®

FreezerUse & Care Guide

CongeladorGufa para su uso y cuidado

Cong_lateurGuide d'utilisation et d'entretien

Sears, Roebuck and Co., Hoffman Estates, IL 60179 U.S.A.Sears Canada, inc., Toronto, Ontario, Canada M5B 2B8 www.sears,com

297084100 (0602)

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Record Serial/Model Numbers ............ 2

Important Safety Instructions .............. 2-3Kenmore Appliance Warranty .............. 3Protection Agreements ........................ 4First Steps ........................................... 5-6Energy Saving Tips ............................. 6

Setting the Temperature Control ......... 6Freezer Optional Features .................. 7-9Care and Cleaning .............................. 9-10Power Failure / Freezer Failure ............ 11

Troubleshooting Guide ......................... 12-13Sears Service ..................................... 14Sears Canada Customers .................. 14

READ AND SAVETHESEINSTRUCTIONS

This Owner's Guide provides specific operating instructionsfor your model. Use your freezer only as instructed in thisguide. These instructions are not meant to cover everypossible condition and situation that may occur. Commonsense and caution must be practiced when installing,operating, and maintaining any appliance.

Record Your Model and Serial Numbers

Record the model and serial numbers in the space providedbelow. The serial plates are located either on the upper leftwall inside the freezer (upright models), or the left exteriorwall (chest models).

Model Number: 253.

or 970.

Serial Number:

Purchase Date:

READ ALL INSTRUCTIONS BEFORE USING THIS

FREEZER.

r'.,_r,v_,_:_,_[e FOR YOUR SAFETY

Do not store or use gasoline, or other flammable vapors andliquids in the vicinity of this or any other appliance. Readproduct labels for flammability and other warnings.

r':,w.._;_,,ln,,[_ CHILD SAFETY

* Destroy carton, plastic bags, and any exterior wrappingmaterial immediately after the freezer is unpacked.Children should never use these items to play. Cartonscovered with rugs, bedspreads, plastic sheets or stretchwrap may become airtight chambers, and can quicklycause suffocation.

* Remove all staples from the carton. Staples can causesevere cuts, and destroy finishes if they come in contactwith other appliances or furniture.

* An empty, discarded ice box, refrigerator, or freezer is avery dangerous attraction to children.

* Remove and discard any spacers used to secure theshelves during shipping. Small objects are a chokehazard to children.

Remove the door(s) of any appliance that is not in use,

even if it is being discarded.

_'!v,v.,_:t_tt_[_ Risk of Child Entrapment

Child entrapment and suffocation are not problems of the past.Junked or abandoned refrigerators or freezers are still dangerous- even if they will sit for "just a few days". If you are getting rid ofyour old refrigerator or freezer, please follow the instructionsbelow to help prevent accidents:

Remove the door/lid.

Leave shelves in place so children may not easily climbinside.

Have the refrigerant removed by a qualified technician.

Model and SerialNumber Plate

\

ELECTRICALiNFORMATiON

Theseguidelinesmustbefollowedto ensure thatsafety mechanisms in the design of this freezer willoperate properly.• Refer to the serial plate for correct electrical rating.

The power cord of the appliance is equipped with athree-prong grounding plug for your protection againstshock hazards. It must be plugged directly into aproperly grounded three-prong receptacle, protected witha 15 amp time delay fuse or circuit breaker. Thereceptacle must be installed in accordance with localcodes and ordinances. Consult a qualified electrician.Receptacles protected by Ground Fault Circuitinterrupters(GFIC) are NOT RECOMMENDED. DO NOTUSE AN EXTENSION CORD OR ADAPTER PLUG.

• If voltage varies by 10% or more, freezer performancemay be affected. Operating freezer with insufficientpower can damage the motor. Such damage is notcovered under the warranty. If you suspect your household voltage is high or low, consult your power companyfor testing.

• To prevent the freezer from being turned offaccidentically, do not plug unit into an outlet controlledby a wall switch or pull cord.

Do not pinch, knot, or bend the cord in any manner.

OTHER PRECAUTIONS

• To defrost freezer, always unplug unit first.

• Never unplug the freezer by pulling on the cord.Always grip the plug firmly, and pull straight out fromthe receptacle.

Turning the temperature control to OFF turns off thecompressor, but does not disconnect the power to thelight bulb or other electrical components.

_r!,vAV_,!:i_lI_[e Avoid fire hazard orelectric shock. Do not use an extensioncord or an adapter plug. Do not removeany prong from the power cord.

Grounding typewall receptacle

Power supplycord with 3-pronggrounding plug

OneYear Limited Warranty

When installed, operated and maintained according to allinstructionssupplied with the product, if this appliancefails due to a defect in material or workmanship within oneyear from the date of purchase, call 1-800-4-MY-HOME ®toarrange for free repair.

If this appliance is used for other than private familypurposes, this warranty applies for only 90 days from thedate of purchase.

This warranty covers only defects in material andworkmanship. Sears will NOT pay for:

1. Expendable items that can wear out from normal use,including but not limited to filters, belts, light bulbs andbags.

2. A service technician to instruct the user in correct

product installation, operation or maintenance.

3. A service technician to clean or maintain this product.

4. Damage to or failure of this product if it is not installed,operated or maintained according to all instructionssupplied with the product.

5. Damage to or failure of this product resulting fromaccident, abuse, misuse or use for other than itsintended purpose.

6. Damage to or failure of this product caused by the useof detergents, cleaners, chemicals or utensils otherthan those recommended in all instructionssuppliedwith the product.

7. Damage to or failure of parts or systems resulting fromunauthorized modifications made to this product.

Disclaimer of implied warranties; limitationof remedies

Customer's sole and exclusive remedy under this limitedwarranty shall be product repair as provided herein, impliedwarranties, includingwarranties of merchantability orfitness for a particular purpose, are limited to one year orthe shortest period allowed by law. Sears shall not beliable for incidentalor consequential damages. Somestates and provinces do not allow the exclusion or limita-tion of incidental or consequential damages, or limitationson the duration of implied warranties of merchantability orfitness, so these exclusions or limitations may not applyto you.

This warranty applies only while this appliance is used inthe United States and Canada.

This warranty gives you specific legal rights, and you mayalso have other rights which vary from state to state.

Sears, Roebuck and Co., Dept. 817WA, Hoffman Es-tates, IL 60179

Sears Canada Inc.,Toronto, Ontario, Canada M5B 2B8

In the U.S.A.

Master Protection Agreements

Congratulations on making a smart purchase, Yournew Kenmore ®appliance is designed andmanufactured for years of dependable operation. Butlike all products, it may require preventivemaintenance or repair from time to time, That's whenhaving a Master Protection Agreement can save youmoney and aggravation,

Purchase a Master Protection Agreement now andprotect yourself from unexpected hassle and expense.

The Master Protection Agreement also helps extendthe life of your new appliance. Here's what's includedin the Agreement:

Expert service by our 12,000 professional repairspecialists

_' Unlimited service and no charge for parts andlabor on all covered repairs

"No-lemon" guarantee - replacement of yourcovered product if more than three product failuresoccur within twelve months

_' Product replacement if your covered productcan't be fixed

Annual Preventive Maintenance Check at yourrequest - no extra charge

_' Fast help by phone - non-technical andinstructional assistance on products repaired inyour home, plus convenient repair scheduling

_' Power surge protection against electricaldamage due to power fluctuations

Rental reimbursement if repair of your coveredproduct takes longer than promised

Once you purchase the Agreement, a simple phonecall is all that it takes for you to schedule service, Youcan call anytime day or night, or schedule a serviceappointment online.

Sears has over 12,000 professional repair specialists,who have access to over 4.5 million quality parts andaccessories. That's the kind of professionalism youcan count on to help prolong the life of your newpurchase for years to come, Purchase your MasterProtection Agreement today!

Some limitations and exclusions apply. For pricesand additional information, call 1-800-827-6655.

Sears Installation Service

For Sears guaranteed professional installation of homeappliances and items like garage door openers andwater heaters, in the U.S,A, call 1-800-4MY-HOME ®.

In Canada

Maintenance Agreements

Your purchase has added value because you candepend on Sears HomeCentral ®for service. With over2400 Service Technicians and access to over 900,000parts and accessories, we have the tools, parts,knowledge and skills to ensure the pledge: We ServiceWhat We Sell.

Your Kenmore ®appliance is designed, manufacturedand tested to provide years of dependable operation.Yet any major appliance may require service from timeto time. The Sears Maintenance Agreement offers youan outstanding service program, affordably priced.

The Sears Maintenance Agreement

• Is your way to buy tomorrow's service at today'sprice.

• Eliminate repair bills resulting from normal wearand tear.

• Provides for non-technical and instructionalassistance.

• Even if you don't need repairs, provides an annualPreventive Maintenance Check, at your request, toensure that your appliance is in proper runningcondition.

Some limitations apply. For informationconcerning Sears Canada MaintenanceAgreements, call 1-800-361-6665

This Owner's Guide provides specific operating instructionsfor your model. Use the freezer only as instructed in thisOwner's Guide. Before starting the freezer, follow theseimportant first steps.

iNSTALLATiON

• Choose a place that is neara grounded electrical outlet.Do Not use an extension cord or an adapter plug.

• For the most efficient operation, the freezer should belocated where surrounding temperatures will not exceedt t0°F (43°C). Temperatures of 32°F (0°C) and below willNOT affect freezer operation. Additional compressorheaters are not recommended.

• Allow space around the unit for good air circulation.Leave a 3 inch (75 mm) space on all sides of the freezerfor adequate circulation.

installation

[25mm)

3" (75ram)

installation

NOTE: The exterior walls of the freezer may become quitewarm as the compressor works to transfer heat from theinside. Temperatures as much as 30° F warmer than roomtemperature can be expected. For this reason it is particu-larly important in hotter climates to allow enough space forair circulation around your freezer.

LEVELING

The freezer must have all bottom corners resting firmly ona solid floor. The floor must be strong enough to support afully loaded freezer. NOTE: It is VERY IMPORTANT foryour freezer to be level in order to function properly. If thefreezer is not leveled during installation, the door may bemisaligned and not close or seal properly, causing cooling,frost, or moisture problems.

To Level Upright Models:After discarding crating screws and wood base, use acarpenter's level to level the freezer from front-to-back.Adjust the plastic leveling feet in front, 1/2bubble higher, sothat the door closes easily when left halfway open.

Plastic

Leveling Feet

CratingScrew

"'-. Discard The'(4) Craling ScrewsAnd (2) Wood Cases

Unpacking and Leveling - Upright Models

To Level Chest Models:If needed, add metal or wood shims between foot pads andfloor.

CLEANING

Wash any removable parts, the freezer interior, andexterior with mild detergent and warm water. Wipe dry.Do not use harsh cleaners on these surfaces.

Do not use razor blades or other sharp instruments,which can scratch the appliance surface when removingadhesive labels. Any glue left from the tape can beremoved with a mixture of warm water and mild deter-

gent, or touch the residue with the sticky side of tapealready removed. Do not remove the serial plate.

_To allow door to

close and seal properly, DO NOT letfood packages extend past the frontof shelves.

Shelf Front

DOOR REMOVAL (UPRIGHT MODELS)

If door must be removed:

1. Gently lay freezer on its back, on a rug or blanket.

2. Remove two base screws and base panel. Removewire from clips on bottom of cabinet, if required.

3. Unplug connector, if required, by holding the cabinetconnector in place, and pulling door connector out.

4. Remove bottom hinge screws.

5. Remove plastic top hinge cover.

6. Remove screws from top hinge.

7. Remove top hinge from cabinet.

8. Remove doorand bottom hinge from cabinet.

9. To replace door, reverse the above order and securelytighten all screws to prevent hinge slippage.

Base

P_ Base Panel Screws

Hinge Screws

Door Connector

Cabinet Connector

COOL DOWN PERIOD

For safe food storage, allow 4 hours for the freezer tocool down completely. The freezer will run continuouslyfor the first several hours. Foods that are already frozenmay be placed in the freezer after the first few hours ofoperation. Unfrozen foods should NOT be loaded intothe freezer until the freezer has operated for 4 hours.

When loading the freezer, freeze only 3 pounds offresh food per cubic foot of freezer space at one time.Distribute packages to be frozen evenly throughout thefreezer. It is not necessary to turn the control knob to acolder setting while freezing food.

TEMPERATURE CONTROL

Electromechanical Temperature Control (Chest and

Some Upright Models)The electromechanical temperature control is located insidethe freezer on upright models, and on the left exterior wall onchest models (see figure 1). The temperature is factory presetto provide satisfactory food storage temperatures. However,the temperature control is adjustable to provide a range oftemperatures for your personal satisfaction. To adjust thetemperature setting, turn the temperature control knobclockwise or counter clockwise. Allow several hours for thetemperature to stabilize between adjustments.

• The freezer should be located in thecoolest area of the room, away fromheat producing appliances or heatingducts, and out of direct sunlight.

• Let hot foods cool to room

temperature before placing inthe freezer. Overloading the freezer

forces the compressor to run longer. Foods that freezetoo slowly may lose quality or spoil.

Be sure to wrap foods properly, and wipe containers drybefore placing them in the freezer. This cuts down onfrost build-up inside the freezer.

Freezer shelves should not be lined with aluminum foil,wax paper, or paper toweling. Liners interfere with coldair circulation, making the freezer less efficient.

Organize and label food to reduce door openings andextended searches. Remove as many items as neededat one time, and close the door as soon as possible.

Electromechanical ControlFigure 1

Standard Electronic Temperature Control (Some

Upright Frost Free Models)The standard electronic temperature control is located insidethe freezer on upright models (see Figure 2). Temperature isfactory preset to provide satisfactory food storage temperatures.To adjust the temperature setting, move the UP (s) button forwarmer temperature and DOWN (t) button for coldertemperature on the control panel. Allow several hours for thetemperature to stabilize between adjustments.

off- Arr6t

Standard Electronic Temperature ControlFigure 2

Delu×eEJectronicTemperature ControJ (Some Upright

Frost Free Models)Refer to the Electronics Control Guide supplied when youpurchase a deluxe electronic upright model. See Figure 3 fordeluxe electronics control panel.

OU[CK FREEZE

01tOFF

FREEZER TEMPALAI{M

R_SET

Chest Models__

r Lights

and SwJt_

J

JJ

upright Models

Upright Models

Figure 3

When the freezer is initially plugged in, the red Temp. Alarm

Indicator Light blinks. The indicator light will continue to blinkuntil the freezer has reached a safe freezing temperature, if amalfunction causes an unsafe temperature inside the freezer,the red light will blink and the buzzer will sound. To silence thebuzzer, press the ALARM OFF button. The Indicator Light willcontinue to blink until a safe freezing temperature is againreached. If the problem is not resolved within 12 hours, thebuzzer will turn on again.

Chest Models

Figure 4

If the ALARM OFF button is not pressed, the buzzer will turnitself off automatically after 48 hours, but the red Temp AlarmLight will continue to blink.

ALARM FUNCTION TABLE

Except during power loss, the red alarm light illuminateswhenever there is an alarm status.

NOTE: Your freezer may have some, or all of thefeatures listed below. Become familiar with thesefeatures, and their use and care.

SECURITY LOCK WITH POP-OUT KEY

This security lock fastens the door snugly, ensuring storedfood is secure. To lock or unlock the freezer, push the keyinto the lock and turn. The key pops out of the lock after ithas been turned.

POWER ON LIGHT

The yellow Power On indicator light indicates that the freezer isproperly connected to electrical power. The light glows evenwhen the temperature control is turned to OFR If the light goesout, refer to Freezer Does Not Run Section in the Trouble-shooting Guide. If the freezer appears to be operating, thelight element may be burned out. Call an authorized servicerfor replacement.

TEMP ALARM (ELECTRONIC MODELS)

This feature is designed to provide a warning if the insidetemperatures reach an unsafe level. The Temp. Alarm Featureoperates on household electricity. It will not function if house-hold electricity is interrupted. (Battery backup models only: Abattery backup feature will take over the alarm system if thehousehold electricity is interrupted.)

iWJl-.]l_

Cabinettemperature isdisplayed.FF is displayed.Temperatureflashing on andoff. Control panelbeeps every 5seconds.

Alternating: "b"and temperature.Control panelbeeps every 5seconds.

Normal NoneOperation

Quick FreezeFreezer

temperature toohigh

Low/no battery

None

Check power isconnected.Contact servicetechnician. PressALARM RESET toshut off audiblealarm (beep).

Replace 9Vbattery. PressALARM RESET to

stop audible alarm(beep).

Alternating: "d" Door ajar Close door. Pressand temperature. ALARM RESET toControl panel stop audible alarmbeeps every 5 (beep).seconds.

Alternating: "E" Operational error Contact serviceand temperature, technician. PressControl panel ALARM RESET tobeeps every 5 stop audible alarmseconds. (beep).Alternating: "CE" Operational error Contact serviceand temperature, technician. PressControl panel ALARM RESET tobeeps every 5 stop audible alarmseconds. (beep).Display off. Power failure Reconnect powerControl panel connection.beeps everyminute

HIGH=TEMPALARM SWITCH (SOME MODELS)

An audible alarm will sound if the freezer temperature reachesunsafe levels. The alarm operates on household electricity. Ifthe power fails, the alarm will not perform.

An ON/OFF switch allows the high temperature alarm to bedeactivated if desired. NOTE: You must open the freezer door toview the alarm switch. The freezer is shipped with the switch inthe OFF position. After the freezer has run long enough tolower the temperature, you may set the switch to the ONposition.

,, To activate the alarm, set the switch to the ON position.

,, To deactivate the alarm, set the switch to the OFF position.

Blue

High-Temp Alarm Switch

BLUE DEFROST BUTTON (SOME CHEST MODELS)

iMPORTANT: it is time to defrost and clean the freezer whenthe blue defrost button is completely covered with frost.

SLIDE=OUT BASKET OR TRIVET (SOMEUPRIGHT

MODELS)

A Slide-Out Basket (some models) or Tdvet (some models),located at the bottom of the freezer, provides separatestorage space for items that are difficult to store on freezershelves. To remove the basket or trivet, pull out and lift up.

INTERIOR LIGHT

The light comes on automatically when the door is opened.To replace the light bulb, turn the temperature control toOFF and unplug the electrical cord. Replace the old bulbwith a bulb of the same wattage.

TILT=OUT SHELF

This shelf is located inside on the freezer door and providesadditional storage space. To access an item, tilt top of"basket" shelf down.

Tilt-Out Shelf

DROP FRONT SHELF (UPRIGHT MODELS)

The Drop Front Shelf, located at the bottom of the freezer,provides a separate compartment for small irregular shapeditems or large, bulky items. Lift the shelf front up and out toremove.

ADJUSTABLE INTERIOR SHELVES

(SOME UPRIGHT MODELS)

Multi-position adjustable interior shelves can be moved toany position for larger or smaller packages. The shippingspacers that stabilize the shelves for shipping may beremoved and discarded.

Adjustable Interior Shelves - Upright Models Adjustable Interior Shelves - Updght ModelsI

SLIDE-ASIDE BASKET (SOME CHEST MODELS)

This basket helps organize odd-shaped items. To reach other

packages in the freezer, slide the basket aside, or lift out.

Slide-Aside Basket

BASKET DIVIDER (SOME UPRIGHT MODELS)

Use these handy dividers tokeep the various items storedin your baskets moreorganized. To change thelocation of the divider simplyslide your basket out, lift up oneach end of the divider until itis disengaged from the basket,place divider in the desiredlocation (make sure it isbetween two vertical wires) andpress down firmly on each enduntil it snaps into place.

_iill

iii_i

PIZZA SHELF (SOME UPRIGHT MODELS)Here is the [}lace to store up to four extra-large boxes of frozenpizza without ever having to dig them out from beneath a pile ofother stored goods. To change the location of the pizza shelf:support the bottom center of the shelf with one hand and use yourother hand to gently ease each support tab outward until they haveall dropped between the edge of the shelf and the liner wall. It mayhelp to slide the supporting shelf slightly to the side opposite thatin which you are removing the tabs in order to get a larger gapbetween the edge of the supporting shelf and the liner wall.

Next, locate the pizza shelf beneath the shelf nearest your desiredlocation and snap each tab upwards between the wire or glassshelf and liner until the tab has snapped into place and is restingon top of the supporting shelf. Repeat for each tab until all four arefirmly in place and then load with desired items.

CHEST DiViDER (SOME CHEST MODELS)Use these clever dividers to custom-arrange a variety of different-sized storage bins in the bottom of your chest freezer. Use the peel-n-stick labels found in your literature packet to help remind youwhich items are stored where. If you have an item that isn't alreadycovered by one of the pre-printed labels then use one of the blanklabels and a permanent marking pen to make your own customlabel. Labels can be peeled off when no longer needed andreplaced by new and different ones.

Examples of Chest Divider Configurations:

_Damp objects stick to

cold metal surfaces. Do not touchinterior metal surfaces with wet or

damp hands.

Some upright freezers are frost-free and defrost automati-cally, but should be cleaned occasionally.

BETWEEN DEFROSTINGS

To avoid frequent defrosting, occasionally use a plasticscraper to remove frost. Scrape with a pulling motion.Never use a metal instrument to remove frost.

DEFROSTING

CAUTIONFreezer must be unplugged (to avoid electrical hazard)

from power source when defrosting unit.

It is important to defrost and clean the freezer when 1Ato 1/2inch of frost has accumulated. Frost may tend to accumu-late faster on the upper part of the freezer due to warm,moist air entering the freezer when the door is opened.Remove food and leave the door open when defrosting thefreezer.

To Defrost Upright Models with Defrost Drain:Remove the drain plug on the inside floor of the freezer by pullingit straight out.To access external drain tube on models with a base panel, firstremove the two screws from the base panel. Locate the draintube near the left center under the freezer.

Place a shallow pan under the drain tube. Defrost water willdrain out. Check the pan occasionally so water does not overflow(see figure 1).A V2inch garden hose adapter can be used to drain the freezerdirectly into a floor drain. If your model is not equipped with anadapter, one can be purchased at most hardware stores.Replace the drain plug when defrosting and cleaning arecompleted. If the drain is left open, warm air may enter thefreezer.

Figure la

U09 ModelsOnly

DrainPan

To Defrost Chest Models with Defrost Drain:Place a shallow pan or the Divider/Drain Pan (if equipped)beneath the drain outlet. Pull out the outside drain plug (seefigure 2). A _/2inch garden hose adapter can be used to drain thefreezer directly into a floor drain (see figure 3). if your model isnot equipped with an adapter, one can be purchased at mosthardware stores.

Pull out the drain plug inside the freezer (see figure 4). Defrostwater will drain out. Check pan occasionally so water does notoverflow.

Replace the drain plugs when defrosting and cleaning arecompleted. If the drain is left open, warm air may enter thefreezer.

Defrost water will drain out. Check pan occasionally so

water does not overflow. Replace the drain plugs when

defrosting is completed.

_'!}T_v#_.1;I#II#[e

Drain Plug

Figure 2

Hose

Defrost _(_Drain Plug

Figure 3

Figure 4

To Defrost Models without Defrost Drain:

Place towels or newspapers on the freezer bottom to catch thefrost. The frost will loosen and fall.

Remove the towels and/or newspapers.If the frost is soft, remove it by using a plastic scraper. If the frostis glazed and hard, fill deep pans with hot water and place themon the freezer bottom.Close the freezer door/lid. Frost should soften in about fifteen

(15) minutes.

Repeat this procedure is necessary.

CLEANING THE iNSiDE

After defrosting, wash inside surfaces of the freezer with asolution of two tablespoons of baking soda in one quart(1.136 litres) warm water. Rinse and dry. Wring excesswater out of the sponge or cloth when cleaning in the areaof the controls, or any electrical parts.

Wash the removable parts and door basket with the bakingsoda solution mentioned above, or mild detergent andwarm water. Rinse and dry. Never use metallic scouringpads, brushes, abrasive cleaners, or alkaline solutions on

any surface. Do not wash removable parts in a dishwasher.

CLEANING THE OUTSIDE

Wash the cabinet with warm water and mild liquid deter-gent. Rinse well and wipe dry with a clean soft cloth.Replace parts and food.

If leaving the freezerdoor open while on vacation, makecertain that children cannot get intothe freezer and become entrapped.

VACATION AND MOVING TiPS

ShortVacations:

Leave the freezer operating during vacations of lessthan three weeks.

Long Vacations:if the freezer will not be used for several months:

• Remove all food and unplug the power cord.

• Clean and dry the interior thoroughly.

• Leave the freezer door open slightly, blocking it open ifnecessary, to prevent odor and mold growth.

Moving: When moving the freezer, follow these guidelinesto prevent damage:

• Disconnect the power cord plug from the wall outlet.

• Remove foods, then defrost, and clean the freezer.

• Secure all loose items such as base panel, baskets, andshelves by taping them securely in place to preventdamage.

• In the moving vehicle, secure freezer in an uprightposition to prevent movement. Also protect outside offreezer with a blanket, or similar item.

10

NOTE: Do not open freezer doorunnecessarily if freezer is off forseveral hours.

If a power failure occurs, frozen foods will stay frozen forat least 24 hours if the freezer is kept closed. If the powerfailure continues, pack seven or eight pounds of dry ice intothe freezer every 24 hours. Look in the Yellow Pages underDry Ice, Dairies, or Ice Cream Manufacturers for local dryice suppliers. Always wear gloves and use caution whenhandling dry ice.

if the freezer has stopped operating, see Freezer DoesNot Run in the Troubleshooting Guide. if you cannotsolve the problem, call an authorized servicer immediately.

If the freezer remains off for several hours, follow thedirections above for the use of dry ice during a powerfailure. If necessary, take the food to a local locker plantuntil the freezer is ready to operate. Look in the YellowPages under Frozen Food Locker Plants.

11

TROUBLESHOOTING Before calling for service, review this list. It may save you time and expense. This listincludes common occurences that are not the result of defective workmanship or

GUIDE materials in this appliance.

PROBLEM CAUSE CORRECTION

FREEZER DOES NOT RUN

Freezer does not run.

Freezer runs too much or too

long.

,, Freezer is plugged into a circuitthat has a ground fault interrupt.

,, Temperature control is in theOFF position.

,, Freezer may not be plugged in,or plug may be loose.

,, House fuse blown or trippedcircuit breaker.

,, Power outage.

,, Room or outside weather is hot.

,, Freezer has recently beendisconnected for a period oftime.

,, Large amounts of warm or hotfood have been stored recently.

,, Doors are opened too frequentlyor too long.

,, Freezer door may be slightly

open.,, Temperature Control is set too

low.

,, Freezer gasket is dirty, worn,cracked, or poorly fitted.

,, Use another circuit. If you are unsure about the outlet,have it checked by a certified technician.

, See Setting the Temperature Control Section.

,, Ensure plug is tightly pushed into outlet.

,, Check/replace fuse with a 15 amp time-delay fuse. Resetcircuit breaker.

,, Check house lights. Call local Electric Company.

,, It's normal for the freezer to work harder under theseconditions.

,, It takes 4 hours for the freezer to cool down completely.

,, Warm food will cause freezer to run more until the

desired temperature is reached.,, Warm air entering the freezer causes it to run more.

Open doors less often.,, See "DOOR PROBLEMS" Section.

®

®

Turn control knob to a warmer setting. Allow several hoursfor the temperature to stabilize.Clean or change gasket. Leaks in the door seal will causefreezer to run longer in order to maintain desiredtemperature.

interior Freezer temperature is ,, Temperature Control is set too ,, Turn the control to a warmer setting. Allow several hourstoo cold. low. for the temperature to stabilize.

interior Freezer temperature istoo warm.

,, Temperature Control is set toowarm.

,, Door is kept open too long or isopened too frequently.

,, Door may not be seatingproperly.

,, Large amounts of warm or hotfood may have been storedrecently.

,, Freezer has recently beendisconnected for a period oftime.

,, Turn control to a colder setting. Allow several hours for thetemperature to stabilize.

,, Warm air enters the freezer every time the door isopened. Open the door less often.

,, See "DOOR PROBLEMS" Section.

,, Wait until the freezer has had a chance to reach its

selected temperature.

,, Freezer requires 4 hours to cool down completely.

Freezer external surface , The external freezer walls can , This is normal while the compressor works to transfer

temperature is warm. be as much as 30°F warmer heat from inside the freezer cabinet.than room temperature.

SOUND AND NOISE

Louder sound levels whenever , Modern freezers have increased , This is normal. When the surrounding noise level is low,freezer is on. storage capacity and more you might hear the compressor running while it cools the

stable temperatures. They interior.require a high efficiencycompressor.

Longer sound levels when ,, Freezer operates at higher ,, This is normal. Sound will level off or disappear as freezercompressor comes on. pressures during the start of the continues to run.

ON cycle.

12

PROBLEM I CAUSE l CORRECTION

SOUND AND NOISE (Cont.)

Popping or cracking sound ,, Metal parts undergo expansion ,, This is normal. Sound will level off or disappear aswhen compressor comes on. and contraction, as in hot water freezer continues to run.

pipes.

Bubbling or gurgling sound, ,, Refrigerant (used to cool ,, This is normal.like water boiling, freezer) is circulating

throughout the system.

Vibrating or rattling noise. ,, Freezer is not level. It rocks onthe floor when it is moved

slightly.,, Floor is uneven or weak.

Freezer rocks on floor when it

is moved slightly.,, Freezer is touching the wall.

,, Level the unit. Refer to "Leveling" in the First StepsSection.

,, Ensure floor can adequately support freezer. Level thefreezer by putting wood or metal shims under part of thefreezer.

,, Relevel the freezer or move freezer slightly. Refer to"Leveling" in the First Steps Section.

WATER/MOISTURE/FROST INSIDE FREEZER

,, This is normal.Moisture forms on insidefreezer wails.

,, Weather is hot and humid,which increases internal rate offrost build-up.

,, Door may not be seatingproperly.

,, Door is kept open too long, oris opened too frequently.

,, See "DOOR PROBLEMS" Section.

,, Open the door less often.

WATER/MOISTURE/FROST OUTSIDE FREEZER

Moisture forms on ouside of ,, Door may not be seating [,, See "DOOR PROBLEMS" Section.freezer, properly, causing the cold air /from inside the freezer to meet

warm moist air from outside.

ODOR IN FREEZER

Odors in freezer ,, Interior needs to be cleaned. [,, Clean interior with sponge, warm water, and baking

,, Foods with strong odors are in _,, soda.the freezer. Cover the food tightly.

DOOR PROBLEMS

Door will not close. ,, Freezer is not level. It rocks onthe floor when it is moved

slightly.,, Floor is uneven or weak.

Freezer rocks on floor when it

is moved slightly.

,, This condition can force the cabinet out of square andmisalign the door. Refer to "Leveling" in the First StepsSection.

,, Level the floor by using wood or metal shims under thefreezer or brace floor supporting the freezer.

LIGHT BULB IS NOT ON

Light bulb is not on. ,, Light bulb is burned out. /[i FeaturesF°lI°wdirectiOnSsection.Under"Interior Light" in the Freezer,, No electric current is reaching See "FREEZER DOES NOT RUN" Section.

the freezer.

AUTOMATIC ICE MAKER NOT WORKING

Automatic ice maker not ,, Ensure the Wire Signal Arm is not in the UP position.working. (some models) ,, Ice maker should produce 4 to 5 pounds of ice in a 24 hour period.

,, Water supply is turned off.,, Water pressure is too low.,, The freezer is not cold enough.

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"We Service What We Sell" is our assurance you candepend on Sears for service ...and Sears service isnationwide. Your freezer has added value when youconsider that Sears has service units nationwide, staffedwith professional technicians specifically trained on Searsappliances and having parts, tools and equipment toensure that we meet our pledge to you..."We Service WhatWe Sell."

SEARS MAINTENANCE AGREEMENT

Maintain the value of your Kenmore¢) freezer with a SearsMaintenance Agreement. Sears freezers are designed,manufactured, and tested for years of dependable opera-tion.Yet, any modern appliance may require service fromtime to time.

The Sears Maintenance Agreement

• Is your way to buy tomorrow's service at today's price.

• Eliminates repair bills resulting from normal use.

Allows for as many service calls as required.

Provides for service by professional Sears-trainedtechnicians.

Offers an annual preventive maintenance check-up atyour request.

This maintenance agreement does not cover originalinstallation, reinstallation, or damage resulting fromexternal causes such as acts of God, abuse, theft, fire,flood, wind, lightning, freezing, power failure, powerreduction, etc. Please ask a salesperson to see theagreement for all of the terms and conditions.

Dear Customer:

In manufacturing this product, many steps have been takento provide you with the highest quality. Unfortunately, errorsor omissions occasionaly occur. In the event you find amissing or defective part, please contact your nearestSears store. (See the back cover for phone numbers.)

If you have any suggestions that would help us to improveour assembly/operation instructions or this product, pleasewrite them down, including the information listed below andmail to:

Sears Canada, inc. Attn: Buyer Dept. 646222 Jarvis StreetToronto, OntarioM5B 2B8

Purchased by:

Name:

Address:

City: Prov.:

Postal Code: Phone:

Model No.: 970.

Serial No.:

Date of Purchase / /

Locationof Purchase

Comments:

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