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Event Marketing Certificate Webinar Series Landing Pages that Convert 1 LANDING PAGES THAT CONVERT WITH ANNA TALERICO, EVP, ION INTERACTIVE Event Marketing Certificate Webinar Series: Email Marketing and Conversion 7 November, 2012

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Page 1: LANDING PAGES THAT CONVERT - Active NetworkNetwork+2.0/Global/... · 2012-11-15 · Event Marketing Certificate Webinar Series – Landing Pages that Convert 7 ‣Message match is

Event Marketing Certificate Webinar Series – Landing Pages that Convert

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LANDING PAGES THAT CONVERT WITH ANNA TALERICO, EVP, ION INTERACTIVE

Event Marketing Certificate Webinar Series:

Email Marketing and Conversion

7 November, 2012

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Event Marketing Certificate Webinar Series – Landing Pages that Convert

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TODAY’S SPEAKERS

Guest Speakers

Anna Talerico

EVP

ION Interactive

Ana Jesus

Marketing Manager

Active Network

Moderator

Ricardo Darwin

Client Application Specialist

Active Network

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4:05PM: Introduction and 25 Best-kept Landing Page Secrets

⁃ Landing Page Targeting

⁃ Landing Page Testing Secrets

⁃ Common Mistakes

4:45PM: Q&A - Landing Page Secrets

4:55PM: RegOnline Webpages Creator Tool

5:15PM: Q&A – RegOnline Tool

AGENDA

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Who we are:

ion interactive

What we do:

Landing page software & services

Why it matters:

3x better conversion average

Who we do it for:

Companies large and small

ABOUT ION INTERACTIVE

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― A standalone web page distinct from your main website that has been

designed for a focused objective.

WHAT IS A LANDING PAGE?

Landing Page

Event Website

Email

Advert

Social Media

Above-the-line

marketing

Brochures

Any other channels

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SEND THE RIGHT MESSAGE

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‣ Message match is a huge

conversion factor

‣ Lends to relevancy

‣ Keep email/channel text and

landing page copy closely tied

together

‣ Give them what they want!

LANDING PAGE TARGETING

Product Keyword

Brand Keyword

Need Keyword

Secret

1

Maintaining message match

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― One Landing Page For:

‣ Email

‣ Pay-per-click

‣ Social

‣ e-Commerce

‣ Mobile visitors

‣ Each language / country

LANDING PAGE TARGETING Secret

2

One landing page per source

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LANDING PAGE TARGETING Secret

3

Keep landing pages campaign-specific

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LANDING PAGE TARGETING Secret

4

Reach every visitor with mobile optimisation

Offering a mobile-friendly alternative to your desktop landing page boosts

conversion.

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LANDING PAGE TARGETING Secret

5

Use dynamic content substitution

― Types of Dynamic Content:

‣ Dynamic keyword insertion

‣ Content substitution & replacement

Events Annual Conference

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LANDING PAGE TARGETING Secret

6

Landing pages should be offer-specific

Deliver a targeted message by separating landing pages by offer. Don’t send your December offer to a July landing page!

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LANDING PAGE TARGETING Secret

7

Localise landing pages for better results

UK Spain China

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― Segmentation allows

your visitors to grade

themselves, place

themselves in buckets,

and also see content

that is more relevant to

them

LANDING PAGE TARGETING Secret

8

Segment, then deliver more relevant content

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LANDING PAGE TARGETING Secret

9

Use segmentation to grade your responses

Grade A Grade B

Grade C

“CALL IMMEDIATELY” “DRIP PROGRAM”

“LEAVE ALONE”

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LANDING PAGE

TESTING SECRETS

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― Testing is great, but...

don’t start testing right away.

‣ Gather your web analytics

‣ Time spent on site

‣ Current top performers

‣ Paid search campaign results

‣ Top performing ad groups

‣ Brand standards

‣ Feedback from the sales team

LANDING PAGE TESTING Secret

10

Before you dive in, gather your tools

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― Innovate by Testing:

‣ Different templates, layouts, or styles

‣ Interactive content

‣ Image or text-heavy pages

― Iterate and Test Combinations of:

‣ Button styles, text, or colors

‣ Messaging

‣ Form fields

‣ Call-to-Action

LANDING PAGE TESTING Secret

11

Landing page testing happens in cycles

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LANDING PAGE TESTING Secret

12

There’s more than one way to test pages

A/B split testing an easy way to start

optimizing your pages.

test different

versions of your landing

page experience to determine a

winner.

segmentation testing

gain valuable knowledge about

your visitors.

discover new

segments and deliver targeted messaging

MVT testing test different

page elements, copy,

calls-to-action, offers,

and interactive content.

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― Use Multivariate Testing to Compare:

LANDING PAGE TESTING Secret

13

You can test virtually any page element

1

2

3

4

5

6

1

2

3

4

5

6

Headlines and sub-headlines

Imagery

Calls-to-action, form fields

Interactive content

Body copy

Social content

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― MVT allows you to test smaller elements of your page, but you can’t be afraid of testing

radically different pages.

LANDING PAGE TESTING Secret

14

Test pages that are radically different

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LANDING PAGE TESTING Secret

15

Don’t be ashamed of poor performers

‣ One of the best things about

landing pages is that they’re

flexible and disposable.

‣ Celebrate victories, learn from

losses, and move on quickly!

‣ Remember: today’s top

performer could become

tomorrow’s passé page.

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LANDING PAGE TESTING Secret

16

Like messaging, test are source-specific

‣ The results of one test for

one traffic source may be

different than the same test

in a different traffic source.

‣ Avoid declaring winners in

campaigns based on the

results of tests in other

campaigns.

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LANDING PAGE TESTING Secret

17

Like messaging, test are source-specific

― Which metrics are most

important for your

organisation to track?

‣ Conversion rates

‣ Time spent on page

‣ Segmentation

‣ Click behaviour

‣ Purchase rates

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― In online testing, your significance level––how unlikely it is that your testing

results are due to chance––is up to you.

LANDING PAGE TESTING Secret

18

Determine how confident you want to be

Picking a Significance Level

Low-Medium (70-95%) High (>95%)

The risks associated with picking the

wrong winner are somewhat low.

The risks associated with declaring the

wrong winner are high.

The risks of not declaring a winner when

one is present are somewhat high. You can afford to wait to declare a winner.

OR AND

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LANDING PAGE TESTING Secret

19

Keep on testing your landing pages

― Testing is one of the easiest

ways to improve campaign

performance without increasing

spend.

― If you’ve reached a plateau, try:

‣ Changing your segments

‣ Switching the form-factor or

layout of your landing page(s)

‣ Experimenting with interactive

content on your pages

opportunity

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AVOID

THESE

COMMON

MISTAKES

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3-Point Landing Page Testing Cycle

COMMON MISTAKES Secret

20

Declaring a test winner too soon

Monitor your landing pages for immediate campaign performance

insights.

Wait until your tests achieve statistical significance. A test result is

typically statistically significant if the results are unlikely to have

occurred by chance

Allocate your traffic to winning pages and reap the benefits of higher conversion rates.

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Isolating your tests removes the possibility that confounding variables can skew

your results and give you bad data.

COMMON MISTAKES Secret

21

Isolate your results for a specific timeframe

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― When you’re testing your landing pages, be aware of how much traffic you’re

sending to each page.

‣ More traffic = faster speed to significance.

‣ Traffic volume moderates the types of test you choose.

‣ Avoid testing alternative pages that are very similar to each-other.

‣ Testing many different layouts or elements requires more volume.

COMMON MISTAKES Secret

22

Avoid the never-ending test

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COMMON MISTAKES Secret

23

Testing Inconsistencies

50% Off Your Registration Hurry, this offer expires soon!

You can’t easily test two CTA colours by using a different offer for each landing page.

Free Annual Membership When you register for the weekend pass

0207 313 5701 0207 313 5701

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COMMON MISTAKES Secret

24

Thinking that landing pages can’t add to SEO

― Landing pages can contribute in

significant ways to your search engine

optimisation efforts.

‣ “Humans this way, bots that way”

‣ Build SEO-specific creatives

‣ Include these landing pages on your

sitemaps

‣ Set redirects in case you close a URL or

defer traffic to a new one.

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COMMON MISTAKES Secret

25

Being wed to pages for too long

― Landing pages should be flexible and

disposable

‣ With constant testing comes a need for

flexibility

‣ Over-investment of time and money means:

o Unwillingness to kill poor performers

o Lack of performance focus

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How to use your

RegOnline event website

creator for landing pages

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SESSION OBJECTIVES

1. Event Website Basics

2. Website creator for landing pages – HTML

3. Website creator for landing pages – content editor

4. Q&A

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REGONLINE EVENT WEBSITE BASICS

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Enabling the event website

REGONLINE EVENT WEBSITE BASICS

In the event dashboard under ‘Setup Functions’.

Click on ‘Configure Event Website’.

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Enabling the event website

REGONLINE EVENT WEBSITE BASICS

This will take you to the Event Website tab.

Click on the Checkbox to enable the Event Website.

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Event Website layout

REGONLINE EVENT WEBSITE BASICS

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Side bar features

REGONLINE EVENT WEBSITE BASICS

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Summary tab features

REGONLINE EVENT WEBSITE BASICS

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Accommodation tab features

REGONLINE EVENT WEBSITE BASICS

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Agenda tab features

REGONLINE EVENT WEBSITE BASICS

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Directories tab features

REGONLINE EVENT WEBSITE BASICS

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WEBSITE CREATOR FOR LANDING PAGES - HTML

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WEBSITE CREATOR FOR LANDING PAGES – CONTENT EDITOR

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THANK YOU FOR ATTENDING

Special thanks to

Anna Talerico, ion interactive