KEYNOTERick Wilson, President and COO

KEYNOTERick Wilson, President and COO

Ecommerce is Back

A Growing US Market (+12% in 2011) of $218B

2009 2010 2011 2012 2013 2014 2015

Revenue $157 $176 $197 $218 $240 $259 $279

% Change 0.11 0.13 0.12 0.1 0.1 0.08 0.08

$157 $176

$197 $218

$240 $259

$279 US Online Retail Forecast

(in b

illio

ns)

Miva Merchant is the 4th Largest Ecommerce Platform

Ecommerce Distribution in Top 100,000 Sites

TheFind UpfrontYahoo StoreMagentoMiva MerchantVolusionosCommerceAspDotNetStorefrontVirtueMartZen CartX-CartMiva

Merchant 10.46%

* Builtwith.com “Ecommerce Usage Statistics February 2012”

Ecommerce Marketplace

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MIVA MERCHANT

Yahoo Store

Ebay

Amazon

Paypal

Volusion

Magento

Shopify

ATGWebsphere

NetSuite

Recent Mentions

• Top Ten Ecommerce Technology company in 20121

• 1 of 25 Ecommerce Players in Forrester SMB Overview2 

• 2012 Top Ecommerce Solution Firm3

• Third Best SEO Shopping Cart Software4

1. Forrester “Market Overview: SMB eCommerce Solutions”, July 20102. Builtwith.com “Ecommerce Usage Statistics February 20123. International Business Times, February 20124. Topseos.com, March 2012

New Distribution Partners

Miva Empresa 5.15

• More than 40% faster than previous versions• MySQL caching • Compiler optimization• Connection management

Shipping Rules

Shipping Rules

Shipping Rules

Shipping Rules

Packaging Rules

Packaging Rules

Pack by Quantity

Pack by Weight

New Shipping Integrations

Packaging Boxes

Print UPS Label

Support

• Integrated Hostasaurus support• Resolution focus• World-class support commitment

New Support Enhancements

• 24/7/365 phone support• VIP Support (Dedicated/Enterprise)

Customer Training Tools

• Merchant Tutorials (now free)• Developer Training Series 1 & 2• Store Owner Training Series (coming soon)• Updated end user documentation• New API docs and www.mivascript.com

Hosting Platform

• Cisco blades• EMC storage array• VMWare Enterprise

Cisco Certified Computing System Cluster

Hosting Benefits

• Better performance• Advanced redundancy• Lowered support burden

Enterprise Solution

What is an Enterprise Customer?

• $5M or more in online retail sales

or• Part of an existing large enterprise

or• High growth business

Enterprise Customer Challenges

• Hosting• Development & coding standards• Business process automation

Hosting

• Scalability • Control• Uptime/SLA Hosting

Development

• Quality of build• Deployment of

infrastructure• PCI / regulatory

standards• Corporate controls

process

Hosting

Development

Business Process Automation

• Shipping fulfillment• ERP / accounting

integration• CRM / sales

process integration

Hosting

DevelopmentBusiness Process

Automation

Enterprise Customer

Symptom of Failure:• Man hours• Manual processes

Symptom of Failure:• Downtime• Broken site

Symptom of Failure:• Low conversion rate• Unexpected results

Hosting

Development

Enterprise Customer Business

ProcessAutomation

Miva Merchant

Bringing it all together with our enterprise solution

Enterprise Customer

Client Highlights

SeVMini-basket/checkout

Helmet CityInvoice Page

TRXMobile Mobile product page

BTO SportsFacebook (SearchSpring)

Spill 911Navigation

Royal Swimming PoolsQuotes Management

WagginTails.comInsparq

Direct FixVideos

HaanBlog header

Professional Services

Professional Services

• Site Development• Data Work• Custom Programming

Professional Services for Web Developers

• Interactive Agencies• Special Needs• Unique Custom Programming

Fixed Price Professional Services

Mobile Commerce

Social Commerce

Site Audit

Smart Designs

Smart Design #1

Smart Design #2

SponsorsPresidential

Senator

Ambassador

THANK YOU