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Event Marketing Certificate Webinar Series – Landing Pages that Convert
1
LANDING PAGES THAT CONVERT WITH ANNA TALERICO, EVP, ION INTERACTIVE
Event Marketing Certificate Webinar Series:
Email Marketing and Conversion
7 November, 2012
Event Marketing Certificate Webinar Series – Landing Pages that Convert
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TODAY’S SPEAKERS
Guest Speakers
Anna Talerico
EVP
ION Interactive
Ana Jesus
Marketing Manager
Active Network
Moderator
Ricardo Darwin
Client Application Specialist
Active Network
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4:05PM: Introduction and 25 Best-kept Landing Page Secrets
⁃ Landing Page Targeting
⁃ Landing Page Testing Secrets
⁃ Common Mistakes
4:45PM: Q&A - Landing Page Secrets
4:55PM: RegOnline Webpages Creator Tool
5:15PM: Q&A – RegOnline Tool
AGENDA
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Who we are:
ion interactive
What we do:
Landing page software & services
Why it matters:
3x better conversion average
Who we do it for:
Companies large and small
ABOUT ION INTERACTIVE
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― A standalone web page distinct from your main website that has been
designed for a focused objective.
WHAT IS A LANDING PAGE?
Landing Page
Event Website
Advert
Social Media
Above-the-line
marketing
Brochures
Any other channels
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SEND THE RIGHT MESSAGE
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‣ Message match is a huge
conversion factor
‣ Lends to relevancy
‣ Keep email/channel text and
landing page copy closely tied
together
‣ Give them what they want!
LANDING PAGE TARGETING
Product Keyword
Brand Keyword
Need Keyword
Secret
1
Maintaining message match
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― One Landing Page For:
‣ Pay-per-click
‣ Social
‣ e-Commerce
‣ Mobile visitors
‣ Each language / country
LANDING PAGE TARGETING Secret
2
One landing page per source
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LANDING PAGE TARGETING Secret
3
Keep landing pages campaign-specific
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LANDING PAGE TARGETING Secret
4
Reach every visitor with mobile optimisation
Offering a mobile-friendly alternative to your desktop landing page boosts
conversion.
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LANDING PAGE TARGETING Secret
5
Use dynamic content substitution
― Types of Dynamic Content:
‣ Dynamic keyword insertion
‣ Content substitution & replacement
Events Annual Conference
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LANDING PAGE TARGETING Secret
6
Landing pages should be offer-specific
Deliver a targeted message by separating landing pages by offer. Don’t send your December offer to a July landing page!
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LANDING PAGE TARGETING Secret
7
Localise landing pages for better results
UK Spain China
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― Segmentation allows
your visitors to grade
themselves, place
themselves in buckets,
and also see content
that is more relevant to
them
LANDING PAGE TARGETING Secret
8
Segment, then deliver more relevant content
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LANDING PAGE TARGETING Secret
9
Use segmentation to grade your responses
Grade A Grade B
Grade C
“CALL IMMEDIATELY” “DRIP PROGRAM”
“LEAVE ALONE”
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LANDING PAGE
TESTING SECRETS
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― Testing is great, but...
don’t start testing right away.
‣ Gather your web analytics
‣ Time spent on site
‣ Current top performers
‣ Paid search campaign results
‣ Top performing ad groups
‣ Brand standards
‣ Feedback from the sales team
LANDING PAGE TESTING Secret
10
Before you dive in, gather your tools
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― Innovate by Testing:
‣ Different templates, layouts, or styles
‣ Interactive content
‣ Image or text-heavy pages
― Iterate and Test Combinations of:
‣ Button styles, text, or colors
‣ Messaging
‣ Form fields
‣ Call-to-Action
LANDING PAGE TESTING Secret
11
Landing page testing happens in cycles
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LANDING PAGE TESTING Secret
12
There’s more than one way to test pages
A/B split testing an easy way to start
optimizing your pages.
test different
versions of your landing
page experience to determine a
winner.
segmentation testing
gain valuable knowledge about
your visitors.
discover new
segments and deliver targeted messaging
MVT testing test different
page elements, copy,
calls-to-action, offers,
and interactive content.
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― Use Multivariate Testing to Compare:
LANDING PAGE TESTING Secret
13
You can test virtually any page element
1
2
3
4
5
6
1
2
3
4
5
6
Headlines and sub-headlines
Imagery
Calls-to-action, form fields
Interactive content
Body copy
Social content
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― MVT allows you to test smaller elements of your page, but you can’t be afraid of testing
radically different pages.
LANDING PAGE TESTING Secret
14
Test pages that are radically different
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LANDING PAGE TESTING Secret
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Don’t be ashamed of poor performers
‣ One of the best things about
landing pages is that they’re
flexible and disposable.
‣ Celebrate victories, learn from
losses, and move on quickly!
‣ Remember: today’s top
performer could become
tomorrow’s passé page.
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LANDING PAGE TESTING Secret
16
Like messaging, test are source-specific
‣ The results of one test for
one traffic source may be
different than the same test
in a different traffic source.
‣ Avoid declaring winners in
campaigns based on the
results of tests in other
campaigns.
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LANDING PAGE TESTING Secret
17
Like messaging, test are source-specific
― Which metrics are most
important for your
organisation to track?
‣ Conversion rates
‣ Time spent on page
‣ Segmentation
‣ Click behaviour
‣ Purchase rates
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― In online testing, your significance level––how unlikely it is that your testing
results are due to chance––is up to you.
LANDING PAGE TESTING Secret
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Determine how confident you want to be
Picking a Significance Level
Low-Medium (70-95%) High (>95%)
The risks associated with picking the
wrong winner are somewhat low.
The risks associated with declaring the
wrong winner are high.
The risks of not declaring a winner when
one is present are somewhat high. You can afford to wait to declare a winner.
OR AND
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LANDING PAGE TESTING Secret
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Keep on testing your landing pages
― Testing is one of the easiest
ways to improve campaign
performance without increasing
spend.
― If you’ve reached a plateau, try:
‣ Changing your segments
‣ Switching the form-factor or
layout of your landing page(s)
‣ Experimenting with interactive
content on your pages
opportunity
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AVOID
THESE
COMMON
MISTAKES
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3-Point Landing Page Testing Cycle
COMMON MISTAKES Secret
20
Declaring a test winner too soon
Monitor your landing pages for immediate campaign performance
insights.
Wait until your tests achieve statistical significance. A test result is
typically statistically significant if the results are unlikely to have
occurred by chance
Allocate your traffic to winning pages and reap the benefits of higher conversion rates.
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Isolating your tests removes the possibility that confounding variables can skew
your results and give you bad data.
COMMON MISTAKES Secret
21
Isolate your results for a specific timeframe
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― When you’re testing your landing pages, be aware of how much traffic you’re
sending to each page.
‣ More traffic = faster speed to significance.
‣ Traffic volume moderates the types of test you choose.
‣ Avoid testing alternative pages that are very similar to each-other.
‣ Testing many different layouts or elements requires more volume.
COMMON MISTAKES Secret
22
Avoid the never-ending test
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COMMON MISTAKES Secret
23
Testing Inconsistencies
50% Off Your Registration Hurry, this offer expires soon!
You can’t easily test two CTA colours by using a different offer for each landing page.
Free Annual Membership When you register for the weekend pass
0207 313 5701 0207 313 5701
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COMMON MISTAKES Secret
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Thinking that landing pages can’t add to SEO
― Landing pages can contribute in
significant ways to your search engine
optimisation efforts.
‣ “Humans this way, bots that way”
‣ Build SEO-specific creatives
‣ Include these landing pages on your
sitemaps
‣ Set redirects in case you close a URL or
defer traffic to a new one.
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COMMON MISTAKES Secret
25
Being wed to pages for too long
― Landing pages should be flexible and
disposable
‣ With constant testing comes a need for
flexibility
‣ Over-investment of time and money means:
o Unwillingness to kill poor performers
o Lack of performance focus
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Event Marketing Certificate Webinar Series – Landing Pages that Convert
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How to use your
RegOnline event website
creator for landing pages
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SESSION OBJECTIVES
1. Event Website Basics
2. Website creator for landing pages – HTML
3. Website creator for landing pages – content editor
4. Q&A
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REGONLINE EVENT WEBSITE BASICS
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Enabling the event website
REGONLINE EVENT WEBSITE BASICS
In the event dashboard under ‘Setup Functions’.
Click on ‘Configure Event Website’.
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Enabling the event website
REGONLINE EVENT WEBSITE BASICS
This will take you to the Event Website tab.
Click on the Checkbox to enable the Event Website.
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Event Website layout
REGONLINE EVENT WEBSITE BASICS
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Side bar features
REGONLINE EVENT WEBSITE BASICS
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Summary tab features
REGONLINE EVENT WEBSITE BASICS
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Accommodation tab features
REGONLINE EVENT WEBSITE BASICS
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Agenda tab features
REGONLINE EVENT WEBSITE BASICS
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Directories tab features
REGONLINE EVENT WEBSITE BASICS
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WEBSITE CREATOR FOR LANDING PAGES - HTML
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WEBSITE CREATOR FOR LANDING PAGES – CONTENT EDITOR
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THANK YOU FOR ATTENDING
Special thanks to
Anna Talerico, ion interactive