By Hogwarts Professor

Jason KingMIVA 101

Each day you will be assigned internet orders to fill via emailThey will likely look like this

INTERNET ORDERS

Miva is the backend of our website.Bookmark this link

https://www.seagullbook.com/mm5/admin.mvc?Screen=LOGOLogin using your store’s login & password.

MIVA MERCHANT

On the left is a menu tree.Click the Manage Orders link.This will bring up ALL of our

recent internet orders.

MANAGE ORDERS

Using the order number, find the order(s) that your store has been assigned to fill.

Check the boxes next to those orders.

Next click on the Create Batch button.

Name the batch your store number plus the date I.E. “store110-05.24.13”

BATCHING ORDERS

BATCHING ORDERS

Go to the Search drop down box and select Batch.Find and select your batch, and then click the Search button. This will make Miva show only your store’s assigned orders.

Select the Picklist report.Next click on the Batch Report button.

PICKING THE ORDERS

This will bring up a printable list of the items needed for each order. Note: This may not be necessary if you are assigned only one order.

PICKING THE ORDERS

Review those orders with missing items and flag them as backordered.

Make sure to set a fulfillment date.

ORDER REVIEW

Promptly send the customer an email notification.

ORDER REVIEW

Mark the orders that are ready to be charged, and click on the capture payment button

BILLING THE ORDERS(THIS WILL CHANGE)

After the order has been billed, check the items that will be shipped This should be all of the items unless the order has been modified.

Then click the Create Shipment button

SHIPPING THE ORDERS

If you only have one order to fill, you can click the Generate Shipping Label link right away.

If you have multiple orders to fill, go to the Manage Orders link located on the left of the admin dashboard.

Here you can see an overview of ready to ship orders and can generate and or print a label.

SHIPPING THE ORDERS

Here is the FedEx form you need to complete in order to generate a label

SHIPPING THE ORDERS

Most of the order information will automatically be filled in

Select shipping method

SHIPPING THE ORDERS

Select the appropriate packaging (closest

size)

Enter “internet order:” + the order number

into the reference f ield

Enter the weight

Click this button

when done

Next go back to the Manage Shipments screen, & click on the View/Print Shipping Label link for the order you are shipping.

SHIPPING THE ORDERS

Miva will generate a print preview of the label. Click print and it will print from your FedEx label printer.

SHIPPING THE ORDERS

For quest ions cal l Jason at the Redwood Store or on h is ce l l : 801.651.4024

THE END

HUZZAH! YOU GRADUATED FROM MIVA 101!