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Method and Design Distributed electronically Internet Survey “Quick-and-dirty” design Total response time sought ~3 minutes Questions attempted to be concise Primarily relied on “yes/no/maybe” responses Survey and all question were “self- selecting” and anonymous Section 215 imposed “gag order” “Cookie” used to prevent retaking IP addresses compared for duplication, then discarded Distributed via email with a link to the survey to 15 library-related discussion lists: Filtered out hits that contained primarily null values – “lurkers” (76 records discarded out of 1268 hits) Example of Survey Interface Question 1. You are currently a/an Percent Total Public Librarian 38.6% 454 Academic Librarian 61.4% 721 Total Respondents 1175 (Abstained) 17 Respondents FBI Library Awareness Program USA PATRIOT Act Question 3. Rate your knowledge of the current USA PATRIOT Act and its implications to libraries? (1=No knowledge 10=Most knowledgeable) Response Average 5.24 5.24 Total Respondents 1190 (Abstained) 2 0 50 100 150 200 250 Respondents 75 83 147 130 182 152 204 172 37 8 1 2 3 4 5 6 7 8 9 10 Post-Sept. 11 th Environment Question 4. Considering the post-Sept. 11 environment, and now a possible war with Iraq, do you believe that libraries should be monitored to prevent terrorist acts? Percent Total No, definitely not. Libraries should be places completely free of surveillance. 49.2% 562 No, but I would consider it if more terrorist acts occur. 20.2% 231 Yes, but only if there is proper oversight and limitations to the surveillance. 27.3% 312 Yes, absolutely. 3.2% 37 Total Respondents 1142 (Abstained) 50 Requests for Information Question 5. Have you ever been approached by a member of the intelligence community to supply information on a client? Percent Total Yes 8.5% 99 No 88.6% 1029 Maybe/Not sure 2.8% 33 Total Respondents 1161 (Abstained) 31 Question 6. Since Sept. 11, 2001, have you been approached by a member of the intelligence community to supply information on a client? Percent Total Yes 2.2% 25 No 96.5% 1115 Maybe/Not sure 1.4% 16 Total Respondents 1156 (Abstained) 36 Question 7. Since Sept. 11, 2001, are you aware of any colleagues who have been questioned or asked to supply any client information? Percent Total Yes 15.1% 175 No 79.8% 923 Maybe/Not sure 5.1% 59 Total Respondents 1157 (Abstained) 35 Question 8. Does your library have a policy regarding the new surveillance powers in the USA PATRIOT Act and how staff should proceed with possible requests for client information? Percent Total Yes 35.8% 410 No 31.5% 361 I’m not aware of any. 32.7% 375 Total Respondents 1146 (Abstained) 46 Library Policy Question 9. Would you be more willing to provide information on non-U.S. citizens than on U.S. citizens? Percent Total Yes 7.4% 84 No 76.8% 875 I don’t know/Not sure 15.8% 180 Total Respondents 1139 (Abstained) 53 Question 10. Would you be willing to perform an act of civil disobedience, possibly even involving jail time, in order to protect your client’s rights? Percent Total Yes 13% 147 No 19.9% 225 Maybe, depends upon situation 67.1% 757 Total Respondents 1129 (Abstained) 63 Civil Disobedience Non-U.S. Citizen vs. U.S. Citizen Requests for Information Requests for Information BIBSOFT list CNI- COPYRIGHT DIG_REF FISC-L GOVDOC-L LIBADMIN LIBLICENSE-L LIBREF-L LITA-L MARS-L MEDLIB-L NEWLIB-L PUBLIB SRRTAC-L STS-L Purpose Question 2. Did you know that the FBI ran a surveillance program throughout the 1970’s and ‘80’s called the FBI Library Awareness Program? Percent Total Yes 50.3% 598 No 40.7% 483 Not sure 9% 107 Total Respondents 1188 (Abstained) 4 THE SURVEY To provide an informal assessment of the awareness and attitudes of public and academic librarians to the issue of library surveillance and the USA PATRIOT Act. Richard Robison, Graduate Student College of Information Studies, UMD, College Park [email protected]

Method and Design Distributed electronically Internet Survey “Quick-and-dirty” design Total response time sought ~3 minutes Questions attempted

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Page 1: Method and Design  Distributed electronically  Internet Survey  “Quick-and-dirty” design  Total response time sought ~3 minutes  Questions attempted

Method and Design Distributed electronically Internet Survey

“Quick-and-dirty” designTotal response time sought ~3 minutesQuestions attempted to be concisePrimarily relied on “yes/no/maybe” responses

Survey and all question were “self-selecting” and anonymousSection 215 imposed “gag order” “Cookie” used to prevent retaking IP addresses compared for duplication, then discarded

Distributed via email with a link to the survey to 15 library-related discussion lists:

Filtered out hits that contained primarily null values – “lurkers” (76 records discarded out of 1268 hits)

Example of Survey Interface

Question 1. You are currently a/an

Percent Total

Public Librarian 38.6% 454

Academic Librarian 61.4% 721

Total Respondents 1175(Abstained) 17

Respondents

FBI Library Awareness Program

USA PATRIOT ActQuestion 3. Rate your knowledge of the current USA PATRIOT Act and its implications to libraries? (1=No knowledge 10=Most knowledgeable)

Response Average 5.245.24 Total Respondents 1190(Abstained) 2

0

50

100

150

200

250

Respondents 75 83 147 130 182 152 204 172 37 8

1 2 3 4 5 6 7 8 9 10

Post-Sept. 11th Environment

Question 4. Considering the post-Sept. 11 environment, and now a possible war with Iraq, do you believe that libraries should be monitored to prevent terrorist acts?

Percent Total

No, definitely not. Libraries should be places completely free of surveillance. 49.2% 562

No, but I would consider it if more terrorist acts occur. 20.2% 231

Yes, but only if there is proper oversight and limitations to the surveillance.

27.3% 312

Yes, absolutely. 3.2% 37

Total Respondents 1142

(Abstained) 50

Requests for Information

Question 5. Have you ever been approached by a member of the intelligence community to supply information on a client?

Percent Total

Yes 8.5% 99

No 88.6% 1029

Maybe/Not sure 2.8% 33

Total Respondents 1161(Abstained) 31

Question 6. Since Sept. 11, 2001, have you been approached by a member of the intelligence community to supply information on a client?

Percent Total

Yes 2.2% 25

No 96.5% 1115

Maybe/Not sure 1.4% 16

Total Respondents 1156(Abstained) 36

Question 7. Since Sept. 11, 2001, are you aware of any colleagues who have been questioned or asked to supply any client information?

Percent Total

Yes 15.1% 175

No 79.8% 923

Maybe/Not sure 5.1% 59

Total Respondents 1157

(Abstained) 35

Question 8. Does your library have a policy regarding the new surveillance powers in the USA PATRIOT Act and how staff should proceed with possible requests for client information?

Percent Total

Yes 35.8% 410

No 31.5% 361

I’m not aware of any. 32.7% 375

Total Respondents 1146

(Abstained) 46

Library Policy

Question 9. Would you be more willing to provide information on non-U.S. citizens than on U.S. citizens?

Percent Total

Yes 7.4% 84

No 76.8% 875

I don’t know/Not sure 15.8% 180

Total Respondents 1139(Abstained) 53

Question 10. Would you be willing to perform an act of civil disobedience, possibly even involving jail time, in order to protect your client’s rights?

Percent Total

Yes 13% 147

No 19.9% 225

Maybe, depends upon situation 67.1% 757

Total Respondents 1129(Abstained) 63

Civil Disobedience

Non-U.S. Citizen vs. U.S. Citizen

Requests for Information

Requests for Information

BIBSOFT list

CNI-COPYRIGHT

DIG_REF

FISC-L

GOVDOC-L

LIBADMIN

LIBLICENSE-L

LIBREF-L

LITA-L

MARS-L

MEDLIB-L NEWLIB-L

PUBLIB

SRRTAC-L

STS-L

Purpose

Question 2. Did you know that the FBI ran a surveillance program throughout the 1970’s and ‘80’s called the FBI Library Awareness Program?

Percent Total

Yes 50.3% 598

No 40.7% 483

Not sure 9% 107

Total Respondents 1188(Abstained) 4

THE SURVEY

To provide an informal assessment of the awareness and attitudes of public and academic librarians to

the issue of library surveillance and the USA PATRIOT Act.

Richard Robison, Graduate Student

College of Information Studies, UMD, College Park

[email protected]