Knowledge Management & Intranets

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Dear IT Manager, July 2008

The days of regarding Intranets as just another complex IT portal have passed, more and more companies

are realising that it is a must have not a nice to have. Intranets can improve overall business productivity and

enhance knowledge management.

Take full advantage of this opportunity to improve on your company communication!

By attending IQPCs 4th Annual Knowledge Management and Intranets Conference, you will get to hear

from the experts on how to ensure maximum protability by utilising your Knowledge Management and Intranetssystems.

The 4th Annual Knowledge Management and Intranets Conference will offer you the following:

Practical case studies allowing you to establish best practice methods

An interactive panel discussion on burning issues that you may be experiencing

Two practical workshops informing on how Intranets and Knowledge Management can work for you

A speaker round table where you will get an opportunity to meet the speakers and discuss topical issues in

the industry

Strategies to be discussed:

...encouraging a knowledge and intranets friendly culture in your organisation

...understanding the true value that a streamlined intranet can give your company

...ensuring that your companies knowledge management strategy ts your needs and goals

...managing and maintaining intranet content to lower repair costs

...developing a global corporate portal to enhance corporate communications

You cannot afford to miss this conference! Attend this event and hear insightful case studies and benet from

networking sessions and expert speakers. Gain useful information and practical solutions to the problems the

industry faces by participating in IQPCs hands on workshops. Join these industry leaders as they reveal how they

have successfully dealt with the same or similar problems you are facing.

I look forward to welcoming you to this highly topical conference in October 2008.

Kind Regards

Matshego Njumbuxa

Project Manager

IQPC SOUTH AFRICA

ABOUT IQPC

IQPCprovidesbusinessexecutivesaroundtheworldwith

tailored and practical conerences, large scale events, topical

seminarsandin-housetrainingprogrammes,keepingthemup-

to-datewithindustrytrends,technologicaldevelopmentsand

theregulatorylandscape.IQPCslargescaleconferencesare

market-leadingmustattendeventsfortheirrespective

industries.IQPCproducesmorethan1,500eventsannually

aroundtheworld,andcontinuestogrow.Foundedin1973,

IQPCnowhasocesacrosssixcontinentsincludingmajor

citiessuchas:Berlin,Dubai,Johannesburg,London,Madrid,

NewYork,SauPaulo,Singapore,Stockholm,Sydneyand

Toronto.IQPCleveragesaglobalresearchbaseofbestpractices

to produce an unrivalled portolio o conerences and trainin

events.

Register Today! Call +27 (0) 11 669 5000 Fax +27 (0) 11 669 5069 [email protected] www.iqpc.com/za/intranets

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Who Should Attend:

IntranetsManager

KnowledgeManager

CorporateCommunicationsDirector/Manager

InformationManager

WebManager

WebMasterWebDesigner

ContentManager

SystemsAnalyst

ITManager


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PRE-CONFERENCE WORKSHOP:

Monday, 13th October 2008


IQPC workshops oer you the unique opportunity to spend dedicated time with an industry expert. In thesesessions, you will be joined by a group o your peers or an interactive, practical learning session.

11:00 Protecting Your Corporate Inormation ThroughMaintaining Quality and Control o Your KM and IntranetFunctions

ImplementingprogrammestotrainanddevelopyourIntranet teams to ensure efective management oknowledge sharing in your organisation

ExaminingfaultmanagementasanIntranetshelpdeskoperation which acts as a central hub or all Intranetsaults to be logged

Usingtheproblemmanagementportalwhichworkshand in hand with ault management to convert aultsinto problems or central control

Jannie Vermeulen HeadWebWorks

FNB

12:00 Lunch For Speakers And Delegates

13:00 Examining Knowledge Management Initiatives o theHuman Science Research Council Using the IntranetTechnology

AnalysingtheHSRCresearchmanagementsystemforavaluable communication line

Assessingthevirtualcommunitiesofpracticeanddatacuration

EstablishingstrategiesinplacetosafeguardHSRCintranet inormation in the organisation

Cecilia Sani KnowledgeAccessManager

HUMAN SCIENCE RESEARCH COUNCIL

13:45 Utilising Intranets as a Strategic Business Tool whichDelivers Tangible and Visible Benets or theOrganisation as a Whole

Anupdateontechnologiesthatarereplacingthe customaryuseofLANandWANasIntranettools Drivingaknowledgeculturethroughcontinuous

commitment and visible involvement rom management

07:30 Registration And Early Morning Rereshments

08:30 Opening Remarks by ChairpersonJudi SandrockNational ChairpersonKMPRACTITIONERS

08:45 An Overview O The South Arican Industry In The Field OKnowledge Management FirstOutofSA:AcknowledgingSouthAfricanKnowledge Managementpractitionerswhoarerecognisedglobally AssessingchallengesfacedbyKnowledgeManagement

proessionalsJudi SandrockNational ChairpersonKMPRACTITIONERS

09:30 Encouraging the Use o Document Management Systems(DMS) to Maximise Intranet Storage Capacity ExploringtheDMSsystematicmethodasanIntranettool

to keep track o inormation that is valuable to yourorganisation

Re-evaluatingtheDMSsabilitytomanageanddistributeinormation and ensure access o inormation to allemployees in the organisation

UsingMeta-datatoclearlydescribedatainadocumentforbetter storage and easy search o Intranet inormation

Debbie OlivierCIOSASFIN

0:15 Executive Exchange:

Exclusive one-on-one Networking SessionMeetnetworkandexchangebusinesscardswithfellowdelegatesandspeakersinIQPCsexclusive,livelynetworkingsession. In this revolutionary, quick re ormat, you can meetevery single delegate and exchange best practices andlearning. Bring along your business cards, this will be exciting

0:45 Rereshments And Networking

Conerence Day Two:

Tuesday, 14th October 2008

Workshop Format08:00 Registration and Rereshments09:00 Workshop Commences

3:00 Lunch6:30 End o Workshop

The A to Z In Gaining Great Value From Intranets

Led BySteven Ambrose

ChiefStrategyManagerWORLD WIDE WORX

he most inormation packed intranet in the world would be o little use, i it was not adding value to the working lives o its users, and assisting the business to meet itstrategicgoals.Thisworkshopwilltakeapracticalapproachtotheusabilityofintranets.Areascoveredwillinclude:

BenchmarkingagainstbestpracticeGettingstartedRulesofaccessSecurityPolicyTheessenceofnavigationTheimpactofaestheticsDepartmentdierentiationAdvancedoptionsWeb2.0collaborationfunctionalityBrandingontheintranetTheroleofcontentstrategyCommercialisationoftheintranet

About Your Workshop LeaderTheWorldWideWorxStrategydivisionisheadedbyStevenAmbrose,aqualiedCharteredAccountant,withastrongcommercialandbusinessbackground.StevenqualiedatErnstandYoungandhandledawiderangeofaudits,fromCaxtonNewspaperstosmallfamilyrunbusinesses.StevenlefttheaccountingprofessiontohelpcreateandrunthelatestindependentmusicdistributorinSouthAfrica.Duringthistimehisloveofmusicandtechnologyalsopromptedhimtostartimportingandnationallydistributingworldrenownedconsumerelectronicbrands.Heestablishedachainofretailspecialistaudiostoresinlargeretailshoppingcenters,undertheSoundandImageBrand.In1999hesoldtheretailchainandembarkedonaconsultingcareer.HeleadsthecompanysStrategy consulting projects, and oversees its web site and intranet usability and strategy studies

EXPERT

CASESTUDY

CASESTUDY

CASESTUDY

Back By

Popular Demand

From 2007


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Tooutsourceornottooutsource:Analysingreasonswhy

and when an organisation should outsource

Nico Fourie InformationManager

INSTITUTE FOR SECURITY STUDIES

15:30 Speaker Round Table

This is your opportunity to meet with speakers in a one-on-onesetting. Get to discuss and debate topical issues surrounding

Knowledge Management and Intranets

Nico Fourie

InformationManager

INSTITUTE FOR SECURITY STUDIES&Lighton Kyolaba

KnowledgeManager

AGRICULTURAL RESEARCH COUNCIL

&

Cecilia Sani

KnowledgeAccessManagerHUMAN SCIENCE RESEARCH COUNCIL

16:15 Closing Remarks By Chairperson

16:30 Close O Conerence Day Two

Usingtheculturalprobe(digitallibrary)asatechniquefor

users to give inormation in absentia

AnalysingInformationArchitectureasasourceofintranetknowledge sharing to encourage corporate culture

change

Lighton Kyolaba

KnowledgeManager

AGRICULTURAL RESEARCH COUNCIL


4:45 Understanding the True Value o Outsourcing Your

Intranet Function Analysingstrategiesinplacetosafeguardyourintranet

inormation when outsourcing

Examiningthecostimplicationsofoutsourcingyour

IntranetsupporttoensurethatyougetthemostROI

Choosingacompanythatbestsuitesyouroutsourcing

needs to avoid the inconvenience regularly changing

consultants


ROUNDT

ABLE

CASESTUDY

Conerence Day Three:

Wednesday, 15th October 2008

in representing all languages or multiple usersShayne Vigar

Developer

FNB NAMIBIA

11:15 Analysing your Existing Inormation Management Systemto Better Manage All Your Organisations Inormation

Data

Buildinginternalinformationmanagementexpertise

alongside the people and process aspects o Knowledge

Management

Improvingtheecacyofbusinessprocessesandthedemands o compliance regulations by using Inormation

management tools

Analysingthedirectcompetitionbetweenvarious

inormation management systems

Kenny Moodley ChiefAdvisor:GroupCommunicationsDivision

ESKOM

12:00 Lunch For Speakers And Delegates

13:00 Assessing Dierent Intranet Portals Utilised by IndustriesAcross the Board

Distinguishinghighlyeectivetoolsofinformation

sharing in organisations to identiy the various levels o

complexities that your Intranet has

IdentifyingtheIntranetasanHRPayrollsystemfor

employees to download their salary and benetinormation

UsingIntranetstoachievethegoalsofbusinessprocess

reengineering and organisational innovation

Lynda Cassiem

TeamLeader:IntranetsABSA

13:45 Analysing the Efcacy o Intranets in Small Organisations

and Strategies Available to Expand on Existing

Frameworks

ExaminingwaysofbuildingasmallIntranetportalforasmall organisation to meet all inormation sharing needs

07:30 Morning Rereshments

08:30 Opening remarks by ChairpersonDr. James RobertsonCEOJAMES A ROBERTSON AND ASSOCIATES

08:45 Merging Existing Intranets vs. Creating A Single Culture

Assessingtheenvironmentandculturewithinanewly-merged organisation to establish the viability o merging thecurrentKMandintranetsystemsalreadyinplaceor

creating a new system Analysingsystemsavailabletocreateasingleintranetthat

covers the entire merged organisation EstablishingtheprosandconsofmergingnewIntranets

to existing onesDr. James RobertsonCEOJAMES A ROBERTSON AND ASSOCIATES

09:30 Assessing Aordable and User Friendly Strategies oCreating Intranet Search Engines or EmployeesConvenience Creatingasearchenginewhichwillbeaccessiblefromall

computers on your network with a standard web browser SelectinganIntranetssearchenginewhichwillbestsuit

the organisational structure AnalysingthenetworkadministratorwhichusesSearch EngineStudiotoindexIntranetdocumentsMushian MboniWebmasterDEPARTMENT OF ECONOMIC DEVELOPMENT


0:30 Building an Intranet Community Within Your Organisationto Ensure Sufcient Use by Organisation Sta Developingspecicskil lsandinsightsusedtooperate

efectively in the age o intranets to bring employees up tospeed with evolving IT

Exploringthecapabilitiesoftheknowledgesharingtechnology or widespread internal publishing to ensure a

well-structuredorganisation BuildingKnowledgeManagementtoolsthatspecialies

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5/6Register Today! Call +27 (0) 11 669 5000 Fax +27 (0) 11 669 5069 [email protected] www.iqpc.com/za/intranets

POST-CONFERENCE WORKSHOP:

Thursday, 16th October 2008

IQPC workshops oer you the unique opportunity to spend dedicated time with an industry expert. In thesesessions, you will be joined by a group o your peers or an interactive, practical learning session.

Workshop Format08:00 Registration and Rereshments09:00 Workshop Commences

3:00 Lunch6:30 End o Workshop Day

Making Knowledge Management Work For You: Comparing Knowledge Sharing Technologies

LedBy:Andre Venter

InnovatorVEGA THE BRAND COMMUNICATIONS SCHOOL

By attending this workshop you willBepartoflivedemonstrationson: MicrosoftSharepointandOpenSourcesolutionssuchasblogs,ContentManagementSystems,DiscussionBoards,E-Commerce,GroupwareScripts,Polls andWikiswithemphasisonDrupal,andGoogleApplicationsHavetheopportunitytocomparetheseapplicationsandhighlightprosandconsrelatedtoeachsolutionpath

Benets you will receive by attending this workshop:UnderstandtheimplicationsofchoosingtouseMicrosoftSolutions,OpenSourceSolutionsandGoogleSolutionsDelveintothecostsinvolvedoftheapplicationsorportals:CostofInstallation,CostofOwnershipandscalability

At the end o the workshop you will be able to go back to your desk and:UnderstandthevarioussolutionsavailableandwhichonewillbeofmostvaluabletoyourorganisationImplementthemostbenecialknowledgesharingsolutioninyourorganisation

About Your Workshop Leader:AndreworksfortheADVTECHgroupandiscurrentlyassignedtoVegaTheBrandCommunicationsSchoolwhereheisresponsibleforsystemsintegrationandITstrategy.ThegroupusesMicrosoftSharepointforworkowandintranetservicesandAndreisleadingitsimplementationatVega.ApartfromhisfulltimeassignmenthispassionistheprovisionoflearningsystemsforNGOsandsmallbusiness.HebelievessuchorganisationsstandtogainthemostfromintegratedITsolutions.HehasextensiveexperienceinapplyingopensourceWEB2technologiestoavarietyofproblemareas.WhatdistinguishesAndrefrommanyofhispeersishisopenapproachtoproblems.Hebelievesinnovationisdrivenbytherightanswerstothewrongquestions.Andreisacontrolsystemsengineerandhasworkedintheeldofknowledgesystemsfor20years.Inthe1990sAndrespokeatanumberofconferencesabouttheconcept:ElectronicPerformanceSupport,butthedot.comcrashhadnegativeimpactonsuchinitiatives.ApartfromhisworkinknowledgesystemsAndreisawellknowndigitalartist and researcher in the eld o systems o thinking.

Problems Encountered by the Department O Deence AssessingtheDenitionoftheDepartmentofDefences IntranetsManagement EstablishngIntranetManagementPrinciplesutilisedby theDOD AknowledgingIMLCDODInformationManagement

Lie Cycle ImplementationofIntranetsManagementinthe DepartmentOfDefence Dr.JohanCoetzee InformationManagementConsultant

DEPARTMENT OF DEFENCE

16:15 Open Floor Discussion:Re-Cap On The Past Two Days and Share Your Experiencesand Most Pressing Questions. This Interactive Session WillHelp You Reach Solutions To Obstacles You Face On ADaily Basis

Facilitatedby:Dr. James Robertson

CEOJAMES A ROBERTSON AND ASSOCIATES

17:00 Closing Remarks by Chairperson

17:15 Close O Conerence Day Three

DiscoveringstrategiestostrengthencentralcontrolofanIntranet system in a small organisation to expandorganisational horizons

Structuringorganisationalpoliciesforpreservationofyourintranet against organisational change

UtilisngusabilityevaluationtoobserveandidentifyifyourIntranet is most suitable or your organisational needs

Andre VenterInnovatorVEGA THE BRAND COMMUNICATIONS SCHOOL

4:30 Assessing Tensions in the Application o the KnowledgeManagement Success Paradigm in South Arica

EvaluatingsixsuccessareasthataectsuccessfulKM initiatives:culture,learning,support,businessstrategy,top

management support, and technology Culture:Establishingtheneedtocultivateaknowledge

sharing organisation Emphasisingtheimportanceoftechnologyasanenabler ofsuccessfulKnowledgeManagementinitiativesMzingayeNdlovuRegionalManagerWHITE WALL WEB (SOUTH AFRICA)


5:30 Evaluating Current Intranets and Knowledge Management

BRANDING OPPORTUNITIES5Reasons Why The Knowledge Management & Intranets Conerence Gives You The Best Value For Your Marketing Spend:1 Youwillhavedirectaccesstothemostseniorpeopleintheindustry;thekeydecisionmakerswhoareresponsibleforoptimisingtheirstrategyandpractice

2 YourclientsandyourcriticalpotentialclientswillbeattendingtheKnowledgeManagement&IntranetsConferenceandthisistheperfectchancetomakeyoursthebrand they remember

3 Youwillhavetheoptionofreceivingafullparticipantlistofalldelegatesthatattendtheconference.4 Theexhibitionareaisstrategicallyplacedintheconferencevenuetoenablemaximuminteractionwithallattendees.Youwillhavefullandprolongedexposuretothis

select audience5 Ourfocusedandhighlyresearchedpresentationswillprovideyouwiththein-depthknowledgeoftheindustrytofurtheryourbusiness,improveexistingrelationshipand

pursue new contactsAs The Knowledge Management & Intranets Conerence is not a tradeshow, there will only b e a limited number o opportunities available. To secure premiumsponsorshipandexhibitionopportunities,callIQPCon+27(0)116695000oremail:[email protected]

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13th , 14th 15th & 16th October 2008 Gallagher Estate, Midrand ,Johannesburg

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4th Annual Knowledge Management & Intranets Conerence 2008

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Knowledge Management & Intranets