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Dicussion on 5 levels of leadership defined by internationally recognized leadership expert John C. Maxwell. You’ll learn how to become more influential as a Project Manager and how to “invest” in your team and inspire them.
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P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
John Maxwell’s 5 levels of Leadership: Your
Key to Project Success
www.opc-houston.com | P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite A1-142
Houston, TX, 77077
Carla Fair-Wright, PMP, MCTS, ASQ CSQE
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
Who Am I?
Carla Fair-Wright, PMP, CSQE, MCTS
• Project Manager
• Software Engineer
• Veteran
• Author
• Entrepreneur
• Volunteer
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
Table of Contents
Section Section Name Slide No.
1. What is Project Leadership 4
2. Maxwell’s Five Levels 7
3. Building High Performance Project Teams 22
4. Thank You 26
Optimal Consulting LLC
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
Project Leadership vs. Project Management
Leaders
Establish future direction
Communicate through vision
Forge aligned high-performance teams
Managers
Focus on planning and short-term
Devise processes and structures, and solve problems
Plan a project
Measure project performance
Solve roadblock issues
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
Differences in Style
Managers focus on Leadership focuses on
•Goals & objectives
•Telling how and when
•Shorter range
•Organization & structure
•Autocracy
•Restraining
•Maintaining
•Conforming
•Imitating
•Administrating
•Directing & Controlling
•Procedures
•Consistency
•Risk-avoidance
•Bottom line
•Vision
•Selling what and why
•Longer range
•People
•Democracy
•Enabling
•Developing
•Challenging
•Originating
•Innovating
•Inspiring trust
•Policy
•Flexibility
•Risk-opportunity
•Top line
Good managers do the
things right
Good leadership does the
right thing
Adapted from Warren Bennis On Becoming a Leader, Addison Wesley, 1989; J. W. McLean & William Weitzel Leadership: Magic, Myth or Method?, AMACOM,
1991; Stephen R. Covey Principle-Centered Leadership, Summit Books, 1991
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
John C. Maxwell
John C. Maxwell is an internationally renowned
leadership expert, coach, and author who has
sold over 21 million books.
Dr. Maxwell founded EQUIP and the John
Maxwell Company, organizations that have
trained more than 5 million leaders in 174
countries.
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
What are the Five Levels?
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
Level I - Position
At this level people follow you because they have to…
To be an effective leader:
Know your job
Accept responsibility
Exercise authority with caution
Assess the strengths and weaknesses of your team
Do more than what is expected
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
“It is very possible to become a great
leader and ___________”
A. Have very little influence B. Not Be Trusted C. Never have a title D. Not Learn
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
5 Minute Exercise
Question #1: Question #2 Question #3
What is it like to be on a
team where the informal
leader holds the power?
What is it like to be
on a team where the
formal leader holds
the power?
What is it like to be on
a team where there is
no leadership?
Form Teams: Each
person gets 1 minute
to discuss
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
What are the Five Levels
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
Level 2 - Permission
At this level people follow you because they want to
To be an effective leader:
Possess a genuine concern for your team
See life through their eyes.
Deal wisely with difficult people
Make team successful by setting them up for success.
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
The following occurs when a leader
builds relationships
A. You earn trust B. You earn respect C. People understand you care D. All of the above
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
What are the Five Levels
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
Level 3 – Production
At this level people follow you because of what you have
done for the project
• Admired for your accomplishments
• Respect your tenacity
To be an effective leader:
• Develop accountability for results
• Make difficult decisions that will result in positive long term
gains
• Be a change agent and understanding the process of change
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
What are the Five Levels
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
Level 4 – People Development
At this level people follow you because of what you
have done for the them
People are loyal to you because they see first hand personal growth
opportunities
Leadership success is underscored by a win – win scenario and a high
commitment to success
To be effective at this level
• Place a priority on developing people
• Focus your attention on the fact that people are your most valuable asset
• Your leadership success will depend on your ability to surround yourself with
an inner core of competent people
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
Appropriate leadership behavior always
“all depends” on:
A. Personality of the leader B. The group you lead C. The situation D. All of the above
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
What are the Five Levels
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
Level 5 – Leadership From Mentorship
At this level people follow you because they
respect you
• As a leader you are bigger than life and your success is shown through a life
of accomplishments.
• People seek you out after the project has ended because you have left an
indelible mark on the organization and the team.
• Although less than five per cent of all leaders will get to this level of
leadership
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
High Performance Teams Are Created
Your team is the most important resource you have.
Leadership is the key
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
Developing a High Performance Project Team
Prepare the Project Environment
The project mission statement is clear, easy to understand and
expressed in terms of quality, quantity, and time in 25 words or
less.
Identify the 3-5 key project-focused tasks for which each
member is responsible
Example: team leaders are responsible for conducting weekly
meetings with their teams
"Forming," "Storming," "Norming," and "Performing."
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
Developing a High Performance Project Team
Prepare the Project Member
Orientation for each team member
• Brief
• Measurable
• Documented
Project "kick-off" meeting
• Purpose
• Nature
• Review of the teamwork expectations of each other
"Forming," "Storming," "Norming," and "Performing."
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
High Performance Teams – 7 C’s
Course Communication
Change & Creativity
Collaboration Coaching
Commitment Character
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
5 Minute Exercise
Question #1: Question #2
What was your best team
experience?
What was your worse
team experience?
Form Teams: Each
person gets 1 minute
to discuss
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite
A1-142, Houston, TX, 77077
www.opc-houston.com | Optimal Consulting LLC
P:800.723.6120 F: 800.547.4908
12520 Westheimer Road, Suite A1-142
Houston, TX, 77077
Thank you
Optimal Consulting LLC