M ARK M ACIAS S HAWN B EARD SCC O FFICE OF I NSTITUTIONAL R ESEARCH 2007 SCC Employee Opinion Survey

MARK MACIAS

SHAWN BEARD

SCC OFFICE OF INSTITUTIONAL RESEARCH

2007 SCC Employee Opinion Survey

Background

November 2007SCC Office of Institutional Research

Conducted spring 200780-item survey designed to collect opinions on seven key

areas: CCS District Environment SCC Campus Environment Communications Planning and Decision-Making Resources and Facilities Work Environment Equity and Diversity

A similar survey was conducted in 2003. 16 items from that survey were included in 2007 to allow direct comparison.

Presentation includes only key findings.Full report will be made available soon.

Who Responded


All SCC faculty, staff, and exempt employees were invited to participate.

Out of 570 SCC employees, 254 responded (45%).

In 2003, 57% responded.Employee classifications used in analysis:

Faculty includes full-time and part-time. Staff includes classified and hourly staff, full-time and

part-time (excludes student work-study). Exempt includes professional and administrative

exempt.

Section 1 – CCS District Environment


Organizational adaptability: Only half of SCC employees believe CCS is innovative and that

CCS administration is open to change.Working relationships:

Only one-third of SCC employees believe SCC has good relationship with SFCC and IEL faculty and staff.*

Only two out of five SCC employees believe SCC staff has a good relationship with CCS staff.*

Employee comments about district environment The most common responses regard complaints about too much

paperwork and too many regulations. The next most common responses regard a lack of connection

between district and SCC. (only about 17%-just over 1 out of 6- answered these questions)

Section 2 – SCC Campus Environment


Overall ratings of SCC as a place to work are highly positive. 70% recommend family and friends work here and

over 85% recommend taking classes here. Organizational adaptability: Over 60% of

employees view SCC as innovative and see administrators as open to change*

Working relationships among faculty, staff, and administration: Overall positive**

Employee comments about campus environment The most common concerns were regarding parking

lot and campus security before and after hours.

Section 3 – Communications


Internal Information flow Only half feel well informed about SCC Two-thirds feel well informed about their division Three-quarters feel well informed about dept. * Only 40% feel well informed about budget allocations.

Opportunities for input Only half feel that SCC provides environment conducive to open discussion

and that they are provided with opportunities to communicate with administration.

Communications with the public While over half believe SCC has a good public image, only one-third feel the

community is well informed about what SCC has to offer them. Employee comments about communications

Most comments regarding SCC’s communication with the public were positive.

Most comments regarding SCC’s internal communication were negative.

Section 4 – Planning and Decision-making


Vision and Mission Two-thirds understand the SCC mission and strategic goals 42% of faculty and 54% of staff say they understand SCC’s vision

for the future, compared to 73% of exempt.Growth

Two-thirds agree that SCC can excel in fulfilling its mission and can continue on a path of growth.

The Planning Process Only one in five agree that resources are adequate to ensure

effective evaluation and planning. Only 30% feel that budget decisions reflect participation of all

parties. Less than half of faculty and staff feel their input has contributed to

dept planning and policy-making, and less than one-quarter feel they contributed to campus level planning and policy-making.

Employee comments about planning and decision making Issues regarding budgeting were the most common theme.

Section 5 – Resources and Facilities


About three-quarters feel they are provided with sufficient physical space, equipment, and supplies needed to perform their job.

Only about 40% feel SCC provides resources necessary for maintaining and upgrading physical space when needed.

Less than one-third of faculty and staff feel there is clear, well-known, systematic planning used to provide for facilities and equipment needs, compared to a majority of exempt.

Less than one-third of faculty and staff, and only half of exempt, feel that parking is adequate.

Employee responses about resources and facilities: The most common comments were regarding a lack of physical space in

classrooms or offices. Inadequate parking for students was mentioned several times as well.

Section 6 – Work Environment


The vast majority (over 70%) feel that: their work contributes to the mission of the div/dept, individual initiative and teamwork are encouraged, interpersonal relationships are courteous and professional.

About half feel that: there have been positive changes in their work environment

in recent years, morale is high in their work area, staffing levels are adequate *, are satisfied with support for professional development**.

Employee responses about work environment The most common responses regarded a desire for more

professional development (nearly 1/3 of responders to this question).

Section 7 – Equity and Diversity


The vast majority (over 80%) feel that: Staff in their work area and students are treated equally. They are comfortable working with people from different

ethnic backgrounds Their work area is not only free from harassment toward

employees from under-represented groups, but is also welcoming of these employees.

Less than half feel that faculty and staff are sufficiently diverse.

Employee responses about equity and diversity: Several responses regard an observation of more diversity

on campus than in the community. Several responses regard an observation of a lack of

diversity at SCC.



Obtain the Full Report


Available on the SCC IR Web Site as a PDF file:

www.scc.spokane.edu/?irsurveyresults

Mark Macias: 533-8871Shawn Beard: 533-7010

Documents

M ARK M ACIAS S HAWN B EARD SCC O FFICE OF I NSTITUTIONAL R ESEARCH 2007 SCC Employee Opinion Survey