Advanced Manufacturing Research Centre

Engineering the Next Generation

An ILM accredited level 3, 12 module leadership programme delivered over a one year time frame to supervisors, team leaders, first line managers or those with the potential to move into leadership roles.

Course aimsThis programme enables a broader understanding of leadership principles in the manufacturing industry. It will equip supervisors, team leaders and first line managers with the tools to lead high performing teams and operational activity under difficult situations experienced within the manufacturing sector.

Who should attend Team leaders, production supervisors, operations managers, first line managers or those with operational responsibility for others within the Manufacturing Sector.

This qualification is ideal if you have management responsibilities but no formal training and are serious about developing your abilities.

It’s particularly suited to practising team leaders seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other processes.

Manufacturing Leaders Programme

Leadership & Management

Contact us Rosie WainwrightT: 0114 222 9939 E: info@amrctraining.co.ukW: amrctraining.co.uk

Manufacturing Leaders Programme

Induction

• Understand the structure of the qualification, commitment, timeframes• Understand the assessment process and requirements• Undertake a self-assessment to identify and understand own strengths

and areas for development• Undertake NLP profiling to identify and understand traits and qualities• Identify and understand their leadership style, skills, qualities

and behaviours• Time to lead – tools to free up time to lead and develop yourself as a

better leader• First assignment set

Module OneDeveloping Yourself as a manufacturing leader

• Roles, functions and responsibilities of a leader in a manufacturing organisation

• Limits of authority and accountability and how these are defined• Effective leader’s skills, behaviours and abilities• Differences between leading and managing situations and how to adapt

your style• Establishing credibility with your team• How to gather domain knowledge of your department and the impact it

has on others

Module TwoCreating a high performing team

• Defining clear goals and a vision for your team• Tools to gain an understanding of your team dynamics, strengths and

weaknesses – creating passionate champions• How formal and informal relationships work • Organisational cultures, their differences and their impact on building

professional relationships• Behaviours and language that foster, maintain and damage or destroy

high performing teams

Module ThreeEffective communicationSkills that make leaders stand out from the crowd

• The importance of effective communication and the effects of poor communication

• Stages in and barriers to communication and methods to overcome them• Types of communication and when to use them – considering culture,

climate and impact for change• Listening skills• Non-verbal communication and body language

ModuleFourConflict to compromise

• Possible causes of internal conflict (eg personal v business objectives/values)

• Causes of interpersonal friction at work, including bullying and harassment

• The effects of conflict on performance and the individual at work• Stages in the development of conflict• The leader’s responsibility in minimising and resolving conflict, and

techniques to achieve this• Ways to create harmony at work and engender a positive atmosphere• Formal and informal negotiation• Negotiation strategy, tactics and behaviour• Influencing techniques• Value systems and barriers to acceptance• Conflict resolution

ModuleFiveGetting the best out of your people - maximising potential

• Purpose and value of formal and informal performance reviews• Techniques for assessing performance in the workplace• Ways to ensure fair and objective, effective, valid and reliable assessments• Roles and responsibilities in the performance assessment process• How to conduct formal reviews • Performance coaching – The Grow Model• What SMART targets are and how to agree them• Methods of measuring performance and selecting the most appropriate

techniques for performance monitoring and evaluation• Understanding the causes of poor performance and ways to address it

Module SixProblem solving - how to eat an elephant

• Ways to recognise, define, investigate and analyse problems• Objective setting in relation to problem and the building of an action

plan to meet agreed objectives• Techniques to resolve problems such as brainstorming sessions, team

meetings, historical analysis, creative thinking, diagram approach• How to ensure that all relevant information is available to inform

decision making• Decision making techniques• Methods of action planning• How to structure and present a business case• Techniques to monitor and review outcomes of decisions taken to

resolve problems

Engineering the Next Generation

Module SevenProduction planning and allocating work

• Planning techniques appropriate to small scale planning (eg action planning, task/work/machine capacity/production schedules, timetables, rotas etc)

• Monitoring and control techniques and records• Effective methods of communication to give instructions• Types of quality standards and their purpose• Achieving the right balance against production targets and timescales,

and identify variances – throughput, identifying bottle necks and potential hockey stick effect

• Ways to ensure team members understand monitoring systems• Recording outputs and variances• Techniques for identifying causes of underperformance• Corrective and remedial actions for underperformance

Module EightMaximising materials and equipment

• The importance of maintaining optimum stocks• Methods of determining stock requirements• Stores and stock control principles and procedures• Procedures for recording receipt and issue of supplies and equipment• Maintenance of records for quality standards• Implications of equipment usage – acquisition and operating costs – for

the organisation• Awareness of marginal costs and how these are used within

the organisation• Methods of capacity planning• The importance of planned preventative maintenance programmes and

how to plan these• Areas of potential waste inefficiency including misuse, extravagance,

scrap, rework, shrinkage or others as appropriate• Techniques and methods for measurement and minimising waste

Module NineWorld class manufacturingQuality tools and techniques

• Quality and its importance to customers (internal and external); the difference between quality assurance and quality control

• Difference between design quality and process quality standards• The cost of quality (positive and negative aspects)• The Total Quality Management (TQM) concept• Quality systems and tools (such as TQM, kaizen/continuous

improvement, kanban etc) and quality standards such as ISO9000, EFQM and IiP

• Practical steps to quality – team approaches

Module Ten Safety Is no accident

• HSE legislation in a leadership context• Understanding the HSE role of a leader• Creating a safe culture• Engaging the team in HSE activities• Managing risks• Providing information, advice and training

Module ElevenCustomer is king!

• Organisational commitments to customers (contract terms, warranties and guarantees, service standards etc)

• Methods of identifying customer requirements and expectations, standards and benchmarks

• Leader’s responsibilities and authority in relation to customer service• Identifying and understanding your internal, external and

potential customers• Establishing customer care standards, performance indicators

and procedures• Establishing and maintaining effective relationships with customers at

all stages

Module TwelveLeading in a lean environment

• Definition of a lean operating environment• Promotion of creative ideas and innovative solutions to problem

– engaging others into lean manufacture• Range of techniques and tools available from lean process

Improvement, visual management, kaizen, 5 S, SMED, six sigma, TPM, VSM, 7 wastes, kanban, quality improvement groups

• Factory layout (batch & queue vs. cell manufacturing)• Methods to evaluate effectiveness of improvements• How to assess the financial costs and benefits of a proposed improvement

T: 0114 222 9939

E: info@amrctraining.co.uk

W: amrctraining.co.uk

www.facebook.com/AmrcTrainingCentre

twitter.com/AMRCTraining

Advanced Manufacturing Park

Wallis Way, Catcliffe

Rotherham

S60 5TZ

Engineering the Next Generation

Leadership & Management

Advanced Manufacturing Research Centre

General metallurgy• Introduction to Metals• Fundamentals

of Metallurgy• Metallurgy for

Non-Metallurgists

Metals Processing• Casting of Metals• Hot & Warm Forging• Introduction to

Heat Treatment• Heat Treatment

for Professionals• Machining of Metals• Welding of Metals• Powder Metallurgy

Metals Applications• Subsea Application

of Metals• Metals for Aerospace• Metals for Gas

Turbine Applications

Metals & alloys• Carbon & Alloy Steels• Stainless Steels• Titanium Metallurgy• Nickel Metallurgy• Aluminium Metallurgy

In-Service Performance• Introduction to Corrosion• Combating Metal Corrosion• Introduction to Fatigue• Failure Analysis

& Prevention• Mechanical Testing• Non-Destructive Testing• Quality Assurance

Certificate in MetallurgyQCF Level 3

Leadership & Management (ILM Levels 2, 3, 5)• Service Improvement• Coaching & Mentoring

Higher EducationBSc, BENg, MSc, MEng & PhD Courses in• Mechanical Engineering• Electrical / Electronic

Engineering• Materials Engineering• Manufacturing • Machining• Advanced Manufacturing

Management

Other Continuous Professional Development (CPD) Services We Offer:

T: 0114 222 9939

E: info@amrctraining.co.uk

W: www.amrctraining.co.uk

www.facebook.com/AmrcTrainingCentre

twitter.com/AMRCTraining

Advanced Manufacturing Park

Wallis Way, Catcliffe

Rotherham

S60 5TZ

Apprenticeships• Mechanical• Electrical• Manufacturing• Materials• Fabrication• Machining• Composites• Design

Programme Delivery

• 12MonthProgramme• InductionandModule1infirstmonthfollowed

by one module each month thereafter• AssignmentBasedProgramme• GuestSpeakers• OptionalIndustryVisits• FinalProjectPresentation

Cost £1495 per candidate