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Chapter 1 About This Manual 1-1.........................................................................
1.1 This Manual and Related Documents 1-1....................................................
1.1.1 Overview of M2000 Documentation 1-1...............................................
1.1.2 Introduction to Operation Manual, Administrator Guide andOnline Help 1-1.............................................................................................
1.1.3 Interrelation between This Manual and Related Documents 1-2.........
1.2 Requirements for Operators 1-2...................................................................
1.3 Organization of This Manual 1-2..................................................................
Chapter 2 Logging In to and Configuring M2000 2-1..........................................
2.1 About This Chapter 2-1................................................................................
2.2 Introduction to M2000 2-1.............................................................................
2.3 Logging In to M2000 2-2...............................................................................
2.3.1 Job Introduction 2-2.............................................................................
2.3.2 Prerequisites 2-2..................................................................................
2.3.3 Operations 2-3.....................................................................................
2.4 Setting M2000 System 2-3...........................................................................
2.4.1 Job Introduction 2-3.............................................................................
2.4.2 Prerequisites 2-3..................................................................................
2.4.3 Operations 2-4.....................................................................................
2.5 Setting M2000 Client 2-4..............................................................................
2.5.1 Job Introduction 2-4.............................................................................2.5.2 Prerequisite 2-4....................................................................................
2.5.3 Operations 2-4.....................................................................................
Chapter 3 Managing Network Users 3-1..............................................................
3.1 About This Chapter 3-1................................................................................
3.2 Introduction to User Management 3-1..........................................................
3.2.1 Overview of User Management 3-1.....................................................
3.2.2 Security Management 3-1....................................................................
3.2.3 Operation Log Management 3-4..........................................................
3.2.4 User Monitoring 3-5..............................................................................
3.3 Determining Authority Allocation Policy 3-6..................................................
3.3.1 Job Introduction 3-6.............................................................................
3.3.2 Prerequisites 3-6..................................................................................
3.3.3 Operations 3-6.....................................................................................
3.4 Creating M2000 User 3-7.............................................................................
3.4.1 Job Introduction 3-7.............................................................................
3.4.2 Prerequisites 3-7..................................................................................
3.4.3 Operations 3-7.....................................................................................3.5 Querying User Authority 3-7.........................................................................
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3.5.1 Job Introduction 3-7.............................................................................
3.5.2 Prerequisites 3-8..................................................................................
3.5.3 Operations 3-8.....................................................................................
3.6 Modifying User Authority 3-8........................................................................
3.6.1 Job Introduction 3-8.............................................................................
3.6.2 Prerequisites 3-8..................................................................................
3.6.3 Operations 3-9.....................................................................................
3.7 Changing User Password 3-9.......................................................................
3.7.1 Job Introduction 3-9.............................................................................
3.7.2 Prerequisites 3-9..................................................................................
3.7.3 Changing Password of another User 3-9.............................................
3.7.4 Changing Current User Password 3-10.................................................
3.8 Managing User Groups 3-10..........................................................................
3.8.1 Job Introduction 3-10.............................................................................
3.8.2 Prerequisites 3-10..................................................................................
3.8.3 Operations 3-10.....................................................................................
3.9 Managing Terminals 3-11...............................................................................
3.9.1 Job Introduction 3-11.............................................................................
3.9.2 Prerequisites 3-11..................................................................................
3.9.3 Operations 3-12.....................................................................................
3.10 Creating NE User 3-12.................................................................................
3.10.1 Job Introduction 3-12...........................................................................3.10.2 Prerequisites 3-12................................................................................
3.10.3 Operations 3-12...................................................................................
3.11 Querying User Operation Log 3-13..............................................................
3.11.1 Job Introduction 3-13...........................................................................
3.11.2 Prerequisites 3-13................................................................................
3.11.3 Operations 3-13...................................................................................
3.12 Monitoring Online Users 3-14.......................................................................
3.12.1 Job Introduction 3-14...........................................................................
3.12.2 Prerequisites 3-14................................................................................3.12.3 Operations 3-14...................................................................................
Chapter 4 Managing Network Topology 4-1........................................................
4.1 About This Chapter 4-1................................................................................
4.2 Introduction to Topology Management 4-1...................................................
4.2.1 Overview of Topology Management 4-1..............................................
4.2.2 Main Interface of Topology Management 4-1......................................
4.2.3 Terms of Topology Management 4-2...................................................
4.3 Planning Topology View 4-3.........................................................................4.3.1 Job Introduction 4-3.............................................................................
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4.3.2 Prerequisites 4-3..................................................................................
4.3.3 Operations 4-3.....................................................................................
4.4 Constructing Topology View 4-4...................................................................
4.4.1 Job Introduction 4-4.............................................................................
4.4.2 Prerequisites 4-4..................................................................................
4.4.3 Operations 4-4.....................................................................................
4.5 Searching for Topology Objects 4-5.............................................................
4.5.1 Job Introduction 4-5.............................................................................
4.5.2 Prerequisites 4-5..................................................................................
4.5.3 Operations 4-5.....................................................................................
4.6 Connecting NE to M2000 4-6.......................................................................
4.6.1 Job Introduction 4-6.............................................................................
4.6.2 Prerequisites 4-6..................................................................................
4.6.3 Operations 4-6.....................................................................................
4.7 Setting Configuration File of NEs Created in Batches 4-7............................
4.7.1 Job Introduction 4-7.............................................................................
4.7.2 Prerequisites 4-8..................................................................................
4.7.3 Operations 4-8.....................................................................................
4.8 Monitoring NE Running Status 4-9...............................................................
4.8.1 Job Introduction 4-9.............................................................................
4.8.2 Prerequisites 4-9..................................................................................
4.8.3 Operations 4-9.....................................................................................4.9 Deleting NE from Topology View 4-9...........................................................
4.9.1 Job Introduction 4-9.............................................................................
4.9.2 Prerequisites 4-10..................................................................................
4.9.3 Operations 4-10.....................................................................................
Chapter 5 Monitoring Network Alarm 5-1............................................................
5.1 About this Chapter 5-1..................................................................................
5.2 Introduction to Alarm Management 5-1........................................................
5.2.1 Overview of Alarm Management 5-1....................................................5.2.2 Alarm Management Interface 5-1.........................................................
5.2.3 Alarm Types 5-3...................................................................................
5.2.4 Alarm Severities and Severity Redefining 5-4......................................
5.2.5 Alarm Clearance and Acknowledgement 5-4.......................................
5.2.6 Alarm Correlation Analysis 5-5.............................................................
5.2.7 Alarm Notification Methods 5-6............................................................
5.2.8 Process of NE Alarm Report 5-7..........................................................
5.3 Alarm Handling Process 5-8.........................................................................
5.3.1 Overview 5-8........................................................................................5.3.2 Operation Procedure 5-8......................................................................
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5.3.3 Operation Instruction 5-8......................................................................
5.4 Setting Alarm Notification Mode 5-9.............................................................
5.4.1 Job Introduction 5-9.............................................................................
5.4.2 Prerequisites 5-9..................................................................................
5.4.3 Operations 5-10.....................................................................................
5.5 Querying Alarms 5-10.....................................................................................
5.5.1 Job Introduction 5-10.............................................................................
5.5.2 Prerequisites 5-11..................................................................................
5.5.3 Querying Alarms through Alarm Query Window 5-11............................
5.5.4 Querying Alarms of Specified NE 5-11..................................................
5.6 Viewing Alarm Details 5-11............................................................................
5.6.1 Job Introduction 5-11.............................................................................
5.6.2 Prerequisites 5-11..................................................................................
5.6.3 Operations 5-12.....................................................................................
5.7 Acknowledging Alarm 5-12.............................................................................
5.7.1 Job Introduction 5-12.............................................................................
5.7.2 Prerequisites 5-12..................................................................................
5.7.3 Operations 5-12.....................................................................................
5.8 Collecting Alarm Statistics 5-13......................................................................
5.8.1 Job Introduction 5-13.............................................................................
5.8.2 Prerequisites 5-13..................................................................................
5.8.3 Collecting Alarm Statistics Manually 5-13..............................................5.8.4 Real-Time Alarm Statistics 5-14.............................................................
5.9 Customizing Alarm Attributes 5-14.................................................................
5.9.1 Job Introduction 5-14.............................................................................
5.9.2 Prerequisites 5-14..................................................................................
5.9.3 Operations 5-14.....................................................................................
5.10 Operating Alarm Board 5-14.........................................................................
5.10.1 Job Introduction 5-14...........................................................................
5.10.2 Prerequisites 5-15................................................................................
5.10.3 Operations 5-15...................................................................................5.11 Operating Alarm Box 5-15............................................................................
5.11.1 Job Introduction 5-15...........................................................................
5.11.2 Prerequisites 5-15................................................................................
5.11.3 Operations 5-15...................................................................................
5.12 Managing Alarm Knowledge Database t 5-16..............................................
5.12.1 Job Introduction 5-16...........................................................................
5.12.2 Prerequisites 5-16................................................................................
5.12.3 Operations 5-16...................................................................................
Chapter 6 Monitoring Network Performance 6-1................................................
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6.1 About This Chapter 6-1................................................................................
6.2 Introduction to Performance Measurement 6-1............................................
6.2.1 Overview of Performance Measurement 6-1.......................................
6.2.2 Interface of Performance Measurement 6-1........................................
6.2.3 Performance Measurement Principles 6-2...........................................
6.2.4 Performance Measurement Counters 6-3............................................
6.2.5 Performance Measurement Object 6-4................................................
6.2.6 Performance Measurement Time 6-4..................................................
6.2.7 Performance Measurement Job 6-4.....................................................
6.2.8 Performance Measurement Template 6-5...........................................
6.3 Measuring Network Performance 6-5...........................................................
6.3.1 Job Introduction 6-5.............................................................................
6.3.2 Prerequisites 6-5..................................................................................
6.3.3 Operations 6-6.....................................................................................
6.4 Creating/Modifying/Deleting/Copying Performance Job 6-6.........................
6.4.1 Job Introduction 6-6.............................................................................
6.4.2 Prerequisites 6-6..................................................................................
6.4.3 Operations 6-7.....................................................................................
6.5 Managing Performance Job States 6-7........................................................
6.5.1 Job Introduction 6-7.............................................................................
6.5.2 Prerequisites 6-7..................................................................................
6.5.3 Operations 6-7.....................................................................................6.6 Querying Performance Job Results 6-8.......................................................
6.6.1 Job Introduction 6-8.............................................................................
6.6.2 Prerequisites 6-8..................................................................................
6.6.3 Querying Performance Measurement Results in Real-timeManner 6-8....................................................................................................
6.6.4 Querying History Performance Measurement Results 6-8...................
6.7 Analyzing Performance Job Results 6-9......................................................
6.7.1 Job Introduction 6-9.............................................................................
6.7.2 Prerequisites 6-9..................................................................................6.7.3 Operations 6-9.....................................................................................
6.8 Monitoring Performance Counter Values 6-10...............................................
6.8.1 Job Introduction 6-10.............................................................................
6.8.2 Prerequisites 6-10..................................................................................
6.8.3 Operations 6-10.....................................................................................
6.9 Managing User Defined Counters 6-10..........................................................
6.9.1 Job Introduction 6-10.............................................................................
6.9.2 Prerequisites 6-10..................................................................................
6.9.3 Operations 6-11.....................................................................................6.10 Managing Performance Template 6-11........................................................
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6.10.1 Job Introduction 6-11...........................................................................
6.10.2 Prerequisites 6-11................................................................................
6.10.3 Operations 6-11...................................................................................
Chapter 7 Upgrading NE Software 7-1.................................................................
7.1 About this Chapter 7-1..................................................................................
7.2 Introduction to Software Management 7-1...................................................
7.2.1 Overview of Software Management 7-1...............................................
7.2.2 Interface of Software Management 7-1................................................
7.2.3 Software Management Navigation Tree 7-2........................................
7.2.4 Software Management Principles 7-3..................................................
7.3 Process of NE Software Upgrade 7-3..........................................................
7.3.1 Common Process of Software Upgrade 7-3........................................
7.3.2 Common Process of Patch Upgrade 7-5.............................................7.4 Preparing NE Software Version 7-7.............................................................
7.4.1 Job Introduction 7-7.............................................................................
7.4.2 Prerequisites 7-7..................................................................................
7.4.3 Operations 7-7.....................................................................................
7.5 Downloading Files to NEs 7-8......................................................................
7.5.1 Job Introduction 7-8.............................................................................
7.5.2 Prerequisites 7-8..................................................................................
7.5.3 Operations 7-8.....................................................................................
7.6 Managing NE Software 7-9..........................................................................
7.6.1 Job Introduction 7-9.............................................................................
7.6.2 Prerequisites 7-9..................................................................................
7.6.3 Operations 7-9.....................................................................................
7.7 Managing Software Patches 7-10..................................................................
7.7.1 Job Introduction 7-10.............................................................................
7.7.2 Prerequisites 7-10..................................................................................
7.7.3 Operations 7-10.....................................................................................
7.8 Monitoring Software Management Tasks 7-11...............................................7.8.1 Job Introduction 7-11.............................................................................
7.8.2 Prerequisites 7-11..................................................................................
7.8.3 Operations 7-11.....................................................................................
7.9 Falling back Software Version 7-12................................................................
7.9.1 Job Introduction 7-12.............................................................................
7.9.2 Prerequisites 7-12..................................................................................
7.9.3 Operations 7-12.....................................................................................
Chapter 8 Backing up and Restoring NE Data 8-1..............................................
8.1 About this Chapter 8-1..................................................................................
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8.2 Introduction to Data Backup and Restoration 8-1.........................................
8.2.1 Overview of Data Backup and Restoring 8-1.......................................
8.2.2 Interface of Data Backup and Restoring 8-1........................................
8.2.3 NE Data Type 8-2................................................................................
8.2.4 Naming Backup Files 8-3.....................................................................
8.3 Backing up NE Data 8-3...............................................................................
8.3.1 Job Introduction 8-3.............................................................................
8.3.2 Prerequisites 8-3..................................................................................
8.3.3 Periodically Backing Up NE Data 8-3...................................................
8.3.4 Manually Backing Up NE Data 8-3.......................................................
8.4 Restoring NE Data 8-4.................................................................................
8.4.1 Job Introduction 8-4.............................................................................
8.4.2 Prerequisites 8-4..................................................................................
8.4.3 Operations 8-4.....................................................................................
8.5 Querying NE Backup Files 8-5.....................................................................
8.5.1 Job Introduction 8-5.............................................................................
8.5.2 Prerequisites 8-5..................................................................................
8.5.3 Operations 8-5.....................................................................................
Chapter 9 Setting NE Parameters 9-1..................................................................
9.1 About This Chapter 9-1................................................................................
9.2 Introduction to NE Configuration Management 9-1......................................
9.2.1 Overview of NE Configuration Management 9-1..................................
9.2.2 Interfaces of NE Configuration Management 9-1.................................
9.3 Carrying out NE MML Commands 9-3.........................................................
9.3.1 Job Introduction 9-3.............................................................................
9.3.2 Prerequisites 9-3..................................................................................
9.3.3 Operations 9-4.....................................................................................
9.4 Managing MML Command Script Tasks 9-4................................................
9.4.1 Job Introduction 9-4.............................................................................
9.4.2 Prerequisites 9-4..................................................................................9.4.3 Operations 9-4.....................................................................................
9.5 Configuring MML Command Script 9-5........................................................
9.5.1 Job Introduction 9-5.............................................................................
9.5.2 Prerequisites 9-5..................................................................................
9.5.3 Operations 9-5.....................................................................................
9.6 Querying NE Configuration 9-6....................................................................
9.6.1 Job Introduction 9-6.............................................................................
9.6.2 Prerequisites 9-6..................................................................................
9.6.3 Operations 9-6.....................................................................................9.7 Running NE LMT 9-6....................................................................................
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9.7.1 Job Introduction 9-6.............................................................................
9.7.2 Prerequisites 9-6..................................................................................
9.7.3 Operations 9-7.....................................................................................
Chapter 10 Routine Maintenance 10-1...................................................................
10.1 About This Chapter 10-1..............................................................................
10.2 Maintenance Items 10-1...............................................................................
10.3 Introduction to Maintenance Items 10-1.......................................................
10.3.1 Checking NE State in Topology View 10-1..........................................
10.3.2 Querying Running Specifications of NE 10-1.......................................
10.3.3 Checking NE Alarm State 10-2............................................................
10.3.4 Checking M2000 Alarm Notification Mode 10-2...................................
10.3.5 Checking Disk Space of M2000 Client 10-2.........................................
10.3.6 Checking the Client computer viruses 10-2.........................................
Chapter 11 Troubleshooting M2000 Client 11-1....................................................
11.1 About This Chapter 11-1..............................................................................
11.2 Failure in Logging In to M2000 Client 11-1...................................................
11.2.1 Overview of Failure in Logging In to M2000 Client 11-1......................
11.2.2 Prompt Message-"Invalid user" 11-1....................................................
11.2.3 Prompt Message-"Invalid user account" 11-2......................................
11.2.4 Prompt Message-"Invalid login period" 11-2........................................
11.2.5 Prompt Message-"Invalid password" 11-2...........................................11.2.6 Prompt Message-"Expired password" 11-3.........................................
11.2.7 Prompt Message-"Invalid Terminal" 11-3.............................................
11.2.8 Prompt Message-"Single user mode" 11-3..........................................
11.2.9 Prompt Message-"Repeated login" 11-4..............................................
11.2.10 Prompt Message-"The maximum login attempts current userhave been made" 11-4....................................................................................
11.2.11 Prompt Message-"The server doesnt exist or service is notrunning" 11-4...................................................................................................
11.3 Failure in Running LMT 11-5........................................................................11.3.1 Symptoms 11-5....................................................................................
11.3.2 Possible Causes 11-5..........................................................................
11.3.3 Handling Suggestion 11-5....................................................................
11.4 Abortion of M2000 Client 11-5......................................................................
11.4.1 Symptoms 11-5....................................................................................
11.4.2 Possible Causes 11-5..........................................................................
11.4.3 Handling Suggestion 11-6....................................................................
11.5 Failure in Running M2000 Client 11-6..........................................................
11.5.1 Symptoms 11-6....................................................................................11.5.2 Possible Causes 11-6..........................................................................
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11.5.3 Handling Suggestion 11-6....................................................................
11.6 Time Delay of Alarm Message Real-time Printing 11-6................................
11.6.1 Symptoms 11-6....................................................................................
11.6.2 Possible Causes 11-7..........................................................................
11.6.3 Handling Suggestion 11-7....................................................................
11.7 Failure in Receiving Alarm SMS 11-7...........................................................
11.7.1 Symptoms 11-7....................................................................................
11.7.2 Possible Causes 11-7..........................................................................
11.7.3 Handling Suggestion 11-7....................................................................
11.8 Failure in Receiving Real-time Alarm SMS 11-7..........................................
11.8.1 Symptoms 11-7....................................................................................
11.8.2 Possible Causes 11-7..........................................................................
11.8.3 Handling Suggestion 11-7....................................................................
11.9 "Unknown" NE Name during Alarm Query 11-8...........................................
11.9.1 Symptoms 11-8....................................................................................
11.9.2 Possible Causes 11-8..........................................................................
11.9.3 Handling Suggestion 11-8....................................................................
11.10 Abnormal Display of M2000 Client Interface 11-8......................................
11.10.1 Symptoms 11-8..................................................................................
11.10.2 Possible Causes 11-8........................................................................
11.10.3 Handling Suggestion 11-8..................................................................
11.11 Name Conflict in Creating Topology Objects 11-8.....................................11.11.1 Symptoms 11-8..................................................................................
11.11.2 Possible Causes 11-9........................................................................
11.11.3 Handling Suggestion 11-9..................................................................
11.12 Failure in Refreshing Topology View 11-9..................................................
11.12.1 Symptoms 11-9..................................................................................
11.12.2 Possible Causes 11-9........................................................................
11.12.3 Handling Suggestion 11-9..................................................................
Appendix Acronyms and Abbreviations 1.......................................................
Index .................................................................................................................
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HUAWEI
iManager M2000 Mobile Element Management System
Operation Manual
V200R002
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iManager M2000 Mobile Element Management System
Operation Manual
Manual Version T2-031656-20041010-C-2.20
Product Version V200R002
BOM 31161456
Huawei Technologies Co., Ltd. provides customers with comprehensive technical support
and service. Please feel free to contact our local office or company headquarters.
Huawei Technologies Co., Ltd.
Address: Administration Building, Huawei Technologies Co., Ltd.,
Bantian, Longgang District, Shenzhen, P. R. China
Postal Code: 518129
Website: http://www.huawei.com
Email: [email protected]
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Copyright 2004 Huawei Technologies Co., Ltd.
All Rights Reserved
No part of this manual may be reproduced or transmitted in any form or by any
means without prior written consent of Huawei Technologies Co., Ltd.
Trademarks
, HUAWEI, C&C08, EAST8000, HONET, , ViewPoint, INtess, ETS, DMC,
TELLIN, InfoLink, Netkey, Quidway, SYNLOCK, Radium, M900/M1800,
TELESIGHT, Quidview, Musa, Airbridge, Tellwin, Inmedia, VRP, DOPRA, iTELLIN,
HUAWEI OptiX, C&C08iNET, NETENGINE, OptiX, iSite, U-SYS, iMUSE, OpenEye,
Lansway, SmartAX, infoX, TopEng are trademarks of Huawei Technologies Co.,
Ltd.
All other trademarks mentioned in this manual are the property of their respective
holders.
Notice
The information in this manual is subject to change without notice. Every effort has
been made in the preparation of this manual to ensure accuracy of the contents, but
all statements, information, and recommendations in this manual do not constitute
the warranty of any kind, express or implied.
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Summary of Updates
This section provides the update history of this manual and introduces the contents of
subsequent updates.
Update History
This manual is updated for a major product version to maintain consistency with system
hardware or software versions and to incorporate customer suggestions.
Manual Version Notes
T2-031656-20041010-C-2.20 Initial field trial release
Updates of Contents
None.
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About This Manual
Release Notes
This manual applies to iManager M2000 Mobile Element Management System
V200R002.
Organization
This manual is intended for M2000 operators. It presents job related jobs and detailed
operations, and then introduces routine maintenance and common troubleshooting
methods.
There are 12 chapters in this manual.
Chapter 1 About This Manual introduces the relationship between this manual and
related M2000 documents, requirements for operators, and organization of this
manual.
Chapter 2 Logging into and Configuring M2000 introduces how to log in to M2000,
and how to set M2000 and the M2000 Client.
Chapter 3 Managing Network Users presents network user management related
concepts and detailed operations of network user management.
Chapter 4 Managing Network Topology presents network topology related concepts
and detailed operations of network topology management.
Chapter 5 Monitoring Network Alarm presents alarm management related concepts
and detailed operations of major alarm management jobs.
Chapter 6 Monitoring Network Performance presents performance management
related concepts and detailed operations of major performance management jobs.
Chapter 7 Updating NE Software presents software management related concepts
and detailed operations of major software management jobs.
Chapter 8 Backing up and Restoring NE Data presents NE data backup and restore
related concepts and detailed operations of major NE data backup jobs.
Chapter 9 Setting NE Parameters introduces NE parameter setting related concepts
and detailed operations of major NE parameter setting jobs.
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Chapter 10 Routine Maintenance introduces the maintenance items of and operation
guide to the M2000 Client.
Chapter 11 Troubleshooting M2000 Client presents the handling procedures of
common faults and fault handling instances.
Appendix Acronyms and Abbreviations
Intended Audience
The manual is intended for the following readers:
z Mobile networks system engineers
z Network maintenance personnel
z Network management personnel
Conventions
The manual uses the following conventions:
I. General conventions
Convention Description
Arial Normal paragraphs are inArial.
Arial Narrow Warnings, Cautions, Notes and Tips are in Arial Narrow.
Boldface Headings are in Boldface.
Courier New Terminal Display is in Courier New.
II. Command conventions
Convention Description
Boldface The keywords of a command line are in Boldface.
italic Command arguments are in italic.
[ ] Items (keywords or arguments) in square brackets [ ] are optional.
{ x | y | ... } Alternative items are grouped in braces and separated by vertical bars.One is selected.
[ x | y | ... ] Optional alternative items are grouped in square brackets and separatedby vertical bars. One or none is selected.
{ x | y | ... } * Alternative items are grouped in braces and separated by vertical bars. Aminimum of one or a maximum of all can be selected.
[ x | y | ... ] * Optional alternative items are grouped in square brackets and separated
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Convention Description
by vertical bars. Many or none can be selected.
III. GUI conventions
Convention Description
< >Button names are inside angle brackets. For example, click the button.
[ ]Window names, menu items, data table and field names are inside squarebrackets. For example, pop up the [New User] window.
/Multi-level menus are separated by forward slashes. For example,[File/Create/Folder].
IV. Keyboard operation
Format Description
Press the key with the key name inside angle brackets. For example,, , , or .
Press the keys concurrently. For example, means the threekeys should be pressed concurrently.
Press the keys in turn. For example, means the two keys shouldbe pressed in turn.
V. Mouse operation
Action Description
Click Press the left button or right button quickly (left button by default).
Double Click Press the left button twice continuously and quickly.
Drag Press and hold the left button and drag it to a certain position.
VI. Symbols
Eye-catching symbols are also used in the manual to highlight the points worthy of
special attention during the operation. They are defined as follows:
Caution, Warning, Danger: Means reader be extremely careful during the
operation.
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Note, Comment, Tip, Knowhow, Thought: Means a complementary description.
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Operation ManualiManager M2000 Moblie Element Management System Table of Contents
i
Table of Contents
Chapter 1 About This Manual....................................................................................................... 1-11.1 This Manual and Related Documents................................................................................ 1-1
1.1.1 Overview of M2000 Documentation........................................................................ 1-11.1.2 Introduction to Operation Manual, Administrator Guide and Online Help............... 1-11.1.3 Interrelation between This Manual and Related Documents.................................. 1-2
1.2 Requirements for Operators .............................................................................................. 1-21.3 Organization of This Manual.............................................................................................. 1-2
Chapter 2 Logging In to and Configuring M2000....................................................................... 2-12.1 About This Chapter............................................................................................................ 2-12.2 Introduction to M2000........................................................................................................ 2-12.3 Logging In to M2000.......................................................................................................... 2-2
2.3.1 Job Introduction....................................................................................................... 2-22.3.2 Prerequisites ........................................................................................................... 2-22.3.3 Operations............................................................................................................... 2-3
2.4 Setting M2000 System.......................................................................................................2-32.4.1 Job Introduction....................................................................................................... 2-32.4.2 Prerequisites ........................................................................................................... 2-32.4.3 Operations............................................................................................................... 2-4
2.5 Setting M2000 Client ......................................................................................................... 2-42.5.1 Job Introduction....................................................................................................... 2-42.5.2 Prerequisite ............................................................................................................. 2-42.5.3 Operations............................................................................................................... 2-4
Chapter 3 Managing Network Users............................................................................................ 3-13.1 About This Chapter............................................................................................................ 3-13.2 Introduction to User Management ..................................................................................... 3-1
3.2.1 Overview of User Management............................................................................... 3-13.2.2 Security Management ............................................................................................. 3-13.2.3 Operation Log Management ................................................................................... 3-43.2.4 User Monitoring....................................................................................................... 3-5
3.3 Determining Authority Allocation Policy............................................................................. 3-63.3.1 Job Introduction....................................................................................................... 3-63.3.2 Prerequisites ........................................................................................................... 3-63.3.3 Operations............................................................................................................... 3-6
3.4 Creating M2000 User......................................................................................................... 3-73.4.1 Job Introduction....................................................................................................... 3-73.4.2 Prerequisites ........................................................................................................... 3-73.4.3 Operations............................................................................................................... 3-7
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3.5 Querying User Authority .................................................................................................... 3-73.5.1 Job Introduction....................................................................................................... 3-73.5.2 Prerequisites ........................................................................................................... 3-83.5.3 Operations............................................................................................................... 3-8
3.6 Modifying User Authority.................................................................................................... 3-83.6.1 Job Introduction....................................................................................................... 3-83.6.2 Prerequisites ........................................................................................................... 3-83.6.3 Operations............................................................................................................... 3-9
3.7 Changing User Password.................................................................................................. 3-93.7.1 Job Introduction....................................................................................................... 3-93.7.2 Prerequisites ........................................................................................................... 3-93.7.3 Changing Password of another User ...................................................................... 3-93.7.4 Changing Current User Password ........................................................................ 3-10
3.8 Managing User Groups....................................................................................................3-103.8.1 Job Introduction..................................................................................................... 3-103.8.2 Prerequisites .........................................................................................................3-103.8.3 Operations............................................................................................................. 3-10
3.9 Managing Terminals ........................................................................................................ 3-113.9.1 Job Introduction..................................................................................................... 3-113.9.2 Prerequisites .........................................................................................................3-113.9.3 Operations............................................................................................................. 3-12
3.10 Creating NE User........................................................................................................... 3-123.10.1 Job Introduction................................................................................................... 3-123.10.2 Prerequisites ....................................................................................................... 3-123.10.3 Operations...........................................................................................................3-12
3.11 Querying User Operation Log........................................................................................ 3-133.11.1 Job Introduction................................................................................................... 3-133.11.2 Prerequisites ....................................................................................................... 3-133.11.3 Operations...........................................................................................................3-13
3.12 Monitoring Online Users ................................................................................................ 3-143.12.1 Job Introduction................................................................................................... 3-143.12.2 Prerequisites ....................................................................................................... 3-143.12.3 Operations...........................................................................................................3-14
Chapter 4 Managing Network Topology...................................................................................... 4-14.1 About This Chapter............................................................................................................ 4-14.2 Introduction to Topology Management .............................................................................. 4-1
4.2.1 Overview of Topology Management ....................................................................... 4-14.2.2 Main Interface of Topology Management ............................................................... 4-14.2.3 Terms of Topology Management ............................................................................ 4-2
4.3 Planning Topology View .................................................................................................... 4-34.3.1 Job Introduction....................................................................................................... 4-34.3.2 Prerequisites ........................................................................................................... 4-3
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4.3.3 Operations............................................................................................................... 4-34.4 Constructing Topology View.............................................................................................. 4-4
4.4.1 Job Introduction....................................................................................................... 4-44.4.2 Prerequisites ........................................................................................................... 4-44.4.3 Operations............................................................................................................... 4-4
4.5 Searching for Topology Objects ........................................................................................ 4-54.5.1 Job Introduction....................................................................................................... 4-54.5.2 Prerequisites ........................................................................................................... 4-54.5.3 Operations............................................................................................................... 4-5
4.6 Connecting NE to M2000................................................................................................... 4-64.6.1 Job Introduction....................................................................................................... 4-64.6.2 Prerequisites ........................................................................................................... 4-64.6.3 Operations............................................................................................................... 4-6
4.7 Setting Configuration File of NEs Created in Batches....................................................... 4-74.7.1 Job Introduction....................................................................................................... 4-74.7.2 Prerequisites ........................................................................................................... 4-84.7.3 Operations............................................................................................................... 4-8
4.8 Monitoring NE Running Status .......................................................................................... 4-94.8.1 Job Introduction....................................................................................................... 4-94.8.2 Prerequisites ........................................................................................................... 4-94.8.3 Operations............................................................................................................... 4-9
4.9 Deleting NE from Topology View....................................................................................... 4-94.9.1 Job Introduction....................................................................................................... 4-94.9.2 Prerequisites .........................................................................................................4-104.9.3 Operations............................................................................................................. 4-10
Chapter 5 Monitoring Network Alarm.......................................................................................... 5-15.1 About this Chapter ............................................................................................................. 5-15.2 Introduction to Alarm Management.................................................................................... 5-1
5.2.1 Overview of Alarm Management............................................................................. 5-15.2.2 Alarm Management Interface.................................................................................. 5-15.2.3 Alarm Types ............................................................................................................ 5-35.2.4 Alarm Severities and Severity Redefining...............................................................5-45.2.5 Alarm Clearance and Acknowledgement................................................................ 5-45.2.6 Alarm Correlation Analysis...................................................................................... 5-55.2.7 Alarm Notification Methods..................................................................................... 5-65.2.8 Process of NE Alarm Report ................................................................................... 5-7
5.3 Alarm Handling Process .................................................................................................... 5-85.3.1 Overview ................................................................................................................. 5-85.3.2 Operation Procedure............................................................................................... 5-85.3.3 Operation Instruction............................................................................................... 5-8
5.4 Setting Alarm Notification Mode ........................................................................................ 5-95.4.1 Job Introduction....................................................................................................... 5-9
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5.4.2 Prerequisites ........................................................................................................... 5-95.4.3 Operations............................................................................................................. 5-10
5.5 Querying Alarms.............................................................................................................. 5-105.5.1 Job Introduction..................................................................................................... 5-105.5.2 Prerequisites .........................................................................................................5-115.5.3 Querying Alarms through Alarm Query Window................................................... 5-115.5.4 Querying Alarms of Specified NE..........................................................................5-11
5.6 Viewing Alarm Details...................................................................................................... 5-115.6.1 Job Introduction..................................................................................................... 5-115.6.2 Prerequisites .........................................................................................................5-115.6.3 Operations............................................................................................................. 5-12
5.7 Acknowledging Alarm ...................................................................................................... 5-125.7.1 Job Introduction..................................................................................................... 5-125.7.2 Prerequisites .........................................................................................................5-125.7.3 Operations............................................................................................................. 5-12
5.8 Collecting Alarm Statistics ............................................................................................... 5-135.8.1 Job Introduction..................................................................................................... 5-135.8.2 Prerequisites .........................................................................................................5-135.8.3 Collecting Alarm Statistics Manually ..................................................................... 5-135.8.4 Real-Time Alarm Statistics.................................................................................... 5-14
5.9 Customizing Alarm Attributes .......................................................................................... 5-145.9.1 Job Introduction..................................................................................................... 5-145.9.2 Prerequisites .........................................................................................................5-145.9.3 Operations............................................................................................................. 5-14
5.10 Operating Alarm Board..................................................................................................5-145.10.1 Job Introduction................................................................................................... 5-145.10.2 Prerequisites ....................................................................................................... 5-155.10.3 Operations...........................................................................................................5-15
5.11 Operating Alarm Box ..................................................................................................... 5-155.11.1 Job Introduction................................................................................................... 5-155.11.2 Prerequisites ....................................................................................................... 5-155.11.3 Operations...........................................................................................................5-15
5.12 Managing Alarm Knowledge Database t ....................................................................... 5-165.12.1 Job Introduction................................................................................................... 5-165.12.2 Prerequisites ....................................................................................................... 5-165.12.3 Operations...........................................................................................................5-16
Chapter 6 Monitoring Network Performance.............................................................................. 6-16.1 About This Chapter............................................................................................................ 6-16.2 Introduction to Performance Measurement ....................................................................... 6-1
6.2.1 Overview of Performance Measurement ................................................................ 6-16.2.2 Interface of Performance Measurement ................................................................. 6-16.2.3 Performance Measurement Principles.................................................................... 6-2
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6.2.4 Performance Measurement Counters..................................................................... 6-36.2.5 Performance Measurement Object ......................................................................... 6-46.2.6 Performance Measurement Time............................................................................ 6-46.2.7 Performance Measurement Job.............................................................................. 6-46.2.8 Performance Measurement Template .................................................................... 6-5
6.3 Measuring Network Performance ...................................................................................... 6-56.3.1 Job Introduction....................................................................................................... 6-56.3.2 Prerequisites ........................................................................................................... 6-56.3.3 Operations............................................................................................................... 6-6
6.4 Creating/Modifying/Deleting/Copying Performance Job.................................................... 6-66.4.1 Job Introduction....................................................................................................... 6-66.4.2 Prerequisites ........................................................................................................... 6-66.4.3 Operations............................................................................................................... 6-7
6.5 Managing Performance Job States ................................................................................... 6-76.5.1 Job Introduction....................................................................................................... 6-76.5.2 Prerequisites ........................................................................................................... 6-76.5.3 Operations............................................................................................................... 6-7
6.6 Querying Performance Job Results................................................................................... 6-86.6.1 Job Introduction....................................................................................................... 6-86.6.2 Prerequisites ........................................................................................................... 6-86.6.3 Querying Performance Measurement Results in Real-time Manner ...................... 6-86.6.4 Querying History Performance Measurement Results............................................ 6-8
6.7 Analyzing Performance Job Results.................................................................................. 6-96.7.1 Job Introduction....................................................................................................... 6-96.7.2 Prerequisites ........................................................................................................... 6-96.7.3 Operations............................................................................................................... 6-9
6.8 Monitoring Performance Counter Values ........................................................................ 6-106.8.1 Job Introduction..................................................................................................... 6-106.8.2 Prerequisites .........................................................................................................6-106.8.3 Operations............................................................................................................. 6-10
6.9 Managing User Defined Counters ................................................................................... 6-106.9.1 Job Introduction..................................................................................................... 6-106.9.2 Prerequisites .........................................................................................................6-106.9.3 Operations............................................................................................................. 6-11
6.10 Managing Performance Template ................................................................................. 6-116.10.1 Job Introduction................................................................................................... 6-116.10.2 Prerequisites ....................................................................................................... 6-116.10.3 Operations...........................................................................................................6-11
Chapter 7 Upgrading NE Software............................................................................................... 7-17.1 About this Chapter ............................................................................................................. 7-17.2 Introduction to Software Management............................................................................... 7-1
7.2.1 Overview of Software Management........................................................................ 7-1
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7.2.2 Interface of Software Management......................................................................... 7-17.2.3 Software Management Navigation Tree .................................................................7-27.2.4 Software Management Principles ........................................................................... 7-3
7.3 Process of NE Software Upgrade...................................................................................... 7-37.3.1 Common Process of Software Upgrade ................................................................. 7-37.3.2 Common Process of Patch Upgrade ...................................................................... 7-5
7.4 Preparing NE Software Version......................................................................................... 7-77.4.1 Job Introduction....................................................................................................... 7-77.4.2 Prerequisites ........................................................................................................... 7-77.4.3 Operations............................................................................................................... 7-7
7.5 Downloading Files to NEs.................................................................................................. 7-87.5.1 Job Introduction....................................................................................................... 7-87.5.2 Prerequisites ........................................................................................................... 7-87.5.3 Operations............................................................................................................... 7-8
7.6 Managing NE Software...................................................................................................... 7-97.6.1 Job Introduction....................................................................................................... 7-97.6.2 Prerequisites ........................................................................................................... 7-97.6.3 Operations............................................................................................................... 7-9
7.7 Managing Software Patches............................................................................................ 7-107.7.1 Job Introduction..................................................................................................... 7-107.7.2 Prerequisites .........................................................................................................7-107.7.3 Operations............................................................................................................. 7-10
7.8 Monitoring Software Management Tasks........................................................................ 7-117.8.1 Job Introduction..................................................................................................... 7-117.8.2 Prerequisites .........................................................................................................7-117.8.3 Operations............................................................................................................. 7-11
7.9 Falling back Software Version ......................................................................................... 7-127.9.1 Job Introduction..................................................................................................... 7-127.9.2 Prerequisites .........................................................................................................7-127.9.3 Operations............................................................................................................. 7-12
Chapter 8 Backing up and Restoring NE Data ........................................................................... 8-18.1 About this Chapter ............................................................................................................. 8-18.2 Introduction to Data Backup and Restoration.................................................................... 8-1
8.2.1 Overview of Data Backup and Restoring ................................................................ 8-18.2.2 Interface of Data Backup and Restoring ................................................................. 8-18.2.3 NE Data Type.......................................................................................................... 8-28.2.4 Naming Backup Files .............................................................................................. 8-3
8.3 Backing up NE Data .......................................................................................................... 8-38.3.1 Job Introduction....................................................................................................... 8-38.3.2 Prerequisites ........................................................................................................... 8-38.3.3 Periodically Backing Up NE Data............................................................................ 8-38.3.4 Manually Backing Up NE Data................................................................................ 8-3
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8.4 Restoring NE Data............................................................................................................. 8-48.4.1 Job Introduction....................................................................................................... 8-48.4.2 Prerequisites ........................................................................................................... 8-48.4.3 Operations............................................................................................................... 8-4
8.5 Querying NE Backup Files................................................................................................. 8-58.5.1 Job Introduction....................................................................................................... 8-58.5.2 Prerequisites ........................................................................................................... 8-58.5.3 Operations............................................................................................................... 8-5
Chapter 9 Setting NE Parameters................................................................................................ 9-19.1 About This Chapter............................................................................................................ 9-19.2 Introduction to NE Configuration Management ................................................................. 9-1
9.2.1 Overview of NE Configuration Management........................................................... 9-19.2.2 Interfaces of NE Configuration Management.......................................................... 9-1
9.3 Carrying out NE MML Commands..................................................................................... 9-3
9.3.1 Job Introduction....................................................................................................... 9-39.3.2 Prerequisites ........................................................................................................... 9-39.3.3 Operations............................................................................................................... 9-4
9.4 Managing MML Command Script Tasks ........................................................................... 9-49.4.1 Job Introduction....................................................................................................... 9-49.4.2 Prerequisites ........................................................................................................... 9-49.4.3 Operations............................................................................................................... 9-4
9.5 Configuring MML Command Script.................................................................................... 9-59.5.1 Job Introduction....................................................................................................... 9-59.5.2 Prerequisites ........................................................................................................... 9-59.5.3 Operations............................................................................................................... 9-5
9.6 Querying NE Configuration................................................................................................ 9-69.6.1 Job Introduction....................................................................................................... 9-69.6.2 Prerequisites ........................................................................................................... 9-69.6.3 Operations............................................................................................................... 9-6
9.7 Running NE LMT ............................................................................................................... 9-69.7.1 Job Introduction....................................................................................................... 9-69.7.2 Prerequisites ........................................................................................................... 9-69.7.3 Operations............................................................................................................... 9-7
Chapter 10 Routine Maintenance............................................................................................... 10-110.1 About This Chapter........................................................................................................10-110.2 Maintenance Items ........................................................................................................ 10-110.3 Introduction to Maintenance Items................................................................................. 10-1
10.3.1 Checking NE State in Topology View................................................................. 10-110.3.2 Querying Running Specifications of NE.............................................................. 10-110.3.3 Checking NE Alarm State ................................................................................... 10-210.3.4 Checking M2000 Alarm Notification Mode.......................................................... 10-210.3.5 Checking Disk Space of M2000 Client................................................................ 10-2
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10.3.6 Checking the Client computer viruses ................................................................10-2Chapter 11 Troubleshooting M2000 Client ............................................................................... 11-1
11.1 About This Chapter........................................................................................................11-111.2 Failure in Logging In to M2000 Client............................................................................ 11-1
11.2.1 Overview of Failure in Logging In to M2000 Client ............................................. 11-111.2.2 Prompt Message "Invalid user"........................................................................ 11-111.2.3 Prompt Message "Invalid user account" .......................................................... 11-211.2.4 Prompt Message "Invalid login period" ............................................................ 11-211.2.5 Prompt Message "Invalid password"................................................................ 11-211.2.6 Prompt Message "Expired password".............................................................. 11-311.2.7 Prompt Message "Invalid Terminal"................................................................. 11-311.2.8 Prompt Message "Single user mode" .............................................................. 11-311.2.9 Prompt Message "Repeated login" .................................................................. 11-4
11.2.10 Prompt Message "The maximum login attempts current user have been made"11-411.2.11 Prompt Message "The server doesnt exist or service is not running"........... 11-4
11.3 Failure in Running LMT ................................................................................................. 11-511.3.1 Symptoms ...........................................................................................................11-511.3.2 Possible Causes ................................................................................................. 11-511.3.3 Handling Suggestion ...........................................................................................11-5
11.4 Abortion of M2000 Client ............................................................................................... 11-511.4.1 Symptoms ...........................................................................................................11-511.4.2 Possible Causes ................................................................................................. 11-511.4.3 Handling Suggestion ...........................................................................................11-6
11.5 Failure in Running M2000 Client ...................................................................................11-611.5.1 Symptoms ...........................................................................................................11-611.5.2 Possible Causes ................................................................................................. 11-611.5.3 Handling Suggestion ...........................................................................................11-6
11.6 Time Delay of Alarm Message Real-time Printing......................................................... 11-611.6.1 Symptoms ...........................................................................................................11-611.6.2 Possible Causes ................................................................................................. 11-711.6.3 Handling Suggestion ...........................................................................................11-7
11.7 Failure in Receiving Alarm SMS.................................................................................... 11-711.7.1 Symptoms ...........................................................................................................11-711.7.2 Possible Causes ................................................................................................. 11-711.7.3 Handling Suggestion ...........................................................................................11-7
11.8 Failure in Receiving Real-time Alarm SMS ................................................................... 11-711.8.1 Symptoms ...........................................................................................................11-711.8.2 Possible Causes ................................................................................................. 11-711.8.3 Handling Suggestion ...........................................................................................11-7
11.9 "Unknown" NE Name during Alarm Query .................................................................... 11-811.9.1 Symptoms ...........................................................................................................11-811.9.2 Possible Causes ................................................................................................. 11-8
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