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By Ian Johnson, VP, Business Development, Velti February 2009 MOBILE ADVERTISING | VELTI Maximising mobile ad revenue CHANGING FOCUS Until recently, the concerns of mobile operators and publishers around mobile advertising were fairly simple: H ow to introduce advertising into their service offer without impacting customer satisfaction or premium service revenues (pay per download or subscription). Fortunately there are many case studies shared at industry events that have helped remove this as a concern. W hile it will be some time before we see the pace of experimentation and innovation slow, basic offers are established in most markets using the MMA standardised ad units with sufficient scale (page views) and audience (uniques) to attract top tier advertisers to the medium. The questions are all now about monetisation: How to maximise the value of their inventory within the service experience offered to their customers. INTERNAL AD SALES VERSUS AD NETWORKS One of the key issues faced by operators and publishers when they address this question is whether to do ad sales themselves or to work with ad networks. Ad networks act as brokers, working with multiple publishers and operators to build the mobile advertising opportunities (“ad inventory” ) and then represent it to advertisers (other mobile content companies, agencies and brands directly). Until recently, it was a fairly simple dynamic. The cost of setting up a dedicated ad sales team meant small mobile specialist publishers would work wholly with ad networks. Mobile operators and publishers with an online presence, would use their own online ad sales force. Everybody else would typically start with an ad network with the aspiration of building their own ad sales team over time. Even before the recession bit, we saw this trend change. The disparity of volumes between online and mobile caused ad sales teams responsible for selling both online and mobile inventory to focus their effort to the online inventory (delivering higher sales commission to them). They would offer the mobile inventory at similar price points to the online inventory despite its higher performance. Also, the rapidly increasing amount of mobile ad inventory (increasing supply) at a time the ad spend across all media is decreasing due to the general economic climate, has led all publishers and operators to rethink their approach. Many now work with multiple ad sales channels that include their own ad sales and a number of mobile ad networks. EXISTING APPROACHES FOR WORKING WITH MULTIPLE AD NETWORKS There are three broad ways that mobile carriers and publishers can work with multiple ad networks. The first has them working with a“prime” ad network that then signs deals with other ad networks to increase the amount of ad campaigns available to them. This can be problematic for the advertiser and publisher who lose more of the advertising revenue to the ad networks (the ad network who did the ad sale and the “prime” ad network both take their cuts and this is not always transparent to the advertiser or inventory owner). It can also be problematic for the ad network who delivered the ad sale since the “prime” network is likely to place their own campaigns first. The second approach is where the operator or publisher divides their inventory between the ad networks by tagging different parts of their site with tags from the various ad networks. This is problematic for the operator or publisher who has additional work to re- tag pages as a particular ad network requires more inventory to fulfill a campaign. It is also problematic for the ad network as they may not have the same pages day to day and consequently may have a different audience. This makes campaign optimisation difficult for the ad network, delivering lower performance for the advertiser. The final approach is the use of (typically home grown) solutions that tumble between the tags of multiple ad networks (passing ad requests to each ad network in turn until one responds with an ad and then delivers that to the mobile browser). The problem with this approach is that latency can be poor (increased time before the mobile receives the page) and all ad networks can be reduced to the lowest common denominator. E.g. if one ad network is offering the inventory to advertisers on a remnant basis at a CPM of US$1, it is hard for the premium ad networks to make that same inventory available at US$15- 20. NEW BREED OF SOLUTION TO EASE WORKING WITH MULTIPLE AD NETWORKS These issues have led to the emergence of a new breed of solution to enable publishers and carriers to work with multiple ad networks. Often called ad routers, these solutions put the control of managing multiple ad networks in the hands of the operator/publisher. Ad routers work with the existing APIs from the leading ad networks, requiring only entry of the publisher credentials into the system. The leading ad router solutions manage not only how the inventory is created, allocated and presented to the various ad networks chosen by the operator/publisher, but also can provide a layer of abstraction of customer data to protect end user privacy. By allowing operators and publishers to retain control of their inventory and ad sales channels, ad router solutions are poised to significantly increase the monetisation of mobile ad inventory. Gone are the days where mobile operators and publishers pondered their strategies for introducing mobile advertising into their service mix. Trial systems have migrated into full commercial deployments and advertising is becoming an increasing part of consumer’s mobile service experience, whether they are using their mobile phone for browsing, texting, playing games or watching video. With the increasing amount of mobile advertising inventory (the opportunities for advertisers to reach the mobile audience), the attention is now squarely on how well it is being monetised. “THE QUESTIONS ARE ALL NOW ABOUT MONETISATION: HOW TO MAXIMISE THE VALUE OF THEIR INVENTORY WITHIN THE SERVICE EXPERIENCE OFFERED TO THEIR CUSTOMERS.”

Maximising mobile ad revenue · 2013-04-22 · By Ian Johnson, VP, Business Development, Velti February 2009 MOBILE ADVERTISING | VELTI Maximising mobile ad revenue CHANGING FOCUS

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Page 1: Maximising mobile ad revenue · 2013-04-22 · By Ian Johnson, VP, Business Development, Velti February 2009 MOBILE ADVERTISING | VELTI Maximising mobile ad revenue CHANGING FOCUS

By Ian Johnson, VP, Business Development, Velti

February 2009

MOBILE ADVERTISING | VELTI

Maximising mobilead revenue

CHANGING FOCUSUntil recently, the concerns of mobileoperators and publishers around mobileadvertising were fairly simple: How tointroduce advertising into their serviceoffer without impacting customersatisfaction or premium service revenues(pay per download or subscription).Fortunately there are many case studiesshared at industry events that havehelped remove this as a concern. While itwill be some time before we see the paceof experimentation and innovation slow,basic offers are established in mostmarkets using the MMA standardised adunits with sufficient scale (page views)and audience (uniques) to attract top tieradvertisers to themedium. The questionsare all now about monetisation: How tomaximise the value of their inventorywithin the service experience offered totheir customers.

INTERNAL AD SALES VERSUS ADNETWORKSOne of the key issues faced by operatorsand publishers when they address thisquestion is whether to do ad salesthemselves or to work with ad networks.Ad networks act as brokers, working withmultiple publishers and operators to buildthe mobile advertising opportunities (“adinventory” ) and then represent it toadvertisers (other mobile contentcompanies, agencies and brands directly).Until recently, it was a fairly simple

dynamic. The cost of setting up adedicated ad sales team meant smallmobile specialist publishers would work

wholly with ad networks. Mobileoperators and publishers with an onlinepresence, would use their own online adsales force. Everybody else wouldtypically start with an ad network withthe aspiration of building their own adsales team over time.Even before the recession bit, we saw

this trend change. The disparity ofvolumes between online and mobilecaused ad sales teams responsible forselling both online and mobileinventory to focus their effort to theonline inventory (delivering highersales commission to them). They wouldoffer the mobile inventory at similarprice points to the online inventorydespite its higher performance. Also,the rapidly increasing amount ofmobile ad inventory (increasing supply)at a time the ad spend across all mediais decreasing due to the generaleconomic climate, has led all publishersand operators to rethink theirapproach. Many now work withmultiple ad sales channels that includetheir own ad sales and a number ofmobile ad networks.

EXISTING APPROACHES FORWORKING WITH MULTIPLE ADNETWORKSThere are three broad ways that mobilecarriers and publishers can work withmultiple ad networks. The first has themworking with a “prime” ad network thatthen signs deals with other ad networksto increase the amount of ad campaignsavailable to them. This can be

problematic for the advertiser andpublisher who lose more of theadvertising revenue to the ad networks(the ad network who did the ad sale andthe “prime” ad network both take theircuts and this is not always transparent tothe advertiser or inventory owner). It canalso be problematic for the ad networkwho delivered the ad sale since the“prime” network is likely to place theirown campaigns first.The second approach is where the

operator or publisher divides theirinventory between the ad networks bytagging different parts of their site withtags from the various ad networks. Thisis problematic for the operator orpublisher who has additional work to re-tag pages as a particular ad networkrequires more inventory to fulfill acampaign. It is also problematic for thead network as they may not have thesame pages day to day and consequentlymay have a different audience. Thismakes campaign optimisation difficultfor the ad network, delivering lowerperformance for the advertiser.The final approach is the use of

(typically home grown) solutions thattumble between the tags of multiple adnetworks (passing ad requests to each adnetwork in turn until one responds withan ad and then delivers that to the mobilebrowser). The problem with this approachis that latency can be poor (increased time

before the mobile receives the page) andall ad networks can be reduced to thelowest common denominator. E.g. if onead network is offering the inventory toadvertisers on a remnant basis at a CPMof US$1, it is hard for the premium adnetworks to make that same inventoryavailable at US$15-20.

NEW BREED OF SOLUTION TOEASE WORKING WITH MULTIPLEAD NETWORKSThese issues have led to the emergenceof a new breed of solution to enablepublishers and carriers to work withmultiple ad networks. O ften called adrouters, these solutions put the controlof managingmultiple ad networks in thehands of the operator/publisher. Adrouters work with the existing APIs fromthe leading ad networks, requiring onlyentry of the publisher credentials intothe system. The leading ad routersolutions manage not only how theinventory is created, allocated andpresented to the various ad networkschosen by the operator/publisher, butalso can provide a layer of abstraction ofcustomer data to protect end userprivacy. By allowing operators andpublishers to retain control of theirinventory and ad sales channels, adrouter solutions are poised tosignificantly increase the monetisationof mobile ad inventory.

Gone are the days where mobile operators and publishers ponderedtheir strategies for introducing mobile advertising into their servicemix. Trial systems have migrated into full commercial deploymentsand advertising is becoming an increasing part of consumer’s mobileservice experience, whether they are using their mobile phone forbrowsing, texting, playing games or watching video. W ith theincreasing amount of mobile advertising inventory (the opportunitiesfor advertisers to reach the mobile audience), the attention is nowsquarely on how well it is being monetised.

“THE QUESTIONS ARE ALL NOW ABOUTMONETISATION: HOW TO MAXIMISE THE VALUE OFTHEIR INVENTORY WITHIN THE SERVICEEXPERIENCE OFFERED TO THEIR CUSTOMERS.”