Mastering SAP With SCM

Content rich program featuring 35 speakers and experts

Unrivalled networking to extend your support system and community

Interactive exhibition showcasing complementary solutions and technologies

Australia’s premier event for the SAP Supply Chain community

Case study & NetworkiNg CoNfereNCe & exhibitioN

17 - 19 september 2007 maNly paCifiC hotel maNly, sydNey

OPTIMISE YOUR PROCESSES AND EXTRACT VALUE FROM YOUR SYSTEM INVESTMENT

Premier Partners: Produced by: Proudly Supported by:

About “MAstering supply ChAin MAnAgeMent with sAp” 2007“Mastering Supply Chain Management with SAP” is the bringing together of professionals from around Australia and the region to share winning strategies, best practices and practical guidance with other supply chain professionals utilising SAP in their organisations.

“Mastering Supply Chain Management with SAP” 2007 features hands on professionals from a wide range of organisations giving you powerful solutions and realistic answers to your most pressing challenges. This interactive forum has been designed to help you utilise SAP to optimise your supply chain processes by giving you clear and real examples of what is being achieved and what can be done - helping you to increase business performance.

Key theMes

Supplier Connectivity and Collaboration - Supplier Relationship Management (SRM); benefits derived from using it; functionality within it that can be found elsewhere in SAP - what is unique to SRM? new functionality in the latest release; performance management approaches

Services Management - Using SAP for management of services remains an area where most businesses are looking to make improvements. Since so much work has been done to improve the management of consumables, this area is really being left behind and therefore becoming more visible as an area that needs attention. There is much confusion regarding appropriate “Procure to Pay” practices for services - the use of service masters and service outline agreements is a challenge for many.

Contracts Management - “front-end” of the procurement processes - sourcing/RFQ’s; supplier connectivity and collaboration; managing the different type of contracts e.g. service/capex; automation possibilities

Logistics, Freight and Delivery - freight conditions; transport attributes; complex variations between customers; integrating freight providers; master data related issues such as tolerance on weight/quantities; remote logistics; real time visibility of product location; greater integration with vendors and logistics providers

Reporting and Business Warehouse - capabilities of BW; demand planning; forecasting; delivery performance; DIFOT and SIFOT; statutory reporting using BW; what type of reports others are using it for; supply chain event management; supply chain dashboards using BW

Master Data Management - master data management strategy; use of workflow for managing the master data processes internally; managing master data across multiple systems (SAP & non SAP); the MDM tool and other solutions that integrate to SAP; data quality and standards; strategies for managing specific areas (MSDS and restricted stock)

Mobile Technology and RFID - the application and use within supply chain activities; product track and trace visibility; impact on current practices; tie into the master data and warehousing strategies

Business and Systems Strategy - new supply chain innovations and efficiencies; latest trends and views held by those who sculpt supply chain thinking; using the business strategy to develop the system strategy

Sales & Operational Planning (S&OP) - putting data into a format that supports the business decision making process around Supply, Demand, Inventory & Capacity matching; visibility of key business targets and metrics - including the reporting of these; achieving the balance between extracting enough information to make informed tactical decisions and too much information which impedes the process; APO and BW; metrics and tools that enable integration and optimisation of the full supply chain - from planning through procurement and sales

Supply and Demand Planning - tangible benefits of APO as a tool to assist with Demand Planning; APO implementations; capacity planning and detailed scheduling; moving away from planning in Excel to using APO; training processes; alternatives to APO

Training and Leadership - increased system use and benefits gained through documentation and training tools, such as InfoPak and SAP Tutor; differences between transactional training and business process education; implementing training strategies for casual users; availability of training materials; initial and ongoing training (pre and post go live); ensuring consistency across a global organisation

User acceptance and user interface - changing a culture of non-acceptance of SAP technologies; gaining user acceptance of the system; driving higher usage levels; matching interfaces to individual business processes and user needs to improve system acceptance and effectiveness

The SOURCE OF INNOVATION for best practice and performance improvement in the supply chain management

The ANNUAL NETWORKING AND CASE STUDY CONFERENCE AND EXHIBITION HELD IN AUSTRALIA to embrace the aims and aspirations of SAP supply chain professionals across Australasia

The forum forging the RIGHT STRATEGIES, METHODOLOGIES AND TECHNOLOGIES to fuel success

The main event DESIGNED BY PRACTITIONERS FOR PRACTITIONERS in the quest for excellence and outstanding results

A community meeting place that STIMULATES DIALOGUE, NETWORKING AND KNOWLEDGE SHARING like no other

The ‘WARTS AND ALL’ CONFERENCE PROGRAM of leading edge learning and ‘war stories’ presented by practitioners prepared to share their real life experiences and discoveries

The INTERACTIVE EXHIBITION SHOWCASING BEST-OF-BREED solutions, systems and technologies to power performance, progress and practice

A VALUABLE MARKETPLACE OF ACTION AND TRANSACTION sponsored and supported by market leaders

The FORWARD FOCUSED ‘COMPASS’ showing where SAP Supply Chain is heading. Helping you plan and navigate your future course of action and initiatives

www.masteringsap.com www.masteringsap.com

Supply Chain Performance Management Jessie Chimni - Vice President, Consulting Services, Bristlecone Americas (USA)

Balanced Training - Ensuring that Requirements for Business Process and Cultural Changes Get as Much Attention as System Process Changes Elmar Nel - Service Delivery Manager, BHP Billiton Nickel West

Using APO to Manage Global Supply and Demand Planning in Whirlpool Kemal Cetin - Senior Manager - Global Information Systems - Global Application Development, Whirlpool Corporation (USA)

Supplier Collaboration Using Inventory Collaboration Hub (ICH) Jessie Chimni - Vice President, Consulting Services, Bristlecone Americas (USA)

Explore Organisational Culture and Technology Integration of an Organisation that has Fully Embraced the SAP Product Ron Silvestri - Group Procurement Manager, Co-operative Bulk Handling Limited

Using APO to Plan for the Largest Exporter of Dairy Products in the World Jerry Castellanos - Lead Domain Architect - Planning Solutions, Fonterra Co-operative Group Limited (NZ)

Driving Delivery Performance and Efficiency Improvements Using Dynamic Alignment Principles Alistair Lane - General Manager Global Logistics, Fonterra Co-operative Group Limited (NZ)

Wireless Barcoding in the Outback Andrew Hunt - Supply Process Improvement Leader, BHP Billiton Base Metals Australia

An Oxymoron: User Friendly SAP Interfaces - Is It Even Possible? Whirlpool Thinks So! Kemal Cetin - Senior Manager - Global Information Systems - Global Application Development, Whirlpool Corporation (USA)

SAP Cartage Functionality - Unlocking Some of the Secrets Tony Lister - Group Distribution Systems Manager, CSR Bricks & Roofing

NIBCO Uses SAP’s Visual Composer to Create Dashboards and Analytical Applications Tim Ronan - Manager, SAP Center of Excellence, Portals/BI, NIBCO INC. (USA)

external resource Management - shared information, shared benefits Jim Ferguson - Australia Pacific Regional Process Consultant - Purchase to Pay, Rio Tinto Business Systems Group

Simplifying the Material Master Maintenance Dilemma - a Unique Approach That Delivers a Practical Solution Fred Timbrell - Technical Support Specialist, Business Systems Services, Worsley Alumina Pty Ltd

People Make the Difference Darren Wedding - Director Supply Chain Oceania, Nestlé Australia Limited

Really Utilising ‘Procurement’ to Drive Savings Across the Business and SAP’s SRM Solution to Sustain These Gains Jim Campbell - Regional Head of Procurement, Asia Pacific, British American Tobacco Australasia Ltd

“Double, Double Toil and Trouble”: Driving the Future of Supply Chain ManagementG. Peter Dapiran - Senior Fellow, Freight & Logistics Group, The University of Melbourne

Special Guest Speaker: Human Achievement Through Managing Your Fears Major Glenn Todhunter

How NIBCO Uses Business Warehouse (BW) to Enable a Closed Loop Inventory Optimisation Process Tim Ronan - Manager, SAP Center of Excellence, Portals/BI, NIBCO INC. (USA)

PRACTITIONER TRACK PRESENTATIONS:

PARTNER AND VENDOR TRACK PRESENTATIONS:

The Benefits and Practicalities of Integrating RFID with SAP - Leveraging Our Global Client Experience for the Australian Market Richard Delgado - Supply Chain SAP Lead & Amrish Bhatia - Senior Manager, Supply Chain Management, Accenture Australia Ltd

Supply Chain Planning Excellence Using SAP Craig Rawlings - Supply Chain Management Leader - ANZ, IBM Global Business Services

And the Winner is: the Lowest Bidder Bill Buchanan - Senior Supply Chain Consultant, PLAUT Australia

Drive Your Company Towards Carbon Neutral with Sales Order and Vendor Invoices Automation Christophe DuMonet - Managing Director, Esker Australia Pty Ltd

Maximising eProcurement and eSourcing ROI Using SAP Through the Deployment of Best in Class Services and Solutions Carl Mitchell-Turner - Regional Vice President Australasia & Morris Reid - Regional Technology Director, Quadrem International

Inventory Visibility, Time and Distance - Closing the Gaps with Real-Time Data Integration Mark Delzoppo - Managing Director, DSI Asia Pacific

What’s New in SCM? TMS Transport Management John Payne - Product Manager & Partner, Consulting Principles Pty Ltd

Think Before You Act… It’s Not Always about Technology Mohan Raskutti & Paul Sipos - Service Line Leads - Supply Chain Management, Oxygen Business Solutions

CAse studies And leArnings froMKEYNOTE PRESENTATIONS:

SAP PRESENTATIONS:

From Shop Floor to Top Floor - Connecting the Shop Floor and the Enterprise Using SAP xApp Manufacturing Integration and Intelligence (SAP xMII) Silvio Sella - Solution Architect - SCM, SAP Australia Pty Ltd

From S&OP to Lean Production - the Latest Solutions from SAP to Improve Supply Chain Planning and Scheduling Paul Swain - Supply Chain Management Solution Architect, SAP Australia Pty Ltd

OPTIMISE YOUR PROCESSES AND EXTRACT VALUE FROM YOUR SYSTEM INVESTMENT OPTIMISE YOUR PROCESSES AND EXTRACT VALUE FROM YOUR SYSTEM INVESTMENT

Registration/Arrival Tea/Exhibition Viewing

Chairperson Welcome

without a doubt the mastering of an organisation’s supply chains is a key to shareholder value. supply Chain Management (sCM) connects the end-user with the procurement end of the chain. Maintaining supply chain leadership necessitates effective strategy that incorporates an appreciation of future forces. the presentation will discuss the key issues that will shape the supply chain of the future including demographic, sustainability and technological factors.

• Connecting sCM to value

• the impact of failure to integrate the supply chain

• issues shaping the future supply chain

G Peter Dapiran - Senior Fellow, Freight & Logistics Group, The University of Melbourne

Opening Keynote Address: “Double, Double Toil and Trouble”: Driving the Future of Supply Chain Management

8.00 - 8.45

8.45 - 9.00

9.00 - 10.00

Peter is a Senior Fellow, Freight and Logistics Group, Department of Civil and Environmental Engineering, The University of Melbourne. He is an experienced lecturer and speaker and has conducted executive management seminars in North America, Europe and Asia. He has been a Visiting Scholar and Professor at numerous overseas institutions including Michigan State University, the University of Tennessee, Cranfield University, the University of Westminster and the Bordeaux Business School, France. Peter brings a highly practical perspective to teaching programs and presentations, gained from his extensive experience managing a range of domestic and international logistics functions at senior levels prior to joining Academia. Peter’s current areas of research interest are the healthcare supply chain and sustainable supply chains. His research findings have been presented at international scholarly and practitioner conferences, and published in numerous international scholarly journals. He is on the international editorial advisory boards of the International Journal of Logistics and Supply Chain Forum: an International Journal. As an active committee member of professional associations he helps advance the professional role of practising logisticians. In his spare time he is a photographer and dog obedience instructor.

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NSUNDAY EVENING JUMPSTARTOn Sunday 16th September from 18:00 - 20:00, a “New Processes and Technologies in SAP Supply Management” JumpStart session will be hosted by sAp and eventful Management. the free 90 minute session will be a chance for you to kick start your learning and gain more insight into Contracts Management, srM and new rfid technology. following the Jumpstart, we would love you to join Accenture and ourselves for a complimentary networking drinks session in the lobby bar.

Contracts & Contractor Managements

bidding and getting the contractors on board - evaluating before you start:

• srM 2007 - what functionality exists?

• fully integrated supplier Collaboration and srM

• enhanced bidding functionality with Contract Management

Ronan Murray - SRM Consultant, SAP Australia Pty Ltd

Managing Contracts Once You Have Awarded Them

everyone is aware of the purchasing functionality within srM but there is a whole other side to it that deals with managing disputes. Auditing & compliance, documentation, capacity planning and critical parts planning. how much do you know about sAp’s records and Case Management and document Management?

Carl McGowan - Service Line Leader - PLM, Oxygen Business Solutions

SRM-MDM Catalogue Implementation Experiences

within the srM Catalogue data management space, sAp has moved from requisite technology to CCM (Catalogue Content Management) and now finally to Master data Management (MdM). tim provides an overview of the srM-MdM catalogue functionality; will discuss the integration points to both sAp r/3 and srM and share tips and tricks around the solution.

Tim Woods - Senior SRM Consultant, Professional Services, SAP Australia

RFID Case Study

wally Kleidon will briefly run through some unique technology being developed at bhp billiton Mitsubishi Alliance (bMA). As of yet, the rfid solution is not fully operational - but the solution will assist bMA in achieving innovative warehouse stock control and automation with limited manning. they identified that by utilising rfid technology they will be able to automate the issuing of materials to maintenance work orders, improve inventory availability and achieve accurate stock holdings. their journey is almost complete.

Wally Kleidon - GSAP MM Business Support Coordinator Technical & Strategy, BHP Billiton Limited

This will be an invaluable opportunity to meet and network with many of your peers in a relaxing environment. If you’d like to register for this session, please indicate so on the registration form.

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see how nibCo, a small-to-medium size business, is maximising its current investment in sAp bw tools and infrastructure in an unusual way to benefit its inventory management environment. find out how nibCo leveraged bw and analytics on the front-end to extract operational data from sAp r/3 enterprise, analyse it, and produce new inventory targets to substantially reduce costs.

• you will hear the inventory challenges of a 100-year old manufacturing company

• our transition to a demand-pull environment

• scope, deliverables and challenges of our bw project

• bw functionality and key features (from an end-user and less technical perspective)

• specific and strategic business benefits (requested new enhancements can be included)

Tim Ronan - Manager, SAP Center of Excellence, Portals/BI, NIBCO INC. (USA)

SAP release: R/3 4.7 Enterprise

Original go live date: December 1997

Keynote Address: How NIBCO uses Business Warehouse (BW) to Enable a Closed Loop Inventory Optimisation Process

10.00 - 11.00

Tim Ronan has worked for NIBCO INC., headquartered in Elkhart, Indiana USA for 17 years. NIBCO INC. is a worldwide leader in flow control products and solutions. During his tenure, Tim has been a Customer Service Representative, a Customer Service Manager, a member of the core SAP R/3 implementation team, the Sales and Marketing Team Lead for the SAP Center of Excellence and a Senior Consultant for the SAP Center of Excellence. Tim’s current position is the Manager, Portals and BI, SAP Center of Excellence, a role that focuses on the use of SAP Business Intelligence and SAP Enterprise Portal technologies to empower business associates to improve operations. Several projects that Tim is proud to have been involved with include the SAP integration of NIBCO Sp. z o.o., a NIBCO-owned company in Lodz, Poland, and eNIBCO, a suite of e-commerce tools that are leading edge in the US-based flow control industry. When he isn’t working, Tim is busy with his family (two children keep him on the run) and his study of Taekwondo.

External Resource Management - Shared Information, SharedBenefits

rio tinto has developed and implemented an external resource Management (erM) solution that enables contractors and rio tinto contractor managers to work together with shared information. A seamless and visible process through to the final payment has been created by allowing contractors to directly enter details of work performed through a web based tool. the solution uses a combination of enterprise portal, sAp workflows and sAp services procurement capability. the result is faster payments, richer data to assess contractor performance and real time reporting. A transition approach was developed to introduce the erM functionality globally to vendors, contract managers, plant maintenance supervisors and accounts payable personnel. this presentation will highlight the challenges encountered to develop, integrate and implement the solution.

Jim Ferguson - Australia Pacific Regional Process Consultant - Purchase to Pay, Rio Tinto Business Systems Group

SAP release: ERP 2005, Netweaver 2004s

Original go live date: June 1997

11.30 - 12.20An Oxymoron: User Friendly SAP Interfaces - Is It Even Possible? Whirlpool Thinks So!

sAp interfaces have always drawn significant criticism for lack of user friendliness. whirlpool actually used a few sAp capabilities to improve the usability of the sAp capabilities. this presentation will talk about some specific examples within the supply chain area.

• Challenges with sAp interfaces and the whirlpool approach

• Case study xMii - simplify interaction at the shop floor level

• Case study sAp Visual Composer - improve visibility for warehousing and transportation processes

• Case study sAp bw - s&op dashboard to enable single version of truth in supply chain operations

• what are other opportunities/capabilities available? our future plans/roadmap

Kemal Cetin - Senior Manager - Global Information Systems - Global Application Development, Whirlpool Corporation (USA)



The Benefits and Practicalities of Integrating RFID with SAP - Leveraging Our Global Client Experience for the Australian Market

rfid is one of those emerging supply chain technologies that has been around for some time now but has seen slower than expected adoption. rfid facilitates organisations to track and trace their product and inventory. this enables them to create a wealth of information which mature, high performing organisations utilise effectively to drive business decisions. in order to do this, these organisations tend to capture and integrate this data with their backend applications and business intelligence systems. the presentation looks at how global companies have embarked upon this exercise and shares the learnings as well as outlines the benefits that can be achieved. we also share the future of rfid and its shape and form as we see it unfolding for the Australian market, sharing insights from the work on the ground with some of our clients in the local market.

• what is the rfid opportunity?

• how some companies are extracting improved value by attempting to integrate rfid into their existing it landscape

• what are the challenges faced in this attempt?

• what can organisations in Australia learn from these global companies?

• what does the rfid opportunity look like for the Australian market?

Richard Delgado - Supply Chain SAP Lead & Amrish Bhatia - Senior Manager, Supply Chain Management, Accenture Australia Ltd

TRACK A TRACK B TRACK C

Morning Tea & Exhibition Viewing11.00 - 11.30



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SAP Cartage Functionality - Unlocking Some of the Secrets

sAp assisted Csr in creating a cartage payment function that allowed for different business requirements including unit and weight based options. freight payments can be calculated automatically and interfaced with the accounts payable area to create tax invoices for vendors - ensuring prompt, consistent and correct payments are made with little human involvement.

• why use sAp Cartage functionality?

• what are the benefits for vendors who are also customers?

• Ability to continue previous system requirements as well as incorporating business improvements and savings

• how the sAp system can formulate a cartage solution for just about any business

Tony Lister - Group Distribution Systems Manager, CSR Bricks & Roofing.

SAP release: ECC5

Original go live date: April 2001

Simplifying the Material Master Maintenance Dilemma - a Unique Approach That Delivers a Practical Solution

Material Master Management in sAp is a complex set of screens that requires specific information to be correctly entered. however there is no delivered solution from sAp that brings together all of the components of the process and covers a simple practical approach for the initial request, collection of information, its approval from various stakeholder groups, actioning the request and notification of follow-on requirements for plant Maintenance Master data. worsley have implemented a developed solution that addresses all of the above issues, and allows focus on ease of use while delivering a practical solution.

• why a solution - problems and affects

• the process - steps and results

• solution - high level features

• screen walking and explanations

• results and outcomes

Fred Timbrell - Technical Support Specialist, Business Systems Services, Worsley Alumina Pty Ltd

SAP release: R/3 4.6C

Original go live date: January 1998

Supply Chain Planning Excellence using SAP

sales and operations planning (s&op) is becoming a necessity for successful supply chain execution. with globalisation of sourcing and manufacturing, shifting resources, facilities and inventories across the world, more and more companies are relying on effective supply chain planning to truly synchronise supply, based upon actual and forecasted demand. Keys to success include understanding and making effective use of your sAp capabilities, an integrated and formal s&op process from sales and marketing to the supply organisation, and working out where to start. this presentation will explore a number of case studies and address:

• Common concerns in implementing s&op

• transformation to s&op excellence

• understanding your technology capabilities

Craig Rawlings - Supply Chain Management Leader - ANZ, IBM Global Business Services

12.25 - 13.15

Lunch & Exhibition Viewing13.15 - 14.15

Using APO to Plan for the Largest Exporter of Dairy Products in the World

14.15 - 15.05People Make the Difference

“Most leaders contemplating change know that people matter. It is all too tempting, however, to dwell on the plans and processes, which don’t talk back and don’t respond emotionally, rather than face up to the more difficult and more critical human issues. But mastering the “soft” side of change management needn’t be a mystery”

Jones, Aguirre & Calderone, 2005

nestlé Australia implemented the nestlé version of sAp (called globe) with a “big bang” style launch in January 2006. in the years leading up to this implementation, nestlé followed its own standard methodology of implementation which detailed the processes, resources and timelines to be followed. what was clear from the start was that it was the people that would make the difference in whether this implementation would be a success. this presentation will seek to provide a practical overview of the lessons learned in the implementation of sAp at nestlé with regards to:

• leadership, education and inclusive planning

• the guiding principles that were applied

• how we have sought to sustain the momentum post “go-live”

Darren Wedding - Director Supply Chain Oceania, Nestlé Australia Limited


Original go live date: January 2006

And the Winner is: the Lowest Bidder

take a close look at how to use sAp’s supplier relationship Management (srM) module to determine who the winner is, ensuring at the same time that you get the best deal. would you like to be a winner too, making sure that your purchasing contracts work most efficiently for your organisation and provide the greatest value? srM’s strategic sourcing capability enables you to:

• Achieve better prices through competitive bidding

• eliminate tedious request-for-quotation cycles

• increase efficiency through procurement automation

• negotiate favourable purchasing agreements

• optimise your supply base

Join bill buchanan from plAut Australia for a live ‘live auction’ and discover the benefits to be gained from further automation of your procurement processes. feel the excitement of a live auction, control the bidding war and make sure you are a winner too!

Bill Buchanan - Senior Supply Chain Consultant, PLAUT Australia

with a global supply chain that encompasses suppliers, customers, and consumers in 140 countries and with the need to manage the largest dairy ingredients operation in the world, fonterra relies heavily on its s&op processes and tools to plan effectively. this presentation looks at the processes and sAp tools used to support s&op for this large and complex operation.

• demand planning and management

• supply and demand balancing

• operations planning

• the role of business information warehouse (sAp bw)

Jerry Castellanos - Lead Domain Architect - Planning Solutions, Fonterra Co-operative Group Limited (NZ)

SAP release: ECC6

Originally go live date: July 2004

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Special Guest Speaker: Human Achievement Through Managing Your Fear

16.40 - 17.40

Afternoon Tea & Exhibition Viewing16.00 - 16.40

on september 22 1995, Major glenn todhunter found himself trapped in the wreckage of his aircraft. he almost died, and required several days on life support. both of his legs were amputated. seventeen months after glenn’s accident he was flying again. he is credited as being the first and only disabled pilot to have served in the history of the Australian defence force.

glenn speaks about the human side of his journey, and touches on managing fear, human achievement and living a life you adore. recently featured on the Australian story, glenn’s powerful presentation style is inspirational, his lessons learnt are ones you won’t want to miss!

Major Glenn Todhunter

Networking Cocktail Party Sponsored by17.45 - 19.45

Supply Chain Performance Management

All manufacturing/distribution companies are interested in supply Chain performance Management (sCpM). however, each has developed a set of applications (ranging from excel to custom data warehouses) to achieve their objectives. the maturity of the current sCpM application space is reflective of the “Mrp ii/ erp” space of the 80s - most of the applications were home grown and were in silos. this session will focus on a new generation of analytical applications (xsCMp - supply Chain performance Management) addressing the integrated supply chain; from demand Management through supplier performance.

• the “As is” versus “to be” state of supply Chain performance management

• how to align strategy, tactical and operational metrics

• Manage, measure, and monitor their end-to-end supply chain performance

• perform impact analysis to understand impact of supply chain metrics on each other

• determine root cause analysis to understand the performance issues

a. what impacted the “fulfilment levels”? was it supplier performance, forecast accuracy?

b. what is the trend?

c. which independent variable is impacting the customer satisfaction more?

Jessie Chimni - Vice President, Consulting Services, Bristlecone Americas (USA)

From Shop Floor to Top Floor - Connecting the Shop Floor and the Enterprise Using SAP xApp Manufacturing Integration and Intelligence (SAP xMII)

the sAp® xApp™ Manufacturing integration and intelligence (sAp xMii) composite application helps manufacturers become more adaptive by connecting your mysAp™ erp solution to the plant floor in real time and delivering actionable intelligence to the enterprise. sAp xMii enables an organisation to rapidly integrate the sAp erp solution with other manufacturing software, such as Manufacturing-execution systems (Mes), shop-floor Automation (sfA) applications, and legacy solutions. in addition, through the use of powerful manufacturing dashboards, and a real-time analytics engine, sAp xMii provides a ‘window’ to the shop-floor for the visualisation of plant floor systems, monitoring key production Kpis, and allowing corrective action to be taken.

• sAp’s adaptive manufacturing strategy - where are we now

• sAp xMii - an overview

• examples of how sAp xMii can be deployed

• Customer case studies/benefits realised

Silvio Sella - Solution Architect - SCM, SAP Australia Pty Ltd

Think Before You Act… It’s Not Always about Technology

supply chain technology investment is not the same thing as fixing supply chain problems! this presentation will uncover real life sCM project experience and will build on a number of case studies to provide a simple process to follow to address the supply chain technology issue - not on its own!

• before you start - your individual supply chain issues are usually symptoms of a larger malaise!

• broader supply chain considerations usually involve the thinKing CustoMer, then collaboration with customers, suppliers and within your own organisation!

• building a common understanding within your organisation of an effective supply chain model

• enabling the effective functioning of your collaborative model and processes with sAp sCM

• integrating your supply chain with services and contract management requirements and on-line partner collaboration

• Continuous improvement - measurement is the key; so you need an effective erp and reporting backbone to really get business benefits out of sAp sCM

• deployment 101 - setting up the supply chain project so it works!

• gotchas - all the tips and tricks we’ve learnt through doing it before with real life customer examples

Mohan Raskutti & Paul Sipos - Service Line Leads - Supply Chain Management, Oxygen Business Solutions

15.10 - 16.00



Arrival Tea & Exhibition Viewing8.00 - 9.00

Morning Tea & Exhibition Viewing9.50 - 10.30

Using APO to Manage Global Supply and Demand Planning in Whirlpool

whirlpool has implemented sAp Apo demand planning (dp), supply network planning (snp) and production planning/detailed scheduling (pp/ds) to manage the supply and demand planning processes in our european, latin American and Asian operations. this presentation aims to talk about our experience during the last four years with sAp Apo as well as our future targets.

• timeline of Apo implementations and our current planning landscape

• three year journey in europe to implement, improve and stabilise the Apo capabilities - what did we gain?

• how did we leverage the solution and expertise in europe to implement Apo in Asia?

• the experience in lAr - how did a global team implemented snp to cut inventories?

• what are the future goals and challenges to optimise our Apo investment/landscape?

Kemal Cetin - Senior Manager - Global Information Systems - Global Application Development, Whirlpool Corporation (USA)



Explore Organisational Culture and Technology Integration of an Organisation That has Fully Embraced the SAP Product

explore the process of training and development in migrating from sAp r3 to eCC5. outline the tools and techniques put in place to transform an organisation of approximately 900 full time employees into overnight practitioners of this new version and features. explore the significance of customer service and the reliance on staff development and training to ensure service levels are maintained and in some cases, surpassed. explore the relationship between business processes and training and providing staff with access to transaction that support these processes.

Ron Silvestri - Group Procurement Manager, Co-operative Bulk Handling Limited

SAP release: ECC5

Original go live date: August 1998

What’s New in SCM? TMS Transport Management

learn about the new offerings within supply Chain Management (sCM) 5.0 and see how the new sAp tM solution will close the gap that the erp tpVs never managed to close.

• the greater global focus by sAp in sCM

• drill down and understand new functionality that is available, such as freight costing and billing and contract management, and how it compares to the old

• discover how other product components such as eM (event Management), Aii (Auto id infrastructure) and ewMs (extended warehouse Management) fit into the sCM suite

John Payne - Product Manager & Partner, Consulting Principles Pty Ltd

9.00 - 9.50


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NIBCO Uses SAP’s Visual Composer to Create Dashboards and Analytical Applications

see how nibCo, a small-to-medium size business, uses sAp netweaver 2004s and Visual Composer (VC) to deliver easy to use analytical applications. dashboards based on netweaver 2004s bi display data that business users can quickly assess and act upon. Analytical applications combine bi and r/3 data sources to improve business operations. the VC modelling environment also allows a business analyst to build solutions that once required a developer’s expertise.

• learn the system requirements for using Visual Composer

• hear the lessons learned from our use of the tool

• learn the roles and responsibilities associated with the tool

• see a demo of the applications designed and deployed by nibCo

• hear the business benefits gained from our use of these tools

Tim Ronan - Manager, SAP Center of Excellence, Portals/BI, NIBCO INC. (USA)


Original go live date: December 1997

From S&OP to Lean Production - the Latest Solutions from SAP to Improve Supply Chain Planning and Scheduling

sales and operations planning (s&op) is a fundamental part of supply chain planning and can have a significant impact on key supply chain performance metrics. with xsop, sAp has a new solution that builds on existing capabilities and addresses core business challenges such as:

• how do i manage a consistent and consolidated view of s&op plans across various data sources?

• how do i increase the efficiency of carrying out the s&op process across my organisation and reduce the planning cycle?

• how do i decide which version of my s&op plan best meets my businesses objectives?

xlpo is a closed-loop lean manufacturing solution that can be deployed at both a single plant level or scaled across the entire enterprise.

• rapid deployment of lean planning, coordination and execution on the plant floor and scaling to lean manufacturing across multiple plants

• enables end-to-end lean implementations across enterprise supply, demand, and customer processes

• simple but powerful software based lean manufacturing solution that standardises, integrates, and enables a scalable approach to production levelling, demand and supply synchronisation

Paul Swain - Supply Chain Management Solution Architect, SAP Australia Pty Ltd

Maximising eProcurement and eSourcing ROI Using SAP Through the Deployment of Best in Class Services and Solutions

leverage your assets and knowledge base to reduce the costs within your upstream supply-chain. ensure you maximise the full capabilities of sAp by successfully automating the source to settle process from the frontline procurement officer to your supplier base.

• proven srM solutions. successfully automating the source to settle process

• hot buttons (we know your pain), how do you get from faxing orders to 100% automated?

• prioritise your goals, capabilities and resources into a defined roadmap

• Case study

Carl Mitchell-Turner - Regional Vice President Australasia & Morris Reid - Regional Technology Director, Quadrem International

10.30 - 11.20

Supplier Collaboration Using Inventory Collaboration Hub (ICH)

Customers have been collaborating with suppliers since the dawn of commerce. today’s need for collaboration is more extenuated due to the complexity of supply chains, volume of transactions and the pressures to reduce inventory while increasing performance.

• evolution and benefits of supplier collaboration - for manufacturers and suppliers

• iCh

- overview of iCh functionality- how does iCh form part of the supplier collaboration strategy?- how do manufacturers and suppliers connect?

• implementation of iCh in different environments

- integrated with r/3 - stand alone (integrated with legacy back-end)

• implementation challenges

- reporting - how is this managed?- integration- supplier on-boarding- how is security managed between organisation and vendor? - how can the vendor experience be “simple”?

Jessie Chimni - Vice President, Consulting Services, Bristlecone Americas (USA)

Balanced Training - Ensuring that Requirements for Business Process and Cultural Changes Get as Much Attention as System Process Changes

A crucial measure of the success of system implementation, change or upgrade is the extent to which users are fully able to utilise the enhanced capabilities after the roll-out. More often than not system changes go hand in hand with changes in business process and desired cultural or behavioural changes which are often not covered in systems training. this presentation looks at the journey and the challenges of achieving a fully balanced approach to ensure all three areas namely system utilisation, approved and productive business processes and supporting behaviours are cultivated through targeted training.

Elmar Nel - Service Delivery Manager, BHP Billiton Nickel West

SAP release: ECC6

Original go live date: July 1998

Drive Your Company Towards Carbon Neutral with Sales Order and Vendor Invoices Automation

did you know that deforestation is responsible for 18.2% of greenhouse gas emissions? did you know that by volume, 50% of the rubbish thrown into landfill is paper? with most sales orders and Vendor invoices generated electronically by erp systems it is ironical that most companies print these documents before processing them. the simple printing activity not only significantly increases the cost per transaction but also drive up the emissions of Co2. this presentation will showcase the esker solution for so & Vi automation through the case study of whirlpool (us success story) and explain how you too can drive your company towards carbon neutral with these solutions.

Christophe DuMonet - Managing Director, Esker Australia Pty Ltd

11.25 - 12.15


Lunch & Exhibition Viewing12.15 - 13.00

Driving Delivery Performance and Efficiency Improvements Using Dynamic Alignment Principles

A lean supply chain model assumes stable demand and supply signals, allowing the supply chain to respond in a planned and cost effective manner. however, both external constraints (e.g. changing market conditions) and internal constraints (e.g. rapid growth and market share aspirations) will impact the customer experience, adding significant rework and additional costs. this presentation looks at the journey fonterra has undertaken since it reviewed its supply chain model and deployed sAp in 2004.

• the implementation of a lean supply chain model

• the external and internal factors that are impacting our customer experience and supply chain efficiencies

• the use of event management functionality to improve performance

• the application of the dynamic Alignment model to improve the agility of fonterra’s supply Chain

Alistair Lane - General Manager Global Logistics, Fonterra Co-operative Group Limited (NZ)

SAP release: ECC6

Original go live date: July 2004

Wireless Barcoding in the Outback

bhp billiton, olympic dam, south Australia was identified as a pilot site for implementing the global rf barcoding solution within the sAp environment. the solution allows for common sAp processes to be performed using mobile devices within the warehouse environment and across external laydown yards. it also provides standard format for barcoding and enables Advance shipping notices to be utilised when receipting.

• the problem: no global standard format across bhpb for barcoding technology

• the process: identify common processes for scanners

• the implementation: hardware, software, infrastructure and training

• the solution: go live and pushback

• the future: where are we headed now? bed down the current technology, enhance where required and assist other assets in adopting the standardised solution

Andrew Hunt - Supply Process Improvement Leader, BHP Billiton Base Metals Australia

SAP release: R/3 4.6C

Original go live date: April 2000

Inventory Visibility, Time and Distance - Closing the Gaps with Real-Time Data Integration

every manufacturing and/or distribution business will recognise the difficulties associated with achieving accurate and timely management of inventory through the supply chain. by looking at how dsi clients are using dclinK™ with sAp, this presentation explores how real-time data integration can drive supply chain efficiency.

• reduce risks by driving work processes with real-time data

• examples - sAp users applying dclinK™ to their businesses to reduce costs and improve inventory visibility and accuracy

1. Case study 1 - textile clothing and footwear

2. Case study 2 - fast moving consumer goods

• technologies and deployment options - barcodes, rfid; in-house & 3pl; manufacturing & warehouse; local & global deployment

• Achieving a 12 month return on investment

Mark Delzoppo, Managing Director, DSI Asia Pacific

13.00 - 13.50

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Closing Keynote: Really Utilising ‘Procurement’ to Drive Savings Across the Business and SAP’s SRM Solution to Sustain these Gains

13.55 - 14.55

now to make any savings sustainable and be able to manage effectively you need an it solution and that’s where sAp’s srM comes into play. the it gurus see the solution as King. reality is that it doesn’t save you anything at all as it can’t do deals. however a deal is not worth the paper it’s written on unless you actually buy something. if you configure srM correctly it can help ensure compliance to the deals your procurement team have negotiated.

Jim Campbell - Regional Head of Procurement, Asia Pacific, British American Tobacco Australasia Ltd



Jim is responsible for the Procurement of all Direct Materials and Indirect Goods & Services and is a member of BAT’s Global Procurement Leadership Team. Originally joining BAT as a Research Chemist in BAT’s Southampton, England, Group Research Centre, Jim made a ‘small’ career change in the 90’s when he moved from Research to Global Operations. In his career at BAT Jim has held a number of posts, the most recent before current being Head of Supply Chain for BAT Australia.

Very much a supporter of strategic rather than tactical Procurement, Jim is well known for his views on what he calls ‘enlightened’ Procurement. ‘The simplest thing in the world for Procurement people to do is a Dutch auction which squeezes the pips out of the supply base’. ‘When the supplier can’t give any more they just move onto the next one’. ‘With important manufacturing materials the future is about creating a sustainable supply base which consistently delivers the lowest total acquisition cost to a business and adds true value’. Easy to say, harder to deliver.

The Procurement of Indirect Goods and Services is new extension to the traditional Procurement team’s responsibility. With it comes the requirement for new skills, tools and a different approach to that traditionally used on manufacturing materials.

in the last 4 years we have put indirect procurement into all our markets globally, including the Asia pacific region - and have additionally gone live with srM in each. the indirects program has delivered savings in the ‘hundreds of millions’ since it started. the challenge now is how do we save more in the future and make it sustainable?

Many people outside procurement see procurement simply as the ‘buy’ part of the ‘plan-buy-make-move-deliver’ concept. but indirect procurement is an area where spend covers the whole business and not just supply chain. the challenge comes when you report up an operations line to get operations management to see the value you might add to another function - e.g. Marketing - the image has to be right.

Convincing a business that employing a number of relatively expensive procurement specialists will save them lots of money can be a challenge. how many businesses say that they have procurement but in reality the stakeholder engages the supplier and sets up the deal and only invites procurement in at the last moment to negotiate the deal - what chance have you got in these circumstances to negotiate a great deal? it’s all about stakeholder engagement up-front and getting a seat at the right table. procurement needs to be involved at the beginning in the business planning cycle.

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networKing“Mastering Supply Chain Management with SAP” 2007 is the meeting place for sAp supply chain management decision makers, experts, and solution providers eager to share common challenges, experiences and success stories. like-minded managers and professionals with one thing in common: making the most of out of your sAp system for the good of the team, the organisation, customers and community. there is much interaction and exchange:

Pre-conference drinks on sunday sponsored by Accenture - break the ice and get the show on the road. to get a feel of the event, the people and what you’re in for. to rub shoulders with fellow delegates, experts and speakers.

Networking Cocktail Party on Monday evening where the ideas, food and fun flow. where you meet and share. where you catch up with familiar faces. where new friendships and alliances are formed.

Connecting at lunches and teas all served on site alongside the exhibition for maximum contact and close proximity to what counts: the solutions, tools and services you can discover, debate and decide.

Complimentary meeting rooms are popular meeting points for getting the right people together and doing business. they are available to you to have meetings with your team, solutions providers, customers or consultants.

Speakers Corner, a place to gather round and pick the brains of the experts. discuss your challenges. Ask the difficult questions. hear first hand what the speakers think. enjoy the interchange in casual conversation.

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dAy 3 foruMMASTERING SUPPLY CHAIN ANALYTICS this forum is aimed at those who are responsible for delivering supply Chain Analytics within their organisations. you will hear from your industry peers, sAp and leading consultants; techniques and approaches to streamlining supply Chain Analytics within the organisation to make data a strategic asset that can deliver a competitive advantage.

Creating the capability to analyse what is happening in your supply chain is critical for success. Many companies who are at the beginning of their journey have only ad hoc initiatives that are creating unnecessary complexity. what’s needed is a guiding framework to navigate how they should develop their supply Chain Analytics initiatives.

WHAT YOU WILL GAIN FROM ATTENDING THE FORUMby participating you will gain an appreciation of the approaches that your industry peers have taken, how they got started and how they are managing supply Chain Analytics. gain an understanding of what should be reported, what can be reported and what has been reported.

• drive more out of what you have • opportunity to interact with sAp professionals in an intimate environment • share, exchange and brainstorm ideas together • bring your own issues to the forum • take away answers and a plan of action based on what you hear is

possible!

The topics that will be covered in the forum: • best practice in supply Chain Analytics • sAp’s business intelligence Content development and use for srM • whirlpool’s s&op (sales & operations planning) dashboard: A

framework for building successful reporting solutions & Analytical Applications

• tools for enabling supply Chain Analytics

SAP’S VISION FOR SUPPLY CHAIN ANALYTICSsAp’s supply Chain Analytics enables the performance analysis of supply chain business processes. Key performance indicators (Kpis) can be defined, selected and closely monitored. pre-configured business content in form of ready-available Kpis and extractors are available for supply chain management and supplier relationship management. Many of these Kpis are based on the supply Chain operations reference (sCor) model.

sAp’s vision is to enable supply professionals to deliver sustained value to their stakeholders, through providing applications and thought leadership that integrate all steps in the supply cycle. A key component of this vision is the provision of world Class analytics to help optimise all elements of the supply chain. in particular, this forum will focus on the srM (supplier relationship Management) and sCM (supply Chain Management) aspects of supply Chain Analytics.

Key points include:• how can we effectively utilise sAp’s business

Content in srM to speed up the implementation of analytics

• what analytical tools and processes are necessary to generate intelligence from your supplier interactions to support contract management and better sourcing decisions?

• what does a typical roadmap and action plan for supply Chain Analytics look like?

the forum will be focused on action planning and getting started in this area and providing insights and case studies from leading companies that have been able to build the business case and gain buy-in to implement these initiatives. the forum will provide opportunities for peer group discussion and gaining practical insights on how others are developing this capability.

Facilitator: geoff Armstrong BI & Analytics Practice Manager, PLAUT Australia Presenters: larry Clopp Supply Chain Specialist, PLAUT Australia Christoph siebold Consultant - Netweaver, SAP Australia Pty Ltd Kemal Cetin Senior Manager - Global Information Systems - Global Application Development, Whirlpool Corporation (USA)


PLEASE NOTE: THIS FORUM IS OPTIONAL AND SEPARATELY BOOKABLE.

Accenture: Delivering High Performance with SAP. with the largest group of sAp professionals globally and a 30-year partnership with sAp, Accenture delivers approximately 1000 sAp projects for the world’s leading companies and government organisations. these projects range from straightforward technical implementations to enterprise wide transformational change initiatives. Accenture is the only sAp partner to operate a dedicated sAp netweaver innovation Centre at sAp’s headquarters in germany.

PREMIER PARTNER:

“ MAstering supply ChAin MAnAgeMent with sAp” 2007 pArtners

PARTNERS:

ibM Australia is a leading supplier of information technology hardware, software and services; business consulting services; business transformation outsourcing; and it financing in Australia. our focus is on helping our customers of all sizes to succeed through innovation.


R

PROUDLY SUPPORTED BY:

with sAp product and solution specialists either attending or presenting at “Mastering supply Chain Management” 2007 this is a unique opportunity to visit the sAp demonstration area and speak to sAp supply Chain experts. see and hear first hand how supply Chain software can help your organisation transform a linear supply chain into an adaptive supply chain network, and intelligently adapt to changing market conditions, while proactively responding to shorter, less predictable life cycles.

www.accenture.com/sapinsights, inspirAtion & innoVAtion

INSIGHTS

insightful learning, ideas and know how are at the heart of “Mastering supply Chain Management with sAp”. Conference content is developed under the experienced eye and valuable input of an Advisory Committee, convened by eventful Management with these imperatives:

• Committee members - seasoned practitioners and professionals selected for their area of specialty and experience

• Qualifications - insights and knowledge of specialists who know who’s who, what’s happening, what’s working and what’s not

• feedback - the collective wisdom of the committee is amplified by insights from industry focus groups undertaken by eventful Management across Australasia

• evaluations - insights from the comments and evaluations sought from every “Mastering supply Chain Management with sAp” participant

through this thorough and dedicated process, delegates are assured of content that is topical, informative, at the leading edge and up to the minute - year after year. every attendee gets the very latest in trends, technologies and solutions to help drive their business and bottom line.

INSPIRATION

building on the success of previous years “Mastering supply Chain Management with sAp” 2007 will cultivate passion and spirit amongst all its attendees. those who have experienced past “Mastering supply Chain Management with sAp” events will tell you about the inspiration they received. this inspiration is the foundation of the community and is generated by:

• Visionary keynote speakers • path finding presentations • revealing, candid case studies • peer-to-peer networking

INNOVATION

innovation is the driver of continuous improvement and advancement of sustainable performance. innovation enabling you to make the most of your resources and energies - and do more with less. that is why innovation is a powerful current that runs right through “Mastering supply Chain Management with sAp”

www.ibm.com/solutions/SAP

www.sap.com

A) Conference Registration Fees

includes conference cd, participant contact list, entry into conference and exhibition, lunches, refreshments and networking cocktail party. three track event - triple information. team bookings are encouraged to accelerate the spread of knowledge across your organisation.

1-4 participants Aud $2095 (+gst)/participant 5 or more participants Aud $1995 (+gst)/participant i would like to attend the special sunday Jumpstart session

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B) Forum Registration Fees $850 (+GST)/participant

include entry, refreshments and lunch. please note: this forum is optional and separately bookable.

Mastering supply Chain Analytics

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Conference Venue: Manly pacific hotel Address: 55 north steyne, Manly, sydney

Special Note: place your accommodation booking directly with eventful Management. we have secured a block booking with special participant rates. Please do not book directly through the Hotel.

yes, please organise my accommodation:

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ocean View room Aud $215 (+gst)/room/night

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Cancellations: where an alternate delegate is not possible, for a full refund we require written notice at least 14 days prior to the event. A $150 administration charge per participant will apply. should you cancel any later than 14 days prior to the event, 50% of the registration fee will be refunded (this is inclusive of the $150 administration charge).

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OPTIMISE YOUR PROCESSES AND EXTRACT VALUE FROM YOUR SYSTEM INVESTMENT

Documents

Mastering SAP With SCM