repository.bakrie.ac.idrepository.bakrie.ac.id/2251/1/B.3.pdfMenurut Kaplan dan Norton (1996),...
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repository.bakrie.ac.idrepository.bakrie.ac.id/2251/1/B.3.pdfMenurut Kaplan dan Norton (1996), balanced scorecard merupakan: ...a set measures that gives top managers a fast but comprehensive