LAHORE ELECTRIC SUPPLYCOMPANY (LESCO) Document.pdf · LAHORE ELECTRIC SUPPLYCOMPANY (LESCO) ... Oracle iRecruitment ... Customized application developed in JAVA with ORACLE Database

LAHORE ELECTRIC SUPPLYCOMPANY

(LESCO)

TENDER

Document No. 85/2016-17

SERVICES CONTRACT REGARDING

INTEGRATED ASSET MANAGEMENT SOLUTION INCLUDING TAGGING,

SOFTWARE IMPLEMENTATION & INTEGRATION WITH EXISTING

ERP AND BILLING SYSTEM

OFFICE OF DIRECTOR GENERAL (IT)

LESCO I.T DIRECTORATE, 132-KV GHAZI GRID STATION BARKI ROAD,

LAHORE Tel: 042-36636815, Fax # 042-36636814

Lahore Electric Supply Company Ltd.

Tender (Request for Proposal)

2

TABLE OF CONTENTS

1. INTRODUCTION............................................................................................................................... 4

2. DESCRIPTION OF WORK .............................................................................................................. 4

3. BID TIMINGS ..................................................................................................................................... 4

4. EXISTING ENVIRONMENT ........................................................................................................... 5

4.1 CURRENT LESCO OFFICES AND EMPLOYEE COUNT ......................................................................... 5 4.2 CURRENT APPLICATIONS .................................................................................................................. 6 4.3 CURRENT ERP INFRASTRUCTURE ..................................................................................................... 6 4.4 EXISTING ERP APPLICATION - FIXED ASSET PROCESS ..................................................................... 7

5. SCOPE OF WORK ............................................................................................................................. 8

5.1 INTEGRATED ASSET MANAGEMENT SYSTEM (LOT 1) ...................................................................... 8 5.1.1 General Guidelines for Implementation of Integrated Asset Management System ................12 5.1.2 Integration with Existing ERP & Billing System ...................................................................13 5.1.3 Deliverables ...........................................................................................................................13 5.1.4 Review Mechanism ................................................................................................................15 5.1.5 Acceptance Criteria ...............................................................................................................15 5.1.6 Data Entry and Conversion/Migration ..................................................................................15 5.1.7 Software Licenses ..................................................................................................................15 5.1.8 User Trainings .......................................................................................................................16 5.1.9 Preliminary Acceptance Testing (PAT) .................................................................................16 5.1.10 Performance Evaluation Period .......................................................................................16 5.1.11 Warranty, Maintenance and Support Agreement ..............................................................17 5.1.12 Post Production Support Model ........................................................................................17 5.1.13 Service Level SLAs ............................................................................................................18 5.1.14 Classification of Severity Levels .......................................................................................19 5.1.15 Infrastructure Requirements .............................................................................................19 5.1.16 Special Conditions ............................................................................................................20 5.1.17 Price Summary ..................................................................................................................20 5.1.18 PAYMENT .........................................................................................................................20 5.1.19 INSPECTION/ACCEPTANCE ..........................................................................................21

5.2 ASSET TAGGING...............................................................................................................................22 5.2.1 Special Conditions .................................................................................................................22 5.2.2 PAYMENT TERMS ................................................................................................................23

6. BIDDERS SELECTION CRITERIA ...............................................................................................25

7. INSTRUCTIONS TO BIDDERS ......................................................................................................25

8. CONSIGNEE .....................................................................................................................................26

9. SUBMISSION OF BID ......................................................................................................................26

10. LATE BID ..........................................................................................................................................26

11. RIGHTS RESERVED BY THE LESCO .........................................................................................26

12. FAILURE AND TERMINATION....................................................................................................27

13. GENERAL INSTRUCTIONS FOR THE BIDDERS .....................................................................28

14. THE FINANCIAL BID SHALL COMPRISE OF THE FOLLOWING ......................................29

15. FORFEITURE OF SECURITY BOND/GUARANTEE (PERFORMANCE BOND) .................29



3

16. COST OF BIDDING ..........................................................................................................................29

17. CLARIFICATION OF BIDDING DOCUMENT ...........................................................................30

18. LANGUAGE OF BID ........................................................................................................................30

19. BID PRICES .......................................................................................................................................30

20. BID SECURITY .................................................................................................................................30

21. PRELIMINARY EXAMINATION ..................................................................................................30

22. FORCE MAJEURE ...........................................................................................................................31

23. THE TECHNICAL BID SHALL COMPRISE OF THE FOLLOWING .....................................31

24. DOCUMENTS / SAMPLES / CERTIFICATES TO BE SUBMITTED ALONG WITH THE

BID 32

25. LAWS GOVERNING THE CONTRACT .......................................................................................32

26. GLOSSARY .......................................................................................................................................34

27. APPENDIX (A): TECHNICAL EVALUTION CRITERIA (LOT 1/ LOT 2) ..............................35

28. APPENDIX (B): BID PRICES FORMAT (LOT 1) ........................................................................36

NOTE: ..........................................................................................................................................................36

29. APPENDIX (B): BID PRICES FORMAT (LOT 2) ........................................................................37



4

1. INTRODUCTION

Lahore Electric Supply Company Ltd (LESCO) is the electricity distribution

company serving more than 4 million consumers through distribution of an extensive

network in five districts of Punjab. The company is serving its customers in Lahore,

Kasur, Sheikhpura, Okara and Nankana districts.The company has over the years of

experience in operation and maintenance of electricity distribution systems. LESCO

operates in a region of the nation that has a rapidly growing demand for electricity

due to significant industrial development.The LESCO has more than 20 million fixed

assets segregatedin majorclassifications includes;

Transmission Lines and Grids (T&G)

Power Distribution Network Assets

Vehicles

Land

Buildings

IT Equipment

Office Equipment

Furniture

Others etc

2. DESCRIPTION OF WORK

LESCO invites single stage two partssealed bids (i.e. technical and commercial

separately) from the potential biddersto carry outService Contract for Integrated Asset

Management solution including tagging, software implementation & integration with

existing ERP and Billing System in 2 different LOTS. a bidder may be participate in any

single or both LOTS.

The details of services required are mentioned in Section (5.1) Scope of Work (LOT 1)

and Section (5.2) Scope of Work (LOT 2) of this document. The bids will be evaluated

on separate LOT basic.The qualifying criteria of technical bid would be 70 percent of

total technical marks. The financial bids of only technically qualified firms shall be

opened and shall be evaluated on lowest solution cost basis.

3. BID TIMINGS

Last Date for Obtaining Tender Documents: 29-09-2016 till 04:00 p.m.

Last Date for submission of bids: 30-09-2016 at 10:30 a.m.

Date & time of opening of bids: 30-09-2016at 11:00 a.m.

Prices quoted in the tender shall remain valid for 120 days after opening date.



5

4. EXISTING ENVIRONMENT

4.1 Current LESCO Offices and Employee Count

LESCO, since its inception, has grown manifold as a result of continued efforts,

progressive outlook and dynamic approach in its operations. LESCO offices are as

follows:

S.No LESCO Offices

1 Chief Executive Office

2 Office of Chief Financial Officer

3 Material Management

4 IT Directorate

5 Project Construction Office

6 Project Management Unit

7 Grid Station Construction Office

8 Grid Station Operation Office

9 Civil Works

Distribution Operational Circle

10 Total Operational Circles 07

XEN/Division Offices

11 Total Divisions 32

Revenue Offices(RO)/CSO

12 Total RO/CSO 32

Sub Divisions

13 Total Sub Divisions 186

Other Accounting Units

14 Other Accounting Units 08

Regional Store

15 Total RegionalStore01

Inventory Field Stores

16 Total Inventory Field Stores 12

Ware House

17 Total Ware House 01

IT Directorate Inventory Store

18 Total IT Directorate Inventory Store 01

LESCO employs over 20,000 employees at all locations including operations and projects.



6

4.2 Current Applications

Product: Oracle E-Business Suite

Release: 12.2.4

Database: Oracle 12c Database

Modules implemented:

Oracle General Ledger

Oracle Fixed Assets

Oracle Cash Management

Oracle Payables

Oracle Receivables

Oracle iExpense

Oracle Order Management

Oracle Purchasing

Oracle Inventory Management

Oracle Project Costing

Oracle Payroll

Oracle Self Service HR

Oracle Human Resources

Oracle iRecruitment

Other Applications:

Customer Information & Billing System (CIBS)

Customized application developed in JAVA with ORACLE Database 11g

(Windows Server Enterprise Edition 2003 (64 bit))

4.3 Current Infrastructure

LESCO has established a network of 114 nodes. Details of LESCO Network

Connectivity as follows:

Sr.

# Technology

Number Of

sites Bandwidth Latency

1 DXX 111 01 Mb 20-30ms

2 DXX 2 03 Mb 20-30ms

3 Fiber 1 40 Mb 4ms

Total 114



7

System Specifications:

S.No Environment System Specifications Qty Operating System

1 Production Dell R920Server 2 Processor x

16 Cores, 128 GB RAM 3

ORACLE LINEX EE

v.6.5 (64 bit)

2 Development Dell R730 Server 2 Processor x


ORACLE LINEX EE

v.6.5 (64 bit)

3 Test Dell R730 Server 2 Processor x


ORACLE LINEX EE

v.6.5 (64 bit)

4 Disaster Recovery Site Dell R730 Server 2 Processor x


ORACLE LINEX EE

v.6.5 (64 bit)

Storage Area Network (SAN)

o Model: Dell EQUALLOGIC

o Storage Capacity: 65 TB

o Cache: 96 GB

Being maintained and database synchronized through data guard.

4.4 Existing ERP Application - Fixed Asset Process

The existing process of accounting for fixed assets includes maintenance of ERP based

Fixed Assets Register at HO, which includes the following:

1. Assets definition – define assets in Oracle Assets

2. Assets assign to employees – assign assets to employee

3. Assets depreciation value – define the depreciation rule

4. Material issue for Maintenance – Issuance of material to work from oracle

inventory to specific account.

5. Purchase of Assets – initiate purchasing process in Oracle purchasing.

6. Assets capitalization – capitalize assets in oracle assets.

High level gaps are:

1. There is no visibility in the system on specific assets maintenance cost.

2. Unable to online review of assets maintenance cost based on which decision to

capitalized or not can be taken.

3. Assets Maintenance details (Work Orders, resource availability, spare parts

availability, outside processing, vendor processing cost, maintenance plans etc).

4. No visibility in the system on material and resource cost charge to specific assets.

5. Moreover there is no proper coding for identification of the entire fixed assets of

the Corporation, which can result in a material loss on account of

misappropriation as a result of collusion at divisions and subdivisions or

otherwise negligence.



8

On account of the risk being faced, LESCO is planning to undertake a complete

revamping of the fixed assets Tagging, Accounting, and Valuation and Recording

procedure as a Corporation wide strategy.

5. SCOPE OF WORK

The overall scope of work of this project will include:

I. LOT 1: Integrated Asset Management Software acquisition, Implementation

& Integration with existing ERP Oracle E-Business Suite R12.2.2 and Billing

System.

Integrated software solution to support asset management objectives.

Software system configuration, implementation, maintenance and support.

Systems training to ensure effective use/operation of software application.

Mobile Software of Handheld device.

The scope is discussed in detail in Section (5.1).

II. LOT 2: Asset Tagging

Supply Barcode tags

Supply of Android handheld devices

Installation of these tags is part of scope

The scope is discussed in detail in Section (5.2).

5.1 Integrated Asset Management System (LOT 1)

The bidder should propose the IAMS software with following minimum features.



9

Assets Management

System should have the Self Service User Interface with powerful search capability,

comprehensive asset information, mass updates and multiple-asset deployment

System should provide the Single repository of physical, financial and service information

System should provide the complete history of assets.

System should be able to Automatic fixed asset creation upon receipt or after in-service

Facility of Serialized asset grouping for capitalization

Automatic handling of costs, units and location updates in FA for inventory transfers, asset

deployment or redeployment.

Support for asset re-classification scenarios

Facility for Asset creation based on project/task/serial number

Facility to create a unique asset for each serial number or one asset for a group of items

If any financial asset created directly in existing ERP Assets will trigger a notification for the

creation of the physical asset in IAMS Asset Tracking application.

System should allow users to perform deployment transactions such as install, in-service, out of

service, or asset moves through an Applications Framework User Interface.

Assets can also be deployed in service at field locations directly from inventory.. Assets can be

brought back to a warehouse and issued to another location. Throughout all the asset

movement, the link to ERP Fixed Assets is maintained.

Integration

Proposed system should be integrated with ERP system.

Provides integration and synchronization with Oracle Assets. These integration processes

automate mass additions, cost updates, and asset transfers, thereby significantly reducing

the amount of manual intervention required to maintain financial accuracy along with

physical tracking

All integration points should be clearly defined and documented.

Mobile Application

Empower employees with modern mobile apps with intuitive user experience and self-



10

service capabilities that allow them be more productive - anywhere, anytime, at their

convenience.

Native application that is capable of working on Android and should be able to collect data

offline in areas where internet access is limited

Mobile app will be used for asset verification i.e. locate asset by Asset details (Asset

number, Asset Status etc...), locate asset by GIS Area (Radius, Polygon) etc.

Mobile app should be capable for input necessary verification data regarding asset health,

performance, spare parts and other necessities and should be able to collaborate with the

central system for integrated data exchange

Asset Tag installation, data gathering and Geo-Tagging will be done through mobile app

Maintenance schedules should be accessible and viewable on mobile app with necessary

alerts and data gathering

Maintenance

Facility should be there to generate a work order for Equipment maintenance, in case of

scheduled maintenance, work order should be auto-generated according to the schedule

Facility for pre-configured templates for preventive scheduled maintenance according to

the asset categoriesOR nature of process

Support for all types of asset locations: user-defined areas, internal inventory locations,

external physical locations, etc.

Fully supported asset moves and asset transfers, preserving asset attribute integrity,

maintenance strategy and history

System should have the ability of Asset check-in/check-out

Facility should be there to transfer all jobs for costing after checking materials used and

repair stage.

Facility should be there to record details of repair and facility to trace the history of job

order.

System should have the ability to recordinspection, downtime, user-defined variable data

System should Streamline work requests with approval Workflow



11

System should have the Inspection, lubrication and routine preventive maintenance work

orders

• Emergency work orders

• Pre-planned work orders

• Audit trail

• User-defined work order types and work order statuses

• Work order relationship, including parent/child and follow up work orders

System should have the Rebuild able component replacement

• Flexible work completion process options (for specified work steps and/or work order)

• Data capture at work order completion (meter readings, collection plan entries, failure

data)

System should have the Stores Management in place with existing ERP inventory

management

• Flexible material request and issues process, including one-step issue

• Auto material allocation

• Available to promise status

• Direct requisitions (description based and non-stock material), with supplier catalog

support

System should have comprehensive Maintenance Cost Management

• Cost estimation

• Actual cost calculation (material, labor and equipment resource usage)

• Cost rollup based on work order relationship or asset hierarchy

• Work order cost billing

• Work order cost capitalization

Time based Maintenance

Facility should be there to set frequency for time-based maintenance and last date of

carrying maintenance.

Facility should be there to record identified list of items required for scheduled time based

maintenance work.

Corrective and Preventive Maintenance

System should have the Preventive Maintenance forecast generation and work order



12

implementation

System should have the Extensive work scheduling abilities, including part requests,

equipment resource scheduling and employee scheduling

System should have the easy parts inventory look up from work orders and from the

Maintenance Workbench

System should have the easy workflow configuration for work order approval

System should have the Multiple-activity preventive maintenance

System should have the Rule-based preventive maintenance strategy definitions (date rules

or meter rules).

Facility should be there to highlight jobs, which have outstanding actions according to

action plan.

Down time Machine maintenance

Facility should be there to maintain machine down time and production down time. This

should include at least following

Job reported time

Job started time

Job completed time

Equipment stopped time

5.1.1 General Guidelines for Implementation of Integrated Asset Management

System

1. The bidder shall implement all the business processesrelated totransformers will be

decided in requirement gathering phase.High level requirements are following but

limited:

Assets Life Cycle Management from procurement to disposal

Assetsmaintenance Management

Assets repair work management

2. Bidder to provide agreed upon project plan and project Implementation methodology.



13

3. As part of the project the bidder is expected to provide the solution as per the business

requirements of LESCO through standard functionalities of the software or through

customization including RICE (Reports, Interfaces, Conversions and Extensions)

components, Forms Personalization/customization and database objects (Views,

Procedure, Functions, Packages etc.)

4. The bidder shall impart process based and role based training of featuresto the

persons nominated by LESCO. Each participant should be given role based training

kit, which is the main resource that will be used for training purposes. Training may

comprise of Role Based User Manuals, Help Videos etc. All trainings should be

carried out on the basis of Bidder’s supplied training aids and instructor guides.

5. The system shall be configured to provide online help of the modules function/screen

and field levels, to display information applicable to the task at hand.

6. The system must provide clear, comprehensive error messages at the field and screen

level which fully describe the situation that caused the error and the action necessary

to correct the error.

7. The system shall be configured to include a transaction log which provides an audit

trail for all transactions.

5.1.2 Integration with Existing ERP & Billing System

1. The bidder is required to take measures in the implementation to facilitate the

integration of proposed IAMS with existing ERP (Oracle EBS R12.2.4)and billing

system and with any Oracle application, 3rd

party, open source etc. that is based on

open standards. The integration points will be expected with Inventory, Purchasing,

Core HR, Fixed Assets, Project costing, Payables and General Ledger modules of

existing ERP.

2. The system shall provide Out-Of-the-Box Single Sign on adapter for integration with

Oracle E-business Suite.

3. The integration platform shall adhere to but shall not be limited to the following

standards (where applicable):

o SOAP, Integrated SOA Gateway, WSDL,WebService, REST, HTTP

5.1.3 Deliverables

1. The bidder shall be required to provide all documentation according to decided

Application Implementation Methodology in relation to the system implementation,

configuration, system integration, system requirements, maintenance, programming,

and training of all the components of Scope of Work modules. Documentation shall

be included in the acceptance procedure, and should be received by LESCO as part of

the system implementation.

2. The deliverables for each area of Scope of Work shall be approved by LESCO. The

bidder shall understand and accept that the areas specified in Scope of Work are

separate work activities/ implementations and LESCO reserves the right to set the



14

deliverables to generate an effective delivery.

3. For all the issues with the supplied baseline products, which are and may in future be

obstacle in implementing the End-to–End ERP solution, the responder shall provide

and implement a workaround to go around and/or resolve the issues.

4. In case base product versions are different from the ones specified in this documentat

the time of ordering, then the responder should ensure that all products are compatible

while supplying and implementing the solutions.

5. All documents (e.g.: System Requirement Specifications, AS-IS and To-BE

Study,Gap Analysis, Test Cases, Design Documents, Code with Comments,

TrainingMaterial etc) should be kept in sync with the implemented solution

throughout the lifecycle of the project, which also invariably includes maintenance

and changemanagement.

6. All deliverables will be reviewed and approved by LESCO.

7. The project will have the following deliverables but is not limited to :

a) System manual (High Level Design Document (HLDD), Detailed

DesignDocument (DDD))

b) Software Requirement Specification (SRS) AS-IS Study, Mapping TO-BEStudy –

Functional Design Document (FDD), Gap Analysis Document

c) Project Management Plan

d) Quality Plan

e) High Level Design Document/ System Design Document

f) Detailed Design along with Database Design Document

g) User Manual(s), Technical Manual(s), Troubleshooting Guide, HelpdeskManual

etc.

h) Test Cases, Test Data, Test Plans and Results (Unit Testing, IntegrationTesting,

System Testing)

i) Applications Setup Documents

j) Security Policy and Plan

k) Maintenance Plan

l) Patch Management Plan

m) Configuration Management Plan

n) Backup and Disaster Recovery Guide, including Risk Mitigation Plan (Only

documentation required)

o) Change Management Plan

p) Well Commented Source code with all Data Structures

q) Test Data (Or scripts used for generating test data) for unit testing,

integrationtesting, system testing, performance testing, load testing, stress testing,

penetrationtesting etc.



15

5.1.4 Review Mechanism

The review mechanism for all deliverables will be as follows:

1. The deliverables will be provided to the LESCOProject Manager (PM) at least 7 days

in advance of review finalization date.

2. The bidder will make a presentation on the deliverables to the designated committee.

If required, on the day of the review, and the committee may ask for additional

information or changes.

3. LESCO will issue a formal acceptance of the deliverables subject to above reviews.

4. Codereview will also be carried out by LESCO. This will be carried out during the

POC (Prove of Concept)testing. Any observations and comments in this regard

leading to a code change shall be done in mutual consultation of LESCO and the

bidder.

5.1.5 Acceptance Criteria

All acceptances by LESCO will be given in writing, by the LESCO Project Manager

(PM) and/or their nominee. The acceptance criteria for various deliverables are as follow:

1. Document Delivery: Review Comments incorporated and sign off by LESCO.

2. Code Delivery: No errors and sign off by LESCO after code reviewand testing

3. Data: Accuracy and completeness as specified by LESCO

4. Training: Review comments on training material incorporated andsatisfactory course

feedback

5. Acceptance criteria for any other activity not covered by this document will be

decided between LESCO and bidder in their fortnightly status review meetings

andthen will be signed off by LESCO.

5.1.6 Data Entry and Conversion/Migration

The biddershall be responsible forConversion of the existing data of transformers into the

required format of each relevant solution. The bidder will write any additional code if

required for the purpose. Validation of the converted data at each stage, i.e. conversion

from hard copy to soft copy and after conversion to the relevant format, shall be

performed by bidder and that will be concluded by signing-off a Conversion Certificate.

5.1.7 Software Licenses

As per the software requirements described above, Shall the bidder intends to propose

software licenses of 50 users including Operating System (OS) and mobile application

access other than existing environment.



16

5.1.8 User Trainings

Training shall include user manuals, documentation and training environment. The

training shall be planned so as to enable LESCO personnel to start using the system as

soon as it has been implemented. Initially, LESCO intends that bidder should have

provision to train about XXXusers; exact number of users will be communicated to the

implementer after the project award.Training documentation (User Manuals) shall be

received by LESCO a maximum of thirty (30) days prior to the start of the first Training

Class. Any changes suggested by LESCO will need to be incorporated in the above

documentation.

5.1.9 Preliminary Acceptance Testing (PAT)

Bidder shall be required to provide a framework, including but not limited to time frame and

procedures, for successful achievement of Acceptance Testing. Acceptance Testing will be

carried out to ensure whether the System conforms to LESCO Business needs.

The bidder shall be required to submit the test procedures atleast one (1) months prior to

commencement of PAT. These procedures will be subject to approval by LESCO.

PAT shall be conducted mutually by the bidder and LESCO staff. LESCO must be notified

about the date of PAT atleast 15 days earlier. PAT shall be completed within 15 days. Within

fifteen (15) days from completion of the PAT, LESCO shall give the Contractor a written

notice whether the system or tested parts thereof is accepted or not.

If the System or any tested functionality thereof is not accepted by LESCO, for not

complying with the specification, the above written notice shall specify the setups or

functions which have been found with defects and where the same are alleged to exist or to

have occurred.

A Defects List will be created by LESCO in cooperation with the bidder prior to the issue of

Preliminary Acceptance Certificate. This list shall identify all minor deficiencies, if any, that

in the opinion of LESCO is acceptable to grant the bidder a Preliminary Acceptance

Certificate, without relieving the obligation of the bidder to correct the said deficiencies at a

certain date fixed by LESCO. The format of Defect List will be defined by the bidder in

consultation with LESCO. The bidder shall correct all the modules functionality specified in

this Defects List prior to System Performance Evaluation (SPE).

5.1.10 Performance Evaluation Period

Thebidder shall provide a one (1) month Performance Evaluation Period.

During the Performance Evaluation Period, the bidder shall be responsible for maintenance

and support of the Applications and hardware/other equipment installed.



17

During the Performance Evaluation Period, the bidder shall perform an SPE over aThirty

(30) days period.

During the Performance Evaluation Period, LESCO shall execute any activities they find

necessary to verify the business requirements by also involving the selected end users.

The Performance Evaluation Period is terminated by a Final Acceptance Test (FAT). Upon

approval, LESCO will provide a Final Acceptance Certificate (FAC).

The Performance Evaluation Period commences immediately after LESCO's approval of the

final Preliminary Acceptance Test.

5.1.11 Warranty, Maintenance and Support Agreement

1. After PEP and migration to production environment, the bidder will provide warranty

support for a period of one (1) year. The warranty period will start from the date of

migration to production environment and on Final Acceptance Certificate (FAC). In

case of Implementation & Rollout Plan in phases, it will cover the support of all the

phases as when they will be completed. This periodwill be utilized for fixing of bugs

during rollout, implementation of enhanced functionality of configured processes,

performance issues, resolution of integration issues etc. and shall,free of charge, make

corrections and modifications required to fix the problem during this period for the

product/modules upgraded/ purchasedand will ensure smooth rollout operations.

2. The bidder shall also provide a resident Functional and Technical Consultants at IT

Directorate, during office hours throughout the implementation and rollout phases

accompanied by a team of support engineers as required.

3. LESCO shall have the right to purchase maintenance and support for a period of

minimum two(2) year. Further extendable on yearly basis with the consent of both the

parties.

5.1.12 Post Production Support Model

LESCO prefers to ensure complete functional resource & technical resource support to

the end user by adopting an onsite support model as follows:

Sr # Application Area Onsite

1 Application Functional 2

2 Application Technical 2

3 DBA 1



18

The bidder is requested to provide full technical proposals for the following preferred

support model. Please provide details of how thesupport process will work including

service levels.

Please provide details of your support methodology and anything that you feel would

NOT be in-scope and any assumptions that you have made.

Please explain how you would ensure smooth running of the IAMS environment. Please

explain how will you ensure smooth transition and assume responsibility of each module,

including the technical environment from the incumbent Service provider.

5.1.13 Service Level SLAs

Type of

request

Acknowledgment

of request

Guidance on

expected

time to

resolve - On

best-effort-

basis

Initial

Resolution

Final

resolution

or Fix

provided

Emergency

Priority

Within 2 hour 2-4 hours

Workaround and

agreed action

plan within 8

Hours.

As per the

agreed

action plan.

High

Priority

Within 4 hours 6-8 hours Workaround and

agreed action

plan for

resolution within

1 working day

As per the

agreed

action plan.

Low

Priority

Within 8 hours 12-18 hours Schedule for

resolution within

2 working days

As per the

agreed

action plan.

Query Within 12 hours 18-24 hours Response /

Schedule for

response with 3

working days

As per the

agreed

action plan.



19

The SLA’s mentioned above are indicative and will be finalized on further discussion

with LESCO during the finalization of Agreement with implementer to be signed

separately after the issuance of work order.

5.1.14 Classification of Severity Levels

Following classifications will be used to identify and prioritize incoming support

requests:

Critical (Severity 0): The software is not functioning or is severely impaired. A

production server is down and is unable to restart or the problem resurfaces within

hours of a restart. A production server experiencing severe performance degradation

causing site to be unusable. Loss or corruption of data on a production server. A

major component or function has failed in production. Production is halted or

severely impacted by the problem. Immediate attention is necessary in Proposal to

reduce the problem priority to Severity 1 or lower.

High (Severity 1): The software is operational, but its functionality is seriously

affected. A production server is experiencing frequent failures which are addressed by

restarting the system. A production server is experiencing noticeable performance

degradation. A workaround is not possible or a workaround exists but is unacceptable

because of its impact on your business. If the problem results in project defect, that

defect will be fixed in next major release or patch and company will provide an

announcement when the patch or the release is available.

Low (Severity 2): This is the default classification. The software is useable, but

development or production is impacted. Development/production can continue for a

reasonable amount of time before the problem becomes critical. A workaround is

available and acceptable. If the problem results in product defect, that defect may be

fixed in a future release at the discretion of company.

Query (Severity 3): The software is useable, but you have a “how-to” question or

“would like to” submit an enhancement request for our product management team.

5.1.15 Infrastructure Requirements

The bidder shall propose the detail requirements (documentation only) with tentative

sizing of infrastructure and hardware i.e. server machines, storage etc by keep in view of

existing environment mentioned in section (4.3).



20

5.1.16 Special Conditions

Bid proposals should be separate for each LOT.

Proposals shall concisely address the Scope of Work specifications as they are

presented. Proposals not meeting our Scope of Work specifications may be rejected.

Bidder would be responsible for all the activities, except specific LESCO

responsibilities, required for successful rollout.

Bidder will submit along with technical bid, the proposed project organization

structure comprising of LESCO and bidder.

The bidder is required to define the project resources and clearly highlight the

responsibilities of LESCO.

Bidder will perform at-least two (2) trial test run before production and going live.

LECSO will approve the test and production environments before going live.

bidder shall provide the on-site support for maintenance period and production after

go-live for a period as per agreed b/w LESCO and bidder.

bidder to devise a strategy for minimizing the amount of downtime. It is currently

expected that 2 business days are maximum required for the go-live.

5.1.17 Price Summary

The bidder shall indicate the summary of price for all the main items separately in the

attached format appendix (B) as follows:

Required licenses

Implementation and Roll Out of Applications as per all the components of Scope

of Work

Post Production Support cost.

5.1.18 PAYMENT

A tentative Payment Plan is follow:

1. Payment for 100% of the licenses price will be made within four weeks after

project kick off and resource mobilization from the bidder at LESCO designated

office.

2. Implementation Cost will be made after the acceptance of deliverables as per the

following Schedule:

A. 20% after Acceptance of Requirement Specifications

B. 20% after submission of finalized system model and

implementation plan

C. 20% after Completion of User Acceptance Test

D. 25% Go live on agreed upon pilot sites (Here, Go-Live means 10

successful transactions with correct impacts on reports)

E. 15% after successful Rollout as per agreed upon Rollout Plan



21

i. The details of deliverables would be finalized in the agreement to be signed with

the successful bidder separately.

ii. Pilot sites will be decided after finalization of requirement specification and

system model

iii. After completion/signing off the deliverables as per above Payment Plan, bidder

will invoice which will be due for payment within 30 days of the date of filing the

payment application on production of following documents:

a) Bill in triplicate for the claimdue approved by the Director General (IT) LESCO

and pre-audited by office of Chief Financial Officer LESCO.

b) Deliverable acceptance certificate issued by Director General (IT) or his

authorized representative.

c) Confirmation of Director General (IT) about acceptance of Performance Bond in

case of the first claim.

d) Inspection/Acceptance Certificate issued by LESCO or his authorized

representative or otherwise as specified in Inspection clause 6.

e) GST amount will be deducted at the time of making payment as per FBR rules.

f) Professional Tax Paid Certificate by the firm.

g) The bidder in its invoices shall also give an undertaking that in case of omission

of any deductible amount, LESCO’s claim at any later stage (through pre-audit or

post audit) shall be acceptable to you.

h) While raising invoice for the material supplied or service delivered, the firm shall

vividly mention the account number as well as the name of the bank and branch

enabling Finance Director Office to release payment thereof accordingly.

i) Non-payment certificate.

5.1.19 INSPECTION/ACCEPTANCE

Inspection/Acceptance certificate shall be issued by DG (IT) or his authorized

representativeafter the completion of each phase of project as per agreed upon project plan.



22

5.2 Asset Tagging

LESCO have around 120,000 transformers approximately as arrangement for

continuation of power supply. These transformers are installed &distributed in (191) Sub

Divisions of seven (7) operational Circles and on grid stations. Asset tags will be placed

on transformers only. All tags will be affixed to the asset in a conspicuous and convenient

location that is easily accessible for scanning and inventory purposes.

Quantity of Tags required: 120,000 approximately

Following specifications need to be considered

Asset tags should be durable for extreme outdoor (sunlight, raining etc) and

indoor conditions

Tags will be placed on Metallic surface

Temperature rages is -20C to 80C

Barcode tags that can be placed using welding or non removeable adhesive

material on transformers. Plate Size should be 2inch * 4 inch of stain less steel.

Barcode should be through and through

Quantity of Rugged Handheld Devices required: 300

Following specifications need to be considered

Androidsupported

With barcode scanner

Specifications needs to be compliance with IEC standards

Should be able to operate in extreme temperatures -20C – 50C

Integrated GPS & Wi-Fi are required

Should support 4G, 3G & EDGE

5.2.1 Special Conditions

Proposals should address the Scope of Work &specifications as presented in section

(5.2) of this document. Proposals not meeting our Scope of Work &specifications will

be rejected.

Bidder would be solely responsible for supply, installation, configuration,

functionally in operation and rollout at all locations where transformers are installed.

Estimated quantity of Asset Tags to be procured by LESCO is (120,000). LESCO

reserves the rights to deviate the quantity from -15% to +15% at the time of work

orderand during contract period.

Successful Bidder will be responsible to complete the task within 240 days of

issuance of work order. Work order for lot-2 will be issued late in comparison with



23

lot-1 and after requirement specification of lot-1. Initially about 1000 barcode plates

will be required for UAT of lot-1. Time period of 240 days will start after successful

user acceptance test.

Time period for supply of barcode plates and H.H devices will be mentioned in work

order separately.

Successful Bidder shall provide the services for whole solution after

installation/implementation for a warranty period (free of cost) of one yearand

support period (after warranty period) of initially one year extendable on yearly basis

with the consent of both the parties.

During installation, warranty and support period, the successful bidder will be

responsible for all charges i.e. replacement of tags, installation, logistics, travel &

labor charges, deployment, user trainings & maintenance of devices and OS.

SLA (Service Level Agreement) for devices will be signed afterissuance of work

order with the successful bidder and will be observed strictly during the course of

contract. The Successful bidder will also be responsible to provide the service

monitoring mechanism to ensure the quality service benchmarks to be decided in

SLA.

5.2.2 PAYMENT TERMS

Payment will be done as per the following schedule after acceptance of deliverables:

a. 100% Payment will be done for Handheld devices upon complete

consignment delivery

b. Tags payment will be made within 2 weeks upon receiving for the quantity

received

Payment (including Sales Tax) of one time cost will be made as presented in section (5.2)

of this document and would be processed for payment as per procedures of LESCO by

Chief Financial Officer LESCO on production of following documents;

i. Bill in triplicate with bank account number as well as the name of the bank

and branch duly approved by the Director General (IT) and pre-audited by the

Chief Financial Officer LESCO

ii. Delivery challan and GRN duly stamped and signed by the consignee

iii. Warranty Certificate

iv. Confirmation of Director General (IT) about acceptance of Performance Bond.

v. Inspection Certificate issued by Director General (IT) or their representatives.

vi. Non-Payment Certificate

vii. Professional Tax Paid Certificate by the firm.

viii. The bidder in its invoices shall also give an undertaking that in case of omission

of any deductible amount, LESCO’s claim at any later stage (through pre-audit or

post audit) shall be acceptable to you.

Remaining 20% will be paid after successful installation along with installation cost

Installation cost will be made within four Weeks . The selected agency will

submit a bill to Director General (IT) and would be processed for payment as per



24

procedures of LESCO by Chief Financial Officer LESCO on production of

following documents;

i. Bill in triplicate with bank account number as well as the name of the bank

and branch duly approved by the Director General (IT) and pre-audited by

the Chief Financial Officer LESCO

ii. Installation certificate by relevant SDO of LESCO or their

representatives.

iii. Non-Payment Certificate

8.3 The payment of Sales Tax (if applicable) or any other tax shall be made by Chief

Financial Officer LESCO on production of return cum payment challan. In case

of lump sum payment, the bidder shall also submit an affidavit on non-judicial

paper that the challan includes the amount of Rs. ___________ of Sales Tax for

supply of the mentioned services.



25

6. BIDDERS SELECTION CRITERIA

1. The Bidder shall provide company's name and address, and the primary RFP contact's

name, phone number, e-mail address and fax number.

2. List of your customers using the service covered by this Bid similar in size, and

geographical presence.

Customer name and address

Customer employee size

Contact names and telephones (business and technical)

Brief description of the service provided

How long has Customer been using Bidder to provide services?

Describe the relevant aspects of your staffing:

Bidder’s organizational structure with a chart

List the name and location of primary individual(s) who would be responsible for

our account and provide brief biographies including titles, functions, academic

credentials, and relevant experience. Include the role of each consultant for this

assignment, the role of back-up personnel and how many clients are assigned to

each person named above?

The bidder must meet following criteria to be able to qualify for bidding:

The Bidder must have attained partnership with the principle

The Bidder must have at-least two successful implementations of

Integrated Asset Management System in its credit (Documentary Proof

Required)

The Bidders must have annual revenue more than 50 million in Financial

Year for each of last 3 years. (Financial Statement Required)

7. INSTRUCTIONS TO BIDDERS

1. The quoted price (in Pak Rupee) must be separated for each LOT, firm, final and

exclusive of all Government taxes/charges except licenses and support renewals.

Which will also be payable in Pak Rupee.

2. The bidders will submit bid bond 2% separated for each LOT in the form of Bank

Draft or CDR, WAPDA Bearer Bond/Non-Judicial Stamp Paper in favor of Chief

Executive Officer LESCO along with the financial bid. However, the bidder will

attach a certificate with technical bid that bid bond, without mentioning amount, has

been attached with financial bid. The bid security from any insurance company will

not be acceptable in any case and bid will be liable to rejection.



26

3. The bidder should explain if any fault logging procedure/mechanism is already in

place. The firm must be able to define a guaranteed response time after acomplaint is

lodged.

4. Bids deviating above terms and conditions will be treated as non-responsive.

5. The bid will be declared technically responsive if scores 70% or more points of

technical facts. The technical factors are defined at Appendix-A

6. A single stage two parts procedure is opted in evaluation of the bids, with evaluation

of the technical bid being completed prior to any commercial bid being opened and

compared. The financial bids will be opened only of those firms who scores minimum

70% of technical points. The financial bids of the firms scoring less than 70% in

technical evaluation will be returned unopened.

8. CONSIGNEE

LESCO IT DIRECTORATE

NEW GHAZI GRID STATION

BURKI ROAD, LAHORE

9. SUBMISSION OF BID

Potential Bidder(s) must submit 02 separate copies of technical and financial bids marked as

“ORIGINAL” and “COPY”.

Bids may be submitted to the undersigned in SEALED ENVELOPS i.e. technical and

financial separately atthe address given below on 29-08-2016 at 11:00 am”. Technical

proposals of the bids submitted will be opened publicly on the same date at 11:30 am.

LESCO IT DIRECTORATE

NEW GHAZI GRID STATION

BURKI ROAD, LAHORE

10. LATE BID

Bidder will himself be responsible for ensuring that his bid is submitted in accordance with the

instructions stated herein. Any bid submitted after the deadline prescribed for submission of

the bids will not be considered even if it becomes late as a result of circumstances beyond the

bidder’s control.

11. RIGHTS RESERVED BY THE LESCO

i. If at any future point of time, it is found that the bidder had made a statement

which is factually incorrect, the LESCO reserves the right to debar the bidder

from bidding prospectively for a period to be decided by LESCO and take any

other action as may be deemed necessary.



27

ii. LESCO reserves the right to accept or reject offers as per PPRA rules. The offer

received incomplete or not in accordance with the terms and

conditions/specifications as laid down in the tender document will not be

entertained. Bid offered is likely to be ignored if;

a. The tender is unsigned.

b. It is received after the time and date fixed for its receipt.

c. Offer is ambiguous or conditional.

iii. Further, LESCO shall have the right to cancel or amend the tender process at any

time without assigning any reason, prior to finalization of the bidding process.

Without thereby incurring any liability to the affected bidder or bidders. Reasons

for cancellation will be determined by LESCO at its sole discretion. However, any

amendment would be communicated to prospective bidders well in time.

iv. The decision of LESCO in all matters will be final and binding on all bidders

participating in this bid.

12. FAILURE AND TERMINATION

(A) If bidder fails to deliver the services in accordance with the agreed upon

timelines, the purchaser shall be entitled at his option either;

i) To recover from you liquidated damages levied at the rate of two percent (2%)

per month or a fraction thereof, subject to a maximum of ten percent (10%) of

the Contract Price, except;

a) Where un-delivered service/deliverable hold up the use of other

Services/deliverables, liquidated damages shall be levied on the total

value of the Contract.

b) The recovery of liquidated damages mentioned above can be effected

from any payment due to you from any unit of

LESCO/DISCOs/GENCOs/NTDC/WAPDA, or

ii) To purchase services from elsewhere without notice to you at your risk and

cost, the services not delivered, without canceling the contract in respect of

the consignment not yet due for delivery.

iii) To cancel the contract at your risk and cost;

In the event of action being taken under (ii) or (iii) above, you shall be liable for any

loss which the purchaser may suffer on the account; but you shall not be entitled to

any gain on repurchase made against the supply order.

(B) If during the course of execution of contract, you are black-listed by

DISCOs/GENCOs/NTDC/WAPDA/LESCO, or any other Electric Supply

Company, the purchaser may proceed with all or any of the actions detailed

below:

i) to allow the contract to run its course till completion in accordance

with the terms and conditions of Contract.



28

ii) to stop further services with or without financial repercussions;

iii) to cancel the contract with or without reservation or rights.

NOTE:

While determining liquidated damages the purchaser shall not consider any of the

following circumstances, a cause under “FORCE MAJEURE” and shall not allow any

relaxation in the liquidated damages on the account:-

i) Delay on the part of the contractor in the arrangement of requirements under

its scope.

ii) Defect or failure occurring to any module/deliverable installed at the

contractor works during the currency of the contract.

The purchaser may proceed with all or any of the actions detailed below:

i) To allow the contract to run its course till completed in accordance with the

terms and conditions of Contract.

ii) To stop further services with or without financial repercussions;

iii) To cancel the contract with or without reservation or rights.

13. GENERAL INSTRUCTIONS FOR THE BIDDERS

The bidders are required to carefully note the following instructions, terms & conditions

etc:

i. A Bid not submitted in conformity with the specifications/terms & conditionsshall

not be considered by LESCO.

ii. Bidder firm has not been blacklisted by any Government/Semi Government

organization.

iii. LESCO reserve the right to modify the bidding documents at any time prior to the

deadline for submission of bids, on the request of the prospective bidders for any

clarification or at its own initiative, for any reason. This amendment shall

constitute part of the biding documents. In order to afford the prospective bidders

a reasonable time to take the amendments into account in preparing its bid,

LESCO may at its discretion extend the deadline.

iv. The bidder shall prepare Technical and Financial Bid separately, clearly marking

each as “TECHNICAL” and “FINANCIAL”. In case of any discrepancy between

the TECHNICAL and FINANCIAL, the TENCHNICAL proposal shall prevail.

The bidder shall seal the Technical proposal and the financial bids separately in

an INNER and an OUTER envelope, duly marking the envelopes as

“TECHNICAL” and “FINANCIAL”. Bid submitted in single envelope will be

disqualified.



29

14. THE FINANCIAL BID SHALL COMPRISE OF THE FOLLOWING

The quoted price shall be inclusive of costs services at the designate rollout sites

in LESCO.

i. Conditional Bids/Rates offered in other currencies except Pak Rupees will not be

entertained/accepted.

ii. Successful bidders have to furnish 5 % of the value of implementation cost and

one year support as security in shape of Demand Draft or Bank Guarantee in favor

of the office entering into said maintenance contract valid for the contract period

starting from the date of signing contract. The same shall be released after expiry

of the contract.

iii. All proposal and price shall remain valid for a period of 120 days from the

closing date of the submission of the proposal. However, the responding

organization is encouraged to state a longer period of validity for the proposal.

iv. Bid submission / tender opening date & timings shall be observed strictly.

15. FORFEITURE OF SECURITY BOND/GUARANTEE (PERFORMANCE

BOND)

The contracting officer will have the right to forfeit the security Bond/Guarantee

(performance bond)

A) If the bidder:

(i) Fails to supply the goods/services within the time specified;

(ii) Commits any breach of contract;

B) For other reasons specified in the Purchase Order by the contracting officer for

forfeiting the security deposit.

If the forfeiture of the security deposit does not compensate the contracting officer for

losses suffered due to non-delivery or breach of contract for any other reasons, the

Contracting Officer will have a right to forfeit other security deposits or to recover the

same from any other security deposit made in favor of any other unit of

DISCOs/GENCOs/NTDC/LESCO or from any money due to the Contractor from any

unit of WAPDA/LESCO/DISCOs/GENCOs/NTDC.

16. COST OF BIDDING

The bidder shall bear all the costs associated with the preparation and submission of its

bid, and the purchaser will in no case be responsible or liable for those costs, regardless of

the conduct or outcome of the bidding process.



30

17. CLARIFICATION OF BIDDING DOCUMENT

A prospective bidder requiring any clarification of the bidding document may notify

the purchaser in writing at the purchaser address indicated in the bid date sheet. The

purchaser will respond in writing at three days.

18. LANGUAGE OF BID

The bid prepared by the bidder shall be written in the English, supporting documents and

printed literature furnished by bidder may be in another language provided they are

accompanied by accurate translation in English, for purpose of interpretation of the bid.

19. BID PRICES

In accordance to the Bid Prices format attached as appendix (B)

20. BID SECURITY

i. The bidder shall furnish, as part of its bid, a bid security in the amount specified.

ii. The bid security is required to protect the purchaser against the risk of

bidder’sconduct, which would warrant the security’s forfeiture.

iii. The bid security may be forfeited

If a bidder;

a) Withdraws its bid during the period of bid validity specified by the bidder on

the bid form, or

b) Does not accept the correction of error or in case of a purchaser bidder, if the

bidder fails

c) To sign the contract in accordance with the clause of contract or

d) To furnish performance security in accordance with clause of contract after

issuance of LOI

21. PRELIMINARY EXAMINATION

i. The purchaser will examine the bid to determine whether they are complete, whether

any computational errors have been made, whether required sureties have been

furnished, whether the documents have been properly signed and whether the bids are

generally in order.

ii. Arithmetical error will be rectified on the following basis, if there is a discrepancy

between the unit price and the total price that is obtained by multiplying the unit price

and quantity, the unit price shall prevail and the total price shall be corrected. If there

is a discrepancy between words and figures, the amount in words will prevail, if the

suppliers not accept the correction of the errors, its bid will be rejected and its bid

security may be forfeited.



31

22. FORCE MAJEURE

i. Notwithstanding the provision of GCC Clauses, the supplier shall not be liable for

forfeiture of its performance security, liquidated damages, or termination for default if

and to the extent that it’s delay in performance or other failure to perform its

obligations under the contract is the result of events of Force Majeure.

ii. For purpose of this clause “Force Majeure” means an event beyond the control of the

supplier and not involving the supplier’s fault or negligence and no restricted to act of

the purchaser, epidemics, quarantine restrictions and freight embargoes.

iii. If a Force Majeure situation arises, the supplier shall continue to perform its

obligations under the contract as far as is reasonably practical and shall seek all

reasonable alternative means for performance not prevented by the Force Majeure

event.

23. THE TECHNICAL BID SHALL COMPRISE OF THE FOLLOWING

i. The bid not in accordance with the terms and conditions mentioned in the bidding

document will be rejected by LESCO as disqualified.

i. The Proposed bid shall contain no interlineations, or over-writing except as

necessary to correct errors made by the Bidder, themselves. The person signing the

proposal shall initial any such correction.

ii. The inner and outer envelopes shall be;

a. Addressed to the following address.

i. Director General (IT) LESCO, Ghazi Grid Station, Barki Road,

Lahore Tender No.__/2015-16 and the words “DO NOT OPEN

BEFORE (Opening time) on (Opening Date) “shall by written on

them.

b. In addition to above, the inner envelope shall indicate the name and address

of the Bidder to enable the bid to be returned unopened incase it is declared

“Late”.

iii. Every bid shall be scrutinized by LESCO to see that it meets the criteria as laid

down in the bidding documents, prior to the detailed evaluation of the same. A

substantially responsive bid is one which:

a. Is accompanied by the certificate of acceptable securities with the

financial bid;

b. Meets the major technical criteria specified in the schedule;

c. Offers clear price i.e. the bid do not offer an escapable price quotation;

d. Is otherwise complete and generally in order;

e. Conforms to all the terms, conditions and specifications of the bidding

documents;



32

iv. The acceptability of a bid shall be determined on the basis of the contents of the

bid itself. However, LESCO reserves the right to seek any extrinsic evidence if

needed.

v. A bid found substantially in accordance with the bidding documents shall be

checked by LESCO for any arithmetic errors. If any discrepancy is found between

the unit rate and the total price resulting from multiplying the unit rate by the

quantity, the unit rate as quoted will prevail and the total price shall stand

corrected. Unless in the opinion of LESCO there is an obvious gross

misplacement of the decimal point in the unit rate, in such a case the total price as

quoted will prevail and the unit rate will be corrected, and where there is a

discrepancy in the total price quoted in the price schedule vis-à-vis addition of

each item, the total of the itemized prices will govern.

vi. Any pressure by a bidder to influence LESCO in its decision making shall result

in the rejection of its bid.

vii. LESCO will determine to its satisfaction whether the bidder has offered prices

consistent with the current prevailing market prices.

24. DOCUMENTS / SAMPLES / CERTIFICATES TO BE SUBMITTED ALONG

WITH THE BID

i. Bid security of an amount not less than 2% of the total value for each LOT

separately of tender issued by a scheduled bank of Pakistan only (or as applicable

if specified in the special condition above). The bid money is to be attached with

financial bid and only certificate will be attached with technical bid that bid

money is attached with financial bid.

ii. Certificate that the services offered is in accordance with the tender specifications

amended to-date.

iii. List of any deviations or reservations from the bid specifications.

iv. Copy of letter of current renewal of registration with WAPDA/DISCOs if

applicable

v. Technical data as required in the specification and literature in English giving out

salient feature of the quoted items.

vi. Deposit receipt of tender fee in original.

25. LAWS GOVERNING THE CONTRACT

i. The contract shall be governed by the Laws of Pakistan as amended from time to

time

ii. Subject to the above conditions, a binding contract has been concluded with the

issuance of this letter and that the provisions of this contract shall be binding on

you, on your assigns, executors, administrators and all those who have any

interest pecuniary or otherwise in your concern.



33

Imtiaz Ahmad Butt

Director General (IT)

132-KV Ghazi Grid Station

Barki Road, Lahore

Ph: 92-42-36636815, Fax: 92-42-36636814

Email: [email protected]

mailto:[email protected]



34

26. GLOSSARY

ERP Enterprise Resource Planning

IAMS Integrated Asset Management System

EBS E-Business Suite

RFP Request for Proposal

IT Information Technology

FAT Final Acceptance Test

PAT Preliminary Acceptance Testing

PEP Performance Evaluation Period

SPE System Performance Evaluation

NA Not Applicable

QA Quality Assurance

AIM Application Implementation Methodology



35

27. APPENDIX (A): TECHNICAL EVALUTION CRITERIA (LOT 1/ LOT 2)

Sr. # Factors Points

1.

Company Profile

1. Office Location

Main Office Located at Lahore= 04Points

Branch office at Lahore = 02 Points

2. Age of Company

Existence of Company Over ten (10) Years = 04 Points

Existence of Company less than ten (10) years = 02 Points

3. Financial strength

Last Three year Audited Report of the Company = 02 Points

10

2.

Relation with Principal

Platinum level or equivalent= 05 Points

Gold level or equivalent = 03 Points

05

3.

Implementation Experience

Number of relevant projects in public/private sector where (Only one

project by one client will be considered. ).

Attach List of Clients public/private having minimum

financial worth of 50 million with Appropriate

References(Completion Certificate should attach in the proposal)

o Each Project = 5 Points

15

4

Technical Staff Number of relevant technical staff (Employment prove must be attached)

S.

No.

Name Designation Total

Experience

Experience with

present employer

o Each experienced IAMS professional = 1 Point

o Each Certified IAMS professional = 2 points

20

6.

Project Management Staff

Certified Project Management Professional (PMP)

o Each Professional= 2 Points

04

7. Technical positive compliance against the requirements of the

Scope of work & Implementation Methodology. 6

Total 60

Minimum 42 Points are required for the bidder to qualify for the bidding

process.

28. APPENDIX (B): BID PRICES FORMAT (LOT 1)

NOTE:

i. Assumption: Initially license is valid for one year.

ii. Implementation cost will also be included

a. Cost of Implementation services including one year warranty period.

b. Principle support/license renewal cost of implementation period (if proposed project plan exceeds one year)

c. Principle support renewal cost of warranty period.

iii. The rates will be exclusive of all applicable taxes

iv. Currency conversion rate (for License only) is applicable according to State Bank of Pakistan declared rates and

variation payable policy.

SR# Application details

Cost

License

(One time cost)

Implementation

cost

Annual Support

Trainings Cost (if any) License

renewal Support

1

TOTAL



37

29. APPENDIX (B): BID PRICES FORMAT (LOT 2)

Nature of Cost Particulars

Estimated

Quantity

Per Unit Cost Installation Cost Total Cost

One time Cost

Asset Tags including installation

as mentioned section (5.2) of this

document

120,000

Handheld Devices 400

Reoccurring Cost Per Annum (For support period) Note:

1) Price offered shall be Firm during the currency of the Contract Period.