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    sound wisdomShippensburg, PA

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    Copyright 2012Bookbinder, Steve & Goldberg, Jeff

    All rights reserved. This book is protected by the copyrightlaws of the United States of America. This book may not becopied or reprinted for commercial gain or profit. The use ofshort quotations or occasional page copying for personal orgroup study is permitted and encouraged. Permission will begranted upon request.

    Sound Wisdom

    167 Walnut Bottom RoadShippensburg, PA 17257

    www.soundwisdom.com

    This book and all other Sound Wisdom books are availableat bookstores and distributors worldwide.

    ISBN 13: 978-1-937879-14-3ISBN Ebook: 978-1-937879-15-0

    For Worldwide Distribution, Printed in the U.S.A.

    1 2 3 4 5 6 7 / 16 15 14 13 12

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    I n t r o d u c t i o n . . . . . . . . . . . . . . . . . . . . . . . . . . x i

    Principle #1 . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

    Principle #2 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    Principle #3 . . . . . . . . . . . . . . . . . . . . . . . . . . 13

    Principle #4 . . . . . . . . . . . . . . . . . . . . . . . . . . 17

    Principle #5 . . . . . . . . . . . . . . . . . . . . . . . . . . 23

    Principle #6 . . . . . . . . . . . . . . . . . . . . . . . . . . 31Principle #7 . . . . . . . . . . . . . . . . . . . . . . . . . . 37

    Principle #8 . . . . . . . . . . . . . . . . . . . . . . . . . . 45

    Principle #9 . . . . . . . . . . . . . . . . . . . . . . . . . . 51

    Principle #10 . . . . . . . . . . . . . . . . . . . . . . . . . 57

    Principle #11 . . . . . . . . . . . . . . . . . . . . . . . . . 63Principle #12 . . . . . . . . . . . . . . . . . . . . . . . . . 67

    Principle #13 . . . . . . . . . . . . . . . . . . . . . . . . . 73

    Principle #14 . . . . . . . . . . . . . . . . . . . . . . . . . 81

    Principle #15 . . . . . . . . . . . . . . . . . . . . . . . . . 87

    Principle #16 . . . . . . . . . . . . . . . . . . . . . . . . . 93Epilogue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

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    37

    Above all, be true to yourself, and if you cannot

    put your heart in it, take yourself out of it.

    ~ A

    ost of us spend all of our time working in our

    business, as opposed to working ON our busi-

    ness, and were surprised that our business never im-

    proves. Of course its important to work in your

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    38 ~

    business its how you get paid. But when you take

    the time to work on your business as well, youll reap

    great rewards. Taking the time to do nothing but think

    about, How can I do things better? Differently?

    More productively? More efficiently? takes practicebut brings substantial gains. When Jeff committed

    to spending three hours per week, doing nothing but

    thinking about how to improve his business, creative

    ideas started flowing and his business took off!

    Efficiency is intelligent laziness.

    ~ DD

    GettingQBTTJPOBUFBCPVUMB[JOFTTsimply means

    leveraging what you know about what should happen

    next in a process that youve already done a lot of think-ing about.

    For instance: Someone in our circle knows a

    whole lot about search engine optimization, having

    spent some years in that industry. Which one is it?

    Well, well give you a huge hint: His initials are S.B.,hes swum a relay across the English Channel, and

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    ~ 39

    hes got noticeably less hair than the other guy does.

    Go aheadturn to the rear cover and check out the

    author photos youll find there. Well wait right here

    until you get back.

    Got it? Great, lets keep going. This particularindividual isQBTTJPOBUFBCPVUMB[JOFTTJOIJTDIPTFO

    GJFMEwhich means he does a good job of leveraging

    what he knows about a process hes already quite fa-

    miliar with and likes thinking about. In his case, that

    happens to be selling. (By the way, its okay if thats not

    your chosen field.)

    When we say this guy is QBTTJPOBUF BCPVU MB-

    [JOFTTJOIJTDIPTFOFMEwhat we mean is this:

    He knows and enjoys talking to people, which is

    his personal form of laziness. In his mind, talking

    is fun, but writing proposals isnt. While talkingto people is right down the middle of his wheel

    house (thats sports talk meaning that talking to

    people in real time is a core strength and thus part

    of his mission), writing proposals is not. In fact,

    writing proposals is, in his view, a pretty frustrat-ing exercise. His thinking is that if you write the

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    40 ~

    right thing, the prospect buysbut if you write

    the wrong thing, the prospect doesnt buy. So,

    when forced (that is asked) to write a proposal,

    he leverages his laziness and talks the prospect

    into writing the proposal with him! Writing theproposal with the prospect eliminates the boring

    job he sucks at (creating a sparkling, impressive

    document on the computer) and replaces it with

    his passion: talking to people about why and how

    he can add value!

    Its worth mentioning that this particular guy

    never would have come up with this solution had he

    not listened to his inner lazy-muse, which kept whis-

    pering these seductive words in his ear: Stay true to

    your laziness; find another way.

    Guess what he did? He listened to that voice. In-stead of returning to the prospects office with a pro-

    posal, he returned with a proposal worksheet that

    he could use to discuss his ideas for the proposal. He

    told the prospect what he had learned about the com-

    pany already, and what he assumed they were trying toaccomplish by buying his service.

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    ~ 41

    This kind of thing happened over and over

    again. Invariably, the prospects contribute their own

    ideas, and their own wording, about what the service

    should include, about their budget for that service,

    and about other particulars they want to see in theproposal. In other words, not unlike Tom Sawyer,

    this shrewd guyyou know, the one with less hair

    and more experience in swimming the English chan-

    nel than mosthas actually gotten the prospect to

    write the proposal! Naturally, with all that help fromthe prospect, the proposal is now correctly written,

    from the prospects point of viewall without our

    hero having to go through the hated guessing what

    to write part. By extending his love of talking into

    the negotiating process, he has found a way to makethe creation of the proposal a win-win situation for

    him and his customer. Both sides learn what works

    and what doesnt. As a result, this handsome, hair-

    challenged, intrepid navigator of the English channel

    never has to waste time doing the thing he hates and

    sucks at doing: writing proposals.

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    42 ~

    Once you know how to leverage what you know

    and do well you can compress your process operate at

    peak efficiency and get paid more!But you cannot

    leverage what you know and do well unless you are

    willing to stop and think about it on a regular basis.

    No problem can withstand the assault of

    sustained thinking.

    ~V

    Never be afraid to sit awhile and think.

    ~LH,

    A R S

    You and I are not what we eat;

    we are what we think.

    ~WA

    Invest a few moments in thinking.

    It will pay good interest.

    ~ AU

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    ~ 43

    Thinking is like loving and dying. Each of us

    must do it for himself.

    ~ JR

    Few people think more than two or three

    times a year; I have made an international

    reputation for myself by thinking once a week.

    ~ GB S

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    44 ~

    How can you leverage your knowledge about thatprocess? How can you use that knowledge to help oth-ers and increase your own personal efficiency? Howcan you turn your particular brand of laziness intomoney?

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    45

    Controlled chaos is one way to get creativity. The

    intensity of it, the physical rush, the intimacy creates

    the kind of dialogue that leads to synergy.

    ~ RH

    o you remember the premise of the classic playand television showThe Odd Couple?Two re-

    cently divorced men try to live together in one New

    York City apartment without murdering each

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    46 ~

    other. Felixthe neatnikis a detail guy who

    lives to restore order to chaos, and finds a whole lot

    of chaos to work with in his roommates unkempt

    apartment. Oscarthe slobis a big idea guy who

    likes connecting to people, and cant be bothered to

    do the dishes or pick up the dirty clothes that he oc-

    casionally leaves lying around the living room.

    Ready for a surprise? If you leave out the part

    where they argue about domestic issues, get on each

    others nerves, aggravate each other, and almost com-

    mit homicide over whether its spaghetti or linguinethat Oscar just flung against the living room wall

    Felix and Oscar represent a pretty good model for

    the partnership relationship you want to build into

    your world.

    Felix and Oscar may have had mismatched per-

    sonalities for living together, but Oscar really didneeda detail person in his life, and Felix really didneed a

    big idea person in his. Their big mistake, we think,

    was trying to live together. What they really should

    have done was start a company together! Were like

    that, too. Steve is a creative, big idea guy; Jeff is a bornnurturer and implementer. Neither characteristic is

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    ~ 47

    necessarily better than the other, but together, we

    think we make for a great teama team that comes

    up with terrific ideasandgets things done.

    All of us, whether we realize it or not, have limita-

    tions and blind spots that a good business partner can

    fill. For us, the act of trying personally to compensate

    for those blind spots is likely to feel a whole lot like

    (gasp!) work. But for our partnerwho knows? It

    could be something that he or she was born to do

    like making the perfect linguine, or writing a great

    sports column on a deadline.If you can find a Felix, or an Oscar, who doesnt

    drive you crazy, but instead compensates for your weak

    spots and lets you spend more time doing what you

    know you do well think about establishing a part-

    nership relationship with that person. This shouldnt

    be your twinit should be someone who actuallycomplements your unique array of strengths, weak-

    nesses, and interests. Youre looking for the accoun-

    tant to match up with your born salesperson, the

    driving, goal-oriented visionary to match up with

    your born administrator, the music to match up withyour words.

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    48 ~

    Interestingly, many of the entrepreneurs and exec-

    utives weve talked with over the years have considered

    the task of finding the right partner as being similar to

    the process of finding the right spouse. In fact, many

    people weve talked with have told us that the process

    of locating the right partner is more important than

    the process of finding the right spouse! Why? Because

    you are likely to spend more time at work on any given

    day than at home.

    Thats a debatable point, perhaps, but this one

    isnt:If youre going to be lazy, you need a LAZINESSPARTNER, someone who covers for you on the stuff

    you suck at and helps you see and do things that you

    dont usually see and do optimally on your own.

    Great work often gets done in pairs. Have you

    noticed? Thats because the partners cover each others

    weaknesses and blind spotsand let each other focuson the items that belong in their own private zone.

    Who will be Lennon to your McCartney? Jobs to

    your Wozniak? Felix to your Oscar? You dont have to

    move in with the person, of course. You definitelydont

    have to let him, or her, take over your apartment andif you ever spot your partner flinging hot pasta around

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    ~ 49

    the house during a disagreement, its probably time torethink your choice.

    Once you have someone in mind, ask yourself:Does this person have the greatest potential for pow-erfulsynergywith me?

    A synergy describes the situation where differententities cooperate advantageously for a final outcome.If used in a business application, the word means thatteamwork will produce an overall better result than ifeach person was working toward the same goal indi-

    vidually. (Specifically, synergy is:)r "EZOBNJDTUBUFJOXIJDIDPNCJOFEBDUJPOis favored over the difference of individualcomponent actions.

    r #FIBWJPS PG XIPMF TZTUFNT VOQSFEJDUFE CZ

    the behavior of their parts taken separately

    r 5IFDPPQFSBUJWFBDUJPOPGUXPPSNPSFTUJN-uli, resulting in a different or greater responsethan that of the individual stimuli.Wikipedia

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