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www.hexaware.com | [email protected]
Case Study
Large Hospital Chain Goes Digital withPeopleSoft 9.2 Upgrade
Enterprise Solutions
The client is one of the largest health care service provider in the U.S. western region. They are world-renowned for their paediatric treatments with more than 60 locations in Northern California.
The client is currently expanding and building a state-of-the-art hospital that will use the most innovative digital technology and treatment equipment available to deliver exemplary paediatric and obstetric care.
Client Overview
• Legacy Modernization - PeopleSoft HCM & FSCM 9.1 Upgrade to 9.2 along with PeopleTools 8.53 to 8.54• Revamped Talent Acquisition Process - Re-designed talent acquisition management processes• Re-defined User Experience - Enabled - easy usability and better look & feel through Fluid User Interface• On the Go Access Anytime Anywhere - Enabled mobile features for employee self-service, approval processes and many more• Insights Driven Financial and HR Operations through 9.2 WorkCenters functionality• Flexibility & Ease with efficient tracking - Deployed solution for tracking procurement and travel expenses.
Key Solution Highlights
• HCM - Core HR, eProfile, ePerformance, eCompensation, Base Benefits, Time & Labor, Payroll Interface, TAM/CG• Financials - GL, AP, AR, Purchasing, Asset Management, Project Costing, Inventory, Mobile Inventory.
Technical Environment
Hexaware carried out a PeopleSoft 9.2 Upgrade enabling enriched functionalities and built mobile capabilities using the new PeopleSoft Fluid User Interface to ensure a high-level user experience across various devices and screen sizes.
The Hexaware Solution
BUSINESS BENEFITS
5X Reduction in time taken for Approvals processes
Hiring processes got faster by 80% through automation
Enhanced Operational Insights through customized WorkCenter
5X
80%
360
www.hexaware.com | [email protected]
• Hexaware adopted a workshop-based approach to brainstorm requirements, existing processes and the contours of the final implementation. The 4-week workshop included Hexaware’s functional HR and Finance consultants as well as the client’s IT and business teams• After interacting with business users and gaining a clear understanding of the requirements, Hexaware helped the client team understand the capabilities of PeopleSoft 9.2• Hexaware used an Onsite Offshore model to execute the project initiative. In addition, throughout the life of the project, the Hexaware’s team was closely associated with client’s key process owners to demonstrate the implemented functionality and make required adjustments if any• This approach ensured the on-time and within budget, successful completion of the project.
The Hexaware ApproachThe existing PeopleSoft platform was not scalable to meet client’s future vision. In addition, with the release of 9.2, client’s existing PeopleSoft HCM & FSCM application was nearing the end of product support.The following challenges were identified as key drivers for PeopleSoft 9.2 upgrade
Key Challenges
Lack of user friendly featues
• Limited usability of applications• Limited availability over smart devices
Lack of visibility
• Absence of effective dashboards and analytics
Lack of internal talent
• Lack of In-House Capabilities to meet the project requirements
Complex Processes and Systems
• Complex processes & outdated application functionalities (Recruit to Retire , Account to Report, Procure to Pay )
• Many third party systems for processes such as procurement & travel management
About HexawareHexaware is one of the leading, global providers of IT, Application, Infrastructure, BPO and Digital services. Our business philosophy of Shrink IT, Grow Digital allows customers to significantly shrink commodity IT spend while partnering with them to embrace digitalization. The Company focuses on key domains such as Banking, Financial Services, Capital Market, Healthcare, Insurance, Manufacturing, Retail, Education, Telecom, Travel, Transportation and Logistics. Hexaware focuses on delivering business results and leveraging technology solutions by specializing in services like; Application support, development and maintenance, Enterprise Solutions, Human Capital Management, Business Intelligence & Analytics, Digital Assurance (Testing), Infrastructure Management Services, Digital and Business Process Services. Founded in 1990, Hexaware has a well-established global delivery model armed with proprietary tools and methodologies, skilled human capital and SEI CMMI-Level 5 certification. For additional information logon to: www.hexaware.com
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