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Commonwealth of Massachusetts

MBTA Operations / Winter Resiliency Improvement Plan Update

September 23, 2015

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MBTA At-A-Glance

124 heavy rail and light rail stations

8,800 bus stops

137 commuter rail stations

1,050 signals

895 switches

80 Interlockings

846 miles of track

740 bus route miles

10 bus yards and shops

7 subway facilities

3 commuter rail facilities

2,660 revenue vehicles

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Switches

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Third Rail

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Overview

MBTA Winter Resiliency Plan Update

On June 4, 2015 the Baker Administration announced an $83.7m MBTA Winter Resiliency Improvement Plan.

The MBTA is implementing a multi-faceted program to improve infrastructure conditions, enhance revenue service vehicles, add specialized snow equipment, contract for support services, strengthen customer communications and deliver a new Snow and Ice management plan.

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Key Facts

Infrastructure Resiliency

Orange Line – 3rd rail heater replacement Oak Grove to Sullivan Station Forest Hills to Ruggles

Red Line – 3rd rail and heater replacement JFK to North Quincy Stretch goal: Quincy Center

Right of way snow fencing

* KPI- Red Line and Orange Line Scorecard

Benefits:

New 3rd rail increases power transmission and mitigates ice

build up.

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Key Facts

Vehicles and Equipment Resiliency

Revenue vehicles Additional mounted snow plows Increased stock of traction motors Traction motor air intake baffle – Orange

Line Anti-icing deployment

Snow Fighting Equipment Purchase of rail-borne snow throwing

equipment Offseason overhauls and repairs

Benefits:

More plows reduce snow build-up in revenue service

and protects vehicles.

Anti-icing improves reliability

of power transmission.

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Key Facts

Snow and Ice Operations Program

Incident classification (Level 1-5)

Storm Desk – Centralized Resource Management and Reporting.

Snow and Ice Management System (SIMS)

Enhanced Emergency Operations Center

New ROW weather sensors at key areas

On-Call Snow Removal Contractors

Winter Drills and Exercise Program

Benefits:

Preparedness and Response Flexibility

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Key Facts

MassDOT Storm Desk Coordination

The MEMA ESF1 Transportation Desk is staffed by MassDOT Security and Emergency Management and the Highway Operations Center

MEMA ESF1 Desk / Highway Storm Desk Coordination:Collaborate to share roadway impact updates and situation reportsMEMA inquiriesCoordinate resource requests with the Highway Division Districts (1-6) MEMA ESF1 Desk / MBTA Storm Desk Coordination:Share transit service updates and collaborate on other storm related issues, such as MEMA inquiries Coordinate resource requests to or from the MBTA with the MBTA Storm Desk and MEMA Resources

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Key Facts

Customer Communications

Call Center overflow contract in place. Testing in process. Go-live ready Nov 2.

In-station customer support staff being recruited September, trained in October.

Customer Communication and coordination staff assigned to Emergency Operations Center.

Benefits:

Increased call capacity.

Larger, more consistent in-

station presence.

Additional information before the season begins.

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Immediate Actions and Next Steps

Score Card Created for Infrastructure Progress Master Program Schedule – Tracks Program Tasks

Milestone / Deliverable Completion DateFinalize Snow and Ice Operations Plan Early October

Table Top Drill Late October

Call – Center Overflow Contract Early November

Recruit and Train Emergency Customer Support Staff Early November

Snow Fighting Equipment Delivery November – December

Functional Drill Early December

Red Line 3rd Rail and 3rd Rail Heater (JFK – Wollaston) Early December

Orange Line 3rd Rail Heater Replacement (Oak Grove – Sullivan) Early December

Orange Line 3rd Rail Heater Infrastructure (Ruggles - Forest Hills) Early December

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Commonwealth of Massachusetts Daily Meeting Presentation

MBTA/Keolis Commuter RailSeptember 21, 2015

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Overview:

• Key Objective

• Integrated Team Approach

• Communication Flow Chart

• Responsibility Matrix

• Capital Investment

• Winterization Checklist

• Snow Champion

• Snow Schedule

o Storm Related Level of Service

o Communication to Customers

Commuter Rail Snow Infrastructure Resiliency PlanOverview

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Key Snow Equipment Infrastructure Improvements

• Snow Fighters• Front End Loaders• Snow Tractors• Swing Loaders• Trailer Mounted Generators• 100 Ton Snow Melter• Snow BlowersOther Resiliency Equipment• Pumps• Lights

Snow Heaters/Blowers Rehab Plan• Critical Interlockings

o 18 Locations 10 South Side 8 North Side

• Deicing equipment for BET and Southampton

Commuter Rail Snow Infrastructure Resiliency PlanMassDOT Capital Investment

Capital Investment

• $32 Mo $22 M Federal Fundso $10 M State Funds

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Snow Removal Processes

• Clear Main Lines• Clear Facilities• Clear StationsWinter Readiness Plan

• Comprehensive Training• 104 Traction Motors Replaced• Spare Traction Motors & Built Up Combos • Winterization Checklist

o Locomotiveso Coacheso Work Equipmento Track & Signal

Commuter Rail Snow Infrastructure Resiliency PlanWinter Readiness Plan

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Customer Service

• Depending on storm severity, customers will be

informed of service levels through “T” Alerts and

Social Media.

• Storm schedules will be included in the November

schedule revisions.

• Based on storm levels Customer Service staff will

be deployed to key locations.

• Media coordination

• Close coordination with transportation modes

Commuter Rail Snow Infrastructure Resiliency PlanCustomer Service