212
M2000 Operator Guide Contents Issue 02 (2006-10-31) Huawei Technologies Proprietary i Contents 1 About This Guide ......................................................................................................................1-1 1.1 Purpose .......................................................................................................................................................... 1-2 1.2 Intended Users............................................................................................................................................... 1-2 1.3 Organization .................................................................................................................................................. 1-2 1.4 Reference ...................................................................................................................................................... 1-3 2 Introduction to M2000 ...............................................................................................................2-1 2.1 Introduction to the M2000 System ................................................................................................................ 2-2 2.2 Logging in to the M2000 Client .................................................................................................................... 2-2 2.3 Setting Properties of the M2000 Client ......................................................................................................... 2-3 2.3.1 Setting Properties of the System .......................................................................................................... 2-3 2.3.2 Customizing Toolbar ............................................................................................................................ 2-5 3 NE Connection............................................................................................................................3-1 3.1 Connecting NEs to the M2000 ...................................................................................................................... 3-2 3.2 Monitoring Connection Status of NEs .......................................................................................................... 3-2 3.2.1 Introduction to Connection Status of NEs............................................................................................ 3-2 3.2.2 Monitoring NE Status in the Topology View ....................................................................................... 3-3 3.2.3 Monitoring NE Status through the System Monitor Browser .............................................................. 3-3 4 Topology Management .............................................................................................................4-1 4.1 Terminologies Related to Topology Management ......................................................................................... 4-2 4.1.1 Topology View ..................................................................................................................................... 4-2 4.1.2 Network Elements ................................................................................................................................ 4-2 4.1.3 Subnets ................................................................................................................................................. 4-3 4.1.4 Group NEs ........................................................................................................................................... 4-3 4.1.5 Links .................................................................................................................................................... 4-3 4.1.6 Topology Objects ................................................................................................................................. 4-4 4.1.7 Templates for Creating Physical NEs in Batches ................................................................................. 4-5 4.2 Creating NEs ................................................................................................................................................. 4-6 4.2.1 Creating Physical NEs ......................................................................................................................... 4-6 4.2.2 Creating Virtual NEs ............................................................................................................................ 4-8 4.2.3 Creating NE Batch Script Files in CSV Format ................................................................................... 4-9 4.2.4 Creating NE Batch Script Files in INI Format ................................................................................... 4-10

47396377 m2000-operation-guide

Embed Size (px)

Citation preview

Page 1: 47396377 m2000-operation-guide

M2000 Operator Guide Contents

Issue 02 (2006-10-31) Huawei Technologies Proprietary i

Contents

1 About This Guide ......................................................................................................................1-1 1.1 Purpose..........................................................................................................................................................1-2 1.2 Intended Users...............................................................................................................................................1-2 1.3 Organization..................................................................................................................................................1-2 1.4 Reference ......................................................................................................................................................1-3

2 Introduction to M2000...............................................................................................................2-1 2.1 Introduction to the M2000 System................................................................................................................2-2 2.2 Logging in to the M2000 Client ....................................................................................................................2-2 2.3 Setting Properties of the M2000 Client .........................................................................................................2-3

2.3.1 Setting Properties of the System ..........................................................................................................2-3 2.3.2 Customizing Toolbar............................................................................................................................2-5

3 NE Connection............................................................................................................................3-1 3.1 Connecting NEs to the M2000 ......................................................................................................................3-2 3.2 Monitoring Connection Status of NEs ..........................................................................................................3-2

3.2.1 Introduction to Connection Status of NEs............................................................................................3-2 3.2.2 Monitoring NE Status in the Topology View .......................................................................................3-3 3.2.3 Monitoring NE Status through the System Monitor Browser ..............................................................3-3

4 Topology Management .............................................................................................................4-1 4.1 Terminologies Related to Topology Management.........................................................................................4-2

4.1.1 Topology View.....................................................................................................................................4-2 4.1.2 Network Elements................................................................................................................................4-2 4.1.3 Subnets.................................................................................................................................................4-3 4.1.4 Group NEs ...........................................................................................................................................4-3 4.1.5 Links ....................................................................................................................................................4-3 4.1.6 Topology Objects .................................................................................................................................4-4 4.1.7 Templates for Creating Physical NEs in Batches .................................................................................4-5

4.2 Creating NEs .................................................................................................................................................4-6 4.2.1 Creating Physical NEs .........................................................................................................................4-6 4.2.2 Creating Virtual NEs............................................................................................................................4-8 4.2.3 Creating NE Batch Script Files in CSV Format...................................................................................4-9 4.2.4 Creating NE Batch Script Files in INI Format ...................................................................................4-10

Page 2: 47396377 m2000-operation-guide

1 About This Guide M2000

Operator Guide

ii Huawei Technologies Proprietary Issue 02 (2006-10-31)

4.2.5 Creating Physical NEs in Batches......................................................................................................4-10 4.3 Deleting NEs ...............................................................................................................................................4-12

4.3.1 Deleting Physical NEs .......................................................................................................................4-12 4.3.2 Deleting Virtual NEs..........................................................................................................................4-12 4.3.3 Deleting Group NEs...........................................................................................................................4-13

4.4 Creating Subnets .........................................................................................................................................4-14 4.5 Deleting Subnets .........................................................................................................................................4-15 4.6 Creating Links.............................................................................................................................................4-16

4.6.1 Creating Physical Links .....................................................................................................................4-16 4.6.2 Creating Virtual Links........................................................................................................................4-17

4.7 Moving NEs ................................................................................................................................................4-17 4.7.1 Moving NEs to a Group NE...............................................................................................................4-17 4.7.2 Moving NEs to another Subnet ..........................................................................................................4-19 4.7.3 Moving NEs on the Same Subnet ......................................................................................................4-20

4.8 Filtering NEs in the Topology View............................................................................................................4-21 4.9 Customizing Topology Tips ........................................................................................................................4-21 4.10 Switching Background Maps ....................................................................................................................4-22

5 Alarm Management ...................................................................................................................5-1 5.1 Introduction to Alarms ..................................................................................................................................5-3

5.1.1 Alarm Categories .................................................................................................................................5-3 5.1.2 Alarm Severity Levels..........................................................................................................................5-3 5.1.3 Alarm Types .........................................................................................................................................5-3

5.2 Alarm Statuses...............................................................................................................................................5-4 5.2.1 Acknowledged Alarms .........................................................................................................................5-4 5.2.2 Cleared Alarms.....................................................................................................................................5-4 5.2.3 Relationship Between Alarm Categories and Alarm Statuses ..............................................................5-4

5.3 Alarm Processing Procedures........................................................................................................................5-5 5.3.1 Overview..............................................................................................................................................5-5 5.3.2 Reporting Alarms .................................................................................................................................5-6 5.3.3 Saving Alarms......................................................................................................................................5-6 5.3.4 Displaying Alarms ...............................................................................................................................5-7 5.3.5 Changing Alarm Status ........................................................................................................................5-7

5.4 Querying and Browsing Alarms ....................................................................................................................5-7 5.4.1 Querying Current Fault Alarms............................................................................................................5-7 5.4.2 Querying Event Alarms........................................................................................................................5-8 5.4.3 Querying History Fault Alarms............................................................................................................5-9 5.4.4 Querying Shielded Alarms ...................................................................................................................5-9 5.4.5 Browsing Real-Time Fault Alarms ....................................................................................................5-10 5.4.6 Browsing Real-Time Event Alarms ...................................................................................................5-11 5.4.7 Querying Alarm Explanation .............................................................................................................5-12 5.4.8 Querying Correlated Alarms ..............................................................................................................5-13

Page 3: 47396377 m2000-operation-guide

M2000 Operator Guide Contents

Issue 02 (2006-10-31) Huawei Technologies Proprietary iii

5.4.9 Setting the Alarm Displaying Columns..............................................................................................5-14 5.5 Collecting Alarm Statistics..........................................................................................................................5-15

5.5.1 Collecting Instant Statistics................................................................................................................5-15 5.5.2 Collecting Real-Time Statistics..........................................................................................................5-17

5.6 Acknowledging and Unacknowledging Alarms ..........................................................................................5-18 5.6.1 Acknowledging Alarms Manually......................................................................................................5-18 5.6.2 Acknowledging Alarms Automatically ..............................................................................................5-18 5.6.3 Unacknowledging Alarms..................................................................................................................5-20

5.7 Creating User Defined Alarms ....................................................................................................................5-20 5.8 Displacing Alarms to a File .........................................................................................................................5-21

5.8.1 Displacing Event Alarms ...................................................................................................................5-21 5.8.2 Displacing History Fault Alarms........................................................................................................5-23

5.9 Synchronizing Alarms .................................................................................................................................5-24 5.9.1 Synchronizing Alarms Manually........................................................................................................5-24 5.9.2 Synchronizing Alarms Automatically ................................................................................................5-25

5.10 Redefining the Alarm Severity Level ........................................................................................................5-25 5.11 Setting Alarm Correlation Rules ...............................................................................................................5-27

5.11.1 Overview..........................................................................................................................................5-27 5.11.2 Setting Alarm Correlation Rules for Intermittent Fault Alarms .......................................................5-27 5.11.3 Setting Alarm Correlation Rules for Repeated Event Alarms ..........................................................5-29

5.12 Managing the Alarm Knowledge Library..................................................................................................5-30 5.12.1 Overview..........................................................................................................................................5-30 5.12.2 Modifying Alarm Knowledge Directly ............................................................................................5-30 5.12.3 Modifying Alarm Knowledge Through a File..................................................................................5-31

5.13 Operating the Alarm Board .......................................................................................................................5-32 5.13.1 Overview..........................................................................................................................................5-32 5.13.2 Setting the Display of the Alarm Board ...........................................................................................5-32 5.13.3 Setting the Alarm Sound ..................................................................................................................5-33 5.13.4 Starting or Stopping the Alarm Sound .............................................................................................5-34 5.13.5 Setting the Alarm Color ...................................................................................................................5-35 5.13.6 Starting or Stopping the Alarm Flash ...............................................................................................5-36

5.14 Operating the Alarm Box ..........................................................................................................................5-36 5.14.1 Overview..........................................................................................................................................5-36 5.14.2 Setting the Alarm Box Filter ............................................................................................................5-36 5.14.3 Stopping Alarm Sounds of the Alarm Box.......................................................................................5-38 5.14.4 Stopping the Alarm Box...................................................................................................................5-39 5.14.5 Resetting the Alarm Box ..................................................................................................................5-39

5.15 Setting the Alarm Notification by SMS.....................................................................................................5-40 5.16 Setting the Alarm Notification by PhoneNo. or PagerNo..........................................................................5-41 5.17 Setting the Alarm Notification by Email ...................................................................................................5-42

6 Performance Management .......................................................................................................6-1

Page 4: 47396377 m2000-operation-guide

1 About This Guide M2000

Operator Guide

iv Huawei Technologies Proprietary Issue 02 (2006-10-31)

6.1 Terminologies Related to Performance Management....................................................................................6-3 6.1.1 Meausrement Counter ..........................................................................................................................6-3 6.1.2 Function Set and Function Subset........................................................................................................6-3 6.1.3 Measurement Object ............................................................................................................................6-4 6.1.4 Measurement Period ............................................................................................................................6-5

6.2 Performance Measurement Process...............................................................................................................6-5 6.2.1 Overview..............................................................................................................................................6-5 6.2.2 Reporting Performance Data................................................................................................................6-6 6.2.3 Saving Performance Data into the Database ........................................................................................6-7 6.2.4 Viewing of Performance Data..............................................................................................................6-7

6.3 Querying Performance Measurement Results ...............................................................................................6-7 6.3.1 Overview Performance Counters .........................................................................................................6-7 6.3.2 Querying Results of Periodic Performance Measurements..................................................................6-7 6.3.3 Querying Results of Real-Time Performance Measurements ............................................................6-11 6.3.4 Setting Query Condition Templates ...................................................................................................6-13 6.3.5 Applying Query Condition Templates................................................................................................6-14

6.4 Saving Performance Measurement Results to a File ...................................................................................6-15 6.5 Saving Performance Measurement Results to a File Automatically............................................................6-16 6.6 Browsing Files Storing Performance Measurement Results .......................................................................6-17 6.7 Synchronizing Performance Data................................................................................................................6-17

6.7.1 Synchronizing Performance Data Manually ......................................................................................6-17 6.7.2 Synchronizing Performance Data Automatically ...............................................................................6-19

6.8 Managing Performance Measurement.........................................................................................................6-19 6.8.1 Subscribing to Performance Measurement Results............................................................................6-19 6.8.2 Checking Reliability of Performance Measurement Results..............................................................6-21 6.8.3 Collecting the Missing Performance Measurement Results...............................................................6-23 6.8.4 Suspending the Collection of Performance Measurement Results.....................................................6-24

6.9 Setting Extended Performance Counters.....................................................................................................6-25 6.9.1 Starting the Measurement of Extended Performance Counters..........................................................6-25 6.9.2 Stopping the Measurement of Extended Performance Counters........................................................6-26

6.10 Setting Measurement Objects....................................................................................................................6-27 6.10.1 Adding Measurement Objects ..........................................................................................................6-27 6.10.2 Deleting Measurement Objects ........................................................................................................6-29

6.11 Setting Thresholds for Collecting Performance Measurement Results .....................................................6-30 6.12 Managing User Defined Counters .............................................................................................................6-31

6.12.1 Creating User Defined Counters ......................................................................................................6-31 6.12.2 Modifying User Defined Coudnters.................................................................................................6-33

6.13 Managing Performance Monitoring ..........................................................................................................6-33 6.13.1 Overview..........................................................................................................................................6-33 6.13.2 Creating Performance Monitoring Tasks .........................................................................................6-33 6.13.3 Starting Performance Monitoring.....................................................................................................6-36 6.13.4 Filtering Monitoring Results ............................................................................................................6-37

Page 5: 47396377 m2000-operation-guide

M2000 Operator Guide Contents

Issue 02 (2006-10-31) Huawei Technologies Proprietary v

6.13.5 Setting Monitoring Thresholds ........................................................................................................6-38 6.13.6 Exporting Data from the Current Monitoring Table.........................................................................6-39 6.13.7 Viewing the Current Monitoring Chart ............................................................................................6-40 6.13.8 Viewing the Trend Chart ..................................................................................................................6-42 6.13.9 Setting Attributes for the Monitoring Chart .....................................................................................6-43 6.13.10 Exporting Monitoring Results........................................................................................................6-44

6.14 Managing Thresholds for Real-Time Counters .........................................................................................6-45 6.14.1 Overview..........................................................................................................................................6-45 6.14.2 Adding Monitoring Thresholds ........................................................................................................6-46 6.14.3 Modifying Monitoring Thresholds...................................................................................................6-47 6.14.4 Deleting Monitoring Thresholds ......................................................................................................6-48

7 Configuration Management.....................................................................................................7-1 7.1 Querying NE Configuration ..........................................................................................................................7-2

7.1.1 Configuration Types.............................................................................................................................7-2 7.1.2 Querying NE Configuration.................................................................................................................7-2 7.1.3 Querying the Basic NE Configuration .................................................................................................7-3

7.2 Synchronizing NE Configuration..................................................................................................................7-4 7.2.1 Synchronizing NE Configuration Manually ........................................................................................7-4 7.2.2 Synchronizing NE Configuration Automatically .................................................................................7-5 7.2.3 Synchronizing NE Configuration Periodically ....................................................................................7-6

7.3 Exporting NE Configuration .........................................................................................................................7-6 7.3.1 Exporting NE Configuration Manually................................................................................................7-6 7.3.2 Exporting NE Confiugration Periodically............................................................................................7-7

7.4 Saving NE Configuration to a File ................................................................................................................7-8 7.5 Setting NE Type Privilege Rules...................................................................................................................7-9 7.6 Applying NE Type Privilege Rules .............................................................................................................7-10 7.7 Managing NE Users ....................................................................................................................................7-11

7.7.1 Overview of NE Users .......................................................................................................................7-11 7.7.2 Principles for NE User Authorization ................................................................................................7-11 7.7.3 Creating NE Users .............................................................................................................................7-11 7.7.4 Modifying Privileges for NE Users....................................................................................................7-12 7.7.5 Deleting NE User Accounts ...............................................................................................................7-14

7.8 Monitoring Operations of M2000 Users and NE Users ..............................................................................7-15 7.8.1 Overview of User Logs and NE Logs ................................................................................................7-15 7.8.2 Synchronizing NE Logs .....................................................................................................................7-15 7.8.3 Querying NE Logs .............................................................................................................................7-17 7.8.4 Monitoring NE User Login on LMTs ................................................................................................7-18 7.8.5 Monitoring Operations and Sessions of NE Users.............................................................................7-19

7.9 Management of Enhanced Maintenance for NEs ........................................................................................7-19 7.9.1 Overview............................................................................................................................................7-19 7.9.2 Upgrading Enhanced Maintenance for NEs.......................................................................................7-20

Page 6: 47396377 m2000-operation-guide

1 About This Guide M2000

Operator Guide

vi Huawei Technologies Proprietary Issue 02 (2006-10-31)

7.9.3 Equipment Management ....................................................................................................................7-21 7.9.4 Monitoring Management....................................................................................................................7-22 7.9.5 Tracing Management .........................................................................................................................7-24

7.10 Executing NE MML Commands...............................................................................................................7-25 7.10.1 Overview of MML Commands ........................................................................................................7-25 7.10.2 Viewing the MML Command Window............................................................................................7-25 7.10.3 Executing One MML Command......................................................................................................7-26 7.10.4 Setting the MML Command Script ..................................................................................................7-27 7.10.5 Executing Multiple MML Commands .............................................................................................7-29 7.10.6 Executing MML Commands Periodically........................................................................................7-30 7.10.7 Saving MML Command Results......................................................................................................7-30

8 NE Software and License Management.................................................................................8-1 8.1 Checking the NE Software............................................................................................................................8-2

8.1.1 Checking NE Software Packages on the M2000 .................................................................................8-2 8.1.2 Checking the Running NE Software ....................................................................................................8-3

8.2 Setting the File Server ...................................................................................................................................8-4 8.2.1 Purpose of and Principles for Setting the File Server ..........................................................................8-4 8.2.2 Setting the NE File Server ...................................................................................................................8-4

8.3 Upgrading the NE Software ..........................................................................................................................8-5 8.3.1 Procedure for Upgrading the NE Software ..........................................................................................8-5 8.3.2 Copying the NE Software to the M2000 Client ...................................................................................8-6 8.3.3 Uploading the NE Software from the M2000 Client to the M2000 Server..........................................8-7 8.3.4 Downloading the NE Software to a Board of an NE ...........................................................................8-8 8.3.5 Operating the NE Software ................................................................................................................8-10 8.3.6 Downloading NE Software Patches to a Board of an NE ..................................................................8-11 8.3.7 Operating Patches ..............................................................................................................................8-12 8.3.8 Monitoring the Software Upgrade Progress.......................................................................................8-13 8.3.9 Falling Back the Software Version.....................................................................................................8-14

8.4 Upgrading the NodeB Software and Patches ..............................................................................................8-14 8.4.1 NodeB Upgrade Policies....................................................................................................................8-14 8.4.2 Upgrading One NodeB.......................................................................................................................8-15 8.4.3 Upgrading Multiple NodeBs..............................................................................................................8-17

8.5 Managing the Software License ..................................................................................................................8-17 8.5.1 Overview............................................................................................................................................8-17 8.5.2 Checking the License Allocated to NodeBs.......................................................................................8-18 8.5.3 Modifying the License Allocated to NodeBs .....................................................................................8-19 8.5.4 Allocating the RAN License ..............................................................................................................8-20 8.5.5 Synchronizing the License Allocated to NodeBs...............................................................................8-20 8.5.6 Deleting the RAN License .................................................................................................................8-21 8.5.7 Uploading the License from the Client to the Folder on the Server...................................................8-22

9 Backup Managemnet.................................................................................................................9-1

Page 7: 47396377 m2000-operation-guide

M2000 Operator Guide Contents

Issue 02 (2006-10-31) Huawei Technologies Proprietary vii

9.1 Overview of the NE Data ..............................................................................................................................9-2 9.2 Backing Up NE Data.....................................................................................................................................9-4

9.2.1 Backup Modes .....................................................................................................................................9-4 9.2.2 Backing Up NE Data Periodically .......................................................................................................9-4 9.2.3 Backing Up NE Data Manually ...........................................................................................................9-5

9.3 Browsing the NE Backup Progress ...............................................................................................................9-6 9.4 Checking NE Backup Files ...........................................................................................................................9-7 9.5 Restoring the NE Data...................................................................................................................................9-7

10 Troubleshooting.....................................................................................................................10-1 10.1 Client Login Failures.................................................................................................................................10-2

10.1.1 Prompt "Login failed. Confirm that your user name and password are case sensitive and correct."....................................................................................................................................................................10-2 10.1.2 Prompt "Invalid user account." ........................................................................................................10-2 10.1.3 Prompt "Invalid login duration."......................................................................................................10-2 10.1.4 Prompt Message "Invalid password." ..............................................................................................10-3 10.1.5 Prompt Message "The password has expired. Please change your password! " ..............................10-3 10.1.6 Prompt Message "Maintenance Mode."...........................................................................................10-3 10.1.7 Prompt Message "The User Has Reached the Maximum Login Attempts. The User Account Has Been Locked, and It Can Be Unlocked in 1 Minute.".................................................................................10-4 10.1.8 Prompt Message "The Server Doesn’t Exist or Service Is Not Running.".......................................10-4 10.1.9 Prompt Message "Exceed Maximum Sessions." ing........................................................................10-5 10.1.10 Prompt Message "Loading Module Failed, System Will Exit." .....................................................10-5 10.1.11 Prompt Message "Failed to Log in to the Server after the Auto Client Upgrade or Running Exception"...................................................................................................................................................10-5

10.2 Client Running Faults................................................................................................................................10-6 10.2.1 Abortion of the M2000 Client ..........................................................................................................10-6 10.2.2 Failure to Run the M2000 Client .....................................................................................................10-6 10.2.3 Abnormal Display of M2000 Client Interface..................................................................................10-7 10.2.4 The Bulb on the GUI Is On and Off Intermittently ..........................................................................10-7

10.3 Topology Management Faults ...................................................................................................................10-8 10.3.1 Failure to Refresh the Topology View..............................................................................................10-8 10.3.2 Failure to Discover NodeBs Automatically .....................................................................................10-9 10.3.3 Conflicted Names for the Created Topology Objects.......................................................................10-9

10.4 Alarm Management Faults ........................................................................................................................10-9 10.4.1 Time Delay of Alarm Message Real-Time Printing .........................................................................10-9 10.4.2 Failure to Receive Alarm Emails in Real-Time .............................................................................10-10 10.4.3 Failure to Receive Alarm SMSs in Real-Time ...............................................................................10-10 10.4.4 Unknown NE Names During the Alarm Query .............................................................................10-10

Page 8: 47396377 m2000-operation-guide

1 About This Guide M2000

Operator Guide

viii Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figures

Figure 2-1 M2000 client interface (Physical Topology window) ......................................................................2-3

Figure 2-2 Output Window tab in the System Setting dialog box ..................................................................2-4

Figure 2-3 Terminal tab in the System Setting dialog box ...............................................................................2-5

Figure 2-4 Customize Toolbar dialog box ........................................................................................................2-6

Figure 3-1 Monitoring the NE statuses through the system monitor browser ....................................................3-4

Figure 4-1 An example of CSV templates..........................................................................................................4-5

Figure 4-2 Create NE dialog box ......................................................................................................................4-7

Figure 4-3 Progress of creating physical NEs ....................................................................................................4-8

Figure 4-4 Creating physical NEs in batches ...................................................................................................4-11

Figure 4-5 Creating physical subnets ...............................................................................................................4-15

Figure 4-6 NE Property dialog box.................................................................................................................4-18

Figure 4-7 Modify Physical Subnet dialog box..............................................................................................4-20

Figure 5-1 Process by which a fault alarm changes to a history fault alarm ......................................................5-5

Figure 5-2 Procedure for processing M2000 alarms ..........................................................................................5-6

Figure 5-3 Querying current fault alarms ...........................................................................................................5-8

Figure 5-4 Browsing alarms .............................................................................................................................5-11

Figure 5-5 Alarm details...................................................................................................................................5-13

Figure 5-6 Selecting the columns to be displayed in the alarm list ..................................................................5-15

Figure 5-7 Alarm statistics table.......................................................................................................................5-16

Figure 5-8 Alarm statistics pie chart.................................................................................................................5-17

Figure 5-9 Setting conditions for auto acknowledgement ................................................................................5-19

Figure 5-10 Auto displacement ........................................................................................................................5-22

Figure 5-11 Manual displacement ....................................................................................................................5-23

Figure 5-12 Redefining the alarm severity (level)............................................................................................5-26

Figure 5-13 Setting correlation for intermittent fault alarms............................................................................5-28

Figure 5-14 Modifying the alarm knowledge...................................................................................................5-31

Page 9: 47396377 m2000-operation-guide

M2000 Operator Guide Figures

Issue 02 (2006-10-31) Huawei Technologies Proprietary ix

Figure 5-15 Setting the alarm sounds ...............................................................................................................5-34

Figure 5-16 Setting the alarm board .................................................................................................................5-35

Figure 5-17 Setting the alarm box filter ...........................................................................................................5-38

Figure 5-18 Setting the remote alarm notification by SMS..............................................................................5-40

Figure 6-1 Levels of measurement counters.......................................................................................................6-4

Figure 6-2 Process of performance measurement of the M2000 system............................................................6-6

Figure 6-3 Selecting the measurement unit and objects .....................................................................................6-9

Figure 6-4 Selecting measurement counters.....................................................................................................6-10

Figure 6-5 Selecting the query period and time................................................................................................6-11

Figure 6-6 Entering a name for the query condition template ..........................................................................6-14

Figure 6-7 Synchronizing performance measurement results manually...........................................................6-18

Figure 6-8 Subscribing measurement results....................................................................................................6-20

Figure 6-9 Subscribing results for real-time measurements .............................................................................6-21

Figure 6-10 Please select time segment dialog box ........................................................................................6-22

Figure 6-11 Setting extended counters .............................................................................................................6-26

Figure 6-12 Selecting measurement objects .....................................................................................................6-28

Figure 6-13 Adding an alarm threshold for collecting performance measurement results ...............................6-31

Figure 6-14 Creating user defined counters .....................................................................................................6-32

Figure 6-15 Setting monitor parameters...........................................................................................................6-35

Figure 6-16 Starting performance monitoring..................................................................................................6-36

Figure 6-17 Setting conditions for filtering monitoring results ........................................................................6-38

Figure 6-18 Setting a threshold ........................................................................................................................6-39

Figure 6-19 Setting parameters for the monitoring chart .................................................................................6-41

Figure 6-20 Setting parameters for the trend chart ...........................................................................................6-43

Figure 6-21 Setting attributes for the monitoring chart ....................................................................................6-44

Figure 6-22 Adding monitoring thresholds ......................................................................................................6-47

Figure 7-1 Querying NE configuration through the MIT browser .....................................................................7-3

Figure 7-2 NE Report dialog box......................................................................................................................7-4

Figure 7-3 Synchronization progress..................................................................................................................7-5

Figure 7-4 Operation Result dialog box ...........................................................................................................7-9

Figure 7-5 Selectting an NE and command groups for the created NE user account.......................................7-12

Figure 7-6 Selecting an NE user.......................................................................................................................7-13

Figure 7-7 Selecting command groups.............................................................................................................7-14

Page 10: 47396377 m2000-operation-guide

1 About This Guide M2000

Operator Guide

x Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 7-8 Software Browser dialog box .........................................................................................................7-16

Figure 7-9 Synchronizing NE logs automatically ............................................................................................7-17

Figure 7-10 Querying NE logs .........................................................................................................................7-18

Figure 7-11 enhanced NE maintenance ............................................................................................................7-21

Figure 7-12 Device panel .................................................................................................................................7-22

Figure 7-13 Monitor Panel ...............................................................................................................................7-23

Figure 7-14 Trace panel....................................................................................................................................7-25

Figure 7-15 MML Command window............................................................................................................7-26

Figure 7-16 Selecting the script mode..............................................................................................................7-28

Figure 7-17 Create Task dialog box................................................................................................................7-29

Figure 8-1 Checking the NE version ..................................................................................................................8-3

Figure 8-2 Setting the file server ........................................................................................................................8-5

Figure 8-3 Procedure for upgrading the NE software ........................................................................................8-6

Figure 8-4 Selecting the file location and type...................................................................................................8-9

Figure 8-5 Selecting download software parameters........................................................................................8-10

Figure 8-6 Step 1 of 2 for upgrading one NodeB .............................................................................................8-16

Figure 8-7 Step 2 of 2 for upgrading one NodeB .............................................................................................8-16

Figure 8-8 Browsing the license of the current NodeB ....................................................................................8-18

Figure 9-1 Creating a periodic NE backup task..................................................................................................9-5

Figure 10-1 The connection fails between the client and the server.................................................................10-7

Page 11: 47396377 m2000-operation-guide

M2000 Operator Guide Tables

Issue 02 (2006-10-31) Huawei Technologies Proprietary xi

Tables

Table 3-1 Icons indicating NE connection status................................................................................................3-2

Table 4-1 Descriptions of two link types ............................................................................................................4-4

Table 6-1 Exporting the monitoring data ..........................................................................................................6-44

Table 8-1 File servers available for the NEs.......................................................................................................8-4

Table 9-1 NE backup data...................................................................................................................................9-2

Page 12: 47396377 m2000-operation-guide

M2000 Operator Guide 1 About This Guide

Issue 02 (2006-10-31) Huawei Technologies Proprietary 1-1

1 About This Guide

About This Chapter

The following table lists the contents of this chapter.

Title Description

1.1 Purpose Introduces the purpose of this guide.

1.2 Intended Users Introduces the intended users of this guide.

1.3 Organization Introduces the organization of this guide.

1.4 Reference Introduces the reference of this guide.

Page 13: 47396377 m2000-operation-guide

1 About This Guide M2000

Operator Guide

1-2 Huawei Technologies Proprietary Issue 02 (2006-10-31)

1.1 Purpose This guide describes how to operate and maintain the network equipment. It includes the following content:

! Monitoring network performance ! Monitoring network alarms ! Managing network configuration information ! Upgrading the network element (NE) software ! Backing up the NE data

1.2 Intended Users The guide is intended for the following users:

! Network engineers ! Shift operators

1.3 Organization This guide consists of the following chapters:

! 1 "About This Guide" introduces the purpose, intended users, and organization of this guide.

! 2 "Introduction to M2000" describes the procedures for logging in to the M2000 client and setting the client.

! 3 "NE Connection" describes the types of NEs the M2000 system manages, relevant operation tasks, and the procedures for connecting types of network equipment.

! 4 "Topology Management" introduces topology management and describes the relevant operation tasks and procedures.

! 5 "Alarm Management" introduces alarm management and describes relevant operation tasks and procedures.

! 6 "Performance Management" introduces performance management and describes relevant operation tasks and procedures.

! 7 "Configuration Management" describes the procedures for configuring and querying NE service data.

! 8 "NE Software and License Management" describes the operation tasks and procedures related to NE software and license management.

! 9 "Backup Managemnet" describes the operation tasks and procedures related to server data backup and NE data backup.

! 10 "Troubleshooting" describes the handling suggestions for common faults that may occur during operations on the client.

Page 14: 47396377 m2000-operation-guide

M2000 Operator Guide 1 About This Guide

Issue 02 (2006-10-31) Huawei Technologies Proprietary 1-3

1.4 Reference When you read this guide, see M2000 Online Help for more information.

Page 15: 47396377 m2000-operation-guide

M2000 Operator Guide 2 Introduction to M2000

Issue 02 (2006-10-31) Huawei Technologies Proprietary 2-1

2 Introduction to M2000

About This Chapter

The following table lists the contents of this chapter.

Title Description

2.1 Introduction to the M2000 System

Introduces the M2000 system.

2.2 Logging in to the M2000 Client

Describes how to log in to the M2000 client.

2.3 Setting Properties of the M2000 Client

Describes how to set the properties of the M2000 client.

Page 16: 47396377 m2000-operation-guide

2 Introduction to M2000 M2000

Operator Guide

2-2 Huawei Technologies Proprietary Issue 02 (2006-10-31)

2.1 Introduction to the M2000 System iManager M2000 Mobile Element Management System (M2000 for short) is the network management system (NMS) for Huawei mobile communications products. It works in the widely used Client/Server mode. The M2000 system contains a set of servers and multiple clients connected to the servers.

! The M2000 server runs on the Unix platform. The server processes and stores NE data. ! The M2000 clients run on the Windows platform. The clients provide friendly graphical

interfaces for operations and maintenance on the NEs.

2.2 Logging in to the M2000 Client

Description Start the M2000 Client, and log in to the M2000 server.

After logging in to the M2000 client successfully, you can use the client to perform routine operation and maintenance for the network equipment.

Network Equipment Supporting This Task NEs are not involved.

Prerequisites Before logging in to the M2000 client, ensure that:

! The M2000 client software is installed. ! The corresponding M2000 server is working properly. ! The software versions of the M2000 client and the M2000 server match. ! The M2000 client communicates normally with the M2000 server. ! You have the required user name and password.

Procedure To log in to the M2000 client, perform the following steps:

Step 1 Choose Start > Programs > iManager M2000 Client > M2000 Client to start the M2000 client.

You can configure the path for the menu iManager M2000 Client > M2000 Client in Start > Programs when you install the client software. The default path is iManager M2000 Client.

Step 2 In the displayed User Login dialog box, enter the server IP address to log in to the M2000 client.

Page 17: 47396377 m2000-operation-guide

M2000 Operator Guide 2 Introduction to M2000

Issue 02 (2006-10-31) Huawei Technologies Proprietary 2-3

If User Login does not list the information about the specified server, click . The Server Information dialog box is displayed. In this dialog box, set the server information, such as the server IP and sever port.

Step 3 Enter the user name and password. Click Login.

After the connection is set up, the client obtains the required data from the server. After the data is loaded, the Physical Topology window is displayed, as shown in Figure 2-1. The Physical Topology window is the M2000 client interface.

Figure 2-1 M2000 client interface (Physical Topology window)

----End

2.3 Setting Properties of the M2000 Client 2.3.1 Setting Properties of the System

Description Set the following properties of the M2000 client.

! Mode for displaying messages ! Maximum output lines ! Auto displacement ! Auto locking period

Page 18: 47396377 m2000-operation-guide

2 Introduction to M2000 M2000

Operator Guide

2-4 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Network Equipment Supporting This Task NEs are not involved.

Prerequisites Before setting the properties of the system, ensure that you have logged in to the M2000 client.

Procedure To set the properties of the M2000 client, perform the following steps:

Step 1 Choose System > System Setting. The System Setting dialog box is displayed, as shown in Figure 2-2.

Figure 2-2 Output Window tab in the System Setting dialog box

Step 2 In the Output Window tab, set parameters such as Maximum Output Lines.

Step 3 Click the Terminal tab in the System Setting dialog box, as shown in Figure 2-3.

Page 19: 47396377 m2000-operation-guide

M2000 Operator Guide 2 Introduction to M2000

Issue 02 (2006-10-31) Huawei Technologies Proprietary 2-5

Figure 2-3 Terminal tab in the System Setting dialog box

Step 4 Set the period for Automatically locked or turn off the option.

Step 5 Click OK.

----End

2.3.2 Customizing Toolbar

Description Create the self defined toolbar in the M2000 client.

Network Equipment Supporting This Task NEs are not involved.

Prerequisites Before customizing the toolbar, ensure that you have logged in to the M2000 client.

Procedure To customize the toolbar, perform the following steps:

Page 20: 47396377 m2000-operation-guide

2 Introduction to M2000 M2000

Operator Guide

2-6 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Step 1 Choose Tools > Customize Toolbar. The Customize Toolbar dialog box is displayed, as shown in Figure 2-4.

Figure 2-4 Customize Toolbar dialog box

Step 2 Select the tool groups and button on the toolbar.

Step 3 Click OK.

----End

Page 21: 47396377 m2000-operation-guide

M2000 Operator Guide 3 NE Connection

Issue 02 (2006-10-31) Huawei Technologies Proprietary 3-1

3 NE Connection

About This Chapter

The following table lists the contents of this chapter.

Title Description

3.1 Connecting NEs to the M2000

Introduces how to connect the NEs to the M2000.

3.2 Monitoring Connection Status of NEs

Describes how to monitor the connection statuses of the NEs in the topology view or through the system monitor browser.

Page 22: 47396377 m2000-operation-guide

3 NE Connection M2000

Operator Guide

3-2 Huawei Technologies Proprietary Issue 02 (2006-10-31)

3.1 Connecting NEs to the M2000 After the NEs are connected to the M2000, you can operate or maintain the NEs through the M2000 system.

Debug the NEs and ensure that they work well before you connect them to the M2000 system.

For details, see the M2000 Commissioning Guide.

3.2 Monitoring Connection Status of NEs 3.2.1 Introduction to Connection Status of NEs

In the topology view, the connection statuses of the NEs are shown by NE icon and NE status icon. The NE status icon is displayed at the top left of the NE icon. Multiple NE icons displayed at the same time indicate that the NE is in several connection statuses.

When the NE and the M2000 are connected, the NE icon and NE status icon is displayed in the topology view. You can operate and maintain the NE through the M2000.

When the NE is processing synchronization or disconnected with the M2000, the NE status icons are displayed at the top left corner of the NE icon, as shown in Table 3-1.

Table 3-1 Icons indicating NE connection status

Icon Meaning Description

Synchronization processing

The M2000 extracts the NE configuration from the NE. The data is synchronized when the NE is connected or reconnected to the M2000.

Connection down

The M2000 server is disconnected with the NE. The O&M (operation and maintenance) path between the NE and the M2000 does not work smoothly, or errors occur to some TCP or UDP ports.

NE not match The NE is not matched. The O&M path between the NE and the M2000 works well. You cannot, however, operate or maintain the NE through the M2000 because the NE is not installed with the right version of the mediation package.

Forbid Connect The NE is prohibited from being connected to the M2000 server.

Unknown type The current system does not support the NE type.

FourStates The NE state contains four or more states.

Page 23: 47396377 m2000-operation-guide

M2000 Operator Guide 3 NE Connection

Issue 02 (2006-10-31) Huawei Technologies Proprietary 3-3

3.2.2 Monitoring NE Status in the Topology View

Description Monitor the status of the NEs in the topology view.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before monitoring the status of an NE, ensure that you have logged in to the M2000 client.

Procedure To monitor the status of an NE in the topology view, perform the following steps:

Step 1 Click the Tree tab on the left of the topology view.

Step 2 Select the subnet with the NE.

Step 3 Select the NE.

The NE status is shown in the topology view on the right of the topology view. Here are two examples,

! shows that the NE HLR36 is in the Connected status.

! shows that the NE MGW is in the Connection down status.

For the NEs in the Connection down status, contact the department concerned immediately.

----End

3.2.3 Monitoring NE Status through the System Monitor Browser

Description View the connection status of NEs through the system monitor browser.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before monitoring NE status through the system monitor browser, ensure that you have logged in to the M2000 client.

Page 24: 47396377 m2000-operation-guide

3 NE Connection M2000

Operator Guide

3-4 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Procedure To monitor NE status through the system monitor browser, perform the following steps:

Step 1 Choose Tools > System Monitor > Monitor Browser.

The System Monitor Browser dialog box is displayed.

Step 2 Click the NE Monitor tab.

The status of each NE is displayed, as shown in Figure 3-1.

Figure 3-1 Monitoring the NE statuses through the system monitor browser

Page 25: 47396377 m2000-operation-guide

M2000 Operator Guide 4 Topology Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 4-1

4 Topology Management

About This Chapter

The following table lists the contents of this chapter.

Title Description

4.1 Terminologies Related to Topology Management

Introduces the glossary related to topology management.

4.2 Creating NEs Describes how to create the NEs in the topology view and in batches.

4.3 Deleting NEs Describes how to delete the NEs and the group NEs in the topology view.

4.4 Creating Subnets Describes how to create the subnets in the topology view.

4.5 Deleting Subnets Describes how to delete the subnets in the topology view.

4.6 Creating Links Describes how to create the links in the topology view.

4.7 Moving NEs Describes how to move the NEs in the topology view.

4.8 Filtering NEs in the Topology View

Describes how to filter the NEs in the topology view.

4.9 Customizing Topology Tips

Describes how to customize the topology tips.

4.10 Switching Background Maps

Describes how to switch the background maps of the topology views.

Page 26: 47396377 m2000-operation-guide

4 Topology Management M2000

Operator Guide

4-2 Huawei Technologies Proprietary Issue 02 (2006-10-31)

4.1 Terminologies Related to Topology Management 4.1.1 Topology View

Meaning The topology view is the mapping of the communication network (managed through the M2000 system) on the M2000. The topology view shows the equipment and the connection between the equipment in the form of view and tree. It also provides entry points for the operations related to the configuration, alarm, and performance management through the client.

The M2000 topology view consists of two parts: tree and view.

! The navigation tree on the left shows all the involved topology objects, such as NEs, subnets, and the hierarchical architecture between these objects.

! The topology view on the right shows all the topology objects in the current network and the location-related relationship between these objects.

The system synchronizes the navigation tree and the topology view automatically.

Examples The displayed window after you log in the M2000 client is a topology view.

4.1.2 Network Elements

Meaning Topology management uses NEs to identify the communication equipment in the network.

! Physical NE Physical NEs are the communication devices that can be managed by the M2000.

! Virtual NE The third-party communication equipment in the entire communication network. The M2000 cannot manage the equipment. Virtual NEs help complete the structure of the communication network.

In the topology view, the physical NE and virtual NE are distinguished by different icon

colors. For example, the physical NE HLR is displayed as in the topology view, while

the virtual NE HLR is displayed as .

The equipment type corresponds to the NE type. The NE types are identified by different icons. You can view the icons by clicking the Legend tab in the left of the window.

Examples Some examples of NEs are as follows:

Page 27: 47396377 m2000-operation-guide

M2000 Operator Guide 4 Topology Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 4-3

! Huawei BTS3812A sets up a physical connection with the M2000; thus it is a physical NE.

! The third-party equipment MOTOROLA HLR is a virtual NE. ! The M2000 itself is a special NE. The M2000 is displayed as OMC in the topology view.

4.1.3 Subnets

Meaning To manage NEs more efficiently, the huge M2000 network can be divided into several smaller networks based on certain principles, such as by region. These smaller networks are called subnets in the topology.

Examples An example of subnets is as follows:

If the M2000 can manage all the NEs in the provinces A, B and C, these NEs can be divided into three subnets by region (herein province).

The three subnets can also be divided into smaller subnets by city or county. In other words, a subnet can be nested in another subnet.

4.1.4 Group NEs

Meaning Some NEs in the communication network form a certain hierarchical architecture. The Group NE is an NE that works as both an NE and a subnet.

Examples Some examples of group NEs are as follows:

! An RNC is a group NE. It manages NodeB NEs. ! An MSC Server is a group NE. It manages MGW NEs.

4.1.5 Links

Meaning The topology view uses links to identify the physical or logical connections between the communication equipment. There are two types of links, physical and virtual, as shown in Table 4-1.

Page 28: 47396377 m2000-operation-guide

4 Topology Management M2000

Operator Guide

4-4 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Table 4-1 Descriptions of two link types

Link type

Description

It refers to the signaling connections between two physical NEs. M2000 supports six types of physical links: MTP3, MTP3B, DATALINK, M3UA, H248, and BICCSCTP.

MTP3

MTP3B

MTP3 and MTP3B can only be created manually. ! The NE at one side of the link must be a physical MGW. ! The NE at the other side of the link can be a physical MSC

Server, or a virtual RNC or MSC Server.

DATALINK

M3UA

H248

Physical link

BICCSCTP

These three types are created by the system automatically. ! DATALINK links can be created between a physical CG and

a physical GGSN80 or SGSN. ! H248 and M3UA links can only be created between a

physical MGW and MSC Server. ! BICCSCTP links can only be created between a physical

MSC Server.

Virtual link

! Virtual link refers to the logical communication connections between two NEs.

! Virtual links can only be created manually. You can modify or delete virtual links.

Examples Some examples of the links are as follows:

! The links between physical MGW and virtual MSC Server are physical links created by the manually.

! The links between virtual MSC Server and virtual HLR are virtual links created manually.

4.1.6 Topology Objects

Meaning NEs, subnets, and group NEs are topology objects.

Examples Some examples of topology objects are as follows:

! Huawei communication equipment BTS3812 that communicates with the M2000 is a topological object.

! The manually created virtual link is a topological object. ! The manually created subnet C is a topological object.

Page 29: 47396377 m2000-operation-guide

M2000 Operator Guide 4 Topology Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 4-5

4.1.7 Templates for Creating Physical NEs in Batches

Meaning To create NEs in batches on the M2000 client, you must create a script file manually and perform the creation in bathes through executing the script.

Templates for creating physical NEs in batches are the standard templates provided by the M2000 client. You only need to export the template, and then enter the information of the NEs to be created. Two formats of templates are available: INI and CSV.

Templates for creating physical NEs in batches are the standard templates provided by the M2000 client. Two formats of templates are available: INI and CSV.

Templates in the CSV Format The templates in the CSV format apply only to the NEs in WCDMA networks.

Use the Microsoft Excel to edit the templates in the CSV format. All the NEs apply the same parameter group, as shown in Figure 4-1.

Figure 4-1 An example of CSV templates

Templates in the INI Format The templates in the INI format apply to create all types of NEs in batches except virtual NEs.

Use the notepad to edit the templates in the INI format. Different from the CSV templates, the INI templates apply different parameter groups. To create multiple NEs of the same class, the corresponding parameter groups should be provided accordingly.

The following examples show the parameter groups for some typical NEs.

Example 1: RNC

[RNC]

Name =

Vendor =

Physical Location =

District =

IP address =

Description =

Pos X =

Pos Y =

Position =

Coordination =

Page 30: 47396377 m2000-operation-guide

4 Topology Management M2000

Operator Guide

4-6 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Example 2: BSC

[BSC]

Name =

Vendor =

Physical Location =

District =

IP address =

Description =

Username =

Password =

Pos X =

Pos Y =

Position =

Coordination =

For the parameters of the INI templates, see M2000 Online Help.

4.2 Creating NEs 4.2.1 Creating Physical NEs

Description Create physical NEs in the topology view.

After you create an NE successfully, the M2000 synchronizes the NE to obtain the NE configuration data.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before creating a physical NE, ensure that:

! You have logged in to the M2000 client. ! The mediation software for the NE to be created is installed. ! You have obtained the NE information, such as the NE name, IP address, NE version,

and district information.

Procedure To create a physical NE in the topology view, perform the following steps:

Step 1 Right-click in the topology view, and select Create NE on the displayed menu.

The Create NE dialog box is displayed, as shown in Figure 4-2.

Page 31: 47396377 m2000-operation-guide

M2000 Operator Guide 4 Topology Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 4-7

Figure 4-2 Create NE dialog box

Step 2 Select the physical NE category in the Select Category drop-down list.

Step 3 Select the NE type in the Select NE Type drop-down list.

Step 4 Click Next.

Step 5 Select the district.

Enter the information such as the NE name and IP address.

Step 6 Click Finish.

The prompt dialog box Create NE displays the progress of the NE creation.

For example, the progress of creating the BSC NE is as shown in Figure 4-3.

Page 32: 47396377 m2000-operation-guide

4 Topology Management M2000

Operator Guide

4-8 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 4-3 Progress of creating physical NEs

The icon for this NE is displayed in the topology view while the system displays the synchronization progress . The progress bar closes automatically after 100% is displayed. You can operate and maintain the NE through the M2000 client.

----End

4.2.2 Creating Virtual NEs

Description Create virtual NEs in the physical topology.

After you create a virtual NE successfully, the icon for this NE is displayed in the topology view.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before creating a virtual NE, ensure that:

! You have logged in to the M2000 client. ! You have obtained the information about the NE, such as the NE name, IP address, and

district information.

Procedure To create a virtual NE in the topology view, perform the following steps:

Step 1 Right-click in the topology view, and select Create NE on the displayed menu.

The Create NE dialog box is displayed, as shown in Figure 4-2.

Page 33: 47396377 m2000-operation-guide

M2000 Operator Guide 4 Topology Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 4-9

Step 2 Select Virtual NEs in the Select Category drop-down list.

Step 3 Select an NE type in the Select NE Type drop-down list.

Step 4 Click Next.

Step 5 Select the district of the NE. Enter the information such as the NE name and IP address.

Step 6 Click Finish.

The prompt dialog box Create NE displays the progress of the NE creation. After the NE is successfully created, the icon is displayed in the topology view.

----End

4.2.3 Creating NE Batch Script Files in CSV Format

Description Create an NE batch file in the CSV format. The NE batch file is used for creating NEs in batches.

Network Equipment Supporting This Task Physical NEs in WCDMA networks.

Prerequisites Before creating an NE batch file in the CSV format, ensure that:

! You have obtained the information about the NE Type, IP address, NE version and district.

! The version Excel97 or higher is installed and runs normally.

Procedure To create an NE batch file in the CSV format, perform the following steps:

Step 1 Choose Configuration > Exports NE Attributes Template > CSV File Format to view Export NE Info template (CSV file format) dialog box.

Step 2 Click . Save the template.

Step 3 Open the template file, and enter the information of each NE, such as the NE type, NE name, NE version, and district.

Obtaining the NE type from the drop-down list in the Create NE dialog box is recommended. For details, see part 4.2.1 "Creating Physical NEs."

Step 4 Save the file.

----End

Page 34: 47396377 m2000-operation-guide

4 Topology Management M2000

Operator Guide

4-10 Huawei Technologies Proprietary Issue 02 (2006-10-31)

4.2.4 Creating NE Batch Script Files in INI Format

Description Create an NE batch file in the INI format. The NE batch file is used for creating NEs in batches.

Network Equipment Supporting This Task All NEs equipment except the virtual NEs.

Prerequisites You have obtained the NE information such as the NE Type, IP address, NE version and district.

Procedure To create an NE batch file in the INI format, perform the following steps:

Step 1 Choose Configuration > Exports NE Attributes Template > INI File Format to view Export NE Info template (INI file format) dialog box.

Step 2 Select the NE type. Click , and save the template.

Step 3 Open the template file, and enter the information of each NE, such the NE type, NE name, NE version and district.

Obtaining the NE type from the drop-down list in the Create NE dialog box is recommended. For details, see part 4.2.1 "Creating Physical NEs."

Step 4 Save the file.

----End

4.2.5 Creating Physical NEs in Batches

Description By creating physical NEs in batches, you can add multiple physical NEs in the same subnet into the topology view in batches at a time.

The M2000 obtains the information about these NEs created from the batch files, and then synchronizes these NEs to obtain the configuration data.

Network Equipment Supporting This Task ! This task applies to creating physical NEs in WCDMA networks when the script file is in

the CSV format. ! This task applies to creating all NEs except virtual NEs when the script file is in the INI

format.

Page 35: 47396377 m2000-operation-guide

M2000 Operator Guide 4 Topology Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 4-11

Prerequisites Before creating physical NEs in batches, ensure that:

! You have logged in to the M2000 client. ! The mediation software of the NE to be created is installed. ! The NE batch script files are created. For details, see part 4.2.3 "Creating NE Batch

Script Files in CSV Format" and part 4.2.4 "Creating NE Batch Script Files in INI Format"

Procedure To create multiple physical NEs in batches, perform the following steps:

Step 1 Right-click in the topology view, and select Create Physical NEs in batch on the displayed menu.

The Create Physical NEs in batch dialog box is displayed, as shown in Figure 4-4.

Figure 4-4 Creating physical NEs in batches

Step 2 Click . Select a file for creating NEs in batches.

Step 3 Click Verify. Check the script file configuration.

Step 4 Click OK.

The NE is created in the topology view.

Click Cancel to cancel the creating operation.

Page 36: 47396377 m2000-operation-guide

4 Topology Management M2000

Operator Guide

4-12 Huawei Technologies Proprietary Issue 02 (2006-10-31)

----End

4.3 Deleting NEs 4.3.1 Deleting Physical NEs

Description Delete physical NEs from the physical topology.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before deleting a physical NE, ensure that:

! You have logged in to the M2000 client. ! The physical NE exists in the M2000, and it is not a group NE.

Procedure To delete a physical NE from the topology view, perform the following steps:

Step 1 Select a physical NE in the topology view.

Step 2 Right-click the NE, and select Delete on the displayed menu.

Step 3 Click Yes in the displayed Confirm dialog box.

The deletion progress is displayed in percentage. When 100% is displayed, the physical links of the physical NE are deleted automatically.

----End

4.3.2 Deleting Virtual NEs

Description Delete virtual NEs from the physical topology.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before deleting a virtual NE, ensure that:

! You have logged in to the M2000 client.

Page 37: 47396377 m2000-operation-guide

M2000 Operator Guide 4 Topology Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 4-13

! The virtual NE exists in the M2000.

Procedure To delete a virtual NE from the topology view, perform the following steps:

Step 1 Select the virtual NE in the topology view.

Step 2 Right-click the NE, and select Delete on the displayed menu.

Step 3 Click Yes in the displayed Confirm dialog box to delete the virtual NE.

If the virtual NE contains sub-NEs, the sub-NEs are displayed in the upper physical topology after you delete the virtual NE.

----End

4.3.3 Deleting Group NEs

Description Delete group NEs from the physical topology.

Network Equipment Supporting This Task BSC, MGW, RNC and MSC Server.

Prerequisites Before deleting a group NE from the physical topology, ensure that:

! You have logged in to the M2000 client. ! The group NE to be deleted exists in the M2000.

Procedure To delete the group NE, perform the following steps:

Step 1 Select the group NE to be deleted in the topological view.

Step 2 Right-click the group NE, and select Delete on the displayed menu.

Step 3 Click Yes in the Confirm prompt dialog box to delete the group NE from the current view.

If the group NE contains other NEs, it exists as a virtual NE. In this case, the icon becomes a virtual icon.

----End

Page 38: 47396377 m2000-operation-guide

4 Topology Management M2000

Operator Guide

4-14 Huawei Technologies Proprietary Issue 02 (2006-10-31)

4.4 Creating Subnets

Description Create subnets in the physical topology.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before creating a subnet in the physical topology, ensure that:

! You have logged in to the M2000 client. ! The topological view and the network architecture are well planned. ! Procedure

To create a subnet, perform the following steps:

Step 1 Right-click in the topology view, and select Create Physical Subnet on the displayed menu.

The dialog box Create Physical Subnet is displayed, as shown in Figure 4-5.

Step 2 Click the Basic Attribute tab. Set the subnet attributes.

Step 3 Click the Background Selection tab. Set the background.

Step 4 Click the Objects Selection tab. Select the NEs and subnets to be displayed under this subnet.

Step 5 Click OK.

After the creation, you can view the icon of this subnet in the topology view. Double-click the icon to view the NEs and subnets under this subnet.

Page 39: 47396377 m2000-operation-guide

M2000 Operator Guide 4 Topology Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 4-15

Figure 4-5 Creating physical subnets

----End

4.5 Deleting Subnets

Description Delete subnets from the physical topology.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before deleting a subnet, ensure that:

! You have logged in to the M2000 client. ! The subnet exists in the M2000.

Procedure To delete a subnet from the topology view, perform the following steps:

Step 1 Select the subnet in the topology view.

Page 40: 47396377 m2000-operation-guide

4 Topology Management M2000

Operator Guide

4-16 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Step 2 Right-click the subnet, and select Delete on the displayed menu.

The Confirm dialog box is displayed.

Step 3 Click Yes in the Confirm prompt dialog box.

NEs and subnets under this subnet, if any, are displayed in the upper physical topology after you delete this subnet.

----End

4.6 Creating Links 4.6.1 Creating Physical Links

Description Create physical links in the topology view manually.

Network Equipment Supporting This Task MGW and MSC Server.

Prerequisites Before creating a physical link in the topology view, ensure that:

! You have logged in to the M2000 client. ! The topology view and the network architecture are well planned.

Procedure To create a physical link, perform the following steps:

Step 1 Right-click in the topology view, and select Create Link on the displayed menu.

The Create Link dialog box is displayed.

Step 2 Select the link type in the Create Link dialog box.

Step 3 Click . Select the NE for link side A and side Z.

In the End A MO and End Z MO areas, select the configuration for the two ends of the link.

Click to add the configuration to the list on the right.

! To set up multiple links, repeat the above steps. ! To reselect the NEs, click Reset.

Step 4 Click Create or Close.

Page 41: 47396377 m2000-operation-guide

M2000 Operator Guide 4 Topology Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 4-17

The prompt dialog box Create Link displays the progress of the link creation. After the creation, a link is displayed between the two NEs.

----End

4.6.2 Creating Virtual Links

Description Create virtual links in the topology view.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before creating a virtual link in the topology view, ensure that:

! You have logged in to the M2000 client. ! The topology view and the network architecture are well planned.

Procedure To create a virtual link, perform the following steps:

Step 1 Right-click in the topology view, and select Create Virtual Link on the displayed menu.

The Create Virtual Link dialog box is displayed.

Step 2 Enter the name of the virtual link.

Step 3 Select the NEs in the end A and end Z of the link.

Step 4 Click OK.

After the creation, a link is displayed between the two NEs.

----End

4.7 Moving NEs 4.7.1 Moving NEs to a Group NE

Description Move one or more NEs to a group NE in the topology view.

Network Equipment Supporting This Task Move the NodeB to the RNC and the MGW to the MSC Server.

Page 42: 47396377 m2000-operation-guide

4 Topology Management M2000

Operator Guide

4-18 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Prerequisites Before moving an NE to a group NE, ensure that:

! You have logged in to the M2000 client. ! The NE exists in the same subnet as the group NE.

Procedure To move an NE to a group NE, perform the following steps:

Step 1 Select the target group NE in the topology view.

Step 2 Right-click the NE, and select Property on the displayed menu.

The NE Property dialog box is displayed, as shown in Figure 4-6.

Figure 4-6 NE Property dialog box

Step 3 Click the Object Selection tab.

Step 4 Select the NE to be moved to the group NE in the Available Objects list, and click .

The NE is added to the Selected Objects list.

Step 5 Click OK.

Double-click the group NE icon to view the group NE and the NEs under it.

Page 43: 47396377 m2000-operation-guide

M2000 Operator Guide 4 Topology Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 4-19

----End

4.7.2 Moving NEs to another Subnet

Description Move one or more NEs to another subnet in the physical topology.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before moving an NE to another subnet, ensure that:

! You have logged in to the M2000 client. ! The NE exists in the same network layer as the target subnet.

Procedure To move an NE to another subnet, perform the following steps:

Step 1 Select the target subnet in the topology view.

Step 2 Right-click the NE, and select Modify on the displayed menu.

The Modify Physical Subnet dialog box is displayed, as shown in Figure 4-7.

Page 44: 47396377 m2000-operation-guide

4 Topology Management M2000

Operator Guide

4-20 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 4-7 Modify Physical Subnet dialog box

Step 3 Click the Objects Selection tab.

Step 4 Select the NE to be moved to the subnet in the Available Objects list, and click .

The NE is added to the Selected Objects list.

Step 5 Click OK.

Double-click the group NE icon to view all the NEs under this subnet.

----End

4.7.3 Moving NEs on the Same Subnet

Description Move an NE to other locations in the same subnet in the topology view.

This operation changes only the location of the NE in the topology view. The actual geographical location and physical connections of the NE is not concerned.

Network Equipment Supporting This Task All manageable network equipment.

Page 45: 47396377 m2000-operation-guide

M2000 Operator Guide 4 Topology Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 4-21

Prerequisites Before moving an NE in the same subnet, ensure that:

! You have logged in to the M2000 client. ! The NE exists in the M2000.

Procedure To move an NE in the same subnet, perform the following steps:

Step 1 Select the NE in the topology view.

Step 2 Drag it to the required location.

Step 3 Click in the toolbar in the middle part to save the new location of the NE.

----End

4.8 Filtering NEs in the Topology View

Description Set the filtering conditions as required, so that it shows only certain objects, such as the background, NE, subnet, and link name.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before filtering NEs, ensure that you have logged in to the M2000 client.

Procedure To filter NEs in the topology view, perform the following steps:

Step 1 Click the Filter tab in the left pane of the topology view.

Step 2 Select the objects to be displayed in the navigation tree. The objects that are not selected are not displayed in the topology view.

----End

4.9 Customizing Topology Tips

Description Topology tips are the prompt information displayed after the mouse pointer rests on an object for several seconds.

Page 46: 47396377 m2000-operation-guide

4 Topology Management M2000

Operator Guide

4-22 Huawei Technologies Proprietary Issue 02 (2006-10-31)

You can customize the counter items as prompt information as required. The counter items are classified into three types by NE, Link and District.

Network Equipment Supporting This Task No NEs are involved.

Prerequisites Before customizing topology tips, ensure that you have logged in to the M2000 client.

Procedure To customize topology tips, perform the following steps:

Step 1 Choose Tools > Customize Topology Tips.

The Customize Topology Tips dialog box is displayed.

The system displays the counter item (activated or to be set) of the first NE in the navigation tree by default.

Step 2 Select a counter in the navigation tree.

Step 3 Set the counter item in the right of the dialog box.

Step 4 Click OK or Apply.

----End

4.10 Switching Background Maps

Description Two views, topology view and map view, are available in the M2000.

! You can only switch the background maps of the topology views. ! The background of the topology view is Empty map by default. In other words, the topology view

has no background maps.

The file format that can serve as the background map of the topology view in the M2000 includes: GIF, IVL, JPEG, JPG, MIF, and SHP.

Network Equipment Supporting This Task No NEs are involved.

Prerequisites Before setting the background map of the topology view, ensure that:

! You have logged in to the M2000 client. ! The electronic maps exist in the M2000 client.

Page 47: 47396377 m2000-operation-guide

M2000 Operator Guide 4 Topology Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 4-23

Procedure To switch electronic maps in the M2000 client, perform the following steps:

Step 1 Right-click in the topology view, and select Set BackGround on the displayed menu.

The Set BackGround dialog box is displayed.

Step 2 Click Select, and select the electronic map file.

Step 3 Click OK.

After that, the electronic map selected becomes the background of the topology view.

----End

Page 48: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-1

5 Alarm Management

About This Chapter

The following table lists the contents of this chapter.

Title Description

5.1 Introduction to Alarms Introduces the alarm categories, alarm severity levels and the alarm types.

5.2 Alarm Statuses Introduces the alarm statuses.

5.3 Alarm Processing Procedures

Introduces the alarm processing procedures.

5.4 Querying and Browsing Alarms

Describes how to query and browse the alarms.

5.5 Collecting Alarm Statistics Describes how to collecting the alarm statistics.

5.6 Acknowledging and Unacknowledging Alarms

Describes how to acknowledge and un acknowledge the alarms.

5.7 Creating User Defined Alarms

Describes how to create a user defined alarm.

5.8 Displacing Alarms to a File

Describes how to displace the alarms to a file.

5.9 Synchronizing Alarms Describes how to synchronize the alarms manually and automatically.

5.10 Redefining the Alarm Severity Level

Describes how to redefine the alarm severity levels.

5.11 Setting Alarm Correlation Rules

Describes how to set the alarm correlation rules.

5.12 Managing the Alarm Knowledge Library

Describes how to manage the alarm knowledge library.

Page 49: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-2 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Title Description

5.13 Operating the Alarm Board

Describes how to operate the alarm board.

5.14 Operating the Alarm Box Describes how to operate the alarm box.

5.15 Setting the Alarm Notification by SMS

Describes how to set the alarm notification by SMS.

5.16 Setting the Alarm Notification by PhoneNo. or PagerNo.

Describes how to set the alarm notification by phoneNo. or pagerNo..

5.17 Setting the Alarm Notification by Email

Describes how to set the alarm notification by Email.

Page 50: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-3

5.1 Introduction to Alarms 5.1.1 Alarm Categories

Alarms can be categorized based on two principles:

! By alarm content: event alarms and fault alarms ! By alarm handling and clearance: history fault alarms and shielded alarms

These four categories of alarms are described as follows:

! Fault alarms, such as a board fault alarm, are generated when faults occur to hardware devices or exceptions occur to key functions. Fault alarms are more severe than event alarms. Fault alarms can be cleared.

! Event alarms, such as a congestion alarm, are occasionally generated during the equipment operation. The event alarms indicate only the equipment status at a certain point of time. The system generates some event alarms periodically. Event alarms do not need manual handling.

! History fault alarms refer to the cleared and acknowledged fault alarms. ! Shielded alarms are generated during a short period of time. The alarms matching the

correlation rules set on the M2000 client are shielded alarms, and they are stored in the M2000 shielding library. Shielded alarms can only be fault or event alarms.

5.1.2 Alarm Severity Levels Alarm severity level indicates how severe a generated alarm is. Sorted in the descending order, alarms have four severity levels: critical, major, minor, and warning .

! Critical alarms, such as the power circuit fault alarm or the output clock fault alarm, affect the whole system operation. Critical alarms require immediate handling.

! Major alarms, such as alarms about disconnected fibers or physical line faults, occur only to boards or lines. If not handled timely, these alarms may affect the services.

! Minor alarms, such as the alarm for bit errors in some physical lines, refer to common status alarms that indicate the working status of boards or lines.

! Warning alarms indicate status changes or events which do not affect the system performance or subscriber services, but may interest the operator. Some warning alarms prompt when the equipment returns to normality.

5.1.3 Alarm Types Based on the alarm source, the following types of alarms are available:

! Power alarms: related to the power supply system ! Environment alarms: related to the equipment environment, such as the temperature,

humidity, and connection control ! Signaling alarms: related to communication signaling ! Trunk alarms: related to trunk circuits ! Hardware alarms: related to boards such as the clock and CPU ! Software alarms: related to the software

Page 51: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-4 Huawei Technologies Proprietary Issue 02 (2006-10-31)

! Running alarms: related to and generated during the system operation ! Communication alarms: related to the communication system ! QoS alarms: related to the service quality ! Processing error alarms: related to exceptions

5.2 Alarm Statuses 5.2.1 Acknowledged Alarms

The alarm acknowledgement function helps to identify alarms. After you acknowledge an alarm manually, the M2000 displays the alarm as acknowledged. In this way, you can easily distinguish between the alarms processed manually and those to be processed.

This status, however, only indicates that the alarm is currently acknowledged. It does not indicate that the alarm is cleared.

5.2.2 Cleared Alarms Alarm clearance applies only to fault alarms. When a fault alarm is cleared, the NE returns to normality and reports the alarm clearance information to the M2000. For those alarms that cannot be cleared automatically, the M2000 system supports manual clearance.

5.2.3 Relationship Between Alarm Categories and Alarm Statuses

Fault Alarms Changing to History Fault Alarms Fault alarms can be in the following four statuses:

! Uncleared and unacknowledged ! Uncleared and acknowledged ! Cleared and unacknowledged ! Cleared and acknowledged

For an acknowledged and cleared alarm, the M2000 moves the alarm from the current fault alarm library to the history fault alarm library. Accordingly, the alarm changes to a history fault alarm.

For an unacknowledged or uncleared alarm, the alarm remains in the current fault alarm library as a current fault alarm.

Figure 5-1 shows how a current fault alarm changes to a history fault alarm.

Page 52: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-5

Figure 5-1 Process by which a fault alarm changes to a history fault alarm

Event Alarms Event alarms can be in two statuses: acknowledged and unacknowledged. They do not change to other alarms.

5.3 Alarm Processing Procedures 5.3.1 Overview

Figure 5-2 shows how the M2000 system processes alarms.

Page 53: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-6 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 5-2 Procedure for processing M2000 alarms

After receiving alarms from an NE or the M2000 itself, the M2000 shields the alarms, redefines the alarm severity levels, or correlates the alarms before saving the alarms in the alarm library.

You can query the alarm information and acknowledge the alarms on the M2000 client.

5.3.2 Reporting Alarms When an alarm is generated, the NE reports the alarm to the M2000 through the MML command line interface, the binary interface, or the SNMP Trap (the IP networking equipment), between the NE and the M2000.

5.3.3 Saving Alarms After receiving an alarm, the M2000 processes the alarm, and then either saves the alarm in the relevant alarm library or discards the alarm as follows:

Step 1 The M2000 checks if the alarm belongs to the shielded alarms defined on the M2000. If the alarm belongs to the shielded alarms, the M2000 discards the alarm.

Step 2 The M2000 checks if the alarm is defined with another severity (level) on the M2000. If the alarm is defined with another severity (level), the M2000 redefines the severities (levels) of the alarm.

Page 54: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-7

Step 3 The M2000 checks if the alarm matches the correlation rules set on the M2000. If the alarm matches the correlation rules, the M2000 drops it into the shielded alarm library or discard it.

Step 4 The M2000 saves alarms other than shielded or discarded alarms to the fault or event alarm library based on the alarm content.

----End

5.3.4 Displaying Alarms After the M2000 saves alarms to the libraries, you can query or browse the information about the alarms on the M2000 client. These alarms include:

! Current fault alarms ! Event alarms ! History fault alarms ! Shielded alarms

5.3.5 Changing Alarm Status The alarm status changes in the following two cases:

! When you manually acknowledge an alarm on the M2000 client interface. For details, see part 5.2.1 "Acknowledged Alarms." After the alarm is acknowledged, the status of the alarm changes to acknowledged.

! When you operate a faulty NE and clear the fault. In this case, the status of the alarm changes to cleared. The cleared status applies only to fault alarms.

The change of the NE status may lead to a change in the alarm category. For details, see part 5.2.3 "Relationship Between Alarm Categories and Alarm Statuses."

5.4 Querying and Browsing Alarms 5.4.1 Querying Current Fault Alarms

Description Query the fault alarms stored in the M2000 alarm library.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before querying and browsing current fault alarms, ensure that you have logged in to the M2000 client.

Page 55: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-8 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Procedure To query current fault alarms, perform the following steps:

Step 1 Choose Fault > Query > Current Fault Alarm. The Alarm Browse, Query and Statistics dialog box is displayed, as shown in Figure 5-3.

Figure 5-3 Querying current fault alarms

Step 2 Click Current Fault Alarm Query n tab. Two methods are available for querying the current alarms. The number n is represented by 1, 2, 3, and so on, indicating that you can perform multiple queries.

! Method 1: Set the query conditions in the upper half of the Current Fault Alarm Query 1 window, and then click Query. For example, select an NE to query the fault alarms related to the NE. Select an alarm severity (level) to query the fault alarms of this severity (level). Set a start time to query the fault alarms generated after this time point. By default, the system displays all the fault alarms stored in the current M2000 alarm library.

! Method 2: Select Template in the navigation tree on the left, and then double-click a template. This template contains query conditions.

----End

5.4.2 Querying Event Alarms

Description Query event alarms stored in the M2000 alarm library.

Page 56: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-9

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before querying event alarms, ensure that you have logged in to the M2000 client.

Procedure To query event alarms, perform the following steps:

Step 1 Choose Fault > Query > Event Alarm.

The Alarm Browse, Query and Statistics dialog box is displayed.

Step 2 Click Event Fault Alarm Query tab. Two methods are available for querying the event alarms. For details, see part 5.4.1 "Querying Current Fault Alarms."

----End

5.4.3 Querying History Fault Alarms

Description Query history fault alarms stored in the M2000 alarm library.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before querying history fault alarms, ensure that you have logged in to the M2000 client.

Procedure To query history fault alarms, perform the following steps:

Step 1 Choose Fault > Query > History Fault Alarm.

The Alarm Browse, Query and Statistics dialog box is displayed.

Step 2 Click the History Fault Alarm Query tab. Two methods are available for querying the history fault alarms. For details, see part 5.4.1 "Querying Current Fault Alarms."

5.4.4 Querying Shielded Alarms

Description Query shielded alarms stored in the M2000 alarm library.

Page 57: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-10 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before querying shielded alarms, ensure that you have logged in to the M2000 client.

Procedure To query shielded alarms, perform the following steps:

Step 1 Choose Fault > Query > Shielded Alarm.

The Alarm Browse, Query and Statistics dialog box is displayed.

Step 2 Click the Shielded Alarm Query tab. Two methods are available for querying the shielded alarms. For details, see part 5.4.1 "Querying Current Fault Alarms."

----End

5.4.5 Browsing Real-Time Fault Alarms

Description Browse the latest 1 000 fault alarms stored in the M2000 alarm library, and browse the new real-time fault alarms that are generated.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before browsing real-time fault alarms, ensure that you have logged in to the M2000 client.

Procedure To browse real-time fault alarms, perform the following steps:

Step 1 Choose Fault > Current Fault Alarm Browser.

The Alarm Browse, Query and Statistics dialog box is displayed.

Step 2 Click the Current Fault Alarm Browse tab. Two methods are available for browsing real-time fault alarms, as shown in Figure 5-4.

Page 58: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-11

Figure 5-4 Browsing alarms

Step 3 Click Current Fault Alarm Browse tab. Two methods are available for browsing the current alarms.

! Method 1: Set the query conditions in the upper half of the Current Fault Alarm Query 1 window, and then click Query. For example, select an NE to query the fault alarms related to the NE. Select an alarm severity (level) to query the fault alarms of this severity (level). Set a start time to query the fault alarms generated after this time point. By default, the system displays all the fault alarms stored in the current M2000 alarm library.

! Method 2: Select Template in the navigation tree on the left, and then double-click a template. This template contains query conditions.

----End

5.4.6 Browsing Real-Time Event Alarms

Description Browse the latest 1,000 event alarms stored in the M2000 alarm library, and browse the new real-time event alarms that are generated.

Network Equipment Supporting This Task All manageable network equipment.

Page 59: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-12 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Prerequisites Before browsing real-time event alarms, ensure that you have logged in to the M2000 client.

Procedure To browse real-time event alarms, perform the following steps:

Step 1 Choose Fault > Event Alarm Browser.

The Alarm Browse, Query and Statistics dialog box is displayed.

Step 2 Click the Event Alarm Browse tab. Two methods are available for browsing real-time event alarms. For details, see part 5.4.5 Browsing Real-Time Fault Alarms."

----End

5.4.7 Querying Alarm Explanation

Description Set query conditions in Alarm Browse, Query and Statistics, and click Query to obtain a list of alarms. Select an alarm from the list to query the alarm details, such as the location information and the alarm processing help.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before querying the explanation of an alarm, ensure that:

! You have logged in to the M2000 client. ! The Alarm Browse, Query and Statistics dialog box is displayed with a list of alarms.

Procedure To query the explanation of an alarm, perform the following steps:

Step 1 In Alarm Browse, Query and Statistics, select an alarm to query the alarm details.

Step 2 Double-click the alarm.

The Alarm Details dialog box is displayed, as shown in Figure 5-5.

Page 60: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-13

Figure 5-5 Alarm details

Step 3 Click each tab to obtain all the alarm details.

Click More information in the Alarm Details tab to obtain the help for processing the alarm.

----End

5.4.8 Querying Correlated Alarms

Description Query alarms correlated to an alarm, such as those repeated within a short period and those matching the correlation rules manually set on the M2000 client.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before querying alarms correlated to an alarm, ensure that:

! You have logged in to the M2000 client. ! The Alarm Browse, Query and Statistics dialog box is displayed with a list of alarms.

Procedure To query alarms correlated to an alarm, perform the following steps:

Step 1 In Alarm Browse, Query and Statistics, select an alarm to query the alarm details.

Page 61: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-14 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Step 2 Double-click the alarm.

The Alarm Details dialog box is displayed as shown in Figure 5-5.

Step 3 Click the Alarm Correlation tab to obtain the alarms correlated to the alarm but not displayed in the alarm list.

----End

5.4.9 Setting the Alarm Displaying Columns

Description Set the columns to be displayed in the alarm list in Alarm Browse, Query and Statistics.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before setting the alarm list, ensure that:

! You have logged in to the M2000 client. ! The Alarm Browse, Query and Statistics dialog box is displayed.

Procedure To set the alarm list, perform the following steps:

Step 1 In Alarm Browse, Query and Statistics, right-click the alarm list and select Configure Columns.

The Configure Columns dialog box is displayed, as shown in Figure 5-6.

Step 2 Select the columns to be displayed, and then click OK.

Page 62: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-15

Figure 5-6 Selecting the columns to be displayed in the alarm list

----End

5.5 Collecting Alarm Statistics 5.5.1 Collecting Instant Statistics

Description Collect the statistics on the alarms stored in the M2000 alarm library to obtain the statistics datasheet or pie chart.

Sort the alarm statistics by the following items: NE, NE Type, Link, Link Type, Alarm Name, Alarm Level, Alarm Type, Alarm Log, Alarm Status, By Day, and By Hour.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before collecting instant alarm statistics, ensure that you have logged in to the M2000 client.

Procedure To collect instant alarm statistics, perform the following steps:

Step 1 Choose Fault > Statistics > Alarm Statistics.

The Alarm Browse, Query and Statistics dialog box is displayed.

Step 2 Click the Statistics 1 tab.

Step 3 Select statistics items in Statistic Item.

Page 63: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-16 Huawei Technologies Proprietary Issue 02 (2006-10-31)

For example, select Alarm Level and Alarm Type. Click Statistic, and the alarm data is displayed in a statistics table, as shown in Figure 5-7.

Figure 5-7 Alarm statistics table

Step 4 Click the Pie tab.

The alarm pie chart is displayed, as shown in Figure 5-8.

Page 64: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-17

Figure 5-8 Alarm statistics pie chart

----End

5.5.2 Collecting Real-Time Statistics

Description Collect statistics on the real-time alarms stored in the M2000 alarm library to obtain the statistics table.

The statistics cover the alarms of both the M2000 and the NEs of all the four alarm severities.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before collecting real-time alarm statistics, ensure that you have logged in to the M2000 client.

Procedure To collect real-time alarm statistics, perform the following steps:

Step 1 Choose Fault > Statistics > Real-Time Statistics.

The Real-Time Statistics dialog box is displayed. The system refreshes the displayed data automatically.

Page 65: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-18 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Step 2 Drag the scroll bar on the right to view all the alarm statistics.

----End

5.6 Acknowledging and Unacknowledging Alarms 5.6.1 Acknowledging Alarms Manually

Description Manually acknowledge the alarms displayed in the alarm list in Alarm Browse, Query and Statistics.

This task applies only to fault and event alarms.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before acknowledging an alarm manually, ensure that:

! You have logged in to the M2000 client. ! The Alarm Browse, Query and Statistics dialog box is displayed with a list of alarms.

Procedure To acknowledge an alarm manually, perform the following steps:

Step 1 In Alarm Browse, Query and Statistics, select an unacknowledged alarm.

Step 2 Right-click the alarm and select Acknowledge.

The Confirm dialog box is displayed.

Step 3 Click Yes.

The alarm is displayed Acknowledged in the alarm list.

After acknowledgement, the cleared alarms are saved in the history alarm database and disappear from the current interface.

----End

5.6.2 Acknowledging Alarms Automatically

Description Set conditions for the system to acknowledge alarms automatically.

This task applies only to fault and event alarms.

Page 66: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-19

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before the system acknowledges alarms automatically, ensure that you have logged in to the M2000 client.

Procedure To set conditions for the system to acknowledge alarms automatically, perform the following steps:

Step 1 Choose Fault > Fault Service Settings.

The Fault Service Settings dialog box is displayed.

Step 2 Set the conditions for auto acknowledgement, as shown in Figure 5-9.

Figure 5-9 Setting conditions for auto acknowledgement

Step 3 Click Set.

These conditions apply to all the alarms generated later.

----End

Page 67: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-20 Huawei Technologies Proprietary Issue 02 (2006-10-31)

5.6.3 Unacknowledging Alarms

Description Unacknowledge the acknowledged alarms displayed in the alarm list in Alarm Browse, Query and Statistics.

This task applies only to fault and event alarms.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before unacknowledging an alarm, ensure that:

! You have logged in to the M2000 client. ! The Alarm Browse, Query and Statistics dialog box is displayed with a list of alarms. ! Acknowledged alarms exist.

Procedure To unacknowledge an alarm, perform the following steps:

Step 1 In Alarm Browse, Query and Statistics, select an acknowledged alarm.

Step 2 Right-click the alarm and select Unacknowledge.

The Confirm dialog box is displayed.

Step 3 Click Yes.

The alarm is displayed Unacknowledged in the alarm list.

----End

5.7 Creating User Defined Alarms

Description Users can define a new alarm to bind a port of a cabinet, subrack, or slot of NE. Mount an environment monitoring device on the port. When the device detects that the environment state is abnormal, the NE generates a real-time alarm and reports the alarm to the M2000.

Network Equipment Supporting This Task NodeB and MSCe

Prerequisites Before creating a user defined alarm, ensure that you have logged in to the M2000 client.

Page 68: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-21

Procedure To create a user defined alarm, perform the following steps:

Step 1 Choose Fault > NE Alarm Settings.

The NE Alarm Settings dialog box is displayed.

Step 2 Click the User Defined Alarm tab and then the Alarm Definition tab. Click Add.

The Add User Defined Alarm dialog box is displayed.

Step 3 Select the NE type, alarm severity (level), and alarm type. Enter the alarm name and alarm ID, and click OK.

Step 4 In Alarm Definition, click Apply.

Step 5 Click the Alarm Binding tab.

The Add Alarm Binding dialog box is displayed

Step 6 Select the NE on the left of the dialog box and the new alarm on the right of the dialog box. Under Bound Setting, set parameters such as Cabinet, Subrack, Slot and Port for this alarm. Click OK.

Step 7 In Alarm Binding, click Apply.

----End

5.8 Displacing Alarms to a File 5.8.1 Displacing Event Alarms

Description Displace event alarms stored in the alarm library to a file in the TXT, HTML or XML format through auto or manual displacement.

This task applies to both acknowledged and unacknowledged alarms.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before displacing event alarms, ensure that you have logged in to the M2000 client.

Procedure To displace event alarms, perform the following steps:

Step 1 Choose Fault > Alarm Displace.

The Alarm Displace dialog box is displayed.

Step 2 The event alarms can be displaced in two ways: auto displacement and manual displacement.

Page 69: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-22 Huawei Technologies Proprietary Issue 02 (2006-10-31)

! Click the Auto Displace tab. Set Alarm category to Event alarm, select the file type, set the displace conditions, and then click Start, as shown in Figure 5-10.

Figure 5-10 Auto displacement

! Manual displacement.

Click the Manual Displace tab. Set Alarm category to Event alarm, select the file type, set the displace path, and then click Start, as shown in Figure 5-11.

Page 70: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-23

Figure 5-11 Manual displacement

Step 3 To displace alarm information manually, click Start.

Then the system displaces the information.

! The alarms in the database are deleted after the system displaces the alarms automatically. ! When displacing the alarms manually, you can select the Keep alarm data in database after

displace to save the alarm records in the alarm database.

----End

5.8.2 Displacing History Fault Alarms

Description Displace history fault alarms stored in the alarm library into a file in the TXT, HTML, or XML format through auto or manual displacement.

This task does not apply to current fault alarms. After being acknowledged and cleared, current fault alarms become history fault alarms, and then can be displaced.

Network Equipment Supporting This Task All manageable network equipment.

Page 71: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-24 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Prerequisites Before displacing history fault alarms, ensure that you have logged in to the M2000 client.

Procedure To displace history fault alarms, perform the following steps:

Step 1 Choose Fault > Alarm Displace. The Alarm Displace dialog box is displayed,

Step 2 History fault alarms can be displaced in two ways: auto displacement and manual displacement.

! Auto displacement. Click the Auto Displace tab. Set Alarm category to History fault alarm, select the file type, set the displace conditions, and then click Set.

! Manual displacement. Click the Manual Displace tab. Set Alarm category to History fault alarm, select the file type, set the displace path, and then click Start.

Step 3 To displace alarm information manually, click Start. The system displaces the information.

----End

5.9 Synchronizing Alarms 5.9.1 Synchronizing Alarms Manually

Description Synchronize alarms manually.

Send a command to an NE to obtain the latest fault alarms. This task does not apply to event alarms.

In the manual synchronization mode, you can synchronize one or more fault alarms at a time, or you can synchronize all the alarms of an NE at a time.

You can synchronize Uncleared alarms. You cannot synchronize Cleared alarms.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before synchronizing alarms manually, ensure that:

! You have logged in to the M2000 client. ! Uncleared alarms exist.

Page 72: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-25

Procedure To synchronize alarms manually, perform the following steps:

Step 1 In the Alarm Browse, Query and Statistics dialog box, select the alarm to synchronize.

! To synchronize more alarms, press the Ctrl or Shift key to select the alarms. ! To synchronize all alarms of an NE, select the NE in the NE tree tab.

Step 2 Right-click the selected alarm(s), and select Alarm Synchronize or NE Alarm Synchronize.

Step 3 Click Yes after the Confirm dialog box is displayed.

----End

5.9.2 Synchronizing Alarms Automatically

Description Synchronize alarms automatically.

The system synchronizes alarms automatically in the following two cases:

! When a new NE is created in the topology. In this case, the system synchronizes all the alarms of the NE.

! When new alarms occur or when the alarm status changes. In this case, the NE reports the changes to the M2000. The M2000 checks the changes and initiates the synchronization to obtain any missing alarms. This guarantees that the alarm data stored in the M2000 alarm library is consistent with that of the NE.

Network Equipment Supporting This Task All WCDMA network equipment.

Prerequisites Before synchronizing alarms automatically, ensure that you have logged in to the M2000 client.

Procedure The system performs the synchronization automatically. No manual setting or operation is necessary.

5.10 Redefining the Alarm Severity Level

Description Redefine the severities of the fault or event alarms of an NE or the M2000.

New alarms are displayed with the redefined severities.

Page 73: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-26 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before redefining the alarm severity (level), ensure that you have logged in to the M2000 client.

Procedure To redefine the alarm severity (level), perform the following steps:

Step 1 Choose Fault > Fault Service Settings.

The Fault Service Settings dialog box is displayed.

Step 2 Click the Level Redefine tab, and then click Add.

The alarms of all the NEs are displayed on the left of the dialog box, as shown in Figure 5-12.

Figure 5-12 Redefining the alarm severity (level)

Step 3 Select an alarm or press Shift to select multiple alarms in the left pane, or press the Shift key to select multiple alarms. Select an alarm severity (level) from the drop-down list on the right of the dialog box.

Step 4 Repeat step 3 to redefine the alarm severities for other alarms.

Step 5 Click OK.

Page 74: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-27

The left part of the dialog box displays the alarms with the redefined alarm severities.

To modify the redefined alarm severity, click Modify, and then perform Step 3 to set a new severity. To remove the redefined alarm severity, click Delete.

----End

5.11 Setting Alarm Correlation Rules 5.11.1 Overview

The M2000 performs correlation analysis on all the received alarms. The M2000 displays only the root alarm and shields all the other redundant information; thus quickening fault location.

The M2000 supports the following correlation analyses:

! Intermittent fault correlation ! Repeat event correlation ! Custom correlation

5.11.2 Setting Alarm Correlation Rules for Intermittent Fault Alarms

Description Set correlation rules to prevent a fault alarm that is repeatedly generated or recovered within a short period, such as between 0 s and 10 s, from being displayed repeatedly in Alarm Browse, Query and Statistics.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before setting the correlation rules for repeated fault alarms, ensure that you have logged in to the M2000 client.

Procedure To set correlation rules for fault alarms, perform the following steps:

Step 1 Choose Fault > Fault Service Settings.

The Fault Service Settings dialog box is displayed.

Step 2 Click the Correlation tab.

Step 3 Select Activate under Activate or deactivate alarm correlation, and then click Set.

Page 75: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-28 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Set the intermittence fault correlation only when the correlation attribute is enabled.

Step 4 Click Intermittence Fault Correlation tab.

Step 5 Select an option from the Shield drop-down list, and click Set.

! If you select Shield, only the first alarm is displayed when intermittence faults are generated. The subsequent intermittence fault alarms are saved in the shielded alarm database.

You can view the alarms in the shielded alarm database by clicking the Correlative Alarms tab in the Alarm Details window. For details, see 5.4.8 "Querying Correlated Alarms."

! If you select Abandon, the system deletes the alarms when intermittence faults are generated.

Step 6 Select the NE type and the alarm name set Interval (seconds) and Times of intermittence. Click Add.

Take setting the correlation for the MSC Server alarm Module Level Reset as an example. The Module Level Reset alarm is generated and cleared 3 times within 10 seconds, as shown in Figure 5-13.

Figure 5-13 Setting correlation for intermittent fault alarms

----End

Page 76: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-29

5.11.3 Setting Alarm Correlation Rules for Repeated Event Alarms

Description Set correlation rules for event alarms to prevent an event alarm that is repeatedly generated or recovered within a short period, such as between 0 s and 10 s, from being displayed repeatedly in Alarm Browse, Query and Statistics.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before setting correlation rules for repeated event alarms, ensure that you have logged in to the M2000 client.

Procedure To set correlation rules for event alarms, perform the following steps:

Step 1 Choose Fault > Fault Service Settings.

The Fault Service Settings dialog box is displayed.

Step 2 Click the Correlation tab.

Step 3 Select Activate under Activate or deactivate alarm correlation, and click Set.

Set the intermittence fault correlation only when the correlation attribute is enabled.

Step 4 Click Repeat event correlation tab.

Step 5 Select an option from the Shield drop-down list, and click Set.

! If you select Shield, only the first event alarm is displayed. The subsequent repeat event alarms are saved in the shielded alarm database.

You can view the alarms in the shielded alarm database by clicking the Correlative Alarms tab in the Alarm Details window. For details, see 5.4.8 "Querying Correlated Alarms." .

! If you select Abandon, the system deletes the alarms when repeat event faults are generated.

Step 6 Select the NE type and the alarm name set Interval (seconds) and Times of intermittence. Click Add.

----End

Page 77: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-30 Huawei Technologies Proprietary Issue 02 (2006-10-31)

5.12 Managing the Alarm Knowledge Library 5.12.1 Overview

The M2000 provides the alarm knowledge library record and share experiences in handling alarms. You can record your own alarm handling experience in the knowledge library, or know about others' experiences from the knowledge library.

The M2000 supports viewing, modifying, importing, and exporting the alarm knowledge library.

5.12.2 Modifying Alarm Knowledge Directly

Description Add or modify alarm knowledge records and record relevant experiences.

See the alarm knowledge library to know about alarms that may occur later.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before modifying the knowledge of alarms directly, ensure that you have logged in to the M2000 client.

Procedure To modify the knowledge of the alarms directly, perform the following steps:

Step 1 Choose Fault > Fault Service Settings.

The Fault Service Settings dialog box is displayed.

Step 2 Click the Knowledge and Explanation tab.

Step 3 Select the alarm to add or modify on the left of the dialog box, and enter or modify the knowledge of this alarm in Knowledge on the right of the dialog box, as shown in Figure 5-14.

Step 4 Repeat step 3 to modify the knowledge of more alarms.

Step 5 Click Modify Knowledge.

The knowledge of this alarm is modified.

Page 78: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-31

Figure 5-14 Modifying the alarm knowledge

----End

5.12.3 Modifying Alarm Knowledge Through a File

Description Modify the knowledge of multiple alarms through an XML file.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before modifying the alarm knowledge through the file, ensure that you have logged in to the M2000 client.

Procedure To modify the alarm knowledge through a file, perform the following steps:

Step 1 Choose Fault > Fault Service Settings.

The Fault Service Settings dialog box is displayed.

Step 2 Click the Knowledge and Explanation tab.

Step 3 Click Export Knowledge.

Page 79: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-32 Huawei Technologies Proprietary Issue 02 (2006-10-31)

In the displayed dialog box, select the path and enter the name for the file with the exported alarm knowledge.

Step 4 Modify the content in the Explain field in the knowledge file, and save the file.

Step 5 Click Import Knowledge to import this XML file into the alarm knowledge library.

----End

5.13 Operating the Alarm Board 5.13.1 Overview

The alarm board displays the current alarm statistics, alarm severity (level), and alarm status of the NE. Alarms fall into the following three statuses:

! Unacknowledged and uncleared ! Unacknowledged and cleared ! Acknowledged and uncleared

5.13.2 Setting the Display of the Alarm Board

Description Set the display of the alarm board.

For example, set whether to display the alarm board on top of all the other windows and whether to display the number of alarms.

Network Equipment Supporting This Task No NEs are involved.

Prerequisites Before setting the alarm board display, ensure that you have logged in to the M2000 client.

Procedure To set the alarm board display, perform the following steps:

Step 1 Choose Fault > Local Terminal Settings.

The Local Terminal Settings dialog box is displayed.

Step 2 Click the Alarm Board tab.

Step 3 Set Alarm board windows setting, and set whether to display the number of the alarms.

For example, set the alarm board on top of all the other windows, and show the number of the unacknowledged and uncleared alarms, and the number of acknowledged and uncleared alarms.

Step 4 Click OK.

Page 80: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-33

----End

5.13.3 Setting the Alarm Sound

Description Set the alarm sounds that the local terminal provides for alarms of all severity levels.

The system uses the default sounds if you do not set the sounds.

Network Equipment Supporting This Task No NEs are involved.

Prerequisites Before setting the alarm sounds, ensure that:

! You have logged in to the M2000 client. ! The WAV files providing the alarm sounds exist.

Procedure To set the alarm sounds, perform the following steps:

Step 1 Choose Fault > Local Terminal Settings. The Local Terminal Settings dialog box is displayed.

Step 2 Click the Sound and Color tab, as shown in Figure 5-15.

Step 3 Select the alarm sound files for alarms of various severities.

Step 4 Click OK.

Page 81: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-34 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 5-15 Setting the alarm sounds

----End

5.13.4 Starting or Stopping the Alarm Sound

Description Start or stop the alarm sound for alarms of one or more alarm severity levels.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before starting or stopping the alarm sound, ensure that you have logged in to the M2000 client.

Procedure To start or stop the alarm sound for alarms of one alarm severity level, perform the following steps:

Step 1 Choose Fault > Local Terminal Settings. The Local Terminal Settings dialog box is displayed.

Step 2 Click the Sound and Color tab, as shown in Figure 5-15.

Step 3 Click the speaker icon behind each alarm severity level to start or stop the alarm sound.

Page 82: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-35

----End

To start or stop the alarm sounds for alarms of all the alarm severity levels, perform the following steps:

Step 1 Choose Fault > Alarm Board. The Alarm Board dialog box is displayed.

Step 2 Click Sound to start or stop the alarm sound for all the alarm severity levels, as shown in Figure 5-16.

Step 3 Close Alarm Board.

Figure 5-16 Setting the alarm board

----End

5.13.5 Setting the Alarm Color

Description Set the alarm colors to be displayed in Alarm Browse, Query and Statistics and Alarm Board for alarms of all severity levels.

The system uses the default colors if you do not set the colors.

Network Equipment Supporting This Task No NEs are involved.

Prerequisites Before setting the alarm colors, ensure that you have logged in to the M2000 client.

Procedure To set the alarm colors, perform the following steps:

Step 1 Choose Fault > Local Terminal Settings.

Page 83: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-36 Huawei Technologies Proprietary Issue 02 (2006-10-31)

The Local Terminal Settings dialog box is displayed.

Step 2 Click the Sound and Color tab, as shown in Figure 5-15.

Step 3 Set the color for alarms of each severity (level).

Step 4 Click OK.

----End

5.13.6 Starting or Stopping the Alarm Flash

Description Start or stop the flash of the alarm indicator on the alarm board for the corresponding alarm severity level.

Network Equipment Supporting This Task No NEs are involved.

Prerequisites Before starting or stopping the alarm flash, ensure that you have logged in to the M2000 client.

Procedure To start or stop the alarm flash, perform the following steps:

Step 1 Choose Fault > Alarm Board.

The Alarm Board dialog box is displayed.

Step 2 Click Flash to start or stop the alarm indicators for all the alarm severities, as shown in Figure 5-16.

Step 3 Close Alarm Board.

----End

5.14 Operating the Alarm Box 5.14.1 Overview

When detecting a faulty NE, the alarm box emits an audio or visual alarm based on the settings on it.

5.14.2 Setting the Alarm Box Filter

Description Select the alarms to be delivered to the alarm box.

Page 84: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-37

The alarm box does not emit any audio or visual alarm for the alarms that are not selected.

By default, all alarms are delivered to the alarm box.

Network Equipment Supporting This Task No NEs are involved.

Prerequisites Before setting the alarm box filter, ensure that:

! You have logged in to the M2000 client. ! The alarm box is connected properly with the M2000 client, and both of them are

running.

Procedure To set the alarm box filter, perform the following steps:

Step 1 Choose Fault > Local Terminal Settings.

The Local Terminal Settings dialog box is displayed.

Step 2 Click the Alarm Box tab.

Step 3 Select Enable alarm box on the current client.

Step 4 Select the NEs and the alarm severities.

Alarms of the selected NEs and alarm severities are delivered to the alarm box, as shown in Figure 5-17.

Step 5 Click OK.

Page 85: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-38 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 5-17 Setting the alarm box filter

----End

5.14.3 Stopping Alarm Sounds of the Alarm Box

Description Stop alarm sounds the alarm box emits for alarms of all severities.

Network Equipment Supporting This Task No NEs are involved.

Prerequisites Before stopping alarm sounds, ensure that:

! You have logged in to the M2000 client. ! The alarm box is connected properly with the M2000 client, and both of them are

running.

Procedure Choose Fault > Alarm Box > Stop Alarm Box Sound.

Page 86: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-39

5.14.4 Stopping the Alarm Box

Description Stop the alarm box to stop receiving alarms.

Network Equipment Supporting This Task No NEs are involved.

Prerequisites Before stopping the alarm box, ensure that:

! You have logged in to the M2000 client. ! The alarm box is connected properly with the M2000 client, and both of them are

running.

Procedure To stop the alarm box, perform the following steps:

Step 1 Choose Fault > Alarm Box > Stop Alarm Box, and the alarm box is stopped. The Stop Alarm Box is marked with a √.

Step 2 If you select Stop Alarm Box again, the alarm box starts running again.

----End

5.14.5 Resetting the Alarm Box

Description Stop the alarm box to recover to the initial status.

Network Equipment Supporting This Task No NEs are involved.

Prerequisites Before resetting the alarm box, ensure that:

! You have logged in to the M2000 client. ! The alarm box is connected properly with the M2000 client, and both of them are

running.

Procedure Choose Fault > Alarm Box > Reset Alarm Box.

Page 87: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-40 Huawei Technologies Proprietary Issue 02 (2006-10-31)

5.15 Setting the Alarm Notification by SMS

Description Set the cell phone number for receiving alarm SMS and set the alarm to be sent.

When the set alarm occurs, the alarm SMS is sent to the mobile phone with this number.

Network Equipment Supporting This Task No NEs are involved.

Prerequisites Before setting the alarm notification by SMS, ensure that:

! You have logged in to the M2000 client. ! The wireless modem is connected properly to the M2000 client, and they are working

properly.

Procedure To set the alarm notification by SMS, perform the following steps:

Step 1 Choose Fault > Fault Service Settings.

The Fault Service Settings dialog box is displayed, as shown in Figure 5-18.

Figure 5-18 Setting the remote alarm notification by SMS

Step 2 In the Remote Notify tab, click Parameter Settings.

Page 88: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-41

The Remote notify detail setting dialog box is displayed.

Step 3 Click the SMS tab, select Activate, set the number of the SMS center.

Step 4 Enter the mobile phone number in the Test SMS No. Click Test.

If the mobile phone can receive the alarm notification, the displayed Test dialog box prompts "The operation is successful". If not, the system prompts "The operation failed”.

After the test succeeds, click OK to return to the Remote notify detail setting dialog box.

Step 5 Click OK to return to the Remote notify detail setting dialog box.

Enter the user name and mobile phone number. Select the alarm to be remote notified.

Step 6 Click Add.

The mobile phone number is displayed in the lower part of the Remote Notify tab.

----End

5.16 Setting the Alarm Notification by PhoneNo. or PagerNo.

Description Set the phone or pager number for receiving alarm notification and set the alarm to be sent.

When the alarm occurs, the alarm notification is sent to this phone number or pager number.

Network Equipment Supporting This Task No NEs are involved.

Prerequisites Before setting the alarm notification by PhoneNo. or PagerNo., ensure that:

! You have logged in to the M2000 client. ! The telephone or pager is connected to the M2000 client through the modem, and the

connection is working properly.

Procedure To set the alarm notification over PhoneNo.or PagerNo., perform the following steps:

Step 1 Choose Fault > Fault Service Settings.

The Fault Service Settings dialog box is displayed, as shown in Figure 5-18

Step 2 In the Remote Notify tab, click Parameter Settings.

The Remote notify detail setting dialog box is displayed.

Step 3 Click the Phone pager tab, and select Activate. Select values for Serial port and Sent point.

Step 4 Enter the test phone number or pager number, and then click Test.

Page 89: 47396377 m2000-operation-guide

5 Alarm Management M2000

Operator Guide

5-42 Huawei Technologies Proprietary Issue 02 (2006-10-31)

If the mobile phone or pager can receive the alarm notification, the displayed Test dialog box prompts "The operation is successful ". If not, the system prompts "The operation failed”.

After the test succeeds, click OK to return to the Remote notify detail setting dialog box

Step 5 Click OK to return to the Fault Service Settings dialog box.

Enter the user name and mobile phone or pager number. Select the alarm to be remote notified.

Step 6 Click Add.

The settings are displayed in the lower part of the Remote Notify tab.

----End

5.17 Setting the Alarm Notification by Email

Description Set the email address for receiving alarm notification. When the alarm occurs, the alarm notification is sent to this email address.

Network Equipment Supporting This Task No NEs are involved.

Prerequisites Before setting the alarm notification by email, ensure that:

! You have logged in to the M2000 client. ! The SMTP server is connected to the M2000 system and tested normal.

Procedure To set the alarm notification by email, perform the following steps:

Step 1 Choose Fault > Fault Service Settings.

The Fault Service Settings dialog box is displayed, as shown in Figure 5-18.

Step 2 In the Remote Notify tab, click Parameter Settings.

The Remote notify detail setting dialog box is displayed.

Step 3 Click the Email tab, select Activate, and set the SMTP server.

Step 4 Enter the test Email address for receiving the alarms, and then click Test.

If the Email address can receive the alarm notification, the displayed Test dialog box prompts "The operation is successful". If not, the system prompts "The operation failed”.

After the test succeeds, click OK to return to the Remote notify detail setting dialog box

Step 5 Click OK to return to the Fault Service Settings dialog box.

Page 90: 47396377 m2000-operation-guide

M2000 Operator Guide 5 Alarm Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 5-43

Enter the user name and Email address. Select the alarm to be remote notified.

Step 6 Click Add.

The setting information is displayed in the lower part of the Remote Notify tab.

----End

Page 91: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-1

6 Performance Management

About This Chapter

The following table lists the contents of this chapter.

Title Description

6.1 Terminologies Related to Performance Management

Introduces the glossary related to performance management

6.2 Performance Measurement Process

Introduces the performance measurement process.

6.3 Querying Performance Measurement Results

Describes how to query the performance measurement results.

6.4 Saving Performance Measurement Results to a File

Describes how to save the performance measurement results to a file.

6.5 Saving Performance Measurement Results to a File Automatically

Describes how to save the performance measurement results to a file automatically.

6.6 Browsing Files Storing Performance Measurement Results

Describes how to browse the files storing the performance measurement results.

6.7 Synchronizing Performance Data

Describes how to synchronize the performance data stored in the M2000 performance database.

6.8 Managing Performance Measurement

Describes how to manage the performance measurement.

6.9 Setting Extended Performance Counters

Describes how to set the extended performance counters.

6.10 Setting Measurement Objects

Describes how to add and delete measurement objects.

Page 92: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-2 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Title Description

6.11 Setting Thresholds for Collecting Performance Measurement Results

Describes how to set thresholds for collecting the performance measurement results

6.12 Managing User Defined Counters

Describes how to create and modify the user defined counters.

6.13 Managing Performance Monitoring

Describes how to manage the performance monitoring.

6.14 Managing Thresholds for Real-Time Counters

Describes how to add, modify and delete the monitoring thresholds.

Page 93: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-3

6.1 Terminologies Related to Performance Management 6.1.1 Meausrement Counter

Measurement counters define what to measure. Based on the source, measurement counters fall into the following two categories:

! Default counters defined for an NE The NE periodically reports the measurement results of all default performance counters to the M2000. The default performance counters consist of common counters and extended counters.

! Counters defined on the M2000 client, that is, user defined counters.

Operations are designed separately for these two categories of counters.

Common Counter Common counters refer to key default counters defined for an NE. The NE periodically reports the measurement results of all these counters to the M2000, and the M2000 saves the results to the performance database for future queries.

You cannot add, modify, or delete KPIs.

Extended Counter Extended counters are also default counters defined for an NE. The NE reports results of all the extended counters to the M2000. The M2000 saves the results to the performance database based on the settings on the M2000 client.

During the M2000 operation, you can select or clear extended counters.

! When you select an extended counter, the measurement results of the extended counter are saved to the M2000 performance database for future queries.

! When you clear an extended counter, the M2000 does not save the measurement results of the extended counter to the performance database.

User-Defined Counter User defined counters refer to those defined on the M2000 client.

The system defines the user defined counters by adding, subtracting, multiplying, and dividing the system default counters (both common counters and extended counters). You can add, modify, or delete the user-defined counter during the M2000 operation.

The measurement results of the user-defined counters are not stored in the M2000 database. When you query these results, the M2000 calculates the results through the set formula and then displays the results through the client.

6.1.2 Function Set and Function Subset The M2000 system involves large quantities of measurement counters. For better management, these counters are divided into three levels, as shown in Figure 6-1.

Page 94: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-4 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 6-1 Levels of measurement counters

Function set/Measurement set

Function subset/Measurement unit

Function subset/Measurement unit

Measurementcounter

Measurementcounter

Measurementcounter

……

…… ……

! Level 1 is the function set. A function set consists of function subsets related to a certain system function. Function sets are also called measurement sets.

! Level 2 is the function subset. A function subset consists of measurement counters related to a certain system function. Function subsets are also called measurement units.

! Level 3 is the measurement counter.

6.1.3 Measurement Object The measurement object can be a physical concept (such as a board or subrack), or a logical concept (suck as a cell).

Instead of existing independently, measurement counters are attached to measurement objects. Different measurement counters are designed based on the measurement object.

Performance measurement objects of an NE can be classified into three classes: class 1, class 2, and class 3. Operations on measurement objects depend on the object class.

Class 1 Object Class 1 objects are not to be selected. Class 1 objects are not displayed in the Object Setting dialog box. NEs automatically report the measurement results of default counters of class 1 objects to the M2000.

Class 2 Object You must select class 2 objects before you start a performance measurement. The M2000 delivers the selected objects to the NE, and the NE reports the results of measurement counters of these objects to the M2000.

By default, no class 2 objects are selected, and no results are reported.

You can select class 2 objects, such as a board in the SGSN system, in the Object Setting dialog box.

Class 3 Object You must enter class 3 objects for performance measurement. The M2000 delivers the entered objects to the NE, and the NE reports the results of measurement counters of these objects to the M2000.

Page 95: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-5

You can enter class 3 objects, such as the IMSI number of the SGSN, in the Object Setting dialog box.

6.1.4 Measurement Period A measurement period refers to the interval for NEs to report measurement results. NEs report measurement results to the M2000 periodically. The M2000 analyzes the results and then saves the results to the database for future queries.

The measurement period is different from counter to counter. The following measurement periods are available: 5 minutes, 15 minutes, 30 minutes, 60 minutes, or 24 hours. Measurements with the period as 5 minutes or 15 minutes are called real-time measurements. Only some NEs support real-time measurements.

The M2000 system supports flexible configuration of the measurement period.

6.2 Performance Measurement Process 6.2.1 Overview

Figure 6-2 shows the process of performance measurement of the M2000 system.

Page 96: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-6 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 6-2 Process of performance measurement of the M2000 system

NE

Analyze mediation

Save data

Performancedatabase M2000

client

Query result

M2000 server

Measurementobject

Measurementcounter

Collectperformance

data

Measurementperiod

Discard

Unselected

Calculate user-defined counter

Generate alarm

Exceedthreshold?

Yes

When a measurement period ends, the counters of an NE, both common counters and specified extended counters, start to be measured. The NE collects the measurement results, that is, the performance data, and reports the results to the M2000. After the mediation layer in the M2000 server analyzes the received results, the performance server saves the results to the performance database.

The M2000 controls the number of the received performance results. An alarm is generated when the M2000 detects that more than the specified number of results are received.

6.2.2 Reporting Performance Data NEs report the collected performance results to the M2000 through various interfaces, which falls into two categories: the file interface and task interface.

! File interface The NE saves the measurement results of all the KPIs and extended counters into a file. When a measurement period ends, the NE uploads the file generated for this period to the M2000. The M2000 mediation layer analyzes the file and collects the results for each

Page 97: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-7

counter. For the extended counter that is not selected, the M2000 discards the results instead of saving them into the performance database.

! Task interface The M2000 delivers to the NE the information required for performance measurement, for example, the information regarding objects, counters, and measurement periods. Based on the received information, the NE creates performance measurement tasks and measures each counter. When the measurement period ends, the NE reports the collected results to the M2000. The M2000 analyzes the results and saves them to the performance database.

Operations involved in the performance management are the same for these two different interfaces.

6.2.3 Saving Performance Data into the Database After receiving performance data from an NE, the M2000 analyzes the performance data and then saves the data to the performance database.

For user-defined counters, the M2000 does not save the collected results to the performance database. When the results of user-defined counters are queried, the M2000 calculates the results through a preset formula and displays them through the client.

6.2.4 Viewing of Performance Data Through the M2000 client, you can view all the data stored in the M2000 performance database, and you can save the data to files.

6.3 Querying Performance Measurement Results 6.3.1 Overview Performance Counters

Performance counters fall into three categories:

! Common counters ! Extended counters ! User-defined counters

Operations for counters vary based on the counter category.

6.3.2 Querying Results of Periodic Performance Measurements

Description Query the results of the performance measurements with the measurement period of 30 minutes, 60 minutes, or 24 hours.

! For the class 1 objects, the performance results are displayed immediately after your query.

! For the class 2 or class 3 objects, you must select or enter the measurement objects. The performance results are displayed after the set measurement period ends.

Query performance results in either of the following two ways:

Page 98: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-8 Huawei Technologies Proprietary Issue 02 (2006-10-31)

! Setting new query conditions ! Using query condition templates

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before querying results of periodic performance measurements, ensure that:

! You have logged in to the M2000 client. ! The performance results of the required measurement objects are reported to the M2000.

Procedure To query results of periodic performance measurements, perform the following steps on the M2000 client:

To set new conditions, perform the following steps:

Step 1 Choose Performance > Query Result.

The Query Result window is displayed.

Step 2 click New Query.

The Query dialog box is displayed.

Step 3 In the navigation tree on the left, select an NE, a measurement set, and then a measurement unit.

Step 4 Select measurement objects in the Object Selection tab, select measurement counters in the Counter Selection tab, and set the measurement period and time in the Other Setting tab.

Step 5 Click Query.

The queried results are displayed on the screen. If the screen prompts "All counts to query are unavailable now.", infer that these counters are extended counters. Select the extended counters manually. In this case, perform steps 6 to 7.

Step 6 In the prompt dialog box, click Counter Setting.

The Counter Setting dialog box is displayed.

Step 7 Select the extended counters. Click OK.

When the screen switches to the Query Result window, perform steps 2 through 7 to continue the query.

----End

To use query condition templates, perform the following steps.

Step 1 Choose Performance > Query Result.

The Query Result window is displayed.

Step 2 Select a query template in the navigation tree on the left.

Page 99: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-9

Step 3 Right-click the template and select Query. Select the time.

The queried results are displayed on the screen.

----End

Examples For example, to set query conditions to measure the CPU usage of SGSN_REAL, perform the following steps:

Step 1 Choose Performance > Query Result.

The Query Result window is displayed.

Step 2 Click New Query.

The Query dialog box is displayed.

Step 3 In the navigation tree on the left, select the SGSN_MML NE, the System load measurement measurement set, and then the System load PM measurement unit.

Step 4 On the right of the dialog box, select all objects of SGSN_REAL, as shown in Figure 6-3.

Figure 6-3 Selecting the measurement unit and objects

Step 5 Click the Counter Selection tab. Select the counters to be measured, as shown in Figure 6-4.

Page 100: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-10 Huawei Technologies Proprietary Issue 02 (2006-10-31)

These measurement counters are extended counters, which are selected manually. The selected measurement counters are displayed normally under Counter Selection, and the rest counters are grayed.

Figure 6-4 Selecting measurement counters

Step 6 Click the Other Setting tab. Select All under Default for Time and set Query Period to 30 minutes. Use the default values for other settings, as shown in Figure 6-5. Click Query.

Page 101: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-11

Figure 6-5 Selecting the query period and time

----End

6.3.3 Querying Results of Real-Time Performance Measurements

Description Query the results of the performance measurements with the measureemnt period as 5 minutes or 15 minutes.

Network Equipment Supporting This Task All types of NEs in the WCDMA network.

Prerequisites Before querying results of real-time performance measurements, ensure that:

! You have logged in to the M2000 client. ! The performance results of the required measurement objects are reported to the M2000.

Procedure To query the results of real-time performance measurements, perform the following steps on the M2000 client:

To set new conditions, perform the following steps:

Step 1 Choose Performance > Query Result.

Page 102: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-12 Huawei Technologies Proprietary Issue 02 (2006-10-31)

The Query Result window is displayed.

Step 2 Click Real Query.

The Real Query dialog box is displayed.

Step 3 In the navigation tree on the left, select an NE, a measurement set, and then a measurement unit.

Step 4 Select measurement objects in the Object Selection tab, select measurement counters in the Counter Selection tab, and set the measurement period and time in the Other Setting tab.

Step 5 Click Query.

The queried results are displayed on the screen. If the screen prompts "All counts to query are unavailable now.", infer that these counters are extended counters. Select the extended counters manually. In this case, perform steps 6 to 7.

Step 6 In the prompt dialog box, click Counter Setting. The Counter Setting dialog box is displayed.

Step 7 Select the extended counters. Click OK.

When the screen switches to the Query Result window, perform steps 2 through 7 to continue the query.

----End

To use query condition templates, perform the following steps.

Step 1 Choose Performance > Query Result.

The Query Result window is displayed.

Step 2 Select a query template in the navigation tree on the left.

Step 3 Right-click the template and select Query. Select the time.

The queried results are displayed on the screen.

----End

Examples For example, to measure the CPU usage of SGSN_REAL in real time, perform the following steps:

Step 1 Choose Performance > Query Result.

The Query Result window is displayed.

Step 2 Click Real Query.

The Real-Time Query dialog box is displayed.

Step 3 In the navigation tree on the left, select the SGSN_REAL NE, the System load measurement measurement set, and then the System load PM measurement unit.

Step 4 On the right of the dialog box, select all the objects of SGSN_REAL.

Step 5 Click the Counter Selection tab. Select the counters to be measured.

Page 103: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-13

Step 6 Click the Other Setting tab. Select All under Default for Time and set Query Period to 5 minutes. Use the default values for other settings, and click Query.

Step 7 If the system prompts No result for the specified condition found, click Measurement in the prompt dialog box.

The Real-Time Measure Management window is displayed.

----End

6.3.4 Setting Query Condition Templates

Description Save the conditions set for querying results of periodic or real-time performance measurements into templates. These templates can be directly used for querying performance measurement results later.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before setting query condition templates, ensure that:

! You have logged in to the M2000 client. ! The performance results of the required measurement objects are reported to the M2000.

Procedure To set query condition templates, perform the following steps on the M2000 client:

Step 1 Choose Performance > Query Result.

The Query Result window is displayed.

! To set templates for querying results of periodic performance measurements, perform step 2.

! To set templates for querying results of real-time performance measurements, perform step 3.

Step 2 Click New Query.

The Query dialog box is displayed.

Step 3 Click Real-Time Query.

The Real-Time Query dialog box is displayed.

Step 4 In the navigation tree on the left, select an NE, a measurement set, and then a measurement unit.

Step 5 Select measurement objects in the Object Selection tab, select measurement counters in the Counter Selection tab, and set the measurement period and time in the Other Setting tab.

Step 6 Click Save Template.

Page 104: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-14 Huawei Technologies Proprietary Issue 02 (2006-10-31)

The Save As dialog box is displayed, as shown in Figure 6-6.

Figure 6-6 Entering a name for the query condition template

Step 7 Enter a name for the template, and click OK.

The template is saved in the system.

----End

6.3.5 Applying Query Condition Templates

Description Use query condition templates to query performance measurement results.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before applying query condition templates, ensure that:

! You have logged in to the M2000 client. ! The performance results of the required measurement objects are reported to the M2000.

Page 105: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-15

Procedure To apply query templates, perform the following steps on the M2000 client:

Step 1 Choose Performance > Query Result.

The Query Result window is displayed.

Step 2 Set a query template.

For details, see part 6.3.4 "Setting Query Condition Templates."

Step 3 Select a query template in the navigation tree on the left.

Step 4 Right-click and select Query. Set the time segment for querying results.

The queried performance measurement results are listed on the screen.

----End

6.4 Saving Performance Measurement Results to a File

Description Save the queried performance measurement results to a TXT, HTML, CSV, or XLS file.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before saving performance measurement results to files, ensure that:

! You have logged in to the M2000 client. ! The performance results of the required measurement objects are reported to the M2000.

Procedure To save performance measurement results to files, perform the following steps on the M2000 client:

Step 1 Query performance measurement results.

For details, see part 6.3.2 "Querying Results of Periodic Performance Measurements" or part 6.3.3 "Querying Results of Real-Time Performance Measurements."

Step 2 When the results are displayed, click Save to save them as a file in the defined format.

----End

Page 106: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-16 Huawei Technologies Proprietary Issue 02 (2006-10-31)

6.5 Saving Performance Measurement Results to a File Automatically

Description Save the queried performance measurement results to a defined file automatically.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before saving performance measurement results to files automatically, ensure that:

! You have logged in to the M2000 client. ! The performance results of the required measurement objects are reported to the M2000.

Procedure The process for saving performance measurement results automatically starts immediately after M2000 services are started. According to the settings of the pmexport.cfg configuration file, the queried measurement results are saved to the specified folder on the server.

! The pmexport.cfg configuration file is stored in the path /export/home/omc/var/etc/conf/.

! The configuration file includes the following content by default: PATH=/export/home/omc/var/fileint/pm/ // Directory for storing measurement result

files

DELAY=60 // The time delay is 60 minutes. The value of the delay must be

an integer multiple of 5.

SAVEDAYS=3 // Measurement result files are stored on the server for three

days.

To save performance measurement results to files automatically, perform the following steps on the M2000 client:

Step 1 Log in to the server through FTP.

Step 2 Download the file in the /export/home/omc/var/fileint/pm/ folder to the client in the ASCII mode.

Step 3 To modify the configuration file, contact the administrator, who has the privileges of the root account.

----End

Page 107: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-17

6.6 Browsing Files Storing Performance Measurement Results

Description Browse the saved TXT, HTML, CSV, or XLS files that store performance measurement results.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before browsing files storing performance measurement results, ensure that:

! You have logged in to the M2000 client. ! The file storing performance measurement results exists. ! You have installed IE, Excel or other file browser.

Procedure To browse files storing performance measurement results, perform either of the following operations:

! Use Notepad or other relevant software to open the TXT file to browse the performance results.

! Use Microsoft Internet Exploror or other relevant software to open the HTML file to browse the performance results.

! Use EXCEL or any other relevant software to open the CSV or XLS file to browse the performance results.

6.7 Synchronizing Performance Data 6.7.1 Synchronizing Performance Data Manually

Description Obtain performance measurement results from NEs manually to synchronize the performance data stored in the M2000 performance database.

Results of both periodic and real-time performance measurements can be synchronized.

Take a periodic performance measurement as an example, to explain how to synchronize performance results manually.

Network Equipment Supporting This Task All manageable network equipment.

Page 108: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-18 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Prerequisites Before synchronizing performance data manually, ensure that:

! You have logged in to the M2000 client. ! The counters the measured objects are in the Measuring status.

Procedure To synchronize performance data manually, perform the following steps on the M2000 client:

Step 1 Choose Performance > Measure Management.

The Measure Management window is displayed.

For real-time performance measurements, choose Performance > Real-Time Measure Management. The Real-Time Measure Management window is displayed.

Step 2 Select an NE, a measurement set, a measurement unit and then an NE, as shown in Figure 6-7.

Figure 6-7 Synchronizing performance measurement results manually

Step 3 Click Synchornize.

The Please Select Time Segment dialog box is displayed.

Step 4 Enter the time segment of the results to be synchronized. Click OK.

The system prompts "Synchronization command for the specified time segment is delivered!"

Step 5 Click OK.

Page 109: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-19

After you perform this operation, the synchronization request is put into the M2000 system queue. The system processes the request queue periodically, every 5 minutes or 15 minutes, and obtains performance results as requested. If the request queue includes many synchronization requests involving long time segments or many counters, the system requires some time to complete data synchronization.

The period for the system to process the queue depends on the NE type. For different NE type, the periods are different.

----End

6.7.2 Synchronizing Performance Data Automatically

Description Obtain performance measurement results from NEs automatically to synchronize the performance data stored in the M2000 performance database.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before synchronizing performance data automatically, ensure that:

! You have logged in to the M2000 client. ! The counters the measured objects are in the Measuring status.

Procedure The system automatically checks the consistency of measurement counters, objects, and measurement results between the NEs and the M2000. No manual settings or operations are necessary.

! If the M2000 detects that the objects and counters on an NE are different, the M2000 delivers a command and requires the NE to modify the measurement information.

! If the M2000 detects that the measurement results on an NE are different, it delivers a command and requires the NE to report the measurement results.

6.8 Managing Performance Measurement 6.8.1 Subscribing to Performance Measurement Results

Description View the performance results collected from the subscribed time.

Page 110: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-20 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before subscribing to performance measurement results, ensure that:

! You have logged in to the M2000 client. ! The counters of the measured objects are in the Measuring status.

Procedure To subscribe to performance measurement results, perform the following steps on the M2000 client:

If the measurement period is more than 30 minutes, perform the following steps.

Step 1 Choose Performance > Measure Management.

The Measure Management window is displayed.

Step 2 In the navigation tree on the left, select an NE type, a measurement set, a measurement unit and then an NE.

Step 3 Click Subscribe.

The Subscribe Result dialog box is displayed, as shown in Figure 6-8.

Figure 6-8 Subscribing measurement results

----End

Page 111: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-21

If the measurement period is 5 minutes or 15 minutes, perform the following steps.

Step 1 Choose Performance > Real-Time Measure Management.

The Real-Time Measure Management window is displayed.

Step 2 In the navigation tree on the left, select an NE type, a measurement set, a measurement unit and then an NE.

Step 3 Click Subscribe.

The Real-Time Subscribe Result dialog box is displayed, as shown in Figure 6-9.

The M2000 displays a maximum of five tabs about the subscribed performance measurement results.

Figure 6-9 Subscribing results for real-time measurements

----End

6.8.2 Checking Reliability of Performance Measurement Results

Description Check reliability of the measurement results collected for counters in a measurement unit for the specified time segment.

NEs mark the result for each counter as Reliable or Unreliable, and report the results and the reliability status to the M2000. After receiving commands for querying data reliability, the M2000 calculates the reliability value of a specified time segment based on the reliability of the results of all the involved measurement counters according to the following fomula:

Page 112: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-22 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Reliability = Number of Reliable measurement results/Total number of measurement results x 100%

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before checking reliability of performance measurement results, ensure that:

! You have logged in to the M2000 client. ! The counters the measured objects are in the Measuring status.

Procedure To check reliability of performance measurement results, perform the following steps on the M2000 client:

Step 1 Choose Performance > Measure Management.

The Measure Management window is displayed.

Step 2 In the navigation tree on the left, select an NE type, a measurement set, a measurement unit and then an NE.

Step 3 Click Reliability.

The Please Select Time Segment is displayed, as shown in Figure 6-10.

Figure 6-10 Please select time segment dialog box

Step 4 Enter the time segment. Click OK.

The reliability of the time segment is displayed.

----End

Page 113: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-23

6.8.3 Collecting the Missing Performance Measurement Results

Description Check if there are missing measurement results. Collect the missing results from the relevant NE through synchronization.

The word "missing" indicates that some data for a specified time segment is missing from the M2000 performance database. The M2000 checks for the missing data automatically. When detecting missing data, the M2000 initiates automatic synchronization to obtain the missing data from the NE. You can also perform manual synchronization to collect back the missing data.

The data for the specified time segment, however, must exist on the NE. If the measured object is faulty during the specified time segment, no performance results are collected. In this case, the measurement results for the specified time segment are lost.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before collecting back the missing performance measurement results, ensure that:

! You have logged in to the M2000 client. ! The counters the measured objects are in the Measuring status.

Procedure To collect back the missing results, perform the following steps on the M2000 client:

Step 1 Choose Performance > Measure Management.

The Measure Management window is displayed.

If you choose Performance > Real-Time Measure Management, the Real-Time Measure Management window is displayed.

Step 2 In the navigation tree on the left, select an NE type, a measurement set, a measurement unit and then an NE.

Step 3 Click LostResult.

The Please select time segment dialog box is displayed, as shown in Figure 6-10.

Step 4 Enter the time segment. Click OK.

A Message box is displayed to list the missing data, if any.

Step 5 Click Close.

Step 6 Click Synchornize in the Measure Management or Real-Time Measure Management window.

The measurement results on the NE are manually synchronized to the M2000 performance database.

Page 114: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-24 Huawei Technologies Proprietary Issue 02 (2006-10-31)

----End

6.8.4 Suspending the Collection of Performance Measurement Results

Description Suspend the collection of performance measurement results.

After the collection is suspended, the M2000 discards the performance measurement results reported from the NEs without processing. The discarded data is not displayed on the M2000 client.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before suspending the collection of performance measurement results, ensure that:

! You have logged in to the M2000 client. ! The counters the measured objects are in the Measuring status.

Procedure To suspend the collection of performance measurement results, perform the following steps on the M2000 client:

Step 1 Choose Performance > Measure Management.

The Measure Management window is displayed.

Step 2 In the navigation tree on the left, select an NE type, a measurement set, a measurement unit and then an NE.

Step 3 Click Suspend.

The Confirm dialog box is displayed.

Step 4 Click OK.

The collection of the measurement results is suspended. In the Measure Management window, accordingly, the status of the relevant measurement counters changes from Measuring to Suspended.

----End

Page 115: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-25

6.9 Setting Extended Performance Counters 6.9.1 Starting the Measurement of Extended Performance Counters

Description Select the extended counters reported from NEs, and save them to the M2000 database for future queries.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before starting the measurement of extended performance counters, ensure that:

! You have logged in to the M2000 client. ! The selected NE has extended counters.

Procedure To start the measurement of extended performance counters, perform the following steps on the M2000 client:

If the measurement period is more than 30 minutes, perform the following steps

Step 1 Choose Performance > Counter Setting.

The Counter Setting dialog box is displayed, as shown in Figure 6-11.

Page 116: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-26 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 6-11 Setting extended counters

Step 2 In the navigation tree on the left, select an NE, a measurement set, and then a measurement unit.

Step 3 On the right of the dialog box, select the measurement period and the extended counters, Click OK.

----End

If the measurement period is 5 minutes or 15 minutes, perform the following steps.

Step 1 Choose Performance > Real-Time Counter Setting.

The Real-Time Counter Setting dialog box is displayed.

Step 2 In the navigation tree on the left, select an NE, a measurement set, and then a measurement unit.

Step 3 On the right of the dialog box, select the measurement period and the extended counters. Click OK.

----End

6.9.2 Stopping the Measurement of Extended Performance Counters

Description Clear the extended counters reported by NEs from the M2000 database. The cleared extended counters are not displayed on the M2000 client.

Page 117: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-27

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before stopping the measurement of extended performance counters, ensure that:

! You have logged in to the M2000 client. ! The selected NE has extended counters.

Procedure To stop the measurement of extended performance counters, perform the following steps on the M2000 client:

If the measurement period is more than 30 minutes, perform the following steps.

Step 1 Choose Performance > Counter Setting. The Counter Setting dialog box is displayed, as shown in Figure 6-11.

Step 2 In the navigation tree on the left, select an NE, a measurement set, and then a measurement unit.

Step 3 Clear the extended counters for which you want to stop the measurement. Click OK.

----End

If the measurement period is 5 minutes or 15 minutes, perform the following steps.

Step 1 Choose Performance > Real-Time Counter Setting. The Real-Time Counter Setting dialog box is displayed.

Step 2 In the navigation tree on the left, select an NE, a measurement set, and then a measurement unit.

Step 3 Clear the extended counters for which you want to stop the measurement. Click OK.

----End

6.10 Setting Measurement Objects 6.10.1 Adding Measurement Objects

Description Select class 2 objects or add class 3 objects to have them measured.

After the counter measurement starts for the selected or added objects, the relevant NE reports the measurement results to the M2000, and the M2000 saves the results to the performance database.

Page 118: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-28 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before adding measurement objects, ensure that:

! You have logged in to the M2000 client. ! The selected NE has unmeasured class 2 or class 3 objects.

Procedure To add measurement objects, perform the following steps on the M2000 client:

Step 1 Choose Performance > Object Setting. The Object Setting dialog box is displayed.

Step 2 In the navigation tree on the left, select an NE, a measurement set, and then a measurement unit.

! To select class 2 objects, perform step 3. ! To add class 3 objects, perform steps 4 and 6.

Step 3 The class 2 objects involved in the measurement unit are displayed on the right of the dialog box, as shown in Figure 6-12. The displayed class 2 objects are selectable. Select the objects you want to measure. Click OK.

Figure 6-12 Selecting measurement objects

Step 4 To add class 3 objects, right-click on the right of the Object Setting dialog box, and select Add.

Page 119: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-29

If the Add menu is not highlighted on the displayed menu, infer that you cannot add user-defined class 3 objects in this measurement unit.

Step 5 In the displayed Set Object Properties dialog box, enter the new object properties.

Step 6 Click OK to close the dialog box.

Step 7 Click OK in the Object Setting dialog box.

----End

6.10.2 Deleting Measurement Objects

Description Clear class 2 objects or delete class 3 objects to have them excluded from the measurement.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before deleting measurement objects, ensure that:

! You have logged in to the M2000 client. ! The selected NE has unmeasured class 2 or class 3 objects.

Procedure To delete measurement objects, perform the following steps on the M2000 client:

Step 1 Choose Performance > Object Setting.

The Object Setting dialog box is displayed.

Step 2 In the navigation tree on the left, select an NE, a measurement set, and then a measurement unit.

! To clear class 2 objects, perform step 3. ! To delete class 3 objects, perform steps 4 through 6.

Step 3 The class 2 objects involved in the measurement unit are displayed on the right of the dialog box, as shown in Figure 6-12. The displayed class 2 objects can be cleared. Clear the objects you do not want to measure. Click OK.

Step 4 To delete class 3 objects, right-click on the right of the Object Setting dialog box and select Delete.

The Confirm dialog box is displayed.

If the Delete menu is not highlighted on the displayed menu, infer that this measurement unit does not involve class 3 objects.

Step 5 Click OK in the Confirm dialog box.

Page 120: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-30 Huawei Technologies Proprietary Issue 02 (2006-10-31)

----End

6.11 Setting Thresholds for Collecting Performance Measurement Results

Description Set thresholds for collecting performance measurement results.

The M2000 generates an alarm when the number of result records reaches the threshold.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before setting a threshold for collecting performance measurement results, ensure that you have logged in to the M2000 client.

Procedure To set a threshold for collecting performance measurement results, perform the following steps on the M2000 client:

Step 1 Choose Performance > Threshold Setting.

The Threshold Setting dialog box is displayed.

Step 2 In the navigation tree on the left, select an NE, measurement set, and then a measurement unit.

Step 3 Click Add at the bottom right corner.

The Add Threshold dialog box is displayed, as shown in Figure 6-13.

Page 121: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-31

Figure 6-13 Adding an alarm threshold for collecting performance measurement results

Step 4 Select objects, counters, and the direction. Set the status to Activated. Enter the threshold value for triggering the alarm.

The parameters Value and Hysteresis together define whether to trigger an alarm.

For example,

! In the Increasing direction, an alarm of a certain severity is triggered when the number of measurement results reaches Value + Hysteresis.

! In the Decreasing direction, the alarm is stopped when the number reaches Value – Hysteresis.

Step 5 Click OK.

----End

6.12 Managing User Defined Counters 6.12.1 Creating User Defined Counters

Description Define the required measurement counters based on the existing counters through the arithmetic operation.

Page 122: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-32 Huawei Technologies Proprietary Issue 02 (2006-10-31)

After an NE reports measurement results, the M2000 calculates user defined counters through the arithmetic operation based on the defined conditions.

The counters used for calculating the user defined counter must belong to the same measurement set.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before creating user defined counters, ensure that you have logged in to the M2000 client.

Procedure To create user defined counters, perform the following steps on the M2000 client:

Step 1 Choose Performance > Customer Counter Management.

The Customer Counter Management dialog box is displayed.

Step 2 In the navigation tree on the left, select an NE, a measurement set, and then a measurement unit.

Step 3 Click Add.

The Add User Defined Counter dialog box is displayed, as shown in Figure 6-14.

Figure 6-14 Creating user defined counters

Step 4 Enter the user defined name, select the meansurement counter and operator, and type the calculation formula.

Page 123: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-33

Step 5 Click Create.

----End

6.12.2 Modifying User Defined Coudnters

Description Modify user defined counters.

You can modify the counter name, unit, and calculation formula.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before modifying user defined coudnters, ensure that you have logged in to the M2000 client.

Procedure To modify user defined coudnters, perform the following steps on the M2000 client:

Step 1 Choose Performance > Customer Counter Management.

The Customer Counter Management dialog box is displayed.

Step 2 Select a user defined counter on the right of the dialog box. Click Modify.

The Modify User Defined Counter dialog box is displayed.

Step 3 Modify the information of the counter, and click Modify.

----End

6.13 Managing Performance Monitoring 6.13.1 Overview

The M2000 monitors performance counters in real-time.

The real-time monitoring of performance counters is based on and extends from the real-time performance measurement. Performance monitoring counters are derived from original counters and those calculated based on the original counters through the arithmetic operations. Original counters refer to performance counters provided by softswitch NEs.

6.13.2 Creating Performance Monitoring Tasks

Description Set monitor parameters for performance counters to monitor the counter change.

Page 124: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-34 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Network Equipment Supporting This Task MSC Server and MGW.

MGW supports only one monitoring category: ISUP office monitor.

Prerequisites Before creating performance monitoring tasks, ensure that you have logged in to the M2000 client.

Procedure To create performance monitoring tasks, perform the following steps on the M2000 client:

Step 1 Choose Performance > Performance Monitor.

The Performance Monitor window is displayed.

Step 2 Click the NE View or Region View tab on the left of the Performance Monitor window.

Step 3 Select an object to monitor in the navigation tree.

Step 4 Right-click and select Start Monitor > User Defined.

The Monitor Parameters Setting dialog box is displayed, as shown in Figure 6-15.

Page 125: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-35

Figure 6-15 Setting monitor parameters

Step 5 Set monitor parameters to monitor the selected object.

Step 6 Click OK.

A tab about the monitoring task is displayed on the right of the Performance Monitor window, as shown in Figure 6-16.

Details about the monitor parameters are listed in the Table Data tab.

Page 126: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-36 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 6-16 Starting performance monitoring

----End

6.13.3 Starting Performance Monitoring

Description Start the performance monitoring to view the counter change in the monitoring chart.

You can start a maximum of eight monitoring tasks on the same client.

Network Equipment Supporting This Task MSC Server and MGW.

MGW supports only one monitoring category: ISUP office monitor.

Prerequisites Before starting performance monitoring, ensure that:

! You have logged in to the M2000 client. ! A monitoring task is created.

Procedure To start performance monitoring, perform the following steps on the M2000 client:

Page 127: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-37

Step 1 Choose Performance > Performance Monitor.

The Performance Monitor window is displayed.

Step 2 Click the Monitor Task tab on the left of the window.

Step 3 Select a monitoring task in the navigation tree.

Step 4 Right-click the monitoring task and select Start Monitor.

Details about the monitor parameters are listed in the Table Data tab, as shown in Figure 6-16.

----End

6.13.4 Filtering Monitoring Results

Description Select objects and counters to be monitored to filter monitoring results. The results of the selected objects and counters are displayed in the Table Data tab.

Network Equipment Supporting This Task MSC Server and MGW.

MGW supports only one monitoring category: ISUP office monitor.

Prerequisites Before filtering monitoring results, ensure that:

! You have logged in to the M2000 client. ! The performance monitoring is started.

Procedure To filter monitoring results, perform the following steps on the M2000 client:

Step 1 Choose Performance > Performance Monitor.

The Performance Monitor window is displayed.

Step 2 Select an object to monitor in the navigation tree.

For details, see part 6.13.2 "Creating Performance Monitoring Tasks."

Step 3 Open the monitoring chart of a monitoring task.

For details, see part 6.13.3 "Starting Performance Monitoring."

Step 4 Right-click the Table Data tab and select Filter Setting.

The Filter Setting dialog box is displayed, as shown in Figure 6-17.

Page 128: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-38 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 6-17 Setting conditions for filtering monitoring results

Step 5 Set filtering conditions.

Step 6 Click OK.

----End

6.13.5 Setting Monitoring Thresholds

Description Set thresholds for monitoring counters. The monitoring tasks that do not match the thresholds are displayed in the preset show style.

Network Equipment Supporting This Task MSC Server and MGW.

MGW supports only one monitoring category: ISUPoffice monitor.

Prerequisites Before setting monitoring thresholds, ensure that:

! You have logged in to the M2000 client. ! A monitoring task is created.

Page 129: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-39

Procedure To set monitoring thresholds, perform the following steps on the M2000 client:

Step 1 Choose Performance > Performance Monitor.

The Performance Monitor window is displayed.

Step 2 Select an object to monitor in the navigation tree.

For details, see part 6.13.2 "Creating Performance Monitoring Tasks."

Step 3 Open the monitoring chart of a monitoring task.

For details, see part 6.13.3 "Starting Performance Monitoring."

Step 4 In the Table Data tab, right-click and select Threshold Setting.

The Threshold Setting dialog box is displayed, as shown in Figure 6-18.

Figure 6-18 Setting a threshold

Step 5 Select a monitoring counter. Set the upper and/or lower limit and the show style.

Step 6 Click OK.

----End

6.13.6 Exporting Data from the Current Monitoring Table

Description The performance counter monitoring is a real-time monitoring process. Monitoring results change dynamically. You can export the data from the monitoring table to either of the TXT, HTML, CSV, and XLS file.

Network Equipment Supporting This Task MSC Server and MGW.

Page 130: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-40 Huawei Technologies Proprietary Issue 02 (2006-10-31)

MGW supports only one monitoring category: ISUP office monitor.

Prerequisites Before exporting data from the current monitoring table, ensure that:

! You have logged in to the M2000 client. ! A monitoring task is created.

Procedure To export data from the current monitoring table, perform the following steps on the M2000 client:

Step 1 Choose Performance > Performance Monitor.

The Performance Monitor window is displayed.

Step 2 Select an object to monitor in the navigation tree.

For details, see part 6.13.2 "Creating Performance Monitoring Tasks."

Step 3 Open the monitoring chart of a monitoring task.

For details, see part 6.13.3 "Starting Performance Monitoring."

Step 4 In the Table Data tab, right-click and select Export Data.

The Save dialog box is displayed.

Step 5 Enter a file name. Specify the path for saving the file. Click OK.

----End

6.13.7 Viewing the Current Monitoring Chart

Description The M2000 displays changes of performance counters of monitoring objects in charts.

Monitoring charts fall into the following three categories:

! Counter compare charts: show changes of multiple counters of one monitored object. ! Object compare charts: show changes of one counter of multiple monitored objects. ! Detail charts: show object and counter changes in a column chart.

Network Equipment Supporting This Task MSC Server and MGW.

Page 131: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-41

MGW supports only one monitoring category: ISUP office monitor.

Prerequisites Before viewing the current monitoring chart, ensure that:

! You have logged in to the M2000 client. ! A monitoring task is created.

Procedure To view the current monitoring chart, perform the following steps on the M2000 client:

Step 1 Choose Performance > Performance Monitor.

The Performance Monitor window is displayed.

Step 2 Select an object to monitor in the navigation tree.

For details, see part 6.13.2 "Creating Performance Monitoring Tasks."

Step 3 Open the monitoring chart of a monitoring task.

For details, see part 6.13.3 "Starting Performance Monitoring."

Step 4 Select a monitoring result record in the Table Data tab.

Step 5 Right-click and select Show Monitor Chart.

The Monitor Information Setting dialog box is displayed, as shown in Figure 6-19.

Figure 6-19 Setting parameters for the monitoring chart

Step 6 Set parameters for the monitoring chart.

Page 132: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-42 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Step 7 Click OK.

----End

6.13.8 Viewing the Trend Chart

Description The M2000 displays changes of performance counters of monitoring objects in charts.

The trend chart displays the difference between the real value and history value of counters. The trend chart is the basis of analysis of counter changes.

Network Equipment Supporting This Task MSC Server and MGW.

MGW supports only one monitoring category: ISUP office monitor.

Prerequisites Before viewing the trend chart, ensure that:

! You have logged in to the M2000 client. ! A monitoring task is created.

Procedure To view the trend chart, perform the following steps on the M2000 client:

Step 1 Choose Performance > Performance Monitor.

The Performance Monitor window is displayed.

Step 2 Select an object to monitor in the navigation tree.

For details, see part 6.13.2 "Creating Performance Monitoring Tasks."

Step 3 Open the monitoring chart of a monitoring task.

For details, see part 6.13.3 "Starting Performance Monitoring."

Step 4 In the Table Data tab, right-click and select Show Trend Chart.

TheTrend Chart Parameter Setting dialog box is displayed, as shown in Figure 6-20.

Page 133: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-43

Figure 6-20 Setting parameters for the trend chart

Step 5 Set parameters for the trend chart.

Step 6 Click OK.

----End

6.13.9 Setting Attributes for the Monitoring Chart

Description Set attributes to view the required object or counter monitoring chart.

Network Equipment Supporting This Task MSC Server and MGW.

MGW supports only one monitoring category: ISUP office monitor.

Prerequisites Before setting attributes for the monitoring chart, ensure that:

! You have logged in to the M2000 client. ! The monitoring chart or trend chart is displayed.

Procedure To set attributes for the monitoring chart, perform the following steps on the M2000 client:

Step 1 In the monitoring task tab in the Performance Monitor window, select a monitoring chart tab.

Step 2 Right-click in the chart area and select Properties.

The Property Setting dialog box is displayed, as shown in Figure 6-21.

Page 134: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-44 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 6-21 Setting attributes for the monitoring chart

Step 3 Set the attributes.

Step 4 Click OK.

----End

6.13.10 Exporting Monitoring Results

Description Export monitoring data from the monitoring chart to a file. Figure 6-1 lists the two types of monitoring data to be exported.

Table 6-1 Exporting the monitoring data

Data Type File Format

File TXT, HTML, CSV, or XLS

Photo JPG, GIF, BMP, or PNG

Take exporting the monitoring data of the file type as an example.

Network Equipment Supporting This Task MSC Server and MGW.

Page 135: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-45

MGW supports only one monitoring category: ISUP office monitor.

Prerequisites Before exporting monitoring results, ensure that:

! You have logged in to the M2000 client. ! The monitoring chart or trend chart is displayed.

Procedure To export monitoring results, perform the following steps on the M2000 client:

Step 1 In the monitoring task tab in the Performance Monitor window, select a monitoring chart tab.

Step 2 Right-click in the chart area and select Export Data.

The Save dialog box is displayed.

Step 3 Enter a file name. Specify a path for saving the file and the file format as well.

Step 4 Click OK to export the monitoring data.

----End

6.14 Managing Thresholds for Real-Time Counters 6.14.1 Overview

For performance monitoring , you can set counter thresholds to monitor changes of the counter value. The threshold defines the allowable warp range between the actual counter value and the history average value of the counter. A threshold alarm is generated when the counter value exceeds the threshold for consecutive three times. For an existing threshold alarm, the alarm is cleared when the counter value stays below the threshold for consecutive three times.

The history average is also called experiential value. It is calculated by averaging the result value at the current time point and the result values at the corresponding time in the last 10 days, and then the average result you get is the experiential value of the same time the next day. Here the last 10 days must share the same experiential value calculation sequence. For instance, if you set one sequence respectively from Monday to Sunday, then the last 10 days from this Monday should be the 10 Mondays in the last 10 weeks. Currently the workday and non-workday sequence is adopted, that is, the experiential value is calculated from the result values of the same time point in the last 10 workdays, and vice versa.

The M2000 provides real-time counter threshold management. You can select the counter, set the counter threshold, and select the severity of the threshold alarm.

Page 136: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-46 Huawei Technologies Proprietary Issue 02 (2006-10-31)

6.14.2 Adding Monitoring Thresholds

Description The M2000 monitors the counter threshold in real time. Before starting the monitoring, you must set the object category, counters, and the warp.

Network Equipment Supporting This Task MSC Server and MGW.

MGW supports only one monitoring category: ISUP office monitor.

Prerequisites Before adding monitoring thresholds, ensure that:

! You have logged in to the M2000 client. ! NEs that support setting monitoring threshold exist.

Procedure To add monitoring thresholds, perform the following steps on the M2000 client:

Step 1 Choose Performance > Performance Monitor. The Performance Monitor window is displayed.

Step 2 Click the Monitor Task tab on the left of the window.

Step 3 Select a monitoring task in the navigation tree.

Step 4 Right-click the monitoring task and select Monitor Threshold Setting.

The Monitor Threshold Management dialog box is displayed, as shown in Figure 6-22.

The Threshold List area displays all thresholds set for the monitoring task.

Page 137: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-47

Figure 6-22 Adding monitoring thresholds

Step 5 In the navigation tree in the Threshold Info area, select the object to monitor.

Step 6 Set rules for monitoring thresholds for the object.

Step 7 Click Add.

The added monitoring thresholds are displayed in the Threshold List area. The system refreshes the Threshold List area on all the other clients.

----End

6.14.3 Modifying Monitoring Thresholds

Description For the existing real-time monitoring thresholds, you can modify the warp and the alarm severity level.

Network Equipment Supporting This Task MSC Server and MGW.

MGW supports only one monitoring category: ISUP office monitor.

Prerequisites Before modifying monitoring thresholds, ensure that:

Page 138: 47396377 m2000-operation-guide

6 Performance Management M2000

Operator Guide

6-48 Huawei Technologies Proprietary Issue 02 (2006-10-31)

! You have logged in to the M2000 client. ! The monitoring thresholds are set.

Procedure To modify monitoring thresholds, perform the following steps on the M2000 client:

Step 1 Choose Performance > Performance Monitor.

The Performance Monitor window is displayed.

Step 2 Click the Monitor Task tab on the left of the window.

Step 3 Select a monitoring task in the navigation tree.

Step 4 Right-click the monitoring task and select Monitor Threshold Setting.

The Monitor Threshold Management dialog box is displayed, as shown in Figure 6-22.

The Threshold List area displays all thresholds set for the monitoring task.

Step 5 Select a set monitoring threshold.

Step 6 In the Threshold Info area, reset monitoring threshold parameters.

Step 7 Click Modify.

The modified monitoring thresholds are displayed in the Threshold List area. The system automatically refreshes the Threshold List area on all the other clients.

----End

6.14.4 Deleting Monitoring Thresholds

Description You can delete unnecessary monitoring thresholds.

Network Equipment Supporting This Task MSC Server and MGW.

MGW supports only one monitoring category: ISUP office monitor.

Prerequisites Before deleting monitoring thresholds, ensure that:

! You have logged in to the M2000 client. ! The monitoring thresholds are set.

Procedure To delete monitoring thresholds, perform the following steps on the M2000 client:

Step 1 Choose Performance > Performance Monitor.

Page 139: 47396377 m2000-operation-guide

M2000 Operator Guide 6 Performance Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 6-49

The Performance Monitor window is displayed.

Step 2 Click the Monitor Task tab on the left of the window.

Step 3 Select a monitoring task in the navigation tree.

Step 4 Right-click the monitoring task and select Monitor Threshold Setting.

The Monitor Threshold Management dialog box is displayed, as shown in Figure 6-22.

The Threshold List area displays all thresholds set for the monitoring task.

Step 5 Select the set monitoring thresholds.

Press Shift or Ctrl to select multiple monitoring thresholds at a time.

Step 6 Click Delete.

After a monitoring threshold is deleted, the system automatically refreshes the Threshold List area on all the other clients.

----End

Page 140: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-1

7 Configuration Management

About This Chapter

The following table lists the contents of this chapter.

Title Description

7.1 Querying NE Configuration

Describes how to query the NE configuration.

7.2 Synchronizing NE Configuration

Describes how to synchronize the NE configuration.

7.3 Exporting NE Configuration

Describes how to export the NE configuration.

7.4 Saving NE Configuration to a File

Describes how to save the NE configuration to a file.

7.5 Setting NE Type Privilege Rules

Describes how to set the NE type privilege rules.

7.6 Applying NE Type Privilege Rules

Describes how to apply the NE type privilege rules.

7.7 Managing NE Users Describes how to manage the NE user accounts.

7.8 Monitoring Operations of M2000 Users and NE Users

Describes how to monitoring the operation of the M2000 users and the NE users.

7.9 Management of Enhanced Maintenance for NEs

Describes how to perform the management of enhanced maintenance for NEs.

7.10 Executing NE MML Commands

Describes how to execute the MMl commands.

Page 141: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-2 Huawei Technologies Proprietary Issue 02 (2006-10-31)

7.1 Querying NE Configuration 7.1.1 Configuration Types

When you add a physical NE in the topology, the M2000 automatically synchronizes the NE to obtain the NE configuration, and then saves the NE configuration to the M2000 server. When the NE configuration changes, the NE reports the changed configuration to the the M2000 to update the NE configuration stored on the server.

The NE configuration consists of two categories of information:

! Physical information, such as the information about the cabinets, subracks, and boards configured for an NE

! Logical information, the information irrelevant to the physical NE structure, such as the IP address, cell number, and route number

7.1.2 Querying NE Configuration

Description Query the NE configuration, composed of the physical and logical information, through the MIT browser.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before querying the NE configuration through the MIT browser, ensure that:

! You have logged in to the M2000 client. ! The NE communicates with the M2000 well.

Procedure To query the NE configuration through the MIT browser, perform the following steps on the M2000 client:

Step 1 Choose Configuration > MIT Browser.

The MIT Browser window is displayed.

Step 2 Select the NE to be queried in the navigation tree on the left.

The NE configuration is displayed in the window on the right. The NE becomes an expandable node.

Step 3 Click on the left of the node.

All the configuration types available for the NE are displayed in the navigation tree, as shown in Figure 7-1.

Page 142: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-3

Figure 7-1 Querying NE configuration through the MIT browser

Step 4 Click a configuration type.

Details about the configuration type are displayed on the right. The configuration type in the left navigation tree becomes expandable.

Step 5 To query more information, repeat steps 2 and 3.

----End

7.1.3 Querying the Basic NE Configuration

Description Query the basic NE configuration, such as the NE name, type, version, and IP address, through the NE report.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before querying the basic NE configuration, ensure that you have logged in to the M2000 client.

Procedure To query the basic NE configuration, perform the following steps on the M2000 client:

Page 143: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-4 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Step 1 Choose Configuration > NE Report.

The NE Selection-NE Report dialog box is displayed.

Step 2 Select an NE. Click OK.

The Operation Result dialog box is displayed.

Step 3 Click OK.

The NE Report dialog box is displayed, as shown in Figure 7-2.

Figure 7-2 NE Report dialog box

----End

7.2 Synchronizing NE Configuration 7.2.1 Synchronizing NE Configuration Manually

Description Synchronize the NE configuration manually if the NE configuration changes during the process when a physical NE is disconnected and then reconnected to the M2000.

Network Equipment Supporting This Task All manageable network equipment.

Page 144: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-5

Prerequisites Before synchronizing NE configuration manually, ensure that:

! You have logged in to the M2000 client. ! The NE is connected to the M2000, and the relevant mediation layer is installed.

Procedure To synchronize NE configuration manually, perform the following steps on the M2000 client:

Step 1 Select one or more physical NEs in the topology view.

Step 2 Right-click and select Synchronize NE configuration or Synchronize NE configuration in batch.

The synchronization progress is displayed on the top left corner of the NE icon, as shown in Figure 7-3

Figure 7-3 Synchronization progress

! To stop the synchronization, right-click and select Cancel Synchronization. ! When 100% is displayed, the synchronization is complete and the progress percentage bar exits.

----End

7.2.2 Synchronizing NE Configuration Automatically

Description When you modify the configuration of a physical NE through the M2000 or the relevant LMT, the NE automatically initiates the configuration synchronization with the M2000.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before synchronizing NE configuration automatically, ensure that the NE is properly connected to the M2000.

Procedure The system performs the automatic synchronization. No manual operations are required.

Page 145: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-6 Huawei Technologies Proprietary Issue 02 (2006-10-31)

7.2.3 Synchronizing NE Configuration Periodically

Description Synchronize configuration of physical NEs by setting scheduled synchronization tasks. The scheduled synchronization tasks synchronize all the NE configuration data each time.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before synchronizing NE configuration periodically, ensure that:

! You have logged in to the M2000 client. ! The NE is properly connected to the M2000.

Procedure To synchronize the NE configuration periodically, perform the following steps on the M2000 client:

Step 1 Choose Configuration > Task Management.

The Task Management window is displayed.

Step 2 Click Add.

The Add Task dialog box is displayed.

Step 3 Enter the task name and description.

Step 4 Set Task Type to Scheduled Synchronization.

Step 5 Set the execution type, time, and period.

Step 6 Select the NE on which the scheduled synchronization is to be performed.

Step 7 Click OK.

----End

7.3 Exporting NE Configuration 7.3.1 Exporting NE Configuration Manually

Description Export the configuration of a physical NE manually.

Network Equipment Supporting This Task All manageable network equipment.

Page 146: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-7

Prerequisites Before exporting NE confiugration manually, ensure that the NE is properly connected to the M2000.

Procedure To export NE confiugration manually, perform the following steps on the M2000 client:

Step 1 Choose Configuration > MIT Browser.

The MIT Browser window is displayed.

Step 2 Unfold the navigation tree. Select a physical NE to export the configuration.

Step 3 Right-click and select Export.

The Export Configuration Data dialog box is displayed.

Step 4 Enter a file name and a path for saving the file.

Step 5 Select a file type.

Step 6 Click Export.

----End

7.3.2 Exporting NE Confiugration Periodically

Description Export the configuration of physical NEs by setting scheduled export tasks. The scheduled export tasks export all the NE configuration.

Export the NE configuration throuhg the following path on the M2000 server :

/export/home/omc/var/fileint/cm/autoExport on the M2000 server

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before exporting NE confiugration periodically, ensure that the NE is properly connected to the M2000.

Procedure To export NE confiugration periodically, perform the following steps on the M2000 client:

Step 1 Choose Configuration > Task Management.

The Task Management window is displayed.

Step 2 Click Add.

The Add Task dialog box is displayed.

Page 147: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-8 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Choose Configuration > Task Management.

Step 3 Enter the task name and description.

Step 4 Set Task Type to Scheduled Export Operation.

Step 5 Set the execution type, time, and period.

Step 6 Select an NE on which the scheduled export task is to be performed.

Step 7 Click OK.

----End

7.4 Saving NE Configuration to a File

Description Query the basic NE configuration through NE reports, and save the queried NE configuration to a TXT, HTML, CSV, or XLS file.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before saving NE configuration to a file, ensure that you have logged in to the M2000 client.

Procedure To save NE configuration to a file, perform the following steps on the M2000 client:

Step 1 Choose Configuration > NE Report.

The NE Selection-NE Report dialog box is displayed.

Step 2 Select the NE for which you want to query the configuration. Click OK.

The Operation Result dialog box is displayed, as shown in Figure 7-4.

Page 148: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-9

Figure 7-4 Operation Result dialog box

Step 3 Click OK.

The Save dialog box is displayed.

Step 4 Enter a file name and select a file format. Click Save.

----End

7.5 Setting NE Type Privilege Rules

Description Set privilege rules for NE types. The privileges preset for an NE type are automatically inherited by new NEs of the NE type.

The NodeBs of the same type may have different privileges based on the hosting RNC.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before setting NE type privilege rules, ensure that the NE is properly connected to the M2000.

Page 149: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-10 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Procedure To set NE type privilege rules, perform the following steps on the M2000 client:

Step 1 Choose System > Security Management.

The Security Management dialog box is displayed.

Step 2 Select an NE type in the navigation tree.

Step 3 Click Setting Rule.

Step 4 The Setting Rule dialog box is displayed.

Step 5 Select users and command groups.

Step 6 Click OK.

----End

7.6 Applying NE Type Privilege Rules

Description Apply the NE type privilege rules, so that the privileges preset for an NE type apply to the created NEs of the NE type.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before applying NE type privilege rules, ensure that the NE communicates the M2000 well.

Procedure To apply NE type privilege rules, perform the following steps on the M2000 client:

Step 1 Choose System > Security Management.

The Security Management window is displayed.

Step 2 Select an NE in the navigation tree.

If the target NE is not displayed in the navigation tree, right-click the NE node and select Refresh to refresh the navigation manually.

Step 3 Click Apply Rule.

Step 4 Click Yes to apply the preset rules to the NE.

----End

Page 150: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-11

7.7 Managing NE Users 7.7.1 Overview of NE Users

The M2000 manages two classes of users:

! M2000 users To log in to the M2000, you must have an M2000 user account and the corresponding password. M2000 user accounts are endowed with different operation privileges such as security management, alarm management , and performance management. The M2000 administrator authorizes privileges to the other M2000 user accounts. The privilege authorization is not described in this manual.

! NE users NE users are special M2000 user accounts. When an M2000 user is bound to an NE and authorized with command privileges, the M2000 user becomes a user of that NE. The information about the user is delivered to the NE. The NE user has the privileges to execute the MML commands of the NE on the M2000 and LMT. In addition, the NE user can start the LMT directly on the M2000. The NE users are authorized to execute different commands.

7.7.2 Principles for NE User Authorization The NE users are authorized to execute different commands.

Each category of NEs provides several groups of MML commands. Authorize the privileges of the MML command groups to the NE users based on the actual needs. Follow the principles below to authorize the privileges:

! NE administrator: all command groups ! NE operator: command groups related to data configuration and status query ! NE monitor: command groups related to status query

7.7.3 Creating NE Users

Description Bind an M2000 user to an NE to create a user of the NE, and then authorize command group privileges to the NE user.

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, MSC Server, MGW, HLR, and IWF.

Prerequisites Before creating NE user accounts, ensure that:

! You have logged in to the M2000 client. ! You have the authorized operation privileges.

Page 151: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-12 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Procedure To creat NE user accounts, perform the following steps on the M2000 client:

Step 1 Choose System > Security Management.

The Security Management window is displayed.

Step 2 Select an M2000 user in the User in the navigation tree.

Step 3 Right-click and select Bind NE.

The Bind NE dialog box is displayed.

Step 4 Select the NE you want to bind the user account, and select command groups, as shown in Figure 7-5.

Figure 7-5 Selectting an NE and command groups for the created NE user account

Step 5 Click OK.

The NE and command groups bound to the NE user are displayed in the NE tab in the right of the Security Management window.

----End

7.7.4 Modifying Privileges for NE Users

Description Modify the command groups bound to an NE user as required.

Page 152: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-13

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, MSC Server, MGW, HLR, and IWF.

Prerequisites Before modifying privileges for NE users, ensure that:

! You have logged in to the M2000 client. ! You are authorized to modify the MML commands bound to the NE user.

Procedure To modify privileges for NE users, perform the following steps on the M2000 client:

Step 1 Choose System > Security Management.

The Security Management window is displayed.

Step 2 Under the NE node in the navigation tree, select the NE bound with the NE user you want to modify, and then select the NE user, as shown in Figure 7-6.

Figure 7-6 Selecting an NE user

If the target NE is not displayed in the navigation tree, right-click the NE node in the topology view , select Refresh to refresh the navigation manually.

Step 3 On the right of the Security Management window, click the Command Group tab. Click Bind Command Group.

The Bind Command Group dialog box is displayed, as shown in Figure 7-7.

Page 153: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-14 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 7-7 Selecting command groups

Step 4 Select command groups for the NE user. Click OK.

----End

7.7.5 Deleting NE User Accounts

Description Delete NE user accounts. After an NE user account is deleted, you cannot use the NE user account to execute MML commands of the NE on the M2000, or you cannot log in to the LMT of the NE.

The corresponding M2000 user, however, still exists.

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, MSC Server, MGW, HLR, and IWF.

Prerequisites Before deleting an NE user account, ensure that:

! You have logged in to the M2000 client. ! You are authorized to delete NE users.

Procedure To delete NE user accounts, perform the following steps on the M2000 client:

Step 1 Choose System > Security Management.

Page 154: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-15

The Security Management window is displayed.

Step 2 Under the NE node in the navigation tree, select the NE bound with the NE user account you want to delete, and then select the user account.

If the target NE is not displayed in the navigation tree, right-click the NE node in the topology view , select Refresh to refresh the navigation manually.

Step 3 Right-click and select Delete.

When the Confirm dialog box is displayed, click Yes.

----End

7.8 Monitoring Operations of M2000 Users and NE Users 7.8.1 Overview of User Logs and NE Logs

You can operate an NE directly on the M2000 or by sending MML commands from the LMT of the NE. The M2000 monitors all the operations performed on the M2000 and LMT, and records the operations into logs.

! The operations performed on the M2000 are recorded to user logs. ! The operations performed on the LMT are recorded to NE logs.

The M2000 supports browsing user and NE logs, and monitors login of M2000 and NE users.

7.8.2 Synchronizing NE Logs

Description Upload operation logs from an NE LMT to the M2000 through the synchronization between the M2000 and the NE, so that you can browse the operation logs on the M2000.

Synchronize NE logs in either of the following two ways:

! Manual synchronization: The M2000 starts extracting NE logs from NEs after receiving a manual synchronization command.

! Automatic synchronization: The M2000 sends a synchronization command to NEs to extract NE logs at the preset time of each day.

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, MSC Server, MGW, HLR, CG and IWF.

Prerequisites Before synchronizing NE logs, ensure that:

! You have logged in to the M2000 client. ! The NE is properly connected to the M2000. ! The NE file server is configured.

Page 155: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-16 Huawei Technologies Proprietary Issue 02 (2006-10-31)

! You are authorized to query and synchronize NE logs.

Procedure for Synchronizing NE Logs Manually To synchronize NE logs manually, perform the following steps on the M2000 client:

Step 1 Select an NE from the Topology map.

Step 2 Right-click and select Synchronize NE Log.

Step 3 To view the synchronization progress, select Software > Browser.

The information, such as the synchronization status, progress, and time, is displayed in the table in the lower part of the Software Browser window, as shown in Figure 7-8.

Figure 7-8 Software Browser dialog box

Procedure for Synchronizing NE Logs Automatically To synchronize NE logs automatically, perform the following steps on the M2000 client:

Step 1 Choose System > Log Management > NE Log Setting.

The NE Log Setting dialog box is displayed, as shown in Figure 7-9.

Page 156: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-17

Figure 7-9 Synchronizing NE logs automatically

Step 2 Turn on the Enable the NE log synchronizing check box, set the time for automatic synchronization, and click Set.

During the auto-synchronization process, much bandwidth and CPU resources are consumed. To avoid the influence to user routine operation, Huawei recommends you to perform this task in the morning.

----End

7.8.3 Querying NE Logs

Description Query the NE logs synchronized from the NE to the M2000.

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, MSC Server, MGW, HLR, CG and IWF.

Prerequisites Before querying NE logs, ensure that:

! You have logged in to the M2000 client. ! You are authorized to query and synchronize NE logs.

Procedure To query NE logs, perform the following steps on the M2000 client:

Page 157: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-18 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Step 1 Choose System > Log Management > Log Query and Statistic.

The Log Management window is displayed.

Step 2 In the navigation tree on the left, select the nodes Log Query > NE Log.

Step 3 Set query conditions on the right of the window, as shown in Figure 7-10.

Figure 7-10 Querying NE logs

Step 4 Click Query.

The queried NE logs are displayed.

----End

7.8.4 Monitoring NE User Login on LMTs

Description The M2000 monitors login of NE users on the NE LMTs.

When an NE user logs in to or out of the relevant LMT, a message box is displayed at the bulb at the right bottom corner of the M2000 GUI, showing the user name and terminal IP address of the NE user that currently logs into or out of the LMT.

You can set on the M2000 client whether to display the login status of the NE user on the LMT. For details, see section 2.3 “Setting Properties of the M2000 Client.”

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, MSC Server, MGW, HLR, CG and IWF.

Page 158: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-19

Prerequisites Before monitoring NE user login on LMTs, ensure that:

! You have logged in to the M2000 client. ! You are authorized to monitor NE users.

Procedure No manual operations are required.

7.8.5 Monitoring Operations and Sessions of NE Users

Description On the M2000 client, you can maintain and monitor NE users locally. You can query information about NE users and monitor operations and sessions of NE users. For the NE user that performs invalid operations, the M2000 forces the NE user to exit.

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, MSC Server and IWF.

Prerequisites Before monitoring operations and sessions of NE users, ensure that:

! You have logged in to the M2000 client. ! You are authorized to monitor and force NE users to exit.

Procedure To monitor operations and sessions of NE users, perform the following steps on the M2000 client:

Step 1 Choose System > User Monitor.

The User Monitor dialog box is displayed.

Step 2 Click the Location Maintenance Monitor tab.

Step 3 Select an NE in the physical topology tree on the left.

Step 4 Click Monitor.

The monitoring of the status, sessions, and operations of the users of the NE starts.

----End

7.9 Management of Enhanced Maintenance for NEs 7.9.1 Overview

Enhanced management for NE maintenance includes the following functions:

Page 159: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-20 Huawei Technologies Proprietary Issue 02 (2006-10-31)

! Device management ! Trace management ! Monitoring management

7.9.2 Upgrading Enhanced Maintenance for NEs

Description ! Upgrade the version of enhanced maintenance for NEs. ! Generate the Enhanced NE Maintenance menu item.

Network Equipment Supporting This Task All NEs, except the CG, in the WCDMA networks.

Prerequisites Before upgrading the enhanced maintenance for NEs, ensure that:

! You have logged in to the M2000 client as the NE user account. ! Both the M2000 server and the client are installed with meditative NE software. ! The NEs are connected to the M2000 properly. ! The NEs support the LMT.

Procedure To upgrade the enhanced maintenance for NEs, perform the following steps:

Step 1 Select a physical NE in the topology view or from the navigation tree.

Step 2 Right-click the NE, and select Upgrade Enhanced NE Maintenance from the shortcut menu.

The Confirm dialog box is displayed, prompting "The upgrade takes some time. Do you really need to upgrade?"

Step 3 Click Yes.

If no upgrade files exist in the local, go to step 5).

Step 4 The Confirm dialog box is displayed, prompting “The upgrade file exists. Do you want to redownload the upgrade file?”

The local system can save only three versions of the upgrade file. Click Yes to redownload the upgrade file. Click No to run the existing upgrade file.

Step 5 Select the installation directory. Note that the directory must be the installation directory of the current client.

Step 6 Click Next to install the upgrade file.

Step 7 Click Finish.

After the upgrade file is installed successfully, restart the M2000.

Page 160: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-21

Step 8 Select a physical NE and right-click it.

The Enhanced NE Maintenance menu item is added, as shown in Figure 7-11.

Figure 7-11 enhanced NE maintenance

Choose a menu item under the Enhanced NE Maintenance. The function is performed if the version of common components for the enhanced NE maintenance on the M2000 client is consistent with that on the server. Otherwise, perform the following steps: ! If the version on the client is earlier than that on the server, the system prompts you to upgrade the

common component for the enhanced NE maintenance on the client. Click Yes to upgrade. Click No to perform the maintenance forcibly.

! If the version on the client is later than that on the server, the system prompts you to install the corresponding enhanced NE maintenance version on the server, or uninstall the common component for the enhanced NE maintenance on the client to restart the enhanced NE maintenance upgrade.

----End

7.9.3 Equipment Management

Description ! Activate the NE device panel. ! Configure and maintain the NE device though MML command. ! Ensure the normal running of the system.

Network Equipment Supporting This Task All NEs, except the CG, in the WCDMA networks.

Page 161: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-22 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Prerequisites Before activating the NE device panel, ensure that:

! You have logged in to the M2000 client as the NE user account. ! Both the M2000 server and the client are installed with meditative NE software. ! The NEs are connected to the M2000 properly. ! The NEs has been upgraded with the enhanced maintenance.

Procedure To activate the NE device panel, perform the following steps:

Step 1 Select a physical NE in the topology view or from the navigation tree.

Step 2 Right-click the NE and choose Enhanced NE Maintenance > Equipment Management from the shortcut menu.

You can manage the NE device in the displayed Device Panel dialog box, as shown in Figure 7-12.

Figure 7-12 Device panel

----End

7.9.4 Monitoring Management

Description ! Activate the NE monitoring panel.

Page 162: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-23

! Monitor the NE device and service status through graphics or data in real time. ! Analyze and handle the exceptions.

Network Equipment Supporting This Task All NEs, except the CG, in the WCDMA networks.

Prerequisites Before activating the NE monitoring panel, ensure that:

! You have logged in to the M2000 client as the NE user account. ! Both the M2000 server and the client are installed with meditative NE software. ! The NEs are connected to the M2000 properly. ! The NEs has been upgraded with the enhanced maintenance.

Procedure To activate the NE monitoring panel, perform the following steps:

Step 1 Select an NE in the topology view or from the navigation tree.

Step 2 Right-click the NE, and choose Enhanced NE Maintenance > Monitoring Management from the shortcut menu.

You can monitor the NE in the displayed Monitor Panel window, as shown in Figure 7-13.

Figure 7-13 Monitor Panel

----End

Page 163: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-24 Huawei Technologies Proprietary Issue 02 (2006-10-31)

7.9.5 Tracing Management

Description Activate the NE trace panel.

Locate and handle the NE failure through tracing interfaces and signaling links.

Network Equipment Supporting This Task All NEs, except the CG, in the WCDMA networks.

Prerequisites Before activating the NE trace panel, ensure that:

! You have logged in to the M2000 client as the NE user account. ! Both the M2000 server and the client are installed with meditative NE software. ! The NEs are connected to the M2000 properly. ! The NEs has been upgraded with the enhanced maintenance.

Procedure To activate the NE trace panel, perform the following steps:

Step 1 Select an NE in the topology view or from the navigation tree.

Step 2 Right-click the NE, and choose Enhanced NE Maintenance > Tracing Management from the shortcut menu.

You can perform the trace management in the displayed Trace Panel dialog box, as shown in Figure 7-14.

Page 164: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-25

Figure 7-14 Trace panel

----End

7.10 Executing NE MML Commands 7.10.1 Overview of MML Commands

MML is the Human-Machine Language. You can send MML commands to the NEs on the M2000 to operate and maintain the NEs. For example, you can configure NE information and query NE settings.

7.10.2 Viewing the MML Command Window

Description View the MML Command window on the M2000 client.

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, MSC Server, MGW, HLR, and IWF.

Prerequisites Before viewing the MML Command window, ensure that:

! You have logged in to the M2000 client. ! The mediation software of this NE is installed on the M2000 server.

Page 165: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-26 Huawei Technologies Proprietary Issue 02 (2006-10-31)

! The NE communicates with the M2000 well.

Procedure To view the MML Command window, perform the following steps on the M2000 client:

Step 1 Choose Configuration > MML Command.

The MML Command window is displayed.

Step 2 Select an NE and the NE version in the navigation tree on the left.

The MML command navigation tree and the command entry box are displayed, as shown in Figure 7-15.

Figure 7-15 MML Command window

The system upgrades the NE version automatically if the NE version is not upgraded. After the upgrade, query the MML commands of the NE.

----End

7.10.3 Executing One MML Command

Description Execute one MML command in the MML Command window on the M2000 client.

Page 166: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-27

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, MSC Server, MGW, HLR, and IWF.

Prerequisites Before executing one MML command, ensure that:

! You have logged in to the M2000 client as an NE user of the NE. ! The MML Command window is displayed. ! The NE user is bound with the relevant command groups.

Procedure To execute one MML command, perform the following steps on the M2000 client:

Step 1 In the navigation tree , the upper left part of the MML Command window , select a NE with version.

Step 2 In the MML command navigation tree, the bottom left part of the MML Command window, select the node of an MML command you want to execute.

Step 3 Double-click the command node.

The command is displayed in the Command Input box in the bottom left part of the MML Command window, as shown in Figure 7-15.

Step 4 Enter the parameters of the command.

The mandatory parameters are red.

Step 5 Click on the right of the Command Input box or press F9 to execute the command.

The results for the executed command are displayed in the Command Maintenance tab in the right part of the MML Command window.

! When executing the same MML command on multiple NEs, the system delivers the command to the

NEs one after another. The NEs, however, must be of the same type and version. ! For some MML commands, more than one message is returned after you execute the command. The

Command Maintenance tab, however, displays only the first message. To view the following messages, choose Configuration > Follow-up Report Browser. The Follow-up Report Browser window is displayed to show the following messages.

----End

7.10.4 Setting the MML Command Script

Description Set the MML command script mode to save MML commands to a command script.

A command script is a text file. It records a batch of MML commands for a single NE or multiple NEs of the same type. You can execute multiple MML commands by executing a command script.

Page 167: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-28 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, MSC Server, MGW, HLR, and IWF.

Prerequisites Before setting the MML command script, ensure that:

! You have logged in to the M2000 client as an NE user. ! The MML Command window is displayed. ! The NE user is bound with the relevant command groups.

Procedure To set the MML command script, perform the following steps on the M2000 client:

Step 1 Click the Command Maintenance tab on the right of the MML Command window.

Step 2 Right-click in the blank area of the tab, and select MML Client Setting.

The MML Client Setting dialog box is displayed, as shown in Figure 7-16.

Figure 7-16 Selecting the script mode

Step 3 Turn on the Script Mode check box in the Operation Mode Option area. Click OK.

Step 4 Enter an MML command in the MML Command window.

You can enter multiple MML commands here. The entered commands are added to the command list.

Step 5 Click on the right of the Command Input box.

The Save dialog box is displayed.

Step 6 Enter the name and path of the script file to save the MML commands to the script.

----End

Page 168: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-29

7.10.5 Executing Multiple MML Commands

Description Set immediate script tasks. The system executes the immediate task to execute multiple MML commands at a time by executing a script file that contains the command.

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, MSC Server, MGW, HLR, and IWF.

Prerequisites Before executing multiple MML commands, ensure that:

! You have logged in to the M2000 client as an NE user of the NE. ! The MML command script file is configured. ! The NE user is bound with the relevant command groups.

Procedure To execute multiple MML commands, perform the following steps on the M2000 client:

Step 1 Choose Configuration > Script Command.

The Script Command window is displayed.

Step 2 Click Create.

The Create Task dialog box is displayed, as shown in Figure 7-17.

Figure 7-17 Create Task dialog box

Page 169: 47396377 m2000-operation-guide

7 Configuration Management M2000

Operator Guide

7-30 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Step 3 Enter a task name, and select a script file.

Step 4 Turn on the Immediate Task option. Set Start Time, Period, and Repeat Times. Click OK.

----End

7.10.6 Executing MML Commands Periodically

Description Set periodic script tasks. The system executes the periodic task at the specified time to execute MML commands through a script file that contains the commands.

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, MSC Server, MGW, HLR, and IWF.

Prerequisites Before executing MML commands periodically, ensure that:

! You have logged in to the M2000 client as an NE user of the NE. ! The MML command script file is configured. ! The NE user is bound with the relevant command groups.

Procedure To execute MML commands periodically, perform the following steps on the M2000 client:

Step 1 Choose Configuration > Script Command.

The Script Command window is displayed.

Step 2 Click Create.

The Create Task dialog box is displayed, as shown in Figure 7-17.

Step 3 Enter a task name, and select a script file.

Step 4 Turn on the Periodic Task option. Set Start Time, Period, and Repeat Times. Click OK.

----End

7.10.7 Saving MML Command Results

Description Set report redirection to save the MML command result to a file.

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, MSC Server, MGW, HLR, and IWF.

Page 170: 47396377 m2000-operation-guide

M2000 Operator Guide 7 Configuration Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 7-31

Prerequisites Before saving MML command results, ensure that:

! You have logged in to the M2000 client as an NE user of the NE. ! The MML Command window is displayed. ! The NE user is bound with the relevant command groups.

Procedure To save MML command results, perform the following steps on the M2000 client:

Step 1 Select an NE and an NE version in the MML Command window.

The M2000 GUI displays the MML Command tree and the Command Input box.

Step 2 Right-click the Command Maintenance tab in the MML Command window, and select Report Redirection.

Step 3 In the displayed Save dialog box, enter a name for the file to save the MML command result.

Step 4 Execute an MML command.

The command result is displayed in the Common Maintenance tab and saved to the file.

Step 5 To stop the saving of the command result, right-click in the Command Maintenance tab, and select Cancel Redirection.

To save the result of the last MML command to a file, right-click in the Common Maintenance tab, and select Save As.

----End

Page 171: 47396377 m2000-operation-guide

M2000 Operator Guide 8 NE Software and License Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 8-1

8 NE Software and License Management

About This Chapter

The following table lists the contents of this chapter.

Title Description

8.1 Checking the NE Software Describes how to check the NE software.

8.2 Setting the File Server Describes how to set the file server.

8.3 Upgrading the NE Software

Describes how to upgrade the NE software.

8.4 Upgrading the NodeB Software and Patches

Describes how to upgrade the NodeB software and patches.

8.5 Managing the Software License

Describes how to manage the software license.

Page 172: 47396377 m2000-operation-guide

8 NE Software and License Management M2000

Operator Guide

8-2 Huawei Technologies Proprietary Issue 02 (2006-10-31)

8.1 Checking the NE Software 8.1.1 Checking NE Software Packages on the M2000

Description Check the software version of the NEs that are saved on the M2000 server.

Network Equipment Supporting This Task RNC, NodeB, SGSN, and GGSN.

Prerequisites Before checking NE software packages on the M2000, ensure that you have logged in to the M2000 client.

Procedure To check NE software packages on the M2000, perform the following steps on the M2000 client:

Step 1 Choose Software > Browser.

The Software Browser dialog box is displayed.

Step 2 Click the Server tab. Select an NE type in the navigation tree.

Step 3 Select the VERSION node to view the information about all software versions and patches of the NE type, as shown in Figure 8-1.

Page 173: 47396377 m2000-operation-guide

M2000 Operator Guide 8 NE Software and License Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 8-3

Figure 8-1 Checking the NE version

----End

8.1.2 Checking the Running NE Software

Description Check the version of the software that is currently running on the NE.

Network Equipment Supporting This Task RNC, NodeB, and GGSN.

Prerequisites Before checking the running NE software, ensure that:

! You have logged in to the M2000 client. ! The file server is configured.

Procedure To check the running NE software, perform the following steps on the M2000 client:

Step 1 Choose Software > Browser.

The Software Browser window is displayed.

Step 2 Click the NE tab. Select an NE in the navigation tree.

Page 174: 47396377 m2000-operation-guide

8 NE Software and License Management M2000

Operator Guide

8-4 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Step 3 Select the VERSION node to view the information about the software version and patches of the NE.

----End

8.2 Setting the File Server 8.2.1 Purpose of and Principles for Setting the File Server

Software management of the M2000 is based on the FTP protocol. An FTP server, that is, the relay server, is required for transferring files between the M2000 and the NEs. By default, the M2000 serves as the FTP server and the NEs as FTP clients.

Owing to the restriction of the firewall upon networking or other network reasons, NEs may fails to directly download files from the M2000. Hence the M2000 must support NEs to be set as relay servers. Table 8-1 lists the file servers available for the NEs.

Table 8-1 File servers available for the NEs

NE File Server

NodeB RNC or M2000

RNC RNC or M2000

CG GGSN, MSC Server, or M2000

SGSN SGSN, GGSN, or M2000

GGSN SGSN or M2000

MSCServer MSC Server or M2000

MGW MSC Server or M2000

HLR MSC Server or M2000

IWF MSC Server or M2000

8.2.2 Setting the NE File Server

Description Set the file server for an NE. You can perform software management operations, such as checking the NE software version, upgrading the NE software, and viewing NE logs through the file server.

Network Equipment Supporting This Task RNC, NodeB, CG, SGSN, GGSN, MSC Server, MGW, HLR, and IWF.

Page 175: 47396377 m2000-operation-guide

M2000 Operator Guide 8 NE Software and License Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 8-5

Prerequisites Before setting the NE file server, ensure that you have logged in to the M2000 client.

Procedure To set the NE file server, perform the following steps on the M2000 client:

Step 1 Choose System > File Server Setting.

The File Server Setting dialog box is displayed.

Step 2 Select an NE in the navigation tree.

Step 3 In the File Server Name column on the right of the dialog box, select a file server for the NE, as shown in Figure 8-2.

Figure 8-2 Setting the file server

Step 4 Click Apply to make the file server effective.

----End

8.3 Upgrading the NE Software 8.3.1 Procedure for Upgrading the NE Software

Figure 8-3 shows the procedure for upgrading the NE software through the M2000 client.

Page 176: 47396377 m2000-operation-guide

8 NE Software and License Management M2000

Operator Guide

8-6 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 8-3 Procedure for upgrading the NE software

Synchronize softwareversion

Yes No

New version runsnormally?

Prepare new softwareversion

Download new softwareversion

Load new software version

Activate new softwareversion

Start

Fall back softwareversion

End

8.3.2 Copying the NE Software to the M2000 Client

Description Copy the NE software from the CD to the local computer.

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, MSC Server, MGW, HLR, and IWF.

Prerequisites Before copying the NE software to the M2000 client, ensure that you have logged in to the Windows operating system.

Procedure To copy the NE software to the M2000 client, perform the following steps on the M2000 client:

Page 177: 47396377 m2000-operation-guide

M2000 Operator Guide 8 NE Software and License Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 8-7

Step 1 Insert the NE software CD into the CD-ROM of the M2000 client.

Step 2 Copy the data from the CD to the disk on the computer.

----End

8.3.3 Uploading the NE Software from the M2000 Client to the M2000 Server

Description Upload the NE software from the PC that serves as the M2000 client to the M2000 server.

Network Equipment Supporting This Task RNC, NodeB, SGSN, GGSN, and MSC Server.

Prerequisites Before uploading the NE software from the M2000 client to the M2000 server, ensure that you have logged in to the M2000 client.

Procedure To upload the NE software from the M2000 client to the M2000 server, perform the following steps on the M2000 client:

Step 1 Choose Software > Browser.

The Software Browser window is displayed.

Step 2 Click the Server tab. Select the NE for which you want to upload the software.

Step 3 Select the VERSION node and then a software version.

Step 4 Right-click and select Upload Patch File to Current Folder > From Local.

The Upload File to Server dialog box is displayed.

Step 5 Select the path of the local NE software file in the left pane. Click to add the file to the right pane.

Step 6 Click Start.

A percentage is displayed in the lower part of the Upload File to Server window to show the upload progress.

Step 7 Click Exit when the upload is complete.

----End

Page 178: 47396377 m2000-operation-guide

8 NE Software and License Management M2000

Operator Guide

8-8 Huawei Technologies Proprietary Issue 02 (2006-10-31)

8.3.4 Downloading the NE Software to a Board of an NE

Description Download an NE software from the M2000 server to a board of the NE.

Files must be transferred between the client and the NEs through a file server.

Network Equipment Supporting This Task RNC, NodeB, GGSN, SGSN, and MSC Server.

Prerequisites Before downloading the NE software to a board of an NE, ensure that:

! You have logged in to the M2000 client. ! The file server of the NE is configured. ! The NE is properly connected to the M2000.

Procedure To download the NE software to a board of an NE, perform the following steps on the M2000 client:

Step 1 Choose Software > File Transfer Wizard.

The File Transfer Wizard dialog box is displayed, as shown in Figure 8-4.

Page 179: 47396377 m2000-operation-guide

M2000 Operator Guide 8 NE Software and License Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 8-9

Figure 8-4 Selecting the file location and type

Step 2 Select the file location, file type, and NE type. Click Next.

Step 3 Select the file to be transferred, and click Next.

Step 4 Select NE as the destination. Click Next.

Step 5 Confirm the transfer settings. Click Transfer.

The Download Software Parameters Selection dialog box is displayed, as shown in Figure 8-5.

Page 180: 47396377 m2000-operation-guide

8 NE Software and License Management M2000

Operator Guide

8-10 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 8-5 Selecting download software parameters

Step 6 Select the board to which the software is downloaded. Click OK.

Step 7 Click Exit in the File Transfer Wizard dialog box.

----End

8.3.5 Operating the NE Software

Description Manage the NE software through software management of the M2000. The M2000 software management includes the Load, Activate, and Synchronize operations.

! Load: to load the NE software to each board. ! Activate: to activate the NE software.

The NE software is inactive after it is loaded to the NE. After receiving the activation command, the NE restarts and then runs the software.

! Synchronize: to synchronize the activated NE software version of the active BAM/control-board to the standby BAM/control-board to keep the version consistency.

Network Equipment Supporting This Task RNC, NodeB and GGSN.

Prerequisites Before operating the NE software, ensure that:

! You have logged in to the M2000 client.

Page 181: 47396377 m2000-operation-guide

M2000 Operator Guide 8 NE Software and License Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 8-11

! The file server of the NE is configured. ! The NE is properly connected to the M2000. ! The NE software is downloaded to the NE.

Procedure To operate the NE software, perform the following steps on the M2000 client:

Step 1 Choose Software > Browser. The Software Browser window is displayed.

Step 2 Click the NE tab. Select an NE.

Step 3 Select the VERSION node, and then a software version.

Step 4 Right-click and select one of the following menu items:

The NE resets automatically after you activate the NE software. Be cautious with the Activate operation.

! Load: to load the NE software ! Activate: to activate the NE software ! Synchronize: to synchronize the software of the active BAM/control-board to the

standby BAM/control-board

After you select one of the above menu items, the M2000 creates a software management task. Choose Software > Browser to view the task in the Software Browser window.

----End

8.3.6 Downloading NE Software Patches to a Board of an NE

Description Download the NE software patches from the M2000 server to a board of an NE.

Network Equipment Supporting This Task RNC and GGSN.

Prerequisites Before downloading NE software patches to a board of an NE, ensure that:

! You have logged in to the M2000 client. ! The file server of the NE is configured. ! The NE is properly connected to the M2000.

Page 182: 47396377 m2000-operation-guide

8 NE Software and License Management M2000

Operator Guide

8-12 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Procedure For details, see part 8.3.4 "Downloading the NE Software to a Board of an NE."

8.3.7 Operating Patches

Description Manage the NE software through software management of the M2000. The M2000 software management includes the Load, Activate, Deactivate, Confirm, and Uninstall operations.

! Load: to load the NE software to each board. ! Activate: to activate the NE software.

The NE software is inactive after it is loaded to the NE. After receiving the activation command, the NE restarts and then runs the software.

! Deactivate: to deactivate the patches if the patches do not work well. ! Confirm: to confirm the patches so that the activated patch serves as the current default

patch and the patch is still valid upon a system restart. Confirm the patches after the patches work properly for a while after being activated.

! Uninstall: to uninstall the patches if the patches are of no use.

Network Equipment Supporting This Task RNC, GGSN, NodeB, MSC Server.

Prerequisites Before operating patches, ensure that:

! You have logged in to the M2000 client. ! The file server of the NE is configured. ! The NE is properly connected to the M2000. ! The NE software patches are downloaded to the NE.

Procedure To operate patches, perform the following steps on the M2000 client:

Step 1 Choose Software > Browser.

The Software Browser window is displayed.

Step 2 Click the NE tab. Select an NE. Select the VERSION node and then a patch version.

Step 3 Right-click and click one of the following menu items:

Page 183: 47396377 m2000-operation-guide

M2000 Operator Guide 8 NE Software and License Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 8-13

The NE resets automatically after you activate the NE software. Be cautious with the Activate operation.

! Load: to load the NE patch ! Activate: to activate the NE patch ! Deactivate: to deactivate the NE patch ! Confirm: to confirm the NE patch ! Uninstall: to uninstall the NE patch

After you select one of the above menu items, the M2000 creates a software management task. Choose Software > Browser to view the task in the Software Browser window.

----End

8.3.8 Monitoring the Software Upgrade Progress

Description Monitor the NE upgrade process, which includes loading, activating, and synchronizing the NE software, and loading, activating, deactivating, confirming, and uninstalling the NE patches.

Network Equipment Supporting This Task RNC, NodeB, GGSN, and MSC Server.

Prerequisites Before monitoring the software upgrade progress, ensure that:

! You have logged in to the M2000 client. ! The file server of the NE is configured. ! The NE is properly connected to the M2000.

Procedure To monitor the software upgrade progress, perform the following steps on the M2000 client:

Step 1 Choose Software > Browser.

The Software Browser window is displayed.

Step 2 The progress percentages of various tasks are listed in a table in the lower part of the Software Browser window.

Step 3 Right-click and select Set to filter the information displayed in the window.

To view the details of a particular line, right-click and select Show Detail.

----End

Page 184: 47396377 m2000-operation-guide

8 NE Software and License Management M2000

Operator Guide

8-14 Huawei Technologies Proprietary Issue 02 (2006-10-31)

8.3.9 Falling Back the Software Version

Description Fall back the NE software to the version before the upgrade.

Network Equipment Supporting This Task RNC, NodeB, and GGSN.

Prerequisites Before falling back the software version, ensure that:

! You have logged in to the M2000 client. ! The file server of the NE is configured. ! The NE is properly connected to the M2000.

Procedure To fall back the software version, perform the following steps on the M2000 client:

Step 1 Choose Software > Browser.

The Software Browser window is displayed.

Step 2 Click the NE tab. Select the NE version that is used before the upgrade.

Step 3 Right-click and select Load to load the NE software.

The NE resets automatically after you activate the NE software. Be cautious with the Activate operation.

Step 4 Right-click and select Activate to activate the NE software.

----End

8.4 Upgrading the NodeB Software and Patches 8.4.1 NodeB Upgrade Policies

Usually, an RNC hosts tens or hundreds of NodeBs. The following ways are used to upgrade multiple NodeBs at a time:

! Upgrade the software of one NodeB first. After verifying the software upgrade, install and verify the patches, and then upgrade the other NodeBs in batches.

Page 185: 47396377 m2000-operation-guide

M2000 Operator Guide 8 NE Software and License Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 8-15

! Upgrade all the NodeBs in batches. Divide them into groups and then upgrade the NodeBs in each group in batches. To simplify the verification test after the upgrade, divide the NodeBs by region. The number of NodeBs in one group depends on the batch processing capability of the M2000. By default, the M2000 supports batch upgrade of 30 NodeBs at a time.

8.4.2 Upgrading One NodeB

Description Upgrade one NodeB at a time.

The M2000 supports the upgrading of the NodeB software. You can define the upgrading procedure on the M2000 client. The system performs the upgrade automatically based on the defined procedure, which simplifies the software upgrade.

Network Equipment Supporting This Task NodeB.

Prerequisites Before upgrading one NodeB, ensure that:

! You have logged in to the M2000 client. ! The file server is configured for the NodeB. ! The NodeB is properly connected to the M2000. ! The upgrade software and patches of the NodeB are uploaded to the M2000 server.

Procedure To upgrade one NodeB, perform the following steps on the M2000 client:

Step 1 Choose Software > Browser.

The Software Browser window is displayed.

Step 2 Click the NE tab. Select NodeB.

Step 3 Right-click and select Upgrade.

The NodeB Upgrade – step 1 of 2 dialog box is displayed, as shown in Figure 8-6.

Page 186: 47396377 m2000-operation-guide

8 NE Software and License Management M2000

Operator Guide

8-16 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Figure 8-6 Step 1 of 2 for upgrading one NodeB

Step 4 Select the NodeB you want to upgrade. Click Next.

The NodeB Upgrade – step 2 of 2 dialog box is displayed, as shown in Figure 8-7.

Figure 8-7 Step 2 of 2 for upgrading one NodeB

Page 187: 47396377 m2000-operation-guide

M2000 Operator Guide 8 NE Software and License Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 8-17

Step 5 Select Upgrade Bootrom and Software or Upgrade Patch, and select the relevant operations.

Click OK.

The Confirm dialog box is displayed.

Step 6 Click OK.

The system upgrades the NodeB software or patches.

----End

8.4.3 Upgrading Multiple NodeBs

Description Upgrade multiple NodeBs at a time.

The M2000 supports the batch software upgrading for multiple NodeBs. You can define the upgrading procedure on the M2000 client. The system performs the upgrade automatically based on the defined procedure, which simplifies the software upgrade.

By default, the M2000 supports the batch upgrade of 30 NodeBs at a time.

Network Equipment Supporting This Task NodeB.

Prerequisites Before upgrading multiple NodeBs, ensure that:

! You have logged in to the M2000 client. ! The file server is configured for the NodeBs. ! The NodeBs are properly connected to the M2000. ! The upgrade software and patches of the NodeBs are uploaded to the M2000 server.

Procedure For details, see part 8.4.2 "Upgrading One NodeB." Ensure to select multiple NodeBs in the NodeB Upgrade – step 2 of 2 dialog box.

8.5 Managing the Software License 8.5.1 Overview

Software license management applies to only the NEs such as the RNC, NodeB, SGSN, and GGSN.

This section takes the NodeB as an example to explain how to manage the NodeB license. The related management operations include viewing, modifying, and synchronizing the NodeB license.

Page 188: 47396377 m2000-operation-guide

8 NE Software and License Management M2000

Operator Guide

8-18 Huawei Technologies Proprietary Issue 02 (2006-10-31)

8.5.2 Checking the License Allocated to NodeBs

Description On the M2000 client, you can check the license information of each NodeB, or the RAN license information allocated to each NodeB hosted in the RAN concerned.

Network Equipment Supporting This Task NodeB.

Prerequisites Before checking the license allocated to NodeBs, ensure that:

! You have logged in to the M2000 client. ! The NodeBs are properly connected to the M2000. ! The ESN is obtained from the corresponding NodeB.

Procedure To check the license allocated to NodeBs, perform the following steps on the M2000 client:

Step 1 Choose Software > License Manager.

The License Browser window is displayed, as shown in Figure 8-8.

Figure 8-8 Browsing the license of the current NodeB

Step 2 Select an RNC node in the file structure tree on the left.

The table on the right displays the license of all the NodeBs hosted in this RAN.

Page 189: 47396377 m2000-operation-guide

M2000 Operator Guide 8 NE Software and License Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 8-19

----End

8.5.3 Modifying the License Allocated to NodeBs

Description You can schedule licenses among NodeBs to adjust to the change of network functions and capacity in special cases. Modify the license allocated to NodeBs through the M2000 client.

Network Equipment Supporting This Task NodeB.

Prerequisites Before modifying the license allocated to NodeBs, ensure that:

! You have logged in to the M2000 client. ! The NodeBs are properly connected to the M2000. ! The Equipment Serial Number (ESN) is obtained from the corresponding NodeB. ! The sum of the license allocated to all the NodeBs hosted in the RNC does not exceed

the license control information.

Procedure To modify the license allocated to NodeBs, perform the following steps on the M2000 client:

Step 1 Choose Software > License Manager.

The License Browser window is displayed.

Step 2 Select an RNC node in the file structure tree on the left. The table in the upper part of the window displays the RAN license.

Step 3 Select a license record.

The table in the lower part of the window lists the license allocated to all the NodeBs hosted in the RAN concerned.

Step 4 Select a NodeB license record. Right-click and select Modify, or double-click the NodeB license record.

The Modify dialog box is displayed.

Reset the parameters.

Step 5 Click OK.

Step 6 Make the modified license effective.

For details, see 8.5.4 "Allocating the RAN License."

----End

Page 190: 47396377 m2000-operation-guide

8 NE Software and License Management M2000

Operator Guide

8-20 Huawei Technologies Proprietary Issue 02 (2006-10-31)

8.5.4 Allocating the RAN License

Description After you modify the NodeB license on the M2000 client, allocate the modified RAN license to all the NodeBs hosted in the RAN concerned.

Network Equipment Supporting This Task NodeB

Prerequisites Before allocating the RAN license, ensure that:

! You have logged in to the M2000 client. ! The NodeBs are properly connected to the M2000. ! The ESN is obtained from the corresponding NodeB.

Procedure To allocate the RAN license, perform the following steps on the M2000 client:

Step 1 Choose Software > License Manager.

The License Browser window is displayed.

Step 2 Select an RNC node in the file structure tree on the left.

The table in the upper part of the window displays the RAN license.

Step 3 Select a license record.

The lower part of the window lists the license allocated to all the NodeBs hosted in the RAN concerned.

Step 4 Select a NodeB with the license modified. Right-click and select Distribute All.

The Confirm dialog box is displayed.

Step 5 Click OK.

The modified license information is allocated to all the NodeBs.

----End

8.5.5 Synchronizing the License Allocated to NodeBs

Description Synchronize the license to ensure that the license allocated to all the NodeBs is consistent with that stored on the M2000 server.

Page 191: 47396377 m2000-operation-guide

M2000 Operator Guide 8 NE Software and License Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 8-21

Network Equipment Supporting This Task NodeB

Prerequisites Before synchronizing the license allocated to NodeBs, ensure that:

! You have logged in to the M2000 client. ! The NodeBs are properly connected to the M2000. ! The ESN is obtained from the corresponding NodeB.

Procedure To synchronize the license allocated to NodeBs, perform the following steps on the M2000 client:

Step 1 Choose Software > License Manager.

The License Browser window is displayed.

Step 2 Select an RNC node in the file structure tree on the left.

The table in the right upper part of the window displays the RAN license.

Step 3 Select a license record.

The table in the lower part of the window lists the license allocated to all the NodeBs hosted in the RAN concerned.

Step 4 Select a NodeB with the license modified. Right-click and select Synchronize License to synchronize the NodeB license.

----End

8.5.6 Deleting the RAN License

Description After the RAN is allocated with a new license, the system automatically activates the license. If the old license still exists, it is deactivated by the system. Users can remove the deactivated licenses in the RAN.

Network Equipment Supporting This Task NodeB

Prerequisites Before deleting the RAN license, ensure that:

! You have logged in to the M2000 client. ! The NodeBs are properly connected to the M2000. ! The ESN is obtained from the corresponding NodeB.

Page 192: 47396377 m2000-operation-guide

8 NE Software and License Management M2000

Operator Guide

8-22 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Procedure To delete the RAN license, perform the following steps on the M2000 client:

Step 1 Choose Software > License Manager.

The License Browser window is displayed.

Step 2 Select an RNC node in the file structure tree on the left.

The table in the right upper part of the window displays the RAN license.

Step 3 Select a license record. Right-click and select Delete.

The license is deleted.

----End

8.5.7 Uploading the License from the Client to the Folder on the Server

Description Upload the license from the M2000 client to a folder on the M2000 server and wait for allocation.

Network Equipment Supporting This Task NodeB

Prerequisites Before uploading the license from the client to a folder on the server, ensure that:

! You have logged in to the M2000 client. ! The NodeBs are properly connected to the M2000. ! The ESN is obtained from the corresponding NodeB.

Procedure To upload the license from the client to a folder on the server, perform the following steps on the M2000 client:

Step 1 Choose Software > License Manager.

The License Browser window is displayed.

Step 2 Select an RNC node in the file structure tree on the left. Right-click the RNC node and select Upload > From Client.

The Upload File(s) to Server dialog box is displayed.

Page 193: 47396377 m2000-operation-guide

M2000 Operator Guide 8 NE Software and License Management

Issue 02 (2006-10-31) Huawei Technologies Proprietary 8-23

Step 3 Select the file(s) or folder(s) to be uploaded on the left, and click to add them to the

list on the right. Click to move the selected file(s) or folder(s) from the right list to the left list.

Step 4 Click Start to upload the selected file(s) or folder(s).

The lower part of the window displays the uploading process.

Step 5 Click Stop to stop the uploading.

The selected file(s) or folder(s) are deleted.

Step 6 Click Exit when the upload is complete.

The License Browser dialog box displays the uploaded file(s) or folder(s).

----End

Page 194: 47396377 m2000-operation-guide

M2000 Operator Guide 9 Backup Managemnet

Issue 02 (2006-10-31) Huawei Technologies Proprietary 9-1

9 Backup Managemnet

About This Chapter

The following table lists the contents of this chapter.

Title Description

9.1 Overview of the NE Data Introduces the Ne data to be backed up.

9.2 Backing Up NE Data Describes how to backup the NE data.

9.3 Browsing the NE Backup Progress

Describes how to browse the NE backup progress.

9.4 Checking NE Backup Files Describes how to check the NE backup files.

9.5 Restoring the NE Data Describes how to restore the NE data.

Page 195: 47396377 m2000-operation-guide

9 Backup Managemnet M2000

Operator Guide

9-2 Huawei Technologies Proprietary Issue 02 (2006-10-31)

9.1 Overview of the NE Data Back up the NE data periodically to ensure data security. The M2000 supports the backup of the NE configuration files and logs to the M2000 server.

Table 9-1 lists the NE data to be backed up.

Table 9-1 NE backup data

NE Type Backup File Description

Data configuration Configuration data of the BS

Engineering parameters Engineering data of the BS

Operation logs Data about BS maintenance

Device archives Manufacturing data of all boards in the BS

Main control data NMPT O&M data

Board logs O&M data of each board in the BS

NodeB

RTWP routine test logs RTWP data

Configuration data SGSN configuration data

System data SGSN system data

User data SGSN user data

Command conversion file MML commands changed to the default ones of the SGSN

Alarm conversion file Alarms changed to the default ones of the SGSN

Performance tasks Data about SGSN performance tasks

User-defined performance options

Data about user-defined SGSN performance options

Performance templates Data about SGSN performance templates

Tracing tasks Data about SGSN tracing tasks

License SGSN license

SGSN

System description Description of the SGSN hardware

Environment configuration Information on application types of the UMG8900

Configuration data UMG configuration data

MGW

Performance task configuration

Data about UMG performance tasks

Page 196: 47396377 m2000-operation-guide

M2000 Operator Guide 9 Backup Managemnet

Issue 02 (2006-10-31) Huawei Technologies Proprietary 9-3

NE Type Backup File Description

Performance object templates Data about UMG performance object templates

Performance counter templates Data about UMG performance counter templates

Performance time templates Data about UMG performance time templates

Performance task templates Data about UMG performance task templates

User-defined performance counters

UMG user defined performance counters

Tracing task configuration Configuration data about tracing tasks

Routine test task configuration Configuration data about UMG routine test tasks

Alarm configuration modification

Modified UMG alarm configuration data

Alarm filter conditions UMG filter conditions

Alarm board filter conditions Conditions for filtering UMG boards

Alarm synchronization number

UMG alarm synchronization number

Data management configuration

Configuration data about the UMG data management

User data UMG user data

Configuration data GGSN configuration data

Alarm logs GGSN alarm logs

Operation logs GGSN operation logs

Performance statistics GGSN performance statistics

GGSN

User data GGSN user data

RNC Configuration data RNC configuration data

MSC Server

Configuration data MSC Server configuration data

CG Configuration data CG configuration data

HLR Configuration data HLR configuration data

IWF Configuration data IWF configuration data

Page 197: 47396377 m2000-operation-guide

9 Backup Managemnet M2000

Operator Guide

9-4 Huawei Technologies Proprietary Issue 02 (2006-10-31)

9.2 Backing Up NE Data 9.2.1 Backup Modes

Back up the NE data in two ways: periodic backup and manual backup.

! Periodic backup: The M2000 backs up the NE data periodically through the periodic backup task, which backs up the data about all the NEs.

! Manual backup: Manual backup is also called immediate backup. In other words, you can back up the NE data manually at any time.

9.2.2 Backing Up NE Data Periodically

Description Create periodic back tasks to back up the NE data periodically.

Network Equipment Supporting This Task All manageable network equipment.

Prerequisites Before backing up NE data periodically, ensure that:

! You have logged in to the M2000 client. ! The file server is configured. ! You are authorized with the relevant privileges.

Procedure To back up NE data periodically, perform the following steps on the M2000 client:

Step 1 Choose Tool > System Backup > Periodic Backup Setting.

The Periodic Backup dialog box is displayed, as shown in Figure 9-1.

Page 198: 47396377 m2000-operation-guide

M2000 Operator Guide 9 Backup Managemnet

Issue 02 (2006-10-31) Huawei Technologies Proprietary 9-5

Figure 9-1 Creating a periodic NE backup task

Step 2 Click the NE tab.

Step 3 Turn on the Enable NE Periodic Backup check box.

The periodic backup tasks are activated only after you turn on the Enable NE Periodic Backup check box.

Step 4 Click to set the time point for executing a periodic backup task.

Step 5 Set the period for executing the periodical backup task.

The system executes the backup task at the specified time periodically.

Step 6 Click OK.

----End

9.2.3 Backing Up NE Data Manually

Description Back up the NE data manually.

Network Equipment Supporting This Task All types of network equipment listed in the NE data backup list.

Prerequisites Before backing up NE data manually, ensure that:

Page 199: 47396377 m2000-operation-guide

9 Backup Managemnet M2000

Operator Guide

9-6 Huawei Technologies Proprietary Issue 02 (2006-10-31)

! You have logged in to the M2000 client. ! The file server is configured. ! You are authorized with the relevant privileges.

Procedure To back up NE data manually, perform the following steps on the M2000 client:

Step 1 Choose Tool > System Backup > Backup Management.

The Backup Management dialog box is displayed.

Step 2 Click the NE Backup List tab.

Step 3 Select an NE in the navigation tree to back up the NE data.

Press Ctrl to select multiple NEs at a time. To select all the NEs, select the root node.

Step 4 Click Backup.

----End

9.3 Browsing the NE Backup Progress

Description Browse the progress of the NE data backup task.

Network Equipment Supporting This Task All types of network equipment listed in the NE data backup list.

Prerequisites Before browsing the NE backup progress, ensure that:

! You have logged in to the M2000 client. ! The file server is configured. ! You are authorized with the relevant privileges.

Procedure To browse the NE backup progress, choose Tool > System Backup > Backup Management. The progress of the backup task is displayed in the lower part of the Backup Management dialog box.

Page 200: 47396377 m2000-operation-guide

M2000 Operator Guide 9 Backup Managemnet

Issue 02 (2006-10-31) Huawei Technologies Proprietary 9-7

9.4 Checking NE Backup Files

Description Check the NE data backup files on the M2000 server.

Network Equipment Supporting This Task All types of network equipment listed in the NE data backup list.

Prerequisites Before checking NE backup files, ensure that:

! You have logged in to the M2000 client. ! The file server is configured. ! You are authorized with the relevant privileges.

Procedure To check NE backup files, perform the following steps on the M2000 client:

Step 1 Choose Tool > System Backup > Backup Management. The Backup Management dialog box is displayed.

Step 2 Click the NE Backup List tab.

Step 3 Unfold the the navigation tree, and select an NE.

All the backup files of the NE data are listed in the right part of the tab.

Click Refresh to refresh the backup file list. Choose Tool > System Backup > Backup Management, and the Backup Management dialog box is displayed

----End

9.5 Restoring the NE Data

Description Restore the NE data backup files on the server to the NE.

Network Equipment Supporting This Task All types of network equipment listed in the NE data backup list.

Prerequisites Before restoring the NE data, ensure that:

! You have logged in to the M2000 client.

Page 201: 47396377 m2000-operation-guide

9 Backup Managemnet M2000

Operator Guide

9-8 Huawei Technologies Proprietary Issue 02 (2006-10-31)

! The file server is configured. ! You are authorized with the relevant privileges.

Procedure To restore the NE data, perform the following steps on the M2000 client:

Step 1 Choose Tool > System Backup > Backup Management.

The Backup Management window is displayed.

Step 2 Click the NE Backup List tab.

Step 3 Select an NE in the navigation tree.

The backup files of the NE data are listed in NE Backup List.

Press Ctrl to select multiple NEs at a time. To select all the NEs, click the root node.

Step 4 Select a backup file in the list.

Step 5 Right-click and select Restore, or click Restore in the dialog box.

----End

Page 202: 47396377 m2000-operation-guide

M2000 Operator Guide 10 Troubleshooting

Issue 02 (2006-10-31) Huawei Technologies Proprietary 10-1

10 Troubleshooting

About This Chapter

The following table lists the contents of this chapter.

Title Description

10.1 Client Login Failures Introduces the possible causes and handling suggestions.

10.2 Client Running Faults Introduces the possible causes and handling suggestions.

10.3 Topology Management Faults

Introduces the possible causes and handling suggestions.

10.4 Alarm Management Faults

Introduces the possible causes and handling suggestions.

Page 203: 47396377 m2000-operation-guide

10 Troubleshooting M2000

Operator Guide

10-2 Huawei Technologies Proprietary Issue 02 (2006-10-31)

10.1 Client Login Failures 10.1.1 Prompt "Login failed. Confirm that your user name and password are case sensitive and correct."

Symptoms The login to the M2000 client fails. The system prompts "Login failed. Confirm that your user name and password are case sensitive and correct."

Possible Causes The possible causes include:

! The user account does not exist. ! The user account is already deleted because the user account has not been used for login

for more than six months.

Handling Suggestions Handle this fault in either of the following ways:

! Relog in to the M2000 client with the correct user name and password. ! Recreate the user account.

10.1.2 Prompt "Invalid user account."

Symptoms The login to the M2000 client fails. The system prompts "Invalid user account."

Possible Causes The possible causes include:

! The user account is set to Invalid. ! The system automatically sets this user account to Invalid because the user account has

not been used for login for three months.

Handling Suggestions Contact the M2000 administrator to set the status of the user account to Valid.

10.1.3 Prompt "Invalid login duration."

Symptoms The login to the M2000 client fails. The system prompts "Invalid login duration."

Page 204: 47396377 m2000-operation-guide

M2000 Operator Guide 10 Troubleshooting

Issue 02 (2006-10-31) Huawei Technologies Proprietary 10-3

Possible Causes The current time is not in the time range of permitting the user account to perform operation.

Handling Suggestions Contact the M2000 administrator to change the operating time range for this user account.

10.1.4 Prompt Message "Invalid password."

Symptoms The login to the M2000 client fails. The system prompts "Invalid password."

Possible Causes The password is incorrect.

Handling Suggestions Relog in to the M2000 client with the correct user name and the password.

10.1.5 Prompt Message "The password has expired. Please change your password! "

Symptoms The login to the M2000 client fails. The system prompts "Password expired. Please change your password!"

Possible Causes The login password of the user account has expired.

Handling Suggestions Contact the M2000 administrator to reset the password for this user account.

10.1.6 Prompt Message "Maintenance Mode."

Symptoms The login to the M2000 client fails. The system prompts "Maintenance mode."

Possible Causes The M2000 system is running in the maintenance mode.

Handling Suggestions Contact the M2000 administrator to reset the running mode of the M2000 system.

Page 205: 47396377 m2000-operation-guide

10 Troubleshooting M2000

Operator Guide

10-4 Huawei Technologies Proprietary Issue 02 (2006-10-31)

10.1.7 Prompt Message "The User Has Reached the Maximum Login Attempts. The User Account Has Been Locked, and It Can Be Unlocked in 1 Minute."

Symptoms The login to the M2000 client fails. The system prompts "The user has reached the maximum login attempts. The user account has been locked, and it can be unlocked in 1 minute."

Possible Causes The password used for the current user account to log in to the system is incorrect, and the number of attempts to log in has reached the set threshold.

Handling Suggestions Contact the M2000 administrator to unlock the user account, or wait until the system unlocks the user account.

10.1.8 Prompt Message "The Server Doesn’t Exist or Service Is Not Running."

Symptoms The login to the M2000 client fails. The system prompts "The server doesn’t exist or service is not running."

Possible Causes The possible causes include:

! The IP address of the server is incorrect. ! The communication between the client and the server is faulty. ! The server or the service is not running. ! The server has more than one IP address.

Handling Suggestions Handle the fault in either of the following ways:

! Use correct server IP address. ! Check the connection between the client and the server.

Ensure that the client can ping to the server. For details, see the M2000 Software Installation or M2000 HA System Software Installation.

! Contact the M2000 administrator to check the operating status of the server.

Page 206: 47396377 m2000-operation-guide

M2000 Operator Guide 10 Troubleshooting

Issue 02 (2006-10-31) Huawei Technologies Proprietary 10-5

10.1.9 Prompt Message "Exceed Maximum Sessions." ing

Symptoms The login to the M2000 client fails. The M2000 prompts "Exceed maximum sessions."

Possible Causes The number of users logging in to the M2000 system reaches the limit.

Handling Suggestions Wait until a user exits the system.

10.1.10 Prompt Message "Loading Module Failed, System Will Exit."

Symptoms The login to the M2000 client fails. The M2000 prompts "Loading module failed, system will exit."

Possible Causes The time on the client is inconsistent with that on the server.

Handling Suggestions Maintain time consistency between the client and the server .

10.1.11 Prompt Message "Failed to Log in to the Server after the Auto Client Upgrade or Running Exception"

Symptoms When you log in to the server from the client, the system prompts for an upgrade. After the upgrade, you cannot log in to the server, or function exceptions occur after you log in to the server.

Possible Causes The possible causes include:

! The server version and the client version are inconsistent. During the upgrade, the client version is higher than the server version.

! The client and server versions do not belong to the same version series.

The client upgrade will be smooth if:

! The client version and the server version belong to the same version series, for example, C02B022.

Page 207: 47396377 m2000-operation-guide

10 Troubleshooting M2000

Operator Guide

10-6 Huawei Technologies Proprietary Issue 02 (2006-10-31)

! The server version is higher than the client version, for example, the server version is C02B022SP01 and the client version is C02B022.

Handling Suggestions Uninstall the existing client, and install the client with the correct version. For details, see the M2000 Software Installation Manual or M2000 HA System Software Installation Manual.

10.2 Client Running Faults 10.2.1 Abortion of the M2000 Client

Symptoms The M2000 client interface closes automatically.

Possible Causes The possible causes include:

! You are forced to exit the M2000 client. The user with the operation privileges, such as the M2000 administrator, can force you to exit the M2000 client. The M2000 client prompts a message before your exit.

! You change the time of the current M2000 client. In this case, the M2000 client does not prompt any message before your exit.

Handling Suggestions Handle the fault in either of the following ways:

! Contact the M2000 administrator for the operation privilege. ! Do not change the time of the current M2000 client during the M2000 operation. Exit the

M2000 client before you change the time.

10.2.2 Failure to Run the M2000 Client

Symptoms The M2000 client fails to start.

Possible Causes The possible causes include:

! The computer is short of memory. The M2000 client operation requires a memory of 256 MB. When the system runs short of memory, the M2000 client prompts "out of memory."

! Errors occur when you install the M2000 client.

Page 208: 47396377 m2000-operation-guide

M2000 Operator Guide 10 Troubleshooting

Issue 02 (2006-10-31) Huawei Technologies Proprietary 10-7

Handling Suggestions Handle the fault in either of the following ways:

! Avoid starting several M2000 clients on the same terminal. ! Quit other programs irrelevant to the M2000 client on the terminal. ! Uninstall the existing M2000 client, and install a new one.

10.2.3 Abnormal Display of M2000 Client Interface

Symptoms Characters displayed on the M2000 client are abnormal.

Possible Causes The configuration file is incorrect.

Handling Suggestions Uninstall the existing M2000 client, and install a new one.

10.2.4 The Bulb on the GUI Is On and Off Intermittently

Symptoms The client cannot receive the event alarms and broadcast messages from the server. On the client, the bulb at the lower right corner of the GUI is on and off intermittently. See Figure 10-1.

Figure 10-1 The connection fails between the client and the server

Possible Causes The M2000 uses the event mechanism of CORBA to check whether the communication between the M2000 client and the M2000 server is functioning well. A CORBA event is called in a different way from a common CORBA request. For a common request, the client initiates a connection and sends the request to the server. The server responds to the client using the same connection; however, for a CORBA event, when the client initiates a subscription request, the server sets up a new connection with the client and sends the event to the client using this new connection. Therefore, such a fault results from the failure in setting up a connection from the server to the client. The possible causes are as follows:

Page 209: 47396377 m2000-operation-guide

10 Troubleshooting M2000

Operator Guide

10-8 Huawei Technologies Proprietary Issue 02 (2006-10-31)

! You are using dual IP addresses of the client. The client monitors either of the IP addresses. Therefore, sometimes the client connects to the server normally, sometimes does not.

! You are using a firewall.

Handling Suggestions ! If you set dual client IP addresses, change the settings on the client as follows.

Open default.xml in \lib\openorb\config, and then find the following information.

<!-- properties controlling the incomming server side. -->

<property name="listenAddress" value="0.0.0.0">

<description>

Address to listen on on multi-homed host. Defaults to 0.0.0.0,

all local addresses.

</description>

</property>

<property name="port" value="53100">

<description>

Port for the iiop transport to listen on. Defaults to 0, any

available port.<p/>

Command line alias Port is available.

</description>

</property>

Change the value of listenAddress to a client IP address that you can ping successfully from the server. In addition, you can use this IP address to connect to the port 53100 by Telnet.

! If you use a firewall, change the settings as follows. On the firewall, open port 53100 from the server to the client IP address. The IP address and the port must be consistent with those set in the configuration file on the client.

10.3 Topology Management Faults 10.3.1 Failure to Refresh the Topology View

Symptoms The connection between the client and the server is normal. The topology view, however, cannot be refreshed in real time.

Possible Causes Multiple IP addresses are configured for the PC serving as the client.

Handling Suggestions In this case, specify the IP address for communications before logging in to the M2000 server. For details, see the M2000 Installation Manual or M2000 HA System Installation Manual.

Page 210: 47396377 m2000-operation-guide

M2000 Operator Guide 10 Troubleshooting

Issue 02 (2006-10-31) Huawei Technologies Proprietary 10-9

10.3.2 Failure to Discover NodeBs Automatically

Symptoms The system fails to discover NodeBs automatically.

Possible Causes The names of the NodeBs are invalid. The NodeB name must not contain the following characters: ~!, @, #, $, %, ^, &, *, (, ), +, -, =, {, }, [, ], \, \, |, ;, ', :, \, ", <, >, ., ?, /, . Also the name must not end with a space.

Handling Suggestions Execute the corresponding commands on the RNC to reset the names of the NodeBs.

10.3.3 Conflicted Names for the Created Topology Objects

Symptoms When you create a topology object, the system prompts "The attribute value name already exists." , but you cannot see the topology object with this name in the topology view.

Possible Causes The causes include:

! The current topology is not refreshed in real time. ! You do not have the privilege to create objects with the same name.

Handling Suggestions Change the object name and recreate the topology object.

10.4 Alarm Management Faults 10.4.1 Time Delay of Alarm Message Real-Time Printing

Symptoms After you enable the alarm messages real-time print function, the printer cannot print the reported alarm messages displayed in the browse window.

Possible Causes The printer prints the alarm messages when the records fill one whole page or five minutes after the printer receives the alarms.

Page 211: 47396377 m2000-operation-guide

10 Troubleshooting M2000

Operator Guide

10-10 Huawei Technologies Proprietary Issue 02 (2006-10-31)

Handling Suggestions This is normal. No operation is necessary.

10.4.2 Failure to Receive Alarm Emails in Real-Time

Symptoms Both an e-mail address and a phone number are set in the Remote notify tab of the Fault Service Settings dialog box. But only an e-mail is received when an alarm occurs.

Possible Causes The phone number is incorrect. The phone number must begin with the country code, for example, 861361234***1, where 86 is the country code of the People’s Republic of China (PRC).

In some countries or districts, however, the phone number must not begin with the country code, for example, the Unite Arab Emirates (UAE).

Handling Suggestions Enter the correct phone number in Remote notify detail settings.

10.4.3 Failure to Receive Alarm SMSs in Real-Time

Symptoms The alarm SMS received on the mobile phone notifies the alarm generated 10 minutes ago.

Possible Causes It takes about six seconds for an SMS to reach the receiver. Therefore, the M2000 can send a maximum of 10 SMSs in one minute. The delay occurs when too many alarms are generated.

Handling Suggestions In the Remote Notify tab of Fault Service Settings, select fewer types of alarms to send by SMS. Ensure that only alarms with the highest priority are sent to the mobile phone through the SMS.

10.4.4 Unknown NE Names During the Alarm Query

Symptoms In the History Fault Alarm Query dialog box, the NE names in some alarm message are displayed as Unknown.

Possible Causes The NE reporting the alarm has been deleted from the M2000.

Page 212: 47396377 m2000-operation-guide

M2000 Operator Guide 10 Troubleshooting

Issue 02 (2006-10-31) Huawei Technologies Proprietary 10-11

Handling Suggestions No operation is required.

To avoid such faults, delete the NE data after you delete an NE.