SESSION TITLEPresenter ’s Name

Order Processing in Miva

Merchant 9PRESENTER: Brandon DePauw

Order Filtering

Order Filters

• Date Range• Batch• Payment Status• Order Status

Search Features

Search Features

• Simple Search• Find in List• Advanced Search• Save Current Search • Manage Saved Searches• Saved Searches

Order Functions

Top Bar Order Functions

• CSV• Edit• Batch Actions• Create Shipment• Back Order

• Capture Payment• Archive• Notes• Delete

Create New Order

Manually Creating An Order

• Insert Customer Information• Add Products

– Custom Charges• Add Payment Information• Add Discounts/Charges• Trigger Order Email If Necessary

Managing An Order

Managing An Order

• Notes• Order Emails

• Unlock Encrypted Orders

• Authorize/Capture

Managing An Order

• Delete/Cancel• Split• Back Order

• Apply Coupons• Apply Discounts• Edit Charges

Shipments

Managing An Order - Shipments

• Create Shipment• Enter Tracking Numbers• Generate Shipping Labels• View/Print Shipping Labels

Generate Shipping Labels

This screen will look different depending on your shipping method and module.

View/Print Shipping Labels

The status will change to include the tracking code and the View/Print Shipping Label link.

View/Print Shipping Labels

Managing An Order - Returns

• Create Returns • Manage Returns• Returns Emails