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Version 2 16 January 2014
150 Years Anniversary of the Red Cross
Buenos Aires, 2013. Source: Argentinian Red
Cross
1. Who are we?
The Country representation for Argentina and Uruguay is composed of a country representative and
a financial officer. Programme and service area technical support is received from the Zone office
located in Panama and the Andean Regional Representation located in Peru.
The Argentine Red Cross (ARC) is composed of 63 branches throughout the national territory with
12,613 partners (volunteers and members) and 1,891 employees of which 1,479 are employed in
the 37 nursing schools throughout the country. This National Society has updated statutes; a
strategic plan aligned with Strategy 2020 and The Inter-American Framework for Action and steadily
is incorporating external trends into its actions.
2. Who are our stakeholders? For ARC associated work is key to effectively fulfill its mission, in partnerships other actors share
common goals, resources and capabilities, enhancing the added value of each benefit of the
recipients. The coordination and support both IFRC and ICRC are constant. Other National
Societies with which ARC works are traditionally the Finnish Red Cross, Spanish Red Cross and
Italian Red Cross. At present, it has joined the cooperation with American Red Cross. Argentina Red
Cross has partnered with a large number of institutions at the international, national, regional,
provincial, local and basic shape in joint activities of the branches, mainly in areas of work such as
Community Health, HIV-AIDS, road safety and Emergency and Disaster Management. 63% of these
Long Term Planning Framework
Argentine Red Cross 2012-2015
International Federation of Red Cross and Red Crescent Societies
2 I Long Term Planning Framework 2012-2015
institutions in the public sector, maintaining strong synergy in relation to the state, 25% corresponds
to the work associated with other civil society organizations and private sector partners (12%),
establishing frameworks productive cooperation.
Partners C
om
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ed
DR
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CB
HFA
Pre
ven
tio
n a
nd
har
m r
ed
uct
ion
(d
rugs
)
HIV
/ A
IDS
Man
age
me
nt
/ A
dm
inis
trat
ion
Vo
lun
tee
rin
g/
Yo
uth
Bilateral partner National Societies through IFRC:
Finnish RC
Italian RC
Spanish RC
American RC
Multilateral partner National Societies:
Swedish RC
Other multilateral partners through IFRC:
ECHO
NORAD
Corporate multilateral partners through IFRC:
ZURICH
Emergency operations multilateral partners through IFRC:
DG ECHO; Coca Cola Foundation; Canadian Red Cross; Canadian Red Cross/Govt
Other Bilateral partners are: PRIME; UNILEVER; PAU EDUCATION, Microsoft, The Global Fund to
Fight AIDS, Tuberculosis and Malaria, Vichy Laboratories
3. Where have we come from and what have we done so far?
The zone plan covers the period of 2012–2015.The country-level plans cover the period corresponding to the validity of the Argentine Red Cross Strategic Plan 2011–2015, which will be monitored annually. During a large part of the twentieth century, the Republic of Argentina was an egalitarian society
with considerable social mobility; free and good quality public health and education systems; a wide
range of job and investment opportunities, and a wide network of social security. This situation
started to deteriorate at the beginning of the 1970s, reaching a profound crisis in 2001 and 2002
when the country experienced dramatic social and economic deterioration. According to the
Economic Commission for Latin America and the Caribbean (ECLAC) poverty levels reached 45.4
per cent and extreme poverty 20.9 per cent. Once this situation returned to normalcy, human
development inequality has had the tendency to decline at the national and provincial levels, thanks
to accelerated economic growth and the implementation of wide reaching redistributive and social
policy measures.
At present a strong correlation has been registered between the human development level and the
inequality level: the provinces with a higher human development index are those which have lower
inequality levels, while the provinces with lower a human development index have greater inequality.
International Federation of Red Cross and Red Crescent Societies
3 I Long Term Planning Framework 2012-2015
In recent decades in main urban centres across the country, private residences, known as
“countries” and closed neighbourhoods, as well as settlements and shantytowns have spread. In this
sense, the inhabitants segregate themselves so that the rich only interact with the rich and the poor
with the poor. This deepens social differences and reduces opportunities for the least favoured
groups, therefore increasing stigma and discriminatory practices amongst the population. Argentina
faces the challenge of consolidating economic growth and progressing in the areas of health and
education to find a balance that will reduce the existing inequality gaps.
Regarding health, Argentina registers life expectancy at 71.56 years for men and 79.06 years for
women; with infant mortality (under five) registered at 12.1 per cent1. There is a predominance of
non-communicable diseases (cardiovascular, cancer) in causes of mortality, which indicates that the
health situation of Argentina is similar to that of a developed country. However, given the levels of
maternal infant mortality and the presence of emerging and re-emerging diseases, this identifies
more with the health characteristics of a developing country. While the morbidity index for
leptospirosis or hanta virus has reduced compared to previous years, a high index of deaths caused
by tuberculosis and other prevalent diseases continue to be recorded, and the incidence rates
remain high. At the same time, chagas disease, yellow fever and dengue epidemic outbreaks
continue to occur as re-emerging diseases.
The health system reflects and feeds into socio-economic and jurisdictional inequalities, making it
difficult for those in vulnerable situations to access medical check-ups, medicine, immunization
plans, information for disease prevention and the development of healthy lifestyles. This is
compounded, in many cases, by inadequate diet and nutrition and the lack of knowledge on warning
signs and accident prevention advice, including road accidents.
During its history, different types of disasters have also affected Argentina. The most predominant,
due to the damage caused and the recurrence, are those linked to hazards of hydrometeorological
origin, and in particular, floods. In terms of recurrence those that follow, in decreasing order, are
those linked to hazards of entropic, geological and biological origins.
Finally, other factors must be considered that increase the risk and vulnerability of the most exposed
communities, such as: the consequences and effects of climate change; environmental degradation
and contamination; the poor management of natural resources; the growth of unplanned human
settlements; and chronic critical situations or structures that affected populations suffer, which
seriously compromise their development.
Target groups and/or target populations
The ARC focuses its work on populations in vulnerable situations living below the poverty line,
excluded from the labour market and from circles of social coverage, particularly children, youth and
elderly people, focusing on groups of people whose situation requires a specific approach,
considering their particular vulnerability.
The regional representation will focus its work on strengthening the technical personnel’s capacities,
both remunerated staff and volunteers in the headquarters and branches. It will also establish
cooperation relations with governmental and non-governmental institutions, the business and
academic sectors, and all those that strengthen the positioning and the role of the National Society.
1 National Institute for Statistics and Census (INDEC) and National Ministry of Health Argentina 2010
International Federation of Red Cross and Red Crescent Societies
4 I Long Term Planning Framework 2012-2015
Context/Background of the National Society Priorities
Since the crisis that shook the nation at the beginning of 2001, the Argentine Red Cross has sought
to orientate its work towards the most vulnerable groups in the country; as a result it has made
efforts to be more professional and modern in its actions. This effort has positioned the National
Society in important areas at headquarters level, however this development did not reach the entire
country, something that continues to be a considerable challenge for the National Society. In the
past year, it has revised its statutes and approved a new strategic plan that will guide its actions in
the coming years.
The main accomplishments in the Argentinian Red Cross:
Has a good Strategic Plan: clear, measurable, realistic and aligned with the S2020 and
the Inter-American Framework for Action.
Has incorporated two external trends: urban risk, as the majority of the Argentine
population lives in cities and the National Society works with vulnerable populations in
urban and peri-urban areas; at the same time, the ARC has incorporated climate change
within the strategic area of emergency and disaster risk management.
In the area of violence, the National Society carries out actions focused on the
eradication of gender violence and promotion of social inclusion and diversity
Has professionals for management: programme areas, services and finance
Is improving its services: Home care for the elderly, educational services, first aid, etc.
Develops activities in two areas of action linked to specific needs of the country: Health
activities linked to the prevention of non-transmissible and/or chronic diseases focused
on promoting healthier lifestyles and improving the quality of lives of target groups. And,
the National Society works with elderly people, an age group that is growing as in other
countries in the region. The ARC implements a home tele-assistance programme in this
area of work.
Uses of new technologies and social networks
Is increasing its strategic alliances with public and private sector
Is increasing the diversification of its funding sources
4. Americas Zone Mission The mission of the Americas Zone is to support Americas National Societies to increase
humanitarian and development standards, helping them to remain relevant within their country and
sustainable and accountable for their actions, guided by the implementation of Strategy 2020.
5. National Society Mission Contribute to improving people’s lives, particularly those in situations of vulnerability.
6. Where are we going and how we are going to get there?
The Americas Zone, through this LTPF and the support provided by the country representation, will
apply a complementary approach to strengthening the Argentine Red Cross Society headquarters
and territorial branch network, while fostering greater specialization within key programme areas.
This strategy introduces thematic focus areas for integrated programming, as well as strategic
International Federation of Red Cross and Red Crescent Societies
5 I Long Term Planning Framework 2012-2015
support areas that will contribute towards modernization of the National Society in its way of
operating.
The Americas Zone has identified the following core external trends, although it is recognized that
these may not be relevant for all National Societies (Annex 1):
Urban Risk
Migration
Violence
Climate change
Concurrently, in order to respond to external trends, the ARC will need to update and modernize its
way of operating by addressing internal pressures related to the areas of National Society
leadership, integrity, accountability, performance, volunteers and resource mobilization
(Annex 2).
The LTPF is focused on the priorities considered by the Argentine Red Cross (ARC) in its Strategic
Plan 2011–2015 as follows:
Focus on community development and community risk reduction: understanding community
development as a dynamic process aimed at achieving equality and improving the lives of the
inhabitants of a community. In this way, the aim is to contribute to community development,
strengthening the resilience of communities through advocacy, the creation of capacities and
opportunities within the framework of the strategic objectives of the National Society.
Focus on transformation of organizational culture: understanding this as the collection of
perceptions, feelings, attitudes, habits, beliefs, values and traditions that legitimize ways of
interaction amongst members of the organization and with communities. The aim is to achieve
excellence and quality and an organizational development that is characterized by innovation,
integrity, responsibility, commitment and transparency.
Focus on youth. Youth as agents of social change that offer an innovative approach and propose
ideas and new perspectives. The participation of youth takes advantage of their qualities in order to
build a more dynamic, more creative and committed National Society, with greater adaptability to
change.
Focus on cooperation. Cooperation as joint work between people and organizations, as a shared
objective and mutually strengthening for the benefit of target populations. Establish alliances and
partnerships, external and internal, increasing effectiveness through coordination and the more
efficient use of resources. In this way, sustainable outcomes can be achieved in the long term as
well as broadening participation in the definition of public policies.
Focus on gender, respect for diversity and non-discrimination. This is based on the full
development of gender in all aspects of social life, distinguishing and recognizing the practical needs
and strategic interests of gender in equal opportunities and equity in access and control of goods,
services and resources. It considers the recognition of the diversity of cultural, ethnic, religious,
sexual, sexual orientation, gender identity and the equality of rights and dignity as people, respect
for differences and diversity and the full exercise of rights.
International Federation of Red Cross and Red Crescent Societies
6 I Long Term Planning Framework 2012-2015
The Argentine Red Cross’ strategic plan is aligned with the Strategic 2020, the Inter American
Framework for Action and based upon local country need. This was identified by the National
Society’s country needs assessment and analysis of its vulnerable communities and through a
literature review of country documentation which included United Nations Development Programme
(UNDP) documents, information from the Ministry of Health, the Pan American Health Organization
(PAHO), amongst others.
With the implementation of this plan, the aim, through the LTPF, is to respond to vulnerable groups
and communities according to the needs identified. The Strategic Plan therefore lists the following
objectives, lines of action and areas of work.
Objective 1: Working for healthier and stronger communities.
Health promotion: Community health, HIV and AIDS, psychosocial support, road safety and
prevention and harm reduction linked to the use of psychoactive substances.
Emergency and disaster risk management: Community emergency and disaster risk reduction and
emergency and disaster management.
Objective 2: Educating in health: educational services and training centres.
Objective 3: Becoming closer to people: Home tele-assistance, first aid services at events and
restoration of family links.
Objective 4: Working together more and better: territorial development, taking into account the
human factor, communication and financial resources.
Business Line I: HUMANITARIAN STANDARDS
Uplifted thinking that inspires and underpins our services to maintain their relevance in a changing
world, along with increased magnitude, quality, and impact.
Areas of Concentration
Humanitarian Trends, Fundamental Principles and Values, Policies, Disaster Laws, Civil Military
Relations, Capacity and Organisational Development, Research Studies, Education and Knowledge
Management
National Society Approach
The Argentine Red Cross understands that it has potential as a humanitarian institution that is well
recognized in the country. From that perspective, it can work well with other actors in society (from
both the public or private sectors), but to function adequately it must be well positioned. For this
reason, it is necessary to reinforce an understanding of the Fundamental Principles and
Humanitarian Values with the National Society’s teams and ensure that this is in line with the
changes that the country is experiencing. Such an exercise, first internally, will allow the National
Society to implement its activities with the population through advocacy and humanitarian diplomacy
in favour of Red Cross.
International Federation of Red Cross and Red Crescent Societies
7 I Long Term Planning Framework 2012-2015
A good and updated positioning of the National Society will allow it to influence decision makers with
greater effectiveness, particularly in the design of laws and regulations that favour humanitarian
work.
Timely evaluations will be undertaken to ensure that the National Society enters into the
Organizational Capacity Assessment and Certification (OCAC) process during 2014. Also, ARC will
receive support to establish the Federation-wide Reporting System and the databank (FDRS) and
will report on seven indicators. In addition, the ARC will customize the Federation Learning Platform.
The capacity building courses of ARC will be able to perform on this platform.
Outcomes and Outputs
The Argentine Red Cross understands that it has potential as a humanitarian institution that is well
recognized in the country and from that perspective can act with other actors in society, from the
public or private sector, but for this it must be well positioned. A well-positioned Argentine National
Society will influence decision-makers with greater effectiveness, particularly in the design of laws
and regulations that favour humanitarian work. In of the area external trends, the National Society
has been working with the issue of urban risk (violence and road safety) and has begun to work with
climate change in risk management projects. Now, the ARC wants to incorporate livelihood within
their lines of work. As for the learning platform of the IFRC, the National Society seeks to "adopt". It
will promote knowledge sharing.
Outcome: 1.1.: The Red Cross is better positioned to lead and demonstrate the Federation-
wide contribution to reducing vulnerability.
Output 1.1.1.: Humanitarian access is addressed through learning and action
Output 1.1.2.: External trends are better understood and promoted within National Society
Outcome: 1.2.: A collective understanding of the capacities, resources and services of the
National Society has been improved.
Output 1.2.1.: Federation-wide Databank and Reporting System is established in the National
Society
Outcome: 1.3.: National Societies in the Americas assess their own capacity and
performance to provide better services
Output 1.3.1.: Organisational Capacity Assessment and certification (OCAC) process
established
Outcome: 1.4.: The professional qualifications and competencies of the ARC volunteers and
staff are strengthened, enabling National Societies to take the lead in addressing new risks
and vulnerabilities.
Output 1.4.1.: Educational and knowledge-sharing platforms are mainstreamed in the
National Societies, increasing the learning opportunities for staff and volunteers
Business Line II: DISASTER AND CRISIS MANAGEMENT
To increase the share of consistent and reliable Red Cross Red Crescent action in support of
communities affected by disaster and crises
International Federation of Red Cross and Red Crescent Societies
8 I Long Term Planning Framework 2012-2015
Areas of Concentration Disaster and Crisis Readiness, Coordination, Information Management, Early Recovery and Livelihoods, Logistics, Emergency Assessments Response and Recovery, Relief, Emergency Health, Psychosocial Support, Water and Sanitation, Shelter, Food Security, Volunteering in Emergencies. National Society Approach
In of the area external trends, the National Society has been working with the issue of urban risk
(violence and road safety) and has begun to work with climate change in risk management projects.
In the area of health in emergencies, support will continue through the implementation of
emergencies in health, volunteer training and community care. Another aspect is the implementation
and use of materials for epidemic control in health in emergencies projects, to face diseases such as
dengue, chagas and yellow fever which are recurrent in northern Argentina.
The ARC will train volunteers in the epidemic control module for volunteers and the psychosocial
support national intervention team module for health, with the progressive inclusion of the climate
change approach in different processes. Joint actions will be developed with UNICEF and other
organizations to increase actions in prevention and risk management in health.
Outcomes and Outputs
Although disaster recurrence and variation is not very high in the country, the National Society
understands that better prepare accurate especially in relation to the management of risks and
response at the community level as well as in areas where there may be a good complement of civil
protection system in the country. It is also necessary to prepare your Emergency Plan and national
contingency plans branch level.
Outcome: 2.1.: National Societies, through its network of branches, adopt integrated sectoral
approaches that strengthen essential ARC preparedness, response and recovery systems, and
enable communities to better understand trends that increase the impact of disasters and crisis
in their lives.
Output 2.1.1.: Community-based tools/ approaches to address emerging trends are adopted
in disaster and crisis management
Output 2.1.3. Increase the logistics capacity to deliver logistics services for preparedness
and relief activities, connecting National Society assets where possible, and making it self-
sustaining through promoting the effective functioning of the Federation
Outcome: 2.2.: An efficient and effective regional Red Cross disaster and crisis management
system in the Americas en route.
Output 2.2.1.: Humanitarian access is ensured as part of readiness for response and early
action within a context of greater coordination, including increased activity by military
forces and corporate interests
Output: 2.2.2.: The disaster and crisis response system in the Americas will be forward
looking through innovation and by taking maximum advantage of the resources trained and
available throughout the ARC network
Output 2.2.3.: The ARC disaster and crisis management system in Argentina is able to address
increased vulnerability associated with key humanitarian trends (urban risk, migration, violence
and climate change).
International Federation of Red Cross and Red Crescent Societies
9 I Long Term Planning Framework 2012-2015
Output 2.2.4.: Providing agreed logistics services to pre-selected agencies
Outcome* The ARC shares tools for water and sanitation in emergencies with neighbouring
NS
*This output is tailor-made for the Argentine Red Cross
Business Line III: SUSTAINABLE DEVELOPMENT
Appropriate capacities built to address the upheavals created by global economic, social and
demographic transitions that create gaps and vulnerabilities, and challenge the values of our
common humanity.
Areas of Concentration
National Society Development and Resilient Communities: Health, Violence Prevention, Migration,
Urban Risk, Disaster Risk Management, Volunteering, Youth, Shelter and Settlements, Food,
Security, Livelihoods, Early Warning, Water and Sanitation, Road Safety, Drug Addiction and
Marginalized Populations (elderly, people living with disabilities)
National Society Approach
In its new Strategic Plan, the ARC has identified the need to continue internal development and
unification of the National Society. This means modernization, professionalization and sustainability
of the organization. In its own mission it clearly defines its aims. As a result, the development of
human and structural capacities will be an important part of work in the coming years. Its
development will be inspired by the Federation guidelines and particularly the document “Building
Stronger National Societies”.
Work in community health will focus on strengthening capacities in health through the Community-
Based Health and First Aid (CBHFA) methodology, which is being implemented in this area.
Resources will be sought for the progressive implementation at the national level.
A work plan for the Global Alliance on HIV will be developed for the coming years, strengthening the
areas of HIV/TB, harm reduction from substance abuse, and increasing the targets to include groups
such as people living in prison settings. The National Society has experience working in the area of
violence, in the area of human rights and non-discrimination, fields that will continue to be supported
through the Global Alliance.
Argentine Red Cross participated in the Behavioural Change workshop, and has considered
addressing this methodology in a cross-cutting way so that this approach can be applied in all of the
National Society’s community interventions, for which it will be necessary to support training at the
national level.
The Prevention and Harm Reduction project linked to the use of psychoactive substances (PAS)
that the Red Cross is implementing with support from the Italian Red Cross requires an exchange of
experiences with a National Society that works in this area. As well as contributing to resource
mobilization, internships will be sought with other National Societies, such as the Spanish Red
Cross so as to ensure that experiences and examples of good practice are disseminated.
International Federation of Red Cross and Red Crescent Societies
10 I Long Term Planning Framework 2012-2015
For the area of road safety, information and tools will be shared for work with communities in order
for the National Society to integrate a joint national and regional action platform.
Finally, in the area of health-HIV the ARC has technical staff that contribute to cooperation amongst
National Societies and the scaling up of regional actions in the Americas; this is a reason to prioritize
its participation and strengthen capacities.
Outcomes and Outputs
In its Strategic Plan, the ARC has identified the need to continue internal development and
unification of the National Society. This means modernization, professionalization and sustainability
of the organization. In its own mission it clearly defines its aims. As a result, the development of
human and structural capacities will be an important part of work in the coming years. Its
development will be inspired by the Federation guidelines and particularly the document “Building
Stronger National Societies”.
Outcome: 3.1.: The Nacional Society , through their network of branches, demonstrate
leadership in promoting the Red Cross Red Crescent model of sustainable development.
Output 3.1.1.: National Society leadership and institutional capacity for partnership exist in
order to improve integrated programme delivery.
Output 3.1.2: The IFRC and the ARC actively use beneficiary communications to increase
beneficiary accountability under our humanitarian mandate.
Output 3.1.3.: The key humanitarian trends (urban risk, climate change, migration and
violence prevention) are integrated into National Society programming
Outcome 3.2.: The NS, through their network of branches, has enabled communities to
better understand trends that impact their lives and take action to improve their health,
safety, environmental and socioeconomic conditions
Output 3.2.1.: The key humanitarian trends (urban risk, climate change, migration and
violence prevention) are integrated into community-based development programme
Outcome 3.3.: ARC has forward thinking leadership with the skills and capacity to deliver
services to vulnerable people in a sustainable manner.
Output 3.3.1.: Red Cross leadership is recognized by government and other key stakeholders
Output 3.3.2.: The National Society leadership and managerial skills are improved.
Output 3.3.3.: Red Cross leadership is regularly updated on key humanitarian and
development issues
Output 3.3.4.: The ARC will work towards a transition in Red Cross Society leadership at all
levels, seeking better diversity and representation in their membership.
Outcome 3.4.: Volunteers of ARC, representing all sectors and ages and involved in all
aspects of National Society life from decision making to programme implementation, are
key actors in demonstrating the added value of the work done by the Red Cross network
and in expanding National Society humanitarian access.
Output: 3.4.1 The ARC has improved its voluntary service, formalizing the status, rights and
duties of volunteers within their statutes and constitutions, and strengthening and diversifying
their volunteer base.
Business Line IV: HUMANITARIAN DIPLOMACY
International Federation of Red Cross and Red Crescent Societies
11 I Long Term Planning Framework 2012-2015
Evidence-based humanitarian diplomacy conducted to draw attention to the causes, and
consequences of vulnerability, giving voice to vulnerable people, and demonstrating the value of
Red Cross Red Crescent humanitarian work and leadership
Areas of Concentration
Communications (Red Cross positioning and Networking), Strategic Relationships, Movement
Cooperation, Civil Military Relations, Resource Mobilisation, Humanitarian Access and Auxiliary
Role.
National Society Approach
The ARC is aware that its possibilities to influence decision-makers are significant. It has carried out
advocacy in the past. The present provides opportunities to carry this out in a systematic way with
more concrete objectives, for which it must prepare itself better, with the clear objective of
influencing the country’s public agenda. At the same time, relations with the business world have
shown that this sector is not insensitive and it is therefore possible to achieve long-term alliances
with clear humanitarian objectives.
The National Society has also understood that maintaining and strengthening its image go hand-in-
hand with the possibility of mobilizing more resources for its work with the most vulnerable sectors of
the Argentine population. The big challenge that the ARC faces is ensuring economic sustainability
of its national projects.
Outcomes and Outputs
The ARC is aware that its possibilities to influence decision-makers are significant. The present
provides opportunities to carry this out in a systematic way with more concrete objectives, for which
it must prepare itself better, with the clear objective of influencing the country’s public agenda. At the
same time, relations with the business world have shown that this sector is not insensitive and it is
therefore possible to achieve long-term alliances with clear humanitarian objectives. The National
Society has also understood that maintaining and strengthening its image go hand-in-hand with the
possibility of mobilizing more resources for its work with the most vulnerable sectors of the Argentine
population.
Outcome 4.1.: National Society Leadership capacities are enhanced to use their auxiliary
role to influence public policies and ensure they are seen as a credible and preferred source
of information on humanitarian issues by the general public, media and other actors.
Output 4.1.1. National Societies become a source of reference information for humanitarian
issues and vulnerability reduction
Output 4.1.2. The secretariat and the National Societies actively use social network
capacities.
Outcome 4.2.: Strong links are fostered with governments, the public (especially opinion
leaders), academia, private sector, and other partners of the ARC who work at local and
national levels. Including representation in key forums to address humanitarian challenges
and trends.
Output 4.2.1.: The National Society has a higher profile as auxiliary to government.
Output 4.2.2: The Federation plays an influential role in inter-agency and inter-governmental
bodies and fora.
International Federation of Red Cross and Red Crescent Societies
12 I Long Term Planning Framework 2012-2015
Outcome 4.3.: National Societies and donors invest in increasing financial and human
resources to improve National Societies’ abilities to deliver services and programmes.
Output 4.3.1.: Resource mobilisation and accountability capacities of the National Society are
enhanced to attract more reliable contributions to the Red Cross Red Crescent in an effort to
ensure a higher level of sustainability.
Outcome 4.4. ARC humanitarian diplomacy capacities are enhanced to influence public
policies and an active humanitarian diplomacy network is established in the Americas Zone
Output 4.4.2. The ARC develop a more strategic approach to HD and advocacy
Outcome 4.5. The Federation in the Americas Zone is actively engaged in global and regional
humanitarian campaigns to address key issues affecting the region
Output 4.5.2. The National Society play an active role in regional and global campaigns
Business Line V: EFFECTIVE JOINT WORKING AND ACCOUNTABILITY
More effective work among National Societies through modernised cooperation mechanisms and
tools, and a greater sense of belonging, ownwership, and trust in the International Federation
Areas of Concentration Knowledge-sharing, Strategic Planning, Information Technology, Gender, Reporting, Evaluation, Policies, Safety and Human Resources. National Society Approach
The ARC would like to actively participate in initiatives being carried out by the Federation
secretariat at the global level. This is considered as an opportunity to strengthen new areas in the
National Society. In this context, the National Society values the possibility of working in
collaboration with sister Red Cross Societies as a way of cooperating amongst peers, which
strengthens the universal purpose of the Movement.
Equally important for the National Society to be able to improve communication channels and
accountability tools as it realizes that both are essential to maintain a good and transparent public
image and with this ensure the support and recognition of the population.
Outcomes and Outputs
The ARC would like to actively participate in initiatives being carried out by the Federation
secretariat at the global level. This is considered as an opportunity to strengthen new areas in the
National Society. In this context, the National Society values the possibility of working in
collaboration with sister Red Cross Societies as a way of cooperating amongst peers, which
strengthens the universal purpose of the Movement. Equally important for the National Society to be
able to improve communication channels and accountability tools as it realizes that both are
essential to maintain a good and transparent public image and with this ensure the support and
recognition of the population. For the National Society is important to know the IFRC on cooperation
policies and services (finances, administration, human resources, resource mobilization and
accountability, IT)
Outcome 5.1.: Movement components have strengthened relationships, common aims and
improved access to knowledge and shared learning.
Output 5.1.1.: The National Society facilitates greater peer-to-peer support, horizontal
International Federation of Red Cross and Red Crescent Societies
13 I Long Term Planning Framework 2012-2015
initiatives, regional exchange, and shared learning.
Output 5.1.2.: The National Societies in the Americas and the Secretariat successfully
organised the XIX Inter-American Conference to define our key priorities and strategic
orientations for the Americas over the next four years and follow up the outcomes
Outcome 5.3.: Federation policies and best practices on support services are increasingly
adopted and implemented by National Society
Output 5.3.1.: International Federation policies on cooperation and services (finance,
administration, human resources, resource mobilization and accountability) are
disseminated among National Societies.
A full results matrix can be found under Annex 1
3. What are some of the key risks/assumptions?
It is recognized that there are risks associated with the implementation of this LTPF. The ARC’s
national strategic plan is monitored regularly, has been designed to mitigate these risks over time
and reflects on the challenges and initiatives listed below.
The challenges in the ARC:
Improve its administrative procedures (have them written down and communicate them to
everybody)
Have better job descriptions and performance evaluations for its staff
Strengthen its branches (leadership development in government and management)
Unify administrative and accounting systems in all branches
Taking advantage to current good positioning with the media
Improve a positioning with the State
Increasing its resource mobilization
We propose giving support and providing continuous coaching for:
Diversifying its fund sources form programmes
Improving the Human Resources Area
Giving a stronger impulse to humanitarian diplomacy
4. Promoting Diversity This plan is aligned with the Strategic Plan of the ARC, where one of his approaches is gender,
respect for diversity and non-discrimination. This approach cuts across all activities of the National
Society. With the support of the Secretariat can perform specific workshops and promote the
strategic framework of the International Federation of gender and diversity. Similarly, we plan to
reflection groups on Fundamental Principles jointly with the ICRC (National Volunteer Meeting,
2013)
5. How much will it cost?
See Annex 3 for a more detailed outlook for funding for this plan.
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14 I Long Term Planning Framework 2012-2015
6. Results Matrix
See Annex 4 for the Results Matrix comprising the objectives of the plan, indicators to track their
achievement and targets for the period covered by the plan.
How we work All IFRC assistance seeks to adhere to the Code of Conduct for the International Red Cross and
Red Crescent Movement and Non-Governmental Organizations (NGO’s) in Disaster Relief and the
Humanitarian Charter and Minimum Standards in Disaster Response (Sphere) in delivering
assistance to the most vulnerable.
The IFRC’s vision is to inspire, encourage, facilitate and promote at all times all forms of
humanitarian activities by National Societies, with a view to preventing and alleviating human
suffering, and thereby contributing to the maintenance and promotion of human dignity and peace in
the world.
The IFRC’s work is guided by Strategy 2020 which puts forward three strategic aims:
1. Save lives, protect livelihoods, and strengthen recovery from disaster and crises.
2. Enable healthy and safe living.
3. Promote social inclusion and a culture of nonviolence and peace.
Find out more on www.ifrc.org
Contact information For further information specifically related to this report, please contact:
In the Argentinian Red Cross
Maria Cecilia Villafane, Secretary General; email: [email protected]; phone
and Fax: + 54 11 4952 7200
In the Country Representation
Maria del Mar Rodríguez, Country Representative for Argentina and Uruguay; email:
[email protected] ; phone: +5411 4951 7420 and fax: + 5411 4952
7200
In the Americas Zone
Xavier Castellanos, Head of Zone; email: [email protected] ; phone: +507
317 3050; and fax: +507 317 1304
Resource Mobilization Team in the Zone; email: [email protected] ; phone:
+507 317 3050; and fax: +507 317 1304
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Annex 1 Core External Trends
EXTERNAL TRENDS
URBAN RISK: By 2020 the region comprising Latin America and the Caribbean will be 82 per cent urban. Unregulated low-income districts dominate the landscape of most Latin American cities. Poverty, inequality, political instability and lack of access to land are all contributing factors to this shift. Consequently, this shift is creating new trends in vulnerabilities such as urban violence, traffic accidents, and a diversity of environmental hazards, including poor sanitation, pollution of rivers and streams, and deforestation.
2
MIGRATION: The Americas are home to 27 per cent of the World’s migrants
3. According to the
International Organisation for Migration, issues such as natural disasters and climate change contribute to increased population movement with one in five migrants being a child or adolescent.
4 Migrants who
are forced to settle elsewhere are frequently subject to discrimination and lack of access to social services. It is also vital to take into account the impact that migrants have on their communities of origin as well as host communities.
VIOLENCE: The Pan American Health Organization called violence in Latin America "the social pandemic of the 21st century." Social inequality and social exclusion are considered major causes of violence in Latin America and the Caribbean. Residents in socially excluded communities cannot depend on those institutions designed to protect them, and violence becomes one of the only available options to seek out justice, security and economic gain.
5
CLIMATE CHANGE: Trends in climate change will continue to heavily impact Latin America and the Caribbean magnifying issues such as environmental degradation, migration pressures, food security, livelihoods and conflicts over scarce natural resources, particularly water, in addition to increased frequency and intensity of disasters and crisis.
Annex 2 Internal Pressures
INTERNAL PRESSURES
Leadership is recognized by government authorities, civil society, the corporate sector and the
Red Cross constituency as a result of evidence-based information, identifying the National
Societies as relevant actors in addressing vulnerabilities and needs. The leadership guides,
influences and ensures better understanding of issues affecting those most in need, enabling
relevant strategic decision-making, thus bringing attention to rights, needs and vulnerabilities of
communities and associated underlying factors. Furthermore, leaders must guarantee that the
National Society assumes its auxiliary role to the government and differentiates between the
functions of governance and management.
Integrity Some National Societies require support on their internal systems to ensure that activities
are being carried out in accordance with the Federation’s standards and procedures as well as in a
transparent and accountable manner. This also requires the capacity to develop early actions to
anticipate external factors that might put at risk the image and identity of the Red Cross.
2 Environmental Implications of Peri-urban Sprawl and the Urbanization of Secondary Cities in Latin America. Haroldo da Gama Torres;
Inter-American Development Bank; Technical Notes No. IDB-TN-237.
3 UN DESA, Population Division (2009). Trends in International Migrant Stock: The 2008 Revision (United Nations
database,POP/DB/MIG/Stock/Rev.2008); IOM, World Migration Report 2010
4 UN ECLAC with UNICEF,Children and International Migration in LAC, 2010
5 Inter-American Development Bank) Research Department Working Paper #613: Social Exclusion and Violence in Latin America and the
Caribbean Heather Berkman October 2007
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Accountability Entails active compliance with the IFRC’s policies and procedures, as well as
working in line with the Fundamental Principles and Values and setting and following standards so
as to become a role model. It also relates to meaningful beneficiary participation, effective and
efficient use of resources and transparent reporting, monitoring and evaluation practices.
Performance Capacity building of National Societies in the areas of Administration, Finance,
Planning, Monitoring Evaluation and Reporting, Human Resources, Information Systems,
Resource Mobilization and Logistics (especially procurement) takes into account that National
Societies in the region are at different phases of development requiring different levels of support
and enabling the Federation to foster peer-to-peer support and horizontal cooperation.
Volunteering Strong commitment is needed to support National Societies to scale-up and prioritize
their volunteering development efforts. By increasing the participation of volunteers in the National
Societies’ decision-making and institutional life, volunteers will become more engaged.
Resource mobilization Most National Societies are working in middle-income countries and, as
such, benefit less from international cooperation which tends to focus on countries which are
classified as low-income. Nevertheless, they work in increasingly complex and challenging contexts
that require attention and reflection to find news ways of mobilizing resources. National Societies
must reduce financial dependency on external donors and develop core funding that guarantees
that they will always be active in their own county and will act independently from donor pressures
and interests.
Annex 3
IFRC Secretariat
Business group/unit: Argentinean Red Cross
Long-term Planning Framework 2012-2015
Four-year outlook of funding required (all amounts in CHF)
Version: 1
Business Line
Sub-sector code
Sub-sector 2012* 2013* 2014 2015
1 Raise humanitarian standards
1NSPD National Society performance development Not available
(N/A) N/A
1NSLK Learning and knowledge development
2 Grow RC/RC services for vulnerable people
2DMDM Disaster management
N/A N/A
2DMDR Disaster response
2DMEP Emergency preparedness
2DMFS Food security
2DMIL International Disaster Response Law
2DMLG Logistics
2DMRC Recovery
2DMSS Shelter
3 Strengthen RC/RC contribution to development
3DMRR Disaster risk reduction
N/A N/A
3HSBD Voluntary non-remunerated blood donation
3HSFA Community-based health and first aid
3HSHA HIV and AIDS
3HSHL Health
3HSIP Avian and human influenza pandemic
3HSMA Malaria
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3HSMC Maternal, newborn and child health
3HSNT Nutrition
3HSPM Measles and polio
3HSPS Psychosocial support
3HSRS Road safety
3HSSS Social services
3HSTB Tuberculosis
3HSWS Water and sanitation
3NSBD National Society branch development
3NSFD National Society financial development
3NSFS National Society financial sustainability
3NSLD National Society leadership development
3NSOD Organizational development 63,374 44,000
3NSVD Volunteering development
3NSYD Youth development
3PVMG Migration
4 Heighten influence and support for RC/RC work
4COCO Communications
N/A N/A
4COIR International relations
4CORM Resource mobilisation
4PVAD Anti-discrimination
4PVGD Gender
4PVPV Humanitarian principles and values
4PVVP Violence prevention and reduction
5 Joint working and accountability
5COAD Administration
N/A N/A
5COAR Audit and risk management
5COCC Cooperation and coordination 106,800 106,800
5COFM Finance management
5COGM General management
5COGV Governance
5COHR Human resources
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5COIT Information technology
5COLS Legal services
5COPM Planning, monitoring and evaluation
5COSC Security
5NSIC ICT Capacity Building
TOTAL N/A N/A CHF 170,174 CHF 150,800
* For 2012 and 2013, a consolidated outlook for funding was developed for the Americas Zone per Business Lines, therefore, no dissagregated
outlook for funding figures are available per country LTPFs for 2012 and 2013.
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Annex 4
Results Matrix
Business Line 1: Raise humanitarian standards Outcome: Uplifted thinking that inspires and underpins our services to maintain their relevance in a changing world, along with increased magnitude, quality, and impact.
Outputs (specific SG objectives)
Measurement
AZ Outcome AZ Output Indicators Baseline
2012 2015 Targets
1.1 A contemporary interpretation of the Fundamental Principles consistently demonstrated through action by all Movement partners.
1.1.: The Red Cross is better positioned to lead and demonstrate the Federation-wide contribution to reducing vulnerability.
Output 1.1.1.: Humanitarian access is addressed through learning and action
The ARC has received support for national legislation projects. 1 1
The ARC has received support through regional and sub-regional initiatives related to disaster law.
0 1
Output 1.1.2.: External trends are better understood and promoted within National Societies
The ARC has participated in regional or national platforms in related to key trends and emerging health challenges .
1 3
The ARC has incorporated at least 1 key humanitarian trend in their plans
2 3
The ARC is responding to affects of the trends in their countries. 2 3
1.2 A Federation-wide databank and reporting system of factual National Society information is established and maintained.
Outcome 1.2.: A collective understanding of the capacities, resources and services of the National Society has been improved.
Output 1.2.1.: Federation-wide Databank and Reporting System is established in the National Societies of Americas
The ARC provides one or more of the following through FDRS: strategic plans, financial statements, and annual reports
0 3
The ARC provides data on all seven FWRS indicators 0 7
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1.3. An organisational capacity assessment and certification process is established. (OCAC)
1.3.: National Societies in the Americas assess their own capacity and performance to provide better services
1.3.1.: Organisational Capacity Assessment and certification (OCAC) process established
The ARC participated in OCAC self-assessment. 0 1
1.4 A learning, research and knowledge sharing network to strengthen the professional qualifications and competences of staff and volunteers is established.
1.4.: The professional qualifications and competencies of the ARC volunteers and staff are strengthened, enabling National Societies to take the lead in addressing new risks and vulnerabilities.
1.4.1.: Educational and knowledge-sharing platforms are mainstreamed in the National Societies, increasing the learning opportunities for staff and volunteers
# Argentinian Red Cross personnel that are receiving advanced training through academic alliances.
0 2
# courses taken on the e-learning platform. 96 400
# courses completed vs. courses initiated 17 150
# courses/events/activities that incorporate the learning platform as a tool
0 3
Business Line 2: Grow Red Cross Red Crescent services for vulnerable people Outcome: Increased share of consistent and reliable Red Cross Red Crescent action in support of communities affected by disasters and crises.
Outputs (specific SG objectives)
Measurement
AZ Outcome AZ Output Indicators Baseline
2012 2015 Targets
2.1 Robust essential preparedness, response and recovery systems are built in National Societies.
Outcome 2.1.: National Societies, through their network of branches, adopt integrated sectoral approaches that strengthen essential Red Cross preparedness, response and recovery systems, and enable communities to better understand trends that increase the impact of
Output 2.1.1.: Community-based tools/ approaches to address emerging trends are adopted in disaster and crisis management
The ARC implements response and recovery programmes that take into account the relevant key trends.
1 3
The ARC has its contingency plan in place. 0 1
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22 I Long Term Planning Framework 2012-2015
disasters and crisis in their lives.
Output 2.1.3. Increase the logistics capacity to deliver logictis services for preparedness and relief activities, connecting NS assets where possible, and making it self-sustaining through promoting the effective functioning of the Federation
The ARC has received support for increase the logistics capacities 0 1
2.2 The Red Cross Red Crescent global disaster management system is further developed
Outcome 2.2.: An efficient and effective regional Red Cross disaster and crisis management system in the Americas en route.
Output 2.2.1.: Humanitarian access is ensured as part of readiness for response and early action within a context of greater coordination, including increased activity by military forces and corporate interests
The ARC participates in spaces for coordination and peer-to-peer/horizontal learning on readiness for response and early action.
0 3
Output 2.2.2.: The disaster and crisis response system in the Americas will be forward looking through innovation and by taking maximum advantage of the resources trained and available throughout the Red Cross network
The ARC uses innovative tools for disaster response (SMS, MEGA V).
0 2
The ARC has operations supported by DREF. 0 2
The ARC contributes with staff to FACT and ERU. 0 2
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Output 2.2.3.: The Red Cross disaster and crisis management system in the Americas is able to address increased vulnerability associated with key humanitarian trends (urban risk, migration, violence and climate change).
The ARC incorporates the new trends into their plans of action with an integrated planning focus.
1 3
The ARC take into account GBV in disaster and crisis operations 0 3
Output 2.2.4.: Providing agreed logistics services to pre-selected agencies
There is a mapping of Red Cross logistics in Argentina. 0 1
There's a database of suppliers nationwide, regional and / or global in ARC
0 1
Business Line 3: Strengthen the specific Red Cross Red Crescent contribution to development Outcome: Appropriate capacities built to address the upheavals created by global economic, social, and demographic transitions that create gaps and vulnerabilities, and challenge the values of our common humanity.
Outputs (specific SG objectives)
Measurement
AZ Outcome AZ Output Indicators Baseline
2012 2015 Targets
3.1 Increased and improved Red Cross Red Crescent action for longer-term sustainable development.
Outcome 3.1.: National Society, through their network of branches, demonstrate leadership in promoting the Red Cross Red Crescent
Output 3.1.1.: National Society leadership and institutional capacity for partnership exist in order to improve integrated programme delivery.
The ARC participle in peer-to-peer/horizontal cooperation exchanges that contribute to the improvement of internal systems and capacity for community-based development programming.
0 2
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model of sustainable development. Output 3.1.2: The IFRC
and the NS in the Americas actively use beneficiary communications to increase beneficiary accountability under our humanitarian mandate.
The ARC uses a beneficiary communication approach. 0
3 (ARC emergency operations using
beneficiary communications
approach)
Output 3.1.3.: The key humanitarian trends (urban risk, climate change, migration and violence prevention) are integrated into National Society programming
The ARC has included urban risk and community resilience in their strategic and operational plans.
5* 10
The ARC works in in the most vulnerable communities most affected by the key humanitarian trends.
5* 10
3.2 Initiatives established that aim to
heal divisions within communities
Outcome 3.2.: Red Cross National Societies, through their network of branches, have enabled communities to better understand trends that impact their lives and take action to improve their health, safety, environmental and socioeconomic conditions
Output 3.2.1.: The key humanitarian trends (urban risk, climate change, migration and violence prevention) are integrated into community-based development programme
# branches of the ARC are implementing integrating community development programming and projects in cooperation with other key stakeholders that address key humanitarian trends.
30 60
# branches of the ARC are working with community and government authorities on integrated violence prevention.
30 60
3.3 National Societies strengthen their capacities to provide sustainable services to vulnerable people,
Outcome 3.3.: ARC forward thinking leadership with the skills and capacity to deliver services to
Output 3.3.1.: Red Cross leadership is recognized by government and other key stakeholders
The ARC participates in national platforms. 2 4
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thereby contributing towards the strengths of the IFRC and civil society.
vulnerable people in a sustainable manner.
Output 3.3.2.: National Society leadership and managerial skills are improved.
The ARC participates in leadership/management trainings. 0 2
Leaders of the ARC are trained on the trends or fundamentals. 0 2
Output 3.3.3.: Red Cross leadership is regularly updated on key humanitarian and development issues
The ARC develops his "School of Leaders" 0 1
Output 3.3.4.: The NS will work towards a transition in Red Cross Society leadership at all levels, seeking better diversity and representation in their membership.
The ARC has its inclusion policy 0 1
3.4 The Red Cress Red Crescent share of volunteering among all ages is expanded.
Outcome 3.4.: Volunteers of National Societies, representing all sectors and ages and involved in all aspects of National Society life from decision making to programme implementation, are key actors in demonstrating the added value of the work done by the Red
Output: 3.4.1 The NS has improved its voluntary service, formalizing the status, rights and duties of volunteers within their statutes and constitutions, and strengthening and diversifying their volunteer base.
The ARC has a volunteering policy 0 1
The ARC has a insurance for their volunteers. 1 1
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Cross network and in expanding National Society humanitarian access. The ARC has a effective volunteer management systems in place. 1 1
* 5 community projects
Business Line 4: Heighten Red Cross Red Crescent influence and support for our work Outcome: Evidence-based humanitarian diplomacy conducted to draw attention to the causes and consequences of vulnerability, giving voice to vulnerable people, and demonstrating the value of Red Cross Red Crescent humanitarian work and leadership.
Outputs (specific SG objectives)
Measurement
AZ Outcome AZ Output Indicators Baseline
2012 2015 Targets
4.1 Advocacy effectively used to promote a strong and positive RCRC image, brand and message.
Outcome 4.1.: National Society Leadership capacities are enhanced to use their auxiliary role to influence public policies and ensure they are seen as a credible and preferred source of information on humanitarian issues by the general public, media and other actors.
Output 4.1.1. National Societies become a source of reference information for humanitarian issues and vulnerability reduction
The ARC launches the World Disaster Report 0 3 (1 launch per year)
Output 4.1.2. The secretariat and the National Societies actively use social network capacities.
The ARC uses social media. 1 1
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The ARC uses different types of social media. 2 4
The ARC is actively participating in the Americas communicators network through the communities of practice.
0 4 (online sessions
organized by secretariat)
1. 4 .2 Auxiliary partnership role of National Societies is promoted and supported
Outcome 4.2.: Strong links are fostered with governments, the public (especially opinion leaders), academia, private sector, and other partners of the Red Cross who work at local and national levels. Including representation in key forums to address humanitarian challenges and trends.
Output 4.2.1.: National Societies have a higher profile as auxiliary to government.
The ARC receives direct support for enhancing or leveraging their auxiliary role.
0 2
The ARC has initiatives with parliamentarians. 0 3
The ARC follow-up on International Conference Resolutions through letters, meetings, etc.
0 3
Output 4.2.2: The Federation plays an influential role in inter-agency and inter-governmental bodies and fora.
The ARC participates international fora/platforms. 0 2
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4. 3 Resource mobilisation capacities and efforts are scaled up to inspire more reliable contributions to the Red Cross Red Crescent
Outcome 4.3.: National Societies and donors invest in increasing financial and human resources to improve National Societies’ abilities to deliver services and programmes.
Output 4.3.1.: Resource mobilisation and accountability capacities of the National Society are enhanced to attract more reliable contributions to the Red Cross Red Crescent in an effort to ensure a higher level of sustainability.
The ARC actively engaged in the RM network through tailored support.
0 1
4.4. A strong HD capacity and network is established
Outcome 4.4. ARC humanitarian diplomacy capacities are enhanced to influence public policies and an active humanitarian diplomacy network is established in the Americas Zone
Output 4.4.2. The Argentine Red Cross develop a more strategic approach to HD and Advocacy
The ARC develop a Humanitarian Diplomacy strategy 0 1
4.5. The HD agenda os aligned around annual and multi-year global HD campaings
Outcome 4.5. The Federation in the Americas Zone is actively engaged in global and regional humanitarian campaings to address key issues effecting the region
4.5.2. The NS play an active role in regional and global campaigne
The ARC participates in at least one campaign 0 1
Business Line 5: Deepen our tradition of togetherness through joint working and accountability Outcome: More effective work among National Societies through modernised cooperation mechanisms and tools, and a greater sense of belonging, ownership, and trust in our International Federation.
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Outputs (specific SG objectives)
Measurement
AZ Outcome AZ Output Indicators Baeline
2012 2015 Targets
5.1 Capacities and resources are shared to improve coherence, alignment and accountability within the IFRC.
Outcome 5.1.: Movement components have strengthened relationships, common aims and improved access to knowledge and shared learning.
Output 5.1.1.: Red Cross National Societies facilitate greater peer-to-peer support, horizontal initiatives, regional exchange, and shared learning.
The ARC has a plan aligned with Strategy 2020 and IAFA.
0 1
The ARC participates in the peer-to-peer / horizontal initiatives that have been carried out in the Americas Zone.
0 5
The ARC participates in Federation Wide Resource Mobilisation Strategy knowledge sharing networks (Communities of Practice, regional RM networks, global skill share, peer exchanges, etc.)
0 5
The ARC uses the IFRC Strategic Framework on Gender and Diversity Issues.
0 1
Output 5.1.2.: The National Societies in the Americas and the Secretariat successfully organised the XIX Inter-American Conference to define our key priorities and strategic orientations for the Americas over the next four years and follow up the outcomes
XIX Inter-American Conference has been completed. 1 0
The ARC is monitoring their progress against the IAFA.
0 3
ARC participated in the thematic sessions (side-events) 1 0
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5.3 The secretariat is seen as a competitive and well-functioning organisation in support of IFRC governance and membership.
Outcome 5.3.: Federation policies and best practices on support services are increasingly adopted and implemented by National Societies.
Output 5.3.1.: International Federation policies on cooperation and services (finance, administration, human resources, resource mobilization and accountability, information technology) are disseminated among National Societies.
In 2014 the ARC receives support on cooperation policies and services.
0 3