Mike Murphy - PaaS for Telcos

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    Nokia Siemens Networks Cloud Asia, Singapore, May 5th, 2010

    Telco CloudsMay 5th, 2010

    Cloud Asia Conference

    Mike Murphy

    CTO

    APAC

    Nokia Siemens Networks

    2 Nokia Siemens Networks

    Solutions SummaryProblemDefinition

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    3 Nokia Siemens Net wor ks Cloud Asia, Singapor e, May 5th, 2010

    Consumers & Enterprises

    IT Services Security Communications Collaboration Mobility Applications

    SaaSPortal

    already accept cloud performance, except formass market voice, messaging, emergency calls

    4 Nokia Siemens Net wor ks Cloud Asia, Singapor e, May 5th, 2010

    3rd WaveStrategic systems

    1st WaveDepartmental Systems

    2nd WaveTactical systems

    Operators

    Cautious approach

    End user services first,telecom infrastructure next

    Why?

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    5 Nokia Siemens Net wor ks Cloud Asia, Singapor e, May 5th, 2010

    Telecom Needs

    Access

    Transport

    Switching &

    Basic Services

    MobileFunctions

    Carrier Grade

    Apps

    6 Nokia Siemens Net wor ks Cloud Asia, Singapor e, May 5th, 2010

    Telecom vs. IT

    Availability Latency

    Throughput

    Concurrent Sessions

    500ms

    1/sec>

    99.9%

    99.99%

    99.999%

    10/sec>100/sec>

    1000

    100

    10

    1 sec

    Transaction Durationsec

    hourday

    IT

    >1000/sec

    150ms

    5ms

    Telco

    Discrepancies in some dimensions(but some Telco services only need IT levels)

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    7 Nokia Siemens Net wor ks Cloud Asia, Singapor e, May 5th, 2010

    Availability+hot swap, hitless upgrade, 50ms recovery,

    Telecom 99.999% 5.26 minutes

    Amazon 99.95% 4.38 hours

    Google 99.9% 8.76 hours

    http://aws.amazon.com/ec2/http://www.google.com/apps/intl/en/terms/sla.html

    As is, Cloud Platform providers are

    not carrier-grade

    50-100Times

    Telecom

    8 Nokia Siemens Net wor ks Cloud Asia, Singapor e, May 5th, 2010

    OutagesFCC Reporting

    Title 47: Telecommunications, Part 4: Disruptions to Communications

    http://frwebgate3.access.gpo.gov/cgi-bin/TEXTgate.cgi?WAISdocID=263188775+9+1+0&WAISaction=retrieve

    Outages requiring reports within 72 hours

    Outage of 30 minutes

    Affects 900,000 user minutes

    Affects 1,350 DS3 minutes

    Affects Special Offices

    Affects a 911 facility

    Current public clouds could imply 16reports / year / system!

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    OutagesExamples 2010

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    PredictabilityLatency

    Actual

    1000 ms

    predictability is also an issue

    VoIP Max

    150 ms

    https://www.cloudkick.com/blog/

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    11 Nokia Siemens Net wor ks Cloud Asia, Singapor e, May 5th, 2010

    ControlProcess Management

    and complete control of own s/w

    January 4th, 2010

    Rackspace Outage

    In order to reduce load we have shut downprocesses like CRON

    http://www.datacenterknowledge.com/archives/2010/01/14/performance-problems-for-rackspace-cloud/

    12 Nokia Siemens Networks

    Solutions SummaryProblemDefinition

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    Telco Critical Services

    Telco Clouds Ideal View

    Telco Carrier Grade Increments

    Public Cloud

    TelcoCloud

    APIs

    Traditional clouds need increments(in many dimensions)

    TelcoManagement

    14 Nokia Siemens Net wor ks Cloud Asia, Singapor e, May 5th, 2010

    Increments will come from telco vendors,

    cloud providers & VM s/w suppliers

    Telco Clouds Ideal View

    Telco Cloud Services

    Telco Carrier Grade Increments

    Public Cloud

    APIs

    TelcoManageme

    nt

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    CloudOA&M I/F

    Example of Telco ManagementNSN

    IaaS Cloud

    Virtualized Applications

    AppOA&M I/F

    Integrated OA&M

    Security

    Lifecycle

    Fault

    Configuration

    Identity

    SLAs

    Performance

    Separatedmanagement Integratedmanagement

    16 Nokia Siemens Net wor ks Cloud Asia, Singapor e, May 5th, 2010

    Some ForerunnersCloud Providers

    Private clouds

    Hybrid clouds

    Public clouds (security, reliability)

    (four 9s)

    Public clouds (fanatical support)

    Improving, but with internet services as

    the primary customer base

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    Some ForerunnersVirtualization

    vLockstep

    VM synchronization

    VM replication

    Hypervisors

    Improving, but suitability for critical telcoservices still evolving

    Remus

    18 Nokia Siemens Net wor ks Cloud Asia, Singapor e, May 5th, 2010

    Standards

    Tier 1 Tier 2 Tier 3 Tier 4

    Basic Redundant Concurrently Fault

    Components Maintainable Tolerant

    99.671% 99.749% 99.982% 99.995%

    * 2005 vintage with 2007 best practices guide

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    Telco Clouds Practical Reality

    Public

    Carrier GradeServices

    Non Carrier GradeServices

    Traditional Systems

    Hybrid solutions today with migration over time

    PrivateCarrier Grade

    20 Nokia Siemens Net wor ks Cloud Asia, Singapor e, May 5th, 2010

    Unique RequirementsMulti-National Operators

    Hierarchical clouds likelydue to design or legal

    reasons

    Telco clouds will need to beable to manage this as well

    Global

    Regional

    Local

    Regional

    Local

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    21 Nokia Siemens Net wor ks Cloud Asia, Singapor e, May 5th, 2010

    Nokia Siemens NetworksCloud Activities

    Cloud Platforms

    Cloud Services

    Virtualization

    An end-to-end program aimed at deliveringthe optimum Telco Cloud solution

    Development of increments to bridge the gap

    Assessment of VM & cloud platform providers

    Pilot trials with infrastructure services now

    Telco2Web integration of telco & internet

    Virtualization of services well underway

    (some will move to the cloud, some will not)

    22 Nokia Siemens Net wor ks Cloud Asia, Singapor e, May 5th, 2010

    Roadmap

    Critical Services

    NonCarrier-Grade

    Increments added toCloud

    Assessment ofRequirements

    Migration of increasingly demanding apps over time

    Increasing carriergrade capability

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    Partnering

    Ongoing & evolving partnerships will be key

    Remus

    24 Nokia Siemens Networks

    Solutions SummaryProblemDefinition

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    Summary

    Todays clouds do not meet carrier-grade SLAs

    Vendors, cloud providers, and VM s/w supplierswill need to augment clouds with capabilities thathelp bridge the gap, to create Telco Clouds

    Hybrid solutions will be the norm for now,evolving over time as technology progresses

    Nokia Siemens Networks has an e2e plan to

    deliver such solutions today and into the future

    26 Nokia Si emens Net wor ks Cloud Asia, Singapor e, April 2010

    Thank you