LO170_46C - 005Functions in Detail

8/11/2019 LO170_46C - 005Functions in Detail

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Contents:

Quality Planning

Quality Inspection

Quality Certificates

Quality Notifications

Quality Control

Test Equipment Management

Functions in Detail

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!ist t"e QM functions

E#plain t"e tas$s of t"e in%i&i%ual QM functions

an% e&aluate t"eir use in your company

Plan an% perform quality inspections 'it" t"e

require% master()asic %ata

*t t"e conclusion of t"is unit+ you 'ill )e a)le to:

Functions in Detail: ,nit -)ecti&es

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Functions

in Detail

QM in t"e !og.

upply C"ain

1asics

Course

-&er&ie'

my*P

2or$place

Na&igation

3

Course -&er&ie' Diagram

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Q* in pro%uction:

56o' can I inspect

%uring pro%uction78

Inspection Planner:

56o' can I structureinspection plans

efficiently 'it" *P78

Q* from goo%s issue %ept.:

52"at options are t"ere for

inclu%ing quality certificates

'it" %eli&eries78

Q* from goo%s receipt %ept.:

56o' can I re%uce t"e num)erof inspections at goo%s

receipt78

Functions in Detail: 1usiness cenario

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Test equipment

management

Quality planning

Quality notifications

Quality certificates

Quality

inspection

Quality control

Functions in t"e QM Component

The QM component is divided into the following subcomponents:

Quality planning

Quality inspection

Quality certificates

Quality notifications

Quality control

Test equipment management

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QM

Quality Planning Functions

Quality Planning

eneral master %ata

Inspection planning

1asic %ata

In quality planning, you defineinformation and processes on a long-term basis as master records.

Quality planning provides the basis for inspection processing.

You use the following data for quality planning:

eneral master data in logistics

Inspection planning data !for e"ample# inspection plans# master recipes and material

specifications$

QM-specific basic data !for e"ample# master inspection characteristics# inspection methods#

sampling procedures$

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Quality info recor%

D


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QM>?ele&ant Information ?ecor%s

Information recor%s

Procurement

quality info recor%

Quality info recor%

D

2"ic" customer

recei&es t"e material7

QM

QM

QM

2"ic" &en%or

supplies t"e material7

The procurement qualityinformation recordcontains details for a specific materialvendor

combination. /or e"ample# it specifies:

The delivery quantity# for which the vendor is released

The date# up to which the vendor is released for the relevant product

The QM system and quality documents that are to be used by the vendor or are to accompany the

delivery

Is an electronic quality data e"change planned0

1thers

The customer information record SDcontains details for a specific materialcustomer

combination. /or e"ample# it specifies:

2hen and how an inspection is to ta%e place

The documents that are to sent with the delivery

1thers

This information is used in inspection processing for planning and control purposes.

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alesProcurement

*P

DocumentManagement


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QM

MM

,sage

%ecision

Master inspection c"aracteristics

1asic %ata

eneral

master %ata

Inspection

lot creation

Materialspecification

Quality

inspection

Inspection

specifications

Material pecifications

In the QM component# you can inspect both on the basis of inspection plans# and on the basis of

material specifications that are valid company-wide.

You can use the material specification to define inspection specifications for a material that are valid

across all clients.

You assign the required master inspection characteristics to the material in the material specification.

In addition# you can pre-schedule a results data origin for the characteristics !such as data from

mobile result recording$.

You can create a time reference for the material specification. This allows you to plan changes to a

material specification that are to be made at a specific time. You can activate the planned changes

manually or using a 4ob. The material specification provides an inspection specification that can be created and maintained

with a minimum of effort and that can supplement or replace the inspection plan at plant level.

The material specification is integrated in the product structure tree !transaction &&56$.

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C*

MM

QM

,sage

%ecision

Master inspection

c"aracteristics

Class

c"aracteristics(Lin!

1asic %ata

eneral

master %ata

*P

classification

system

Inspection

lot creation

Materialspecification

Quality

inspection

1atc" class

1atc" materialInspection

specifications"es#$ts

Material pecification 'it" 1atc"


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Inspection

plan

Material A/9

Material A/3

Material A/4

Inspection Planning

2"ic" material is to )e

inspecte%7

2"at are t"e inspection

steps7

2"at is to )e inspecte%7

6o' is t"e inspection to )e

performe%7

2"ic" test equipment %o

you nee%7 2"ere is t"e inspection to

ta$e place7

Criteria

In inspection planning# you create material-related information that is used when this material is

inspected.

You use inspection plans to describe how a quality inspection should be processed for one or more

materials. You define in the inspection plan in which order individual inspection operations should

be performed and which inspection characteristics should be inspected using which specifications.

In the inspection plan you determine the inspection operations# the characteristics to be chec%ed for

each inspection operation and the test equipment to be used. The inspection plan introduced in the

application component QMis related to the routing and rate routing in the componentProduction

(PP)and with the master recipe in the componentPP-PI. There are only slight differences between

these tas% list types with regard to the inspection plan functions.

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Plant MaintenanceBPM

Pro%uction PlanningBPP

Process In%ustry

BPP>PI

Quality Management

Tas$ !ist Types

Tas$ list types

Equipment tas$ list eneral maintenance

tas$ list

Master recipe

?outing

?ate routing?eference operation

set

Inspection plan

?eference operation

set

In the '() 'ystem# the following tas% list types are used for planning purposes:

In production planning !))$:

8outing !tas% list type 9$

8ate routing !tas% list type 8$

8eference operation set no material reference; !tas% list type '$

In plant maintenance !)M$:


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6ea%er

Inspectionoperation

Inspectionoperation

Test

equipment

Inspectionc"aracteristic

Inspection plan

Inspection plan A

roup

Inspection Plan tructure

2"ic" material is to )e

inspecte%7

2"o is t"e &en%or(manufacturer7

2"at are t"e inspection steps7

2"ic" 'or$ center is to )e use%

for t"e inspection7

2"ic" equipment %o you nee%

for t"e inspection7

2"at is to )e inspecte%7

6o' is t"e inspection to )e

performe%7

(ll tas% lists in the '() 'ystem# including the inspection plan in QM# have a multi level structure:

>eader information

1peration information !inspection operations$

Inspection characteristics

In the tas% list header the place the data that is valid for the entire inspection plan !such as tas% list

usage# material assignment# status# parameter for dynamics# definition of the inspection points#

activities for changeability$.

You can cumulate several tas% lists in a tas% list group. /or e"ample# in the tas% list group ?goods

receipt inspection? you can cumulate the relevant inspection plans for the model inspection# thepreliminary series inspection and the series inspection.

The operations describe individual inspection steps in an inspection plan. They determine at which

inspection site a specific inspection ta%es place

You use inspection characteristics to determine what is to be inspected and according to which

specifications the inspection is to be performed. Inspection characteristics are subordinate to

inspection operations and are indicated by a number within an operation

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oo%s issue

Cali)ration

toc$ transfers

Pro%uction

oo%s receipt

Design*u%it

Mo%el

Preliminary

series

Tas$ lists

,sing Tas$ !ists

You can create tas% lists for different purposes# for e"ample:

Model series

)reliminary series

oods issue

)erforming an audit

8epetitive manufacturing

etc.

This means that you can create several tas% lists with different inspection operations and inspectioncharacteristics for the same material !or the same combinations of material-vendormanufacturer or

material-customer$.

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Inspection plan

2or$ centers

Master insp. c"arac.

Inspection met"o%

?ef. operation set

Test equipment

BP?T

Catalogs

ample

%etermination(

Dyn. mo%ification

1asic Data for Inspection Planning

To create an inspection plan# you need different building bloc%s of data that is stored in the '()

'ystem as basic data.

You can copy or reference this data in the inspection plan.

The following data is available:

'ampling procedures

'ampling schemes

,ynamic modification rules

&atalogs

Test equipment !production resourcestools$

Master inspection characteristics

Inspection methods

2or% centers

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ample Determination B1asic Data

ampling plan

%epen%ent on:

Insp. se&erity

Insp. se&erity(

*Q! &alue !ot sie inter&als

C"ange of inspection

stage )ase% on

quality le&el

ampling c"emeampling Proce%ure Dynamic Mo%if. ?ule

Determining t"e

sample sie

Type of &aluation

e.g:

*ttri)uti&e


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Inspection

lot

ample Determination BProce%ure

Quality le&elampling proce%ure

Fi#e%A001ase% on sampling sc"eme

Dynamic

mo%ification rule

ample

The information obtained from inspections is updated in the quality leel.

The quality level is a data record in the '() 'ystem# in which the inspection stages for future

inspections are defined.

The current quality level specifies if an inspection is required and how it is to ta%e place. 1n the

basis of this information you determine the scope of the inspection for the current inspection and

the inspection level for the ne"t inspection.

The quality level can be maintained on the basis of characteristics# inspection lots or inspection

types.

You can delete the quality levels you no longer need using an e"ecutable program !report$.

You can enter a reset period in days in the dynamic modification rule. (fter this period# the quality

level begins again with the first inspection stage given in the dynamic modification rule.

You can evaluate the quality level. You can display the dynamic modification history !either lot-

based or inspection type-based$ from within the quality level.

Sampling procedures are procedures that determine the sample si3e in an inspection. The sampling

procedure also defines the type of valuation that is to be used for recording results !such as

attributive# variable# manual$.

Dynamic modification rules are basic data records that contain the definition of the inspection

stages and the conditions for the inspection stage change.

'tage changes ta%e place depending on the inspection results for the inspection lots and inspection

characteristics# !that is depending on whether they are accepted or re4ected$.

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Catalogs

Defects:

Co%e A03 > scratc"e%

Co%e AA0 >

Co%e AA3

...

C"aracteristic:

urfaceCatalogs

Consequences

Defects

Causes

E&ents

,sage %ecision

Tas$s

C"aracteristic attri)utes

cratc"e%

You create catalogs to simplify and improve the recording of data# to describe problems that occur#

and to standardi3e the evaluation of this information.

Catalogs contain a number of content-related codes that enable qualitative descriptions of problems

!in te"t form$ to be encoded and processed in the system in machine form. Typical contents of a

catalog include characteristic attributes# usage decisions# tas%s and defect types.

You can freely combine some of the codes in a catalog into code groups.

If required# you can select codes from !different$ code groups# or entire code groups and combine

them to form selected sets.

The catalog typedefines the use of a catalog !for e"ample# for defects recording# tas%s# and so on$.

You can either assign catalogs directly to the inspection characteristics or define them for generalevents !for e"ample# to record defects during results recording$.

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Test Equipment BP?T

-t"er P?Ts

EquipmentDocument

Quality inspection

Inspection

plan

Material

2hen you plan an inspection# you can assign production resourcestools !)8T$. The QM component

differentiates between the following production resourcestools:

Materials !production resourcestools that are maintained in the material master for e"ample# plug

gauges$ These materials are used in materials management# for e"ample# in inventory

management# material requirements planning# and procurement.

,ocuments !production resourcestools that are managed in the ,ocument Management 'ystem

for e"ample# s%etches# &(, drawings$


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Master Inspection C"aracteristic+ InspectionMet"o%+ ?eference -peration et

Inspection

met"o%

Master

inspection

c"aracteristic

Inspection

plan

?eference

operation set

?eference

operation set

Inspection

met"o%

Master

inspection

c"aracteristic

In the '() 'ystem# you can copy the following reusable data bloc%s into the inspection plan and

then modify them if necessary# or you can reference them in the plan# so that any changes that are

made to the templates are also made in this plan:

!eference operation sets"Tas% lists that contain predefined operations and characteristics# but

have no material assigned.

Master inspection c#aracteristics"Inspection characteristics that are defined to be used

frequently in inspection plans# or that are to be evaluated for all inspection plans.

Master inspection characteristics help to improve and standardi3e inspection planning. 2hen

creating inspection plans# you can include master inspection characteristics and can create your

own inspection characteristics that are specific to the inspection plan.

You can create master inspection characteristics in several languages.

You can create a where-used list for master inspection characteristics and can replace versions

centrally.

$nspection met#ods" Inspection methods describe how a characteristic is to be inspected. They

are created as basic data records and assigned to the inspection characteristics. You can assign

several inspection methods to a master inspection characteristic.

You can create a where-used list for inspection methods and can replace method versions centrally.

In addition# you can assign documents from the ,ocument Management 'ystem !,M'$ to the

inspection method at version level. This way it is possible to lin% different documents !such as M'

1ffice documents# Internet documents# and so on$.

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2or$ Center

Personnel an%

mac"ine capacities

Inspectionplanning

Costing c"e%uling

Insp.

plan

( %or& center is an organi3ational unit that defines where an inspection is to ta%e place and who is

to perform it. The wor% center has a specific capacity available. The wor% carried out at and by the

wor% center is valuated using settlement records that are determined by cost centers and activity

types. The following can be defined as wor% centers:

Machines

)eople

)roduction lines

)rocessing centers

The QM component is lin%ed to the Controlling!&1$ component via the wor% centers. Theinformation contained in the wor% centers can be used for scheduling and costing purposes.

2or% centers are included in the inspection plan at operation level.

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1asic Data in t"e Inspection Plan

6ea%er

Inspection

operation

Test equipment

Inspection

c"aracteristic

,ynamic modification rule

8eference operation set2or% center

Material


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Distri)ution of QM Master Data

*!E

Insp. met"o% es

Co%e group es

Master insp.c"aracteristic

es

?outing No

?eference

operation setNo

Inspection plan No

Insp. setup inmaterial master

es

Distri)ution

Manual(automatic

Manual

Manual

Manual

DG21

es

Bes

Bes

es

es

es

No

Manual(automatic

Manual(automatic

Manual(automatic

You can distribute inspection methods# master inspection characteristics# and code groups and the

associated codes# from one source system to one or more target systems using (@< !(pplication

@in%


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*ppro&al Proce%ure

ingle appro&al

'it" special

aut"oriation

*ppro&al

*ppro&al

Insp. plan

Insp. lot

Insp. lot

not

*ppro&e%

*ppro&e%

NEH NP

NNE

NEHNE

not

*ppro&e%Insp. lot

?esult >

?ecor%ing

Permitte%

?esult >

?ecor%ing

Permitte%

?esult >

?ecor%ing

not permitte%

You can implement typical approval procedures that are required in the process industry to change

master data.

To use the approval procedure in the inspection plan !important for the process industry# you define a

change rule and a change type in the inspection plan header.

To use the approval procedure in the inspection lot !for a wor% order$# you define an identifier for

this approval procedure in the material authori3ation group.

To use the authori3ation ob4ects# the required authori3ations must be assigned to user master records

in &ustomi3ing.

If you inspect with a material specification in addition to an inspection plan# you can use the material

authori3ation group to define that single approval is required for the inspection lot# despite thee"istence of an approved inspection plan.

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/un&tionen im Detail Qualittsplanung" *ercises

nit" /unctions in Detail

+opic" Quality lanning

(t the conclusion of these e"ercises# you will be able to:

&reate inspection characteristics as master records !master inspection

characteristics$

5B-CC

for plant B555 and the short te"tPackaging OK.


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9ote the settings for the control indicators of the characteristic:

%&!e

; &harac. attribute

Sam!le

; 'ampling procedure ; (dditive sample

; ')& characteristic ; ,estructive inspection

; 8ecord no. of defects

'esults con$irmation

! $ 'umm. recording ! $ 8equired char.

! $ 'ingle result ! $ 1ptional char.

! $ 9o charac. rec. ! $ (fter accept.

! $ &lassed recording ! $ (fter re4ection

; ,efects recording

Ins!. sco!e ocu. con$irmation

! $ 'cope not fi"ed ! $ 9o documentation

! $ /i"ed scope ! $ ,ocu. if re4ected

! $ 'maller scope ! $ ,ocu. required

! $ @arger scope

Miscellaneous

; @ong-term inspection

; 'crap share q-score

; 88 change docs

; Test-equi assignment

Print

! $ )rint

! $ ,o not print

! $ ,o not print at s%ip

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The master inspection characteristic can only be used in tas%

lists if it has the status'eleased.

=-B Dsing Inspection &haracteristics in the Inspection )lan

You can use master inspection characteristics to standardi3e inspection plans. You

can also create additional inspection characteristics at any time in an inspection

plan.

=-B-B


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/unctions in Detail" Quality lanning"Solutions


+opic" Quality lanning

B-B &reating an Inspection &haracteristic as a Master 8ecord

Logistics Quality Management Quality Planning Basic Data

Inspection Characteristic Create

B-B-B &reating a Qualitative Master Inspection &haracteristic


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Type

; &harac. attribute

Sam!le

"; 'ampling procedure ; (dditive sample

; ')& characteristic ; ,estructive inspection

; 8ecord no. of defects

'esults con$irmation

!"$ 'umm. recording !"$ 8equired char.

! $ 'ingle result ! $ 1ptional char.

! $ 9o charac. rec. ! $ (fter accept.

! $ &lassed recording ! $ (fter re4ection

; ,efects recording

Ins!. sco!e ocu. con$irmation

! $ 'cope not fi"ed ! $ 9o documentation

!"$ /i"ed scope !"$ ,ocu. if re4ected

! $ 'maller scope ! $ ,ocu. required

! $ @arger scope

Miscellaneous

; @ong-term inspection

; 'crap share q-score

; 88 change docs

; Test-equi assignment

Print

!F$ )rint

! $ ,o not print

! $ ,o not print at s%ip

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2hen you have edited the first page of control indicators#

you can access the second page by choosing the return%ey.

2hen you have edited the control indicators# you return to the general data for the

master inspection characteristic.

Sa%e &o#' ent'ies

=-B Dsing Inspection &haracteristics in the Inspection )lan

=-B-B


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( new operation is defined in the inspection plan using these

entries. >owever# this operation does not contain any

inspection characteristics. You must define these for each

operation in another step.

=-B-= 8eferencing a Master Inspection &haracteristic

'elect the operation you 4ust created in the inspection plan. Then choose the

pushbuttonIns!ection c#aracteristics or the /G function %ey to access the

characteristic overview for the new operation.

5B-CC in the fieldMaster ins!ection c#aracteristic and

choose the return%ey. The Sam!le tab page for the inspection characteristic thenappears as a result of the control indicators in master inspection characteristic

&>5B-CC. You enter sampling procedure /i"E-5 in the field Sam!ling !rocedure.

+y choosing the return%ey# you can go bac% to the characteristic overview screen.

'ave the changed inspection plan.

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Quality Inspection Functions

QMQuality Inspection

Inspection lot

processing

?esults recor%ing

Defects recor%ing

ample management

E#ternal systems

Quality inspection includes the following functions:

$nspection lot processing",uring inspection lot processing# you carry out the inspections that

have been predefined in the planning stages. In the '() 'ystem# the term ins!ectionlot!not

ins!ectionre7uest$ refers to a request to carry out an inspection.

!esults recording"8ecording inspection results

Defects recording"8ecording defect data in the form of defect attributes

Sample management")rocessing and managing physical samples

Interface to eternal systems

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Inspection !ot Processing

1asic %ata from

quality planning

Inspection plan

Material specifications

Inspection results

,sage %ecision

*ppraisal costs

1efore

inspection

*fter

inspection

Inspection

lot

The inspection lotdocuments the request to carry out an inspection.

The inspection lot comprises information from inspection planning or the inspection specification

!inspection plan# material specification$. This means that when the inspection lot is created# the

current specifications are copied into the inspection lot. &hanges that are made to the specifications

retroactively do not affect an e"isting inspection lot.

The inspection lot is identified by a unique number in the system. You record the inspection results

and any costs associated with a QM order !if required$ in the inspection lot.

You complete the inspection lot with the usage decision.

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Inspection !ot Creation

Quality inspection

Inspection

lot

oo%s mo&ement

-r%er Bin pro%uction(

plant maintenance

ample management

Deli&ery

Dea%line monitoring

Manual

(n inspection lot can be generated in different areas of your company as a result of different events#

for e"ample:

oods receipt

)roduction order in production

,elivery to a customer

oods movements within a company

,eadline monitoring of materials !recurring inspections$

Manual lot creation

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Inspection !ot -rigin an% Inspection Type

0A > oo%s receipt B?

0 > oo%s issue BI

0/ > Pro%uction

04 > ? from pro%uction

03 > -t"er goo%s receipt

09 > ?eturn from customer

Inspection typeInsp. lot origin

? inspection for purc"ase or%er

0 > ? inspection Bmo%el

0/ > ? inspection Bpreliminary series

Material

Inspection

lot

Customiing

You can define different variants !inspection type$ for inspection lot processing depending on the

origin and source of the inspection lot.

The assignment of inspection types to inspection lot origins allows you to manage different origins

and triggering events for the inspection lots.

The inspection lot origin describes the source of the inspection lot. The '() 'ystem contains

predefined inspection lots. /or e"ample# the following inspection lot origins are available:

Inspection lot for a goods receipt

Inspection lot for a manufacturing order

Inspection lot for a delivery !in shipping$

The inspection typedefines how an inspection is to ta%e place.


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equence of Inspection !ot Processing

Insp. !ot CompletionInspectionInsp. !ot Creation

,sage

%ecision

Material

Inspection

lot

,uring inspection processing# an inspection lot undergoes different processing stages. These stages

are documented by the status management function# for e"ample:

!C6!@ot archived$#(S7 !+atch assigned$# (!!Q !+atch record required$# C)C!'ample

calculated$# CC+D !Insp. characteristics created$# C6C! !&haracterist. must be created$# C!89

!&ertificate receipt confirmed$# C!+D!&reated$# D*/ !,efects were recorded$# $CC8

!Inspection close completed$# )+C !@ot canceled$# )9D !@ot loc%ed$# )+$: !@ong-term

inspection$# S7 !)lanspecific. (ssigned$# !*Q !)lanspecific. 8equired$# !$$ !Inspection

instruction printed$# !S$ !'ample-drawing instr. )rinted$# !*) !8eleased$# !!*C !8esults

confirmed$# SC8 !'toc% posting completed$# SS+ !'toc% posting started$# D !Dsage decision

has been made$

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Inspection !ot Creation

Printing

s"op papers

ample

%etermination

Determining

inspection specsInsp. lot creation

N J A3

n:c J A/:0

Inspection

lot

2hen an inspection lot is created for a material !or for a combination of

materialvendormanufacturer or materialcustomer$# the system selects the corresponding inspection

specifications. The specifications from the variant configuration ta%e precedence over those from the

material specification and the latter# in turn# ta%e precedence over the specifications from the tas%

list.

'erial number information from a goods movement !goods receipt from production$ is copied to the

inspection lot at lot creation. 'erial numbers that are assigned to a production order can be included

in the inspection lot using the inspection lot origin 5A !from production$. 2hen you record results#

the serial numbers are proposed.

The inspection specifications !such as sample si3e n# re4ected number c$ are determined based on the

lot si3e to be inspected !9$ and the lot is released for processing. The inspection lot is then released

for processing and the shop papers !such as the inspection instruction$ can be printed at the

predefined wor% centers.

You can lin% the release of the inspection lot to an approval procedure. This means that the

inspection lot must be e"plicitly released before it can be processed. The inspection lot is then

created# but is not available for you to record results# since no sample determination has ta%en place.

&hanges in the inspection lot are dependent on the inspection lot status. 1nce a lot has been created#

for e"ample# any changes made to a tas% list are not automatically included in the inspection lot.

1nce you have made the usage decision# you cannot ma%e any other changes to the inspection lot

!e"ception: @ong-term characteristics$.

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Inspection lot 4;A=Pro%uction or%er 4;A3

Pro%uction or%er 4;A3

?outing

QM>rele&ant

Master inspection

c"aracteristic

C6A0 Tire sie: 3= cm

-p. A0

-p. 0

C60 Tire pressure: > / )ar

C6A0 Frame sie: 3=cm

Material no.: 1IKE A

-p. A0

-p. 0

C60 Tire pressure: A > 3 )ar

ales or%er 4;A/Customer: ?"o%es

Material no. 1IKE A

Frame: Titanium

Tire type: !o'>profile

Tire pressure: >/ )ar

1IKE A

Frame: Titanium


Tire pressure: > / )ar

Inspection pecifications from


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-)ect Depen%encies

-ptional

c"aracteristic

?equire%c"aracteristic

Inspection lot 4;A=Pro%uction or%er 4;A3

Pro%uction or%er 4;A3

?outing

C6A0 Tire sie: 3=cm L 0+3

-p. A0

-p. 0

MK0 !ig"ting: -K 7


Material no.H 1IKE @@

-p. A0

-p. 0

MK0 !ig"ting: -K 7ales or%er 4;A/Customer: ?"o%es

Material no. 1IKE @@

Frame: Titanium

!ig"ting: >>>>>>>

1IKE @@

Frame: Titanium

8;ect Dependencies

Mutual dependency between ob4ects. This dependency can e"ist# for e"ample# between

characteristics and characteristic values# for e"ample# that a =B-gear assembly is allowed for a racing

bicycle.

1b4ect dependencies can also be used to control the selection of +1M items and routing operations

in variant configuration.

If a class characteristic in the configuration is notvaluated because of an ob4ect dependency

!precondition$ and if the associated master inspection characteristic is defined as a required

characteristic in the tas% list or material specification# this characteristic becomes an optional

characteristic for the inspection.

If a class characteristic in the configuration is valuated because of an ob4ect dependency!precondition$ and if the associated master inspection characteristic is defined as a required

characteristic in the tas% list or material specification# this characteristic remains a required

characteristic for the inspection.

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*%%itional C"aracteristic from rele&ant

master inspection

c"aracteristic

C6A0 Tire sie: 3=cm L 0.3

-p. A0

-p. 0

C6@300 Color: 1lue


Material no.: 1IKE ==

-p. A0

-p. 0ales or%er 4;A/Customer: ?"o%es

Material no.: 1IKE ==

Frame: Titanium


Color: 1lue

1IKE ==

Frame: Titanium


Color: 1lue

*%%itional

c"aracteristic from

configuration

Your customer wants to inspect an additional characteristic that is not contained in the tas% list. To

automatically include this characteristic# the corresponding class characteristic from configuration

must be lin%ed to the master inspection characteristic.

&lass characteristics that are valuated for the configuration# but which do not e"ist in the tas% list or

material specification# are also inspected.

The characteristic is assigned to the last QM-relevant operation in the inspection lot. If there is no

QM-relevant operation in the inspection lot# it will automatically be added by the system.

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Inspection pecifications from 1atc"Determination

Inspection lot 4;A=Deli&ery 4;A3

-r%er 4;A/Customer: impson

Material no.: Nitro

Color:

1oiling point:

QM master inspection

c"aracteristic:

?equire%

c"aracteristic

Inspection planMaterial no. Nitro

C6A0 1oiling point

Deli&ery 4;A3Density: A.A@ > A.A g(cm

C60 Density A+03 >A+/3 g(cm

C6A0 1oiling point

-p. A0

-p. 0

C60 Density A.A@ > A.A g(cmNitro

Color:

1oiling point:

Density: A.A@ > A.A g(cm

If an inspection using the batch determination has been planned in the delivery# the inspection

specifications that have been defined in batch determination are included !together with the

specifications from the tas% list and the material specification$ when an inspection lot is created in

the sales area.

If there are inspection specifications from both batch determination and the tas% list or material

specification that are relevant for the characteristic# the specifications from batch determination ta%e

precedence over those from the material specification. The specifications from the latter# in turn# ta%e

precedence over those from the tas% list.

)rerequisite for including inspection specifications from batch determination:


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Inspection

Inspection

instructionA

@

9

/

11 1

7 58 4

210

Confirm acti&itiesComplete inspection?ecor% inspection results

Inspection

lot

You record inspection results for the planned inspection characteristics in the inspection lot.

If any problems have been identified during the inspection# you can record defects and if necessary#

activate a quality notification to process the problems.

The characteristics or inspection points are completed and valuated# based on the inspection

specifications.

If required# you can confirm labor or machine times that were needed to process the inspection lot in

a &1 order. You can also confirm any quantities that have been manufactured in the production order

or process order.

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?esults ?ecor%ing+ Defects ?ecor%ing

?ecor%ing inspection results

for inspection lot Boperation>)ase%

,nplanne%

C"aracteristic results

*cti&ate

quality notification

Quality Control

Planne%

Defect %ata

Defect

%ata recor%)Defect type

)Defect loc.

)Cause

)...

Quantitati&e c"aracteristics

Bmeasure%

Qualitati&e c"aracteristics

Battri)uti&e

You record results for planned characteristics !quantitative or qualitative$ on the basis of the planned

recording type and the characteristics are valuated according to the predefined valuation rule.

You can record results for qualitative characteristics with a Y


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?esults ?ecor%ing: 2or$list

?ecor%ing screen:)A- *o'$ist

)- "eco'+in, a'ea

)/- G'apic

election screen:

)On$ine e$p)Specific se$ection options

).onfi,#'a/$e se$ection an+

+isp$a& %a'iants

A

/

You can use the user settings to create individual settings for results recording and# in this way# shape

the process to meet your requirements.

If you use a user-specific variant# you can preset the selection conditions to meet your requirements

!selection variant$. In addition# you can specify how the information is displayed in the overview

tree !display variant$.

You ma%e the setting for the selection variant on the selection screenfor the wor%list.

You ma%e the setting for the display variant on the recording screenusing the icon Current

dis!la& 2ariant.

The system only displays ob4ects !inspection lots# operations$ in the wor%list# which you are

authori3ed to process. The ob4ects in the overview tree are displayed differently according to your

recording requirements.

1n the recording screen# you can navigate easily between the individual processing ob4ects. (fter

inspection lot selection# the first operation with characteristics to be processed appears automatically.

You can use the integrated graphical display !in the screen area below the recording area$ to display a

histogram# run chart or control chart.

The maintained characteristic valuations are immediately displayed in the overview tree. Moreover#

the graphical display is updated.

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Process>-ptimie% ?esults ?ecor%ing

election criteria

Characteristics for several inspection lots, for all operations

Master insp. characs for several inspection lots, for all operations

Characteristics for several inspection points, one operation

?esults recor%ing is possi)le for :

A00A3

A00A4

A00A/

A00A

2or$list for inspection lots

)rocess-optimi3ed results recording enables fle"ible tabular characteristic processing. In this way#

you can record inspection results e"actly for the recording process and wor% center.

In the standard system# there are the following recording options:

8esults recording for a master inspection characteristic for all inspection lots and operations

8esults recording for inspection characteristics for all inspection lots and operations

8esults recording for several inspection points !physical samples# equipment$ in one inspection lot

and operation

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?esults ?ecor%ing for Master InspectionC"aracteristic

a&e

Master insp. charac. for several inspection lots, for all operations

?esult pecsMaterialInsp. lot

0/00000A

0/00000A/

0/00000A4

T>1QA00

T>1QA00

T>1QA0A

@@.0 >A0A.0 2 A00.0

@@.9

*

Comments

*

*

0/00000A4

0/00000A4

T>1QA0A

T>1QA0

@@.0 >A0A.0 2

@@.0 >A0A.0 2

@@.0 >A0A.0 2

@@.0 >A0A.0 2 @@.A

A0.3

@@.=

*

?

Master insp. c"arac. 2att=>A00


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?esults ?ecor%ing on t"e Internet

Vendor's worklistVendor's worklist

Results recordingResults recording

at the vendorsat the vendors

/rom 8elease 6.H it is possible to record results based on characteristics on the Internet. The

transaction for this service is !Q


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Mo)ile ?esults ?ecor%ing

Inte'face to an+e$+ +e%ices

using 6otync

?esults %ata2or$list

/rom 8elease 6.H Quality Management supports mobile results recording.

2ith mobile results recording you can record inspection results using a mobile device on site. This

results data can later be transferred to the '() 'ystem. In the '() 'ystem# you determine which

inspections are to be recorded using a mobile device in the wor%list 7Mobile 8esults 8ecording7

!transaction QB;$. (fter you have done this# there is an allocation at inspection operation level#

determining which inspector is to inspect with what device.

You can find information on the mobile devices available# on the supported devices# and on the

corresponding +()I interfaces on the QM homepage in '()9et !alias QM$. 1n this homepage# you

can download the software required for mobile results recording by choosing 7)@M Quality

Management - Media &enter - ,ownloads - Quality)ad7.

To perform mobile results recording# you need to define 7Mobile ,evices7 in &ustomi3ing !QM -

Quality Inspection - 'ubsystems - ,efine (pplications for Mobile 8ecording$.

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?ecor%ing teps

Insp. operation A0

?ecor% results

for:


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Inspection !ot Completion

Ma$e

usage %ecision

Quality score

is calculate%Quality le&el

is up%ate%Follo'>up actions

Pcs

Dynamic mo%ification rule

A/4 Mail

Inspection

lot

1nce the inspection results have been recorded# the inspection lot is completed with the usage

decision. The usage decision specifies whether the lot is accepted or re4ected. The system can

automatically ma%e inventory postings on the basis of the usage decision !for e"ample# posting from

inspection stoc% to unrestricted-use stoc%$# provided that the relevant settings have been made.

The system can also calculate quality scores for the material# or the combinations material-vendor-

manufacturer or material-customer. There are various procedures available for this calculation.

The quality level is updated based on the inspection results. The system uses this quality level to

determine the inspection stage for the ne"t inspection of the material or of the combinations material-

vendor-manufacturer or material-customer. The time of dynamic modification that you have defined

!dynamic modification at lot creation or at usage decision$ determines when the quality level is to be

updated.

If required# you can define follow-up actions that can be triggered automatically# once the usage

decision is made !for e"ample# sending a complaint mail to a vendor$.

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Digital

ignature

PP>PI:PI s"eet

1atc" master

QM:Inspection results recor%ing

,sage Decision

Confirmation of t"e

p"ysical>sample %ra'ing

EC6:Engineering c"ange or%er

Digital ignature

You can specify that a user must e"ecute a digital signature to be able to carry out certain business

transactions in the '() 'ystem. The digital signature enables you to meet the security requirements

stipulated in the ood Manufacturing )ractices !M)$ with regard to the e"ecution of these

transactions. The digital signature ensures that:

( transaction can only be performed by users with a special authori3ation

The user can be uniquely identified and there can be no forgeries

The name of the user and the signed transaction are documented# together with the date and time

to prevent forgeries

The digital signature has been implemented for the following transactions:

(rea QM: 'aving inspection results for an inspection lot# recording and changing the usage

decision for an inspection lot# confirming the drawing of physical samples for an inspection lot

manually

area !engineering change management$: &hanging the status of an engineering change

request before ob4ect processing# releasing an engineering change order

))-)I area !)roduction )lanning for the process industry$: &ompleting a wor%step in the )I sheet#

accepting invalid values in input validations in the )I sheet# approving a batch record

The digital signature has been implemented in the '() 'ystem using 'ecure 'tore and /orward

!''/$. ''/ allows you to lin% various e"ternal security products that use different identification

procedures. (fter three unsuccessful attempts# the transaction is canceled.

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ample Management

*utomatically

Creating t"e

p"ysical>sample recor%s

Planning t"e

p"ysical samples

ample>%ra'ing

proce%ure

Insp. plan

Quality inspectionManually

Insp. lot

P"ys.>sampleno. A30

P"ys.>sample

no. A3A

P"ys.>sample

no. A3

P"ys.>sample

no. A3/

Printing t"e sample>

%ra'ing instruction

Confirmation of

P"ys.>samp. %ra'ing

A /

You plan and process physical samples using the functions for sample management. The physical-

sample records are either created automatically at inspection lot creation or manually. The inspection

is similar to the inspection process for inspection points# you record inspection results for the

characteristics in the inspection operations that have been assigned.

#ysical-Sample Dra%ing"Ta%ing of a physical sample according to a predefined procedure. The

physical-sample drawing can be sub4ect to a separate confirmation process using a status scheme.

The physical samples must then be released before results can be recorded.

Sample-Dra%ing rocedure"Master data record that is defined in the tas% list header and controls

the drawing and formation of physical samples. The sample-drawing procedure contains one or more

sample-dra%ing items. These items specify the details for drawing the physical samples. You use

the sample-drawing item to define whether you want to wor% with primary samples only !single-stage physical-sample drawing$ or also with pooled and reserve samples. You also define the number

of physical samples and the physical sample container in the sample-drawing item.

Sample-Dra%ing $nstruction"&ontains all of the required information for drawing one or more

physical samples from the population to be inspected.

#ysical Sample" 'ubpopulation that is ta%en from a population and that reflects the quality of this

population. The population can be an inspection lot. The name physical sample !unli%e the name

sample$ is mainly used to describe formless !amorphous$ subpopulations !for e"ample# of bul%

products or continuous products$. These subpopulations are ta%en from a population# based on a

sample-drawing procedure. The number of physical samples can either be fi"ed or determined on the

basis of a sampling scheme.

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Planning t"e P"ysical amples

ample>%ra'ing

proce%ure

Planning -)ects

Inspection

plan

ample>%ra'ing item

P"ysical>sample categories

Num)er of p"ysical samples

P"ysical>sample sies

!ot containers

P"ysical>sample container

Confirmation

Material

To plan the drawing of physical samples# you must define the necessary information in the sample-

drawing procedure. You can define a confirmation requirement for each sample-drawing procedure.

In addition# you can define whether the physical samples are to be drawn based on the inspection lot

quantity or on the number and type of lot containers. You assign the sample-drawing procedure in

the inspection plan header. The sample-drawing item contains instructions relating to:

)hysical-sample categories

9umber of physical samples

)hysical-sample si3es

@ot container for the inspection lot

)hysical-sample container

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P"ysical>ample Categories

Primary sample

/ primary samples

4 primary samples

an% poole% samples

reser&e samples

Bfor storage only

Poole% sample

?eser&e sample

2hen drawing physical samples# there are the following physical-sample categories:

)rimary samples are ta%en directly from the population.

)ooled samples are created by pooling primary samples.

8eserve samples are primary samples that are reserved as specimen samples.

You define the physical-sample categories in the sample-drawing item.


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P"ysical>ample ?ecor%s an% P"ysical>ampleDra'ings

Inspection

lot

P"ys.>samp.

%ra'ing

ample %ata

recor%

ample no.

A/439

Data for:P"ysical>sample originP"ysical>sample typeP"ysical>sample

categoryample %etailsInspection lotP"ysical>sample storage

No. ;/9;A/

(ll sample data records contain different data:

6eader data"eneral information about the physical sample !for e"ample# sample number#

sample type# sample category# status information# short te"t$.

8rigin data of t#e sample: Information about the origin of the physical sample !such as material#

batch# material document number# plant# vendor# manufacturer$.

Data for inspection lot"Information about the inspection lot from which the sample was ta%en

!such as inspection lot number# status of the inspection lot# inspection lot quantity# sample si3e#

tas% list group$.

#ysical-sample dra%ing data"Information about the p#ysical sample dra%ing!such as sample

type# lot sample container# lot sample container unit# sample container type# number of physical

samples# physical sample number# physical sample drawing procedure# confirmation of the

removal of the sample$

Data relating to t#e p#ysical-sample location"Information about where the physical samples are

stored after an inspection !such as storage location# storage duration# and status of the physical

sample$.

The physical sample drawing is a reference ob4ect for all physical samples !primary samples# pooled

samples# and reserve samples$ that come from the same inspection lot. ,uring the inspection lot

generation the system automatically assigns a p#ysical-sample dra%ingnumber to each p#ysical-sample dra%ing.

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Inspection Process ,sing Planne% P"ysicalamples

Insp.

lot

?esults

recor%ing

?elease (

confirm

sample

P"ysical>

sample

%ra'ing

Printing

s"op

papers

Tas$ list

selection

Inspection

lot creation

)Manual

)*utomatic

)Inspection

plan "ea%er

)Inspection

point:

P"ysical

sample

)ample>

%ra'ing

proce%ure

)ampling

proce%ure

)ample>

%ra'ing

proce%ure

)Partial

samples

)ample>

%ra'inginstruction

)Inspection

instruction

)ample

la)els

)ample

master recor%creation

)!a)eling

of samples

)Distri)ution

of samples to

'or$ centers

)Digital

signature

)tatus

management

)2or$list for

p"ysical samplesBlncl. user fiel%s

)Process optimie%

for p"ysical samples

)PI s"eet

amplingproce%ure:

N J A3

N : C J A/ : A

ample>%ra'ingproce%ure:

9 Primary

samples

ampling

proce%ure:

N J A3

N : C J A/ : A

ample>%ra'ing

proce%ure:

9 Primary

samples

ample

%eterm>

ination

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Inspection Process ,sing ,nplanne% P"ysicalamples

?esults

recor%ing

Printing

s"op

papers

Fle#i)le

inspection

specifications

Inspection

lot

creation

Printing

sample

la)el

P"ysical

sample

P"ysical

sample

)P"ysical>sample recor%

alrea%y e#ists

)2as create%

manually (

automatically

)!a)eling t"e ne' sample

)Inspection typeA3 in t"einspection setup

for t"e material

)Inspection lot

for t"e p"ysical

sample

)*utomatic (manual tas$ listselection

),nplanne%

inspection

c"aracteristics

)Inspectioninstruction

)2or$list forp"ysical samplesBlncl. user fiel%s

Material: 4;AA

ample: 0=A3 Inspection

lot

You can create inspection lots manually for one or more eistingphysical samples. The system

creates one inspection lot for each physical sample. (ll inspection lots created in this way have the

inspection lot origin 1


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E#ternal ystems

C*Q

Inspection processing

in e#ternal systems

QM > IDI

Mo)ile results recor%ing

-nline measure%

&alue recor%ing

QM

*P ystem

?FC

call

!IM ou can create inspectionresults t"at are not %irectly

incurre% at t"e 'or$ place+

'it" a mo)ile application on

site an% t"en copy

t"em to t"e *P ystem.

The system features standardi3ed# certified interfaces for lin%ing e"ternal equipment to the QM

component. (part from mobile results recording# you have the following options:

rocess quality inspection using t#e QM-$D$ interface"This technology is used in QM to

process inspection operations in subsystems. The interfaces e"change data in both directions. The

data transfer is triggered from t#e susystem# it comes automatically from a log determined

and publici3ed by '() and is monitored by the system. '() offers the necessary data transfer

programs for a range of platforms.

7et c#aracteristics results using a C interface" 2ith this technology you can copy entire data

records !this means several folders$ they are converted in order to transfer results records for

individual inspection characteristics# such as measurement values and inspection descriptions#

from a subsystem into QM. The transfer is triggered and monitored y t#e user.QM has a predefined reference !Dser


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/un&tionen im Detail Qualittspr=fung"*ercises


+opic" Quality $nspection


&reate inspection lots manually

8ecord results for inspection lots and complete the inspection with the

usage decision

,uring a follow-up inspection# you must inspect certain materials again.

To do this# you manually create inspection lots in the system and record

the inspection results for the planned inspection characteristics. (fter

finishing the inspection# you complete the inspection lots with the usage

decision. If necessary# you can trigger follow-up actions !for e"ample#

sending a D, log$ using the usage decision.

B-B Manually &reating an Inspection @ot

You manually create an inspection lot in the system for the follow-up inspection ofa material that has already been stored and valuated. Then# record inspection results

for the planned inspection characteristics. These inspection results are available for

quality control and evaluations.

B-B-B &reating the Inspection @ot

Manually create an inspection lot for material T-+QACC in plant B555 for inspection

lot origin 5E. The inspection lot quantity is B55 pieces.


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B-B-= ,isplaying the Inspection @ot

,isplay the manually created inspection lot# and note the following information for

the inspection lot data record:

Inspection lot number: JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

Inspection type: JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

'ample si3e: JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

Tas% list group: JJJJJJJJJJJJJJJJ roup counter: JJJJJJJJJJ

(ccording to which specifications is the sample si3e determined in this inspection

lot0JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

B-B-A 8esults 8ecording for the Inspection @ot

8ecord inspection results for the inspection lot. Dse the'esults recording 8orklist

for this and select the inspection lots for material T-+QACC.

=-B Dsage ,ecision and Inspection &ompletion

You can ma%e the usage decision for the inspection lot after you complete the

inspections. The usage decision shows whether the inspected goods were accepted

or re4ected.

=-B-B Ma%ing the Dsage ,ecision

Ma%e the usage decision for your inspection lot by choosing a suitable D, code.

(ll D, codes are stored in the '() 'ystem in a certain catalog type. ( mail should

be sent when the usage decision is made. &hoose the corresponding D, code.

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=-B-= ,isplaying the Mail

,isplay the mail that has 4ust been sent.

=-B-A &atalog for Dsage ,ecisions

In which catalog are all codes stored for the usage decisions0

&atalog: JJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

=-B-6 )roperties of this &atalog

2hat features does this catalog have0

JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

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+opic" Quality $nspection

B-B Manually &reating an Inspection @ot

B-B-B &reating the Inspection @ot

Logistics Quality Management Quality Inspection Inspection Lot

Editing Create


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Editing Display

The number of the inspection lot that was last created is displayed in the field

Ins!ection lot.+y choosing the return %ey or1nter, the screenis!la& ins!ectionlot appears. The following data is displayed on this screen:

/ield name or data type 5alues

Ins!ection lot / .......

Ins!ection t&!e /

Tab pageInsp. lot quantities

Sam!le si9e / PC

Tab pageInsp. specifications

rou! ........

rou! counter

Inspection specifications are used from the assigned inspection plan for inspection

type 5E because of the inspection setup in the QM view of the material master. This

inspection plan has two inspection operations and each operation has one inspectioncharacteristic. The sample si3e that is required for inspecting characteristics is

defined using the sampling procedure# which is assigned to the characteristics.

B-B-A 8esults 8ecording for the Inspection @ot

Logistics Quality Management Quality Inspection Worlist !esults

!ecording

The selection screen for inspection lots in the results recording wor%list appears.

Dse the tab pageMaterialto select inspection lots and enter the following data:

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Material %-4Q5""


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=-B-= ,isplaying the Mail

#ffice Worplace

In your wor%place you can access an overview of all of the documents andwor%flows that have been sent to you in theInbo.

=-B-A &atalog for Dsage ,ecisions

(ll codes for usage decisions are stored in catalog A.

=-B-6 )roperties of this &atalog

&atalog A can only be used with selected sets li%e catalog B. &ode valuation is

required in selected sets. /or catalog A# follo%-up actionsare possible at code level

in all selected sets.

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/un&tionen im Detail roener%altung"*ercises


+opic" Quality $nspection>Sample Management


&reate and process inspection lots for physical samples

8ecord inspection results for physical samples# valuate physical

samples and complete the inspection with the usage decision

+ased on information from your raw material vendor# you must perform a

follow-up inspection on a batch of delivered material. 'ince you will

record results for this follow-up inspection in the system and use them for

later evaluations# you create a manual inspection lot. The goods are stored

in canisters# and you must ta%e samples based on the number of canisters

because of the information from the vendor.

B-B Manual &reation of Inspection @ots

In your company# inspection plans for goods receipt already e"ist for the material.In these inspection plans# physical-sample drawing is dependent on the number of

containers and the physical-sample container !for e"ample# drums# canisters# tan%s$.

B-B-B &reating the Inspection @ot for a Material and +atch

&reate a manual inspection lot for material T-TQBCC in plant BB55. Dse inspection

lot origin 5B.

You must perform a follow-up inspection on batch TQBCC because of informationfrom vendor B555. There is E5%g of this batch in B5 canisters.

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B-B-= ,isplaying the Inspection @ot ,ata 8ecord and 'ample ,ata 8ecord

,isplay the inspection lot and note the following data:

Inspection lot number: JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

'ample si3e: JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

Tas% list group: JJJJJJJJJJJJJJJJ roup counter: JJJJJJJJJJ

'ample-drawing procedure: JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

>ow many physical samples were ta%en0 JJJJJJJJJJJJJJJJJJJ

2hich numbers do the physical samples have0 JJJJJJJJJJJJJJJJJJJ

,isplay a physical-sample data record for the inspection lot# and note the following

data:)hysical-sample drawing number: JJJJJJJJJJJJJJJJJJJJJJJJJJJ

)hysical-sample category: JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

)hysical-sample status: JJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJJ

B-= 8esults 8ecording for )hysical 'amples and Inspection &ompletion with the Dsage

,ecision

8ecord inspection results for the physical samples and valuate the single physicalsamples. Dse the results recording wor%list and select your physical samples using

the physical-sample number.

Ma%e the usage decision for the inspection lot.

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/unctions in Detail" Sample Management"Solutions


+opic" Quality $nspection>Sample Management

B-B Manual &reation of Inspection @ots

B-B-B &reating the Inspection @ot for a Material and +atch


Editing Create


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Editing Display

The number of the inspection lot that was last created is displayed in the field

Ins!ection lot.+y choosing the return%ey or1nter, the screenis!la& ins!ectionlot appears. The following data is displayed on this screen:


Ins!ection lot .......

Tab pageInsp. lot quantities

Sam!le si9e ,* K

Tab pageInsp. specifications

rou! =

rou! counter

ra8ing !roc. S

+ased on the sample-drawing item in the sampling procedure# only primary

samples are processed in this case. In this case# the number of primary samples is

dependent on the number of containers. +%o p#ysical samples are ta%en from B5

containers in accordance with the specifications in the sampling scheme.

You use the pushbutton Sam!lesto switch from the inspection lot data record to the

sample overview for the physical-sample drawing.


P#&s. sam!le ...

P#&s. sam!le ...

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You select a physical sample by clic%ing on it# and in this way switch to the

physical-sample data record.


P#&sical sam!le ...

Categor& Primar& sam!le

Status '1>, >4P'

B-= 8esults 8ecording for )hysical 'amples and Inspection &ompletion with the Dsage

,ecision

Logistics Quality Management Quality Inspection Worlist !esults

!ecording

The selection screen for inspection lots in the results recording wor%list appears.

Dse the tab pageP#&sical sam!le for inspection lot selection.


P#&sical sam!le ... to ...

You can use the field-related input help in the fieldP#&sical

sam!le to selectthe physical samples for the current

inspection lot.


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8ecord inspection results for the other physical samples# and complete the

inspection lot with the usage decision. 'witch from the results recording wor%list to

the usage decision by double clic%ing on the inspection lot number. 1n the

recording screen for the usage decision# there is an additional tab page with the

results for the physical samples. 'ave your entries.

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0.3/

SAP AG 1999

QM

Quality Certificate Functions


Certificate receipt

Certificate issue

Information system

Quality certificate"uarantees that specific manufacturing procedures or wor%ing practices have

been followed and defined inspections have ta%en place that are based on regulations# standards#

customer specifications# or other agreements. The certificate also confirms inspection results.

You can monitor the certificate receipt independently of the goods receipt# with reference to a

purchase order.

Certificate processing in goods issue covers:

&ertificate planning !creating certificate forms and certificate profiles$

&ertificate processing !creating and shipping certificates$

You can use the $nformation Systemat any time to create an up-to-date overview of certificatereceipts and certificate issues.

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?esults from an

inspection or &aluate%

results from a )atc"

Fulfillment of

manufacturers

specifications or t"ose of

t"e or%ering party

Confirmation of require%con%ition

Manufacture using

appropriate met"o%s


Certificate

( quality certificate verifies the quality of goods. The chemical or physical properties of goods can

be recorded as inspection results or documented as batch characteristics.

You can create customer-specific certificates whose content and layout are modified to meet

customer requirements# or general certificates !for e"ample# for a material$.

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Certificate

2or$s test

certificate

*cceptance

inspection

certificate

Certificate of

analysis

E#amples of

certificate types:

Contents an% layout

Certificate Planning

Inspection c"aracteristics

Materials from

pro%uction c"ain

To create certificates# you define certificate profiles which are based on standard certificates and

forms such as:

&ertificate of analysis

2or%s test certificates !for e"ample# according to ,I9 E556L$

(cceptance inspection certificate

In the certificate profile# the system predefines such information as the data origin# output format#

and procedures for s%ip for each characteristic !master inspection characteristic or class characteristic

for batch$ that is included on the certificate.

You can create certificate forms using the '()script editor. In the delivery system the e"ample formQM?C1'%?is available. This form can be used as a copy template for your own forms.

If the certificate form is not in the current client then a form search is carried out in client 555.

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*rc"i&ing certificates

oo%s issue

-utput

%etermination

?ecipient

Dispatc" type

Bfa#(printer

Dispatc" time

!anguage

Certificate profile

Data from

inspection

Data from )atc"

classification

Deli&eryCustomer

Material

1atc"

Certificate Processing

*P

*rc"i&e!in$

Certificate

The certificates are created when goods are shipped. The certificate creation process can be

automated. In addition# you can create certificates manually for a material or for an inspection lot.

The system retrieves the data defined in the certificate profile for the individual characteristics and

copies it to the certificate. You can also include inspection results for materials in the production

chain on the certificate. You use the certificate profile to control how a s%ipped characteristic is to be

printed on the certificate.

The addresses for the certificate recipients are ta%en from the customer master data maintained in the

', component !sales# shipping$.

You can archive the certificates in an optical archive using (rchive@in%.

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E#ample of a Certificate

IDE 6ol%ing *+ P.-. 1o# A903@+ D>900;0 Fran$furt(M

6eat"ro' *irport

*irport ?%.!-ND-N

:reater !on%onDE =,P

:1 Quality insp. certificateate4.0A.00A

P#'c-ase o'+e' iteate

e$i%e'& iteate

O'+e' iteate

.#stoe' n#/e'

Material: -ur (our ref.

.-202 .o%e' att ,'een "AL 6014 10 $ite'

.a'ac nit a$#e

Loe'

$iit

ppe'

$iit

ensit& , 15040 14500 15500

atc 1 #antit& 10 $

iscosit& cP 1710 1770

1756 Sap$e 1000123Insp +ate: 22012001;ie: 08:30:45

1745 Sap$e 1000124Insp +ate: 22012001;ie: 09:30:45

You can print characteristic values for inspection points# physical samples and equipment on the

certificate. To do this# you define the level at which results are selected for each characteristic in the

certificate profile. The following levels are available for results selection:

'ummari3ed value for the characteristic

Mean value of the characteristic for each inspection point

1riginal value

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Processing Quality Certificates at oo%s ?eceipt

Certificate

canner

-ptical

arc"i&e

You can monitor the receipt of a quality certificate with and without inspection lot processing#

independently of the time of goods receipt. You can store the quality certificate in the optical archive.

The incoming certificate is filed in the optical archive first as a document# document type. The

system sends this information to the inbo" of the employee responsible for processing using the

2or%flow. The document can then be chec%ed and stored as a quality certificate in the optical

archive# or assigned to a purchase order.

)rerequisite for enhanced certificate processing: The1n#anced certi$icate !rocessing indicator must

be set in &ustomi3ing for the certificate type.

If the quality certificate is electronically transferred with the formatted data# this allows an automatic

transfer of results from the certificate to an inspection lot. Dsing the results data origin entered in theinspection plan or in the material specification# you control whether the data is copied from the

electronic certificate or whether is should be chec%ed itself.

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Quality Certificate for Deli&ery to Internet

!ist of collecte%

certificates

!ist of collecte%

certificates!og collection

operation

!og collection

operation

Certificate

profile planning

Certificate

profile planning

Certificate

profile

Issuing customer

aut"oriation access

Issuing customer

aut"oriation access*ccess

aut"oriation

Collection of t"e

certificates

Collection of t"e

certificates *ccess status

Certificate creation

for %eli&ery

Certificate creation

for %eli&ery Certificate

et up t"e&en%or 6omepage

et up t"e&en%or 6omepage

6omepage


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Certificate Transfer

Customer selects the certificates

Available certificates

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/un&tionen im Detail Qualitts?eugnisse"*ercises


+opic" Quality Certificates


,escribe the basic structure of a certificate profile and assign the

certificate profile to different ob4ects

&reate certificates for deliveries and batches

In your company# quality certificates are used to document the quality of

goods. The quality certificate is created in general for the delivery item.

You must copy certain customer-specific specifications to the certificate

layout. In certain cases# you must also create a certificate for a batch.

B-B (ssigning a &ertificate )rofile

In the certificate profile# you define the characteristics that should be printed on thecertificate. You also assign a form that is used for creating the certificate. The form

determines the layout and a part of the certificate content.

B-B-B (ssigning a &ertificate )rofile to the Material

(ssign the following certificate profile to your material T-/QBCC and then release

the certificate profile:

Certi$icate !ro$ile: QI9T


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B-B-= (ssigning the &ertificate )rofile to a &ombination of Material&ustomer

If customer GGGG receives material T-/QBCC# a special certificate profile should be

used. (ssign the following certificate profile to this %ey combination:

Certi$icate !ro$ile3Q&ertBG5JCC

Certi$icate t&!e3 555A !manufacturer?s test certificate$

0ersion3 B

2hen you assign the certificate profile# you set the 0alid

$rom dateas the current date - 1day.

B-= &ertificate creation

B-=-B &reating a &ertificate for a +atch

(n inspection station for materials requests a certificate for material T-/QBCC from

you. &reate this quality certificate for batch /QBCC. The sending plant is B555.

'eci!ient3Dser-definable address

Mr. +ra"ton

Inspection 'tation 'outh

HGA=66 )hiladelphia

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B-=-= &reating a &ertificate for a ,elivery

&reate a certificate for your delivery from the e"ercise QM in Sales Order

Processing in the unit QM in t#e >ogistics Su!!l& C#ain.

If necessary# use the Outbound deli2er& monitor to selectyour delivery in a second session:Logistics $ales and

Distri%ution $hipping and &ransportation Lists and

Logs #ut%ound Deli'ery Monitor'election type: @ist of

deliveries 1utbound delivery Material: Material: T-/QBCC#

+atch: /QBCC

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/unctions in Detail" Quality Certificates"Solutions


+opic" Quality Certificates

B-B (ssigning a &ertificate )rofile

B-B-B (ssigning a &ertificate )rofile to the Material

Logistics Quality Management Quality Certificates #utgoing

Certificate Profile (ssignment Create

You use the %ey combination to define for which ob4ects the certificate assignment

should be created. &hoose the %ey combinationMaterial.


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B-B-= (ssigning the &ertificate )rofile to a &ombination ofMaterial@Customer

Logistics Quality Management Quality Certificates #utgoing

Certificate Profile (ssignment Create

&hoose the %ey combinationMaterial@Customer.


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1n the following screen# you can enter the address.


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QM

Quality Notification Functions

Quality Notification

Pro)lem processing

Quality notification

structure

Notificationprocessing

Quality notifications are the central medium in QM for processing problems and unplanned events.

Quality notification" 'tructured problem notification that is integrated in the system and that can be

used to process various problems arising from poor quality goods or services. These problems can be

customer complaints# complaints against a vendor# or internal problem notifications. Quality

notifications allow you to record# manage and evaluate data for these problems.

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P'o/$e

P'o/$e

P'o/$e

P'o/$e

Pro)lem Processing in t"e Company

olution:

Notification

systemO

There can be many different causes for problems that occur in products. The problems can occur at

any stage of the logistics supply chain.

The notification component enables you to:

,escribe a problem and define the reference ob4ects that are affected !for e"ample# material#

vendor# manufacturer$

8ecord the names of all parties concerned !partners$

,efine processing parameters for the quality notification !for e"ample# assign priority# specify

time period by which the notification is to be completed$

8ecord individual defect items for a problem and analy3e their causes

,etermine the corrective actions that are to be implemented !such as immediate tas%s or corrective

tas%s that can only be performed# once a thorough defect analysis has ta%en place$

Monitor the progress of corrective actions using statuses

@og all activities that are associated with the problem

8ecord the nonconformity costs that are incurred in processing and correcting problems

)rint# fa"# archive# or e"port various documents !shop papers$ that are related to the problem

&ompile a list of created notifications for processing or for evaluation

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Elements of t"e Quality Notification ystem

*ction log

Classification

system

DM

C"ange

%ocuments

Controlling

QM costs

Nonconformity costs

tatus

management

E&aluations

*rc"i&e!in$

2or$flo'

Quality

notification

-)ect ser&ices

There are A basic types of quality notifications:

&ustomer complaint in sales !notification type QB$

&omplaint against a vendor in procurement !notification type Q=$

Internal problem notification in production !notification type QA$

You can also define your own notification types in &ustomi3ing.

ction log"The action log displays an overview of all the changes in the life cycle of a notification

!for e"ample# when the last change was made and who made the change$. Information from the

status management and change document functions forms the basis for the action log.

Dsing 8;ect sericesyou can very easily attach documents to the notification.

You can assign any number of master records from the document management system !,M'$ to the

header of a quality notification !such as a scanned fa" of the defects that has been sent by your

customer$. You can display this original document directly from the quality notificat

Documents

LO170_46C - 005Functions in Detail