© 2011 Autodesk

Journey of CollaborationAutodesk, Alpha CRC, hiSoft, Moravia, Welocalize

Hui-May Koh, Fernando Blasi, Wutai Shi, Vladimir Reiff, Gavin Grimes

© 2011 Autodesk

Autodesk

Autodesk is a world leader in 3D design, engineering and entertainment software. Covering customers across manufacturing, architecture, building, construction, and media

and entertainment industries. Localizing over 45 Products into up to 19 languages.

© 2011 Autodesk

Localization Services

San FranciscoSan Rafael

Singapore

Neuchatel

OregonParis New HampshireShanghaiTokyo

Australia, Brazil, Bulgaria, China, Czech, Estonia, France, Germany, India, Ireland, Japan, Poland, Russia, South Korea, Spain, Taiwan, Thailand, Ukraine, United Kingdom

© 2011 Autodesk

Localization Services – Our Vendors

Testing

Software Engineering

Translation

Linguistic Quality Assurance

Technical Publication

Art & Multimedia

Automation Testing

Subject Matter Experts

© 2011 Autodesk

End to End Localization Model

San FranciscoSan Rafael

Singapore

Neuchatel

Vendors- Project Management- Translation- Software Engineering- Testing- Technical Publication- Art & Multimedia

Autodesk- Program Management- Upstream Initiatives- Innovations- Technologies

© 2011 Autodesk

Request for Proposal (RFP) for Localization Preferred Vendors

Localization Preferred Vendors- Project Management- Translation- Software Engineering- Testing- Technical Publication- Art & Multimedia

© 2011 Autodesk

FY12 Release Cycle

San FranciscoSan Rafael

Singapore

Neuchatel

© 2011 Autodesk

Autodesk Vendor Summit 2011 - Barcelona

Participants Autodesk Localization Services

Management Team Our Preferred Vendors

Objectives Reflect and look forward Sharing of Autodesk localization

strategies Innovation discussions

© 2011 Autodesk

Pre - Vendor Summit

Process Four areas (UA, PM, SW, QM) Each vendor responsible for one area Successes, best practices, challenges Offline feedback (XLS) followed by phone

calls

Outcome Sense of cooperation rather than

competition common goal Comparison with own experience Identification of major

highlights/challenges “food for summit”

© 2011 Autodesk

Vendor SummitFormat

Autodesk + 4 approved Vendors (Key Account people)1 day meeting held in Barcelona on the same week as Loc World

Process Each vendor presenting the collated findings for 1 area

• Areas (UA, PM, SW, QM, Language) 45 min’s per areaOpen discussion on each area followed each presentationAutodesk - FY13 Strategy and PlanningInnovation breakout sessions

• Topics (Agile Localization / Resource Scalability and Training / Localization Benchmarks)

OutcomeSuccessful collaboration Open and honest conversation Clear map for improvement

© 2011 Autodesk

Post Vendor SummitSeveral actions have been taken after the summit.

• Project Manager Summit• Held before FY13 projects start, to encourage the face to face communications among Autodesk

Program Managers and Vendor Project Managers.

• Tools Evaluation:• Autodesk started to looking for more simplified project management tool to improve collaboration. The

vendor Project Managers will be invited to take part in this evaluation. This is a very good practice that vendors can be involved before any new tools are introduced.

• Platform Enhancement: • Autodesk continuously improves the integrated platform like GMS (WorldServer +Trisoft). • Vendors often found that the platform offers increasing productivities since actions

and improvements are constantly driven and executed by Autodesk.

© 2011 Autodesk

Maintaining Collaboration

Connecting the Teams: from Client-Vendor to Vendor-Vendor Collaboration The Common Objective The Common Framework The Common Values

Real examples in collaboration Cross-Validating each other’s work Support in times of need Sharing Best Practices

© 2011 Autodesk