MLA 2015 Fall
October 23-25, 2015 Four Seasons Resort Scottsdale at Troon
North
Scottsdale, AZ http://www.fourseasons.com/scottsdale/
Troon AB Foyer (lower level) 9:00-10:30 am Educational
Session
Troon AB (lower level) “Get Lean: Ways to Save
Money and Enhance Quality on Health Benefits” Steven Eastaugh, ScD,
Health Policy Consultant
10:30 am Refreshment Break Monument (lower level)
10:30 am-12:00 pm Board of Directors Meeting Monument (lower
level)
1:00-5:00 pm Golf on Own Troon North Golf Club
Friday, October 23 8:00 am-1:00 pm Golf on Own
Troon North Golf Club 12:30-4:30 pm Registration
Troon AB Foyer (lower level)
1:30-4:15 pm Pre-Conference Regular Route Operator Roundtable
Discussions Facilitator: Penelope Cagney, MA, CFRE, The Cagney
Company Troon AB (lower level)
3:15-3:30 pm Refreshment Break Troon AB Foyer (lower level)
4:30-5:30 pm Executive Committee Meeting McDowell (lower
level)
6:00-7:00 pm Registration Troon Lawn (backup: Troon AB Foyer)
6:00-9:30 pm Cocktails & Dinner Troon Lawn (backup: Troon AB
& Foyer)
The 2015 Fall Educational Conference of the Multi-housing Laundry
Association will focus on the future of MLA, using branding and
storytelling for your marketing, and how to save money and enhance
the quality of health benefits for your employees.
Saturday, October 24 8:00-8:55 am Full Breakfast Buffet
Troon AB Foyer (lower level) 9:00 am-12:00 pm Educational
Sessions:
Troon AB (lower level) 9:00-10:15 am “Branding: Telling the
Story of Your Business” Jonathan Opp and Marie Schacht, New
Kind
10:15-10:30 am Refreshment Break Troon AB Foyer (lower level)
10:30 am-12:00 pm “Branding: Telling the Story of Your Business”
Jonathan Opp and Marie Schacht, New Kind
Afternoon Activities on Own 1:00-5:00 pm Golf on Own
Troon North Golf Club 6:00-7:00 pm Cocktails
Saguaro Blossom (poolside) 7:30-10:00 pm Allied Member
Hosted Dinner Dominick’s Steakhouse 15169 N. Scottsdale Rd.
Speakers
Penelope Cagney, MA, CFRE Penelope Cagney, MA, CFRE, CEO of The
Cagney Company, has 25 years of experience in helping nonprofits
succeed with their organizational and fi- nancial objectives. She
serves as faculty of Arizona State University’s Nonprofit
Management Institute, teaching strategic planning and fund develop-
ment, and previously has taught graduate courses
in nonprofit management at the School of the Art Institute and
Columbia College, Chicago. Penny is a skilled communicator and
teacher, having been a distinguished visiting professor at American
University in Cairo, Egypt.
Penny is co-editor of the 2015 Skystone Ryan Research Prize winner
“Global Fundraising: How the World is Changing the Rules of
Philanthropy” (Wiley AFP 2013); “Nonprofit Consulting Essentials:
What Every Nonprofit and Consultant Needs to Know”
(Jossey-Bass/Alliance of Nonprofit Management 2010). She is on the
Board of Directors of American Fundraising Professionals
International.
She began her nonprofit management career at one of the largest
healthcare institutions in Chicago and soon after dedicated herself
to consulting. She spent seven years with one of the largest
consulting firms to nonprofits where she led teams to help
organizations achieve significant financial and organizational
objectives.
Jonathan Opp Jonathan Opp, Chief Poetics Officer and Partner at New
Kind, a design company in Raleigh, NC, works with organizations to
define communica- tion strategy–helping them discover their brand
stories and tell them in the clearest, most powerful way. Jonathan
brings nearly 15 years of experience in creative roles at three
prominent technology
brands: Red Hat, IBM, and Gateway. In his 11 years at Red Hat,
Jonathan had the opportunity to influence directly the evolution of
its brand. His most recent role was the Senior Manager of the Brand
Communications+Design team, responsible for defining the company’s
brand voice. He led a creative team of writers and content
creators, working with individuals across the company to develop
communications that were expressions of Red Hat’s brand and
culture. He also played a key role in telling the story of Red
Hat’s culture both inside and outside the company.
Jonathan writes about brand, culture, and community at his own
blog, Applied Poetics. Jonathan is currently serving as
Co-President of AIGA Raleigh, the professional association for
design.
Marie Schacht As a writer, New Kind’s Marie Schacht discovers and
builds meaningful stories through words. She aims to synthesize
complex information, translate ideas, and digest problems into
effective and clear com- munications. Marie celebrates the role of
language in creating the connections and shared experiences that
lead to vibrant and flourishing communi-
ties which transform individuals and organizations into truly
exceptional enterprises.
Prior to joining New Kind, Marie worked with University of Virginia
Founda- tion, Tom Tom Founders Festival, and Design Corps in a
variety of design and communication roles. She holds a B.S. in
Architecture from the University of Virginia and is eager to
discover new ways to engage open and participatory based design
with New Kind.
Steven Eastaugh, ScD Steven Eastaugh, ScD, served as a professor of
health economics, finance, and health care management for 37 years
at Cornell and George Washington Universities, helping to shape the
ca- reers of 4,000 health care managers and leaders in the United
States and around the world. The author of nine books and more than
90 journal articles, Dr.
Eastaugh is a nationally acclaimed speaker, consultant, and agent
of change who has traveled to some 36 countries as part of his
health services research. He was a health policy advisor to Barack
Obama from 2008 to 2009.
Dr. Eastaugh has won numerous awards, including the American
College of Healthcare Executives Edgar Hayhow Award for “best
health care article of the year.” He also won the Marriott Award
for Productivity Enhancement in the Service Sector. He has been a
forceful advocate for market-based health care reform. Dr. Eastaugh
was senior staff health economist at the National Research Council,
National Academy of Sciences. He is on the editorial board of the
Journal of Health Care Finance. He earned his Bachelor of Arts
(Biochemistry and Economics) in 1973 and Master of Science (Public
Health) in 1975 from Harvard University, and a Doctor of Public
Health from Johns Hopkins School of Public Health in 1978.
Dr. Eastaugh works actively with a number of professional
organizations, including the American Public Health Association,
the American College of Healthcare Executives, Association of
University Programs in Health Adminis- tration, and Operations
Research Society of America. He currently serves as a consultant,
speaker, and writer.
About the Multi-housing Laundry Association The Multi-housing
Laundry Association is the North American trade association of
operating and supplier companies offering professional laundry
systems for the multi-housing industry. The only national
organization of its kind, MLA functions both as a clearinghouse for
new ideas and as an assurance to building owners that MLA member
companies employ only top skilled technicians and install only the
optimum laundry equipment for the building’s needs. MLA member
companies are sensitive to building owners’ and managers’ needs to
offer their tenants reliable equipment and efficient,
energy-saving, laundry systems. Thousands of apartment and
condominium owners and managers throughout the United States and
Canada use the services of MLA member companies to provide their
tenants with a professionally operated laundry facility.
Hotel Information
Four Seasons Resort Scottsdale at Troon North Photos courtesy of
Four Seasons Resort Scottsdale at Troon North and the Scottsdale
CVB
The Four Seasons Resort Scottsdale at Troon North is located high
in the Sonoran Desert. The resort’s unique style includes
southwestern-style casitas, heartbeat-skipping views, as well as
the challenges of golf at Troon North. Nestled into the foothills
of Pinnacle Peak – amid towering, multi- armed saguaro cacti – the
adobe casitas of the resort embody the desert’s magic through
thoughtful design and the outstanding talent of regional artists
and craftspeople.
Blending flawlessly with the surrounding environment, Four Seasons
Resort Scottsdale at Troon North encompasses 210 generously-sized
guest rooms, including 22 suites, in 26 mostly one- or two-story
adobe casitas. Patio doors open to private landscaped terrace or
balcony and magnificent desert views. Each room has a gas-burning
fireplace,
individually controlled air conditioning, and a generously
proportioned bathroom with deep soaking tub and separate
glass-enclosed shower.
Transportation Options The Phoenix Sky Harbor International
Airport, 30 miles and a 40-minute drive from the Resort, is
serviced by a variety of airlines. The Scottsdale Municipal
Airport, 10 miles from the Resort, handles private and charter
aircraft. Rental cars are available at both Phoenix and Scottsdale
airports as well as at the Resort via the Concierge. The Concierge
acts as a courtesy desk for Go Rentals, which allows guests to rent
a vehicle on property. Both self- park and valet parking are
available at the Resort. Executive transportation is also available
through the concierge (480) 513-5075.
Dining Sweeping desert views and the freshest seasonal cuisine –
with a focus on American cuisine shaped by the piquant flavors of
the Southwest – are the trademarks of the fine dining options at
Four Seasons Scottsdale. Enjoy succulent steaks and other grilled
delicacies in the fine dining Talavera, fresh southwestern cuisine
poolside at Saguaro Blossom, or home style fare in the western
canteen Proof. With a bevy of dining options, all with
awe-inspiring Sonoran desert views, let your culinary journey
begin.
Concierge Enjoy a dedicated concierge, resort-style pools,
luxurious spa, and fitness center during your stay at Four Seasons.
Dinner reservations and concierge services may be booked by calling
(480) 513-5075.
Spa Appointments Step into a refuge of head-to-toe pampering, with
a full range of skin, body and hair services inspired by the spirit
and the ingredients of the desert. The Spa at Four Seasons Resort
Scottsdale at Troon North offers a calm, restful sanctuary, with
results-oriented treatments that have been uniquely conceived to
hydrate your skin, promote anti-ageing and elevate the art of
relaxation. Spa appointments may be booked by calling (480)
513-5145.
Destination An escape for adventure or relaxation, Scottsdale is
considered among the top golf destinations, with Troon North the
jewel in the crown of Scottsdale’s courses. Bordering Phoenix and
continuing north for nearly 25 miles, this Happy Valley desert
resort community is famed for its endless sunny days, superlative
dining and shopping, and fabulous recreation. Unique diversions –
infused with spirited Western-flavored culture and history –
include replica Western towns, art museums and galleries, and Frank
Lloyd Wright’s Taliesin West. Outdoor activities such as hiking,
cycling, horseback riding, rock climbing, hot-air ballooning, and
canyoneering maximize the romance of the wide-open Sonoran
Desert.
Room Reservations (separate from MLA Registration)
MLA has a limited block of Casita rooms available at $375 per night
plus tax (currently 14%) at the Four Seasons Resort Scottsdale at
Troon North. You may make your reservations by contacting the Four
Seasons directly at (888) 207-9696. Please reference “MLA” or
“Multi-housing Laundry Association” when making your room
reservations. The cut-off date for reservations is 5:00 pm
(Mountain) September 30, 2015, and cancellations are accepted
without penalty up to twenty-one (21) days in advance of arrival
date. A two night deposit will be required to guarantee a
reservation. Check-in time is 4:00 pm and check–out is 12:00
noon.
MLA 2015 Fall Educational Conference Registration Registration Fees
and Deadlines Registration is discounted (as part of your annual
membership dues payment) to $350 each for MLA Member Company staff
and $199 for each MLA Member Company guest/ spouse not attending
any educational sessions. Registration includes attendance at the
educational sessions (except for guest/spouse), opening night
dinner, Saturday cocktails and Allied hosted event, two breakfasts,
and coffee breaks. There will be a $50/per person late fee charged
for any registration postmarked after October 2, 2015, and a $25
administrative charge for non-emergency (emergencies are defined as
a documented medical situation for family members, death of a
family member) cancellations received after October 2, 2015, and
“no shows.”
** To save the information on this brochure, you may return a
photocopy of this form. **
Company Name
__________________________________________________________________________________________________
Company Address
_________________________________________________________________________________________________
Company Phone ________________________________________ Company Fax
_________________________________________________
Email
________________________________________________________________________________________________________
Does anyone in your party have any dietary restrictions or special
needs? If yes, please explain:
__________________________________________________
MLA Members Fri Fri Sat Sat Sat Sun Sun Registrants’ Name Nickname
Fees RO Discussion Dinner Breakfast Ed Session Dinner Breakfast Ed
Session 1. ________________________________ $350 q q q q q q
q
2. ________________________________ $350 q q q q q q q
3. ________________________________ $350 q q q q q q q
4. ________________________________ $199 spouse/guest q q q q
5. ________________________________ $199 spouse/guest q q q q
Non-Members Fri Fri Sat Sat Sat Sun Sun Registrants’ Name Nickname
Fees RO Discussion Dinner Breakfast Ed Session Dinner Breakfast Ed
Session 1. ________________________________ $1500 q q q q q q
q
2. ________________________________ $incl. w/ first reg q q q q q q
q
3. ________________________________ $750 q q q q q q q
4. __________________________________ $250 spouse/guest q q q
q
5. ________________________________ $250 spouse/guest q q q q
q Our company is not currently a member of the Multi-housing
Laundry Association (MLA). Please have someone contact us about
membership.
Will you need van transportation to Allied-Hosted Dinner on
Saturday, October 24 (Depart hotel 7:00-7:15 pm and shuttled
return)? (Distance: 12 miles; Drive time: 25 minutes) q No q Yes –
Number in party needing van _____
Late Fees (after October 2: Number of registrants __________ x $50
each
...............................................................................
$__________
TOTAL
..................................................................................................................................................................................
$__________
Payment Make checks payable to “MLA” and send to:
MLA, 2015 Fall Educational Conference, 1500 Sunday Drive, Suite
102, Raleigh, NC 27607-5151
Credit card payments are accepted through our online registration
portal at:
http://mla-online.com/EDconference
Multi-housing Laundry Association
1500 Sunday Drive, Suite 102 • Raleigh, NC 27607-5151 phone (919)
861-5579 or (800) 380-3652 • fax (919) 787-4916
[email protected] • www.mla-online.com
