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MASTERING THE PIP: CLAIM SUPPORT Presented by: Lambros Kromidas, Ph.D. V.P., Product Integrity Coty Inc.

Mastering The PIP (Product Information Package) Claim Support

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Page 1: Mastering The PIP (Product Information Package)   Claim Support

MASTERING THE PIP:CLAIM SUPPORT

Presented by:

Lambros Kromidas, Ph.D.

V.P., Product Integrity

Coty Inc.

Page 2: Mastering The PIP (Product Information Package)   Claim Support

Disclaimer

“The viewpoints expressed in this presentation are those of the author

and do not necessarily reflect those of EU Competent Authorities or Coty, Inc.”

Page 3: Mastering The PIP (Product Information Package)   Claim Support

Ask some simple questions about claims and give some simple answers

My view on what an effective Claim Support section should look like

Presentation: Two Parts

1

2

Page 4: Mastering The PIP (Product Information Package)   Claim Support

What Are Claims?

“…effect claimed for the cosmetic product…” (Dir. 76/768/EEC,Article 7a, 1(g).)

Page 5: Mastering The PIP (Product Information Package)   Claim Support

What Are Claims?

As per COLIPA:

“a cosmetic claim is any public information – primarily provided for marketing purposes – on the content, nature, the effect, the properties, or

the efficacy of the product.”

(Guidelines for the evaluation of the efficacy of cosmetic products. Second edition, 2001)

Page 6: Mastering The PIP (Product Information Package)   Claim Support

What Are Claims?

Claims are statements, not mandatory, made about a product on the package and advertising for the purpose of promoting the sale of that product.

Page 7: Mastering The PIP (Product Information Package)   Claim Support

These Are Not Claims.

Stating the function of the product

Cautionary/warning statements

Use instructions

Net content, expiration date, PAO, etc.

Page 8: Mastering The PIP (Product Information Package)   Claim Support

Why Are Claims Made?

Inform the Consumer

Stay Competitive

Page 9: Mastering The PIP (Product Information Package)   Claim Support

What are Some Types and Examples of Claims?

Obvious claims

“Fire Red” Lipstick

“2 in 1” Hair & Body Wash

Puffery claims

“Perfectly moisturized”

“Deliciously perfumed”

“Luxury/Serious Colour Care”

[Emotive claims]

L’Oreal (hair product) “Because I’m worth it.”

Page 10: Mastering The PIP (Product Information Package)   Claim Support

Formula/Ingredient claims

“Contains Aloe” “Contains Aloe, known to hydrate the skin” “Oil free”

Performance claims

Hypoallergenic Dermatologist Tested Ophthalmologist Tested Suitable for contact lens wearers Instantly boosts hydration levels by over X% SPF 15 In 2 weeks, consumers perceive a 74% decrease in fine lines

and wrinkles

What are Some Types and Examples of Claims?

Page 11: Mastering The PIP (Product Information Package)   Claim Support

Why Do Claims Need Substantiation?

“…proof of the effect claimed for the cosmetic product, where justified by the nature of the effect or product…” (Dir. 76/768/EEC,Article 7a, 1(g).)

All claims need to be truthful and you need to support that truth

Page 12: Mastering The PIP (Product Information Package)   Claim Support

What Types of Claims Need Substantiation and PIP Support?

SubstantiationPIP

Support

Obvious Claims NO NO

Puffery Claims NO NO

[Emotive Claims] NO NO

Formula Claims NO YES/NO

Performance Claims YES YES

Page 13: Mastering The PIP (Product Information Package)   Claim Support

What is the Role of Legal/Regulatory in Substantiating Claims?

Determine if cosmetic claims fall within the parameters of the cosmetic definition

Determine if cosmetic claims are truthful

Page 14: Mastering The PIP (Product Information Package)   Claim Support

Who is Responsible for Substantiating Claims?

Marketing

Product Development

Product Testing

Page 15: Mastering The PIP (Product Information Package)   Claim Support

Two Categories of Claims and How they are Substantiated

Subjective

Based on consumer opinion

“In 2 weeks, consumers perceive a X% decrease in fine lines and wrinkles”

“Long wearing”

Objective

Based on instrumental measurements

“Instantly boosts hydration levels by over X%”

“Biodegradable”

Page 16: Mastering The PIP (Product Information Package)   Claim Support

What Type of Claims Need to be Accounted for in the PIP?

Not advertising claims

Only claims found on the product’s packaging

but not Obvious claims,

Puffery claims,

or Emotive claims.

Formula claims

Performance claims

Page 17: Mastering The PIP (Product Information Package)   Claim Support

Thank You!