January 6, 2021 - NH-SOS

Lorf A. ShiUoette

STATE OF NEW HAMPSHIRE

DEPARTMENT OF HEALTH AND HUMAN SERVICES

OFFICE OF THE COMMISSIONER

129 PLEASANT STREET, CX)NCORD,NH 0330I-3SS7603-271-9200 I-800.8S2-334S Ext 9200

CoBoriMloDcr ' Fax: 603-271-4912 TDDAecew: 1-000-735-2964 www.dhh8.Bh-gov

Lori A. Weaver

Deputy Cemnissfooer

January 6, 2021

His Excellency. Governor Christopher T. Sununuand the Honorable Council

State House

Concord, New Hampshire 03301

INFORMATIONAL ITEM

Pursuant to RSA 4:45, RSA 21-P:43. and Section 4 of Executive Order 2020-04 asextended by Executive Orders 2020-05,2020-08.2020-09.2020-10.2020-14,2020-15,2020-16,2020-17, 2020-18, 2020-20, 2020-21, 2020-23, and 2020-24, Governor Sununu has authorizedthe Department of Health and Human Services (DHHS), Office of the Commissioner, to enter intoa Retroactive, Sole Source amendment to an existing contract with Deloitte Consulting LLP(VC#174776). Concord, NH, to complete additional enhanced data analytics for schooldashboard, hospital bed tracking, and vaccine administration associated with the COVID-19response, by increasing the price limitation by $1,812,350 from $4,007,463 to $5,819,813 with nochange to the completion date of November 29, 2021, effective retroactive to November 2, 2020.100% Federal Funds.

The original contract was approved by Governor and Council on May 1, 2019 (Item #18).It was amended with Governor and Council approval on December 18,2019 (Item #14); amendedwith Governor approval on July 20, 2020, and presented to the Executive Council on August 26,2020 (Informational Item #A); and amended with Governor approval on October 5, 2020. andpresented to the Executive Council on November 18. 2020 (Informational Item #L).

Funds are available in the following accounts for State Fiscal Year 2021. with the authorityto adjust budget line items within the price limitation and encumbrances between state fiscal yearsthrough the Budget Office, if needed and justified.

See Attached Fiscal Details Sheet

EXPLANATION

This amendment is Retroactive because DHHS did not have the fully executed contractdocuments in time for Governor approval to meet the COVID-19 response needs surroundingschool re-opening efforts and associated results and trends. This amendment is Sole Sourcebecause DHHS is adding additional scope beyond that which was contemplated in the originalRequest for Proposal.

This amendment is part of the State's strategic response to the COVID-19 pandemic. TheDepartment identified the need for additional enhanced data analytics for school dashboards,hospital bed tracking, and vaccine administration associated with the COVID-19 response, as wellas support for the continued expansion of the infrastructure supporting the dashboards to increasethe speed and accuracy of the data being collected and published regarding COVID-19 cases,

The Department of Health ondHurtxan Services'Miuion ietajoineommuniliet andfamitieein providing opportunities for citixene to achieve health and independence.

His Exceiiency. Oovemor Christopher T. Sununuand the Hortorable CouncilPage 2 of 3

dusters, and outbreaks within New Hampshire schools. The current system does not includeschool level information. The Contractor will provide the State the necessary resources to designand implement a school dashboard as well as trend-based analytics based on other states'learning models, infection rates, and overall transmission of COVID-19.

The purpose of this amendment is to continue the development of a software system andassodated ■ services required for DHHS to implement a scalable COVID-19 ResponseManagement Business Intelligence dashboard that is integrated with and expands upon DHHS'existing enterprise-wide data warehousing and business intelligence infrastructure. As theutilization of the system has grown exponentially over the last several months, the need to scalethe architecture of the system has become apparent. This amendment will provide the necessaryprofessional services to assist in the following five (5) areas: 1) continued COVID-19 DataIntegration and Visualization to include additional school COVID related dashboards, hospital bedtracking and vaccine dashboards, 2) public migration to cloud systems for scalable architecture,3) implementation of an intemal-facing portal to provide easy access to internal reports anddashboards, 4) implementation of metadata management tool to further ensure compliance withdata management, accuracy and security of the data, and 5) Oracle performance tuning to ensureoptimal performance of current and future dashboards. In an effort to provide as muchtransparency to the public as possible, DHHS has been creating and distributing COVID-19related statistics in chart and table format. The current reporting does not provide hospital bedtracking or vaccine administration dashboards to address ̂ e anticipated surge of the COVID-19virus and the need to track vaccinations throughout New Hampshire. To address this. DHHS andthe Department of Information Technology (DolT) are working to automate reporting by pullingsource data into our Enterprise Business Intelligence (EBI) platform.

This ongoing effort will be accelerated and enhanced through the professional servicesprovided through this amendment. The continued expansion of the platform from Opioid dataanalytics is a realization of the original plan and architectural strategy for using the platform forany data analytics needs in the State. While the expanded development of the data integrationand dashboard system will be focused on COVID-19, the infrastructure developed and the dataintegrated will be fully leveraged to support all the analytical challenges DHHS faces. Forexample, key elements of the New Hampshire Immunization Information System, VaccineManagernent System, the Centers for Disease Control and Prevsion's Vaccine AdministrationManagement System (VAMS), New Hampshire Electronic Disease Surveillance System(NHEDSS), Juvare Emergency Preparedness System, Laboratory Management System (LIMS),Granite Trace (Contact Tracing SalesForce application), national data sets for predictivemodeling, and Vital Records information are needed for analysis of the impacts and overall Stateresponse to the COVID-19 pandemic. By integrating this data into the DHHS business intelligenceinfrastructure, the data will then be positioned to meet other analytic needs of the program.Beyond data integration, the Contractor will continue to assist DHHS with implementing high-levelanalytic tools and continue to leverage the toolsets needed to reinforce agile project management.DHHS maintains, or has access to. multiple systems that compile data on the contact tracing,testing, registration, asset inventory, and a variety of health and social issues that correlate withrisk, impact, and trends surrounding COVID-19. These systems organize and support variousfunctional areas in delivering services to the citizens, as vrell as systems that capture informationabout the health and well-being of the general public. Additionally, other New Hampshire stateagencies and federal partners capture important data related to the COVID-19 pandemic. Inaggregate, these systems maintain a large wealth of data.

His Excellency. Governor Christopher T. Sununuand the Honorable CouncilPage 3 of 3

Area served: Statewide

Source of Funds: Centers for Disease Control and Prevention, CFDA #93.323, FAINNU50CK000522.

In the event that the Federal Funds become no longer available. General Funds will notbe requested to support this program.

Respectfully submitted,

Lori A. Shibinette

Commissioner


COMMUNITY MENTAL HEALTH CENTER CONTRACT AMENDMENTS

SPY 2016 FINANCIAL DETAIL

05-95-95-950010-19290000 HEALTH AND SOCIAL SERVICES. DEPT OF HEALTH AND HUMAN SVS, HHS: COMMISSIONER'S

OFFICE, OFFICE OF THE COMMISSIONER, DHHS COVID RELIEF FD FR

100% Federal Funds

Deloitte Consulting LLP. Vendor# 174776

State Fiscal

YearClass / Account Class Title Job Number

Current

Modified

Budget

Increased

(Decreased)Amount

Revised Modified

Budget

2021 103-502507 Contracts for Ops Svc 95010770 $0 $1,549,890 $1,549,890

Sub Total - 1,549,890 1,549,890

05-95-42-420010-19400000 HEALTH AND SOCIAL SERVICES, DEPT OF HEALTH AND HUMAN SVS, HHS: HUMAN SERVICES,

CHILD DEVELOPMENT, CHILD CARE - GOFERR FUNDS

State Fiscal


Current

Modified

Budget

Increased

(Decreased)Amount

Revised Modified

Budget

2021 102-500731 Contracts for Prog Svc 42117763 $0 $262,460 $262,460

Sub Total - 262,460 262,460

05-95-90-902510-7039 HEALTH AND SOCIAL SERVICES. DEPT OF HEALTH AND HUMAN SVS, HHS; DIVISION OF PUBLIC

HEALTH, INFECTIOUS DISEASE CONTROL, PUBLIC HEALTH CRISIS RESPONSE

State Fiscal


Current

Modified

Budget

Increased

(Decreased)Amount

Revised Modified

Budget

2019 102-500731 Contracts for Prog Svc 90703900 $1,745,973 ^ $0 $1,745,973

2019 102-500731 Contracts for Prog Svc. 90703902 $120,000 $0 $120,000

2020 102-500731 Contracts for Prog Svc 90703900 $696,526 $0 $696,526

Sub Total 2,562.499 - 2,562,499

05-95-90-902010-5040 HEALTH AND SOCIAL SERVICES, DEPT OF HEALTH AND HUMAN SVS, HHS: DIVISION OF PUBLIC

HEALTH, BUREAU OF POPULATION HEALTH AND COMMUNITY SERVICES, OPIOID SURVEILLANCE

State Fiscal


Current

Modified

Budget

Increased

(Decreased)Amount

Revised Modified

Budget


Sub Total 389,011 - 389,011


HEALTH, BUREAU OF LABORATORY SERVICES, NH ELC

State Fiscal


Current

Modified

Budget

Increased

(Decreased)Amount

Revised Modified

Budget



Sub Total 568,760 - 568,760


HEALTH, BUREAU OF LABORATORY SERVICES, ELC CARES COVID-19

State Fiscal


Current

Modified

Budget

Increased

(Decreased)Amount

Revised Modified

Budget


Sub Total .487,193 - 487,193

Overall Total $ 4,007,463 $ 1,812,350 $ 5,819,813

Attachment - Bureau of Behavioral Health

Financial Detail

Page 1 of 1

DocuSign Envelope ID; 4F1ED302-030B-4AAA-A50E-E1675D6E43F4

STATE OF NEW HAMPSHIREDEPARTMENT OF INFORMATION TECHNOLOGY

27 Hazen Dr., Concord, NH 03301

Fax; 603-271-1516 TOD Access; 1-800-735-2964

www.nh.gov/doit

Denis Goulet

Commissioner

Lori A. Shibinette, CommissionerDepartment of Health and Human ServicesState of New Hampshire129 Pleasant Street

Concord, NH 03301

Dear Commissioner Shibinette:

December 21,2020

This letter represents formal notification that the Department of Information Technology (DolT)has approved your agency's request to enter into a retroactive, sole source contract amendment withDeloitte Consulting, of Concord, NH as described below and referenced as DoIT No. 2019-043D.

This contract amendment is for Deloitte Consulting to complete additional enhanced dataanalytics for the school dashboard, hospital bed tracking and vaccine administrationassociated with the COVID-19 response.

The funding amount for this amendment is $1,812,350, increasing the current contract from$4,007,463 to $5,819,813 with no change to the completion date of November 29, 2021,retroactive to November 2, 2020. This amendment shall be effective upon Governorapproval.

A copy of this letter should accompany the Department of Health and Human Services' submissionto the Governor for approval.

Sincerely,

Denis Goulet

DG/ik

DoIT #2019-043D

RID: N/A

cc: Michael Williams, IT Manager, DoIT

"Innovative Technologies Today for New Hampshire's Tomorrow"

DocuSign Envelope ID: 4FieD302-030B-4AAA-A50E-E1675D6E43F4

Department of Health and Human ServicesData Analytics Platform for Opioid Crisis

DHHS-RFP-2019-043/RFP-2019-DPHS-19-DATAA-01-A04

AMENDMENT #4

INTRODUCTION

WHEREAS, pursuant to an Agreement approved by Governor and Council, as a result of RFP #2019-043,on May 1, 2019, Item #18, and most recently amended and approved by the Governor on October 5, 2020pursuant to RSA 4:45, RSA 4:47, and Section 4 of the Executive Order 2020-04 as extended by ExecutiveOrders 2020-05, 2020-08, 2020-09, 2020-10, 2020-14, 2020-15, 2020-16, 2020-17, 2020-18, 2020-20 aspresented to the Executive Council on November 18, 2020 (Infonnational Item # L), (herein after referredto as the "Agreement"), Deloitte Consulting, LLP (hereinafter referred to as "Contractor" agreed to supplycertain services upon the terms and conditions specified in the Agreement and in consideration of paymentby the New Hampshire Department of Health and Human Services, Division of Public Heath (hereinafterreferred to as the "Department"), certain sums as specified therein;

WHEREAS, pursuant to the Agreement Section 18: Amendment and the provisions of the Agreement, theAgreement may be modified or amended only by a written instrument executed by the parties thereto andapproved by the Governor and Executive Council;

WHEREAS, the Vendor and the Department have agreed to amend the Agreement in certain respects;

WHEREAS, the Department wishes to make changes to the payment schedule and increase the pricelimitation;

WHEREAS, The Vendor agrees to provide a software system and associated services for the Departmentto analyze school reopening scenarios as impacted by COVlD-19 infection rates in New Hampshire. Thisanalysis consists of two (2) primary components: descriptive trend-based analysis and decision supportmodeling.

WHEREAS, The Contractor agrees to implement a scalable COVlD-19 Business Intelligence dashboardfor the State;

WHEREAS, The Contractor agrees to provide and implement a scalable Opioid Crisis ResponseManagement Business Intelligence dashboard;

WHEREAS, the Department and the Vendor wish to increase the Contract price by $1,812,350 to bringthe total contract price to $5,819,813;

WHEREAS, the Department and the Vendor seek to clarify the Agreement.

NOW THEREFORE, in consideration of the foregoing, and the covenants and conditions contained in theAgreement and set forth herein, the parties agree as follows:

The Agreement is hereby amended as follows:

DHHS-RFP-201M4^Deloitte Consult ing,.(LLP.Vendor Initials:

Date:Page 1 of 8

!t»7^2Q20

DocuSign Envelope ID: 4F1ED302-030B-4AAA-A50E-E1675D6E43F4



AMENDMENT #4

1. Amend Section 1.8 of the State of New Hampshire P-37 General Provisions by increasing thePrice Limitation by $1,812,350 from $4,007,463 to $5,819,813.

2. Amend Contract Part 2, Section 7. Services, by adding Subsection 7.9, COVlD-19 EBIArchitecture Enhancements, and Subsection 7.10, Child Care Information ServicesReporting, as well as amend Contract Part 3, Section 1. Payment Schedule by addingTable 1.5. SPY 2021 Enhancement and Support, and adding Table 1.6. SPYEnhancement and Support, as follows:

Contract #2019-

043, Part 2NEW TEXT

Section Number

7. Services

Amend Contract Part 2, Section 7. Services; to add Subsection 7.9, COVID-19 EBIArchitecture Enhancements, and Subsection 7.10, Child Care Information ServicesReporting to read:

7.9 c6vID-19 EBI Architecture Enhancements

The Contractor agrees to provide additional services and data totaling $1,549,890 as setforth in Table 1.5. SPY 2021 Enhancement and Support. Por these services, the Vendorshall provide the identified staffing to support State directed work. With Contractor PMOconcurrence, the State will authorize Contractor activities for these services on a weeklybasis. These activities will be prioritized via Jira and Vendor will produce bi-weeklystatus reports, including hours incurred with resource bum down. A subscription fee of$100,000 will be assessed for provision of the Deloitte HealthMAP tool startingNovember 1, 2020. An additional maximum of 120 hours per month will be available for6 months to provide basic support for HealthMAP post-implementation. The Contractorwill invoice for actual hours incurred on a monthly basis and the monthly data fee, not toexceed $1,549,890 without an approved change order for the services as set forth in table1.5. SPY 2021 Enhancement and Support.

7.10 Child Care Information Services Reporting

The Contractor agrees to provide additional services and data totaling $262,460 as setforth-in Table 1.6 SPY 2021 Enhancement Support. Por these services, the Contractorshall provide the identified staffing to support State directed work. With ContractorPMO concurrence, the State will authorize Contractor activities for these services on aweekly basis. These activities will be prioritized via Jira and Vendor will produce biweekly status reports, including hours incurred with resource bum down. The Contractorwill invoice for actual hours'incurred on a monthly basis and the monthly data fee, not toexceed $262,460 without an approved change order for the services as set forth in table1.6. SPY 2021 Enhancement and Support.

Contract #2019-

043, Part 3AMENDED TEXT

DHHS-RPP-201^4^Deloitte Consult in^LLP.Vendor Initials:

Page 2 of 8




AMENDMENT #4

Exhibit B,

Section 1; Priceand PaymentSchedule;

Subsection 1.3

Future Vendor

Rate Worksheet

Table l.S. SFV 2021 Enhancement and Support

' ̂

, SPY

2021Qty. Total

Clinician $180 0 SO

Data

Governance

Lead

$180 0 $0

Data Scientist

Lead PhD$443 0 $0

Data Scientist $361 40 $14,440

Data

Visualization$160 680 $108,800

Database

(ETL)$268 0 $0

EnterpriseArchitect

Lead

$247 360 $88,920

ETL and Data

WranglingLead

$202 180 $36,360

OpioidAnalyticsLead

$361 0 $0

Physician $361 0 $0

ProjectManager

$227 450 $102,150

Security $177 360 $63,720 ,

Security Lead $202 0 $0

Senior

Database

(ETL),

$149 2,820 $420,180

Tester $202 800 $161,600

Training Lead $155 0 $0

U1 Designer ! $134 2,580 $345,720

DHHS-RFP-201M^^Deloitte Consult in^^LP.Vendor Initials: ^Date:

Page 3 of 8



DHHS-RFP-2O19-O43/RFP-2O19-0PHS-19-DATAA-O1-AO4

AMENDMENT #4

Contract #2019-

043, Part 3

HealthMAP

Subscription(6 monthsubscription @$100,000 +maximum of

120

hours/month

support at $150blended rate for

6 months)

$208,000 720

8,990

NEW TEXT

$208,000

$1,549,890

Exhibit B,Section 1; Price

and PaymentSchedule;

Subsection 1.3

Future Vendor

Rate Worksheet

Table 1.6. SPY 2021 Enhancement and Support

SFY.2021 Qty.; Total

Clinician $180 0 $0

Data Governance Lead $180 0 . $0

Data Scientist Lead

PhD$443 0 $0

Data Scientist $361 0 $0

Data Visualization $160 250 $40,000

Database (ETL) $268 0 $0

Enterprise ArchitectLead

$247 100 $24,700

ETL and Data

Wrangling Lead$202 100 $20,200

Opioid Analytics Lead $361 0 $0

Physician $361 0 - $0

Project Manager $227 175 $39,725

Security $177 75 $13,275 1Security Lead $202 0 $0 1Senior Database (ETL) $149 450 $67,050 1Tester $202 225 $45,450 j

DHHS-RfP-20lM4^Deloitte Consullpn^^LP.Vendor Initials:

Date:

Page 4 of 8


Department of Health and Human ServicesData Analytics Platform for Opiold Crisis

DHHS-RFP-2019-043/RFF-2019-DPHS-19-DATAA-0I-A04

AMENDMENT #4


U1 Designer $134 90 $12,060

1,465 $262,460

Contract #2019-

043, Appendix H-25

AMENDED TEXT

Appendix H-25,General Contract

Requirements,Section 25.11,

Warranty

Amend Contract Appendix H-25, General Contract Requirements, Section 25.11,Warranty to read:

25.11. WARRANTIES

25.11.1. Health Map System

25.11.1.1. The Contractor warrants that during the Warranty Period,HealthMap system will operate to confonn to theSpecifications, tenns, and requirements of the Contract.

25.1 1.1.2. The Contractor shall have no obligation under this section tomake warranty repairs attributable to:

25.11.1.2.1. The State's misuse or modification of such

system;

25.11.1.2.2. The State's failure to use corrections or

enhancements made available by theContractor at no additional cost to the State;

25.1 1.1.2.3. The State's use of such system in combinationwith any product other than those specified bythe Contractor;

25.11.1.2.4. The quality or integrity of data from other

automated or manual products with whichsuch system interfaces;

25.1 1.1.2.5. Hardware, systems, software,

telecommunications equipment or softwarenot a part of such system which is inadequateto allow proper operation of such system orwhich is not operating in accordance with themanufacturer's specifications; or

DHHS-RFP-201^4^Deloitte ConsultJ^LLP.Vendor Initials: ADate:

Page 5 of 8




AMENDMENT #4

25.11.1.2.6. Operation or utilization of such system in amanner not contemplated by this Contract.

25.11.1.3. The warranty set forth in this section shall not apply withrespect to hardware or software that is supplied by a third partyto the State.

25.11.1.4. The Terms and conditions of the warranty to the State withrespect to such hardware or software will be provided by thethird party vendor of such hardware or software.

25.12. WARRANTY PERIOD

25.12.1.1. The Warranty Period shall remain for 3 months in elTect fromthe base product installation.

TABLE 2: CONTRACT HISTORY

CONTRACT AND

AMENDMENT

NUMBER

AMENDMENT

type;.

G&C APPROVAL

dateEND DATE

CONTRACT

AMOUNT

2019-043 Original ContractMay 1,2019Item #18 November 29, 2019 $2,270,549

2019-043

Amendment #1 1®^ AmendmentDecember 18, 2019

hem #14 November 29, 2020 $680,961

2019-043

Amendment #2 2"*^ AmendmentAugust 26, 2020

Infonnational Item A November 29, 2021 $568,760

2019-043

Amendment #3 3'^'^ AmendmentNovember 18, 2020

Infonnational Item J November 29, 2021 $487,193

2019-043

Amendment #4 4"* Amendment TBD November 29, 2021 $1,812,350

CONTRACT TOTAL $5,819,813

DHHS-RFP-201^^Deloitte Consul! in^LLP.

L,•10/2020Page 6of8

DocuSign Envelope ID: 4F1ED302-030B-4AAA-ASOE-E167SD6E43F4


DHHS-RFP-2019-043/RFP-2019-DPHS-I9-DATAA-01-A04

AMENDMENT #4

CONTRACTOR

Except as provided herein, all provisions of the Agreement shall remain in full force and effect. Thismodification shall take effect upon the approval date from the Governor and the Executive Council.

IN WITNESS WHEREOF, the parties have hereunto set their hands as of the day and year first abovewritten.

DocuStgntd by:

12/16/2020Date:

-439A3F4AM3e45a...

Name:^'®9ory spinoTitle- Managing DirectorDeloitte Consulting, LLP

STATE OF NEW HAMPSHIRE—DobuSlgntd by:

n I IW-L 12/17/2020(Atit^KS Date:•3F31C0802F0E407_.

David Wieters, Director of Information Services

State of New HampshireDepartment of Health and Human ServicesOffice of the Commissioner

DHHS-RFP-2019.043

Deloitte Consulting, LLP.Page 7 of 8

DocuSign Envelope ID; 4F1ED302-0308-4AAA-A50E-E1675D6E43F4

Department of Health and Human ServicesData Analytics Platform for Opiold Crisis

DHHS-RFP-2019-043/RFF-2019-DFHS-19-DATAA-01-A04

AMENDMENT #4

The preceding Amendment, having been reviewed by this office, is approved as to form, substance, andexecution.

Approved by the Attorney General

-DocuSi^Md by:

12/22/2020Date:

• 0SCAg202E32C4AE...

State of New Hampshire, Department of Justice

I hereby certify that the foregoing amendment was approved by the Governor and Executive Council ofthe State of New Hampshire at the Meeting on: (date of meeting)

Office of the Secretary of State

Date:

State of New Hampshire, Department of Administration

DHHS-RPP-2019-043

Deloitte Consulting, LLP.Page 8 of8

DocuSign Envelope ID: 4F1ED302-0308-4AAA-A50E-E1675D6E43F4

State of New Hampshire

Department of State

CERTIFICATE

1, William M. Gardner, Secretary of State of the State of New Hampshire, do hereby certify that DELOITTE CONSULTING

LLP is a Delaware Limited Liability Partnership registered to transact business in New Hampshire on March 10, 2004. 1 further

certify that all fees and documents required by the Secretary of State's office have been received and is in good standing as far as

this office is concerned.

Business ID: 467399

Certificate Number: 0004913941

la.

O

IN TESTIMONY WHEREOF,

1 hereto set my hand and cause to be affi.xed

the Seal of the State of New Hampshire,

this 13th day of May A.D. 2020.

William M. Gardner

Secretary of State

Limited Partnership or LLC Certification of Authority

I, Scott Workman, hereby certify that I am a Partner, Member, or Manager of

Deloitte Consulting LLP, a limited liability partnership under RSA 304-B or a limitedliability company under RSA 304-C.

I certify that Gregory Spino is authorized to bind the partnership or LLC.

I further certify that it is understood that the State of New Hampshire will rely on thiscertificate as evidence that the person listed above currently occupies the positionindicated and that they have full authority to bind the partnership or LLC and that thisauthorization has not expired.

Sign to Attest:Dated: 12/28/20

Name: Scott Workman

Title: Consulting Managing Director

DocuSign Envelope ID: 49BD820C-871E-45C3-AA36-C7E54DDC7C9C

ACORCf CERTIFICATE OF LIABILITY INSURANCEDATE (MM/OO/YYYY)

05/29/2020

THiS CERTIFiCATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THISCERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIESBELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S). AUTHORIZEDREPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.

IMPORTANT: If the certificate holder Is an ADDITIONAL INSURED, the pollcy(les) must have ADDITIONAL INSURED provisions or be endorsed.If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement onthis certificate does not confer rights to the certificate hoider in lieu of such endorsement(s).

PRODUCER

Marsti USA. Inc.

1166 Avenue of the AmericasNew York. NY 10036

Ann: realestata.certrec|[email protected]

CN102871568-STNW3AWU-20-21

CONTACTNAME:

PHONE FAXtA/C. No. Exil: lA/C.Noi:

E-MAILADr^RFSS:

INSURER(S) AFFORDING COVERAGE NAIC*

INSURER A: Continental Casualty Comoanv 20443

INSURED

Oeloitte LLP: Oeloitte & Touche LLP;

Deloitte Consulting LLP: Oeloitle Tax LLP;Oeloitte Flnaridal Advisory Senrlces LLP:Oeloitte Transactions and Business Analytics LLP30 Rockefeller Plaza

New York. NY 10112

INSURER a: N/A N/A

INSURER c : American Casualty Comoanv of Readino. PA 20427.

INSURER D: Vallev Foroe Insurance Comoanv 20508

INSURER E :

INSURERF:

COVERAGES CERTIFICATE NUMBER: NYC-010633984-CI6 REVISION NUMBER: 1

THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIODINDICATED. NOTWITHSTANDING ANY REQUIREMENT. TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THISCERTIFICATE MAY BE ISSUED OR MAY PERTAIN. THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMSEXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.

INSRLTR TYPE OF INSURANCE

ADDL

IN9DSUBR

WYB POLICY NUMBERPOLICY EFF

(MM/DDfYYYYlPOLICY EXPIMM/DD/YYYYI LIMITS

A X COMMERCIAL GENERAL LIABILITY

E OCCUR

GL 6024588868 06/01/2020 06/01/2021EACH OCCURRENCE S 1.000.000

CLAIMS-MACDAMAGE TO RENTEDPREMISES fFfl onciirrennel S 1,000,000

MED EXP (Any one person) S 10,000

PERSONAL a ADV INJURY J 1,000,000

GENt AGGREGATE LIMIT APPLIES PER: GENERALAGGREGATE s .2,000,000

POLICY 1 1 Ijy LOCOTHER:

PRODUCTS - COMP/OP AGO s 2,000,000

s

A AUTOMOBILE LUBILITY 6UA 6024588871 06/01/2020 06X11/2021 COMBINED SINGLE LIMIT(Ea accWeni) J 1,000,000

X ANY AUTO

HEDULEDTOS)N-OWNEOITOS ONLY

BODILY INJURY (Per person) s

OWNEDAUTOS ONLYHIREDAUTOS ONLY

SCAl

BODILY INJURY (Per accideni)

NCAl

PROPERTY DAMAGE/Per aeddani) s

s

UMBRELLA LIAB

EXCESS LIAB

OCCUR

CLAIMS-MADE

EACH OCCURRENCE s

AGGREGATE • s

DEO RETENTIONS sC

C

0

WORKERS COMPENSATION

AND EMPLOYERS' LIABILITY y / NANVPROPRIETORffARTNER/EXHCUTIVE rCI0FFICER/MEM8EREXCLU0E07 Y(Mandstory in NH)If yes, describe underDESCRIPTION OF OPERATIONS below

N/A

WC 6024588837 (AOS)

WC 6024588840 (CA)

WC 6024588854 (AZ. OR, Wl)

OG/01/20M

06X11/2020

06AD1/2020

06X11/2021

06X)1/2021

06rt)1/2021

Y PER OtH-STATUTE ER

E.L. EACH ACCIDENT s 1,000,000

E.L. DISEASE - EA EMPLOYEE s 1,000,000

E.L. DISEASE - POLICY LIMIT 5 1,000,000

0 Stop Gap (OH. NO, WA) GAP 6042880616 (OH, NO,WA) 06rtJ1/2020 06X11/2021 1,000.000

DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schadula, may ba anachtd If mora apaca is rsdulrad)

CERTIFICATE HOLDER CANCELLATION

NH Department of Health and Human

Services

Att: Nathan 0. White, Director. Bureau of Contracts and Procurement

129 Pleasant Street

Concord, NH 03301-3857

1

SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE

THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED INACCORDANCE WITH THE POLICY PROVISIONS.

AUTHORIZED REPRESENTATIVE

Of Marsh USA Inc.

Robert A, Mazzaro «-Zwr a..

AC0RD2S (2016/03)© 1988-2016 ACORD CORPORATION. All rights reserved.

The ACORD name and logo are registered marks of ACORD


Key Personnel Resumes

Enterprise Architecture Lead

Overview of Work History

has extensive Public-Sector experience designing and deliveringcomplex solutions that focus on creating business value. He has|>cused on designing, building and deploying large-scale humanservices solutions, including Data Warehouses and Analyticplatforms, Business Intelligence tools as well as common clientand master data solution, has deep experience and understandingof how to architect and design a flexible and extensible EnterpriseMedicaid Data WarehousI that can evolve to meet the dynamics\t\needs of a Medicaid environment, understands the role of master'

\yuniWhy\VyV"^s>•• \.

Na

^ years Public^ Sector practice experience

data managctitcnt and need to create asingle-souree-of-truth dclivSing complex ktkilionsthe business can trust. Additionalljl has worked with several^-v^--^^,,^.,,states on their All Payers Claims Database implemcptation and \planning which required integration fom dozens of payers and of xj", valuedisparate data sources. "nV ""v * f'ocus on creating large scaleHis career has been focused on leveraging'data to driye^ ^ Data Warehouse and Analyticorganizational change and support new business initiatives. He,hasexperience with cross agency performance management helping"'

clients track key performance metrics and monitor those metricsj' ,' *> S \ \ ' t'

against outcomes. He has overseen and directed several-Medicaidfocused initiatives; building Medical Homes Platforms to supportproviders, creating bundled'p^yêhtêthodologiesto supportpayment reform, implementing automated Medicaid forecastmethodology to support the^Medicaid budget process, implementing an approach to intake all required data andmanage the DUALs populationîMll'of these efforts have been focused on leveraging data and technology tosupport the business visioi^'^X

^ f 'W. >x

Educatiomd^ Backgroiiftci

plalforni solutions

Understands the role of master

data management and need tocreate a siiigle-source-of-iruihthat the business can lru.si

I I J 1Boston DnlversitjsXv.^./-' /

\\Bachelor of Arts in Economics

Dcloitte 2018 Page VL-I of 6'

DocuSign Envelope ID: 4F1E0302-030B-4AAA-A50E-E1675D6E43F4

STATE OF NEW HAMPSHIRE - Department of Health and Human ServicesData Analytics Platform for Opioid CrisisDHHS - RFP 2019-043/RFP-2019-DPHS-19-DATAA

Relevant Project Experience

Project Name &Type

Duration & Role

WyomingDepartment ofHealth

Type: Enterprisedata warehouse

implementation

Duration: 9 months

Role:

Oversaw the contract management activities and work with the client to align the projectgoals and objectives. Worked with the client to define the vision forthe enterprise datawarehouse. Managed the team of analyst and developers to design, build^nd test thesolution.

Rhode Island

Healthcare

Exchange(HSRI)

Type: Enterpriseanalytics strategy

Duration: 12 months XV

Roic: y/ v\, V

Worked with the client to design the enierpriseânalytics strategy.and'create a roadmap thatwould extend beyond the current project. Led. the design of the data marts and aligned themwith specific business needs as prioritized by the client. Managed the process to evaluateand select the.appropriate business intelligence tool suite. Oyersaw the requirements processfor the data marts, dashboards and rcporiiiig functionality. Engaged the cross-agencybusiness owners, Mcdicaid, Department of,Pub!ic.Health and the Rhode Island QualityInstitute to ensure alignment ahd:support for their needs.

MetropolitanConsultingCorporation

Type: Enterprisedata warehouse

implementation

Duration: 12 years

Role:

x>

Built and mamtaincd.a 20XTcrabyte data warehouse that includes claims history andeligibility informationYor aboutJ .8 million members, covering over 12 years of claimshistory. Led-the effort to achicvc/ederal certification for the Decision Support System(DSS) components during*oyerall Medicaid Management Information System (MMIS)deployment. Collaborated with'^'business users, analytic teams and EOHHS IT to develop thesingle business intelligence platform serving over 1,500 users across 30 business units andagencies.-^Managcd the^multi-year, S35+ million project budget, Drafted Bond Briefs andAdvance Planning Document (APD) for each project to secure Federal Government/ CMSfiint^ng.'ôrked closely with business users in all major EOHHS projects from projectinception to ensure that their reporting and analytic requirements arc met. Provided EOHHSwith ari Enterprise Reporting platform to manage reporting needs for all EOHHS-developedapplications. Drafted RFPs, managed vendor relationships, and managed contract•deliverables. Developed several analytic applications including EHSResults, which was aGovernor's initiative for performance management and transparency in government

V VRhode Island,, .

Executive Office-

of Health and

Human Services

Type: Technical

analyticalarchitecture

design

Duration: 41 months

Role:

Led the effort to engage several State Agencies in the Business Requirements process toensure the APCD supported their current and future analytic needs. Developed a proposedfuture state architecture to support the overall project vision and business needs. Assistedthe State in the drafting of the RFPs for vendor selection and supported the entire vendorselection process. Provided technical oversight and guidance to ensure the project delivereda solid technical foundation while meeting the delivery timeline. Engaged with the Analyticvendor to ensure the delivery of all analytic products aligned with business user needs'.

Dcloitle 2018' Page V[-2 of 6.

DocuSign Envelope ID; 4FieD302-030B-4AAA-A50E-E1675D6E43F4

STATE OF NEW HAMPSHIRE-Department of Health and Human ServicesData Analytics Platform for Opioid CrisisDHHS - RFP 2019-043/RFP-2019-DPHS-19-DATAA

Relevant Project Experience

Rhode Island

Healthcare

Exchange(HSRI)

Type: Reportingand analyticsolution strategy

Duration: 15 months

Role;

Led the engagement team to gather an understand of the current state capabilitieôf theorganization. Led JAD session to define business and technical requirements. Evaluatedalternate approaches to deliver analytics, both database and business intelligence solutions.Oversaw the delivery of reporting and analytie environment to support current needs whilepositioning the client to migrate to a more robust platform. Discussed,transition plan andstrategy with executive leadership on how to move forward with the next phase of thereporting and analytic solution.

Mar>'landHealthcare

QualityCommission

Type: Data model

designing

Duration: 15 months

Role:

'i.'-

V

V\ ->>:x'

Worked closely with the tcehnical leads to cnsurcrthb solution'alignecl^with the businessneeds. Oversaw the data model design to ensure'the rho^del supported its^primary functionwhich was rapid query response to support analytics and reporting. Provided guidance anddirection for the implementation of the-ncw business intelligence environment and evaluatedvarious tools to ensure alignment with'^busjliess necds.^Led the effort to implement a dataquality and reconciliation prograrri.By working''with-thc client and the State's Division ofInsurance to create a formal proce'ss.

\'

Certifications Held or Honors A warded /

Chartered Financial Analyst (CPA)/./ \,\ /-i

References(:/ 1/

•\ K V

X'v

j)

Deloitte 2018 Page VI-3 of 6

OocuSign Envelope ID: 4F1ED302-030B-4AAA-A50E-E1675D6E43F4

Project Manager

Overview of Work History

I is a technology Consulting Manager with 18+ yearsof Systems Integration experience, specializing inprojects for state and local governments with anemphasis on data-driven solutions. He has stronghuman services business process expertise, primarilyin the fields of child welfare, integrated eligibility,Medicaid, and child support enforcement. Over theyears he managed learns spanning the softwaredevelopment lifecycle, but has particular interest in,data analytics, data warehousing, and legacy dataconversion to successfully deliver the project:/'^ \

Why

/>>v•\\

wV.IS+ /ears ofcxpcTicrncc: With/V^'dclivcringMalaêlated solutionsW %'■Brings e.xpcrienccs from currentPM rolc.in New Hampshire

. '*-s,.*\Hands-on experience across the.. '^'^claia.analytics spectrum

y

V

Educational Background^ \\

University of Coiorado /V wX.

"v S ' jBachelor of Science, Business Infoimalion Systems

Relevant ProjectÊjêrieiice^,^ \>

Project Name _& Type

New A

Hampshire V'v.,Department of\Health andHumah\Services^

Tvdc: HHS

AnalyticsPlatform

"NXDuration;^.Role

s.. V -. ^V

\\ N'-.-Duration: 12.months

i,Role:^/Project manager for multiple threads of work that included expanding theexisting data warehouse, extending data integration (ETL) services, developingrobust dashboards and visualizations, building a predictive model to identifypersons at risk for opioid misuse, and implementing a comprehensive datagovernance frameworkLed daily executive briefings and escalations with project leadership team (i.e.ClO, CSO, and Director of Data Analytics)Led the planning, development, and acceptance of 24 deliverables andnumerous supporting artifacts comprising the statement of workManaged data enhancements and maintenance activities supporting a datamodel exeeeding 450 tables

Dcloittc 2018 Page VI-4 of6;

DocuSign Envelope ID: 4FieD302-030B-4AAA-A50E-ei675D6E43F4

Project Manager

Midwestern

State

government

Tvpe:

Enterprise DataGovernance and

Master Data

Management

\\

IntegratedEligibilityReplacement

System(Northern

State)

Developed a comprehensive knowledge repository of design documentation,process govemance, and training materials to transition system operations toState IT department

Followed Agile methodology with 4-week sprints between production releases

""ration: 25 monthsy

Role:H** %

• Assumed lead responsibilities from a prior c^ntractor-for delivery of the MDMsolution / ^

• Established the project work plan of MDM activities and led weekly executivebriefings with stakeholders <. ':x. SN,

• Managed the documentatiomand acêpTance^f^l 7 work products from projectinitiation through systern'implementatiqn

• Reconciled and rewrote ̂ DM design documentation with developed SOA code• Led regression testing of MDM.functionality and the resolution of defects

identified yjy• Managed the identification andyerification of more than two dozen touchpoints

between-the MDM ancl the Stale's Medicaid eligibility system

• Coordinated multiple "dry-runs" to rehearse the MDM conversion prior to

• Managed the data conversion of 5M+ member records into the MDM database

•f"Ârchitected the'^solution that reduced duplicate member tasks by 94%• •'-Led the desjgn and development for the data conversion of Medicaid program^XP^'\'cipaUonJrpm three existing systems to the eligibility replacement system• '"^-Facilitated executive-level discussions to shape the overall data conversion

a'pproacn'.for Pilot and transition to full statewide implementation

• Established the project schedule of data conversion activities from inception to^-.irriplementation and provided weekly executive briefings with stakeholdersp Developed the approach to combine person demographic and case information' j from legacy sources without the benefit of relational keys between datasets

Duration: 17 months

Role:

• Led the design, development, and testing for the data conversion of legacyTANF, SNAP, and Medicaid program participation from the existing benefitsmanagement system to the integrated eligibility replacement system

♦ Planned and executed the conversion cutover activities for four formal mockconversion runs and the final release cutover

Deloitte 2018- Rage VL-5 of 6,

OocuSign Envelope 10: 4F1ED302-030B-4AAA-A50E-E1675D6E43F4

Project Manager

Tvne: Systemintegration

Facilitated executive-level discussions to shape the overall data conversionapproach

Identified and resolved data quality problems present in the legacy system data

Coordinated release activities between other project teams following theSoftware Delivery Life Cycle (SDLC)

Managed the weekly work plan deliverable, maintaining tK^work'pIan'bJised onStatement of Work (SOW) revisions

Drove process improvement and adherence'to the'Entcrprisc Value' Delivery(EVD) methodology v^'

Monitored and escalated delivery iûes and risks"NN

Channeled release communications to'the Stale and other stakeholdersv. 'N

Managed the creation of the Requirements,?raceability Matrix (RTM) for each

release

w

Certifications Held or Honors Awarded^y/

Certified ScrumMaster (CSM)

Certified SAFe 4 Agilist {SAFe)\.

nnlO^ \v "*"0.• ITIL Foundation (2019)X-

V'. >'✓\N

j I

>. n

\y

n2\0,' r

In"On\\6

1. V

w 1/

XX / c/n\\

I rights reserved.

<1^ ACOf^ name and logd'are registered marks of ACORD° " ''n- 8X\

Dcloitte 2018 Page Vlr6 of 6

OocuSign Envelope ID: 4F1ED302-030B-4AAA-A50E-E1675D6E43F4 OCT14'20 Pfi 3:58 DftS

L-STATE OF NEW HAMPSHIRE



129 PLEASANT STREET. CONCORD, NH 03301-3857

L«rlA.SbibiDette 603-371.9200 l«10452-334S EiL 9200Coaninioacr Fai: 603-271-4912 TDD Acms: 1-800-735-2964 www.dhbs.ah.gov

Lori A. Weevcr

Deputy Cecnaissioacr

October 6, 2020

His Excellency. Governor Christopher T. SununuAnd the Honorable Council

State House

Concord, New Hampshire 03301

INFORMATIONAL ITEM

Pursuant to RSA 4:45. RSA 21-P:43. and Section 4 of Executive Order 2020-04, asextended by Executive Orders 2020-05 and 2020-08,2020-09,2020-10.2020-14.2020-15.2020-16, 2020-17. and 2020-18, Governor Sununu has authorized the Department of Health andHuman Services (DHHS), Office of the Commissioner, to enter Into a Retroactive, Sole Sourceamendment to an existing contract with Deloltte Consulting LLP (VC#174776), Concord, NH, toanalyze school reopening scenarios as impacted by COVlD-19 infection rates, by Increasing theprice limitation by $487.193 from $3,520,270 to $4,007^463 wHh no change to the completion dateof November 29, 2021, effective retroactive to August 24. 2020. 100% Federal Funds.

The original contract was approved by Governor and Council on May 1, 2019, Item #18,as amended as approved by the Governor and Council on December 18, 2019, (Item #14); andas amended as approved by the Governor on July 20. 2020, as presented to the Coundl onAugust 26, 2020, as Informational Item #A.

Funds are available in the following accounts for State Fiscal Year 2021, with the authorityto adjust budget line items within the price limitation and encumbrances between state fiscal yearsthrough the Budget Office, if needed and justified.

08-95-90-902510-7039 HEALTH AND SOCIAL SERVICES, DEPT OF HEALTH AND HUMANSVS, HHS; DIVISION OF PUBUC HEALTH^ INFECTIOUS DISEASE CONTROL, PUBLICHEALTH CRISIS RESPONSE

State

Fiscal

Year

Class

AccountClass Title

Job

Numt>er

Current

Modified

Budget

Increase

(Decrease)Amount

Revised

Modified

Budget

2019102-

500731

Contracts for ProgSvc

90703900 $1,745,973 $0 $1,745,973

2019102-

500731

Contracts for ProgSvc.

90703902 $120,000 $0 $120,000

2020102-

500731


90703900 $696,526 $0 $696,526

[ ■ Subtotal $2,562,499 so $2,562,499

77ie Deportment of Health and Human Servicet'Miuien ii to join communitiee and familieein providing opportunitiee for dtiiena to achieve health ond independence.


Kts £weQency, Qovemor Christopher T. Sununuand the Honorable CouncilPage 2 of 4

05.95-90-902010-6040 HEALTH AND SOCIAL SERVICES, OEPT OF HEALTH AND HUMANSVS, HHS: DIVISION OF PUBLIC HEALTH, BUREAU OF POPULATION HEALTH ANDCOMMUNITY SERVICES, OPIOID SURVEILLANCE

State

Fiscal

Year

Class

AccountClass Title

Job

Numt>er

Current

Modified

Budget

Increase

(Decrease)Amount

Revised

Modified

Budget

2O20102-

500731


90050403 $389,011 $0 $389,011

!t

1.. .. .

Subtotal $369,011 $0 $369,011

05-95-90-903010-183S-HEALTH AND SOCIAL SERVICES, DEPT OF HEALTH AND HUMANSVS, HHS: DIVISION OF PUBLIC HEALTH, BUREAU OF LABORATORY SERVICES, NH ELC

State

Fiscal

Year

Class

AccountClass Title

Job

Number

Current

Modified

Budget

Increase

(Decrease)Amount

Revised

Modified

Budget

2O20102-

500731Contracts for Prog Svc 90183520 $468,760 $0 $468,760

2021102-

500731Contracts for Prog Svc 90183520 $100,000 $0 $100,000

Subtotal $568,760 $0 $566,760

05-95-90-903010-1901 HEALTH AND SOCIAL SERVICES, DEPT OF HEALTH AND HUMANSVS, HHS: DIVISION OF PUBLIC HEALTH, BUREAU OF LABORATORY SERVICES. ELCCARES COVID-19

State

Fiscal

Year

' Claee

AccountClass Title

Job

Number

Current

Modified

Budget

Increase

(Decrease)Amount

Revised

Modified

Budget

2021102-

500731


90183518 $0 $487,193

Subtotal SO $467,193

$487,193

$467,193

Total $3,520,270 $487,193 $4,007,463

EXPLANATION

This amendment is Retroactive because OHMS did not have the fully executed contract /documents in time for Governor approval to meet the COVID-19 response needs surroundingschool re-opening efforts and associated results and trends. This amendment is Sole Sourcebecause DHHS is adding additional scope beyond that which was contemplated in the originalRequest for Proposal.


His Excelleftcy, Governor Christopher T. Sunurûend the Honorable CoundlPa9e3of4

This amendment is part of the State's strategic response to the COVIO-19 pandemic. OnJuly 31,2020, the need for enhanced data analytics for the school re-opening associated with theCOViO-l9 response was identified to Increase the speed and accuracy of the data being collectedand published regarding COViD-19 cases, clusters, and outbreaks within New Hampshireschools. The current system in place does not include school level information. The Contractorwill provide the State the necessary resources to design and implement a school's dashboard aswell as trend-based analytics based on other states' learning models, Infection rates, and overalltransmission of COVID-19.

The purpose of this amendment is to expand professional services to continue thedevelopment of a software system and associated services required for DHHS to Implement ascalable COViD-19 Response Management Business Intelligence dashboard that is integratedwith and expands upon DHHS' existing enterprise-wide data warehousing and businessintelligence infrastructure. Separate dashboards will be available to the public and authorizedstate staff to assure privacy of released data and maximize utility for internal management.Additional federal funding provided by the Emerging issues (E) Project of OKI 9-1904, henceforth'ELC CARES' for the COViD-19 response will enable the State to complete the dashboardreporting needed to address the COVIO-19 pandemic. DHHS has been working to manage theresponse effort for COVID-19 for the State of New Hampshire. In an effort to provide as muchtransparency to the public as possible, DHHS has l)een creating and distributing COViD-19related statistics in chart and table format. The current reportirtg does not provide school relatedinformation surrounding the active cases, learning models, absenteeism, enrollment or risk factorsfor students attending schools in the State. To address this, DHHS and the Department ofInformation Technology (DolT) are working to automate reporting by pulling source data into ourEnterprise Business intelligence (EBI) platform.

The ongoing effort will be accelerated and enhanced through the professional servicesprovided through this amendment. The continued expansion of the platform from Opipid dataanalytics is a realization of the original plan and architectural strategy for using the platform forany data analytics needs in the State. While the expanded development of the data integration

"-and dashboard system will be focused on COVID-19, the infrastructure developed and the dataintegrated will be fully leveraged to support ail the analytical challenges DHHS faces. Forexample, key elements of the New Hampshire Electronic Disease Surveillance System(NHEDSS), Juvare Emergency Preparedness System, Laboratory Management System (LIMS),Granite Trace (Contact Tracing SalesForce application), national data sets for predictivemodeling, and Vital Records information are needed for analysis of the impacts and overall Stateresponse to the COVID-19 pandemic. By integrating this data into the DHHS' businessintelligence infrastructure, the data will then be positioned to meet other analytic needs of theprogram. Beyond data integration, the Contractor will continue to assist DHHS with implementinghigh-level analytic tools and continue to leverage the toolsets needed to reinforce agile projectmanagement. DHHS maintains, or has access to, multiple systems that compile data on thecontact tracing, testing, registration, asset inventory and a variety of health and social issues thatcorrelate with risk, impact, and trends surrounding COViD-19. These systems organize andsupport various functional areas in delivering services to the citizens, as well as systems thatcapture information about the health and well-being of the general public. Additionally, other NewHampshire state agencies and federal partners capture important data related to the COVID-19pandemic. In aggregate, these systems maintain a large wealth of data.


His Etoeliency. Governor Chrtstopher T. Sununuend the Honorable CoundiPage 4 of4

Area served; Statewide

Source of Funds: Centers for Disease Control and Prevention. CFDA #93.323, FAINNU50CK000522.

In the event that the Federal Funds become no longer available, General Funds^will notbe requested to support this program.

Respectfully submitted.

Lori A. Shibinette

Commissioner



27 Hazen Dr., Concord, NH 03301

Fax: 603-271.1516 TDD Access: 1-800-735-2964

www.nh.gov/doit

Denis Couiet

Commissioner

September 23,2020

Lori A. Shibinette, Commissioner '

Department of Health and Human ServicesState of New Hampshire129 Pleasant Street

Concord, NH 03301


This letter represents formal notification that the Department of Information Technology (DolT)has approved your agency's request to enter into a Retroactive Sole Source contract amendment withDeloltte Consulting, of Concord, NH as described below and referenced as DoIT No. 20I9-043C.

This contract amendment is to provide a software system and associated setYices for theDepartment to analyze school reopening scenarios as impacted by COVlD-19 infectionrates in New Hampshire. This analysis consists of two (2) primary components: descriptivetrend-based analysis and decision support modeling.

The funding amount for this amendment is $487,193, increasing the current contract from$3,520,270 to $4,007,463 with no change to the completion dale of November 29, 2021,retroactive to August 24, 2020 upon Governor and Executive Council approval throughNovember 29, 2021.

A copy of this letter should accompany the Department of Health and Human Services' submissionto the Governor and Executive Council for approval.

/

Sincerely,

iUi >4^Denis Goulet

DG/kaf

DolT#20l9-043C

RID: N/A

cc: Michael Williams, IT Manager, DolT

"Innovative Technologies Todayfor New Hompshire's Tomorrow"

DocuSign Envelope ID: 4F1ED302-030B-4AAA-A50e-E1675D6E43F4



DHHS-RFP-20I9-043 / RFP-20l9-DPHS-19-bATAA-01-A03CONTRACT AMENDMENT #3

WHEREAS, pursuani to an Agreement approved by Governor and Council, as a result of REP 32019-043. onMay 1,20!9, Item ft \8. (herein after referred to as the "Agreement"), Deloitte Consulting LLP (hereinafter referred toas "Contractor") agreed to supply certain services upon the terms and conditions specified in the Agreement, assubsequently amended as approved by the Governor and Council on December 18, 20)9 (Item ̂ 14); as subsequentlyamended as approved by the Governor on July 20, 2020 as presented to the Executive Council on August 26,2020 asInformational Item #A; and in consideration of payment by Deloitte Consulting LLP to the New HampshireDepartment of Health and Human Services, Division of Public Health (hereinafler referred to as the "Department"),certain sums as specified therein;

WHEREAS, pursuant to the Agreement, P-37 Section 18: Amendment and the provisions of the Agreement,

the Agreement may be modified or amended only by a wrilien instrument executed by the parties thereto and approvedby the Governor and Executive Council;

WHEflEAS, the Contractor and the Department have agreed to amend the Agreement in certain respects;

WHEREAS, the Department wishes to make changes to the payment schedule and increase the pricelimitation;

WHEREAS, the Contractor agrees to provide a software system and associated services for the Department toanalyze school reopening scenarios as impacted by COVID-19 infection rates in New Hampshire, which consists oftwo (2) primary components: descriptive trend-based analysis and decision support modeling;

WHEREAS, the Contractor agrees to implement a scalable COVID-19 Business Intelligence dashboard forthe State;

WHEREAS, the Department and (he Contractor wish to increase the Contract price limitation; and

WHEREAS, the Department and the Contractor seek to clarify the Agreement.

NOW THEREFORE, in consideration of the foregoing, and the covenants and conditions containedin the Agreement and sei forth herein, the parties agree (he Agreement is hereby amended as follou's:

1. Amend Form P-37 General Provisions, Block 1.8 Price Limitation, to read:

$4,007,463../

2. Amend Contract Pan 2, Amendment #1, Section 7. Services; Subsection 7.6 Warranty Services, by replacing inits entirety as follows:

7.6. WARRANTY SERVICES

7.6.1. The Contractor shall provide the State with warranty Services set fonh in the Contract, andparticularly described in Exhibit K: Warranty & Warranty Services.

7.6.2. No warranty shall apply to the services delivered as part of Amendment 2.

7.6.3; No warranty shall apply to the services delivered as part of Amendments.

3. Amend Contract Part 3, Section 1. Payment Schedule, Subsection 1.3. Future Vendor Rates Worksheet byadding Table 1.4. SFY 2021 Enhancement and Support as follows:

Initial all pagesContractor ItDflieWtWQWContractor Initials. Page! of 5




DHHS-RFP-2019-043 / RFP-2019-DPHS-19-DATAA-0I-A03CONTRACT AMENDMENT «

Contract #2019-043,

Part 3. NEW TEXT

Exhibit B, Section 1;

Price and PaymentSchedule; Subsection 1.3Future Vendor Rate

Worksheet

Table 1.4. SFY 2021 Enhancement and Support

SFY

2021Qty. Total

Clinician $180 80 $14,400

Data Governance Lead $180 0 $0

Data Scientist Lead PhO $443 0 $0

Data Scientist $361 160 $57,760

Data Visualization $160 ISO $28.-800

Database (ETL) $268 0 $0

Enterprise Architect Lead $247 0 . $0

ETL and Data Wrangling Lead $202 0 $0


Physician $361 0 $0


Security .$177 0 $0

Security Lead $202 ■ 0 $0

Senior Database (ETL) $149 490 $73,010

Tester $202, ■ 300 $60,600


Ul Designer $134 480 $64,320

Data Set.(2 months ̂ $50,000/month)

$100,000 0 $100,000

2,079 $487,193

Initial all pagesContractor (niiiak: Page 2 of 5

Date: «"8'2020




DHHS-RFP-20I9-043 / RFP-2019-DPHS-I9-DATAA-01-A03CONTRACT AMENDMENT #3

Contract /^2019-043,Part 2. NEW TEXT

Section 7. Services Atnend Contract Part 2, Section 7. Services to odd Subsection 7.8. COVID-19Analytics, as follows:

7.8 COVlD-19 Analytics

The Contractor agrees to provide additional services and data totaling $487,193 as setforth in Table 1.4. SPY 2021 Enhancement and Support. For these services, theContractor shall provide the identified staffing to suppon State directed work. WiihContractor PMO concurrence, the State will authorize Contractor activities for theseservices on a weekly bwis. These acliviiics will be prioritized via lira and Contractorwill produce bi-weekly status reports, including hours incurred with resource bumdown. A monthly fee of$50,000 per month will be assessed for access to Deloitte-providcd data sets. The Contractor will invoice for actual hours incurred,on a monthlybasis and the monthly data fee, not to e.xcced $487,193, without an approved changeorder, for the services as set forth in Table 1.4. SPY 2021 Enhancement and Support.

Table 2. CONTRACT HISTORY: 2019-043-Data Analytics Platform for Opioid Crisis

CONTRACT

AND

AMENDMENT

NUMBER

AMENDMENT

TYPE

c&c approval

DATEEND DATE

CONTRACT

AMOUNT

2019-043 Original ContractMay 1,2019Item #18

November 29, 2019 $2,270,549

2019-043

Amendment U\I "Amendment

December 18,2019liem#l4

November 29, 2020 $680,961

2019-043

Amendment U22®^ Amendment

August 26,2020Informational Item A

November 29, 2021 $568,760

2019-043

Amendment #33"* Amendment TBD November 29, 2021 $487,193

CONTRACT

TOTAL$4,007,463

Initial all pagesContractor InitialsDaic8/iW2020 ^

Page 3 of 5




DHHS-RFP-2019-043/RFP-2019-DPHS-19-DATAA

CONTRACT AMENDMENT #3

All- terms and conditions of the Contract and prior amendments not inconsistent with this Amendment #3remain in full force and effect. This amendment shall be effective retroactively to August 24, 2020, subject tothe Governor's approval issued under the Executive Order 2020-04, as extended by Executive Orders 2020-05, 2020-08, 2020-09, 2020-10, 2020-14, 2020-15, 2020-16, and 2020-17.

FN WITNESS WHEREOF, the parties have hereunto set their hands as of the day and year first above written.

Deloitte Consulting LLP

^ 9/16/2020Name; CfBowySpioo

Managing Olreclor

State of New Hampshire

WiPtPrL/d VIU VV Iclcl o. Data: 2020.09.17 09:57:41

Date:David Wieters, Director of Information Services

. State of New HampshireDepartment of Health and Human ServicesOffice of the Commissioner

Initial all pagesContractor Inii

baic:Contractor Initials: , iPage4of5




DHHS-RFP.2019-043 / RFP-2019-DPHS-19-DATAA-01-A03

CONTRACT AMENDMENT #3

The preceding Amendment, having been reviewed by this office, is approved as to form, substance and execution.

Approved by the Attorney General

Date: 9/16/2020


I hereby certify that the foregoing Amendment was approved by Governor approval issued under the ExecutiveOrder 2020-04 as extended by Executive Orders 2020-05, 2020-08, 2020-09, 2020-10, 2020-14, 2020-15, 2020-16. and 2020-17.


By:

Title:

Date: ^

DocuSign Envelope ID: 4F1ED302-030B-4AAA-A50E-E167506E43F4


Department of Health and Humain ServicesData Analytics Platform for Opioid Crisis

DHHS-RFP-2019-043 / RFP-20I9-DPHS-19-DATAA-01-A03

Inilial all pagesConiraclor Inilials;

Date; 9/ifl«)20 U

CONTRACT AMENDMENT #3Page 5 of 5





119 PLEASANT STREET. CONCORD. NH 0U0l-»37

LerfvLSUMorttr 603.17W200 |.8004«^ E.t 9M0Ceemlalewr P»i: 60M71-49I1 TDD Aeetu: I-«<)0.7J5.1994 www4btoj>h<pv

Juty 22. 2020

His Exceflency. Governor Christopher T. Sununuând the Honorable Coundl

State HouseConcord. New Hampshire 03301

INFORMATIONAL ITEW

Pureiânl to RSA 4:45. RSA 21-P:43, and Section 4 of Executive Order 2020-04. asextended by Executive Order 202(W)5. 2020-08, 202009, 2020-10, and 202O14, GovemorSununu has authorized the Department of Heatth and Human Services, Office of theCommlssionef. to amend an existing Retroactive, Sole Source contract wtth Deloitte Consulting.LLP (VC#174770). Concord, NH to provide a COVID-IO Business Intelligence (Bl) solution, wfthspecific furwtlonality to aurrbund the creation of a COVlD-19 dashboard, by Increasing the price(imitation by $568,760 from $2.951.510 lb $3,520,270 and by extending the completipn date fromNovember 29, 2020, to November 29. 2021, effedlvG retroactive to May 15, 2020.100% FederalFunds.

The original contrad was approved by Governor and Council on May 1, 2019. Item die.It was then subsequently emended with Govemor and Council approval on December 18, 2019.item 014.

Funds are available in the following accounts for State Fiscal Years 2020 and 2021, wtththe author^ to adjust budget line items wtthin the price limitation and encumbranoes betweenstate fiscal years through the Budget Office, if needed and justiftod.05-96-90-902601-7039 HEALTH AND SOCIAL SERVICES, DEPT OF HEALTH AND HUMANSVS, HNS; DIVISION OF PUBUC HEALTH. INFECTIOUS DISEASE CONTROL. PUBUCHEALTH CRISIS RESPONSE

State

Ftscai

Year

Claaa/

AccountCtasoinie

3obNumber

CurrentBudget

Infofmettonal

Item-

Increase

(Decrease)

Revtaod

Budget

2019102-

500731


90703900' $1,745,973 $0 $1,745,973

2019102-

500731

Contracts for ProgSvc.

90703902 $120,000 SO $120,000

2020102-500731


60703900 $698,526 $0 $696,526

2020102-

500731


TBD $369,011 $0 $389,011

Sublotal $2,951,510 $0 $2,951,510

77i* DttnrUntrd of Health and Human Servieu' Miuion u ta )oin eammunilUt and fomiliain pnuiding oppartuniiut far tilittnM ta echiive health and independtnet. "


His Exeellency. Qwtmos Clwtstophw T. Swiwwand the Honorabto CeuncQ

Pfi8e2of3

OS-96-fl&-8C3aiO- 183644EALTH AND SOCIAL SERVICES. DEPT OF HEALTH AND HUMAN8V8, HNS: DIVISION OF PUBLIC HEALTH, BUREAU OF LABORATORY SERVICES, NHELC

Stato

FiscalYear

Class/

AccountCtBSS Title

Job

Number

CufTsnt

Budget

tnformattonal.Horn -

tncresse

(Decrease)

Revtsad

Budget

2020102-

500731Contracts for Prog Svc 00183520 $0 $466,760. $468,760

2021102-

500731Contracts for Prog Syc 90183520 $0 $100,000 $100,000

SubTotal $0 $568,780 $568,760

^Totfll $2,951,510 $568,760 $3,520,270

EXPLANATION

The Department requested that the Governor retFoacthrely approve this item because theDepartment did not have the fully executed contract documents completed In time for theGovernor's approval to meet the COVlO-19 response needs surrounding accurate data reportl^for testing resulte and trends. On April 24. 2020. the Department identified a need for enhanced,data anal^cs for the COVID-19 resporrse to increase the spe^ and accuracy of the data beingdelivered to emergency responders. The exisllng system did not have the ability to delwaccurate reports and required individuals to manually extract and create the reports. Theamendmerrt will provide the State the necessary resources to design and impiemert artautomated solution leveraging the existing platform implemented as part of ̂ oîn^competitively bid corrtract. This amendment Is Sole Source because (1): the Departmertidentified this vendor as having the capacity to quickly respond to the C0^(>19 pa^micpartially based on the work the vendor was doing under en existing contract; (2) the amend^ntIncreases the ortglnal price limitation by more th^ 10 percent; end (3) there are no remainingrenewal options available In the original agreement

The purpose of this amendment la to expand the professional services to continue thedevelopment of a software system and associated services that are required for the De^rtn^to implement a scalable COVID-19 Response Management Business Intelligence dashboard thatis Integrated with and expands upon the Departments existing enterprise-wide data warehouslând ̂ iness Intelllgenoe Infrastructure. Separate dashboards will be availaWe to the puWte andauthorized state staff to assure pnvacy of released data andmanagement. Additional federal funding provldsd by the Emerging Issi^ (E) Project of CK^1904 Going forward 'ELC CARES* for COVIO Response will enable the State to cornptete thedashboard reporting needed to address the COVID-19 pandemic. The Department has beenworking to manage the response effort for COVID-19.'for the State. In an to prev^^^^transparency to the public aa possible, the Department has been creating and dIsWbirtIng CO^^19 related statistics in chart and table format. However, the current reporting being d^ to drteis an inefficient manual process using spreadsheets and other *ooIs^The nw dashbo^ IJliffor more flexibility and Interactivrty by allowing users to filter and dnil data. Toaddress this, the Department and the Departmert of Information Technology (poPO are workingto automate reporting by pulling source data Into our Enterprise Bustrresa Intelligence (EBI)pfatform.


Hl> Exoeflency. Oovemor Chrtitopher T. Sununuend tfie Honorsbla CouncD

Ps0e3of3

The ongoing effort will be accelerated and enhanced through the professional servicesprovided through this amendment. The continued expansion of the platform from opiold dataanalytics is a realization of the. original plan and architectural strategy for using the platform forany data analytics needs in the state. While the expanded development of the data Integrationand dashboard aystem will be focused on C0V1O19, the infrastructure developed and the dataintegrated will be fully leveraged to support all the analytical challenges the Department faces toIndude improving the Integrated reporting of information not currently available for the electroniclaboratory reporting eyatem. disease surveKlsnoe system, Laboratory Management System(LIMS) and the Juvare Emergency Preparedness system. This will provide Insights to the Statesurrounding health equity, availability of resources to address the issues as they arise aridImprove aoouracy of the data as a result of outofnatlon. By Integrating this data Into theDepartment's business Intenigenoe lnfrastruclure,.the data will then be positioned to meet otheranalytic needs of the program to indude other disease aurvelllanca needs In order to provide aholistic view of the information for further analysis of emerging issues, programs, populationimpada. and business functions. Beyond data iMegration. the contrador wiQ continue to assistthe Department with Implementing hlgh-tevo! analytic tools and oontinue to leverage the toolsetsneeded to reinforce agile prêct managem^. The Department maintains, or has access to,multiple systems that compile data on the contact tredng, testing, registration, asset inventoryand a variety of health and soda! issues (hat correlate with risk, Impacts, and trends surroundingCOVID-19. These systems organize and support various functional areas In delivering servicesto the dtizens, as well as systems that capture Information about health and iMll-belng of thegeneral public. Additiorwliy. other New Hampshire state ageridos and federal partners captureImportant data related to the COV1D-19 pandemic which can be further informed by the IntegraUonof the data sources planned In this contract In aggregate, these systems maintain a large wedthof data.

As part of the ELC Cares funding, the plan will be to continue to enhance the EBI platformby publishing external and Internal facing da^boards related to the COVID-19 response.Additionally, the Department plans to leverage the ELC Cares funding to create an Innovativedashboard strategy by Integrating the New Hampshire Elec^nlc Disease Surveillance System(NHEDSS), Juvare Emergency Preparedness System and Laboratory Management System(LIMS) with the Enterprise Business Intelligence platform that contains Vital Records, MediCaidand commercial claims. Behavroral Health Substance and Opioid Use Disorder data. ChildWelfare, and Automated Hospital Emergency Department Data (AHEDD).

Area served: Statewide

Source of Funds: Centers for Disease Control and Prevention CFDA#93^.323. FAINdNU50CK000522

In the ovorit that Ihe Federal Funds become no longer available. General Funds will notbe requested to support this program.


■ 1^ Lorl A. Shibinette

Commissioner

OocuSign Envelope ID: 4F1ED302-030B-4AAA-A50e-E1675D6E43F4\


27 Heten Or., Concord. NH 03301

F»x: 603-271.1516 TOO Access: 1.600-735.2964

www.nh.gov/doit

Denis Goulet

Commissioner

July 23,2020

Lori A. Shibinette, Commissioner ,Department of Health and Human ServicesSlate of New Hampshire129 Pleasant Street

Concord, NH 03301


This letter represents formal notification thai the Department of Information Technology (DolT)has approved your agency's request to enter into i retroactive, sole source contract amendment withDcloittc Consulting, LLP as described below and referenced as DolT No. 20I9-043B.

The purpose of this request is to expand the professional services to continue thedevelopment of a software system and associated services that are required for theDepartment to implement, a. scalable COVID-19 Response Management BusinessIntelligence dashboard that is integrated with and expands upon the Department's existing,enterprise-wide data warehousing and business intelligence infrastructure.

The contract amendment includes funding for $568,760, increasing the total amount from$2,951,510 to $3,520,270, and extending the.completion dale from November 29,2020 toNovember 29. 2021 effective retroactive to May 15, 2020 upon Governor and ExecutiveCouncil approval through November 29, 2021.

A copy of this letter should accompany your Agency's submission to Governor and ExecutiveCouncil for approval.

Sincerely, .

for

Denis Goulet

DG/ik

DolT #2019-0438

I

cc: Michael Williams, DolT ♦ IT Manager

"innovotlve Technologies Today for New Hampshire's Tomorrow'




DHHS-RFP-2020-043/RFP-2020-DPHS-19-DATAACONTRACT AMENDMENT #2

WHEREAS, pursuant lo on Agreement approved by Governor and Council, ai a result of RFP #2020-043, onMayl, 2020, Item # 18. (herein after referred to as the "Agreement"), Deloine Consulting LLP, (hereinafter referred toas "Vendor" or "Contractor") agreed to supply certain services upon the terms and conditions specified in theAgreement and in considcrauon of payment by the Deloitte Consulting. LLP., to the New Hampshire Department ofHealth and Human Services, Division of Public Health (hereinafter referred to as the "Department"), certain sums asspecified therein;

WHEREAS, pursuant to the Agreement. P-37 Section 18: Amendment and the provisions of the Agreement,the Agreement may be modified or amended only by a writicn instrument executed by the panics thereto and approvedby the Governor and Executive Council:

WHEREAS, the Vendor and the Depanmeni have agreed to amend the Agreement in certain respects;

WHEREAS, the Department wishes to make changes to the payment schedule and increase the pricelimitation.

WHEREAS, The Vendor agrees to provide a software system and associated services for the Department toimplement a scalable COVID-19 Business Intelligence dashboard for the State; Oeloirte Consulting, LLP agrees toprovide and implement a scaloble Opioid Crisis Response Management Business (nielligcncc dashboard. ^

SWEREAS, the Department and the Vendor wish to extend the completion date from November 29,2020 to •November 29, 2021;"

WHEREAS, the Department and the Vendor wish to increase the Contract price by $568,760 to bring the totalcontract price to $3,520,270;

WHEREAS, the Depanmeni ond the Vendor seek to clarify the Agreement.

NOW THEREFORE, in consideration of the foregoing, and the covenants end conditions contained in theAgreement and set forth herein, the parties agree as follows:

The Agreement is hereby amended as follows:

1. Amend Form P-37 Section 1.7 of the Agreement (Page I) by extending the Completion Date from November■ 29. 2020 to November 29^ 2021.

2. Amend Form P-37 Section 1.8 of the Agreement (Pige 1) by increasing the Price Limitation by $568,760 from$2,951,5l0io$3.520,270

3. Amend section 2! Contract Terms striking:

The Contract shall begin on the Effective Date and extend through November 29.2020.

and replacing with:

The Contract shall begin on the Effective Date and extend through November 29,-2021.

4. Amend section 4.2.5 replacing the CONTRACTOR Project Manager with:

Bryant JenkinsManager200 Berkley StreetBoston, MA 02110Tel: 303-305-3177

Initial all pages r. .V<-ndnr IniiiaU ̂ Page I ofS


state OF NEW HAMPSHIRE



CONTRACT AMENDMENT tt2

Email: Bjenkensigdeloine.com

5. Amend section 7.6 WARRANTY appending wiih:

No warranty shall apply to the services deliver^ as part of Amendment 7 .

6. Amend section 16 replacing Primary Jeff Walker wiih Bryant Jenkins Manager.

7.- Amend Section 1.3. of the Agreement (Part 3 Exhibit B Page 8) Future Vendor Rates Worksheet by addingTable 1.4.4 as en additional poo) of hours (o support the State's activities.

Contract

02020-043

Part 3 Exhibit B, Price

and Payment Schedule

AMENDED TEXT

Section 1.3 Future

Vendor Rate

Worksheet

Table 1.4. - Enhancement and Support

Contract

spr

2020Qty Total

Clinician SI60 0 $0

Data Governance Lead SI80 0 $0

Data Scientist Lead PhD $443 0 $0


Data Scientist $361 40 , $14,440

Date Visualization $160 600 $96,000

Daiabase (£TL) $268 0 $0 ■

Enterprise Architect Lead $247 200 ■ $49,400

ETL and Data Wrangling Lead $202 480 $96,960


Physician $361 0 $0

Project Manager $227 600 ■ $136,200

Security $177 0 $0

Security Lead $202 0 $0

Senior Daiabase (ETL) $149 640 $95,360

Tester $202 0 ■SO


Ui Designer $134 600 $80,400

3160 $568,760

initial all pagesVendor Initials:Date: 7/9/20

Page 2or5

DocuSign Envelope ID: 4FieD302-030B-4AAA-A50E-E1675D6E43F4

STATE OF NEW HAMPSHfRE

Department of Health and Human ServicesData Analytics Platforni forOpioid Crisis


CONTRACT AMENDMENT «

02O2&-O43 Part 2.

Sectiop 4 ContractorKey Project Staff,Suboaraeraph 4J.3.1

Section 4 Contractor

Key Project Staff,Subparagrsph 433.1

Delete Section 4 Section 4 Contractor Key Project StafT, Subpangraph 433.1 in itsentirety and replace with:

Key Membcr(s) Title

Gregory Spino Enterprise Architect Lead

Bryant Jenkins Data Analytics Lead

Contract

#202(M143

Part 2, Section 7,Services

AMENDED TEXT

Section 7 Services, Add Part 2, Section 7 Services, Subsection 7.7 to read;

Vendor agrees to provide additional services totaling S$68.760 as set forth in Table 1.4. •Enhancement and Suppon. For these iservices the Vendor shall provide (he identifiediiaffing to support State directed work. With Vendor PMO concurrence, the State wiltauthorize Vendor's activities for these services on a weekly basis. These activities will beprioritized via lira and Vendor will produce biweekly status reports, including hoursincurred with resource bum down. Vendor will invoice for actual hours incurred on a

monthly basis, not to exceed $561,760 without an approved change order, for the servicesas set forth in table 1.4.

Tftble 2 CONTRACT HISTORY 2020-043-Dili Anilytics Plotform for Opioid Crisii

CONTRACT

AND

AMENDMENT

NUMBER

AMENDMENT TYPE c&c

approval

DATE

END DATE

t

CONTRACT

AMOUNT

2020-043 Original Contract May I, 2020.Item #18

November 29,

2020

$2,270,549

2020-043

Amendment 1

1" Amendment December 18,

2020

Item #14

November 29,2020

$680,961

2020-043

Amendmertt 2

2*^ Amendment TBD November 29,2021

$568,760

CONTRACT

TOTAL

$3,520,270

Initial all pagesVendor Initials:

Date: 7/9/2Q

Page 3 of 5



Department of Hcahb and Homao ServicesData Analytics Ptatfonn for Opiold CrIsU

DHHS-RFP-2(nO<043/RFP.2020-DPHS-19-DATAA

CONTRACT AMENDMENT t/l

a aU provisioas of (be Afroanc&t dtaU rooaia is ftiU fbroe and effect tliis fnodification thallf w effect fdroactive to Mey 14,2020. upoo (be epprovU dstc 6roo (be Oo^^rocv sad (be Execvtive CousciL

D4 WITNESS WHEREOF, (be pstties bsve batanto let ibeir biadii ss of (be day sad year fint above tmno).

<7^7-7 7/9/2020Ddoitte LLP

Corporate SlgDatot Notartecd:

state of

COUNTY

On Chi» the ^ day of JuJy , 202^ before the usdcnigned oflficei, persooalJy oppcaitdthe person identified directly above, or tatbfMtory proven to be the person whose moe is signedabove, and acknowledged that s/be executed this donroent in the capacity iDdicsted above.

WHEREOF t hereunto set aay hand and official seal.

BS&SPVt

i9€m

Stale of New Hampihlrtr. OttHiOy i>|ncd by Oavld

Ddvid Wietors ui3:«5;32/A -otw ; Dale

David Wietcn. Director oflnfomBtioD ServicesState of New HanqnhireDepartment of Health aod Huobo ServicesOffice of the Coonnissiooer

laitial all pagesVador InitiaU: ^ Pngc4cf5Date: 7/9/20"^


fnteforise ButineM Intelliaence (EBIl

The preceding Amcndmcnl, having been reviewed by this office, is approved as to form, substance, andexecution. ,

Apjproved by the Attorney General

Catfierine Tinos . Oaic: 7/17/20


1 hereby certify that the foregoing amendment was approved by the Governor and Executive Council ofthe Stale of New Hampshire at the Meeting on:„_ (date of meeting)


By:

Title: ^

Date: • ^ ;

Page S of 5


I

0EC04'19 DflS


DEPAJITMENT OF HEALTH AND HUMAN SERVICES


JcfTrcy K Meytr*Cemmijtlencr

129 PLCASANT STREET. CONCORD, NH 03301-3857

603-i7l-938'9 I-800-8S2.334S Eit. 9389Fbx:603-27M332 TDDAccm; I-800-735-2964 wH-M.dhM.nh.gov

November 21. 2019

His Excellency. Governor Christopher T. Sununu.and the Honorable Council

Slate House ^

Concord. Nevy Hampshire 03301

REQUESTED ACTION

Authorize the Deparlment oL Health and Human Services, Office of the Commissioner, toretroactively exercise a renewal option and amend an existing agreement with Oeloitle Consulting. LLP,Vendor #174776, 7 Eagle Square #301. Concord, NH .03301, lo provide a Business Intelligence (81)solution, wilh specific functionality to surround, the creation of an opioid dashboard, by increasing theprice limitation by $680,961 from $2,270,549 lo $2,951,510 and by extending the completion dale fromNovember 29, 2019 to November 29. 2020, effective retroactive to November 29. 2019. upon dale ofGovernor and Executive Council approval. 100% Federal Funds.

This agreement was originally approved by the Governor and Executive Council on May 1, 2019(Item #18 Vote 4-6). . ^

.Funds are available in the following account-for Slate Fiscal Year 2020 wilh authority to adjustamounts .within the.price limitation and adjust encumbrances between Stale Fiscal Years through the

• Budget Office, if needed or justified. •

05-95.90-902510-7039 HEALTH AND SOCIAL SERVICES. DEPT OF HEALTH AND HUfVlAN SVS.HHS: DIVISION OF PUBLIC HEALTH. Public Health Crisis Ftesponse

State

Fiscal

Year

Class/Account Class TitleJob

Number

Current

Modified.

Budget

increase*

(Decrease)Amount

Revised

Modified

Budget

2019 102-500731Contracts for ProgSvc

90703900 $1,745,973 $0 . $1,745,973

2019 102-500731 ,Contracts for ProgSvc.

90703902 . $120,000 $0 $120,000i


90703900 $404,576 $291,950

1

$696,526


TBD $0 389.011 $389,011

V. 1

1 . . y u ̂ ii_yuTotal $2,270,549 $680,961 $2,951,510


His Excellency. Governor Christopher T. Surûnuend the Honorebie CourKii

Page 2 of 3

EXPLANATION

The request is retroactive because the Depa/lment did not have the fully executed contractdocuments in time for Governor and Executive Council approval to prevent the current contract from-expiring. On November 4. 2019 the Centers for Disease Control and Prevention (CDC), notified theDepartment of an extension opportunity from the original deadline of November 29, 2020 to expend thefunds to fiiârch 29. 2020. Due to the compressed timeframe we were unable to meet the deadline forthe November meeting. ^

The purpose of this request is to expand the professional services to continue the developmentof a software system and associated services that are required for the Department to implement ascalable Opioid Crisis Response-Management Business Intelligence dashboard that is-integrated withand expands upon the Department's existing enterprise-wide data warehousing and business intelligenceinfrastructure. Additional federal funding provided by the Ceriter for Disease Coniror and Prevention(COG) for Opioid Crisis Response the Contractor will be able to complete the transition of maintenanceand suppon to the Department of Information Technology. Additionally this amendment will allow for thecompletion pf-technical architecture and final implementation of a public facing Opioid InformationDashboard. ' . .

The Department was notified on August 29. 2018 that it had received $4.0 million in grant-fundingfrorh the Centers for Disease Control and Prevention to respond to the opioid crisis, ail of which must beexpended by November 29, 2019. Part of the funding was for data integration and opioid dashboards.This provides the Department with a unique opportunity to organize data into meaningful information,identify aclionable uses of information and develop realistic, fact-based, evidence-supported pollcies arid■programs, which will allow the Department to accurately focus on hovy to-best'eddress the opioid crisis.

Data related to. the opioid crisis, in many respects, presents the largest data management andanalysis challenge of any issue faced not just by the Department, biit by the State as a whole. While thecontracted development of the data integration and dashboar?! system will be focused on op'ioids. theinfrastructure developed and, the data integrated will bfe fully" leveraged to support all the analyticalchallenges the Department face.s. For exarnple, key elements of child welfare data are needed foranalysis of opioids, by integrating this data into the Department's business intelligence "infrastructure, thedata will then be positioned to nrieel other analytic needs of the program.. Beyond data integration, thecontractor will assist the Department with implementing high-level analytic tools and provide technicaltraining for Department ancj other agency staff, provide the toolsets rieeded to implement, agile projectmanagement, and provide assistance.in developing data governance policies and procedures. All theseefforts will be applicable to all systems.

The Department maintains, or has access to. multiple systems that, compile data on a variety ofhealth and social issues that correlate with risk, progression, misuse and addiction to opioids andresuiling health consequences, including overdose deaths. These systems organize and support variousfunctional areas in delivering services to the citizens, as well as systems that capture information aboutthe health and well-being of the general public.- Additionally, other New Hampshire slate agencies andfederal partners capture important data related to the opioid crisis. In aggregate, -these systems maintaina large wealth of data,- v

As part of the .Opioid crisis response grant funding combined with Opioid Data to Action grantfunding the plan will be to continue to enhance the Enterprise Business Intelligence platform by finalizingthe exiernal facing architecture for a secure public facing dashboard environment. Additionally, theDepartment plans to leverage the Opioid.Data To Action Grant funding, to create an innovativesurveillance strategy by integrating .the TEMSIS (Trauma Emergency fêdical Services InformationSystem) dala source for emergency management services with the, Enterprise Business intelligenceplatform that contains Medicaid and commercial claims. -Behavioral Health Substance and Opioid Use

V

DocuSign Envelope ID: 4F1ED302-030B-4AAA-A50E-E1675D6E43F4 I

His Exceiiency. Governor Christopher T. Sununu.and the HonoreOte Council

Page 3 of 3

Disorder data, Child Welfare and Automated Hospital Emergency Department Data (AHEDD) to allow for.real-time awareness of overdoses as they relate to the treatment services.

The original agreement, included language in Part 2, Inforrnation Technology Provisions. Section2, Contract Term.s, Paragraph 2. that allows the Department to renew the wnlract for up to one (1) year.Subject to the continued availability of funding, satisfactory performance of service, parlies' writtenauthorization and approval from the Governor and Executive Council. The Department and Contractorare in agreement with renewing sen/ices for the remaining one (1) year at this time.

Should the Governor and Executive Council not authorize this request, the Department will missthe unique opportunity to enhance the data and analytic systems thai support current needs relative tothe opioid crisis, as well as impact future capabiiiiies of the Department's data systems in order to provideholistic analysis of emerging issues, programs, populations and business.functions. '

Area served: Statewide.

Source of Funds: 100% Federal Funds from Centers for Disease Control and Prevention - PublicHealth Emergency Response: Cooperative Agreement for Emergency Response: Public Health CrisisResponse Funding Opportunity Number: CDC-RFA-TP18-1802

In the event that the Federal Funds become no longer available. General Funds will not berequested to support this program.


fo*'Jeffrey A. MeyersCommissiorier

77i< 0</)or(nnnl of llcoUli nnd Uumnu Scfuieos' Mistioii is 10 join eonimiiiiUiu ond faiitillesill tirovidiiig oppor<ii/iiliM for cilitens <o ochiue htoUli nnd indctKndenct.


73

STATE OF NEW HAMPSHIRE .DEPARTMENTTOF INFORMATION TECHNOLOGY

- 27 Hflten Dr.. Concord, NH 03301

Fax: 603-271.1516 TOO Access: 1 •«»-735-2964www.fih.gov/doit

OenUCoulctCommissioner

December 3, 2019

JcfTrcy A. Meyers", CommissionerOepoitmentof Health and Hum&n ServicesSiateofNe^ Hampshire129 Pleos&nt Street

Concord. NH 03301

bcAf Commissioner Meyers; <

This letter represents formol notification that the Depanmeni of Information Technology (DolT)has approved your agency's request to enter into a contract ameodmcni with Deloine Consulting, LLP, ofConcord NH as described below and referenced os'DolT No. 2019-043A.

This is a request for approval to amend the contract for the Opioid Crisis ResponseManagement Business Intelligence dashboard. This contract will supply a BusinessIntelligence (81) solution to DHHS with specific functionality to surround the creation ofon Opioid dashboard utilizing multiple disparate, systems data -in one centraltzedrepository of information. The contractor will provide the reievani operational,performance; application, and architectural requirements of the system. This sololioh willalso provide the necessary training for DHVIS. and the Slate of New Harppshire to .continue to support and expand the solution to utilize additional systems in order to scalethe system and- m'ointain aflcr the completion of the project. This will provideorganizalions'and medical providers evidence.based Information to focus their services inthe areas most required.

The funding amount for this amendment is 5680,961, increa^ng the total amount from"$2,270,549 to $2,95i;510. and by extending the completion date to November 29, 2020from the original completion date of November 29, 2019, and shall become effectiveretroactive to November -29, 20)9 upon the date of Governor and Executive Councilapproval.through November 29,2020.

A copy of this letter should accompany.the Department of Health and Human Services' submission to the.Governor- and Executive Council for approval.

SinccKciy, "

Dt^nj's Could

OG/Va&ck

PoITmi9-043A

cc; Bruce Smith, IT Manager. DolT

'Innovadve Technologies Todoyfor New Hampshire's Tomorrow'

kfrLAy


STATE OF NEW HAMP$UIR£

DeparlmenC of Health aad Humao ServicesData Analytics Platform for Optoid Crisis

DHHS-RFP-2019-043/RFP-2019-DPHS-I9-DATAA

CONTRACT AMENDMENT

WHEREAS, pursuant tow Agrecmerti approved by Governor end Council, as e result of 19-043, onMay I, 2019, Item V 18. (herein after referred to as the "Agreemcnr'), Oeloltte Consulting, LLP, (Hereinafter referred toas "Vendor*.') agreed to supply certain services upon the terms and conditions specified in the Agreement and-inconsideration of payment ̂ the Oeloine Consulting, LLP. (haelnafter refened to as the "Department'.'), certain sumsas specified therein;

WHEREAS, pursuant to the Agreement Section IS; Amendment and the provisions of the Agroemeni, theAgreement may be modifieid or amer>ded only by a written irutnjment executed by the parties thereto and approved bythe Governor and Executive Council;

WHEREAS, the Vendor and the Department have agreed to amend the Agreement in ccrtam rapecu;

WHEfÊAS, the Departmenl wishes to make dtanges to the payment schedule and inaease the pricelimitation.

WHEREAS, The Vendor agrees to provide a sofhrare system and associated services for the Department toimplement a scalable Opioid Crisis Response Management Business Intelligence dashboard for the State; DeloineConsulting, LLP agrees to provide and implement a scalable OpiOid Crisis Response Monagsnent Business Intelligencedashboard as described in the Statement'of Work.

WHEREAS, the Department wd the Vendor wish to extend the completion date ftom November 29.2019 toNovember 29,2020;

WHEREAS, the Departmenl and the Vendor wish to inaease the.Conpaa price by.S680,961 'tolning-ihe totalcontract price to ,$2.951.510;"

• WHEREAS, the Departmenl and Ihc-Vcn'da seek to clarify the Agreement

NOW THEREFORE, in considoalioh of the foregping, and the covenants and. conditions contained in theAgreement and set forth.haein. the parties agree as follows: ' _

TTie Agreement is haeby amended as follows:

• I. Amend Section 1.7 of the Agreement (Page l)'by ejêndihg the Completion Dote from November 29,2019 to .November 29,2020.

2. Amend Section 1.8 of the Agreement (Page I) by increasing the Price Limitation by $680,961 ftom $2,270,549- lo$2,9Sl.$IO

1 Amend Section 1,3. of the Agreement (Part 3 Exhibit B Page 8) Future Vendor Rales Workshop by addingTable 1.4.1 and Table 1.4.2

..Contract

ff20l9-O43

Part 3 Exhibit B. Price

and Payment Schedule

AMENDED TEXT

I • ,

! - f. ; 3 c' '3 c • on. j c .CB * F.* ".v. •

Sectloo 1.3 Future

Vendor Rate

Worksheet

Add Table 1.4.1. Maloteoaoce, Operations d TraosllioQ

SFY

2020 .Qty . Total

Clinician $180 0 $0

Data Goventance Lead $180 0 .$0

Daia Scieniist Lead PhD $443 0 $0

Initial all pagesVendor Initials Page I of 5


STATE OF NEW EIAMPSHIRE

Dcparlnent of Health and Human ServicesData Analytics Platform for Opioid Crisis

DHHS-RrP-20!9-043/RFP-2019-DPHS.19.DATAA

CONTRACT AMENDMENT

Oaia Scientist S36I 0 SO 1Data Scientist S36) 0 $0

Data Visualization $160 510 ■ $81,600

Database (ETL) $2,68 p $0 ■

' Enterprise Architect Lead $247 39 $9,633

ETtfind Do.ta Wrangling Lead $202 ■ 0 $0

Opioid Analytics Lead $361 0 $0 ,

Physician $361 0 SO


Security $177 0 $0

>

Security-Lead . $202 0 SO

Senior Database (ETL) $149. 800 $1 19,200

Tester $202 ■ 0.- ■ ' • I-Training Lead $155 ■ 0 . $0 1U1 Designer . .$134 505 . .$67,670 1 .

. 1915" $291,950 1SectloQ 1.3 Future

Veodor Rfite

Table 1.4.2 - Eobancement end Support

Worksbcel •- i'. '1 • o •

■ SPY' •

2020Qty . Total .

Clinician $180 0. ■ $0-.

Data Governance Lead $180 0 ■ SO

Data Scientist Lead.PhD $443 : 0 ■so

Data Scientist $361 0 ■ $0.


'Data Visualization $160 549 $87,840

Database (ETL) $268 ■Q SO

Enterprise Architect Lead $24? 60 $14,820

,ETL and Data Wrangling Lead $202 161 $32,522

S Opioid Analytics Lead $361 0 SO-

Physician • $361 0 SO 1 ■Project Manager . $227 235 $53,345

Security . $177 0_ SO

Security Lead ■ $202 0- so

{niiial fill pagesVendor Iniuals:D.ie:

Page 2 of 5



Department of Hcfilth sod Human ServicesData Anaiyitcs Plalfonn for Opioid Crisis

DHHS-RFP-2019.043/RFP.2019DPHS.I9.DATAACONTRACT AMENDMENT ttl

CoQln^Ci.02019-043 Pen 2.Section 4 Contractor

.sKey Project.StafTi . f.-Subparpgraph 4.3.3.1

Section 4 Cootractor

Key Project Stoff,Subpo ragrapb 4J 1

Contract

.02019-043

Part 2,.Section 7,Servicej

Section 7 Servicei,

Senior Database (ETL) SM9 850 $126,650

Tester S202 0 SO

Training Lead - $155 0 ■ $0

Ul Designer $134 .551 .$73,834

2406 $389,011

Delete Section 4 Section 4 Coolrtctor Key Prajecl StafT, Subparagrapb 4.3.3.1 io it'seotlrcty and replace with:.

Key Meiobci:(s). .. TilU ;

Gregory Spino Enterprise Architeci Lead ■ .

Bryant Jenkins Opioid Analytics Lead

AMENDED TEXT

Add Part 2, Section 7 Services, Subsection 7.7 to read:

Deloittc shall provide the ideniihed.stafTing to support State directed work. With OeloiRePMO concurrence, the State will authorize Deloitle's odivities on a weekly basis (0perforrn IJ.EBI/CORbi Operations tasks 2) Data fixes and enhonceraents'3) Infmbûre

'.and upgrades. The aaivjties will be prioriiized via Jlraond Deloitte'will produce bi-sveekly status reports, including hours incurred with resource bum down. Dcloine will billthe Deloittc wnll invoice for actual hours incurred on a monthly basis.

Toble 2 CONTRACT HISTORY 2019-043-Data Analytics Platform for Opioid Critit

CONTRACT

AND

amendment

NUMBER

AMENDMENT TYPE CStC

APPROVAL

DATE

. END DATE contract

amount

2019-043 Original Contract May (.2019Item 018

Novembcr'29,2019

$2,270,549

2019-043

Amendment 1

, !■ Amendment • ■TBD • November 29,2O20

$680,961

. r. 3C ■ : n -ia.- ' . . .0 . ^ • L* . a ,.! • , . r CONTRACf

Total;$2,951,510

Initial all pagesVendor Initials: (Date:

•Pnge J of 5



Deparimeot of Health aod Human ServicesData Anatylics Platfortn for Opioid Crisis

DHHSRFP-2019-043/RFP.2019-DPHS-19D AT AACONTRACT AMENDMENT

' • Except B4 provided herein, ell provisions of the Agreement shall remain in full force and effect. This modification shalltake effect upon the approval date from the Governor and the Executive Council.

IN WITNESS V^REOF, the parties have hereunto set their hands as of the day and year first above written.

■" . Date: .OeloThe Ceffsulting. LLP

Corporate Sigoaturc Notarixcd;

STATE OF hl0.. \\ ^COUNTY OF ff\e.c<iâ^K

On this the 3.j day of IS/ovemVwir . 20ij before die undersigned ofTicer, personally appearedthe person Idcntiried directly.above, or satisfactory proven to be the person whose name is'sign'ed-. "above, and acknowledged that s/hc executed .this document in the capacity indicated a^yc". ' -,- -r.IN WITNESS WHEREOF I hereunto set my hand and official seal. ■ \

Notary public/Justice of theMy Coiîssion Expires;(SEAL)-

State of New Hampsbire

. Dale: hfZzfZo/'^David wiclcrs, Dircclof orinformalion ServicesState of New Hampshire 'Department of Health and Horrian ServicesOffice of the Commissioner

Iniiiol oil pagesVendor Initials: Page 4 of 5Dale: I t /zlTTj ^

1

DocuSign Envelope ID: 4P1ED302-030&-4AAA-A50E-E1675D6E43F4

STATE OF NEW HaMPSHCRE

Departmeot of Health eod Humao ServicesData Analytics Platform forOpioid Crisis

DHHS-RFP-20I9-043/RFP.2019-DPHS-19.DATAA

CONTRACT AlVttNOMENT

The preceding Amendment, having been reviewed by this* office, is approved as to form, substance, andexecution.

Approved by the Attoroey Ceoeral

CA IHeUMf Clf/o $ D>u:iw n^rurtm^ni ftf liKlir^ 7 7StaicdfNcw Hampshire, Department of Justice

1 hereby certify that the foregoing amendment was approve by the Governor and Executive Council of theSlate of New Hampshire at the Meeting on: • (date of meeting)'


By:. * ^ - ■

■ Title: - ■ ■ ■■ . • •

Date;

initial all pages ■ .Vendor Initials • Page 5 of 5

I'/zi'M


Jcffni A. Mer<nCemmlsloMr

Uu M.A4om»

Olrtcto'

flPRlB'LSPfi 1:20 DflS

"N. STATE OF NTW HAMPSHIRE

DEPARTMtKT OF HEALTH AND HUMAN SERVICES

\ DimrON Of PUBLIC HEAL TH SERVICES/

29 HaZCN DRIVE, CONCORD. NH 03301l-60MS3-3M9etL4S0l

Fii: 603.27M81' TOQ Acccii: i-800!nS>2964rdh(v*!nfi.tev

April 2. 2019

His Excellency. Governor Christopher T. Sununuand.the Honorable Council

Stale House

Qoncbrd. New Hampshire 03301

It ̂

REQUESTED ACTION

Authorize the Oepahment of Health and Human Services, Division of Public Health, toenter into an agreement with Deioitte Consuliing. LLP. Vendor #174776. 7 Eagle Square #301. .Coricord. fslH 03301, to provide a Business Intelligence (Bl) solutiqri, with speciHc functionalityto surround the creation of an opioid dashboard, in an amount not. to exceed $2,270,549,effective upon date of Governor and Executive Councirapproval, through November 29. 2019.100% Federal Funds. j .

Funds are available In the following accountfs) for State Fiscal Year (SFY) 2019 and areânticipated to be available in SFY 2020,. contingent upon legislative approval of the operationalbudget with authority to adjust encumprance^.betwpe^ri State Fiscal,Years through the BudgetOffice. . . .

05-95-90-902510-7039 HEALTH AND SOCIAL SERVICES. OEPT OF HEALTH ANOÛMAN''x\>SVS> HHS: DIVISION OF PUBLIC HEALTH, Public Health Cnsis Response

State Fiscal

. Year. Class/Account Claes'Title Job Number

IjotalAmount

■ t

•2019 102-500731 Contracts for Prog Svc 907,03900 $1".745.973

2Q1.9 102-500731 . Contracts for Prog Svc." 90703902 ' ■ 120.000

2020 102-500731 Contracis for Prog Svc 90703900 $404,576

' Total $2'.270.549

EXPLANATION I

The purpose of this request is for the development of a software system and associatedservices that are required for the Department to implement a scalable Opioid Crisis ResponseManagement Business Intelligence dashboard that is integrated with and expands upon theDepartment's existing enterprise wide data .warehousing and business intelligenceirifrastructure. • . • i

f.'

, .t I' " ji .

DocuSign Envelope ID: 4F1ED302-030B-4AAA-A50E-E1675D6643F4

His EMoHency. Governor Chrtitop^ter T. Sununuond tfto HonoraUe Councti

P09« 2 of 3

The Oepartment was noiified on August 29, 2018 that it had received $4.0 million dollarsin grant funding from the Centers for Disease Control and Prevention to respond to the opioidcrisis, all of which must be expensed by August 30. 2019. Part of the funding was for cJataintegration and opioid dashboards. This provides the Oepartment with a unique opportunity toorganize data into meaningful information, identify actionable uses of information and.developrealistic, fact based, evidence-supported policies and programs, which will allow the Oepartmentto accurately focus on how to best address the opioid crisis '

Data related to the opioid-crisis, in many respects, presents the largest data managementand analysis challenge of any Issue faced not just by the Department, but by the State as awhole. While the contracted development of the data integration end dashboard system will be,focused-on opiotds. the Infrastructure developed-and the data integrated will be fully leveragedto support all the analyiical challenges (he Department faces. For example, key elements ofchild welfare data are netted for analysis of opiqids, by integrating this data Into theDeparênt's business intelligence infrastructure, the data will then be positioned to meet otheranalytic needs of the program. Beyond data integration the cdnlractor will assist the Departmentwith implementation of high-level analytic tools in its environment, provide technical training forDepartment and other agency-staff, provide the toolsets needed to implement agile projectrnahagement. and provide assistance in developing data governance policies and procedures;•Ail these efforts will be applicable to all systems.

The Department maintains, or has access to. multiple systems that compile data on avariety of health and social issues that corretate vyith risk, progression, misuse and addiction toopioids.and resulting health consequences, including overdose deaths. These systems organizeand support various functional areas in delivering services to the citizens, as well as systemsthat capture information about the health and well-being qf the general public. Additionally, otherNew Hampshire state agencies and federal partners capiure. important data related to the opioidcrisis. In aggregate, these systems maintain a large wealth of data.

As an example, during the, project, health .care claims, slate funded treatment, childweHare, and other key data relative to the. opioid crisis will be securely integrated to allow foranalysis, summary reporting and to provide targeted interventions in areas of the state with thehighest burden of Substance Use Disorder. Additionally, the integration efforts will be made tomaximize the future value of the data for other health issues New Hampshire faces now and inthe future. '' -

Deloitte Consulting, LLP was selected.for-thls project through a competitive bid process.A Request for Proposals/Applications was posted on The Department of Health and HumanServices' web site from October 16. 2018 through December TO, 2018. A bidder's conferencewas held on October 30, 2018. The Department received six'(6) proposals/applications. The"proposals/applications were reviewed and scored by a team of individuals with program specificknowledge. The review included a thorough discussion of the strengths and weaknesses of theproposals/appljcations. The Score Summary is attached.

As .referenced in the Request for Proposals and in Part 2 - information TechnologiesProvisions. Section 2. Contract Term of this contract, the Department has the option to extendcontract services for up.to one (1) adqilional year, contingent upon satisfactory delivery ofservices, available funding, agreement of the parties and approval of the Governor andExecutive Council.


His ExeeDaiKy. Oovamor Cru^topher T. Sununuend (he HonoraUe Council

PQ8e3of3

Area served: Statewide. ^ .

■ Source of Funds: 100% Federal Funds from Centers for Disease Control - Public Health

Emergency Response':. Cooperative Agreement for Emergency Response: Public Health CrisisResponse Funding Opportunity Number: CDC-RFA-TP18-10O2

In the event that the Federal (or Other) Funds become no longer available. General Fundswill not be requested to support this program.


K-

rey Meyersmmisisioner

TV DtpotUixtnt OA<r Hu'mon St/uictt'Miuion I'f lofoin fom/Kuni'ttf* andfomHiain /xvi/idinf eppo'tii/ii'ii'd /«' (if (o ocrtui# oid indtpeiuitnet.


STATE OF NEW HAMPSHIREDEPAJlTMIhrr OF INFORMATION TECHNOLOGY

27 Hezen Or., Concord. NH (a30\

far. 603-27)-1Sl6 TDO A€(CM.Vea>735>2964.www.nh.gov/doit

, DtabCouIelCottmUiiontr

April 18.2019

Jeffrey A. Meyeo, Commi$jloncrDeparunent orHeslth and Human ServicesSiftte of New Hampshire129 Pteaiant Street

fog^rd.NH 03501

Ocer Commissioner Meyers: ■

Tbis tener represents formal noiiricelido'thet the Depamnent of Information Technology (OolT)has approved your agency's request to enter.into a contreei with Deloinc Consulung. LLP.' of ConcortiNH as described below and referenced as OolT No. 2019*043.

The purpose of this request is for the developm'ent of a software system ̂ d associatedMrvices that ore required for OHHS to implement a scalable Opioid Crisis. ResponseManagement Business Intelligence dashboard that is integrated wiifiând expands uponthe Department's existing enterprise wide data warehousing and business'intelligenceinfresirvclure.' - .'

. • I

The amount of the contrect Is not to exceed $2,270,549. and shall become effective uponthe date of Governor and Executive Council approval through Noverhbcr 29.2019.

A copy of (his letter should accompany .(he Department of Healih end Human Services'submission to the CovcniDr and Executive Council for opprovaJ.

Sincerely.

Denis Coulei

DG/kaf

OoIT«20l9-043

cc: Bruce Smith, IT Manager. OolT

'innovoUvc rechno/op/es Jodoy lof New Hampshire's tomorrow'

DocuSign Envolope 10:4F1ED302-0306-4AAA-A50E-E167506E43F4

New Hampshire-bepartment of Health and Human ServicesOffice of Business Operation's

■ Contracts & Procurement Unit

Summar^Scoring^

Pete Anelyllce Platform lorOpleldCfleta

RFPName

Bidder Name

' Deloitte Consulting. LtC

2.

3.

Edifoea, inc

L#wJn^Grou£^n^

' Pulsellflht Moldings. Inc

5.

6.

SAS inetltutft. inc.

SpKico-Technology. Inc

' l.'Oeloitte Consulting, LLC

2. Lowin Group. Inc

Preliminary Scores from initial Evaluation

0HH'S-«FP-2Q19-O*3rRPP-2018-OPHS-fS-OATAA

RFP Number

Relinod-Scores foltowlng.Oral Presentations• ■ ' 0 ■ . I aoj

0 I tsT

Reviewer Names

Pass/Fall

Mailmum

Pelnta

' ActualPoints

1000 ' m

1000 MO

1000 771

1000 4)0

■ 1000 72S

1,000 4S0

Oerid Wieiera. Oirccior. Bureau ot

• Inlorma^ ServicesDirector d Datew««*aei««. wv*

*• Anaty^ and Reporting, nm

Brian Earp. Senior FinendalHitvtgar. Ofc of into Sys. OHKS

.RIchene SnansonTMrninltlratr MlBIPC. FinarKiai Aoatysl OPHS

^Sotenrto.eutvou Chief PopvrtetnMBh 4 Commnty Srvc

vvmene Etcaianie. OirectorBuieau of Orwg & Aieonei Servicat

ceahwChawia


Subjcci; PHHS.RFP.20l94)<WFP.?Ot9.QPHS.l9.OATAArORM NUMBCR P07(vcrsion S/B/>5)

Notice: Th>> egrccmeni end ell of iu otischmcnis shAli bccontc public upon lubmlision lo Co^'nor andExecutive Council for eppfoval. Any information that 1} privoic. confidential or proprietary must

be cko/ly identified to the Rgcncy and agreed to in .writing prior to signing the contract.

! AGREEMENTThe State of New Hampshire end the Contractor hereby mutually agree aa follows:

CENERALPROVISIONS

t.t Stile Agency NameNH Ocpo/irrxnt efHrBJih and Human Services

1.2 State Agency Address129 Pleasant Street

Concord. NH 03301 )857

1.) Contractor Nome s

Deloiiic Consulting. LLP.1.4 ■ Contractor Address

7 Eagle Square 0301Concord, NH 03301

I.J Con'irocior Phone

Number

,6I7-437..14S.T .

1.6 Account Number

0J-93-90-9O2SI0-70)9

1.7 Coihpleiion Date

November 29. 2019

l.g Price Limitation

$2,270,549

1.9 Conirocling Officer for State Agency 'Noihon Oi. White. Director.Bureau of Conireeu and Procurement

r.lO State Agency Telephone Number603-27I-963I .

l.ll ContrBCiw»Slgoatur^ 1.12 Name end Title of.Conirecior Signatory

Gregory SpinoManaging Director

1.13 AcknoRêdgerneni; State of ^Counryof

, before the undersigned officer, personally appeared the person idtnlified In block 1.12. or itjliifociorilyprovtn to be the pr.r'soii «vhose name is signed in block l.l l. and acknowledged that i/K2 executed this document in the capacityindi:uied-in!fcloek. T.-h2-. . . ■' "l.:j.i SigrniVwrc o.rNdiary Public or iuiiice ofihc Pence ^ ^

ISeiii -'" ■l.i3.-2 Nome end Titiôf Noiew or Ju^rde ^he'Peecc

•A S;:.'S: /ff/Au1.13 Norpând Title of S.iaie Agency Signmory'UiA 0 pl-li

1.16 Approval by the N.H. Dcpanmcntof Adminisireiion, Division of Personnel 0/ofiplicobk)

6y: Director. On:

1.17 Apprâl^y the Attorney General (Form, Substance and Execution) 0/o/ipllcobU)

1.1$ Approval by the Governor ond Executive Council (i/applkabtc)

■ By: ■ ■ On:

Page I of 4

DocuSign Envelope ID; 4Fie0302-030B-4AAA-A50E-E1675D6E43F4

2. EMPtOVMENT Of CONTRaCTOR/SERVICES TOeC PtAfORMEO. The Sioic ofNcw Himpthire, eciing(hrough the agency idcniined >n Mock >.l ("State"), engagcicontractor idcniiried in block 1.3 ("Contractor") to pcCorm.•and the Conirncior shall perrorm, the \rork or sale of goods, orboth, identiried and more panicularly (described in the attachedEXHiOIT A which it irtcorpcraicd herein by reference("Servicer).

3. EFFECTIVE Date/completion OF SERVICES.3.1 NoiwithstAnding any provition of this Agreemeni to thecontrary, and subject to the approval of the Governor andEreeuitve Council of the State of New Hampihire. ifapplicable, this Agtcemeni, and all obligations of the panicshercundcr. inalt become effective on the date the Coverner

end EaccuiIvc Council approve Ihil Agreement at indicated trtblock' t .i|. unlrtt f>o tuch approval is required, in vvhlch casethe Agreement shall become effcciivc on the date theAgreement is signed by the State Agency as sho^vn in blockLie ("EfTectiyc One").

3.2 If the Contractor commences the Services prior to theEITeciive One. all Services performed by the Contractor priorto the Efrcciivc Oaie shall be perfonned ai the sole risk of theCbntroctor, end in the event Ihoi this Agreement does notbecome cfTcctive. the State shell have no liability to theConirocior; irtcluding without limitation.,any objigiiion to paythe Contractor for any cons itKurrcd or Services performed.Contraeior musi.eomp.leir all Services by the Completion Dateipeciritd irt block 1.7.

4. conditional nature of agreement.Notwiihsiending any provision of this Agreement to theconitaty, nil obligoiiorts of the State hereunder. including,wiihoui'limiintion. the coniinuahce of poymcnis heteundet. arccomingerst upon the availabitiiy er>d.continued appropriationof funds, and in-no event shall the Stntr be liable for anypayments hereunder in excess oT such availoble appropriated-funds. In the event of a reduction or tcrminaiion ofappropriated futKls. Ihe State shall have the right to withholdpayment until such funds become available, ifever.-and shallhave the right io terminate this Agreement immediiiely upongiving the Coniracior rtoiiec of Such termination. The Stateshall not be requirediO transfer funds from any other nccoiicti10 the Account (dentified in block 1.6 irs the eveni.funds in ihrviAccount ore reduced or unitvoilabie.

5. CONTRACT PRICE/PRICE LIMITATION/payment.

3.1 The contract price, method of payment, and terms ofpayment arc ideniificd and more particularly described inEXHIBIT 6 which is incorporated herein by reference.3.2 The poyntcni.by the Siate ofthc cornmri price shall be theonly and the compleie rcinibursement to the Contractor, for nilexpenses, of whatever nature Incurred by the Contraeior in tiieperformaisce hereof, and shall be ihe only nnd the completecompensation lo the Contractor for the Services. The Stateshall have no liability to the Contractor other than the contractprice.

Poge

3.) The State reserves the right to offset from any amountsotherwise payable to the Contractor under this Agreementthose liquidated antounu required or permitted by N.H. RSAtQ:7 through RS A I0:7*c or any other prevision of law.3.4 Notwithstanding any provision in this Agreemenl lo thecontrary, artd nolwiihsianding une.Tpecicd circumstancei, inno event shall the total of oil payments outhcriud. or aeruallymade hereunder. c.sceed the Price Limiiaiion set fonh in biKk

U.

■ 6. COMPLIANCE ev CONTRACTOR WITH LAWS

AND REGULATIONS/EQUAL EMPLOYMENTOPPORTUNITY.0.1 In connection with the performance of the Services, theContreciar shall comply with alt itaiuici, laws, rcgwlaiions.end orders of fcOcral. sime. county or municipal authon'tle*which impose any obligation or dufy upon Ihe Contractor,including, but not limited lo. civil righu artd equal opportunitylaws. This may include Ihe requiremtnlio uiiliie tuxilia/y.elds artd services to ensure that persons with communiîio'ndisabilities, including vision, hearing and speech, cancommunicate with, receive information from, artd conveyInformaiion to the Contractor. In eddiiton. the Contractorshall comply with all applicable copyrighl'laws.6.2 During the term of this Agreement, the Contractor shallnot discriminatc-ogainsi employees or applicants foremployment because ofracc. eolor. religion, creed, age, sc.s,handicap, sc.tuai orientation, or national origin artd will takeafTirmaitvc action to prevent such'discrintinoiion.6.3 If this Agreement is funded in any pan by monies of theUnited States, the Contractor shall comply with oil the

. provisions of Executive Order No. 11246 ("EqualEmplpymcrti Opporsuniry"). as supplemented by the-regulations of the United States Department of Lflbo> (41C.F.R. Part 60). ond with any rules, reguielions and guidelinesas the State ofNew Hampshire or the United States issue toimplement these regulations, the Contractor funher igren topermit the State or United States access to any of the

' Contractor's bookr, records and accounts for the purpose ofascertaining compliance with all rules, reguiaiions and orders,and the coven'nnis, terms and conditions of this Agreement.

7. personneu

7.1 The Contractor ihnll at its own expense provide ailpersonnel necessary to perform the Services. The Contractorwarrants that all personnel engaged in the Services shall bequalified to perform the Services; and shall be properlylicensed and otherwise suthorited to do so under all applicablela^vs.

7.2 Unlessothcrwitc ouihorlicd in writing, during the icrrn ofthis Agreement, and for o period of six (6) months eflei theCompletion Date in block 1.7; the Contractor shall not hire,ond shall not permit nrty subcontractor or other person, firm or

.corporation «viih whom it is engaged in a combined effon toperform the Services to hire, any person who is a Stateemployee or ofnciol, ̂ vho it materially Involved In theprocurement, odministreiion or perfomrartce of this

2of4

Contraeior Inhiols

Quit v/;//7


Agreement. This provision shell lurvivr terminmion of thisAgreement.

7.3 The Conirsciing Officer specified in block 1.9. or his orher suceeuor. shell be the Sieie's represenieiivc. lr> the cvemof enjr ditputc concerning the irtierprciBiion of this Agreertiertt.the Contruting Officer's decision shell be firtel for the Steie.

a. CVCNT OF OEFaULT/RCMEOI ES.8.1 Any one or more of the following octs or omissions of (heConirecior shall corikiiliuie en event of dcfftuli hereursder

'("Event ofOefauli"):

a. 1.1 fpilure (0 perform (he Services saiisfKic'rily or on•chcdulc:

a. t.] fotiure to submit any rcpon required heretmder; orid/or. a.t.3 feilure to perform any oilier covcnont. term or conditionof this Agreement.a.7 Upon the occurrence of ony-Eveni of Oefeult. the Statemay take any one, or more, or all. of the following actions:'8.2.1 give the Contractor o wrinen notice specifying the Eventof Default and rcq'ulring it to be remedied within, in theabsence of a greater or lesser speeincaiton of time, ihiisy (30)days from the date of the notice; end if the Event ofDefauli >snot timely remedied, I'erminaie this Agreement, effreiivc two(2) days after giving the Comraeior notice of termination;'8.2.2 give the Controeior a wtitien notice.specifying the Eventof Default and suspending all payments to be made under this-Agreement arid ordering that the portion of the coniraei price -whieh'would otherwise accrue to the Contractor during theperiod frorn the date of such notice until such time as the Stoicdetermines thai the Contractor has cured the Event of OefaultShall never be paid to the Controeior;8.2.3 set pff against any other obligations the State may owe toiKe Contractor any damages the Stale suffers by reason of anyEvent of Default; end/or '8.2.4 itcai the Agrc.ement as breached and pursue any of its

remedies at law Or in equity, or both.

9. OaTa/aCCESS/CONFIOENTCaUITY/

preservation.

9.1 AS used in this Agreement, the tvord "doio" shall mean allinformation end things dcycloped or obtained during theperformance of, or acquired or developed by reason of. this'Agreement, including, but not limited to. ell studies, rrporxs,

■ flies, formulae, surveys, maps, ehans. sound recordinp. videorecordings, pictorial reproductions, drawings, analyses,graphic represemaiioris. computer programs, computer •printouts, notes. Icnrrs, memoronda. papers, and documehis.all whether rmlshed or unfinished.

9.2 All data and any propeny which has been received fromthe State or purehosed with funds provided for that purposeunder this Agreement, shell be the properry of the State; nndshall be returned to the State upon demand or upontcrmineiion of this Agreement for any.reason.9.3 ConfideniiAliiy of data shall be governed by N.H. RSAchapter 91-A or other e.iisting law. Oiseloiure of datarequires prior wrinen approval of the State.

Page

10. termination. In the event of an early termination of'this Agreement for any reason other than the completion of theServices, the Contractor shall deliver to the ContreciingOfficer, not laiei than finecn (I}) days after the date oftermination, a lepon ('Termination Report") describing indetail all Services performed, and the cchtract price' earned, toand including the date of lermination. The form, subjectmaner. eoniem. and number of.eopies of the TerminationReport shall be identical to ihose of any Final Reportdescribed in (he attached EXHIBIT A..

it. CONTRACTOR'S RCLaTION TO THE STATE., Inthe performanec of this Agreement the Contractor is in ailretpecit an independent eentraeior. artd is neither an agent nornn employee of the StniC; Neither the Contractor nor any of itsofficers, employees, agenu or members ih'all have authority tobind the Stare or receive any benefits, workers' compenuiionor'other emoluments providcd.by (he State to its employees. ■

/

12. ASSICNMENT/DEteCATION/SUBCONTRACTS.• The Contractor shall not assign, or otherwise transfer any

iniereii in this Agreement without the prior >»TiitCfi notice arid " ' "consent of the State. None of the Services shall besubconiraetcd by (he Contractor without the prior writtennotice andeonjcni ofihe Siaje."

13. INDEMNIFICATION. The Contractor shall defend,indemnify bnd hold harmless (he State, its dfficcrs andemployees, from end against any end all losses suffered by the

- State; its officers and employees, end any and all claims, *liabilities 01 penalties aliened against the State, its officersand employees, by or on behalf of any person, on account of.based or resulting from, arising out of'(or tvhich'moy beclaimed to uriie oui oO <he acts or omissions of the 'Conirecior. Noi«vithstanding the foregoing.' nothing hereincontained shall be deemed (o coruiiiuie a waiver ofihe

sovereign immunity of the State, .which immunity ii herebyreserved (0 the State. This cpvcrunt in paragraph 13 shall .survive the lerminoiion of ihis'Agreemeni.

14. insurance.

14.1 The Coniracior shnll. at Its sole expense, obtain nndmiiniain irt force, and shall require any subconuocior or

. assignee to obtain and maintain in force, the foiiowinginiuranee:

14.1.1 comprehensive general liabiliry insurance against allclaims of bodily injury, death or property damage, in amountsof rtoi less (han SI .OOO.OOOper occunence and S2.000.(X>0aggregate; and '14.1.2 special cause of loss coverage form covering all •properry subject to subpnragraph 9.2 herein, in-an amount notless than 80% of the whole replacement value of the property.14.2 The policies described m subparegraph 14.1 herein shallbe on policy forms and endorKmenis approved for uk in theStale of New Hampshire by the N.H. Deponmeni ofInsurance, and Issued by insurers licensed in the State of New •Hampshire.

3 of 4

ContfBctor Iniliols

dbic y/j//T

DocuSign Envelope ID: 4F1ED302-030B-4AAA-A50E-El675D6e43F4

14.3 The Contftctor (hell furniih lo (he Conlrac4in2 OrTiccridcniincd in block 1.9. or hit oi her succettof, a eeniricau({)of injufonce fo< ell insurance required under this Agrcemcni.Comracior shall also rurnfth to the Conirocting Officeridcrttified in block 1.9. or his or her successor, certificetefs) of

insurance for all tcrtewalfs) of iniursncc required under this'Agreemciu no later ihan.ihlrty (30) days prior to (he ejrpirailon.date of each of the insurartce polkiei. The certirica(e(s)ofinsurance and eny rcnc^vals thereof shall be anachcd and errincorporated herein by reference. Each certiricaiefs) ofinsurance shall contain a clause requiring the insurer toprovide the Contrecting Officer idcniined In block 1.9. or hisOf her tuceetser. rto lets than thirty (lOVdays prior'tvtinrr)

notice of concell alien or modiftcotion of (he policy.

15. NVORKCRS'COMPENSATION.

13.1 By signing this agrecmerti. the Contractor agNes.ccflirics and ̂ varrantt that ih< Coniractor.is in compliance wiih-or exempt from, the requirements of N>l. RSA chapter 3ShAftferkers' Ciimpertjfiiien").15.3- To the extent the Conimcior is subject to therequirements of N.H. RSA chapter 211 • A. Conirteior shallmaintain, and require any subconiraciot or assignee to secureend inaiiiiain. pnyrricrti of Workers' Compensation inconnection with octivhies which the person proposes toundcnake pursuant to this Agreement. Coniracio' shallfurnish the Contracting OfHccr ideniified in block 1.9. or hisor her successor, proof of Workers' Compensaiion in the ■manner described in N.H. RSA chapter 2SI-A and any .opplieabie rcnewDl(s) thereof, which shall be oiiochcd and areincorporated herein by reference. The Slate shall not beresponsible for'poymcni ofany Workers' Compensationpremiums or for'any other claim or benefit for Goniracior. orAny subcontractor or employee of Contractor, which mightarise unidcr applicable State of New Hampshire Workers'Compensation lows in conrscciion with the pcrformoncc of theServices under this Agreement.

16. waiver OF BREACH. No failure by the State toenforce any provisions hereof aAcr any Event of Oc fault shellbe deemed a syaiver of its rights with regard (0 that Event ofDefault, or any subsequeni Event of Orfauli. No expressfailure (0 enforce any Event of OcfDuli Shall be deemed nwaiver of the right of the State to enforce each ond oil of theprovisions hereof upon any furtheror other Event ofOcfaulion the pan of the Coritrncicr.

i 7. NOTICE. Any notice by a party licrcto to the other party .shall be deemed to have been duly delivered or given oi thelinse of mailing by certified rttoll. postage prepaid, in a UnitedStales Post Office addressed to the panics at the addresses-giveninblocks I.}ond 1.4.herein.,

18. AMENDMENT. This Agreement may be amended,waived or discharged only by on instrument in iwiiing signedby the panics hereto end only afler op'preval of suchAinendinerti. waiver or discharge by the Governor endExeciiiive Council of (he State of New Hampshire unless no

such approval is required ursder the circumstance) putsuont toSine lew, rule or policy.

19. CONSTRUCTION OF AGREEMENT AND TERMS.

This Agreement shall be construed in accord&oce with thelows of the Slate of New Hampshire, and is birsding upon endinures (O the benefit of the panics and ihclr respectivesuccessors and assigns. Thc'wording used in this AgieemcMis the wording chosen by the panics to express (heir mutualintent, and no rule of eonsirueiion shall be applied agoinsi orin favor of any party.

20. THIRD PARTIES. The parties hereto do not intend tobenefit any third panics and this Agreement shell not beconstrued to confer eny such beneRi.

J

21. HEADINGS. The headings throughout (he Agreement ■arc for reference purposes only, and the ̂ vords contained(herein shall in no way be held (o explain, modify, amplify oraid in (he incerpreiation. eonstruciicn or meaning of (heprovisions of this Agreement.

22. SPECIAL PROVISIONS. Additional provisions setforth in the anachcd EXHIBIT C are incorporaied herein byreference.

23. SEVERaBILITV. In (he event any of the provisions of -this Ag/eemerti arc held by e coun of cpntpeieni jurisdiciion tobe contrary to any state or federal law, the rchtainingprovisions of this Agrcemcni will remain in full force'endeffect.

24. ENTIRE agreement. This Agreement, whichmoybe cxnuied in a number ofcounierponi. each of which'shallbe deemed on original, constitutes the cnilrt Agreement endunderstanding between the parties, and fupen.cdea ell priorAgrcementj and understandings relating hereto.

Page 9 of 4Contractor Ir^ltials,

Date

DocuSign Envelope ID; 4F1ED302-030BÂAA-A50E-E1675D6E43F4


Dcpjrtmcnl of Health and Human ScrvicciData Analytics Platform for Opiold Crisis

DHHS-RFP-20I9-043/RfP-20l9-DPHSl9.DATAA

PART 2 . information TECHNOLOGY PROVISIONS

TABLE OF CONTENTS

TERMS AND DEFINITIONS

• I. contract OOCUMENTS

2. CONTRACT term;

y COMPENSATION

4. contract management

5. deliverables

6. software

7. SERVICES

8. .WORK PLAN DELPVERa'BLE

.9. CHANCE ORDERS.

10. intellectual PROPERTY

11 USE OF STATE'S INFORMATION, CONFIDENTIALITY 2

12 LIMITATION OF LIABILITY....; 2

\y TERMINATION ....2

14 ■ chance OF OWNERSHIP 2

15 assignment, DELEGATION AND SUBCONTRACTS 2

.16 DISPUTE RESOLUTION -..2

20l.9 043/RFP.2019-DpHS-l9.DATAA IT Pfovisions - Pan 2Coniroctor inilifils:.Dole: . y/s//i

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Department of Health kind Human ServicesData Analytics Platform for Opioid Crisis

DHHS-RFP.20I9-043/RFP-20I9-DPHS-I9-DATAA

PART 2 - INFORMATION TECHNOLOCY PROVISIONS

TERMS AND DEFINITIONS

The rollowing general coniraciing terms and dermiiions apply except as spccincally noted elsewherein this document.

Acccptonec Notice from (he State thai a Oeliverabic has achieved the criteria for'

Accepiartce Tesi or Review.

Aeeeptonee Letter • An Acccpiance Letter provides noi.iee from the State that aDeiiveroble has met (he criierio for Acceoiance Tests or Review.

Acccplonce Period The timcTrotne during which the Acceotonce Test is performed

Aeeeptonee Test Plon The Acceptance Test Plan provided by the Vendor end agreed to bythe State that describes at a minimum, the speciTic Acceptanceprocess', criteria, and Schedule for Oeliverobles. '

Aeeeplancc Test end Review Tesis performed to determine whether Defects e.tisi in theapplication Software or the System to allow for acceptance

Access Control Supports the management of permissions for logging onto, a 'computer or network

Agreement A.conireci duly executed and legolly.binding.

Appendix Stipplcmeniary material that is collected and appended at the back ofa.docurhent

Audit Troll Capture andAnalysis

Suppons the identincaiion and monitoring of aciivliles wlihin anapplication or system .

Authorized User1.

The Vendor's employees, Conircciors, Subcontractors or 'Otheragcms who need to access the State's Personal data to enable theCdntracior to perform the Services reouired.

Best and Final Offer (BAFO) For negoiioied-procuremertts. a Vendor's Final offer following the■ conclusion of.discussions.

Breach or Breach of Security Unlawful and unauthorized ocquisiiion of unerKryplcdcomputerized Date that maierially compromises ihi security,conndentlBlity or inlegriiy of personal Informaiion maintainedby a person or cotnmercial entity.

Business Hours Vendor personnel shall work normal business'hoiirs between8:00 a.m. and 4:30 p.m. EST. eight (8) hour days, forty (40)hour weeks, excluding State of New Hairipshire holidays.Changes to this Schedule may be made upon agreementwith the Siaie Project Manager. ^

CCP Chanfic Control Procedures

CerliTicaiion

\

• The Vendor's wrinen decloratiort with full supporting and ^vrltienDocurneniaiion (including without' liinliaiton- lest results as

' applicable) that the Vendor has compleied development of theDeliverable and certified its readiness for applicable AcceptanceTeslinn or Review.

Change Control Formal process for initiating changes to the proposed solution orprocess ortce development has beRun.-

20I9.043/RJP-20I9

.Contractor InjtiaDate:

I9^-^S-I9-DATA A IT Provisions - Pan 2 Page 2 of 31



Dcpurtmcnt of Health und Human Scrvice5Dutu Analytic! Platform for Opioid Crisis

DHHS-RFP.20l9-043/RfP-20i9-DPHS-l9-DATAAPART 2 .. INFORMATION TECHNOLOGY PROVISIONS

Change Order Formol documenioiion prepared for approving a proposed change inthe Spccincaiions or contract.

CM ■ ■ Coiirigurttlon Manseemeni

Comnletion Date End date for the Contract

Conndcnilol Informaiion Informaiion required to be Icepi Conndeniial from unauihoriieddisclosure unJer ihc Contract

Controcl This Agreement between the Stale of New Hampshire and-a Vendor,which creates binding obligations for eqch parry to perform asspecified in the Coniraci Oocuments.

Contract Agreement Part 1 and Pan 2. The.documeniation consisting of both the GeneralProvision} and the Exhibits which represenis.ihe understanding ond.acceptance of the reciprocal (egal rights and duties of the ponies withrespect 10 the Scope of Work

Contract Conclusion Refers to the conclusion of the Contract, for any reason, ir>cluding butnot liiniied to. the successful-Controct completion,'termination forconvenience, or termination for default.

Controct Documents Oocumenis that comprise this Contract (See Contract Agreement,Section .1.1)

Controct Managers The persons ideniified by the Siotc end the Vertdpr who* shall beresponsible for all contractual auihoriuiion and administration of the -Contract. These responsibilities shall include but not be limited toprocessing Contract Documentation, obtaining executive approvals,trocking costs end payments..ond representing the parties in ellConirnci odminisiraiive activities. (See Section 4: ContractManoftemeni)

Conlrscl Price The total, not to c.xceed amount to be paid by the State to theCbniracior for product and services described in the ContractAgreement. This amount is listed in the Cenerel'Provisions Section1.8 as well as'Exhibit D Paragraph 2.

Controctor The Vendor whose proposal or quote was awsuded the Contract withthe State and who is'responsible for the Services and Deliverables ofthe Contfici.

Conlraeicd VendorA/cndor The Vendor whose proposal or quote was awarded the Controct withthe Stele ind who is responsible for the Services end Deliverables ofthe Conirsci.

Conversion/Migroiio.nValldotion Ten

A test to ensure that a Date conversion process correctly takes Data' from 0 legacy system and successfully converts it to o form that conbe used by the rtew System.

COTS Commerciol Off-The-S.hclf Sofivvarc

CR Change Request'Cure Period The thirty (30) day period following vvrinen notification of o default

within which a contracted vendor must cure the defauh identified.

Custom Code Code developed by the Vendor specifically for this project for theState of New Hampshire

2019-0^ )/RFP-20l9.O^Conlraclor Inilials:

Dale: VA/fT

S-I9-0ATAA IT Provisions - Part 2 Page 3 of) I


STATE Of NEW HAMPSHIRE

Dcpurlmcnr of Hculih end Human ServicesData Analytics Plotform for Opioid Crisis

DHHS.RFP.2019-043/RFP-20I9-DPHS-I9-DATAA

FART 2 . information TECHNOLOGY PROVISIONS

Cuilom Software SoAwo/e developed by the Vendor specincally for this project for iheState of New Hampshire

Data Slate's records, files, forms, Oaie and other documents orinformation, in cither clecuonic.cr paper form, thot will be used/converted by ihc Vendor durinf* (he Contra'cl Term

DBA Database Administrator

DericienclcsfDcfccis A failure, deficiency or defect in a Oetiverabic resulting- in aDcliverBbie, the Sohwore.' or the System.■ not conforming to' itsSpecifications.

Class A Deficiency - 5o/t\»ar€ • Critical, docs not allow System tooperate, no work around, demands imrhediate ocilon; Wriuen

ÔfKiiTitnioiion - missing significant. ponions of information orunintelligible to State; Nun 5o/rwore • Services wefe.lnadeqiisle andrequire re-performance of the Scivice. • '

Class R Deficicocy - Srtfiwore - imponont. does not stop operoiionand/or there Is a work around end user con perform tasks; WriuenOocumeniQiion • portions of informeiion are missing but not enough10 make the document unintelligible; A/nn Sop^ôre - .Services weredeficient, require reworking, but do noi require re-perrormonce of (.heService.

Class C Deficiency - So/rwore - minimal, cosmelic in nature,minimal elTect on System, low priority and/of user can use System;Wriuen Documenionon • minimal changes required and of rhinorediting rit\vtf,.Non-So/rwore - Services require only minor reworkingand do not rcQuirc re-perfonnance of the .Service.

Oelivcroble A Del.ivertble is'ony Written, Soflware. or Non-Soflwarc Deliverable(letter, repon. manual, book, other), provided by the Vendor to theState under the terms of fl Coniraci requirement.

Deparlmtnl An agency of the State

Deporimcntof Informalion-Tcchnolon* (OolT)

The. Department of Informalion Technology established under ftSA21-R by the Legislaiure effective September 5. 2008.

Docum'cntfllion All information that describes the inst.allotion, operoiion, and use ofthe SoRware. either In printed or electronic format.

Olgliol Signoture- Cuoroniees (he unaltered state of a file

Effective Dote. The Contract and all cbligeiions of the panieshereunder shall becomeeffective on the date the Governor and the Executive Council of theStotc of New Hampshire approves ihe Contract

EncrYPlior> Supports (he iransfonnation ofdota for securiry purposes

20l9-00/RFP-20l90eConirBctor Iniiials;Date:

• I9 DATAA IT Provisions - Pan 2 Page 4 of 31


STATE OF NEW HAMPSHIREDepartment ofHcalth and Human ServicesDoto Analytics Platform for Opioid Crisis

DHHS.RFP.2019-043/RFP-20I9-DPHS19-DATAA

PART 2 . information TECHNOLOGY PROVISIONS

enhancements Updaics, additions, modiftcaiions to. and hew releases for ihC'Software, and all changes to ihe Oocumentaiion &s o result ofEnhancements, including, but not limited to, Enhancements producedby Change Orders

Event of Dcfoull Any one or more of the following acts or omisslons'ofo Vendor shallconstitute en Event of Dcfooli hcreundcr ("Event of Dcfouli"):

a. Failure to perform the Services &s required under theConiraci or on

. Schedule;-b. Failurc.to submit any report requircd;'and/orc. Foilui^ (0 perform any other covenini, term or

condiiion of the Contract.

Firm Fixed Price Contract A Firm-Fi.ved-Price Coniraci provides a price (hat is not subjeccToincrease without amending the contract agreement, e.g... adjustmentsimply on the basis of the Vendor's cost experience in perfqrming iheContract

Fully Loaded Rates are inclusive of ell allowable expenses, including, but notlimited to: meals, hotel/housing, oirrarc, car rentals, car mileage; ondout of pocket e.xper^ses

CAAP Generally Accepted Accounting Principles

Covcrnor and Eicculive Council The New Hampshire Govemor.and Executive Council. •

Harvest Software to archive and/or control versions of software

tdcntiricolion ond

Authentication

Supponsobtoining Information about (hose parties attempting to logoh (0 0 system or application for security purposes and the validationof (hose uses • '

Implementation The process for making the System fuHy pperalionolTor processingthe Data.

Implcmrnlaiion Plan Sets fonh (he transition from development of.the System to fulloperation, and includes without limitation, training, business andtechnicol procedures-.

Informoliort Technology (IT) - Refers to the tools and processes used (or the gathering, storing,inenipuloting. transmitting, sharing, ond sensing of informationincluding, but not limited to. Data processing, computing,information systems, telecommunications, and various audio ondvideo lechnolofties.

Input Volidalion Ensure that the values entered by users or provided by otherapplications meeis'lhe size, type ond format e.Kpecied.. Protecting theapplication from cross site scripting. SQL injection, buffer overftow,etc.

Intrusion Detection Suppons the detection of illegal entrance into a computer system

Invoking Forty. In a dispute, the parly believing iiself.aggrieved

20I9-W)/RFP.2019.0PHS-I9 DaTAA IT Provisions - Part 2

Conirftctor Iniiials: ^Daic: y/Zv

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STATE OF NEW HAMPSHIREOcpurtmcnt of Hculth and Human ServicesDa(a Analytiu Plotform for Opioid Crisis

DHHS-RFP.20I9-043/RfP.20l9-DPHS-!9-DATAAPART 2 . information TECHNOLOGY PROVISIONS

Key Projeci SlofT Personnel ideniiHed by ihe Si'aie end by Oeloine Consulting esesscniiol lo tvork on the Project. -

Ueensee The State of New HampshireNon Exclusive Conlroct A conireci e.xecKied by the State that does not restrict the Siaiejrom

seeking alternative sburces fo* the Deliverables or Services providedunder the Contract.

Non^Publiclnfcrmotion . ■Data, other than Personal Oaio, that is not subject to- distribution to the public u public informelion. It is deemed lo

be seruiiive and conndeniial by the Slate because it containsinformation thai is exempt by siotuie. ordinance oradminisiraiive rvic from access by the gencrvl public os 'public informAtion.

Non^Sofrvrare Oelivcrobles Oelivcretiles that are not Software Oeliverables or WriftcrtDeliverables, e.c.. rneeiinas. help suooort, services, other

(Vormal Business Hours Normal Business Houn - 8:00 a.m. to 4:30 p.m. EST. Mondaythrough Fridoy e.tcluding State of New Ham'psliire holidays. Slateholidays src: New Year's Day. Monin Luther King Day. President'sDay. Memorial Day, . July 4*^. Labor Day. Veterans' Day.Thontigivrng Day. the day after Thanksgivthg Day. and ChrisimasDay. SDceinc dues will be provided

Noiice <0 Proceed (NTP) The State Coniraci Manager's written direction lO'ihc Vendor tobcftin work on the Contract on a Riven date and time

Open Dflla Formols A data format based on an underlvinfi Ooen Standard.Open Source SbfOvorc Software that guarantees the user unrestricted, use of the •

Software as defined in RSA 2l-R:iO and RSA 2I-R':11.Open Standards ' Specifications for the encodirig end ironsfcr of computer data

that is defined in RSA 21 -R: 10 and RSA 21 -R: 13.Operating System System is fully functional, all Doto hu been loaded into the Sysum.-

is available for use by the State in its daily operations.Operotibnal Operational-means ihat the System is operating and fully.functional,

all Daiohas been loaded; the System isavijilableVor use by (he Statein its daily operations, and (he Siate-h&s issued an AcceDtancc Lcner.

. Order of Precedence ■ The order in which Coniraci/Documenis control in the eveni of a•conHici or ambiguity. A lenn or condition In a document controlsover a confticting or ambrguous term or condition in o document thatis lower in the Order of Precedence

Personal Data Data (hat includes information relating to a person thatidentifies the person by name and has any ofihe rollowir^gPersonalty Identifiable InforTneiion (Pll): govemmentHSSuedidemificaiion numbers (e.g.. Social Security.- driver's license.

- posspon); finsrKia! account information, including occouninumber, credit or debit cord numbers; or Protected Heollh 'Informaiibn (PHI) reiatinR to a person..

20I9.043/RFP-20I9.DWS I9-DATAA IT pfovisions - Pan 2Conirflcior Iniiisis:Oaic:

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DocuSign Envelope ID: 4F1ED302-030S-4AAA-A50E-E1675D6E43F4

state of new Hampshire

Dcponmcnt of Health und Human Services.Oat» Anolyftcs Platform for Opioid Crisis

DHHS.RFP.20I9-00/RFP-2019-DPHS 19-DATAA

PART 2 - INFORMAliON TECHNOLOGY PROVISIONS

Project The planned undenaicing regarding the entire subject maner of anRFP and Ccniraci artd (he activities of the parties related hereto.

ProjeciTeom The group of State employees end eortiracied Vendor's personnel'responsible for managing the processes and mechanisms requiredsuch thai (he Services are procured in eceordonce with the Work Plar>on lime, on budsei and to the rcoulrcd soeciricatidns and Quality

Project Monagement Plan A document that describes the processes and methodology to beemployed by the Vendor to ensure a successful Project.

Project Managers The. persons identified who shall Tur>ciion as the State's and theVendor's represeniaiivc with regard to RevieNv'and-.A'c'ttpiance ofContract Deliverables, invoice sign off, and review and approval ofChange Requests (CR) utilizing the Change-Control .Procedures(CCP),

Project SipfT State personnel ossiRned to work with the Vendor on the Proicci

Proposal The submission from a Vendor in resportse lo the Request for aProposal or Siatiemeni of Work

Regression Test Plan A' plan iniegraicd Into the Work Plan used to ascertain whether fixesto Defects have caused errors elsewhere in the application/process.

Revic"'. The process of reviewing Deliverables for Acceptance

Review Period . 'The period.set for review of a Deliverable. If none is specified thenthe Revieiv Period is five (S) business days..

RFP (Request for Proposal) A Request-For Proposal solicits Proposals to satisfy State functionalrcquiremenii by supplying data processing product and/or Serviceresources occordihg to specific terms and conditions

Role/Privilege Management Supports the groniing of abilities to users or groups of users of aCQinputCf, application or network • <

$■•$• Software as a Service Occurs where the COTS application is hosted but the State docs notown the license or the code. TIk vendor allows the use of thesoftware as a pan of their service.

Schedule The dates described in the Work Plan for deadlines fot perforrfiahceof Services ond other Projectevenis and activities under the Contract

Service Level Agreement (SLA) A signed agreement between the Vendor and the State specifying thelevel of Service that is e.tpcctcd of. ond provided by. the. Vendorduring the term ofthe Contract ideniified in.ihe Si&iemeni of Work.

Services The work or labor to be performed by the Vendor on the Project asdescribed-in the Contract.

Software All custom Software and COTS Software provided by>ihc Vendorunder the Contract.

Soflw8rc-fis?a>Service (SooS) The capability provided to the Sifiie to use the Comrocior's .i.applicoiions running on a cloud infrastructure. TheQpplicaiions ore accessible front various client devicesthrough A thin-client interface Such as a Web browser (e.g..

' Web-based email) or a progrom interface. The State does notmanage or control the underlying cloud infrastructure

2019-043/RFP-20I9-D^S-I9-OaTAA IT Pfovijioos - Pan 2Comrecior InijiB^: 6 fDait: • vA/f

Page 7 of 31

OocuSign Envelope ID: 4F1E0302-030B-4AAA-A50E-E1675D6E43F4


Dcpurfmcnt of HcvUh and Human ServicesData Analytics PiDtform for Opioi'd Crisis

DHHS.RFP-20l9-043/REP.20!9-DPHS.I9DATAA

PART 2 . INFORMATION TECHNOLOGY PROVISIONS

s 'including neiwork, servers, Operaiing'Systems, storage oreven individual a.pplicaiion capabilities, with the possiblecxccpiion of li«niied user-spcciHc epplicaiion conftgurationseninus.

Sofln'arc OelivereblcJ COTS SoAu'&rc end Enhancements

SofKvAre License' Licenses provided io the State under this Coruract

Solution The Solution consists of ihc total Solution, which includes, without' .liiniiailon, SoOware end Services, addressing the requirements and

terms of the Spccincoiions. The cfr'the'ShelfSonware provided byor in conjunciion with the Vendor and conngured Soflworecusiomited for the Slate-provided by the Veiidor ih'respOtvse to thisRFP. .

Spccincolioni The wrinen Specincations that sel forth (he requirements whichinclude, without limiiaiion, this RFP, (he Proposal, (he Coniraci, onyperfonnance siandards, Oocumeniaiicirt, applicable State and fedcroipolicies, lews and regulations. Siaie technical siendords, subsequentSiate-opproved Deliverables, .end' other Specifications andrequirements described in ihe Controct Oocumenis. . TheSpecincitions art. by (his reference, made a part of (he Contract as'though completely set forth herein.

Stole state isdcftrted 83;State of N(\y Hampshire ■

Dcpiinmtni of Hv.iltli und Htiinon Services129 Plcastmi Si

Concnrtl, Ni l 03301

Reference (o ihe term "State" shall include applicable agencies

Stniement of Work (SOW) ■ A S.iatemchf of Work clearly, defines the basic requirements andobjectives of a Project. The Statement of Work also dcfines a high-level view of the arthiiecture, performance and design requirements,,the-roles-and resporuibiliiics of.the State and the Vendor. TheConiraci Agreemerii SOW defines ihe-results (hat ihe Vendorremains responsible and occouniable for achieving.

Slate's Cohridenliol Records State's information regardless of its form that is not subject to. publicdisclosure under applicable state end federal laws and reguloiions,including but not limiied'io RÂ Chnblcr 9 l-A ■

Slole DoId Any informaiion contained within State systems in electronic orpaper formit.

Stole FIscdI Year (SFY) The New Hampshire Stare Fiscal Year extends from July 1" throughJune 30® of ihe following calendar year

Stole Project L«oder State's representative wiih regard to Project oversight

Stole's Project Monbger (PM) State's represenietive with regard to Project managemeiu andtechnical matters. Agency Project Managers are responsible for

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. Ocponmcnt of Hculth und Human ServicesDola Analytics Piatform for Opioid Crisis

DHHS-RFP-20l9-0«/RFP-2019-DPHS-l9-DATAA


review and Acceptance of spcciHc Coniiract Deliverables, invoke■Sign olT. ond Review and eobrcval of a ChanRe Proposal (CP).

Subcontractor-■/

A person, psnnership.j or company npi in (he employmeni of, orowned by. the Vendor, which is performing Services under.thisConiroci under b seperaic Coniraci ^vith or on behalf of the, Vendor

System All Sofrware, soecified hardware, and interfaces and extensions,integrated and functioning together in accordancewith theSpecificeiions.

TBO To Be Determined

Technical Auihorixation Direction to a Vendor, which Htls in details..clarifies, inierpreis, orspecifies technical requirements. It inttsi (1) consistent withSiaiemeni of Work within staicmeni of Services: (2) not constitute anesv assignment; and (3) not change the terms, documents ofspccifiCBiions of the Contract ARr'eemenl

Test Plan A plan, integrated in the Work Plan, to verify the code(new or changed) works to rulfill the requirements of the Project, itmay consist of a tinxline, a series of tests end test data, test scriptsand reports for the test results as vvell as a tracking mechanism.

Term Period of the Coniraci from the EfTcctive Date through termination.Transition Services Services and support provided vvhcn <CONTftACTOR> is

' supporting System changes.UAT Lser Aceepiance Test

Unit Tcsl Developers create their own test data and test scenarios to verify thecode ihey have created or chanRcd funciidns-properly as defined.

User Acceptance Testing Tests done by knowledgeable business users ^vhD are familiar withthe scope of the Project. They create/develop test coses to confirmthe System was developed according lO-Spccific user requirements.The.lest cases and scripts/scenarios should be mapped to businessrcquireir>enis outlined in the user requiremtnis documents.

User Management Supports (he administration of computer, application and networkaccounts wiihin on organization

Vendor/Contracted Vendor The Vendor whose proposal or quote was awarded the Contract withthe Stole and who is responsible for the Services and Deliverobles ofiheConuici.

Vcrtflcalion Supports the confirmation of ouihoriiy to enter o computer system,application or network

Virtual Private Network E.xiends a private network across a public network, andenables users to send and receive Daia across shared orpublic networks as if their computing devices were directlyconnected to the private network

Walk Through A step-by-slep review of a Specification, usobiliiy features or designbefore it is bonded off to the' lechnicol leam for development

20I900/RFP-20I9-0^Conireclor lniliBli:__Oaie: yA//f

OaTAA it Provisions - Pen 2 Page 9 or Ji


state of new HAMPSHIRE

Deportment of HeoltN end Human ScrvicciData Analytics Platform for Opioi'd Crisis

DHHS.RFP-20l9-043/RFP.20l9.DPHS-l9.bATAAPART 2 . information TECHNOLOGY PROVISIONS

Worrflnty Period A period of coveroge during which CONTftACTOft is responsiblefor providing b warramy for products and Services delivered asdefined in the Contract.

WorrontY Releases Code releases thai ore done during the Warra'nTY Period.Wnrranty Sen'ices The -Services to be provided by the Vendor during the Warranty

Period.

Work Hours Vendor personnel sholl work norrnoi business hours between 8:00•tn and 5:00 pm. eighi (8) hou» doy», fony (40) hour weckj.e.Kcluding Slate of New Hampshire holidays. Chonges to this,schedule may be made upon agreement with the State ProjectManaftcr.

Work Plan The overall plan of aciiviiies for the Project created in accordancewith the Contract. The plon and delineation of tasks., activities and

events to be performed and Oelivcrobles.io be produced under theProject as specified in Appendi.e C. The Work Plan shall include adctoilcd description of the Schedule. lasks/activiiics, Deliverables,critical events, task dependencies, ond the resources that would lead'and/or ponicipaie on each task.

Written Deliverables. Non-Sonvj^re wrinen deliverable Documentation (letter, rtpon.manual, book, other) provided by the Veridor either in paper orelectronic format.

20I9.04)/RFP-20I9.DP

Coniractor Ininajs:Dale: V/r/l'

p^.i9-DATAA it Provisions - Pan 2 Page 10 of 31


STATE OF NEW HAMPSHIRE. Depurlincnt of HcoUh end Humun Services

bala Anolyrics Piaiform (or Opioid CrisiiDHHS-RFP.2019.043/RPP.20I9-DPHS-I9-DATAA

part 2 • INFORMATION TECHNOLOGY PROVISIONS

INTRODUCTION

Thij Conuecc is by find bciwecn ihe.Siaie of New Hflmpshire. ociing through New Hampshire Deponmeniof Heahh and Human Services <"Si«te"). and Deloiite Coniuliing LLP. a Delaware Limited LiabilityPartnership. CGoniracior"). having its principal place of businessat 7 Eagle Square #301' Concord NH03-301. • . '

recitals

The State agrees to have Olpine Consulting, LLP provide a software system artd.associated services forthe Department to implement a scalable Opioid Crisis Response Management Business Intelligencedashboard for the State;

Deloitie Consulting, LLP agrees to provide and implement a scalable Opioid Crisis ResponseManogemcm Business Intelligence dashboard as described in the Siaicmeni of Work.

The parties therefore agre'e-as follows;

I. contract DOCUMENTS

I.I CONTRACT DOCUMENTS

This Contract Agreement (DHHS-RFP-20I9043/RFP-2019-OPHS-I9-OaTAA) Iscomprised of the following documents:

A. Port I -Forrn P-37 General Provision

B. Pan 2 • Information Technology PiovislonsC. Ron 3 • Exhibits

Exhibit A-Contract Deliverables. Exhibit 8-Price and Payment ScheduleExhibit C- Special ProvisionsExhibit D- Adminisirotivc Services

Exhibit £. ImplemcniDiion ServicesExhibit F-Testing Services ^ .E.xhibti 0-Maintenance and Support Services

• Exhibit,H-RequirememsExhibit I- Work PlanExhibit J- Software AgreementExhibit-K- Warranty and Warranty ServicesExhibit L- Training ServicesExhibit M- Agcricy.RFP *yith Addendums. by referenceExhibit N-Vendor Proposjl. by referenceExhibit 0- Certlftcaies and AitochmcnisExhibit P - DHHS Infofmaiion Security Requirements

20I9.043/RFP-2019.DP^19 DATaA IT Provisions - Part 2 Page 1 1 of 31Coniraclor Iniiiab: *^0

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Ocpurtmcnt of Hctillh end Humun ScrvicciOatu Analytics Plalforni for.Oplold Crisis

OHHS.RFP.20I9-043/RFP-20I9-DPHS-I9DATAA

PART 2 - INFORMATION TECHNOLOGY PROVISIONS

Exhibii 0 - OHHS Health Insuronce PonebilUy-Aci, Business AssociateAgreemeniExhibit R - DHHS ExhibiiJ.

1.2 ORDER OF PRECEDENCE

In ihc event' ot conflici Of ambiguity among any of iKe ic.î of the Contrect Documents, iKe-fcllowing OtdCf 0r Precedence shall govern:

a. Stole of New Hampshire. DHHS Contract Agreement 20I9*04}/RFP-30I9<OPHS>I9-DATAA. including Pans I. 2. ind 3.

b. Slate of New Harnpshire. OHHS 20I9-043/RFP-20I9-OPHS I9 OATAA.c. Vendor Proposal Response to 20I9'043/RFP-20I9*OPHS-I9-OaTaa'doted December-

10.2018

2. contract TERM

The Contract' end ail obligations of the panics hereunder shall become efTective after fulle.xecuiion by the panics, and the feceipi.of required governmental approvals, including, but noilimited 10. Governor end E.xecuiive Council of the State of New Hampshire approval ("EffectiveDate").

The Contract shall begin on the Effective Date and extend through November 29, 2019. TheTerm may be e.xtended up lb one (.1) year. ("Extended Term") at the sole option of the State,subject to the parties prior written agreement on applicable fees for each extended term.

The Contractor shall commence work upon issuance of a Notice to Proceed by the State andcomplcic work by ihe time established through the Project Work Plan. The following siaicmenishall apply only to the "go-live" dote indicated in Exhibit I:

Time Is of Che essence In ihc i>erformonce of the Conlractor's obligation under the

contract.

y COMPENSATION

3.1 CONTRACT PRICE

The Contract Price. Port I, P37. block 1.8 price limiiaiion. method of poymeni. and terms ofpayment arc idcniified artd more particularly described in section S of P-3 7 Agreement and Pan 3Contract Exhibit B; Price £/n<//'</>'nienr5ehc</t//e.

3.2 NON EXCLUSIVE CONTRACT .

The State' reserves the right, at its discreiion. to retain other vendors to provide any of ihe Services orDeliverables identified under this procurement or make an award by item, pan or ponlon of an item,group of items, or total Proposal, the Contractor shall not be responsible for any delay, act. oromission of such other vendors, except that (he Contractor shall be responsible for any delay, act, oroinissiors of the other vendors if such delay, act. or omission is caused by or due to ihe fault of theContractor. ' .

20I9-043/RFP-20I9-OÎ9-DATAA IT Provisions-Pan 2 Pagcl2or3lConlracior Initials: a i

Dale

iracior initials:

^/?//



Dcpurtmcntbf Hcutth und Humdn ServicesOalfl Analytics Plotror.m for Opioid Crisis

DHHS-RFP-2019-043/RFP-20I9-DPHS-I9DATAA

part 2 . INFORMATION TECHNOLOGY PROVISIONS

A. CONTRACT management

The Project will require the coordinsied c/Tons of a Projeci Team consisting of both theConiroctor artd State personrtel. The Contractor shall provide all nccessery resourc<s to pcrfonnits obligations under the Contract. The Controcior shall be responsible Tor inanaglng the Projeci -to its successrul completion.

4.1 THE GONTRACTOR S contract MANAGER

The .Contractor shall assign a Contract Manager who shall be responsible for all Contractauthoriuiion ond edminisiraiion. The Comiactor's Conirflci Manager is:

Gregory SpinoManaging Director

, 200 Berkley StreetBoston, MA 02110

Tel: 617-448-9688.Email: [email protected] ' .

4.1 THE CONTRACTOR'S PROJECT MANAGER

4.2.1. Contract Project ManagerThe Controctor shall assign a Projeci Manager vvho mecis ihe requirements of theContract. The Coniroctor's selection of the Comracied Vendor Projeci Managershall be subject to the prior wrinen approval of the State. The State's approvalprocess may include, without limitation, at the Stoic's discretion, review of theproposed Contractor's Project Manager's resume, qualincations. references, andbackground checks, and an inieîew. The [State may-require removal orrcassignrheni of the Conirecior's Project Manager who. in ihe sole judgment of theState, is found unacceptable or is roi performing to the State's satisfaction.

4.2.2 The Coniroctor's Projeci Manager must bc quolified lo-perform the obligationsrequired of Ihe position under the Coniract, shall hove full authority to makebindirig decisions under the Coniract, and shall function as the Contractor'srepreseniaiive for all adninisiraiive and management matters. The Conirecior'sProject Manager shall perform the duties required under the Comraci, including,but not limiied to. those set fonh in Exhibit I, Section 2. The Contractor's ProjectManager or State approved designee must be available to promptly, respond duringNormal Business Hours, lypicatly within one (I) day: to irtquiries from the State,and be at the site as needed. The Contractor's Project Manager must workdiligently and use his/her reoso'nable efforis on the Project.

4.2.3 E.xcepi -in the eveni ol disability, illness, grave' personal circumsianccs, orseparation from service ("Removal Jusiincaiions"). the Contractor shall notchange its assignment of the Contractor's Project Manager %vithout providing the

20I9 0.43/RFP-20I9-DPKS-I9-OATAA IT Provisions - Pan 2 Page HofJlCdntracior Ipiiials: ^ *Oaie: Jip/Jd

DocuSign Envelope 10: 4F1ED302-030B-4AAA-A50E-E1675D6E43F4

state of new Hampshire

• Ocpurfmcnt of Hciillh und Human ServicesData Analytics Platform for Opioid Crisis

DHHSRFP-20I9.043/RFP-2019.DPHS.19.0ATAA


Slate wrineo jusiincoiioft and obiaining the prior wrinen approval of the State.State approval] for replacement of the Contractor's Project Manager shall not beunreasonably withheld. The replacement-Project Manager shall have comparableor greater skills than of the Contractor's Project Manager being replaced; meet therequiremenis oTi^ Contract; and be subject to reference and background cheeksdescribed above in General Provisions. Section 4.2.1: Ccntrad Pfojrci ̂ unogvr.and in Coniraci Agreement General Provisions. Section 4.6: Re/crcncc andDockgrnund C>r«c4j. bctow. The Conirocior shall lusign a'replaeement a( theContractor's Project Manager within ten (10) busirtcss days of the departure of theprior Contractor's Project Manager, and the Contractor shall continue during theten (id) business'day period to provide competent Project managcmcrii Servicesthrough the assignment of a qualified interim Project Manager •

■ 4.2.4 Notwithstanding any other provision of the Contract, unless the Contractor curesthe failure within the Cure Period following written notice from the State, the Stateshell have the option, at it's discretion, to ipnninaie the Contract, declare the

: Contractor in default and pursue its remedies oi low and in equity, if the Contractorfails to assign a the Contractor Project Manager meeting the requircinenii andicrrhs of the Contract.

4.2.5 contractor Project Manager is:Jeffrey WalkerSenior Manager200 Berkley.StreetBoston. MA 02110Tel: 770.2410846 '

Email: [email protected]

4.3 contractor KXV PROJECT STAFF

4.3.1 The Contractor shall assign-Key Project Staff who meet the requirements of theContract, and can'implement the Sol^tware Solution.meeting the requirements setfonhinRFPAppcndixC:5yy'4'"»/?cî/»>emen/.vr/flr/Dc//ve/-fl6/ei,ToblcC.2: Systvm■Rciûiremcnis ond Deiivvruhhs-ycndor ftapO'^s*: ChKcktist. The State may conductreference and background checks on the Comracior s Key Project Staff. The Statereserves the right to require removal or reassignment ofthe Contractor's Key ProjectStaff who are found unccceptoble to the State. Any background checks shall-beperformed in accordance with'Ceneral Provisions Section 4.6: Background Cheeks.

4.3.2 6.\cepi in the eveni of 0 RcmovnlJusiiricaiion, upon commencement of Services bythe applicable Conirocior's Key Project Staff member, the Conirocior shall not.change any of the Contractor's Key Project Staff commitmenis Indicaled belowwithout providing the Sisie written jusiincoilon and obtaining the prior wrinenapproval, of the State. State, approvals for replacement of the Contractor's Key

Controclor Iniiuslj: oj. Oaie:

20l9-043/RFP-20l9 DPyS I9-DATAA IT Provisions-Pan 2 ■ PageMofS!H:.


STATE Of NEW HAMPSHIRE

Dcpurlnicnt of Health und Human ServicesDotu Analytics Plairorm for Opioid Crisis-

DHHS-RFP.20»9-043/RFP.20I9-DPHS19-DATAA


4.3.3

Project StafT will rtot be unreasonably withheld. The replacement of the Contntclor'sKey Project Stoff shall have comparable or greater skills than of'the Contractor'sKey Project StafT being replaced; meet the requirements of the Contract, includingbut not limited to the requirements set forth in RFP Appendix C: SystemRvquUemtni.f and Delivcrohles and be subject to reference and background checksdescribed in Contract Agreemeni- General Provisions, Section 4.6: ftq/erencv andDackiiôund Checks',

Noiwiihsiar>ding any other provision of the Contract to the contrary, unless theComracior cures the failure within the Cure Period following written notice from theState, the State shall have the option to lerminoie the Contract, declare the Contractorin defouli and to pursue its remedies at law and in equity, .if the Contractor fails toassign Key Project Staff meeting the requirements and tenns of-the Contract or if itthe Cohiracior's repiocemeni Project siafT do not meet the requirements of theCoutroei.

4:3.3.1 The Contracior Key Project Staff shell consist of the followingiruJividuals in the roles identified below:

The Contractor's Key Project StafT;

Key Memb'«r(i). . • ••••: Title

Gregory Spino Enterprise Architect Lead

SewtConlin Opioid Analytics Lead

Jeff Walker Project Manager

Kelly Neway "Training Lead • •Tim Hartman Data Scienbst, Lead (PhD)

,Oipak Modi Security Lead

Varsha Coel Senior Database (ETU)

QuinnChason Digital Analybcs

4.4 STATE contract manager

The State shall assign a Conlreci Manager who shall function as (he State's representative withregard to Contract administration. The State Contract Manager is:

David Witters

Director, Bureau of Infonnaiion.Services

Dcpanmcnl of Health and Human ServicesStale of New Hampshire(29 Pleasant Street

Concord. NH 03301

Tel:603-27l.9S29

Emnil: david.wieiers^dlihs.nh.gov .

20I9-0.43/RFP-20I9;0Comracior InjiiQls:

Date:

or Iryii&ls:

V/(/yf

S-l9'0AtAA IT Provisions - Pan 2 Page IS of 31


state of new HAMP$HIR£

Dcpwrtmcnl of Health Mnd Humjtn ScrviccjOotQ Anolytiu Platform for Opioid Crisis

DHHS-RFP-20i9-043/RfP-20l9-DPHS-19-DATAA

PART 2 . INFORMATION TeCHNOUOCY PROVISIONS

4.5 STATE PROJECT MANAGER

The Stoic shall assign a Project Manager. The Siaie projcci Manager's duties shall include ihefollowing:' . ,

0. Leading the Project;b. Engaging ond managing all Contractors;

. c. Managing,signincani issues and risks.d. RcvicN<ring ond accepting Contract Deliverables;e. Invoice lign-olTs; ' ' 'f. Review and opprovfil of change proposals; andg. Managing stakeholders' concerns.

The Stoic Project Mnnager is:

Andrew Cholsma

Director of Data Anolyiics end ReportingDeportment of Healih ond Human ServicesStole 01"New Hatnpshirc129 Pleasant Street

Concord. NH 03301 •

Tel:.603-271-9425

Email: [email protected]'

4.6 REFERENCE AND background CHECKS

The Contractor shall conduct criminal background checks as pan of its general hiring processesond not utilize any staff, including subcommciors, to fulfill the obiigoiidns of the coniroci whosebackground checks reveoled that they have been convicted of ei>y crime of dishonesty, includingbut not limited to criminal fraud, or oiher^vise convicted of any felony or misdemeanor offense for■which the individual received more than. I year of incarceration. The Contractor shall promote endmaintain an awareness of the importance of securing the Slate's inrormaiion among theConifoctbr's employees and agents. . . .

The Stole may, at its sole e.xpense, conduct reference and background screening of the ControctedVendor Projcci Monogcr bnd the Conirbcior Key Project Staff with Vendor concurrence. The Statesholl moiniBin the confidcniialiry of background screening resulis in accordance with the ConirociAgreement - General Provisions-Section 1 1: Use of State's Information. Conridemiality.

5. DELIVERABLES

5.1 contractor RESPONSIBILITIESThe Contractor shall be solely responsible for meeting all of its requirements, orx) terms and

■ conditions specified in this Contract, regardless of whether or not o subcontractor is used. -

The Contracior may subcontract Services subject to the provisions of the'Contract, irKluding butnot limited to, Ihe terms and conditions in the Coniraci Agreement. The Contracio/'musi submitany non-conftdential information end documentation relating to the Subcontractor, including

20I9-043/RFP.20I9.D^S-I9-OATAA IT Provisions-Pan 2 Pagel6of3lContractor Initials: CfiOeit: V/f-Z/f ,


, state OF NEW HAMPSHIREDcpuilmcnt of Hcullh und Human Scn-iccsOrita Analytics Platform for Opioid Crisis

DHHS-RFP-2019.043/RFP-2019.DPHS-I9.DATAA

PART 2- INFORMATION TECHNOLOGY PROVISIONS

lerms ond conditions consisteiti vvith this Comraci upon rcquc».. The State will consider theContractor to be wholly responsible for the pcrfori^nce of the Contract and the sole point ofcontact with regard to all contractual matters., including payment of any and all charges resulting.from the Contact.

5.2 DELfVERABLES AND SERVICESThe Contractor siiail provide the Stoic with the Ociiverablcs ond Services in occordonce' with thetime frarhes in the Work Plan for this Coniraci, and as more particularly described ir> Contract£»:hibil A: Cn/i'roc/Oe7r«»cre»b/t«.

5.3 non-software AND WRITTEN DELIVERABLES REVIEW ANDACCEPTANCEAfter .receiving vvrinen Ceniricaiion from the Contractor that a" Non-Software or WrincnDeliverable is nnal, complete, ond ready for Review, the State-will Review the Deliverable todetermine whether it meets, the Reqi»ircmcnts outlined, in Contract E.sKibii A: ConirociDulivtrohles. The State will notify the Contractor in writing of its Acceptance or rejection of theDeliverable within five (5) business days of the State's receipt of the Contractor's writtenCenification. If the State rejects the Deliverable (i.e. the Deliverable docs not meet theRequirements outlined in E.thibii A), the Staic.sliall notify ihe Contractor of the nature and class ofthe Deficiency and the Contractor shall correct the Deficiency within the period identified in.the .Work Plon. If no period for the Contractor's correction of the Deliverable is identified, the

•Coniractor.Shall correct the Deficiency in the Deliverable within five (5) business days. Uponreceipt of the corrected Deliverable, ihc State shall have five (5) business days to review theDeliverable and notify the Contractor of its Acceptance or rejection thereof, with the option toe.xiend the Review Period up to five (S) additional business days. If the Contractor foils to correctthe D'eficiency within the alloiied period of time after at least 3 anempts. the State may. at its option,continue reviewing the Deliverable and require the Contractor to continue until the Deficiency iscorrected, or immediately terminate the Contract, declare the Coniroctdr in default, and pursue .itsremedi.es at law and in equity.-

5.4 software REVIEW and ACCEPTANCE

Sysiem/SofiwarcTcstingand Acceptance shall be performed asset forth in the Test Plan and more 'panicula/.ly described in Exhibit F: Tcj/irrg Scrv/cci-.

6. software

The Contractor shall provide the State with access to the Software and Documentation,set forth in theConlfaci, and panicutarly described in.E.xhibit J; Sojiware Agreemeni.

7. SERVICES

The Contractor shall provide the.Services required under the Contract Documents. All Services shall .meet, end be pCfforlned, in accordance with ti»e Specifications.

yj ADMINISTRATIVE SERVICES

20l9-043/ftFP-20l9-DP^ I9-DATAA IT Proviiions- Pan 2 Page l7or3lContractor Initials: /rfInitjols:Ooie: V/r/^f


STATE OF NEW HAMPSHIR£

Dcpurtmcnc of Hculth and Human ServicesData Analytics Plotform for Opioid Crisis

DHHS-RFP-20l9-0d3/RFP-20l9-DPHS-l9-DATAj\


The ConUBCior shall provide ihe Sieic with (he sdminisiraiive Services sei fonh in' theConiraci, and particularly described in Exhibit 0: Administrative Services.

7.J.|MPLEMENTAtlON SERVICESThe Conirscior shell provide the Sieic wiih the Implemeiuotibn Services set fonh in theConiraci. end particularly described in E.thibii C: Implemenieiion Services.

.7.3 TESTING SERVICES

The Conirector shell pcrrorm resting Services for the State set fonh in the Contreci, endparticularly described in Exhibit F: Testing Services.

7.4 training SERVICES

The Contractor shell provide the Stoic with training Services set fonh in the Coniraci. endpaniculerly described in Exhibit L: Training Services.

7.5 MAINTENANCE AND SUPPORT SERVICES

The Contractor shall provide the Stoic with Maihienence and support Services for (he SoRwareset fonh in the Coniraci, and penicultxriy described in E.thibil G: System Maintenance endSuppon.

7.6 warranty SERVICES

The Contractor shall provide (he Stoic with warreniy Services set fonh in the Contract, andparilculflrly described in Exhibit K: Warraniy & Warreniy Services.

N

8. WORK PLAN DELIVERABLE

The Contractor shall provide the State with a .Work Plan that shall include, wiihoui iimiiotion, adetailed description orthe Schedule, tasks, Deiivcrables, major milesiones/task dependencies, endpayment Schedule. . ,

The initial Work Plan shall be a separate peliveroble and is set fonh in Contract Exhibit I: Hôrk Plan.The Conirocior shall update the Work Plan as necessary, but no less than every two weeks, toaccurately reflecl the status of the Project, including without limitation, (he Schedule, losks..Deliverables/major milestones, lask dependencies, and payment Schedule. Any such updates to theWork Plan must be approved by the Stale, in writing, prior io nnol incorporation into Contract E.xhibitI; Hôrk Plan. The updated Conlrect E.xhibil I: Ifnrl Plan, as approved by the State, is incorporatedherein by reference.

Unless agreed to in writing by the Siaic, changes to the Contract E.xhibii I: IVnrk Plan shall not relievelite Coniracior from liability lo the Stoic for damages resulting from tiK Commcior's failure to perfonnits obligations urider the Contract, including, without limliaiion, performence in accordance with theSchedule.

In the event of any delay in the Schedule, the Conirector musi promptly notify the State In writing,identifying Ihe nature of.the delay, i.e., specific ticiions or inactions of the Contractor or the State

2019-043/RFP-20I9 0PHS19 DATAA IT Provisions - Pan 2 Page 18 of 31Coniracior Initials; ̂Dflic: y/< f/1


STATE OF NEW HaMPSHJRE

Department of Health und Human Services 'Data Analytics Platform for Opioid Crisis

DHHS-RFP.20I9.043/RFP-2019-DPHS.19-DATAA

PART 2 - INFORMATION TECHNOLOCY PROVISIONSS

cousing the problem; iis esiimaied duraiion period lo reconciliaiion; speciHc actions (hat need to betaken to correct the'problem; and ihe expected Schedule impact on the Project.

In the event additional time is required by the Contractor to correct Oenciencics, the Schedule shallnot change unless agreed to in writing by the State, except that iKe Schedule shall auidmaiically exter>don a.day-to-day basis to the e.tter\i that ihe delay does not result from the Contractor's failure to fulfillits obligations under the Contract. To the extent that the State's c.xecution of its major tasks takeslonger then described in the Work Plan, or in the event the schedule is extended ai a result.of o forcemajeurc event or is caused by o third pony. the Schedule shall outomaiically e.xicnd on o doy-ic-daybasis.

Notwithstanding anything to the contrary .'the State shall have the option to terminate the Contract fordefault, at its discretion the Vendor's Work Plan or elements within the Work Plan fail meet therequiremenis of the Coniroci. unless such fiilure is cured by the Conirncior during the Cure Periodfollowing written notice from the Slate..

9. chance ORDERS

The State may request changes or revisions ai any time by written Change. Order. Change Orders,cannot change the price limiiaiior), contract end date or materially change from the Scope of Servicesdefined within the Request for Proposols (RFP). The Stale originated changes or revisions shall beapproved by the Oepanmeni of Infonnaiion Technology. Within five (5) business days of theConiracior's receipt of a Change Order. Ihe Contractor shall advise the Stole, in detai.l, of any impacton cost (e.g., increase or dccrwe), the Schedule, or the Work Plan and any changes which impact

. .cost, lime and/or scope as agreed lo by the parties shall be included .within an Amendment to theContract.

The Contractor may request a change within the scope of the Contract by vwitten Change. Order,identifying any impact on cost, the Schedule, or the Work Plan. Cltange Orders cannot change theprice limitation, contract end dale or meierially. change the Scope of Services defined within the'Request for Proposals (RPP), unless the panics agree to such changes in an Amendment. The Steleshall attempt to resportd to (he Cqnlroclor's requesied Change Order within five (5) business days.The'Sioie.Agency, as .well as ihe Oepanmeni of Informa'tion Tcchriology. musi approve all ChangeOrdersin writing. The State shall be deemed to.have rejected the Change Order ifthe'panics are unableto reach an ogreement In writing and any changes which are agreed to by (he panics shall be includedwithin 8 mutually agreeable Change Order. All Change Order requests from the Coniracior to theState, and. the State acceptance of the Comracior's estimate fpr o Stoic requested change, will beacknowledged and responded to. either acceptance or rejection, in writing. If accepted, the ChangeOrder(s) shall be subject to the Contract amendment process, as determined to apply by the Sioie. •

10. INTELLECTUAL PROPERTY

lO.l software TITLE

Tille, right, and interest (including all ownership and iniellectual properly rights) in the Software,and its associated Oocumeniaiion. shall rcnâin with the Conirocior.

20I9-04)/RFP-2019-C^S.|9'DATAA IT Provisions - Pan 2 Page 1901*31Contractor Ityiiais:Date: V/wff


STATE OF NEW HAMPSHJREDeportment of Hculth ond Human ServicesDote Anelytics Platform for Opioid Crisis


PART 2- INFORMATION TECHNOLOGV PROViSlONS

Upon lucccssfol compleiion end/or, icfminaiion of ihc lfnplcnf>eniotion of ihc. Project, iheConuected Vendor shell o\vn end"hold all. liilc, end rights in any Sofiwoft modifications developedin connection with performance of obligations under the Comreci, or modificBtions to theContracted Vendor provided Sohwsrc, ond their assocloied Documentation ir>cluding orty and oilperformance enhartcing operational plans and the Vendors' special utilities. The ContractedVendor shall license back to the State the right to produce, publish, or oihefwlsc use such soft^vare.source code, object code', modincations. repons. and Oocumcntaiion developed urtder the Contract.

In r>o event shall the Vendor be precluded from developing for itself, or for others, materials thatare competitive with, or similar to Custom Soflvvare, modifications developed in connection with

. • perfomtance of obligations under the Contract. In addition, the Vendor shall be free to use its.general knowledge, skills, e.xperienc.e, ond any other ideas, concepts; know-how, and techniquesthat arc ocqulred or used In the course ofiis performance ui>der this agreement.

10.2 STATE S Data AND PRO.P|RTY

Except'for Contractor Technology, all rights, title and inicrest in State Data shall remain with theState. E.xcept for Contractor Technology, all date ond any property which has been received frornihe. State or purchased with funds provided for that purpose under this Agreement, shall-^ theproperty of the State, and shaU be returned to the State upon demandor upon'tcrminoiion of thisAgreement for any reason, the ConuBctor shall not access State user accounts or^tate date, c.tcepi'(I) in Ihc coursc of data center operaiioru, (2) in response to.service or technical issues, (-3) asrequired by the e.xpress lenns of this contract or (4) at the State's wrincn request."Contractor Techtôlogy"- means all works of authorship, ntaicrials. information ond otherintellectual property created prior to or independently of the performance of the Services, orcreated by the Contractor or its subconiraciorj as a too! for their use in performing the Services,plus any modiricniions or enhancements thereto arid deriyetive works ba.scd thereon. CpniraciofTechnology includes HHS Interactive Opioid Insights. The Contractor grants to the State the right •10 use. in perpetuity, for the State's iaiemal business purposes, any Contractor Technoloîncluded in the Deliverables in conricction withi its use of the Deliverables. The Contractor willprovide the training, code, documentation and ability to mod.ify the Coniracior technologyindependent of the Coniracior or some other solution will be provided that meets these termswithout incurring additional costs lo the Stoic to meet the deliverables that Contract technology isidentified to meet. Addiiionoliy. the State vvill have the right to use and enhance'ContractorTechnology independently from the Coniracior.

10.3 CONTRACTOR'S materials

• Subject to the provisions of this Contrici. the Contractor.may develop for, itself, or for others,materials that are competitive with, or similar to. the Deliverables. In accordance with theprovision of this Contract, the Controcior shall not distribute any products containing or discloseany State Conndcmial Infonnation. The Contractor shall be free to use its general knowledge, skillsand experience, and any ideas, concepts, know-how, and techniques that are acquired or used inthe course of its performance under this Contract, provided that such is not obtained as the result' of the deliberoie memorization of the State Conndeniiol InformBtion by the Contractor employees

, or third party consultants engaged by the Contractor.

20I9 043/RFP-20I9-OPHS-19-DATAA IT Provisions - Pan 2 Pagc20or3iContractor Initials: ^ -Date: ,Ml/a

DocuSign Envelope 10:4F1ED302-030B-4AAA-A50E-E1675D6E43F4

STATE OF NEW Hampshire

Ocparlmcnt of Health und Human ServicesOoto Analytics Plelform for Opioid Crisis

DHHS-RFP.20I9-043/RFP-20I9DPHS-I9-DATAA


Wtihoui limiting the foregoing, ihe psnies agree (hat the general knowledge referred to hereinconiiot include information or records not subject to public disclosure under New Hampshire RSAChapter 91 -A. which includes but is not limited to the following: records of grartd juries and petitjuries; records of parole and pardon boards; persortsi school records of pupils; records pertainingto Internal personnel practices, financial information, test questions, scoring keys and otherc.vamirtation data use to administer o licensing e.tamination, examination for employment, oracademic e.temirvation and personnel, medicat. welfare, library.use. video tape sale or rental, arvdOther flics conlairîng personally ideniirioble tnrormoiion (hoi is private trt nature.

J0.4 state WEBSITE COPYRIGHT

WWW Cepyrighl and Inlellect'ual Property RightsAll right, title and interest in the State WWW site <NH.GOV, etc.>, includingcopyrighi to all Dataand information, shall remain with the Sine. The'State shall also retain all right, title end interest

- in any user interfaces and computer instructions embedded within (he WWW pages. All-WWWpages end any other Oola or informatioh.ihall, where applicable, display Ihe State's copyright.

10.5 CUSTOM software SOURCE CODE

In Ihe event that the State purchases soRworc development services, which results In CustomSoftware, the-GomraciOr-shall provide tlie Staie with a copy of the source code for the CustomSoftware, which shall be subject to-the License rights. The State shall receive a worldwide,perpetual, irrevocable, non>e.xclusive paid -up right and license to use, copy, modify and preparederivative works ofony custom developed software. This section does not apply to the Contractor'sproprietary software code.

10.6 SURVrVAL.

This Conirsci Agreement Section 10; Inivtfeciual Properly shall surviv< the icrminaiion of theContract.

11 liSE OF STATE'S INFORMATION. CONFIDENTIALITV

11.1 USE OF STATE'S INFORMATION . "

In performing its obligations undc.r the Contract; the Contractor moy gain nc'ccss toinfortnaiioit of the State, iricluding State Confidential Informoiion. "Slate ConftdcnliolInformation" shall include, but not be limited to, information e.xempted from publicdisclosure-under Netv Hampshire RSA Chapter 91-A; Aqcuss m Public Ptcordx or\(iMtvin^z fsecc.g. RSA Chapter 91-A: 5 ixKmptiom). Tlie Contractor shall not use the StateConfidential Information developeti or obtained during the performance of. or acquired, ordeveloped by reason of the Cchiract. except as directly connected to and necessary for theContractor's performance under the Coniroct.

11.2 STATE CONFIDENTIAL INFORMATION

The Contractor shall maituain the confidentiality of and protect from onouihorlied iisc,disclosure, poblicaiion. and reproduction (collectively "release"), all State Confidcniiol

20)9-04}/RFP-20I9-D^-19-DATAA IT Provisions - Pan 2 Page2l oDiConlroctor IniyaU: ^Date:

)r Iniuals:


STATE OF NEW HaMPSHJRZ

Dcpurcmcnt of Health und Human Scrvict.iDtito Analyticj Platform for Optoid Crisis

DHHS-RFP-20l9-043/RfP-20l9.DPHS.l9-DATAA

PART 2. information TECHNOLOGY PROVISIONS

Informsiion thai becomes avoilable lb (he Coniracior in connection with iis performanceurtdcr (he Contract, regardless of its form.

Subject to applicable federal or State laws and regulations. Conndeniial loforntoiion shallnot include infonnation which; (i) shall have otherwise become ptiblicly available other ihartas a result of disclosure by the receiving pany in breach hereof; (ii) was disclosed to thereceiving party on a non-conrid'ential basis rrorT> a source other thon the disclosing party,which ihe-receiving pany believes is r>oi prohibited from disclosing such information as oresult, of an obligation in favor of the disclosing pany; (lii) is developed by the receivingparty Independently of. or wu known by the receiving.parry prior to, any disclosure of suchirtfonnaiion made by the disclosing-partyior (iv) is disclosed with the written consent of thedisclosing parly. A receiving panyalso may disclose Conndeniial Information to the extentrequired by an order of a court of competent jurisdiction.

Any disclosure of the Stale Conridential Information shall require the prior written approvalof ihe State. The Contractor shall promptly notify the State if any request, subpoena or 'oihcrlegal process is served upon the Controctor'regarding the State Conndeniial'lnfonnoiion. ondthe Contracior shall cooperate wiih the Slate in any cffon the State undertakes to contest therequest, subpoena or other legal process, at no additional cost to the State.

In the event of the unauihoriicd releose of State Conrideniiai Information, the Contractor,shall promptly notify the State, and the State may immediately be entitled to pursue anyremedy at law and inequity, including, but noi limited to. injunctivc relief.'

11.3 CONTRACTOR CONFIDENTIAL INFORMATION

Insofar as the Contractor seeks to maintain the conndentialiiy of its confidemiol orproprietary information, the Coniracior must clearly identify in writing ell inforrnaiion itclaims to be confidential or proprietary. Notwithstanding the foregoing, the Staleacknowledges that the Coniracior considers the Software and Documentation to beConndeniial Information. The Contractor acknowledges that the State is subject lo State andfederal laws governing disclosure of informoiion including, but.noi limited to. RSA Chapter91'A. The State shall maintain the confideniialiiy of the identified Corifideniiot Informationinsofar os ll is consisient with appticoble Stale and federal laws or regulations, including butnot limited to, RSA Chapter 9LA. In the event the State' receives a request for theinfofmaiion identified by the Coniracior as conndeniial, the State shall rtoiify the Contractorand specify the dale (he State will be releasing the rcqucsied information. Ai the request ofthe State, the Contractor shall cooperate and assist.the State with the collection and reviewof ihe CcmrBcior's information, ai no additional e.xpense lo the State. Any effon (o prohibitor enjoin ihe. release of the information.sholl be the Contractor's sole responsibiliiy and at(he Comracior's sole expense, if ihc Coniracior fails lo obiajn a.court order enjoining (hedisclosure, the State shall release ihc Information on the dote specified in the State's noticeto the Contractor, without any liobiliiy to the.Contractor.

11.4 survival

This Controci Agreement Section 11. Use ofStott 's fnformaiion. Ccn/idenUolliy. shall

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Date: '//i/jl



Dcpu.iimcnt of Health and-Humati ServicesOotQ Analytics Platform for Opioid Crisis

DHHS.RFP-20I9-043/RFP.2019-DPHS.19.DATAA

part 2 - information TECHNOLOGY PROVISIONS

survive lertninaiion or conclusion of the Coniraci.

12 LIMITATION OF LIABILITY ,,

12.1 state

Subject 10 applicable laws end reguleilons. in no event shall ihc Slate be liable for onyconsequcniial, special, .iiidircci. incidental, punitive, -or c.scmplary damages. Subject loapplicable,laws ond rcgulaiiOMS, the State's liability to the Coniractc shall not exceed the(oial Contract price set fonh in Contract Agreement -Ccnerol Provisions. Block 1.8.

12.2 contractor

Subject 10 applicable laws and regulations, in no event shall the Contractor be liable for anyconsequcrîial, special, indircci, incidental.' punitive or exemplary damages and the Contractor'sliability to the State for any claims, liabilities, or expenses relating to this Contract shall note.xcced two times (2X) the toial Coniro'ct price s.et/orth inConirnci Agreement - P07, General .Provisions, Block 1.8.

Notwithstanding the rorcgbirig, ihiS limiisiion of liability shall not apply to the Contractor'sobligation set forth in'Exhibii K, SccTion 1.2,.as well as the Indcmnirication obligation set fonhbelow in this Section 12.2 for any third pany claims for bodily Injury, death, or damage to real ortangible personal propeny to the e.siem caused by the Contractor's rtegligence or.willful

• inisconduci.

Notwiihsiandihg the monciary limiioiion contained in this po/ograph 12.2 above, in ihe eventa claim or action is .brought against the State in which .infringement, violoiion of Coniracior'sobligations under the. Business Associaie Agreement, and/or any third pany claims for bodilyinjury, deaih, or damage to real or tangible personal- property lo Ihc extent caused by the -Coniracior's negligence or willful miscondtici are alleged, the Contractor, ai its own c.xpcase,shall defend, indemnify and hold harmless the State against all such claims or actions for anye.vpenses, costs or damages, including legal fees and expenses, incurred by the State inconnection with such claims or actions.

12.3 STATE'S IMMUNITY

Notwithstanding the foregoing, noihitsg herein contained shall be deemed lo constitute n-waiver, of the sovereign immunliy of the Stoic, which immunity is hereby reserved to theState. This covenant shall survive termination or Controci conclusion.

12.4 survival

This Seciion 12; Limiioiion of LiobUiiy ihaW survive termination or Conlraci conclusion.

13 TERMINATION

This Seciion 13 shall survive the termination or Contract Conclusion.

1 • . ' ■ '13.1 TERMINATION FOR default

20l9D4)/RFP-20l90eK5 I9-DATAA IT Provisions-Part 2 PageZioF}!Contractor Inijial

Dale: VA//y


STATE OF NEW HaMPSHJREOcpuiiment of HcMlth and Humun ServicesOoU Analytics Plulform for Opioid Crisis

DHHS.RFP-20I9-043/RFP-20I9.DPHSI9-DATAA

part 2- INFORMATION TECHNOLOGY PROVISIONS

Any one or more of ihc following acts or omissions of the Controcior shall constitute er> event ofdefault hereunder ("Event of Oefauh")

a. Failure to perform the Services as required under ihc Coniraci or on schedule:b. Failure to submit any report required; and/orc. Failurr to perform any other covenem. term or condition of the Contract

13.1.1 Upon .the occurrence of any Event of Oefauli. which is not cured within the Cure Period' rollQwing written notice.from the State, the State may take any one or more, or all. of

the following actions;

a. Unless otherwise provided in ihc Contract, the State shall provide the Contractorwritten ttotice of default and require It to be remedied within, in the absence of agreater specification of time, ihiny (30) days from the date of notice. ("CurePeriod"). I f'the Contractor foils to cure the default within the Cure Period, the State

■ may terminate the Contract effective two (2) days after giving the Contractor notice' of icrininaiion; at its sole discretion, treat the Contract as breoched end pursue itsremedies'ai law or in equity or both.

b. Give the Contractor a wriiicn notice specifying the Event of Oefauli and suspendingall paynienis to be made under ihe'Coniract solely for the invoices in dispute (andany such dispute shall be resolved in accordanc with Section 16 below).

c. Set off ttgainsi any other obligations the State may owe to the Vendor any damages'the State suffers by reason ofany Event of Defautt;

d. Treat the Contract as breached and pursue any ofiis remedies at law or in equity, orboth.

e. Terminaie the Coniraci and procure Services ihat are the subject of the breach of theContract from another source and the Coniracior shall be liable for reimbursing theState for the excess costs of such rcplaccmenixServices, directly related to thereplacement of the Coniraci, to the e.xicni the fees,that the Siatc'aciuoUy pays exceed

■ the fees that the State would have otherwise-paid to the Coniracior. all of whichshall be subject to the limitations of liability Set forth in the Contract.

13.1.2 The Vendor shall provide the Siiic with wrinen notice ofdeTauli, ond the.State shall curethe default within thirty (30) days or the Vendor may terminate the Contraci.

13:2 termination FOR CONVENIENCE

13.2.1 The Stole may, at its sole discretion, terminate the Contract for convenience. In whole or• In part, by ihiny (30) days written notice to the Coniracior. In the event of a termination

for convenience, the State shall pay the Contractor the agreed upon price, if separatelystaled in this Contract, for Oeliverablcs for which Atccptajicc has been given by the Stateas wcll-as for any works-in-progress. Amounts for Services or Deliverables provided

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■ Department of Hcolth. und Human ServicesDota Analytics Platform for Opioid Crisis

DHHS-RFP.20I9-043/RFP.2019-DPHS-19-OATAA


prior 10 the dale of lerminoiion for v«rhicH no scporete price-is Slated under (he Contracishall be paid, in whole or in pan. generally in accordance with Coniract E.ihibii 6, Priceund Poyrntm Schtduft, of the Corilract. ^

13.2 J During the ihiriy (30) day period, ihc Coniracior shall wind do^vn and cease Services asquickly end elTicienily as reasonably ̂ ssible, wiihoul performing unnecessary ServicesOr activities and by minimizing negative effects on (he Siaic from such winding downnnd cessation of Services..

13.3 TERMINATION FOR CONFLICT OF INTEREST

13.3.1 The Stoic may terminate the Coniract by wriiicn notice if it reasonably determines thata conflict ofinicrcsi c.sisis. including but not limited to, a violation by any of the panicshereto of applicable laws regarding ethics in public acquisitions and procurement andperformance of Contracts.

in such case, the -Siote shall be chiiiled to o pro-raied refund of any currentdcvclopmcni. suppon, and msinienance costs. The Siaic shell pay all other coniraciedpayments thai would have become due and payable if the Contractor did not know, orreasonably did not know, of the conflict of Interest. •

13.3.2 In the event the Coniroci is terminated as provided above pursuant to a violation bythe Conirocior. the State shall be enitiled to pursue the same remedies against theContracipr as it could pursue in the event of a default of the Contract by the Conirocior.-

13.4 TERMINATION PROCEDURE

13.4.1 Upon terminaiionofthe Coniract, the Slate, in addition to any other rights provided Inthe Contract, may require the Contractor to deliver to the Siaie arty property, includingwithout limitation, Sonwere end Wrinen Deliverables, for such pan of the Contraci as

has been terminated upon applicable payment thereof end provided that onyOclivcrobles which are provided in-progress sholl be provided as-is and wiihoulwflrronly.

13.4.2 After receipt of a notice of termination, and except as otherwise directed by the Stale, ihieContractor shall:

. 8. -' ThsvStete sKali'^Yhiitled to any posi-ierminaiion assistance generally made available'with respect to the services for up to 30 deys and subject to applicable paymenttherefor, unless a unique data retrieval arrangement has been established as port of theSLA.'

b. Slop work under the Contract on the date, and to the extent specified, in the notice;

c. Promptly, but in no' event longer than thirty (30) days afler termination, terrfiinaie itsorders and subcontracts releicd (O.'ihe work which has been terminated and settle alt

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OocuSign Envelope ID; 4F1ED302-030B-4AAA-A50E-E1675D6E43F4


Dcparlmcnt of Hcolth and Human ServicesOota Anolylics Plalform for Qpiotd Crisis

DHHS-RFP-2019-043/RFP-2019-DPHS-I9-DATAA

PART 2 . INFORMATION TECHNOLOGV PROVISIONS

ouisiandin)^ liabitiiies and all claims arising out of such termlnaiion of orders andsubconiraccs, wiih ihe approval or roiincoiion of the Scale lo chc exicni rcquiced, wtiichapproval or recificaiion shall be final for ihe purpose of chis Section;

d. Take such action as the Siaie reasonably direcis. oir as necessary to preserve and proieciIhe property related lo ihc Comracc which is iri the possession of ihe Comraeior end inwhich (he State has an inicresi;

e. During any period of service suspension, ihe Contracior shall not iakc any action toinicmionally craSe any Siatedaia.

1.' In Ihc eveni of irnninaiion of any services or agrecmeni in encirtiy. ihe Contractorshall not i&ke any.aciion lo inienilonally erase'any Scale data for a period of;

• ' 10 days after the effective date of lerminoiton, if the ierminaiion is inaccordance wiih ihe-coniraci period

'• 30 doys afler Ihe effective dale of lerminalion, if ihc terminaiibn is forconvenience

• 60 days after ihe effective dole of lerminotion, if Ihe termination Is for cause2. After such period, the Conuacior shall have no obligation to maintain or provide

any State data and shall ihercofter, unless legally prohibiied, delete all Stale datain its systems or otherwise in iis possession or under its control.

f.- Upon applicable payment therefor, transfer title to the State and dejtyer in the manner,at the times, and to the extent directed by the State, any property.(except for ContractorTcchr>ology) which is required iq be furnished to the State and which has been acceptedor requested by the Siaic; and

' g. The Contractor shall implement an orderly return of State date in a CSV or anothermuiuolly agreeable format ot t lime agreed to by' the panics ond the subsequent securedisposal of Stote date;

h. The ComrBCtor sha.ll securely dispose of all requested data in oil of-its forms residingon the Contractor devices, when requested by the State. Date shall be permanentlydeleted and. shall, not be recoverable, occording to Noiionol Institute of Standards ondTechnology (NIST)-8pproved methods. Ccnificates of destruction shall be provided tothe State.

i. Provide written Certiftcation to Ihc Stale that the Coniroctor has surrendered to-thcState all said propeny. ■ •

U CHANCEOFOWNERSHIP

In the event that the Coniroctor should change ownership for any reason whatsoever, the State shollhove the opiion ofcominuing under the Coniroci vviih Ihc Coniroctor, its successors or ossigns for thefull remaining term of the Coniroci; continuing under the Contract with the Contractor, its successors

20I9.04)/R.FP.20I9-I^HS-I9-DATAA IT Provisions - Part 2 PageZSofJlConiracior Injiials: ^Dale. V/rA

DocuSign Envelope ID: 4F1ED302-030&-4AAA-A50E-E1675D6E43F4


Dcportmcnr of Hcatrh ond Human Scrvi€C3 ;Data Analytiu Plotform for Opioid Crisis

DHHS-RFP-2019-043/RFP.20I9.DPHS-I9.DATAA

part 2 - INFORMATION TECHNOLOGY PROVISIONS

or &ssigr>s for such period of time ti determined necessary by the Steie; or immediately lerminaie (heContfaci for convenience without liobiliiy to the Contractor, its successors or assigns.

15 assignment. DELEGATION AND SUBCONTRACTS

IS. I The Conirocior Shall not assign, delcgeie, subcontract, or otherwise ironsfer any of its interest,rights, or duties under the Coniroci vyiihoui the prior wrinen consent of the Siote. Such consent shallnot be unreasonably withheld. Any attempted transfer, assignment, delegaiiori, or other transfer made

■ without the State's prior wrinen consent shall Oe null and void, and may constitute an event of defaultat the sole discretion of the State.

IS.2 . The Cbnlracior shall remain wholly responsible for performance of the entire Contract even if.assignees, delegates. Subcontractors, or oihtr transferees ("Assigns") ore used.-unless otherwise agreedto in writing by the State, and the Assigns fully assumes in writing any and all obligations and liabilitiesunder the Conimci from the EfTective Date. In the absence of a written assumption of full obligations

. and liabilities of the Conirtict. any permitted assignment, delegation, subcontract, or other transfer shallneither relieve the Conitoctor of'ony of its obligations under the Contract nor affect any remedies'available to the Suite against the Contractor that may arise from any event of defouli of the provisionsof the contract. The State shall consider the Contractor to be the sole point of contact with regard to allcontractual maners, including peymeni of any and all charges resulting from the Contract.

t S.3 Notwithstanding the foregoing,- nothing herein shall prohibit the Contractor from assigning theContract to the successor of all or substantially oil of the assets or business of the Contractor provided

- (hot the successor fully assumes in writing all obligations and responsibilities under the Contract. In theevent that the Conirocior should change ownership, as permiued under Section |5: Chonj^t ofOwnership, the State shall have the option to continue under the Contract with the Contractor, itssuccessors or assigns for the full remaining term of the Contract; continue under the Contract with the

. Contractor, iis successors or assigns for such period of time as determined necessary by the Sioie; orimmediately terminating the Contract wlihoui liabiliry to the Coniracior. its successors or assigns.

16 DISPUTE RESOLUTION

Prior 10 the filing of any formal proceedings with respect to a dispute (other than on action seekinginjunctive relief with respect to intellectual property rights or-CohndentiorInformation), the ponybelicviitg itself aggrieved (the "invoking Pany") shall call for progressive management involvement inthe dispute negoiiaiion.by wrinen notice to the other party. Such notice shall without prejudice tothe Invoking Parly's right to any other remedy permiued under the Comraet.

The panics shall use reasonable efforts to arrange personal meetings and/or telephone conferences asneeded, at mutually convenient times and places, tMiween negotiators for the ponies at the followingsuccessive management levels, each of which shall have a period of altoned time as spcciHed below in.which 10 attempt to resolve (he dispute:

Oitpuie Resolution Responsibility and Schedule Table

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DocuSign Envelope ID: 4F1ED302^30BÂAA-A50E-E1675D6E43F4

state of new HAMPSHJI^Department ofHcolth ond Human ServicesDalu Analytiu Plotform for Opioid Crisis

DHHS.RFP.20I9-043/RFP.2019.DPHS-I9-DATAA

PART 2 . information TECHNOlOGY PROVISIONS

•UEVCp . Deloiite Consulting,:^LP

sT'/kTE.: CUMULATrVl'

allotted •:

TIME ..

•Primal^ Jeffrey WalkerSenior Manager

Andrew Chalsma

State ProjectMonoicr CPM)

5 Business Days

'FirsV:! ;. i:

. '. Kn •

CrcgorySpinoManaging Director

David Wieiers

Director. BIS

10 Business Days

■^Secood,.

• ; r.

Scoit WorkmanManaging Oirecior

JcfTrey A. MeyersCommissioner

IS Business pays

The aliened lime for ihe Hrsi level ncgoiimions shall begin on ihe dale ihe Invoking Party's noiice isreceived by The other pony. Subsequent allotied time is days from' the dote that the original InvokingPony's noiice is received by the other party. In the eveni-ihoi the panics do not resolve the disputewithin the time periods set fonh above, either party may puhue its available remedies, at l«w or equity,in accordance with Section 17.7 below.

17 SAASCENERALTERMS AND CONDITIONS

17.1 COMPUTER USEIn consideration for receiving access to ond use of the computer fociliiies. neiwofk. licensedor developed soAware. software maintained or .operated by any of (he State eniiiics, systems,equipment. Documcniaiioh. inlbrmation. reports, or data of any kind (hereinoner"Information"), the Contractor understands ond.agrees to the following rules:

0. Every Auihorieed User has the reiponsibiliiy to assure the protection ofinformaiion fromunauthoriied access, misuse, iKcfl, damage, destruction, modincaiion, or disclosure.

b. That information shall be used solely for conducting-ofncial State business, end ell oihcruse or access is strictly forbidden including, but not limited ip, personal, or other private ,end non-State use and that at no time shall the Contractor access or attempt to access any'informalion without having the express authority to do so.

c. That at no time shall the Coniractor access or ancmpi "to access any information .in amanner inconsistent wiih ihc approved-policies, procedures, and /or agreements relatingto system cniry/access.

d. ' E.xcepi for ContVacloi Technology, that all soRware licensed, developed, or beingevaluated by the State cannot be copied, shared, distributed, sub-licensed, modiritd.

• reverse engineered, rented, or sold, and thai at all times the Coniractor must use reasonablecore to protect and keep such software conndcniici in accordance with the liceitsc or anyother Agreement c.tecuied by the State. Except for Comrocior Technology, onlyequipment or software owned, licensed, or being evaluated by the State, con be used by

20l9-0d)/RFP-20l9.OConiracior InitialDate;

Iniliels:

S I9.DATAA IT Provisions - Pan 2 Poge 28 of 31


STATE OF NEW HAMPSHJRI

Deportment of Hcolth and Human Scn'iccjDoto Analytics Platform for Opioid Crisis

DHHS.RFP.20l9-043mFP.20l9.DPHS.l9-DATAAPART 2 . INFORMATION TECHNOLOGY PROVISIONS

ihe Conitociot. Personal softwore (including bui not limiied lo palmtop sync tonwore). shall not be installed on any equipment.

c. That ifiheConirBcioris found to be in violation of any ofihe above-stated rules, or E.xhibliP. OHIHS Information Secoriiy Requirements, the User may face rernoval from the SiotcContract, and/br criminal or civil prosecution, if the oet eonsiiiuies a violation of law.

17.2 EMAILUSE

EMail and Other electronic communicoiion messaging systems are State of NewHampshire property otxl are to be used for btisiness purposes only and in accordance wiibE.xhibii P, OHHS Inforntaiion Security Requiremenis. Email is defined as "internal Emailsystems" or "State-funded Email systems." The Contractor understands and agrees that use ofemail shell follow State standard policy (ovailab)e upon reqtresi).

17.3 INTERNET/INTRANET USEThe.lniernet/lnirBnct is to be vised for access to and distribution ofinformation irt direct supponof the business of the Stale of New Hampshire according to Stoic standard policy (availabletipon-rcquesi).

17.4 REGULATORY COVERNMENT.APPROVALSThe Contractor shall obtain all rsccessary and applicable regulatory or other govemmeniolapprovals necessary to perform its obligations under the Coniroct.

17.5 INSURANCE CERTIFICATE

The Insurance Ccrtificoie should note ihe'Ccrtiricetc Holder Irt the lower left hand block includingState of New Hampshire, Oepanmeru Name, name of the individual responsible for the fundingof the contracts ond his/her address.

p.6 EXHIBITS

The-Exhibiis. referred to. in and oiiached to the Contract are incorporoied by reference as iffully included in the le.xi.

17.7 VENUE AND JURISDICTIONAny action on the Coniroct may only be brought in the State of New Hampshire, McrrimackCounty Superior Court.

I7.8SURVIVAL

The terms., conditions and waneniies contained in the Contract that by their coniexi ereintended to lurvivt the completion of the performance, cancellation or termination of theContract shall so survive, including, but not limited io. thc.tcrms of the E.xhibit £ Section 3; • •Records Retention ond Access Requiremenis, Exhibit E Section ̂ -.'Accounting Requiremenis.and Ccncra) Provisions-Section 1 1; Use of State's Informfiiion, Confidentiality and Ccnerol'Provisions- Section (4: Termination which shall all survive the tenninatlon of the Coniroct.

17.9 FORCE MAJEURE

20I9-04)/RFP-20I9-Dms-I9-OATAA IT Provisions-Port 2 Pagc29of3lConirocior Initials:

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Department of Health and Human Sen'icesOatti Analytics Platform for Opioid Crisis

DHHS-RFP-20I9.043/RFP-2019-DPHS-I9.DATAA


Neiihcr the Coniroctor nor-the Siate shall be responsible for delays or failures in performDnceresuming from events beyond the control of such party and without fauti or negligcrKe of such

, party. Such events shall include, but not be limiied -to, acts of Cod. strikes, lock outs, riots,and acts of War, epidemics, acts of Covernmem. Tire, power railures, nuclear accidenu,e'anhquakcs, and wnusually'severe weiiher.

Except in the event of the foregoing. Force Majcurc events shall not include (he Contractor'sinability to hire'or provide personnel needed for the Contractor's perrormence under theContract.

I7.10NOTICES

Any notice by a party hereto to-ihc other party shall be deemed to hnve been duly delivered orgiven at the time of mailing by certified mail, postage prepaid, in a United States Post Officeaddressed to the parties at the following addresses.

ro. Tiie CONTKACrOR:

DELOrriK coN.sui/nNC

7 I:ACLII square

CONCOHD.NH 0J3OI

lOS'lATr-:

STATE OF NEW FIAMPSHIUE-

OEPAaTMENT OF HEALTH

human services

•129 PLEASANT STREET

CONCORD, n'h 03301

AND

17.11 DATA PROTECTION-

The Coniracior shall comply with E.-thibit P of this Contract. Information Sccuritv-RcQuircmcms.

17.12. DATA LOCATION

The Contractor shall provide its Services to the Siaie and solely from data centers within theCominemel United States. All storage, processing and transmission of State data shall berestricted to information technology systems within the .Continental United States. TheContractor shall not allow its personnel or sub-contractors to store State data on portabledevices, including personal computers, except aj set fonh in. E.xhibii'P, DHHS Information"Security Requirements.

17.13. SECURITY incident OR DATA BREACH NOTIf ICATION -

The Contractor shall comply with Exhibit P of this Contract, Information SecurityRcouifcmcms.

17.14. BREACH.RESPONSIBILITieS-

Thc Contractor shall comply with Exhibit P of this Contract. Information SecurityReQulremenis.

17.15. NOTIFICATION OF LEGAL REQUESTSThe Contractor shall comeci the State upon receipt of any electronic discovery, litigation holds,discovery searches and cxpen testimonies rtleied (o (he State's data under this contract, or

20I9.043/RFP-20I9-DPHS]Contractor Ipitjols:

Date;

tor Initiol:

0PHSL9•DaTAA IT Provisions - Pert 2 Page 30 of 31



Department of Hcnllh und Humiin ServicesData Anulytics Piiitform for Opioid Crisis

DHHS-RFP.2bl9-043/RFP.2019-DPHS-l9-DATAAPART 2 ■ INFORMATION TECHNOLOGY PROVISIONS

which might reasonably require access to the data of the State. The Contntcior shall refer to .■E.thibii P. OHMS Informaiiort Security Requirements for additional provisions.

17.16. contract auditThe Contractor shall allow the State to audit conformance to the contract terms. The Slate mayperform this audit or contract with a third pony at its discretion and at ihe SiQie's expense.

17.17. SeCURITV /The Contractor shall disclose its non^proprieiary security processes and technical controls tothe Stale in the form of-Cortiracior's information Security Staierrteni such thai adequateprotection and ne.xibiliiy can be attained between the State and the Contractor. For example:virus checking and pen snifTing — the State and the Contractor shall underatertd each other'sroles and responsibilities.

17.18. NpN-DlSCLOSURE AND separation OF DUTIESThe Contractor shall enforce seporaiion of job duties, require commercially reasonable nondisclosure agreements, and limit stoff knowledge of State daia to that which is reasonablynecessary to perform job duties.

17.19. IMPORT AND EXPORT OF DaTaThe State shall have the ability to import or c.xpon 'data vvlth respect to the DAP in piecemealor in entirety at its discretion without interference from the Contractor. This includes the abilityfor the.State to import or e.xpotl data to/from other service providers.

17.20. RESPONSIBILITIES AND UPTIME GUARANTEEThe Contractor shall be responsible for.ihc acquisition and operation of all hardware, sofhvareand network support related to the services being provided. The technical and professionalactivities required for establishing, managing and maintaining the environments are theresponsibilities of the Contractor* The system shall be available 24/7065 (with agreed'Uponmaittienancc downtime and subject to (he availability of the State's applicable server), endprovide scrviccio customers as defined in the SLA.

17.21. RICHTTO REMOVE INOfVIDUALS ,The State shall have the right at any limc to require that the Contractor remove from irticroctionwith Slate any the Contractor representative who the State believes is detrimental to its workingrelationship with (he Contractor. The Slate shall.provide the Controctor with r>6iice of itsdeiermlnaiion.ahd the reasons it requests the removal. If the State signifies ihoi a potential securityViolation exists with respect to the request, the Coniracior'shall promptly remove such individual,the Coniracior shall not assign the person to any aspect of the contract or future work orderswithout the Stote's consent.

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Deportment of Health and Human ServicciGoto Analytics Plotrorm for Opiold Crisis

DHHS-RFP.20I9.043/RFP-20I9-DPHS.I9-OATAA

PART 3-EXHIBIT A

CONTRACT DELIVERABLES

1. Ptoblem Statement: The Depahment of Heaiih and Human Services requires a BusinessIntelligence <8l) Solution, with specific funciionaliiY lo surround the creation' of en. opiolddashboard, utilizing multiple disparate systems data in a smgle centralized repository ofinformation. This agreemeni also requires Ihe necessary training (or the Departmeht tocontinue to support and expand the solution and uliiize additional systems in order to scale(he sysiem and maintain it post-implementation.

2. Goals - Implement a scalable enterprise data anatytlcs platform that serves as acomprehensive daia repository across multiple source systems, providing isnaiytic

- capabilities thai address the current opiold crisis. Platform will extend the existing DepartmentEnterprise Business Inielligence <E6I) environment to ttecome the -Data -Analylics Platform(DAP).

3. Project Overview The general scope of the projecl is to provide Deloitte's Health and HumanServices (HHS) interactive Opioid insights module, to serve as a baseline solution for theOeparirnenrs Comprehensive Opioid Response Business Intelligence (CORBi). The module-shall be comprised of several dynamic Tableau dashboards connected lo data, includingmachine learning models process and analyzed in R or Python.

4. Statement of Work

4.1. The Statemerii end Scope of Work ate addressed through;4.1.1. Business Requirements Docurnent

.4.i".2. ' Vendor Response lo RFP

5. General Project Assumptions

5.1. The Contractor will provide project tracking tools and templates to record and manageÎssues, Risks, Change Requests. Requirements. Decision Sheets, and other-documentsused in the management and tracking of the project. The State of New Hampshire andthe Contractor's Projecl Managers will review these tools and templates and determinewhich ones will be used for the project. Trairiing on these tools and templates will beconducted at the start of each phase in which, they will be used.

5.2. Prior lo the liommenccment of work on Non-Software and Written Deliverables, theContractor shail provide to.ihe State e template, fable of contents, or agenda for Reviewand prior approval by the Stale.

5.3. The Contractor shall help ensure that appropriate levels of security arc implamcnled andmaintained in order lo protect the integrity and reliability of the State's InformationTechnology resources,, infbrmaiipn. and services. Security requirements are defi.ned InAppendix C-2 of the Request for Proposal. The Contractor' shall provide the State

20l9-O43rRFP.20lt>OPHS.l9OATAA

Exhibit A - extract Deliverables - Part 3Dale:

Contractor's In'rtials Page t of 6

DocuSign Envelope ID: 4F1ED302-030BÂAA-A50E-E1675D6E43F4

state of new hampshjre. Dcp;irtrncnt of Hcwilh and Human ServicesDota Analytics Platform for Opioid Crisis

DHHS-RFP-20I9-043/RFP-2019.DPHS19-DATAAPART 3-EXHIBIT A


resources, informalion. and Services on an ongoing basis, with the appropriateinfrastructure and security controls to ensure business continuity and to safeguard theconlideniiaHty end irttegrity of State networks. Systems and Dale.

5.4. The Deliverables are set forth In the Schedule described below in Section 6'. 6yunconditionally accepting e Deliverable! the State reserves the right to reject any end allDeliverables (as deHned In Section S.S of the Contract) in the event the-State detectsany Deficiency in the System, in whole or in part, through completion of ail AcceptanceTesting, including twt not limited to. Software/System Acceptance Testing, and anyextensions thereof.

5.5. Pricing for Deliverables set forth In Exhibit B: Price end Payment Schedule. Pricing willbe eHective for the Term of this Contract, end any extensions thereof based on mutualagreement.

DELIVERABLES. fVtlLESTONES. AND ACTIVITIES SCHEDULE. The,sprints representedbelow will be prioriliied based upon the minimally viable product as defined in Ihegrertt. Thescope of the sprints can be refined and adjusted based on the sprint backlog as agreed uponby the vendor and the state consistent with the change management process defined insection 9.:

Activity, Oellvdrsble, orMilestone

Dallverable Type ■ Estimated Start

Date

Estimated

Finish bate

Agl e Sprint Activities

1 Sprint 0 (Project Planning &InlHstlonl

Agile Sprint 4/112019 4/12/2019

2 Sprint 1 (Child Welfare endCDC Date Integration &Visuatlxatlon)

Agile Sprint 4/1S/2019 6/10/2019

3 Sprint 2 (Modlcoid &Commercial Claims

integration)

Agile Sprint 6/13/2019 6/T/2019

4 • Sprint 3 (VitalRecordft/Medlcol Examiner.

Granl/St.ata BOAS andNaloxone Services Data

Integration

Agile Sprint e/10/2019 7/6/2019

6 Sprlnt4|L1veHo$pl(alEOSurveillance. AHEOO dataIntegration & AT>RISK 'Prodictlve Model with

Google Digital Data)

Agllo Sprlnl 7/8/2019 8/2/2016'

20l9^4j/RFr>.30l9.0PHS-l9.0ATAA

Exhibit A - Contract Deliverables - Part 3Date: yA/f AConlraclor's inlilBis ^ Page 2 of 6


state OF New HAMPSHI^Department of Hcolrh end Human ServicesData Anolytics Flotrorm for Opioid Crisis

DHHS.RFP.20l9.043/RfP-20l9-DPHS-l9DATAA

PART 3 - EXHIBIT A

CONTRACT deliverables

20l0-043/Rrp.20l9-DPHSl9OATAA

Exhibil A - Coniraci Deliverables - Part 3Dale: HJi/i* AContractor's Initials ^

6 Sprint 6 (Emergency MedtciiS0rvlceodate(TEMSlS)&HHStOploldlnelghtDaahboard

Agile Sprint 6/6/2019 6/30/2019

7 Sprint 6 (30 Day ClosooutPlus remalhinn Warrentvt

Aelle Sprint 6/3/2019 11/29/2019

Sprint 0 (Planning and Pro]oe( Managemertt)

8 Conduct Project KichorrMeetlnp .

Non-Sortware April 2916

9 Work Plan- Written April 2019

10 Infraslructyro Plan,Including Oeahtop andNotwork ConfigurationRoautromonta

Written April 2019

11 Security Plan Written April 2019

12 Communications and

Chanpe Manapament Plan

Written April 2019

Sprint Execution (InBtailatlon, Testing, and System Daploymant)

13 Sprint 1 Summary Written

Projocl SlatuaRoforu

Written April 2019-August 2019

Dally Scrum Notes Written April 2019-August 2019

RequirementsTracoablilty Matrix

Written April 2019-Auguot 2019

Data MigrationDesign and DataSource Extract Logic

Written -April 2019-August 2019

Code Oovelopmentand Unit Testing

Software April 2019-

August 2019

Conduct Integration ,•Toatlng

Non-Sottwaro April 2019-AuguBt 2019

* Conduct User

Acceptance Testing

Non-softward April 2019-August 2019

Oepioymant Plan Written April 2019-August 2019

Data Loaded into

Production

Environment

SofTware April 2019- •Auguot 2019

Conduct Training Non-Software ■ April 2019-.Aufluat 2019

Execute SecurityPlan

Non-Software- ■

April 2019-Aufluet 2019


Page 3 of 6




DHHS-RFP-20I9-043/RFP-20I9.DPHS-19-DATAAPART 3-EXHIBIT A

CONTRACT DEUVERA8LES

Project StatusReoons

Written April 2019-Aunusl 2019

Dally Scrum Notes Written April 2019-Auflust 2019

RequlremontaTrecoobllltv Mstrli

Wrinen April 2019-Aunust 2019

' *DaiaMlgralion ■Doslgn end Oeia

Sourco Eilrect Looic

Written April 3019-Auguet 2019

Codo Oevelopmontand Unit TostiOQ

Software April 3019-Auflusr2oid'

Conduct inleorationToatinfl

Non-Software April 3019-Auflust 2019

Conduct U&or

Accobiancb TestlnaNon-software April 2019-

Auflust 2019

Ooployment Plan WrIRen . April 2019-Auflust 2019 ..

Data Loaded into

Production

Envtronmont

Software April 2019-August 2019

Conduct Training Non-Software April 2019-Auflust 2019


Non-Software April 2019-Aufluei 2019


Project StatusReports

Written April 2019-Auaust 2019

' Daily Scrum Notes Written April 2019-Auflust 20t'9

RequirementsTraeeabiiltv Matrix

Written April 2019-

Aubuat 2019Dote MigrationDoolgn and DataSource Extract Loflic

Written April 2019-

Auguot 2019

Code OevQiopmentend Unit Tostlnp

Software April 2019-Auflust 2019

Conduct IniegreilonTesting

Non-Softwore Apr1).20.19-Auflusl 2019

Conduct User

Acceptance TesilnoNon-software April 2019-

AuflU9l.2019• Deployment Plan Written April 2019-

Aufluet 2019

• ■ ^Data Loaded intoProduction

Environment

Software. April 2019-Auguol 2019

20I9-04)/RFP.20I90PHSI9.DATAA

ExhiDil A - Contrdct Deliverables - Pan 3

Date: VAAContraclor's-iniiials Page 4 of 6



Department of Health snd Human ServicesData Analytics PlDtform for Opioid Crisis

DHHS-RFP-20I9 043/RFP:1019-DPHS-19.DATAAPART 3-EXHIBIT A


Conduct Tralrting Non-Software April 2019-August 2019-

Eiecute SecurityPlan

Non-Software'

Aprll-2019-August 2019


Projoct StatusReoorts-

Written April 2019-Auauflt20l9

Dally Scrum Notes Written April 2019-August 2019

RequlrornanUTraeeablllty Matrli

Written April 2019-Aufluat 2019

Data MlgratJonDesign and DataSource Extract Logic

Wrtnen April 2019-August 2019

Coda Oavetbp'mont •. and Unit Taellnfl

Software April 2019-Auguat 2019

Conduct tnlogratlonTesting

Non-Software April 2019-Auguat 2019

Conduct Uoor

Aecebtance TastingNon-software April 2019-

August 2019

Deployment Plan • Wrtnen \ April 2019-Augusl 2019

Data Loaded Into

Production

Environment •

Software

j

April 2019-August 2019

Conduct Training Non-Software < April 2019- .August 2019 -

Ei'acula SecurityPlan

Non-Software'

April 2019-Augusl 2019

.17 Sprint 6 Summary Wrtnen

' Project StatusReoorta

Wrtnen April 2019-Auguot 2019

Dally Scrum Notes Wrlnen April 2019-Augusl 2019

RequirementsTraeeablllty Matrix -

Wrtnen♦

April 2019-Auflust 2019

Data MigrationOaaign and DataSource Extract Logic

Wrtrton April 2019-AuQUOt 2019

Code Oevelopmantand Unit Testing


Conduct IntegrationTesting

Non-Softwaro April 2019-August 2019

Conduct UserAcceptance Testing

Non-eoftwaro April 2019-Augufit 2019

20I9.<I4J/RFP-20I9.DPHSI90ATAA

EithlbU A - Cpnkaci Deliverables - Part 3Date: >

Contraciors Inilials ^ Page 5 of 6

DocuSign Envelope ID: 4F1ED302-030B-4AAA-A506-E1675D6E43F4

STATE OF N£W HAWPSHJREOcpartmtnl of HcuUh and Human Scn'icesOoto Analyttcj PlQlform for Opioid Crisis

OHHSRFP.2Ol9-0«/RfP-20l9-OPHSl9DATAAPART 3. EXHIBIT A

CONTRACT 0EUV6RABLES

...

Deployment Plen Written April 2019-Auguet 2019

Deto Loeded into

Production

Environment


Conduct Trelnlop Non-Software April 201S-

August 2019Eiecute SecurttyPlen

Non-Software April 20ie-

August 2019Sprint 6 (Cleon up end Project Closure Actlvdles es Needed)

16 End User Support Plen Written September2019

Buelneee Continuity Plan Written October 2019

20 Documentetlon of

Oporstlonal ProceduresWritten .

1

November,

2019 ,21 Ongoing Hosting Support Non-Softwero Scptombbr- '

November

2019 •

22 Conduct Project ExitMeetlnp

Non'Software November.

2019

23 Conduct System'Performsnce (Loed/Stress)Teetlnp

Non-ooftware October, 201.9

, • 24 Certlflcetlon of 3rd Perty PenTeoling and ApptlcetlonVulnorsbllllv Scannlnp

-Non-software October, 2019

20I9-04)7RFP.20I9DPHSI90ATAA

Exhibit A >> Contract Oaliverables - Pad 3Dale: •/A/yiContractor s Initials Page 6 of 6

DocuSign Envelope ID; 4F1ED302-030B-4AM-A50E-E1675D6E43F4

STATE OF HAMPSHIREDepartment of H.coltli endDuta AnolYlics Platform for Crisis

OHHS.RFP.20.^04V^^^^^. PRICE AND PAYMENt SCHEDULE

1. payment SCHEDULE

1 1 Not to Exceed • r» i

, , , TN3 i, 0 FIXED PRICE ConUocMor e

p3,mon. ta.es delcw.

Activity. Oellverablo. orMilestone

beiwerable• Type

Estimated.SUrtDate

Estimated

Finish

Date

0 (Project' Planning^ * iniiiation)

Agile Sprint

Sprint 1 (Child-Welfare and COGnatfl Inieoration & Visualizat'on)Sprint 2 (Mediceid 5 Commercialriaims ifiteoratiofil.(

Agile Sprint

Agiie'Sprlrit-.laims —

Sprint 3 (Vital Records/MedicalExaminer. Grant/State 0DAS arvJ

•vs: " Natoxone Services DataIntegration rT—TASprint 4 (Live Hospital EDISêillance: AHEOO dataintegration & AT-RISK Predictive

wuith GooQle Digital Data)__Sprint 5 (Emergency MedicalServices data (TEMSIS) & HHS.Opioid tf^îQht Dashboard

Agile Sprint

Agile Sprint

Price

<n/2019 An2/2019

0/15/2019 5/10/2019 '"fI""'"'

5/13/2019 , 6/7/2019 Included

Agile spnnl. 6/10/2019, 7/5/2019 Included

7/6/2019 '8/2/2019 Included

8/5/2019 6/30/2019 Included

■U^swocture ^n, includingDesklop and NetworkRequirements.

Dtan

Written

11 Security PlanWritten

April. 20t9 I, S46.338_

Oate.JÂz^. _ / . Page lot 12Contractor s Irtitials _5eL-

DocuSign Envelope ID: 4F1ED302-030B-tAAA-A50E-E1675D6E43F4

STATE OF NEW HAMPSHIREDcpurimcnt of Health and Human ScmccsDalo Analytics Platform for Opioid Crisis

DHHS-RFP-20I9-043/RFP-2019-DPHS.I9.DATAA.part 3 . EXHIBIT B •

PRICE AND PAYMENT SCHEDULE

rCommunications and Change• 1 Management Plan \

V . ••• • sprint Exccotldn (lnst«

Written

lUallon.'Testlng and System Oep

April. 2019

loyment) .

$46,338

$381,569.4013 1 Sprint 1 Summary

Project Status Reports

WfmCn

Written

April 2019« August2019

lr>ciuded in theSprint •

'Summary

Daily Scrum Notes Written

April 2019- August'2019

tnciudso in me

SprintSummary

1 'Requirements1 Traceability Matrix

Written

April 2019^-August

2019

InciuoCQ in me

sprintSummary

1 Data Migration Diesign1 and Data Source Extract Logic

Written

April 2019-AuguSl2019

Included m ine

SprinlSummary

1 Code Development and1 unit Testing ' -

• .Software

April 2019*August2019

Included m ine

SprintSummary

■ . Conduct inlcgrafionTesting

Non-Software

April 2019-August2019"

Included in ine

■ Sprint•Summary

Conduct User

1 Acceptance TestingNon-software

April 2019-Augusi

■ 2019

Included in tne

Spririt •Summary

Deployment Plan Written

April 2019-August2019

Inciuoea in ine .

sprint. Summary

Data Loaded intoProduction Environrnenl

Software

April 20,19-August

■ 2019'

Included in me

, SprintSummary

Conduct Training Non-Software

April-2019-August2019

Inciuoep in inesprint

Summary

Execute Security Plan\ .

Non-Software


SprintSummary

$301,569.40■14 Sprint 2 Summary

Project Status Reports

• wriuert

Written

April 2019- August

2019

Included In theSprint

1 Summary

70l9-043/RFP'20t90PHSI9;OATAAExhibit B - ̂ ce and Payment Schedule - Pat 3


STAtE OF NEW HAMPSRIRE• Dcpunmcnt of Hcultti und Human Sco'iccjDoto An&iy<ics Platform for Opioid CHsis

DHHS-RFP-2019-043/RFP-20I9-DPHSI9-OATAAPART 3 • EXHIBIT B


Dally Scrum Notes . vvritten

April 2019- August2019

Included In the

SprintSummary

RequirementsTraceability Matrix

Written

April 2019- August2019

Included In the

Sprint .Summary

Date Migreii'on Designand Data Source Extract Logic

' Written

April 2019-. August2019

Included in the

SprintSummary

) Code Development andUnit Testing

Software•

April 2019-August■2019

Included In theSprint .

• Summary

Conduct Integration .Testing

Non-SoftwareApril 2019-

August2019

Included In the■ Sprint

Summary

• . 1 Conduct UserAcceptance Testing'

Non-software•

April 2019-August'2019


Summary "

Deployment Plan WrittenApril 2019-

August ;20,19

Included In IheSprint

Surrimary

Data Loaded intoProduction Environment

SoftwareApril 2019-

August2019

Included In the• Sprint

. Summary

ConductfTraining Non-SoftwareApril 2019-

August2019


Summary

Execute Security Plan Non-Software S


Included In the.Sprint

Summary

15 Sprint 3 Summary Written .$381,569.40

Project Status Reports Written

April 2019- August

2019 •


Summary


V April 2019- August

2019

Included In theSprint ■

Summary


WrittenApril 2019- August

2019

Included In iheSprint

Summary

20t9.04j/RFP.20I90PHS.t90ATAAExMbit 8 - Rfice end Payment Schedule - Part 3Date; VAA /rftfttrartfif ft Initials ^ Pa9e3oM2

DocuSign Envelope 10; 4FlED302-030B-4AAA-A50E-E1675i:)6E43F4

STATE OF NEW HAMPSHIREDtportmcnt of Hcslth and Human ServicesDulo Analyeics Platform for Opioid Crisis

DHHS-RfP-20l9.043/RFP-20l9 bPHS-l9.DATAAPART 3. EXHIBIT B


Data Migration Designand Data Source Exiract Logic

Written ■f'

April 2019-August2019 '

Included in the

Sprint■Summary

Code Development andUnit Testing Software



Summary

Conduct integrationTesting Noh-Software



• Summary


Non-software/

Apfil2019-Augusl2019


Summary

Deployment Plan WrittenApril 2019-

August2019


Summary

Data Loaded intoProduction Environment

SoftwareApril 2019-

August2019

Included In the. SpriiitSummary

Conduct Tr:aining Non-SoftwareApril 2019-

August2019


Summary .

Execute Security Plan Non-SoftwareApril 2019- .

August2019.

Included in the. Sprint ■Summary

16. Sprint 4 Summary Written $381,569.40

\

Project Status Repons WrittenApril 2019- August

2019


Summary

Daily Scrum Notes WrittenApril 2019- August

2019

Included l.n theSprint'

Summary

RequirementsTraceabiiity Matrix

WrittenApril 2019- August

2019


Summary

Data Migration Designand Data Source Extract Logic

WrittenApril 2019-

Augusl2019


Summary

Code Development andUnii Testing Software


Included |n theSprlrit

Summary

20I9-04)/RFP-20I90PHS-19-OATAAExhibit B - Price and Payment Schedule - Part 3Date: */////Y ✓ ' .Contractor's Iniiials y Page A of 12


STATE OF NEW HAMPSHIREDepartment of Health and Human ServicesData Analytics Platform for Opioid Crisis

DHHS-RFP.2019-043/RFP.20)9DPHS-I9.DATAAPART 3. EXHIBIT B


Conduct integrationTesting

Non-Software

April 2019-Augusi2019

Included In the

SprintSummary •

Conduct User

Acceptance TestingNon-software

1


Included In the

SprintSummary


April 2019-

August2019

Included ir> the

SprintSurrirnary

. Data Loaded into

Production EnvironmentSoftware

April 2019-AuguSt2019

Included In the

Sprint' •Summary

Conduct Training Non-Software

•April 2019-

. August2019

Included In Ihe

Sprint •Summary

Execute Security Plan Non-Software

April 2019.August2019

included in the

' SprintSummary

17 Sprint S Summary Written $361,569.40

Project Status Reports •Written

April 2019- August2019 •

Included in the

SprintSummary


'.April 2019T August2019

Included In the'

SprintSummary


Written

April 2019'• August

2019 ■'

Included In the

SprintSummary

Data Migration Designand Oala Source Extract logic

Written



Summary

Code Development andUnilTe$tif>g

Software

Apfir2019-August20-19

Included In the

SprintSummary

Conduct IntegrationTesting

Non-Software

April 2019-August.i2019

Included In the

Sprint 'Summary


Non-software

April 2019-■August2019

Included In the• Sprint

Summary

20J0-0O/RFP-20I9 DPHS l9 0AtAA- •Exhibit 8 T P/ice and Poymcni Schedule - Part 3Exhibit 8 j fyice ano KoyrDale- Hih- /Contractors Initials Cv Page 5 oM2


STATE OP NEW HAMPSHJ^Deportment of Health ond Human ServicesData Analytics Platform (or Opioid Crisis

DHHSRFP.20I9.043/RFP.20I9.DPHS.I9.DATAAPART 3. EXHIBIT B



April 2019.

August2019

Included In the

Sprint'Summary

Data Loaded into

Production EnvironmentSoftware



Summary

Conduct Training .Non-Software

April 2010-

August2019

Included In the

SprintSummary

Execute Security Ptan NoorSoftware

April 2019-August2019 •

Included In (he

SpriritSummary

.-i- Sprint 6 (Clean up and. Project Closure Activities as Needed)

16 End User Suppofl Plan WrittenSeptember.2019

$0

19 Business Continuity Plan WrittenOctober.2019

W

20Documentalion of OperationalProcedures

WrittenNovember.

2019SO

21 Ongoing Hosting Support\ •

Non-Software

September

November

2019

so

22 Conduci Project Exit Meeting Non-SoftwareNovember

2019$0 .

23Conduct System Performance

■ (Load/Stress) TestingNon-software'

October.

2019so

24

Cenificalion of 3rd Parly PenTesiing and ApplicationVulnerability-Scanning

Non-softwareOctober,2019

so

1.2. Proposed Vendor SlaH, Resource Hours and Rates Worksheet

1.2.1. The loiiowing worksheet indicates STAFFING TITLES individuals that shall be' assigned to the Projeci. their hours and associated applicable rates. Names

are provided for INFORMATIONAL PURPOSES RELATED TO THEPROPOSED FIXED PRICE. AND OTHER THAN KEY PERSONNEL. NAMESARE SUBJECT TO CHANGE BY DELblTTE AS REOUIREO .

20I9.00/RFP;20>9.DPHSII>DATAAExhibit 8 - ̂ice and Payment Schedule - Part 3Date:

AContractors Initials . Page 6 of 12

DoCuSign Envelope ID: 4F1ED302-030B-4AAA-A50E-E1675D6E43F4

state of new HAMPSHIRED.cpoftmcne of Health anj Human ServicesData Analytics Platform for Opioid Crisis

DHHS-RFP.2019-043/RFP-20I9.DPHS-I9-DATAAPART 3-EXHIBITS


Title Narho • .. .Initiation.

Hour'si' •

mplementatlon• • iHoiirS

Project.Close

Out _.Moor©

iHoufly ,' Rate

Houra-

X Rate.

EnterpriseArchitect Lead

Gregory Splno 30 160 20 S240 $ 50.400

Opioid -Analytics Lead

Sean Conlio 10 • . 90 10 J350 $ 36.500

ProjectManaget

JeH Walker 40 . 460 40 $220 $ 118.800

ETL and DataWranglingLead

Abhishek Pathak 160 1200 160 $ 196 $ 297,920

Training Lead Kelly Neway 100 664 100 $150 $ 129.600

DataVisuatizalicn

T8b 120 792 120 1 ISS $ 159.960

Data Scientist.

Load (PhO)

Tim Hartman 40 420 20 .$350 $ 16B.OOO

Data Scientist TBO SO 400 20 $215 $ 103;200

Data Scientist TOO ,40 190 10 $215 $51,600

DataGovernance

TBO . 100 759 160' S 175 S I7B.325

Security Lead Oipak Modi 0 ■ 104 40 . $ 196 $ 28,224

Ul Designer TBO 0 . 120 ■ ■ 40 $ 130 $ 20,800 .

Clinician Manai Azer. 0 100 20 $ 175 $21,000

physician T6D 0 100 20.. $350 $42,000

SeniorDatabase

(ETL)

Varsha Gocl 0. 1460 0 $145 $ 211.700

Database

(ETL)

TBO' 0 980 0 $130 $ 127,400

20I9-O43/RFP-20I9DPHS-I9-OATAA

Exhibil 6- fîce and Payment Schedule - Pan 3Date: ^Contractor's Initials Page 7 of 12


STATE OF NEW HAMPSHIREDeportment of HcuUh und Human ServicesData Anulytics Platform for Opioid Crisis

DHHSRFP-2019-643/RFP-20I9.OPHS.19-DATAAPART 3 . EXHIBIT B

PRICE AND PAYfyiENT SCHEDULE

Title ■ NameInlilatl.bhHours

ImpterniehtatlonHours

Project.Close.

.out

Hours-

■ Hourly^ Rate •

•

Hours:

•X Rate

Database

(GTL)rap. 0 980 0 ■ $ 130 $ 127.400

Tester TBD p . 1200 120 $96 S 129.360

Tester rap a 600 . 40 . $98 $62,720

Security T80 0 600 120 $172 $ 123.640

DigitalAnalytics

Ouinn Chasan .0 100 0 S- $-

CloudEngineer

Sean WhoHman 0 100 0 $350 $ 35.000

Cloud Data

ScientistBryce Buffaloe 0 100 .0 $• $ -

Digital DataAnalyst

TBD 0 128 0 $350 $ 44,800

TOTALS":,,. ;>•/•. - .• 1 •• •• ■■

■ 10.60.' ■2'.270.649.

1.3. Future Vendor Rates Worksheet

1.3.1. Tr\e State may request additional Services from the selected Vendor AT THErales BELOW in ihe event thai additional Service is required 'SFV refer? toStale Fiscal Year. The New Hanipshire State Fiscal Year runs from July 1through June 30 of the following calendar year. Positions not identified In.IheProposed Position Worksheet may be included in the Future Vendor RatesWorksheet.

Table 1.4; Future Vendor Rates Worksheet

■ S/Y 2020; 'SFY20.21. .SFY.2022 . SFY 2023- ..

Clinician S 180 S 186 S 191 S 197 ■

2019-043/RFP.20I9DPHS'19-DATAAExhibit B 7 Poce and Payment Schedule - Part 3Date. / ■

Initials • Page 8 Of 12


STATE OF NEW HAMPSHIREDepurtmcnl of Hculch vnd Human ServicesData Analytics Platform for Opiold Crisis

DHHS-RFP-20l9-043/RFP-2dl9-DPHS-t9-DATAAPART 3 . EXHIBIT B


Dale Governance

Lead

S 180 $ 186 S 191 $ 197

Data Scieniisi Lead

PhO

S443 $456 $470 $484

Data Scientist. S36I . $371 S 382 $394

Data Scientist S36I $371 . S-382 $394

Daia Visualizaiion S 160 $ 164 S 169 $ 174

Daiab&se (ETL) . S26S $276 $284 $293

Enterprise Architect

Lead

$247 $ 255 . $262 $270

ETL and Data

Wrangling Lead

$ ■202 . $ 208 - $214 . $221

Opioid AnalyticsLead

$361 $371 $362 $394

Physician $361 $371 . $382 S 394

Project Manager $227 $233 $240 $ 248'

Security $ 177 $ 163 . $ 168 $ 194

Security Lead , $202 $208 . - .$214 $221

Senior Database

(ETL)$ 149 ■ .$154 S 158 $163

Tester $202 $ 2 08-. $ 214 $321

Training Lead $ ISS $ 159 $164 $ 169

Ul Designer '$ 134 $ 138 $ 142 $ 146

1.4. Website Hosting. Mainienance and Support Pricing vyorKsheei,

HOSTEDSERVICES

Year 1 Year 2 Year 3 . Year 4 Year 5 T.bTAL

Web Site HostingFee*

$27,000 $27,000 $27,000 $27,000 $27,000 $135,000

20i0-043/ftfP-20l9;OPHSl9DATAAExhibfl 8 - price and Payment Schedule - Part 3Dale: v///* /Cnnlfactor's IftitialS ^ Page 9 ol 12


STATE OF NEW HAMPSKJREDeportment of Health and Human ScrvlccjDola Ana1yti« Platform for Opioid Crisis

DHHS-RFP-20I9-043/RFP.2019-DPHS-I9-DATAAPART 3. EXHIBIT B

PRICE AND PAYMENT SCHEDULE •

hosted .SERVICES

Year. 1 Year 2 Year 3 ■ Year "4 Year 6 TOTAL

Technical Supportand updates

Mainlenance and

Updates

GRAND TOTAL 127.000 $27,000 "■$27,000 $27,000, $27,000 $135,000

NOTE" The prices above represenl the phcie for Google Hosting Services where the Slatepurchases the services directly from Google, end the Contractor serves as a payee agent.This hosied services pricing is not included inlhe Coniraci Not to Exceed fixed price, bul maybe added via a change order. The purchase and licensing of Google Hosting Services shaUbe governed by a separate agreement between the Stale and a third party.

2. CONTRACT PRICE

2.1. Notwithstanding any provision In the Contract tb-the contrary, and notvnlhstandingunexpected circumstances, in no event,shall the total of all payments made by theState exceed the amouni indicated in the P-37 General Provisions Block 1.0 ( PriceLimitation*). The payment by the Stele of the total Contract price shall be the only,and Ihe complete (eimbursemcnl to the Contractor for all fees and expenses, ofwhatever nature, incurred by the Contractor in Ihe performance hereof.

2.2. The Stale will not be responsible for any travel or out of pocket expenses incurred mthe performance of ihe Sen/Ices performed under this Contracl.

3. INVOICING

3.1. The Contractor shall submit correct invoices to the State for all amounts to be paidby the State. All invoices submitted shall be .subject to the Stale's prior writtenapproval, vrhich shall not be unreasonably withheld. The Contractor shall only submitinvoices for Services or Deliverables as permitted by the Contract. Invoices must bein a formal as determined by the State and contain delailed Information, includingwithout limiiation: ilemizalion of each Deliverable and ideniificaiion of the Deliverablefor which payment Is sought, and the Acceptance date triggering such payrnent; dateof delivery aodfor insianalion; monthly maintenance charges: any other Project.costsor retention amounts if applicable.

3.2. Upon Acceptance of a Oeilverablc. and a property documented and undisputedinvoice, the State will pay the correct and undisputed invoice within thirty (30) days

20l9-043/RFP.20l9DPtHSI90ATAAExhibit 8 - P'ice and Payment Schedule - Part 3Gate, y/i'yy* / .Contractor's Inilials Pa9elOotl2



Department of HciiUh and Human Scrviccjdota Analytics Platform for Opioid Crisis

DHHS-RFP-2OI9-043mfP-2OI9-DPHS-l9.DATAAPART 3. EXHIBIT B


of invoice receipt (and All disputes shall be resolved In accordance with Section 16of the Contract). Invoices will not be'bacXdaled and shaii.be promptly dispatched.

3.3. Invoices shall be sent to:

Financial Administrator

Department of Health ar>d Human ServicesDIvisiort of Public Health -

29 Hazer^ Or.Concord: NH 03301

4. PAYMENT address

4.1. Payments shall be made via ACK Use the following link to enroll with the StaleTreasury for ACH paymienis: httos://www.nh.Qov/treasurvrstate-vendofs/index.htm

5. OVERPAYMENTS TO the CONTRACTOR

5.1. The Contractor shall promptly, but no later than frfieen (15) business days, return tothe State the full amount of any overpayment or erroneous payment upon discoveryor notice from the Stale.

6. CREDITS

6.1. The State may apply credits due to the Slate arising out of this Contract, against theConlractor's invoices with

20I9'043/RFP.20I90PHS.I90ATAA

Exhibit 6 - Price and Payment Schedule - Part 3Date: M/iL- /.Contractor's Initials P.age 11 oM2


STATE OF NEW HAMPSHfRE

Deportment of Health end Human ServicesData Analytics Plotform for Opioid Crisis

DHHS-RFP-20I9-043/RFP-20I9-DPHS-I9-DATAAPART 3 ' EXHIBIT B


6.2. appropriate inforrnalion anached

7. PROJECT holdback

7.1. The Slate shall withhold ten percent (10%) of each sprint release or milestonepayment amount i(per the workplah) for a period of 60 days after fiist productive useof the eprint release or milestone as applicable.

• .

THE STATE RESPONSIBILITIES

B.I The Stale shall cooperate with the Contracior in the performance of the Services,including (i) providing the Contractor with limely access to data, informaiion. andpersonnel of the Stale; (ii) providing ODlT support required to provide, install, maintainand support the necessary environments and tools: (>■>) promptly nolifying the Contractorof any Issues, concerris or disputes with respect to the Services and (iv) havingresponsibility for data sharing/data use agreements for data sources, assignment of dataprivacy and security designations for data, and approval of authorizations and privilegesfor data access and disclosure. With respect to the data and information provided by theState to the Coniractor or its subcontractors for the performance of ihe Services, theState shall have all rights required to provide such data and information.

8.2. The Slate shall be sdeiy responsible for; (i) the pe/formance of its personnel andagents; (ii) the accuracy and completeness of all data and intormatlon provided to theContractor (or purposes of the perfortrânce of Ihe Services; (iii) performing allmanagement fur^diohs for (he Oepan.mehi; (iv) designating a management member tooversee the Services; (v) evaluating (He adequacy and results of the Services; and (vii)establishing and mainiaining internal controls, including monitoring ongoing activities of(he Department.

20l9.043/RfP.20l9-DPHSl9-OATAAExhibit 8 - Pdce and Payment Schedule - Part 3 •Date: /Contractor's Initials ^ Page 12 of 12


STATE OF NEW HAMPSHIREDeportment of Health and Human ServicesDota Analytics Platform for Opioid Crisis

DHHS-RFP-20I9-043/RFP-20I9-DPHS-I9-DATAAEXHIBIT C

SPECIAL PROVISIONS

1. Revisions to Form P-37, General Provisions

1.1. Seclion 4. Condilional Naiure of Agreement, is replaced as follows:

4. CONDITIONAL NATURE OF AGREEMENT.

Notwithstanding any provision of this Agreement to the conlrary. allobligations of the State hereunder. including without limiteiion, thecontinuance of payments, in whole or in pari. under this Agreementare contingent upon conlinued appropriation or availability of funds,including any subsequent changes to the appropriation or availabilityof funds affected by any slate or federal legislative or executive actionthat reduces, eliminates, or otherwise modifies the -appropriation oravailability of funding for this Agreement and the Scope of Servicesprovided in Exhibit A. Scope of Services, in whole or in pan. In noevent shall the Slate be liable for any payments hereunder In excessof appropriated or available funds, in the event of a reduction,termination or modification of appropriated or available funds, theStale shall have the right to withhold payment until such fundsbecome available, if ever. The State shall have the right to reduce,terminate or modify services under this Agreement immediately upongiving the Contractor notice of such reduction, termination or

.modification. The Stale shall not be.required to transfer funds fromany other source or account into the Accounl(s) identified in block 1.6of the General Provisions. Account Number, or any other account inthe event funds are reduced or unavailable.

1.2. Subsection 8.1.1. Event of Default/Remedies, is deleted and replaced asfollows:

8.1.1 failure to perform the Services in accordance with theAgreement.

1.3. Subsection 8.2.1. Evcnl of Default/Remedies, 'is deleted and replaced asfollows:

8.2.1 give the Contractor a written nolice specifying the Event ofDefault and requiring it to be remedied within, in th'e absence of agreater specification of time, thirty (30) days from the dale of the notice,and if the Event of Default is not timely remedied, terminale this

20l9-04)mFP-20l9DPHS.|9DATAA

ExhIUt C • SMdal Pioviijons • Pot 3Data: v/fAf AConl/fldoi't Inllialt Ay Page 1014


STATE OF NEW HAMPSHJREDcpurtment oTHcnlih und Human Scn'ictsData Analytics Platform for Opioid Crisis

DHHS-RFP-I019-043/RFP-20I9-DPHS-I9.DATAAEXHieiTC

SPECIAL PROVISIONS

Agreement, effective two (2) days after giving the Contractor notice of.lerminaliqn.

1.4. Section 10. Termination, is arriended by adding the following language:

10.1 The State may terminate the Agreement at any lime forany reason, at the sole discretion of the State. 30 days after givingthe Contractor written notice that the State is exercising its option .toterminate the Agreemenl.

10.2 In the event of early termination, the Contractor shall,within 15 days of notice of early termination; develop and submit tothe State a Transition Plan for servlQes under the Agreement,including but not limited to, Identifying the present and future needsof-cHenis receiving services under the Agreement and establishes aprocess to meet those needs.

10.3 The Contractor shall fully cooperate with the State andshall promptly provide detailed information to support the TransitionPlan including, but not lirriiied to. any information or data requestedby the Slate related to Ihe termination of ihe Agreement andTransition Plan and shall provide ongoing communication andrevisions of the Transition Plan Id the Slate as requested.

10.4 In the event that services under .the Agreement, includingbut not limited lo clients receiving services under Ihe Agreement areIransiiioned to having services delivered by another entity includingcontracted providers or ihe State, the Contractor shall provide aprocess for uninterrupted delivery of services in the Transition Plan.

10.5 The Contractor shall establish a method of notifyingclienls and other affected individuals about the transition. TheContractor shall include the proposed .comrnunicallons in its.Transition Plan submitted to the Stale as described above.

1.5. Section 13. indemnificatioQ.'is deleted and replaced as follows:

13. The Contractor shall defend. Indemnify and hold harmless theSlate, its officers and employees, from and against any and all lossessuffered by the Slate, its officers and employees, and any and allclaims, liabilities or penaliies asserted against the Slate, its officersand employees, by or on behalf of any person, or by or on behalf ofany.local. stale or federal government entily. on accouni of; based or

20l9-043/RfP-20l9DPHS-l9OATAAExhibit C ̂ ̂ci2i Provision) - Pen 3Exhibit C Provi

Cpntfoctore tnjiiais Po0e 2 pi 4



Pcpurtmcnt of He^llh ond Human ServicesData Analytics Platform for Opioid Crisis

DHHS.RFP-20l9-043/RfP-20l9-DPHS-l9.DATAAEXHIBIT C

SPECIAL PROVISIONS

fesulling from, arisirtg oul of (or which may be claimed lo arise out oOthe acis or omissions of the Contractor, its subcontractors, andassignees- Notwithstanding the foregoing, nothing herein containedshall be deemed to constitute a waiver of Ihe sovereign immunity ofthe State, which immunity is hereby reserved to the State. Thiscovenant in paragraph 13 shall survive the terminaiidn of thisAgreement.

13.1 The Conlractor shall require ar^y subconiractor." dclegales, or transferees to agree in writing lo defcf>d. indemnify and

hold harmless the State, its offtcers and employees from and againstany and all losses suffered by Ihe State, its officers and employees,and any and all claims, liabilities or penalties asserted against theSlates, its officer and employees, by or on behalf of any person, onaccount of. based or resulting from,, arising out of (or which may beClaimed to arise out of) the acts or orhissions of the subcontractor,delegate, or transferee.

1.6. Subsection 14.2. Insurance, is deleted and replaced as follows:

14.2 The policies described in subsection 14.1 herein shBll beon policy forms and endorsements approved for use in the Slate ofNew Hampshire by Ihe N.H. Department of insurance, and issued byinsurers licensed or oiherwise legally permitted to conduct businessin the State of New Hampshire.

1.7. Subsection 14.3, Insurance, is deleted and replaced as follows:

14.3 The Contraclcf shall furnish to the Contracting Officer. identified in block 1.9. or his or her successor, a cenificateis) ofinsurance for all Insurance required under this -Agreemenl.Contractor shall also furnish to Ihe Contracting Officer identified inblock 1.9 or his or her successor, C€rtificale(s) of insurance for allrenewals) of insurance required under Ihis Agreement rio later thanfive (5) days prior to Ihe eKplraiion date of each of the insurancepolicies. The certificaleis) of insurance and any cerlificaie renewalsthereof shall be attached and are incorporated herein by reference.Each certificate(s) of insurance shall conlain a clause requiring Iheinsurer to provide the policyholder first named insured no less .thanthirty (30) days prior written notice of cancellation or modification ofthe policy, in turn. Contractor shall provide written notice lo

20I9(M)/RFP-20I90PHSI9DaTAA

ExNbi) C 7 Spodei Provistons - 3Ofilo: y///"- /rftftiiAfiftri iftiiiau Page 3 ol 4



Dcpurtmenf of Health und Human ServicesData Analytics PUlform for Opiold Crisis

OHHSRFP.20I9-043/RFP-2019DPHSI9DATAA.EXHIBIT C

SPECIAL PROVISIONS

Conirdcting Officer ider^lified in block 1.9, or his or her successor, inthe event Contractor is unable to procure replacement insurancecoverage meeting substantially all of the reguiremenis andspecifications herein thirty (30) days prior to cancellation ormodification of the policy.

2. Renewal

2.1. The Department reserves the right to extend.this agreement for up to one(1) additional year, contingent upon satisfactory delivery of services,available funding, written agreement of the parties and approval of theGovernor and Executive Council.

20l9-0,«)mFP.20l90PHSI90ATAAExhibit C j SMdsl Provlsionft - Pen 30«'a:

Conweciof^ inlfliij Pigft 4 ol4


STATE OF NEW HAMPSHJREDcpjrtmcnt of Hculih ond Human Services

■ Duto Analytics Platform for Opioid CrisisDHHS.RFP..20I9-043/RFP.20I9DPHS.I9DATAA

EXHIBIT 0

ADMINISTRATIVE SERVICES

1. TRAVEL EXPENSES

1.1 .The Conlractof must assume all reasonable travel and related expenses. Alllabor rates will be 'fully loaded', including, but not limited to: meals,hotel/housing, airfare, car rentals, car mileage, and out of pocket expenses:

2. SHIPPING AND DELIVERY FEE EXenrtPTlON

2.1.The State will not pay for any shipping or delivery fees unless specificallyitemized in the Contraci.

3. ACCESS/COOPERATION

3.1. As applicable, and subject to the applicable laws and regulations, the Statewill provide the Coniractor with access to all program files, libraries, personalcomputer-based systems, software packages. neiworX systems, securitysystems, and hardware as required completing the contracted Services.

3:2. The State will use reasonable efforts to provide approvals, authorizations, anddecisions reasonably necessary lo allow the Coniractor to perform itsobligations under the Contraci.

4. STATE-OWNED DOCUMENTS AND COPYRIGHT PRIVILEGES

4.1. The Coniraclor shall provide the Stale access to all Stale-owned documents,materials, reports, and other work in progress relating lo this RFP. Uponexpiration or termination of the Contract wiih ihe Slate,- the Contractor shallturn over ell Stale-owned documents, material, reports, and work in progressrelating lo this RFP to the Stale at no additional cost lo the Slate. Documentsmost be provided in bplh printed and electronic formal.

5. records RETENTION AND ACCESS REQUIREfViENTS

5.1 .The Conlractof shall agree lo the condilions of all applicable Stale and federallaws and regulations, which are incorporated herein by reference, regardingretention and access requirements. Including without limitation, retention

2019 W3/RfP-2019 OPH5 l9 OATAAExhibit D AclmtAiilroOvv Scrvic«$ - Part 3

Oaie: VA./*do/'ilrubala ^Coniredo/'i Irubals Po9« 1 of 3


STATE OF NEW HAMPSHIREDcpurfmcnl of Health an'6 Human ServicesDuU Analytics Pintfortn for Opioid Crisis

DHHS.RFP'20I9.043/RFP-20I9.DPHS-I9.DaTAAEXHIBIT 0

ADMINISTRATIVE SERVICES

policies consistent with the Federal Acquisiiion Regulaiions (FAR) Subpart4.7 Confrector Records Retention.

5.2.The Conlractor and its Subcontractors shall maintain payment related books,records, documents, specifically applicable to the services The Conlractor endits Subcontractors shall retain all such records for three (3) years followingtermination of the Conlracl. including any extensions. Records relating to anylitigation matters regarding the Contract shall be kept for one (1) year foilowingthe termination of all litigation, including the lerminaiion of all appeals or theexpiration of the appeal period.

^ I

5.3. Upon prior noiice and subjecl to reasonable time frames, all such records shallbe subjecl lo inspection, examination, audil ̂ nd copying by personnel soauthorized by the Slate and federal officials so authorized by law, rule.

' regulation or Coniract. as applicable. Access to these items shall be providedwithin Merrimack County of the Stale of New Hampshire, unless otherwiseagreed by Ihe Slate. Delivery of and access to such records shall be at nocost to Ihe Stale during the three (3) year period following termination of IheContract and one (l)'year term following litigalion relaling to the Contract,including all appeals or the expiration of Ihe appeal period. The Conlractorshall include the record retention and review requirements of this section inany of its subcontracts. .

Records made available lo Ihe Stale under this Section may be redacted by theContractor to the extent necessary lo protect its proprietary and confidentialinformation and to avoid any invasion of personal privacy.

5.4.The State.agrees thai books, records, documents, and other evidence ofaccounting procedures and.praclices related to the Contractor's cost structureand profit factors shall be excluded from Ihe Slate's review unless the cost ofany other Services or Deliverables provided under the Contract is calculatedor derived from the cost structure or profit factors.

6. ACCOUNTING REQUIREMENTS

6.1.The Conlracior shall maintain an accounting system' that allows for an auditper the provisions of Standards for Audit of Governmental Organizations.

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DocuSign Envelope.lD; 4F1ED302-030B-4AAA-A50E-E1675D6E43F4

state OF NEW HAMPSHJREDepartment of Health and Human ServicesDfilo Analytics Plotform for Opioid Crisis

DHHS-RFP-2019-043/RFP-20I9-DPHS19-DATAAEXHIBIT D

administrative services

programs. Aclivilies and Funclions. issued by Ihe US General AccountingOffice (GAO standards). The costs applicable to Ihe Contract shall beascertainable from the accounting system and the Conlraclor shall mainlainrecords pertaining to the Services and all other costs and expenditures.

2019-043/RFP.20190PHS19.0ATAA

Eihibil 0 -.AATiinijiroli«^ ScvicoJ - Pan 3

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STATE OF NEW HAJVIPSHJREDepartment of Health und Humun ServicesData Analytics Platform for Opioid Crisis

DHHSRFP.20l9 043/RFP-20l9-DPHSi9DATAAPART 3 - EXHIBIT E

IMPLEMENTATION SERVICES

1. PROJECT MANAGEMENT The Steie believes that effective communicetion endreporting ere essential to Project success.

1.1. The Contractor Key Proiecl Staff shall participate in meetings as requestedby the State, in accordance with the requirements and terms of this Contracl.

1.1.1.Introductory Meeting; Participants will include the Contractor's KeyProject Staff and State Project leaders.from both OepaHment of Justiceand the Oeparlmenl of Information Technology. This meeting will enabjeleaders lo become acquainted and estabiish~any,preliminary Projectprocedures.

1.1.2. KIckotf Meeting: Participants will include the State and the Contractor'sProject team and major stakeholders, This meeting is to establish asound foundation for activilies thai will follow.

1.1.3. Status Meetings; Participants wiir include, at the minimum. ,lheContractor's Project Manager and the Slate Project Manager. These' meetings will be conducted at least bi-weekly and address overall

• Project status and any additional lopics needed to remain on scheduleand within budget. A status and error report from the'Conlraclor shallserve as the basis for discussion.

1.1.4. The Work Plan: must be reviewed alea'ch Status Meeting and updated,at minimum, on a bi-weekly basis, in accordance with the Contracl.

1.1.5. Special Meetings: Need may arise for a special meeting .with Slateleaders or Project stakeholders to address specific issues.

1.1.6. Exit Meeting: Participanis will include Project leaders from theConlractof and the Slate. Discussion will focus on lessons learned fromthe Project and on follow up options that the Slate may wish to consider.

1.2. The Stale expects the Contractor to prepare agendas and background for andminutes of meetings. Background for each" status meeting must include anupdated Work Plan. Drafting of fonnal presentations, such as a presentationfor the kickoff meeting, will also be the Contractor's responsibility.

2019-043/RFP-30I9-DPHS-I90ATAA

Exhibit E - Implementoiion Servicts - Part 3Dale: • -

rofttfftcior's Iniiiats ^9^ Pajiclof)

DocuSign Envelope ID; 4F1ED302-030B-4AAA.A50E-E1675D6E43F4

STATE OF NEW HAMPSKJREOtpttrtmcnt of Health und Human ServicciData Analytics Flatform for Opioid Crisis

DHHS-RFP-20I9-043/RFP-20I9-DPHS-19-DATAAPART 3-EXHIBIT E


1.3. The Contractor's Project Manager or ihe Contractor's Key Proiecl Staff shallsubmit monthty status reports in accordance wiili the Schedule and terms ofthis Contract. All status reports shall be prepared in formats approved by theSlate ' The Coniractor's Project Manager shall assist, the "Slate s ProjectManager, or ilself produce reports related to Project Management as

• reasonatily requested by the State, all at no additional cost to the State. TheCohlracior shall produce Project status reports, which shall contain, at aminimurh. Ihe following:

1.3.1. Project status related to the Work Plan;1.3.2. Deliverable status;

1.3.3. Accomplishments during weeks l)eing reported;1.3.4. Planned activities for Ihe upcoming two (2) week period;1.3.5. Future activities; and1.3.6.Issues and concernvcquirt'tS'■evolution.1.3.7.Report and remedies in case of. falling behind Schedule

1.4. As reasonably requested by the State, the Contractor shall provide theState with Information or reports .regarding the Project. The Contractorshall prepare special reports and presentations relating to ProjectManagement, and shall assist the Slate in: preparing reports andpresenlaiions. as reasonably requested by the State, all at no additionalcost to Ihe State.

2. IMPLEMENTATION STRATEGY

2.T Key Components

2.1.1 '. The Contractor shall employ an . industry-standard- V'l^plemenlation strategy with a lirneline set forth-in accordance

vvl^.lhe Work Plan;

2 1.2 the Contractor and the State shall adopt a change managemenlapproach to identity and plan key strategies and communicationinitiatives.

2.1.3 The Contractor's team will provide training templates as definedin the Training Plan, which will be cuslomired to address theState's specific requirements. Decisions regarding format.

2019-0fl3/RFP-20l 9-bPHS- t9-DATAAE.Nhibit E - tmplemc.mation Services - Pan 3

•Dale: VA/Vf ^Contractor's Iniiials 7 of 3


STATE OF NEW HAMPSHJREDcpurtmcnC of Health and Human ServicesOola Analytics Platform for Opioid Crisis

DHHS-RFP-2019-Oi3/RFP-2019-DPHS-I9-DATAAPART 3 . EXHIBIT 6


content, style, and presentation shall be made early on in theprocess, by the State, providing sufficient lime for developmentof material as functionality is defined and configured.

2.1.4 The Contractor shall manage Project execution and provide the. tools needed to creaie end manage the Project's Work Plan and

tasks, manage■el^d schedule Project staff, track and manageissues. manage changing requirements. maintaincommunication within the Project Team, and report status.

2.2 Timeline

2 2 1 The timeline' is set forth in the Work Plan. During the initial. planning period Project task and resource plans will be

established for: the preliminary training plan, the changemanagement plan, communlcalion approaches. Projectstandards and procedures finalized, and team training initiated.Timing will be structured to recognize inierdependehciesbetween applications and structure a cost effective and timelyexecution. Processes will be documented, training established,and the application will be ready for Implemenlation inaccordance with the Work Plan.

20I9-043/RFP.20I9DPHS-I9DATAAExhibit £ Împlcmcniclion Services - Pen 3Dele: ^ , nConlracior'S Iniunls 3 of 3

DooiSign Envelope ID; 4F1ED302-030B-4AAA-A50E-E1675D6E43F4

STATE OF NEW HAMPSHJRE

Dcpurtmcnl of Hcolih end Humon Sco icuDutu Anolytics Plaiform for Optotd Crisis

OHHS-RFP-2019-043/RFP.20I9.DPHSI9-OATAAPART 3-EXHIBIT F

TESTING SERVICES

1 The Contraclof shall provide the following Products and Services described in thisEnhibil F. including but not limited to:

2. TESTING AND ACCEPTANCE

1.1.The Contractor, working with the Stale shall bear alt responsibilities for the (utisuite of Test Planning and preparation throughout the Project in accordance withSection 5.3 of the Conlracl. The Contractor will also provide training asnecessary to the Stale staff responsible' for test activities. The Contractor shallbe responsible for all aspects of testing contained in the Acceptance Test Planincluding support, at no addiiional cost, during User Acceptance Test conducted

. by the Stale and the testing of the (reining materials.

1.2. The Test Plan methodology shall reflect the needs of the Project and be includedin the finalized Work Plan. A separate Test Plan and set of test materials will beprepared for each SofTware function or module.

' .1.3. All Testing and Acceptance (both business and lechnicaUy oriented testing) shallapply to testing the System as a whole, (e.g.. software modules or functions, andlmplement3tion(s)). This shall include, planning, test scenario and. scriptdevelopment,.Data and System preparation for testing, and. execution of Unit

■ Tests System Integration Tests, Conversion Tests. Installation tests. Regressiontests,'Performance Tuning and Stress tests. Security' Review and tests, andsupport of the Stale during User Acceptance Test and Implementation.

1 4 In addition, the Contractor shall provide a mechanism for reporting actual lestresults vs. expected results and lor the resolution and tracking of all errors andproblems identified during lest execution. The Contractor shall also correctDenciencies and support required re-testing.

1.5. TEST PLANNING AND PREPARATION

1.5,1, The Contractor ishall provide the State with an overall Test Plan that willguide ail testing. The Contractor provided. State approved. Test Plan willInclude, at a minimum, identification, preparation, and Oocumentalion ofplanned testing, a requirements traceabiiity matrix, test variants, testscenarios, test cases, test scripts, test Data, test phases, unit tests.

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Dcpurtmcnl of Heutlh and Hum»n ScrvicuDola Analytics Platform for Opioid Crlii3

DHHS-RFP.20I9.043/RFP.2019-DPHS-19.DATAAPART 3 -EXHIBIT F

TESTING SERVICES

expected results, and a tracking method for reporting actual versusexpected results as well as all errors and problems identified during lestexecution.

1

1 5 2 As Identified in the Acceptance Test Plan, and documented in accordance,with the Work Plan and ihe Contract. State testing will commence upon theContractor's Project Manager's Certification, in writing, that theContraclor's own staff has successfully executed all prerequisiteContractor's testing, along with reporting the actual testing results, prior toIhe start of any testing executed by Stale staff. The State will be presentedwith a State approved Acceptance Test Plan, test scenarios, lest cases,test scripts, test data, and expected results.

1.5.3. The Slate will commence User Acceptance Testing within five (5) businessdays of receiving Certificalion from the Contractor that the State's personnelhave been trained and the System is Installed, configured, complete, andready for State testing. The testing will be conducted by the State in artenvironment independent from the Contractor's development environment.The Contractor niusi assist the Stale with^lesling in accordance with theTest Plan and the Work Plan, utilizing test and live Data to validate reports,and conduct stress and performance testing, at no additional cost.

1.5.4. Testing begins upon compleliori of the Software configuration as requiredand user training according lo the Work Plan. Testing ends upon issuanceof a letter of DAT Acceptance by the Stale.

1.5.5.The Contractor must demonstrate that their testing methodology can beintegrated.wilh the State standard nnethodoiogy.

1.6. CONVERSION VALIDATION TESTING (If applicable)In Conversion Validation Testing, target application functions arevalidated.

20l9-04)/RFP-2Ol9-OrHS-l9-DATAA

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STATE OF NEW HAMPSHJRJEDcporlmcnl of Health und Hufrittf* ServicesDota Analylics Plotform for Opioid Crisis

DHHS-RFP-20I9-043/RFP.20I9-DPHS-19-DATAA'PART 3-EXHIBIT F

TESTING SERVICES

Activity ■■

Descfiplion ;;• • * •.

. r* • * > ' •/

The conversion validation lest should repiipate the entireflow of the converted data through the Software Solution.As the Software Solution is interfaced to legacy or third-party applications/interfaces. lesUng verifies that theresulting flow of the converied data through these interfacepoints performs correctly.

Contracto/ Team ;

.Responsibilities-.

For conversions and Interfaces, the Contractors team willexecute the applicable validation tests and cornpare executionresults with the documented expected results.

State and,; . :

Cof>tractpf. •./Respdnslbilities.!

Extract and cleanse, if necessary. Ihe legacy data to beconverted in the data conversions.

Work Product

Description ..

■ ■ ' ̂

Validation-Tested Conversion Programs. These prograrnsinclude conversion programs that have been tested to verifythat the resulting converied legacy data performs correctly inIhe entire suite Of the Applicalion.

IJ-lNSTALLAtiON TESTIN.G

17 1 In Inslallalion Testing the application components are installed in theSvstem Test environment lo test the installation routines and are reHnedfor the eventual production environment. This activity serves as a dry runof the. installation steps In preparation for configuring the productionsystem.

i.e.USER ACCEPTANCE TESTING (UAT)

18 1. The Stale begins UAT upon completion of thp Software connguralion asrequired and user training according to the Work Plan. Testing ends upopissuance of a letter of UAT Acceptance by the State and in accordance withthe mutually agreed-upon project tirpeline.

1,6.2. The User Acceptance Test (UAT) is a verification process performed in acopy of the production environment. The User Acceptance Test verifies

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STATE OF NEW HAMPSHIREDepartment of Health ond Human ServicesData Anolytics Plutfofm for Opioid CrisiJ

DHHS-RFP-20I9-043/RFP10I9-DPHS19'DATAAPART 3-EXHIBIT F

TESTING SERVICES"

System lunctionaiity against predeHned Acceptance ciitena tliat supportthe successM execution of approved business processes.

1 8 3 UAT will also serve as a perlofmance and stress test of the System. It maycover er^y aspect of the new System. includir>9 administrative procpduressSch as backup and recovery. Ttê results o( the UAT provide eviderrcethat the new System meets the User Acceptance criteria as defined in theWortt Plan.

1 8 4 The results of the User Acceptance Test provide evidence that the newSystem meets the User Acceptance criteria as defined in the Worh Plan.

18 5 Upon successful conclusion of UAT and successful System deployment.' the State will issue a letter of UAT Acceiptance and the respective WarrantyPeriod shall commence

Activity

Description

The System User Acceptance Tests verify Systerri functionalityagainst predefined Acceptance criteria that, support thesuccessful execution of approved processes.

Contractor •

Team i

Responsibilities

• *

,» Provide the Stale an Acceptance Test Plan and selection oftest scripts for the Acceptance Test.

'• Monitor the execution of the test scripts and assist as neededduring the User Acceptance Test activities.

. WorV jointly with the State in determining the required actionsfor problem resolution.

•Stati^.Re&porislblljtles

'S;

« Approve the development of the User Acceptance Jest Planand the set of data for use during the User Acceptance Jest.

• Validate the Acceptance Test environment.• Execute the test scripts and conduct User Acceptance Testactivities.

• Document and summarize Acceptance Test results.• Wortc jointly wilh the Contractor in delerniining the required

actions for problem resolution.• Provide Acceptance of the validated Systems.

20I9-00/RFP-20I90PHSI90ATAA

Fjhibil F 7 T/nini ScrN iWI • )r>6ic: yy pDgc 4 ©r#


STATE OF NEW HAMPSKJREDcpertmcnf of HcuUh und Human ServicesData Analytics Platform for Opioid Crisis

DHHS-RFP-20I9-043/RFP-2019-DPHS.I9DATAAPART 3 - eXHiBiT F

TESTING SERVICES

Wbrk.Produ.ct ' I The Deliverable for User Acceptance Tests is the User.Description !;■ ; Acceptance Test Results, these results provide,evidence thai

the new System meets the User Acceptance criteria defined inthe Work Plan.

1.9. PERFORMANCE TUNING AND STRESS TESTING

1.9.1. The Contractor shall develop and document hardware and Softwareconfiguralion and tuning of «SOFTWARE> infrestruclure as well as assist ,and direct the State's System Administrators and Database Administrators inconfiguring and tuning the infrastruclure to supporl the software throughout

. the Project

1.10. SCOPE

1.10.1. The scope of Performance Testing shall be to measure the System levelmetrics critical for the development of the applications infrastructure andoperalion of the applications in the production environment.

1.10.2. It will includ^Jhe measurement of response rales of the application forerid-user transaclicns and resource utilization (of various servers andnetwork) under various load conditions. These response rates shallbecome the basis for changes and retesting until optimum Systemperformance is achieved.

1.10.3. Performance testing and tuning shall occur in the final productionenvironment and shall use a copy of the final production database toprovide the best results.

1.11. Test Types -Performance testing shall use fwo different types of testing todetermine the .stability of the application. They are baseline tests end toadtests-. . \

1.11.1. Baseline Tests; Baseline tests shall collect performance data and Ipadarialysis by running scripts where the output is broken down into businesstransactions or functions. The test is like a single user executing a

20l9-043mfP-20l90PHSi90ATAACxMbii r 7 T/ning Scrviai - Pwi )O.ic; WJ//^ /Canlracior f IniiicU l*lje 5 of#


. STATE OF fVEW HAMPSHJRXDcpurtmcnt of Health and Humon Services

DaU Analytics Platform for Opiold CrisisDHHS-RFP-2019-043/RFP-2019-DPHS-19-DATAA

PART 3 - EXHIBIT FTESTING SERVICES

defined business transaction. During baseline testing, each individualscript is run to establish a baseline for transaction response time,throughput and other user-based metrics!

1.11.2. Load Tests: Load testing will determine if the behavior of the System canbe sustained over a long period of time vvhlle running under expectedconditions. Load test helps to verify the ability of the applicationenvironment under different load conditions based on workload

distribution. System response time and utilization is measured andrecorded.

1.12. TUNING

1.12.1. Tuning will be the Contractor led and occur during both the developmentof the application and load testing. Tuning is the process whereby theapplication performance is maximized. This can be the result of makingcode' more efficient during development as wejl as making tuningparameter cha'nges to the environment.

1.13. REGRESSION TESTING

1.13.1. As a result, of the user testing activities, problems will be identified thatrequire correction. The State will notify the Contractor of the nature of the

■ testirig failures in writing. The Contractor will be required to performadditional testing activities in response to State and/or user problemsidentified from the testing results. Regression testing nieans selective re-testing to delect faults introduced during the modification effort, both toverify that the modifications have not caused unintended adverse effects,and to verify that the modified and related (possibly affected) Systemcomponents stili meel their specified requirements.

1.13.2. In designing and conducting such regression testing, the Contractor will'be required to assess the risks Inherent to the modification beingimplemented and weigh those risks against the time and efforl requiredfor conducting the regression tests. In other words, the Contractor will beexpected lo design and conduct regression tests that will identify anyunintended consequences of the modificalion while taking into accountSchedule and economic'consideralions.

20l9.043/RfP-20l9-DPMS-l9-OATAA

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STATE OF NEW H/^PSHJR£Depufiment of HciihK and Human ServicesData Analytics Platform for Optoid Crisis

DHHS-RFP-20l9.043mFP-20l9-DPHS-l9.DATAAPART 3. EXHIBIT F

TESTING SERVICES

1.14. SECURITY REVIEW AND testing

1.14.1. IT Security involves all functions periaining to the securing of State Dataand Systems through the creation and definition of security policies,procedures and controls covering such areas as . identification,authentication and non>repudiatlon.

1.14.2. All components of the Software shall be reviewed and tested to ensurethey protect the Stale's hardware and software and its related Dataassets. Tests shall focus on the technical, administrative and physicalsecurity controls lhal have been designed into the System architeclure inorder to provide the necessary confidentiality, integrity and availability.Tests s.hali, at a minimum, cover each of the service components, Test

' ' procedures shall include peneiration tests, and application vulnerabilityscanning.

Service

Component

Defines the set of capabilities that:

Identification and

Authentication

Supporls obtaining information about those

parties attempting to log onio a system or

application for security purposes and thevalidation of users

Access Control Supports the management of permissionsfor logging onto a computer or nelwortc

Encryption Supports the encoding of data for security

purposes

Intrusion Detection Supports the detection of illegal entrance

into a computer syslem

Verification Supports the .confirmation of aulhority to.enter a computer system; application, ornetwork

Digital Signalure Guarantees the unaltered state of a file

User Management Supports the administration of computer,application and network accounts within anorganization.

20t9-04)/RFP.20l9-DPHS l90ATAA

r;.thlb5t r j T««int Serwieci - Pwi J0«tc: ^Conin/cfor't InittoU , Tfljc 7 ©ri


STATE OF NEW HAMPSHIREDepartment of Hcolth und Humin ServicesData Analytics Platform for Opicid Crisis

DHHSRFP-20I9.043/RFP-2019-DPH$. 19.DAT AA

PART 3 • EXHIBIT F

TESTING SERVICES

Role/Privilegefyânagement

Supports the granting of abilities to users orgroups of users of a computer, applicationor network

Audit Trail Capture

artd An'elysis

Supports the identirication and monitoring of

activities within an application or system

Input Validation Ensures the application is protected from,

buffer overflow, cross-site scripting; SOL

injection, and unauthorized.access of ntesand/or directories on the server.

1.14.3. Tests shall focus on the technical, administrative and physical securitycontrols that have been designed into the System architecture in order toprovide the necessary conridentiality, integrity and availability. Testsshall, al a minimum, cover each of the service components. Testprocedures shall include party penetration tests and applicationvulnerability scanning.

1.14.4. Prior to the System being rnoved into production the Contractor shallprovide results of all security testing to the Departrnenl of InformationTechnology for review and Acceptance. All Software and hardware shallbe free of malicious code (maiware).

1.15. PENETRATION TESTING (NON-PCI ENVIRONMENT)

1.15.1. The Contractor shall provide verificalion that their "Software and Systemenvironment has undergone penetration testing in accordance withcurrent reconimendalions from a recognized industry standardsorganization, such ais the U.S. Department of Commerce NationalInstitute of Standards Technology (NIST). The Stale requires that theContractor has this testing performed annually by a qualified third>pahyvendor at least annually, and after every major software and/or systemupdate.

20I9-00/RFP.20I9DPMSI9.DATAA

Cxhibii F j Titling Strv-icd - Fort jfhiz: i/s//* /

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state of new hampshjreDcporlmcnl of Hcolth and Human ServicesOflto Analytics Platform for Opioid Crisis

DHHS-BFP-20l9-043/RFP-20l9-DPHS-l9-OAtAAPART 3. EXHIBIT G

MAINTENANCE AND SUPPORT SERVICES

1. SYSTEM MAINTENANCE

1 1 The Cont'sctor shall maintain end support the System in ell material respects asdescrioed in the applicable program Documentation through the contract end date.

2. SYSTEM SUPPORT

'2.1'. The Conlractor will be responsible for performing on-slte or remote technical supportin" accordance wilh the Coniract Documents, including without limitation therequirements, terms, and conditions contained herein.

2.2. As part of the 90 day warranty period (as defined in Exhibit K the below); supportlevels shall be as follows;

2.2.1. Class A Deficiencies - The Contractor shall have available to the.Departmenton-caii lelephone'assisiance. with issue tracking available lb.the. Department,during Department business hours' (M - F. 0:00 am - 4:30 pm) with anemail/telephone response within two (2) hours of request, or the Conlractorshall provide support with remote diagnostic Services within four (4) businesshours of a request;

2.2.2. Class 6 & C Oeficier^cies - The Department shall notify the Conlractor ol suchDeficiencies during regular business hours and the Conlractor shall respondback within two (2) hours of noufication of planned corrective action.

3. supportobugationsandterm

3.'l. The Contractor shall repair or replace Software, and provide maintenance ol theSoftware in accordance wilh the Specifications and terms and requirements of theContract, includir>g but not limited lo 81.-i through Si.20 of the Support andMaintenance Requiremenis in Exhibit H Requ/remsn/s. Attachment 1.

3.2. The Contractor shall maintain a record of Ihe activllies related lo warranty repair ormaintenance activities performed for ihe Oepartmeni,

3 3. For aD maintenance Service calls, ihe Contractor shall., ensure the following■ information will be collected and mainiained; naiure.of Deficiency; current status of

the Oeficiency; action plans, dales and times; expected.and actual completion time;

20I9-043/RFP-20I9-DPHSI9DATAA

E.ihib'i C - Moinxnancc find Support Scrviccj - Pan 3Ditiei yL

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STATE OF. NEW HAMPSHIREDcpttiimcnl of Health ond Human ServicesData Analytics Platform for Opioid Crisis

DHHS-RFP-20I9-043/RFP-2019-DPHS-I9-DATAAPART 3. EXHIBIT G

MAINTENANCE AND SUPPORT SERVICES

Deficiency resolution Inforniaiion; Resolved by: Idenlityinfl number i.e. wortt ordernuniber; and issue Idenlified by.

3 4. The Contraclor must work with the OeoartmenI to identify end iroubleshoot potertlieilylarge scale System failures or Oelicienclcs by collecting the following inlofmation:mean time bolwoon reported Deficiencies with the Software: diagrôsis of the rootcause of the problem: and ideniification of repeal calls or repeat Software problems.

3.5. SUBJECT TO THE LIMITATIONS SET FORTH IN SECTION 1.1 OF Exhibit K. If theContractor fails to correct a Deficiency within the allotted period of time slated in AMUTUALLY AGREED SUPPORT PLAN, the Conifaolor shall be deemed to havecommitted an Even! of Oefauti. and the Stale shall have the right, at its option, topursue the remedies in Part 2 Section 13.1.1.2 (unless cured during the cure periodupon written notice from the state).

20I9-O43/RFP-20I9-OPHSI9DATAA

Eshibii C ̂ M#im«n#(>ce and Support Scrvlcei - Pan 3Dole: V/y/y^ /

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STATE OP NEW HAMPSHIRE

Department of Health and Human Services

Data Analytics Platform for Opioid Crisis

OHHS-RFP-2019-0RJ/f^FP-2019-DPHS-19-OATAA

SAAS EXHIBIT H

REQUIREMENTS

Attachment v. Project Requirements is hereby incorporated within.

2019CH3/RFP-20190PHS19DATAA

EKhibil HRMuiremenls - Pen 3

Octc: i/fF^ . o ,Conirjcior's iniiia's Pofl® ^ ol t

DocuSign Envelope ID: 4F1ED302-030BÂAA-A50E-E1675D6E43F4

state of new HAMPSHIREDcpa.rfmcfH ofHtallh and Human ServicesDolo Analytics Platform for Opioid Crisis

DHHS-RFP-20I9.043/RFP-2019-DPHS-I9-DATAApart 3- EXHIBIT I.WORK PLAN

1. The Contractor's Project Manager and the State Project manager shall firialize theWofV Plan (or Implementation within five (5) days of the Effective Dale and furtherrefine the tasks required to implement the. Project. The elements of the preliminaryWork Plan are documented in accordance with the Contractor s plan to irnplernenithe System..Continued development and pfianagement of the Work Plan is .a jomteffort on the pad of the Contractor and State Project Managers.

2. The preliminary Work Plan for Implementalipn created by the Contractor and theState is set forth at the end of this Exhibit.

3 In conjunction with the Contractor s Project Management methodology, which shallbe used to. manage the Project's life cycle, the ConUactor team and ihe State shallfinalize Ihe Work Plan at the onset of the Project. This plan shall identify the tasks.Deliverables major milestones, task dependencies, and a payment Schedulerequired to implement Ihe Project. It shall also address intra-task dependencies,resource allocations (both State and Coniractor's team members), refine the Project'sscope and establish the Project's Schedule. The Plan is documented in accordancewith the Contractor's Work Plan and shall utilize an approved project managementapplication to support Ihe ongoing management of Ihe Project.

4. ASSUMPTIONS

4.1. General

' 4.1.1. The Slate shall provide learn members with decision-making authoritylo support Ihe Implementation efforts, at Ihe level outlined in the■Request for Proposal Oocurrieni Stale Staffing Matrix.

4.1.2. All Stale tasks must be performed in accordance with the revised WorkPlan. ■ ^ ,

4.1.3. All key decisions witl be resolved within two (2) business days, issuesnot resolved within this initial period will be escalated.lo the StaleProject Manager for resolution.

4 14 Any activities, decisions or issues taken on by lhe Slate that affect Ihemutually agreed upon Work Plan timeline, scope, resources, and costsshall be subject lo the identified Change Control process.

4 15 The Contractor shall maintain an accounting system that allows for anaudit, per the provisions of standards for audit of governmentalorganizations, programs, activities and functions, issued by the USGeneral Accounting Office (GAG Standards).

20l9-043mFP-20l9-OPHS'i90ATAAExhloii I Pixn - Pan 3

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DocuSign Envelope ID; 4F1ED302-030B-»AAA-A50E-E1675D6E43F4

4.2.1.

4.2.2..

4.2.3.

state of new hampshjre. Dcporlmcnl of HcuUh and Human ScrvicW

Data Analytics Plutform for Opioid CrisisDHHS-RFP.20I9-043/RFP-20I9.DPHS.I9-DATAApart 3-EXHIBIT 1WORK PLAN

4.2. PROJECT MANAGEMENT

The State shall approve the Project Management Methodology usedThritrte'e"all provide the Project Team wittt reasonable access to,he State »» ""f'^'.VlXTys'IrrJrt om^ agreedA Prniprt foidef Created wuhm ine btaie eyaicni. w . .. .t

members. access lo the Proiecl folder and granting eitherteam members have access to ^ project Manager iNill

nftrumenlation shall b€ loaded lo the Stale System.

absences of the Project Manager.

4 3 PROJECT SCHEDULE

o t. Deployment.is planned to begin on Jun 27, 2019 with a planned go-live dale of August 25. 2019.

4 4 reporting . ■ ■ ■

4.5. USER TRAINING

4.5,1. The Contractor's Team shall lead Ihe development d the end-use,4.5.2: AlraiMhe nalner approach shall be used for the delivery of end-user4.5.3. The S?ate Is responsible for the delivery of end-use, training.

4.2.4

Peg© 2 ot w

DocuSign Envelope ID: 4F1ED302-030B-(AAA-A50E-E1675D6E43F4

STATE OF NEW HAHPSKJRZ

. Department of Hcahh and Human ServicesData Aiiulytics Platform for Opioid Crisis

DHHS-RFr-20l9-043/RFP-20l9-DPHS-l9-DATAAPART3. EXHIBITI

WORK PLAN

A.b.A. The State shall schedule and track attendance oh all end-user trainingclasses.

4.6. PERFORMANCE AND SECURITY TESTING

4 6 1 The Contractor's Team shall provide a pertormance test workshop to■ ■ identify the key scenarios io .be tested, the approach and tools

required and best practices info.rnnation on performance testing.4 6 2 The State shall work with the Contractor on all testing as set forth m

Contract Exhibit F - Tesfrng Serv/ces.

5. ROLESANDRESPdNSIBILlTIES

5.1. Coniractof Team Roles and Resporisibiiities

5.1.1. Contractor Team Pfoiect Executive

5 11 1 The Contractor Team's Project Executives (Contractor andSubcontractor. Projecl Executives) shall be responsible foradvising on and monitoring the quality of the Servicesthroughout the Project life cycle. The Project Executive shalladvise the Contractor Team Project Manager and theStale's Project leadership on the best practices forimplementing the Contractor Software Solution within theState The Project Executive shall participate in thedenniiion of the Project Plan and provide guidance to theState's Team.

5.1.2. CONTRACTOR TEAM PROJECT MANAGER

5 12 1 The Contractor Team Project Manager shall.have overallresponsibility for the dayto-day management of the Projectand shall plan, ireck. and manage the activities of theContractor Implementation Team. The Contractor TeamProject Manager will have the following responsibilities.

" 5.1.2.1.1. Maintain communications with the StatesProject Manager:

5.1.2.1.2. Work with the State in planning and conductinga kick-off meeting; .

20l9'04)mFP-20l9DPHS-l9-DATAAEihibii 1 Plan - Pan 3


STATE OF NEW HAMPSHIREDcportmcnl of HcuUh and Human ServicesDittu Analytics Platform for Opioid Crisis

DHHS-RFP-20I9-043/RFP.20I9-OPHS-I9-OATAApart 3-EXHIBIT I

WORK PLAN

5 1.2.1.3 Create and maintain.the WorK Plan;5J.2.1A. Assign the Coniraclor Team consultants to

tasks in the Implemenletion Project according10 the scheduled staHing requirements;

5.1.2.1.5. OeHne roles and responsibilities o* fill IheConiraclor team members;

5 1 2 1.6. Provide spring, reports, sprint planning, sprintretrospective weekly sprint reports and monthlyupdate progress reports to the State ProjectManager;

5 12 17 Notify the State Project Manager oirequirements for State resources in order toprovide sufficient lead time for resources to bemade available;'

51 2 1.8. Review task progress for time, quality, andaccuracy in order to achieve progress;

5 12 19 Review requirements and scheduling changesar^d identity the impact on the Project in orderto identify whether the changes may require achange of scope:

5 1 2 1 10 Implement scope and Schedule changes asaulhorized by the Slate Project Manager andwith appropriate Change Control approvals asidentified In Ihe Implementation Plan;

5.1.2.1.11. Inform the State Project Manager and staff ofany urgent issues if and when they arise;5 12 1.12. Provide the State completed Project

Deliverables and obtain sign-off from theStale's Project Manager.

5 1.2.1.13. Manage handoH to the Contractor operationalslaff;

5.1.2.1.14. Manage Transition Services as needed.

.5,1.3. CONTRACTOR TEAM ANALYSIS

5 131 The Coniraclor Team shall conducirequiremenis. validate Ihe Contractor Team's understandingof the Slate business requirements by application, andperform business requirements mapping:

5.1.3.2.

30l9'043mFP.20l9-OPHS-l9-OATAA .Exhibil I - Work A'ai - ^Dale: pjQ'«4e'i7Conwoctoi"* iniliala *


STATE OF NEW HAMPSHIREDcportmcni or Health and Humon Scn iccsDutu Analytics Piotform for Opioid CrisisOHHS-RFP-20I9-043/RFP-1019-DPHS-I9-DATAA

part 3-EXHIBIT 1

WORK PLAN

5 1 3.3. Conslrucl and confirm application lest case scenarios;5.T3.4.> Produce application configuration definitions and configure

ihe applications:S 1 3 5. • Conduct testing of the configured application:5.1.3.6. Produce functional .Specificalions for ^ extensions.

conversions, and interfaces;

5.1.3.7. Assist the State in the testing of extensions, conversions.and interfaces; ^ t ..

5 1.3.8. Assist the State in execution of.the State's Acceptance Test.5 13.9. Conduct follow-up meetings to obtain feedback, results, and

concurrenccfapproval from the Slate;

5 1310. Assist with the correction of configuration problemsidentified during system, integration, and AcceptanceTesting; and

5 1.3.11. Assist with the transition to production.

5.1.4. CONTRACTOR TEAM TASKS

5 1.4.1. The Contractor team shall assume the following tasks.

5 14 11 Development and review ol functional and. technical Specification to determine that theyare at an appropriate level of detail and quality.

5 1.4.1.2. Oevetopment and bocumentation ofconversion and interface programs inaccordance with functional and. technicalSpecifications;

' 5 1.4.1.3. Oeveloprhent and Documentation of installation •procedures; and

5.1.4.1.4. Unii testing of conversions and interfaces-developed; and

S.1.4.1«.5. System Integration Testing.

6. STATE ROLES AND RESPONSIBILITIES

6 1 The following, Slate resources have been idenlihed lor the P'ojett- ■ Tbe limedemands on the individual State teamphase and specific tasks of the impiementaiion. TheMatter Experts' time will vary based on Ihe need determined by the Stale Leadsand Ihe phase of the Implementation.

.20I9-041/RFP.20I9-DPHS-I9-OATAAEKhibU I - Wpfi - Part D0.1.; ̂ 4:^ ^ Pan, Son?Conl/dcton lr»(lial»,£^,.«_ ^

DocuSign Envelope ID: 4F1ED302-030B-4AAA.A50E-ei675D6E43F4

state of new HAMPSHIREOeporlmcnf of Hcollh und Human ServicciData Analytics Platform for Opioid Crisis

DHHS.RFP-20l9-043/RFP-20l9-DPHS-i9-DATAApart 3-EXHIBIT I

WORK PLAN

6.1.1. STATE PROJECT manager

6.1.1.1; The State .Proiecl Manager shall work side-by-side with Ihe, Contractor Project Manager. The role of the State ProjectManager is to manage State resources (IF ANY), facilitatecompletion of .all tasks assigned to State staff, andcommunicate Project status on a regular basis. The StateProject Manager represents the State iri all decisions onImplemeniation Project matters, provides alt necessarysupport in the conduct of the Implementation Project, andprovides nece5sa7 State resources, as defined by the WorkPlan and as otherwise Identified throughout the course of theProject. The State Project Manager has the followingresponsibilities:

6.1.1.1.1. Plan and conduct a kick-off meeting withassistance from the Contractor team;-

6.1.1.1.2. Assist the Contractor Projecl Manager in thedevelopment of a detailed Work.Plari;

6.1.1.1.3. Identify and secure the State Project Team■ merhbers in accordance with the Work Plan;

6.1.1.1.4. Define roles and responsibilities of all StateProject Team members âssigned to theProject;

6..1.1.1.5. Identify and secure access to additional Slateend-user staff as needed to supporl specificareas of knowledge if and when required to

' perform certain Implernentatipn tasks;6.1.1.1.6. Communicate issues to State management as

necessary to secure fesolulion of any. matterthat cannot be addressed at the Project level;

6.1.1.1.7. Inform, the Contractor Project Manager of anyurgent Issues if and when they arise; and

6.1.1.1.8. Assist the Contractor, team, staff to obtainrequested information if and when required toperform certain Project tasks.

6.1.1.1.9. Manage handoff to State operational staff;. 6.1.1.1.10. Manage State staff during Transition Services

as needed.

20l9-04VRrF-20l9.OPHS-l9-OATAAExhibillr^rtiPl«n-P«n3

P*fl«6on7


STATE OF NEW HaMPSHIR£"Ocpttrlmcn! of Health and Human ServicesData Analytics Platform for Opioid Crisis

DHHS-RFP-2019-043/RFP-20I9-DPHS-I9-DATAApart 3. EXHIBIT I

WORK PLAN

6.1.2. STATE SUBJECT MATTER EXPERT(S) (SME)

6 12 1' The role of (he State SME is to assist application teams withan underslanding of the State s current business practices,and processes, provide agency knowledge, end participatein the Implementation. Responsibilities of the SME includeIhe following;6.1.2.1.1. Be the key user and contact for their Agency or

Oepartmenl;

6.1.2.1.2. Attend Project Team training and acquire in-depth functiohal knowledge of^ the relevantapplications; .

6.1.2.1.3. Assist in validating and documenting user-requirements. as needed:

6.1.2.1.4. Assist in mapping-business requirements:6.1.2.1.5. Assist in constructing lest scripts and data;6.1.2.1.6. Assist in System Integration, and Acceptance

Testing:

6.1.2.1.7. . Assist in performing conversion and integrationtesting and Data verirication; ■ ■

6.1.2.1.8. Attend Project meetings when requested; end6.1.2.1.9. Assist in training end users in the use of the

Contractor Software Solution and the businessprocesses the application supports. .

6 1.2.2. A State technical SME and a State business SME will beidentified for each of the data sources required as a part of

■ the CORbi project. These resources'will be available asrequired thrpughoul the lifecycle of a Sprirtt starling with thedata acquisiiion of data to be loaded into the DAP plaKorm.The State (DHHS) PMO will manage the data acquisiiioneffort. The DHHS team will be responsible for pushing datafrom the data sources into the landing zone (couldpotentially be a SFTP server or a landing table) exceptwhere the data source is stored in an Oracle environmentaccessible by Inforrnatica. All data element associated wiihthe data sets being presented will be ingested into the new.location (data rViart). This will allow for all data elements tobe stored in "their final destination for future use in

70l9-OOrRFP-30l9-DPHS.I9-OATAA •.

Exhtoll i -/Vtorti Pun - Pen 3Dau: VA/* yV « t i oConuedoi's iniUdU P«ge7oii2


state of new HAMfSHJREDeportment of Health and Humun ServicesData Analj'tia Platform for Opioid Crisis

DHHS-RFP-20I9-043/RFP-20I9-DPHS-I9-DATAAPART3.EXHI0ITI

WORK PLAN

accordance wlih deliverables B6.1 through B6.16. DHHSstaff will provide the data definitions and securityclassifications (e.g. g PH) for the data elements to be utilized.OHHS will also lead with vendor support the design, tospecify and validate the extract logic from the landing zoneto the data man,layer and visualizations including ta.bies.data elements, reference data and any join logic required topull data from the landing zone Into the data man layer. Thedata source layout and any memorandums of understandingof other activities that rieed to be completed in advance ofutilizing a dala source will be finalized and provided to theOeloitte team no later than one week prior to the Sprint start.

6.1.3. STATE TECHNICAL LEAD AND ARCHITECT

'6.1.3.1. The State's Technical Lead and Architect reports to theState's Project Manager and is responsible for leading andmanaging the Stale's technical tasks. Responsibilities

• include: •

6.1.3.1.1. Attend technical training as necessary tosupport the Project:

6:1.3.1.2., Assist the. Stale and the Contractor TeamProject Managers to establish the detailedWork Plan;

6.1.3.1.3. Manage the day-to-day activities of the State'slechnical resources assigned to the Project;

6.1.3.1.4. Work with State IT managemeni to obtain Statielechnical resources in accordance wllh theWork Plan;

6.1.3.1.5. Work in partnership with the Coniraclor andlead the Stale technical staffs efforts indocumenting the lechnical operationalprocedures and processes for the Project. Thisis a Contractor Deliverable and it will be

■ expected thai the Contractor will lead theoverall effort with support and assistance fromIhe Stale; and

20I9-04.^/RFP-20I90PHSi90ATAAEKhiQil I ->V^ Plan - Part 3Dci«: MfiL,Conlrectors Initials 4^ Pag« 6ol t7



Dcpurtmentof Heullh und Human Seo'icaDote Analytics Platform for Optotd Crisis

DHHS.RFP-2019-043/RFP-20I9-DPHS.I9-DATAApart 3- eXHIBIT I

WORK PLAN

6.1.3.1.6. Represent the technical efforts of the Slate indaily sprint meetings and the bi-weekly Projectmeetings.

6.1.4. STATE TESTING ADMINISTRATOR

6.1.4.1. The State's Testing Administrator will coordinate the Slate'stesting efforts. Rissponsibilities include;

6.1.4.1.1. Coordinating the development of system,integration, performance, and Acceptance Testplans; ■■

6'.1.4.1.2. • Coordinating system, integration, performance,and Acceptance Tests; •

6.1.4.1.3. Chairing test review meetings;6.1.4.1.4. Coordinating the Stale's team and external

third parlies involvement in testing;

6.1.4.1.5. Ensuring that proposed process changes areconsidered by process owners;

6.1.4.1.6. Establish priorities of Deficiencies requiringresolution; and •

.6.1.4.1.7. Tracking Deficiencies through resolution.

6.2. Data Migration TESTING RESPONSIBILITIES

6.2.1. The Contractor Team and the State, based on their assigned migrationresponsibilities, as set forth in Contraci Exhibit F: Testing .Servicesshall identify applicable test scripts and installation instructions, adaptthem to the Project specifics, lest the business process, and comparewith the documented expected result's.

6.2.2. The Contractor Team and the State, based on their alignedconversion responsibilities, shall execute (he applicable test scriptsthat complete the conversion and compare execution results with (he.documented expected results.

6.2.3. The Slate is responsible for documenting the technical Speciricationsof all programs that extract and format Data from the legacy systemsfor use by the conversion processes.

6.2.4. The Contractor Team and the State, based on their assignedconversion responsibilities, shall develop and unit test their assignedconversions.

20I9-0«)/RFP.20V9:DPHS I9 OATaa

ExhiHil I •• WcvX Plan - Pen 3

Contffldom PaOoOot 17


STATE OF NEW HAMPSHIREDcportmcni of HeaHh and Human ServicesData Anelylics Platform for Opipid Crisis

DHHS-RFP-2019-043/RfP-20 19-DPHS-I9.DATAAPART3-EXHIBITI

WORK PLAN

6.2.5. The State and the Contractor Teams shall jointly conduct System andIntegration. Testing, verifying and validating the accuracy andcompleteness of the conversions.

6 2 6 The State and the Contractor Teams shall jointly verify and validate theaccuracy and compieleness'ofthe conversions for Acceptance Testingand production.

7. INTERFACES

7.1.

7.2.

Interfaces shall be implemented in cooperation with the Slate. The (ollowringTable 5.1 identifies the interfaces within the scope of this Contract and theirrelative assignment.Table; IN-SCOPE INTERFACES

•ComprehehsiveHealth, Care.Information. .;

■ System'(CHlSJf

.'bescription. I

■Child . ■ .Welfare'.•Svsiem- ••'■ , •■■Automated' .Hospital ■EmergencyOepartmenl. ..Sata'CAHEOD):--Vital 5. -Records-Data^LDrug Over,doseDeath Data., '•

Trauma- . 'Emergency" ' .Medical . " ''Services. ^ '-l^lfo/ma.tiori ;•System. - ;fTEMSlSy" .

20l9^4irRFP.20l9-OPHSf9OATAAe*hibil I r/W P"*" - P®i0«io: 2LCenlrodor^ Inllials Page )Ooi 17


state of new HAMPSHIREDepartment of Health and Human ServicesDotti Analytics Platform for Opioid Crisis

DHHS-RFP-20l9-043/RFP-20t9-DPHS-l9-DATAAPART 3. EXHIBIT 1WORK PLAN

jniefface | Corripbheriis. ; ■ Respon1 if applicable iParl

s'ble,

y

1 DescriptionGrant/State

;BOAS.;,' :Treairn'eht' . ,'ISeivices

0

Population 'Data " ■ '■ ■' ■■■

1

7 3 Inlerlace Responsibiliiies (DEPENDENT ON WHO IS WORKING ON THISTHE CONTRACTOR. THE STATE OR BOTH)

7.3.1. The Contractor Team shall provide Ihe Siale Contractor ApplicationData requirements and examples; ol data mappings.and interfacesimplemenled on other Projects. The Contractor Team shall identifythe APIs or ETL the State should use in the design and developmentof the interface.The Contractor Team shall lead the State with the mapping of legacyData to the Contractor Application.The Contractor Team shall lead the review of functional and technicalinterface Specifications. .The Contractor Team shall assist the State, with the resolution ofproblems and issues associated with the development andImplementation of the interfaces.-The Contractor Team shall document the functional and lechnicalSpecifications for Ihe interfaces.The Contractor Team shall create The inilial Test Plan and relatedscripts to Uniljest Ihe interface. The State shall validate and accept.The Contractor Team shall develop and Unil Test the interface.The Slate and the Contractor Team shall jointly verify and validate theaccuracy'ahd completeness of the interface..

7.3.9. The Stale is responsible for documenting the procedures required torun the interfaces in production.The Slate shall document the technical changes needed to legacysystems to accommodate the interface^The State shall develop and test all legacy application changes neededto accommodate Ihe inierface.

7.3.12. The Slate and Ihe Contractor Teams shall joinily construct lest scriptsand create any data needed to support testing Ihe interfaces.

7.3.2.

7.3.3.

7-.3.4.

7.3.5.

7.3.6.

7.3.7.

7.3.10.

7.3.11.

.7.3.8.

20I9-043/RFP.20I9-OPHS-19.0ATAAg*hibii I -y/iy* Piflfl - Pan 3Dam: C/Conlroao^ Imiiola ^ Paga 11 ol i7



Dcpjrtmcnt of Health und Human ServicesDulo Anal)^lics Plotform for Opioid Crisis

DHHS-RFP-2019-043/RFP-2019DPHS-I9-DATAAPART3- EXHIBIT I

WORK PtAN

7.3.13. The State is responsible for all data extracts and related formattingneeded from legacy systems to support the Interfaces.

7.3.14. The State is responsible for the scheduling of Interface operation inproduction.

0. PRELIMINARY .WORK Pl-AN

0.1. The following Table 11.2 provides the preliminary agreed upon WorV Plan forthe Contract.

8.2. -Table: High Level Preliminary. NH Project Plan DELIVERABLES.MILESTONES. AND ACTIVITIES SCHEDULE MAY CHANGE AS NEEDED.SAMPLE ONLY:

Activity, Deliverable, orMilesione

Deliverable Type Estimated Start

Dale

EstimaiedFinish' Date

Agile Sprint Activities

1 Sprint 0 (Project Planning& Initiation)

Agile Sprint 4/1/2019 4/12/2019

2 Sprinl'l (Child Welfareand COG Data iniegraiion& Visualization)

Agile Sprint 4/15/2019 5/10/2019

3 Sprint 2 (Medicaid &Commercial Claims

Integration)

Agile Sprint 5/13/2019 6/7/2019

4 Sprint 3 (VitalRecords/Medical

Examiner. Grant/State

6DAS and Naloxone

Services Data Integration

Agile Sprint 6/10/2019 7/5/2019

5 Sprint 4 (Live Hospital EDSurveillance. AHEOOdata integration & AT-RISK Prediclive Model

with Google.Digital Data)

Agile Sprint 7/0/2019 0/2/2019

6 Sprint 5 (EmergencyMedical Services data

Agile Sprint 8/5/2019 8/30/2019

2019-043/RFP-20.I9-OPHS-I9-OATAAEifhi&il I - Wortt Plan - 3

0»le: AConuado^'s initials ^ Pago 12 on?


STATE OF NEW HAMPSHIREDcpurlmcnt of Hcfilih and Humun ServicesDoto Analytics Plotform for Opioid Crisis'

DHHS-RfP-2019-043/RFP-20l9 bPHS-l9-DAtAAPART 3-EXHIBIT I

WORK PLAN

(TEMSIS) & MHSi OpioidInsight Dashboard

7 Sprint 6 (30 Day CloseouiPlus femalning Warranty)

Agile Sprint 9/3/2019 11/29/2019

Sofint 0 (Planninq and Project Management) -

e Conduct Project KickoWMeeting

Non-Software April 2019

9 Work Plan Written April 2019

10 Infrastruclure Plan,

including Oeskiop andNetwork ConfigurationRequirements

Written ■ April 2019

11 Security Plan Written April 2019

12 Communications and

Change ManagementPlan

Written April 2019

Sprint Execution (Installation. Testing. and System Ocploymeni)

13 Sprint 1 Sumniary Written


Written April 2019: .August 2019

Daily Scrum Notes Written April 2019-August 2019

Requirements •Traceability Matrix

Written April 2019-

August 2019

Data MigrationDesign and DataSource Extract

Looic

Written1 April 2019-

August 2019

Code

Development and

Unil Testing


Conduct

Integration Testing

Non-Software -April 2019-August 2019

Conduct User

AcceptanceTesting

Non-software April 2019-August 2019

Deployment Plan Written '' ■ , April 2019-.August 2019

20I9-043/RFP.20I9OPHSI9-OATAAEKMbll I ->WoA Plan • Port 3

Conlrador's Iniliois4^ Pogo t3 of t7

OocuSign Envelope ID; 4F1ED302-0308-4AAA-A50E-ei675D6E43F4

STATE OF NEW HAMPSHIliiDcpartmcn( of Health ond Human Services' Data Analytics Plolform for Opioid Crisis

DHHS-RFP-20I9-043/RFP-20I9-DPHS-19-OATA>

• .u..-..-gART3. EXHIBITIWORK PLAN

Data Loaded into

PfoduciionEnvlfonment

Software•


Conduct-Training Non-Software~ April 2019-

Auqusi 2019

.Execute SecurityPlan

Non-SofTware April 2019-August 2019



Written April 2019-

. August 2019

Daily Scrum Notes Written April 2019-Auqust 2019

RequirementsTraceabilitv Matrix

Writtert April 2019-August 2019


Logic

Written April 2019-Augusl 2019

, CodeDevelopment andUnit Testing

Software • April 2019-August 2019

. Conduct

Integration Testing

Non-Software April 2019-August 2019

Conduct User

Acceptancetesting

Non-software April 2019-

August 2019

Deployment Plan Written April 2019-August 2019.

Data Loaded Into

• Production

Environment

Software April 2019- ■August 2019

Conduct Training f4on-Sottware.

April 2019-Auflust 2019

Execute SecurityPlan'



Project StatusReoorts

Written ■ April 2019-August 2019

\

20i9«04.imFP.30l9-OPHS19OATAA

Eirhibil I -yv^ PUn - Part 3 •Osi«:

ConUfictor'e iniijftt) Pogo 14 ol w



Department of Health and Human ServicesDula Analytics Platform forOpioid Crisis

DHHS.RFP.20l9-043mfP.20l9-DPHS-l9-DATAAPART3-EXHIBiTI

WORK PLAN

Daily Scrum NotesI

Written April 2019-Auqust 2019

Requiremer>ls

Traceabilitv Matrix

Written April 2019- -August 2019


LOQic


Code

Development andUnit Testing

Software April 2019-

August 2019

Conduct.Integration Testing


Conduct User

Acceptance

Testing

Non-software April 2019-

August 2019

Deployment Plan Written April 2019-Augiisl 2019

'Data Loiaded into-.;:Production

Environment

.Software April 2019-Augusr2019

Conduct Trainirig Non-Software

* .. f

April 2019-Auqusl 2019


Non-Software April. 2019-AuQust 2019

16 sprint 4 Summary Written "


Written April 2019-Auqust 2019 .

Daily Scrum Notes Written April 2019-AuQust 2019

"ReguiremenisTraceiabilitv Matrix


.Data MigrationDesign and DataSource Extract

Logic ■

Written

-


Code

Development andUnil Testing

Software April 2019-Augus! 2019

20I9-O43/RFP-20I9-OPHS-I9-OATAAEnhibH I Pisn - Pert 3Dole: i/S//f yConlroclofi Inllials ̂ Pago l5ot ̂ 7


state of new HAMPSHIREDeportment of Hcolth und Human ScrviccjDoto Analytics Platform for Opioid Crisis

DHHS-RFP-2019.0.43/RFP-20I9-DPHS-I9-DATAAPart3. EXHIBIT 1

WORK PLAN

Conduct

Inteqration Testing


Conduct UserAcceptanceTestino

Non-software April 2019-August 2019

Deployrrient Plan Written April 2019-August 2019

Data Loaded into

Production

Environment


Conduct Training Non-Software April 2019-AuQusI 2019


Non-Software April 2019- -August 2019

17 •Spfinl 5 Summary Written


Written April 2019-Auaust 2019

Daily Scrum Notes Written April 2019-Auûst 2019


Written•



Logic

Written'

✓


CodeDevelopment and

Unit Testing

Software April 2019-Augus! 2019

Conduct

Integration Testing

Non-Software April.2019-Auqusl 2019

Conduct User

AcceptanceTesting

Non-software April 2019-Augusl 2019

Deployment Plan . Written April 2019-August 2019

Data Loaded into

Production

Environment

Software April 2019-AuguSt 2019

201f>-00'RFP.20l9-DPHS.l9-DATAAExhiWl I-.WfiA Plan - Port 3Qoio- y/f/'t •ConUactOf'l Initials Page 16 oM7


STATE OF NEW HAMPSHIREDcpurtmcnt of Hcallh und Human ScrviccjData Analytics Plstform for Opioid Crisis

DHHS-RFP-3019.043/RFP-2019-DPHS-I9-DATAAPART i-EXHIBIT I

WORK PLAN

ConducI Training Non-Software April 2019-Auausl 2019

Execute SecurityPlar^

Non-Software April 2019-Auoust 2019

SDfint 6 (Clean up and Project Closure Actiwiiies as Needed)

18 End User Suppon Plan Written September2019

Business Conlinuily Plan Written October

2019

20 Oocumenlation of

Operational Procedures

Written November.

2019

21 Ongoing Hosting Support

t

Non-Software September-November

2019

22 Conduct Project ExitMeeting

Non-Software November,

2019

23. Conduct System

■Performance(Load/Stress) Testing . .

Non-software October.2019

24 Certification of 3rd PartyPen Testing andApplication VulnerabilityScanning ■

Non-software October.2019

2019-04 )/RFP.20l9OPHSl9OATAAExhiOit 1 Plan - Pert 3Oaie: j/ifnConifBcior5 Iniilais Pego i7 of 17


STATE OF NEW HAMPSHIREDcpurtmcnt of Health und Human ServicesDoto Analytics Platform for Opioid Crisis

DHHS-RFP-2019.043/RFP-10I9.DPHS-I9-DATAAPART 3 • EXHIBIT J

SOFTWARE AGREEMENT

1. LICENSE GRANT

Exhibit J not used/applicable for this agreement

20I9-00/RFP-20I9-OPHS.I9DATAA

EiNbii J - Spftwaro Agroemeni •> Pan 3czrebd J ■- SpiTwarODale: jp/nConiractoriWiiats:. Page t oi \




Data Arâlyties Platform for Opiold Crisis

DHMS.RfP.20l9-O43/RfP-20l9-DPHS-29-OATAAPART 3-EXHIBIT K

WARRANTY & WARRANTY SERVICE

1. WARRANTIES

1.1. SYSTEM

1.1.1. The Contractor warrants that the System (i.e. contractor deliverables)will operate to conform to the Specifications, terms, and requirements

of the Contract-during Ihe warranty period the Contractor shall haveno obligation under this section lo rtiake warranty repairs attributableto:

1.1.1.1. The State's misuse or modiHcation of such system;

1.1.1.2. The Slate s failure to use corrections or enhancements

made available by the Contractor at no additional cost to'the Stale:

1.1.1.3. The State's use of such system in .combination wiih anyproduct other than those specified by the Contractor;

1.1.1.4. The quality or integrity of data from other automated or

manual products with which such system interfaces;

1.1.1.5. Hardware, systems, software, telecommunications

equipment or software not a part of such system which Isinadequate to allow proper operaiion of such system orwhich is not operating in accordance with the

manufacturer's specrficatlons: or

' 1.1.1.6. Operation or utilization of such system in a manner nol

conlempiaied by this Contract.

1.1.2. The warranty set'forth in this section shall not apply with respect to

hardware or software that is supplied by a third party to the Stale.

1.1.3. The Terms and conditions of the warranty lo the Stale with respect tosuch hardvyare or software will be provided by the third party vendor

of Such hardware or software.

20l9-0«3/RfP-20l9DPHS-19DATAA6*hWl K-yv««(infy onfl Wo/ranty Samcai - Part 3Gala: vA//^ ^CoAlfBdiys Iniu'e's •• Piga i ol 4

DocuSign Envelope ID: 4F1ED302-030S-4AAA-A50E-E1675D6E43F4

STATC OF NEW HAMPSHIRE

Depanment of Health and Human Services

Data Analytics Platform for Opiold Crisis

OHHS'RFP-2019'043/RFP-2019-DPHS-19-OATAA

PART 3-EXHIBIT K


1.1.4. Contractor bears no responsibility of any kind for such hardware orsoftware and the State shall not look to the Contractor for anywarranty for such products.

1.2. ■ NON-INFRINGEMENT

1.2.1. The Contractor warrants that it has good title to. or the right to allowthe Slate to use ail services, equipment and software ('materials')

provided under this Contract, and that such services, equipment andsoftware do not violate or infringe any patent, trademark, copyright,trade name or other iritellectual property rights or misappropriate atrade secret of any third party, except to.the extent that suchInfringement or violation arises from, or could have been avoidedexcept for;

The State's modifications of the material or use ihefof in a .

. manner not contemplated by the Contract;

1.2.1.2. The failure of the State to use any corrections or

modifications made available by the Contractor withoutcharge;

1.2.1.3. Information, items, instructions or speclficatioris providedby or on behalf of the Stale; or

1.2.1.4. The use of the material in combination with any product or

' data not provided by the Contractor, whether or not withthe Contractor's consent.

1.2.2. If the Slate's use of any such material, or any portion thereof Is or islikely to be enjoined by order ol a court of competent jurisdiction assuch an infringement or unauthorized, use, the Contractor at its optionand expense, shall have the right to;

1.2.2.1. Procure for the clieni the continued use of such material;

2019043/RFP-2019 0PHS-190ATAAExnibi) K - Warranty end Warranty Servicai • Pan 3Exttibi) K - Warrant

Pale: jjf/lConiradorf iniiiaia Poga 2 oi 4




Data Analytics Platform for Opioid Crisis

OHHS-RfP-2019-043/RFP-20l9-DPH5-l9-DATAAPART 3 - EXHIBIT K


"1.2.2.2. Replace such material with a non-Infringing material, or;

1.2.2.3. Modify such material so it becomes non-infringing.provided that if 1.2.2.1 or 1.2.2.2 Is the oplior> chosen bythe Contractor, the,replacement Of rnodified materiel Iscapable of performing substantially the same function.

I.2.3.- The foregoing provisions of Section 1.2 constitute the sole andexclusive remedy of the State and the sole and exclusive obligationof the Contractor, relating to a claim that any of the Contractor'smaterials infringes any patent, copyright or other intellectual propertyright of a third party.

1.3. VIRUSES; OESTRUCtlVE PROGRAMMING

1.3.1. The Contractor warrants that during the warranty period the• Contractor Deliverables shall.nol contain any viruses, destructive

programming, or mechanisms designed to disrupt the performance ofthe Software in accordance with the Specifications.

1.4. COMPATIBILITY f

1.4.1. The Contractor warrants that during the warranty period allContractor deliverables, including but not limited to the componentsprovided, including any replacenrieni or upgraded System Softwarecomponents provided by the Contractor to correct Deficiencies or asan Entiancement, shall operate with the rest of the System withoutloss of any functionality.

1.5. SERVICES

1.5.1. The Contractor vyarranis during the warranty period thai all Servicesto be provided under the Contract will be provided expediently, in aprofessional manner, in accordance with industry standards and thatServices will comply with performance standards. Specifications, andterms of the Contract.

2O19-M3/RFP-2019-OPHS.19DATAAExhibit K - \âohly ond WA/roAry S«rv<ce$ - Pen 30816: v/r/'rConVDdore Iniiiais ^ ■ Pog^ 3 of 4



. Department of Health and Human Services


DHHS-RFP-2019043/RFP-2019-OPHS-19-DATAAPART 3-EXHIBIT K


2. V/ARRANTY PERIOD

2.1. The Warranty Period shall remain in effect for ninety (90) days beyondimplementation of each milestone/sprint as referenced in Exhibit A. If the

contract is Amended the Warranty Period shall remain in effect for ninety (90)

days beyond implementation of each amended updated milestone/sprint. Thiswarranty period does not apply to the warranty for non-infringement, which

■ shall remain in effect indefinitely. ■

20190a3/RFP-2019 0PHSl90ATAA

Exhiwi K - Wa/Tsnty ood Warrofiiy Services - Port 3Dote: y/y/^ yCQnifaaor's Initials Page « of 4


STATE OF NEW HAMPSHIREOepariment of Health and Human Services

OHHS.RFP.2019-043/RFP.2019-OPH$.19-OATAAPART 3-EXHIBIT L

TRAINING SERVICES

1. The Contraclor shall provide Ihe following Training Services.1.1. The Contractor shall follow Ihe Analyze. Design. Develop. Implement. Evaluate

(Agile'AOOlE) training design methodology.1.2.The Contractor shall develop and deliver a Train-lhe-Trainer (TTT) program, as

well as create self-service capabililies that promote sustainable use of the systemfor technical, business and external users. '

1.3.Attachment P3 (Page iB5 of response). Section D-2.2 State Personnel andTraining'Is Incorporated herein.

State of NH Contraci 20.19-043

Exhibit L - Training Sen/ices - Pan 3Dale; .

Contractor's Initials ̂ Page i of t

DocuSign Envelope ID: 4F1ED302-030B-4AAA-A50E.E1675D6E43F4

STATE OF NEW HAMPSHIRE. , Ocpunmcnt of Hcii)th und Human Services

Data Analytics Plotform for Opiold CrisisDHHS-RFP.20I9-p43/RfF.20l9.DPHS-l9-OATAA

PART 3 . EXHIBIT MAGENCY RFP WITH ADOENDUMS. BY REFERENCE

1. Attechmenl #2. RFP-2019 043/RFP.2019-OPHS-19-OATAA. is incorporated horeih,

20I904)/RFP.20I9DPHSI90ATAA

tFP

ConUacioVs iniiiais ^ Page ̂ o( i

Exhibil M - Agency RFP wiih Addendums, by Reference - Pan 3Dale:



Department of KealtK and Human Services


OHH5-RFP-20l9-043/RfP-2019-DPHS-19-DATAAPART 3 .EXHIBIT N

VENDOR PROPOSAL. BY REFERENCE

Attachmenl P3. Deloine Proposal to DHHS.RFP-20l9.-043/RFP.20l9-DPHS-.l9.OATAA. Data Analytics Platform for Opioid Crisis dated December 10. 2018 is herebyincorporated by reference .as fully sel (o<1h herem! •

J'

2019 04J/RFP-2O19-OPHS19DATAA

Exhibil N - Vendor Proposal, by Reference - Part 3Date; .

ConUaclor's Initials ^ Page 1 of 1


STATE OF NEW HAMPSHIREDepartment of Health and Human $cr%'ic&sData Analytics Platform for Opioid Crisis

DHHS-RFP-20I9-043/RFP-20I9.DPHS-I9-DATAAPART 3-EXHIBIT O

CERTIFICATES AND ATTACHMENTS

Atiached are:1. Exhibit H Requirements - Attachment U\2. Exhibit M Agency RFP vvilh Addendums - Attachment #23. Exhibit N Vendor Proposal-Aiiachmenl #34. Contraclor's Certificate of Good Standing5. Contractor's Certificate of Vole/Authority6. .Contractor's Certificate of Insurance

20I9.04)/RFP.20I9.DPHS.I9DATAA .Exhibit 0 - ̂rtificate and Attachmenis - Part 3Date: ///;//>Contraclor s Initials ̂ . Page 1 of i


Now Hampshire Department of Health and Human Services

Exhibil P

DHHS Information Security Requirements

■ A. Oennitions

The following terms may be renedcd and have the described meaning in this documeni;

V 'Breach* means the loss of control, compromise, unauthorized disclosureunauthorized acquisiilon. unauihorlzed.access, or any similar term referring tosituations where persons other ihar) authorized users and for ari'other than authorizedpurpose have access or potential access to personally identiHable informationwhether physical or electronic. With regard to Protected Health information -Breach*

, shall have the same meaning as the term 'Breech* In section164.402 of Title 45. Code of Federal Regulations.

2. 'Compuler Security Incideni* shall have the same meaning "Compuler SecurityInctdcni* in section two (2) of NiST Publication 000-61. Compuler Security IncidentHandling Guide. National Instliule of Slandards and Technology U.S Department of

^ Corhmerce.

3. 'Confidential Data" means ell information owned, managed, created, received fromor on' behalf of. the Oepdftmeni of Health and Human .Services (OHHS) that is

. protected by information security, privacy or confideniiaiiiy rules and slate and federal'laws In End Users' possession or control in. connection with the performance of.Services. This information includes but is not limited to Derivaiive Data. Protected■Health . Inforrriati.on'(PHI).' Personally .Identifiable. Information (PH). Federal Tax-Informalion. Social Security Administration, and CJIS (Criminal Justice Information.Senrices) data. For the avoidance of doubt, Personal Information, as defined In.NHRSA 359-C:l9. does not Include business contact information, which includes name,work postal address, worl^ telephone number, title., office name and work emailaddress used solely for the purpose of enabling, business communications pursuantto the Contract.

4. Derivative Data* means data or information based on or created from ConfidentialData.

5. "End User* means any person or entity (i.e., Conlraclor. Contractor's personnel,business associate, subcontractor, and other Contractof-aulhorized downstreamuser) that is engaged or employed by Conlraclor to perform Services on behalf ofContractor pursuant to this Contract.

6. *HIPaa' means the Health Insurance Ponabiiity and Accountability Act of 1996 andthe regulations promulgated thereunder.

T. Incident means an act that potentially violates an explicit or implied security policy,which includes attempts (either /ailed or successful) to gain unauthorized access to asystem or its data, unwanted disruption or denial of service, the unauthorized use ofa system for the processing or storage of data; and changes to system hardware,firmware, or software'characteristics without the owner's knowledge. Insiruction. orconsent. Incidents include the loss of data through theft or device misplacement, lossor misplacement of hardcopy documents, and misrouting of physical orelectronic

VS.loUtijxJiic lOWia UtibWP Cornno»tnw\t/yOHMS Infonnjaoft

S»cwriryB«QuJ«en>eniJ uJt/P^Seiora Opic/ZZIL.-

DocuSign Envelope 10:4FieD302-0308-4AAA-A50E-E1675C)6E43F4

New Hampshire Department of Health and Human Services

Exhibit P

OHHS Information Security Requirements

mail, all of which may have the potential to put the data at risk of unauthorizedaccess, use, disclosure, modification or destruction.

6. 'Open Wireless Network* means any network or segment of a network thai isnot designated by the Stale of New Harnpshire's Depanmeni of InformationTechnology or delegate as e protecied network (designed, tested, andapproved, by means of the Slate, to transmit) will be considered an opennetwork and not adequately secure for the transmission of unencrypted PI. PFi.

- - PHI or Confidential Data.

9. 'Privacy Rule* shall-mean (he Standards lor Privacy of Individually tdeniifiableHealth Information at 4 5 C.F.R. Parts 160 and 1^. promulgaled-under HIPAA bythe United Slates Department of Health and Human Services.

10. 'Protected Health information' (or *PHI*) has the same meaning as provided In the•definition of "Protected Health Information* in the HIPAA Privacy Rule at 45 C.F.R, §160.103.

11. 'Security Rule* shall mean the Security Standards for the Protection of ElectronicProtected Heaim Information at 45 C.F.R. Part 164. Subpart C. and amendmentsthereto.

12. 'Unsecured Protected Heatih information' means Protected Health Information that

is not secured by a technology itandiaVd that renders Protected Health informationunusable,' unreadable, or Indecipherable (o una'ulhorlzed individuals and isdeveloped or endorsed by a siarxfards developing organization thai is accredited bythe Ainerican National Standards Institute.

I. RESPONSIBILITIES OF DHHS AND THE CONTRACTOR

A. Business Use and Disclosure of Confidential Data.

1. The Contractor must not use. disclose, maintain or (ransmil Confidentidl Oala except. as reasonably necessary as oullined under (his Contraci. Further, Contractor, includingbut not limited to all Its directors, officers, employees and agents, niust not use.disclose, maintam or irdnsmll PHI in any manner that would constitute a violation of thePrivacy and Security Rule as applicable to the Contractor In. its performance of theServices;

2. The Contractor must not disclose any Cônfidehiiai Data in response to erequest (or disclosure on the basis that it is required by law. In response to a subpoena,etc., without first nolityi"9 OHHS. if legally permissible, so that OHHS has anopportunity to consent or object to the disclosure.

3. The Contractor agrees thai Confidential Data or (derivative Data therefrom disclosed toan End User must only be used pursuant to the terms of this Contract.

4. The Contractor agrees Confidential Oatai obtained under this Contract may not be usedfor any other purposes that are not Indicated In this Contraci.

5. The Coniractor agrees to grant access to relevant Information with respect to (he

■ '

vs.Uiiwpdaie lOW/iS EiN'fthP CowKtorirrtimOHHS infonnalion

Securtry Rcqulrcfncnltirtly RaqulfetncnU 'P|ge>Ol» Ocia


New Hampshire Department of Health and Human Services .

Exhibil P


Coniraciof's handling of Conrideniial Data as welt as make available appropriatepersonnel to discuss such information to the authorized representatives of DHHS forthe purpose ot inspecting to confirm compliance with the terms of this Contract.

11. METHODS OF SECURE TRANSMISSION OF DATA

Application Encryption, if End User is transmitting Confidential Oata between'' Contractor-controlled applications, the Contractor win first verify the Contractor's

application encryption capabilities to enable secure'lransmission'via the internet.

2. Computer Disks and Portable Storage Devices. End User maynol use computer disks orportable storage devices, such as a Ihumb drive, as a method of transmitting Confidential

' Oata. Encrypted thumb drives may be used with written exception from DHHSInformation Security.

3. Er^crypied Email. End User may only employ email to transmit Confidential Dala Ifemail is enervated and being sent to and being received by email addresses ofpersons authorized to receive such information.

4. Encrypled Web Site. If End User Is employing Ihe Web to transmit Confidential Dala.the secure socket layers (SSI-) must be used and the web site musit bo secure. SSLencrypts data transmitted via a Web site.

• 5. File Hosting Services, also known as File Sharing Sites! End User may not use filehosting services, such as Oropbo* or Google Cloud Storage, to transmit Confidential .Data.

I

6. GroundlvtaiiService. End Usermay only transmit Confidential Data via cert/Y/odground' ■ . mail within the continental U.S. and when sent to a named individual.

7. Laptops and PDA. II End User is .employing portable devices lo transmii Confideniial •• Data, said devices must be encrypted and password-proiecied.

8. Open Wireless Networks. End User may not transmii Confidential Data via an openwireless network unless End User employs a virtual private network <\/PN) connectionwhen remotely transmitting via an open wireless, network. For the avoidance of doubt.Coniraclor s Intemal network shall not be considered an open wireless network.

9. Remote User Communication. If End User is employing remote corrimunication loaccess or iransmii Confideniial Dala. a virtual private network (VPN) must be installedon Ihe End User's mobile, idevicefs) or laptop from which information will be ̂transmiiied or accessed.

10. SSH File Transfer Prolocoi (SFTP). also known as Secure File, Transfer Protocol. IfEnd User is employing a non-OHHS SFTP lo transmit Confidential Data. End Userwill structure the Folder and access privileges to prevent inappropriate disclosure ofInformallon, Any non-DHHS SFTP folders and sub-folders used by End User for

. iransmilling Confidential Dala and their Confideniial Data will be deleted withoutundue delay.

11. Wireless Devices. If End User is transmitting Confidential Oata via wireless devices, allConfidenilat Dale must be encrypled to prevent inappropriate disclosure of information.

OHHS iAlo«m«itonSecurtjy u/{Ji»

Ptge ) or f


New Hampshire Departrpent of Health and Human Services

Exhibit P ■

OHMS Information Security Requirements

ID. RETENTION AND DISPOSITION OF IDENTIFIABLE RECORDS ^ ^ ,

The Conlraclor will only retain the Confidential Data lor ihe duration of (his Contract. After suchtime, the Contractor will have 30 days to destroy the Confidential Data in whatever form it mayexist, unless, otherwise required by law or permitted under this Contract. If.it is infeasibte toreturn or destroy the Conrideniiai Data, protections .pursuant to this information SecurityRequirements Exhibit survive this contract. To this end. Ihe Conlraclor must;

A.- Retention

1. The Contractor agrees it will not store, transfer or process Conndeniiai Odatacollected In connection with the Services rendered under this Contract outside of theUnited Slates. This physical location requirement shall also apply in theimplementation of cloud computing, cloud service or cloud storage capabilities, andincludes backup data and Disaster Recovery locations.

2. The Contractor agrees to ensure proper security monitoring capabilities are in place■ to detect potential security, events that can impact State of NH systems and/or

Department confideniidl Information .for coniractor provides systems.

3. The Contractor agrees to provide security awareness and education for its End Usersin support'of protecting Department confidential information.

4. The Contractor agrees to retain all electronic and hard copies of Confidential Datain a secure location and ideniified herein.

5. . The Conlraclor agrees Confidential Data stored in a Cloud rnusi be in aFedRAMP/HITECH compliant solution, and comply with ail applicable statutes andregulati.ons regarding the privacy and security. Ail Contractor or End User conlroltedservers and devices, must have currently-supported and hardened operating

■systems, (he latest anti-viral, anti- hacfêr.' anii-spam. anti-spyware. and anti-malware utilities. The environment, .as a whole, must have aggressive intrusion-detection and firewall protection that aligns with leading industry standards.

6. The Contractor agrees to reasonably cooperate with the Stale's Chief Ir^formaiionOfficer in the detection of any security vulnerability of the hosting infrastructure tothe extent applicable to the scope of (he Services.

0. Disposition

II the Contractor will maintain any Confidential Data on its systems (or its sub-c'oniractorsyslems). the Contractor will maintain a documented process for securely disposing of suchdata upon request or contract termination; and will provide written connrmalion. to the Stateregarding any State of New Hampshire data destroyed by the Contractor or anysubcontractors ■ inadvertently or pursuant to this Exhibit. Vên no longer in use. electronicmedia containing State of New Hampshire Confidential Data shall be rendered unrecoverable

' via a secure wipe program in accordance with.indystry-accepied standards for secure deletionand media sanitizatiort, or otherwise physically destroying the media (tor example.

' degaussing) as described in NIST Special Publication eQ0-86..'Rev 1, Guidelines for MediaSanitizallon, National Institute of Standards and Technology. U.S. Department of Commerce.The Conlraclor will document and confirm in writing the completion of the data destruction,and will provide such written confirmation to the Department upon request. ThO'writtenconfirmation will include details reasonably necessary to demonstrate data has been p^merly

vs. Ltjlupdlie iVOS/ia Ejrtf&liP ContrtaoflntUsDOHHS Inlornniloft

Saairtty ReqyifefneAU w / iP«9b4o(S



Exhibit P


,..ix*destroyed.

V Unless otherwise speciried In the Contract end subject to Section lIl.B. as soon asreasonably practical after the completion or the termination of (his Contract.Contractor agrees to destroy alt hard copies of ConridentiaJ Data using a securemethod such as shredding.

2. Unless otherwise specified in the Contract and subject to Section iii.e., as soon as- reasonabty'practical after the. completion or the termination of this Conlract.

Contractor agrees to completely destroy all electronic Conndentlat Data by means. of data erasure, also known as secure data wiping.

IV. PROCEDURES FOR.SeCURlTY

A. Contractor agrees to safeguard the Confidential Data received under this Coniracl.'andany derivative data or files containing Confidential Data, as follows:

1. The Contractor will mainlain proper security controls to protect Department ConfidentialData collected, processed, managed, and/or stored In the delivery of contractedservices.

2. The Contractor will maintain policies and procedures to proieci DepartmentConfidential Data throughout the Information llfecyde. where appficable, (from creation,.trahsformation, use. storage and secure destruction) regardless of the media'used tostore the data (i.e.. tape. disk, paper, etc.).

'3. The Contractor will maintain appropriate authentication and acce^ control's tocontractor systems that collect, transmit, or store Confidential Data where applicable. -

4. The Contractor will take steps (o ensure proper security monitoring capabilities are Inplace designed to delect potential security events that can impact DepartmentConfidential Data processed on Cdniraclor*provided and Contracior-controlledsystems.

$. The Contractor will provide regular security awareness and education for its personnelin.support of protecting Confidential Data.

6. if the Contractor will be sub-contracting atiy core functions of the engagementSupporting the sen/ices for Slate of New Hampshire that involves disclosingConfidential Oata to a subcontractor, the Contractor svill enter into a written agreementwith such subcontractor that defines specific security expectations that at a minimumare substantially the same as (hose applicable security obligations for the Contractor,including breach notiTication requirements.

7. The Contractor will work with the Oeparimeni to sign and comply with ell applicableState of New Hampshire and Oepariment system access and aulhorizaiibn policies andprocedures, systems access forms, and computer use agreements as pan of obtainingand maintaining access to any bepanment syslem(s). Agreements will be compleiedand signed by the Coniracior and any applicable sub-contractors prior .to systemaccess being authorized. /

vj.iijiupdiio rO'OS'lft EitftliP Conifactorlrlil«Ji ̂DHKS InJotmaliOfl

S«Cort>yft»4ulrim(nl$ U'A As' Pan



Exhibit P

OHMS Information Security Requirements'

9. If the Oepartmeni determines the Contractor Is a Business Associate pursuant to 45. CPR 160.103. the Contractor will execute a HiPAA Business Associate Agreement(BAA) with the Department and is responsible for maintaining compliance with theagreement.

9. The Contractor will nol store, knowingly or unknowingly, any State of New Hampshireor Department data offshore or outside the boundaries ot the United States unless prtorexpress written consent is obtained from the Information Security Office leadershipmember wiinln the Department.

10. Data Security Breach Liability. In ihe event of an Incident. Computer Security Incident,or Breach the Contractor shall make immediate effons to coniain ihe Incident/Breach,to minimize any damage O' loss resulting from the Incident. Computer Security Incident,or Breach, as well as. invesligaie Ihe cduse(s) and promptly take measures to preventfuture Incidents. Computer Security Incidents, or Breaches of a. sirmilar nature fromreoccurring.

11. Conlracior must, comply with all statutes and regulations regarding (he privacy andsecurity of Confrdentia) Data applicable lo Contractor In Its performance of the Services,and must In all other respects maintain the privacy and security of Pi and PHi at.a leveland. scope that is not less than the level and scope of requirements applicable toContractor in-lls performance of the Services, including, but not limited to. provisions ofthe Privacy Act of 1974 (5 U.S.C. § 552a). OHHS Privacy Act Regulations (45 C.P.R.§5b). .HlP^ Privacy and Siecurity Rules (45 C.F.R. Parts 160 and 164) that governprotections for Indivlduallyjdentifiabie heallh'Inlormation'and as applicable under Slatelaw; in each case lhat are applicable lo Contractor in its provision of Services under theContract.

12. Contractor must safeguard the ConfldenliarOate at a level consistent with therequirements applicable to Contractor In its performance of the Services. Coritractoragrees to establish and maintain appropriate admlnistraiive. technical, physical, andorganizaiional safeguards lo protect the confidentiality oMhe Confidential Data' and to

. prevent unauthorized use or'access to it.'

13. Contractor agrees to maintain a documented Breach Notification and .Incider^lResponse process that complies with the requirements of this Information SecurityRequiremenis Exhibit with respect to Confidential Data.

14. Contractor must restrict access to the Confidential Data obtained under (his Contract• lo only those authorized Er^d Users who need such Confideritiai Data to perform

their official duties in connection with purposes idenilfied in this Contract.

15. The Contractor must ensure lhat it requires all End Users;

a. comply with such safeguards as referenced in Section IV A. above, impiemenladto protect Confidentiat Data that is furnished by DHHS under this Contract fromloss, iheft or inadvertent disclosure.

b. safeguard this Confideniiai Data at alliimes.

vs. liitupOtle tcvos/is Ciri&liP CcruiKlOflntUsisOHKS lAlonnaDon

SecurVy ReguU'ements« or I Dale


Now Hampshire Department of Health and Human Services

Exhibil P


c. ensure (hat Conlracior issued laptops and other electronic devices/mediacontaining PHI. PI. or PFI are encrypted and password-protected.

d." send emails containing Conridential Data only if encrypted and being sent to and• being received by email addresses of persons authorized to receive suchinformation.

e.. limit disclosure of the Confioemiai Oete to the extent permitted bylaw.

f. Conndeniidt Data received under this Contract and individually identifiable dataderived from Confidential Dale, must be stored in en area that is physically andtechnologically secure from access by unauthorized persons during duty hoursas well as non-duty hours (e.g.. door locks, card keys, biometric iderttlfiers. etc.).

g. only authorized End Users rnay transmit (he Confidential Data, including any'.derivative files containing personally Ideniifiable information, and in at) cases,such data must be encrypted at all times when in transit, at rest, or when storedon portable media as required in section IV above.

h. in all other instances Confidential Data must be maintained, used and disclosedusing appropriate safeguards, as determined by a risk-based assessment o! thecircumstances involved.

i. . ur>der$t8nd.that,their user credentials (user name-and password) must not be.shared with.anyone. End Users will keep (heir-credential information secure.This applies to credentials used to access the site directly or indirectly through athird parly application. ' ^

Contractor is responsible for oversight and compliance of their End Users. DHHSreserves the right to reasonably request relevant documentation with respect to

• Contractor's' handling Confidential Data to monitor compliance with this Contract,including the privacy arid security requirements provided In herein. HIPM. and other"applicable Uws and Federal regulations until such lime the Confidential Data-is disposed

. of in accordance with this Contract. . .

V. LOSS REPORTING

. The Contractoi must notify the DHHS's Information Security Officer. Privacy Officer, andContracls Unit, via the email addresses provided .in (his Agreement, of any Informationsecurity events. Computer Security irKidenls. Incidents, or. Breaches that adversely affects(he confidentiality, integrity, or availability of Confidential Data urKfer the control ofContractor as soon as feasible, but no more than 46 hours after the Contractor has

determined that the aforementioned has occurred and that Confidehiia) Data' under thecontrol of Contractor may have been exposed or compromised.

If a suspected or known information security event. Computer-Security incident. Incidentor Breach involves Social Security Administration (SSA). provided date or InternoiRevenue Services (iRS) provided Federal Tax Information (FT!) under the control ofContractor, then the Contractor must notify DHH information Security immodiatoly andwithout delay.

The Contraclor must comply with a!) applicable state and federal, laws relating tO/êvs. Le»i upeoia >tyoc/i6 EiwwiP ' ctiMiedwirtziiii

OHHS lAloimaiionfOyRiOwliemeiUi u/,J,PigtToi# . PfliB 7/'//f

DocuSign Envelope ID: 4F1ED302-030B-4AAA-A50E-ei675D6E43F4

New Hampshire Department of Heatth and Human Services

Exhibil P


privacy and security of Contidential Data, and safeguard the Conddeniial Data at the levelconsistent with the requirements applicable as set forth herein. In addition to. andnotwithstanding. Contractor's compliance with ail applicable obiigaiions'and procedures.Contractor's procedures must also address how the Contractor will:

1. Identify Incidents;

2. Oetermirê if Conridenilal Data is involved inincidents;

3. Report suspected or confirmed incidents as required in this Exhibit.

4. Identity and convene a core response group t'o deiermine the risk level of Incidentsand determine risk^based responses to Incidents; and

5. Determine whether Breach notification is required to the State, and. if so. identifyappropriate Breach notification methods, timing, source, and corttents.from amongdifferent options to make such nolificalion to DHHS in accordance with this Exhibit.

Incidents and/or Breaches that implicate Pi within ihe Contractor's or End User'spossession or control musi be addressed and reported, as applicable. in accordancewith NH RSA 359-C:20(l)(c).

. s . .

BREACH LIABILITYI

Should en Incident, Computer Security Incident, or Breach be deteimined to have been causedby the CorMraclor and/or End User's lailure to safeguard Slate of New Hampshire networks.

. sys.iems or DHHS ConfiderMial Data per this'Information Security Requirements Exhibit, and/orP'37. then the Stale may recover from the Cqntraclor and/or End User all cosls of response andrecovery, from Ihe Incident. C.qmpuler Security Incident, or Breach, including bul not limited to:credit monitoring services, mailing'costs, and costs associated with website and telephone callcenter services.

VI. CONFLICT OF TERMSIn Ihe event of any conflict or inconsistency between other Contract provisions and the Information-Security Requirements Exhibit, this Exhit>il shalLônlrcl and govern (he rights and obligations ofthe parties with respect to the subjeci matter of ihiSfSxhibii. ^

}

Vil. PERSONS TO CONTACTA. DHHS contact program-and policy:

[email protected]

.(In sub)eci line insert RFP/Contraci Name and Number)

p. DHHS contact for Information Security and Data Management issues:DHHSInformalionSecurifyOfficeQdhhs.nh.gov '

C. DHHS contacts for Privacy issues:

[email protected]

vs LiJlvptfuc lOOS/lB e*«WiP - ConiiBCiQftnimnOHHS infonrnUon •.

S«yriryR*qUfcmefta AP«ge e o( » 7/ >//f

DocuSign Envelope ID: 4F1ED3O2-O3O0-4AAA-A5OE-E1675D6E43F4

Hew Hampshire OeportmenI of HesMh and Human Services

EihlbltQ

HgALTH INSURANCE PORTABILITY ACT

BUSINESS ASSOCIATE AGREgMgNT

The Coniracfor Ideniiried in Section V3 of the General Provisions of the Agreement agrees tocomply with the Health Insurance .Portability and Accountability Act. Public Law 104*191 andwith the Standards for Privacy and Security of individually Identifiable Health Information. 45CFR Parts 160 and 164 applicable to business associates: As deHned herein, 'BusiniessAssociate* shall mean the Contractor and subcontractors, and agents of the Contractor thatreceive, use or have access to protected health information under this Agreement and 'CoveredEntity* ahall mean the State of New Hampshire. Oeparttheni of Health and Human Services.'

(1) PofinUlona-

a. 'Breach' shall have the same'meaning as the term 'Breach' in section 164.402 of Title 45.Code of Federal Regulations.

b. 'Business Associate* has the meaning given such term in section 160.103 of Title 45, Codeof Federal Regulations.

c. 'Covered Enlitv' has the meaning given such term in section 160.103 of Title 45.' Code of Federal Regulations.

d. 'Oesionated Record Set'shall have the same meaning as the term'dcsignaied record set'In 45 CFR Section 164.501. . *

6. 'Oata Aooreoation' shall have the same meaning as the term 'data aggregalion' In 45CFRSection 164.501.

f. 'Health Care Ooeratioris" shall have the same meaning as the term 'health careopcrations'-in 45 CFR Section 164.501. . " . ^ •

g. 'HITECH Ac!' me.ans the Health Information Technology for Economic and Clinical HealihAct. Title XIII.-Subtitle 0. Pan l & 2 of Ihe American Recovery and Reinvestment Act of

. 2009.

h. 'HIPAA' means the Healih Insurance Ponability and Accountability Act of 1996. Public Law104-191 and the Standards for Privacy and Security of Individually identifiable Health 'Information. 45CFR.Parts'160.T62 and 154 and amendmenisihereto.

i. 'indivldluar shall have ihe same meaning as the term 'individual' in 45 CFR Section 160.103and shall include a person who quslines as a personal represer)iaiive in accordance with 45CFR Seclion 164.501(g).

|. ■ 'Privacy Rule' shall mean the Standards for Privacy of individually identifiable HealthInfor/nation at 4S CFR Pads 160 and 164, promulgated under HIPAA by the UnitedStatesOepadment of Health and Human Services.

k. 'Protected Health information' shall haye Ihe same meaning as the term 'protected healthInformation* in 45 CFR Section 160.103. limited to the informalion created or received by

Business Associate from or on behall of CovereO Entity.

VJOM WVftni CoftrttflOf Wlltli ■ A]Heoiih lAStfiflcc PonsbCliy AoBuilneit AsiodiiftAgrewncni OJr Jjs

PigotolS D»la


New Hsmpshlro Department of Health and Human Services

Exhibit 0

(. 'Required bv Law' shall have the same meaning as the term •required by laW in 45CFRSection 164.103.

m: •Secretarv"shall mean the Secretary of the Department of Heallh and Human Servicesorhis/her dcslgnee.

r>. -{SBcuritv Rule' shall mean the Security Slandards for the Protection of ElectronicProtectedHeallh Information at 45 CFR Part t64. Subpart C. and amendmcnistherelo,

o. -Unsecured Protected Maalth information' means protected health information that is not'secured, by a technology standard that renders protected heallh Information unusable,unreadable, or indecipherable to unauthorized individuals and is developed or endorsed bya slandards developing organization that is accredited by the American National StandardsInstitute.

p Other Definitions ♦ All terms not otherwise defined herein shall have the meaningestablished under 45 C.F.R. Parts 160.162 and'i64. as amended from time to time, and theMITECH

Act.

(2) Business AssncifHe Use and Dificlosure of Protected Healthinformfltlon.

a. Business Associate shall not use. disclose, maintain or iransmli Protecied'HealthInformation (PHI) except as reasonably necessary lo provide the services outlined underPart 2- Inlotmallon Technology Provisions of the Agreement. Further. BusinessAssociate, including but not limited to all its directors, officers, employees end agents,shall not use. disclose. mair\lain or transmit PHI in any manner that would constitute a

' vioialion of the Privacy and SecurityRule.

b. Business Associate may use or disclose PHI:I. • For the proper -management and administration of the Business Associate:II. As required by law. pursuant lo the terms set forth in paragraph d. below; orIII. For data aggregation purposes for the health care operations ofCovercd

Entity.

. c. To the extent Business Associate is permitted under the Agreement to dis.close PHI to athird party. Business Associate musi obtain, prior lo making any such disclosure, (i)reasonable assurances from the third party that such PHI will be held confidentially andused Of further disclosed only as required by law or for the purpose for which it wasdisclosed to the third party: and ('») an agreement from such third party to notify BusinessAssociate, in accordance wlih the HIPAA Privacy. Security, and Breach Notification Rulesof any breaches of the confidenilaiily of the phi, to the extent it has obiained knowledgeot such bteach.

3rt0l4Exhibll I Contioctor tntUoi*

Mc#nhiftjwrii>c«PonobWiyAct . .

eOilftciJ Aswdoic Aflteement A //^


New Hampshire Oepertment of Health and Human Services

Exhibit Q

D. Ttiti BUblntiî> A^bUblldlt; ilidT ngi. unfU!>y ̂ UCFl OlSCICTSUrU Rj 19provide services under Part 2 • Informaiion Technology Provisions of (he Agreement,disclose any PHI in response to a requesi for disclosure on the basis (hat il is requiredby law. without first notifying Covered Entity so that Covered Entity has an opportunityto object to the disclosure and to seek appropriate relief, if Covered Entity objects tosuch disclosure, ttieBusiness Associate shall refrain from disclosing the PHI untilCovered Entity has exhausted all remedies.

e. If the Covered Entity notifies the Business Associate thet Covered Entity has agreed tobe bound by additional restrictions over.and above ihose uses or disclosures or securitysafeguards'of PHi pursuant to the Privacy and Security Rule, the Business Associateshall be bound by such additional restrictions and shall noi disclose PHI in violation of

sucb addiiionai restrictions and shad abide by any additional security safeguards.

(3) Qbllaatlona and Actlvmea of Bualneas Associate.

0. The Business Associate shall notify the Covered.Entity's Privacy Officer immediatelyafter the Business Associate becomes eware of any use or disclosure of protectedhealth information not provided for by the Agreement including breaches of unsecuredprotected heallh information and/or any security inci'deni that may have an Impact ontheprotected heaiih inlormation of the Covered Entity.

b. The Business Associate shall immediately perform e risk assessment when it becomesaware of any of the above situations. The risk assessment shall Include, but not be

■ limited to: • •

0 The nature and extent of the protected health information involved, including thetypes of identifiers and Ihe likelihood of re-identification;

0 The unauthorized person used the protected health information or to whom thedisclosure was made:

0 Whether (he protected health information was actually acquired orvievyed0 The extent to wr\ich the risk lo ihe protected health information has been

mitigated.

The Business Associate shall cdmpleie-lhe risk assessment within 46.hours of ihebreach and immediately report the findings of (he risk assessment in .writing to theCovered Entity.

c. The Business Associate shall comply wiih all sections of (he Privacy. Secunty.-andBreach Notification Rule.

d. • Business Associate shall make available all of its internal policies arKj procedures, booksand records relating to the use and disclosure of PHI received from.-or created orreceived by the Business Associate on behalf of Co.vered Entity to the Secretary .forpurposes of determining Covered Entity's compliance wilh HIPAA and the Privacy endSecurity Rule.

eirrfWH CortltittoflrtUili'

Heiitninaui»AC4Ponib<aryAa -BuUntti AiiDdiiD AgietmcAi j/. /

PigiJofS Cow 7/y/f


New Hompshlre Oopartmpnl of HbaUh end Human Services

Exhibit 0

V. Businusy Msyoadtti siiaii mquim dii tif ii^ busiimss asspcutus tnat runjiw. ut riwuaccess to PHI undet the Agreement, to agree in writing to adhere to the sarnerestrictions and conditions on me use and disclosure of PHI corttained herein, includingthe duty to return or destroy the PHI as provided under Section 3 (I). The Covered EntityshaQ be considered a direct third party t:>enericiary of the Coniraclor's business associateagreements with Contractor's intended business associaies. who will be receiving Phi

pursuant to this Agreement, with rights of enforcement and indemnincalion from suchbusiness associates who shall be governed by standard Paragraph 13 of (he standardcontract provisions (P-37) of mis Agreement for the purpose of use and disclosure ofprotected health information.

f. Within Tive (S) business days of receipt of a written request frorh Covered Entity.Business Associate shall make available duhng normal business hours at its offices-allrecords, books, agreemenls. policies and procedures relating to ihe use anddisctosureof PHI to (he Covered Entity, for purposes of enabling Covered Entity to determine' Business Associate's compliance with the terms.of the Agreement.

g. Within ten (10) business days of receiving a written request from Covered Entity,Business Associate shall provide access to PHI in a Designated Record Set to (he .Covered Entity .'or as directed by Covered Entity, to an individual In order to meet therequirements under 45 CFR Section 1&4.524.

h. Within ten (10) business days of receiving a written request from Covered Entity for anamendm^l of PHior a record about an individual contained in a Oesigneled RecordSet, the Business Asspdaie shall make such PHI available to Covered Entity (oramendment and incorporate any such amendment to enable Covered Entity to fulfill itsobligalions under 45 CFR Section 164.526.

1. Business Associate shall document such disclosures of PHI end Information related (o

such disclosures as would be required for Covered Entity to respond to e request byan .indrviduai for an accouniirtg of disclosures of PHI In accordance with <5 CFR Section164.526.

j. Within ten (10) business days of receiving a written request from Covered Entity for arequest for en accounting of disclosures of PHI, Business Associate shall make available'to Coviered Entity such .information as Covered Entity mayrequire to fuinil Its obligations'to provide an accounting of disclosures with respecl.lo PHI in accordance with 45 CFRSection 164.526.

k. ' In the event any Individual requests access to. amendment of. or accounling of PHIdirectly from (he Business Associaie. ihe Business Associate-shall wiihln two (2)business days forward such request to Covered Entity. Covered Entity shall have theresponsibHity of responding lo forwarded'req'uesls. However, if fonwarding theindrvidual's requesi lo Covered Entity svould cause Covered Entity or the Business

■ Associaie lo violate HIPAA and (he Privacy and Security Rule, the BusinessAssociate' shall instead respond to the individuars requesi as required by such taw and notifyCovered Entity of such response as soon as practicable.'

3/7014 Eitiftili I Cort/fcio/ i/VUiijHet1(M<UU4/K4 PoniMSty AOSutlncM Aiiodlte AgtM/nAnl

■ P»g« 4 of 4 0»l* V/J//9


New Hampshire Depertmeni of Health end Human Services

EihlbliQ

T vvuiiiii mn \ loj uumnijii!; Ujyi> ur mrmiiuiiuii ur iiiu Agnjunnjrn. rpr uny ruaiipn. thhBusiness Associate shall return or destroy, as specified by Covered Entity, a(i PHIreceived from, or created or received by the Business Associate in connection with theAgreement, and shall not retain any copies or back-up tapes of such PHI. If return ordestruction is not feasible, or the disposition of the PHI has been otherwise agreed toin the Agreement, Business Associate shall continue to extertd the protections of theAgreement, to such PHI and limit further uses and disclosures of such PHI to thosepurposes thai make the return or destruction infeasibte. for so long as Business

Associate malnlains such PHI. if Covered Enthy. in its sole discretion, requires thai theBusiness Associate destroy, any or ail PHi..the Business Associate shall certify toCovered Entity that the PHI has been destroyed.

(4) ObllQattona of Covered Entity

a. Covered Entity shall notify Business Associate of any changes or limitationfs) In itsNotice of Privacy Practices provided to.individuals in accordance with 45 CFP SectionI61.520, to the enlent that such cbange'ot limitation may affect Business.Associate'suse or disclosure of PHI.

b. Covered Er^lity shall promptly notify Business Associate of any changes in. or revocationof permission provided to Covered Entity by individuals whose PHI may be used ordisclosed by Business Associate under this Agreement, pursuani to 45 CFRSeciion164.506 or 45 CFR Section 164.508.

c. Covered entity shall promptly notify Business Associate of any restrictions on the use ordisclosure of PHi that Covered Entity has agreed to ii> accordance with 45 CFR 164.522,

- to the extent that such restriction may affect Business Associate's use or disclosure ofPHI. ■

(5) Termination for Cause

In addition to Paragraph 10 of the standard terms and conditions (P-37) of (hisAgreement the Covered Entity may immediately terminate the Agreement upon CoveredEntity's knowtedge of a breach by Business Associate of the Business AssociateAgreement set forth herein as Exhibit l. The Covered Entity may either immediately

. terminate the Agreement or provide an opportunity for'Susiness Associate to cure the." "alleged breach within a timeframe specified by Covered Entity, if Covered Entity

determines that neither termination nor cure is feasible. Covered Entity shall report theviolation to the Secretary.

(6) Miscetlaneoua

8. Definitions and Reoutatorv References. All terms used, but not otherwise defined herein,shall have the seme meaning as those terms in the Privacy and Security Rule.-amendedfrom time to lime. A reference in the Agreement, as amended to include this Exhibit I. toa Section in the Privacy and Security Rule means ihe Section as in effect or as'amended.

V2014 ExN&ill ConiitciOf lt4t!»UKetllh Pontbllly AdBuslneii Ajiooaie AgfeememAjiodaie Agfewem >, .//, /

Pao« S oi 6 0««


New Hempshlre Deportment of Heoith ond Human Services

Exhibit 0

Arrmnqmym. cowryu Emitv jiiu A' m\i lu uKt* kuoi ̂ eimnir

necessary to amend the Agreement, from time to time as is necessary for CoveredEntity to comply with the chariges in the requirements of HIPAA. the Privacy andSecurity Rule, and applicable federal and stale law.

Dala Ownership. The Business Associate acknowledges thai it has no ownership rightswith respect to the PHI provided by or created on behalf of Covered Entity.

interoretaiion. The parties agree thei any ambiguity in the Agreement shall t>e resolvedto permit Covered Entity to comply with HIPAA. the Privacy and Security Rule.

SeoreQatlon. If any lerm or condition of this Exhibit I or (he applicatiori thereof to any 'person(s) or circumstance is held invalid, such invalidity shall not affect other terms orconditions which can be given effect without the invalid lerm or condiiion; to this end theterms and coriditions of (his Exhibit I are declared severable.

Survival. Provisions in this Exhibit I regarding ihe use and disdosure-of PHI, return ordestruction ol PHi. extensions of the proteciions pf (he Agreement in section (3) I. thedefense and Indemnification provisions of section (3) e and Paragraph 13 of thestandard le.rms and conditions (P-37). shall survive Ihe termination of theAgreement.

IN WITNESS WHEREOF. Ihe parties hereto have duly executed ihis Exhibit I..

Departmer^l of Heallh end Human Services Oeloitte Con^îHtng ULP

r ri' A Name of ihc^Comwctor

( Jc^nature of Aulhoriied Representative Sig^tur/'of Authorized Representative

Gregory Spine

Name of Authorized Representative Name of Authorized Representative

Managing Director

Title of Authorized Representative Title of Authorized Representative

W/05/2019

Date Date

V20I4 EiMMt

Hetuh trewenM PoneOUiy Ad8uslne)i Aitodiie Agraement

p«B<:eore

CentrACtOrim-JfS

0»t«


Exhibil R,OHHS£xhlbit»New Hempshire Oepartmem of Health ond Human Services

Eihlbit D

CERTIFICATION REGARDING DRUG-FREE WORKPLACE REQUIREMENTS

The Vendor idenllfled In Section 1.3 of the General Provisions agrees to comply with the provisions ofSections &1S1-Sl60of (he Drug-Free Workplace Act of 1988 (Put). L. 100-690. Title V. Subtitle 0; 41U.S.C. 701 el seq.). and further agrees to have the Contractor's representative, as identified in S^tlons1.11 and 1.12 of the General Provisions execute the following Cenlficaiion;

ALTERNATIVE I • FOR GRANTEES pTHER THAN INDIVIDUALS

US DEPARTMENT OF HEALTH AND HUMAN SERVICES • CONTRACTORSU9 DEPARTMENT OF EDUCATION • CONTRACTORSUS DEPARTMENT OF AORlCULTURE - contractors

This cerliricalion is required by the regutadons imptemeniing Sections S1S1*5160 o> the Drug-FreeWortrpiace Actôf 1988 (Pub. L. 100-690. Tllle V. SubliUe 0: 41 U.S.C. 701 el seq.). .The January 3i.1909 regulations were amended end published as Part II of ihe May 2S. 1990 Federal Register (pages21681-21691). and require certifrcaUon bygrentces (end by inference, sub-grantees and subcontractors). prior to award, that they will maintain a drug-free worliplace. .Section 3017.630(c) of the 'regulation provides Ihel e grantee (and by Inference, sub-grantees end sub-.contrectors) that is o Statemey elect (o make one certincation to the Deportment in-each federal fiscal year irS lieu of cehiricetes foreach grant during (he federal fiscal yeor covered by ihe certification. The ceniflcaie set out beiow is amaterial representation of fact upon wi>ich reliance Is placed when the agency awards the grant. Falsecertification or vlololion of Ihe cerlificatiorr shall be grounds for suspension of payments, suspension ortermination of grams, or government wide suspension or debarmeni. ConirBctors using this form shouldtend it to;

Commissioner

NH Department of Health and Human Services'129 Pleasant Street.Concord. NH 03301-6S05

1. The grantee ceriifies that it will or win conlinui to provide a drug-free workplace by.1.1. Publishing a stalemeni notifying employees that the unlawful manufacture, disiribuiion,

dispensing, possession or use of a ccinirofied substance Is prohibited ih the grantee'sworlcplece and specityirtg (he actions that will be teken against employees for viotalion of suchprohibll'on;

1.2. EstabGshing an ongoing drug-free awarerêss program to inform employees about1.2.1. The dangers of drug obuse in the workplace;1.2.2. The graniea's policy ol mainiainir^ a drug-free workplace;1.2.3. Any available drug counseling, reh'ebilitalion. and em'ployea astlsiance programs; ondt.2.4. The penalties that may ba imposed upon employees for drug abuse vioiailons

occurring in jha workplace;1.3. Making it a requlremeni thai each ernployea to be erâgod in the performance of Ihe grant ba

given a copy of the slotemeni required by.paragraph (a);1.4. Notifying the employee in the stalemeni required by paragraph (o) that, as a'condltion of

employment under the grant, (he employee will1.4.1. Abide by the terms of the slaieffieni; and1.4.2. Notify the employer in writing ol his pr her convlctioo fc a viofalion of a criminal drug

eialute occurring in ihe workplace no later than five calendar days after suchconviction:

1.5. Notifying iho agency in writing, within ten calendar days after receiving notice undersubparag/aph 1.4.2 from an empibyaa or otherwise receiving actual not'ca ol such convicilon.Employers of convicted employees muii provide noiica. lncJudir>g position tiUe. to every grantofficer on whose grant activity the convtied employee was working, unless the Fcderol agency

0 - CerMAuUon (•atftflng Drug Frt« Vendor inTUeiiwomptice Rrqxiiemenu

cu^>«îDri} Pig«>or2 osie


Exhibil R. OMHS Exhibits ^ ,New Hempshlfo Depeftment of Hosllh end Human Services

EihlbitO

has designated e central poini (or the receipt ol such r>otice9. Notice shall include theidentification numbor(s) of each affected grani:

1.6. Taking one of the following ectlons. within 30 calendar days of receiving notice under ■subperagraph 1.4.2. with respect lo any employee who is so convictod1.6.1. Taking appropriate personnel action against such an employee, up lo and irScJuding '

lermlnaiion. consistent with the requirements of the Rehabilitation Act of 1973. osemended: or

1.6.2. Requiring such employee lo penidpate saiisfactorily in e drug abuse assistance orrehablUiation program approved for such purposes by e Federal. Slate, or local hoolth.taw •nforcomertt. or. other app'oprialo agency;

1.7. Making e good faiih affort to corMtnue to maintain a drug-free wcrkpiece throughimplemenlollon ol peregrpphs i.3. 1.3. 1.4. i.S.'ond i.6.

2. The grantee may Insen in the space provided below the siicfs) for me perlonnance of work done inconnection wtm the specirc grant.

Place of Performance (street address, city, county, state. lip code) (list each location)

7 Eagle ̂ uare 03Oi ■- Concord NH. 03301

Check □ ii there are workplaces on nie mai ere not Ideniiried here.

Vendor Name-: OeioiBdXonsulling LLP

nlf/fiOale NemSSrey^Spino

Title: Managing Oireclor

^ /ExNuii 0 - regaiPlno Orug Fr»« vcndo' irrilihworiipKe ReeJremenit

cucMKVHoru PijcJoiJ P»'e

DocuSign Envelope ID; 4FieD302-030B-4AAA-A50E-E1675D6E43F4

Exhibit R. OHHS Exhrbfltn unna cxnrofll \New Hempshire Oepenment of Health end Human Services

Exhibit E

certification regarding lobbying

The Vendor idcnilfied in Secltqn 1.3 ol the General Proyisions agrees to comply with the provisions ofSection 319 of Public lew 101-I2i. Governmern wide Ouidence for Now Restrictions on lobbying, end31 U.S.C. 1352. end further agrees to have ihe Contractor's represeniaiive. as identified In Sections 1.11end 1.12 of Ihe General Provisions execute the following Certification;

US DEPARTMENT OF HEALTH AND HUMAN SERVICES • CONTRACTORSUS DEPARTMENT OF EDUCATION • CONTRACTORS

US DEPARTMENT OF AGRICULTURE - CONTRACTORS

Programs (inoicaie applicable proorsm covered):'Temporery Assisionce to Needy Families'under Title I v-A'Child Suppon Enforcement Program under Tine IV-D ' ''Social Services Block Grant Program under Title XX'Medicald Program under Title XIX'Communiiy Services Block Grant under Title VI'Child Care Development Block-Gram under Title IV

The undersigned certiriei. to the best of his or her kr>owledge'er>d belief, ih'at:

1. No Federal appropriated funds have been poid or will be paid by or on behalf of the undersigned, lo 'any person lor influencing or, aftempiing io influence an offcer or employee of eny agency, a Memberof Congress, an ofTtcar or employee of .Congress, or an employee of a Mamber ofCongrass in'.connection with the awarding of any Federal conlrecl. continuation, renewal, amendment, ormodification ol any Federal contract, gram' loan, or cooperal'ive agreement (and by specific mentionsub'Qraniee or sub-coniractor).

2. if any funds other than Federal appropriated funds have been paid or will be paid to any person for• Influencing or allempiing to Influence an officer or employee of any agerKy. a Member of Congress.,an officer or employee of Congress, or en employee of e Member of Cor^gress In.conncciion wlih thisFederal coniracl. grarii. loan, or cooperaiive egrecmeni.fand by specific mention sub-granicc or subcontractor). the undersigned shall complete and submit Standard Fonri ill. (Disclosure Form loReport Lobbying. In accordance with its inslruciions, eftached end identified as Standard Exhibit £-i.)

3. The undersigned shell require thai the language of this cartificatlon be included in the awarddocument for sub-awards el all tiers (including subcontrêcts.'sub-grents. arid contracts under grenls.loans,- and cooperative agreements) and that ol) sub-tecipiîs shall certify and disclose accordingly.

This certification Is a material representation of fact upon 'Miich reliance was placed wtien this transactionwas made or entered into. Submission of this cerllftceilon is a preroquiiile for making or entering into thistransaction imposed by Section 1352. Title 31. U.S. Code. Ariy person who fails lo file the requiredcanlflcaiion shaO be subject toe civil penatty of not loss than SlO.OOO end not more (han'St 00,000 foreach such failure.

Vendor Name: Ot}^rh ConsuHing LLP

'/f

Date NomeT^^TOySpino. Title: Managing Director

ExhibtiE-CemacJiionReatrOingLoetMng vendor iNiUii

cuoflO't'OMj Page 1 Ol t 0>io


Exhibit R, OHHS ExhibitsNew Hsmpshlre Oepsrtmenl of Health end Human Services

Exhibit F

CERTIFICATION REGARDING OEBARMENT. SUSPENSION .AND OTHER RESPONSIBILITY MATTERS

The Vendor ideniiried in Section 1.3 ol the Generel Provisions agrees to comply wiih the provisions ofExecutive Office of the Presldeni. Executive Order 12549 and <5 CFR Port 76 regarding Oebarmeni.Suspension, and Other Responsibility Matters, and further agrees to have the Contractor'srepresentaiive. as ideniinedin Sections i.ii end t.i2 ol the General Provisions execute the followingCertificalion:

INSTRUCTIONS FOR CERTIFICATION

1. By signing end submlning this proposal (cbniract). the prospecitve primary participant Is providing thecenincatkxi set out below.

2. The Inabiliiy of e person to provide the certificaiion required below wlD not necessarily result in denialof participation in Ihis covered transaction, it necessary, the prospective panicipani shall submK anexplanation of why it cannot provide the cehirrcaiton. The certification or explanation v«lil beconsidered in connection wtlh the NH Department of Health and Human Services' (DHHS)determination whether to enter into this Irensaclion. However, failure of the prospective pHrnary 'participant lo furnish a certification or an eiplsnalion shall disqualify such person from paniclpalion in'this transaction.

I

3. Tha certif<etion in this clause Is a meleridi ropresenlation of fact upon which reliance was placedwhen OHHS determined to enler into Ihis tronseclion. if it is laier determined that (ha prospectiveprimary participant kno^ngly r'ervlered an erroneous certificaiion. In addiiion to other ramadiesavailable to the Federal Government. OHHS may terminate this trensaclion for cause or default.

4. The prospective primary partcipani sheti provide immediate wrluen notice to the OHHS agency towhom this'proposal (contract) is subminod if al any time (he prospecilve primary participant learns

' thai its ceitificaiion was erroneous when subrrilned or has become erroneous by reason of changedcircumstances.

5. Tha lerms 'covered iransact'on,* 'debarred.' 'suspended.' 'ineligible.* 'lower tier covered.Ira.nsaclion.'.'participoni,' 'person.* 'primary covarab Iransaclion,* 'prirKipel.' 'proposal.' and'volunlarily exdudad,' a's.usad in this ciau'sa. have tha meanings set out (n the Oefmiiiont erxlCoverage sections of the nrtes implementing Execulrva Order 12549: 4SCFR Part 76. See thaattached definiiions..

6. The prospective primary participant agrees by submlning this proposal (contract) (hat. should theproposed covered transaction be entered into, it shall not knowingly enter into any lo^r tier coveredtransaction with a person who is debarred, suspended. decJarad Ineligible, or voluntarily excludedfrom participation in this covered transaction, unless authorized by DHHS.

7. The prospeciiva primary perticipani further agrees by submining this proposal ihat h will Include ihoclause litfed 'Certiftceiion Regarding Debarmeni, Suspension, Inellgiblliiy and Voluntary Exclusion •Lower Tier Covered Transactions.' provided by OHHS. without modification. In an lower lier coverediransaciions end in el) soiiciialicns for lower Her covered (renseclions.

6. A perllcipani In a covered transaction may rely upon a certiftcation of a prospective participant In alower tier covered transaction that ii is nol debarred, suspended, ineligible, or involuntarily excludedfrom the covered transaction, unless it knows ihat the certificaiion Is erroneous. A participant may'decide the method end frequency by which it determines ihe eligibility of its principals. Eachpahicipani may. but is nol required to>check the Nonprocuremani Lisl (of excluded parties).

9. Nothing contained in the. foregoing shall be cansiiued to require osta.biishmoni of a system of recordsin order lo render in good feilh the certificaiion required by this clause. The knowledge and

EcNbtl P. ' CenlAciityi ReetiOing Oebenncni. Suipenilon Vendo* tnUtb. And OVxi Reiporulbniiy u«ncri

c«>9oîior>) Pip* 1 ol 2 0*loMl


Eihi&il R OHHS ExhibilsNew Hempehire Deperlment of HeeUh and Human Serviced

Exhibit f

inlofmeiion ol e penidpem is noi required lo exceed ihai wtilch is normally possessed by a prvdeniperson in the ordinary course of business deeHngs.

10. Excopi lor tronsDciions auiboriied under peregreph 6 of ii>cse Instructions. If a panicipant In ecovered transaction knowingly enters Inio a lower tier covered trensaclipn with a person who issuspended, debarred, IneOgtbfe. or voiunierlly excluded from poriicipaiion In this trensaaion in •addition to oiher remedies available lo (he Federal government. OHHS may terminate this t/'ensociionfor cause or delauli.

PRIMARY COVERED TRANSACTIONS11. The prospective primary participant certifies lo ihe best of iis knowledge and belief, mat li and Us

principols:

11.1. are noi presently debarred, suspended, proposed for debarment. declared IneOglbie. orvoluntarily excluded from covered transaciions by any Federal dcpartmeni or agency:

11.2. hove riol wfthin o three year period preceding ihis proposal (conir'oci) been conviciod of or had.a civil judgment rendered againsi them lor commission of fraud'or a criminal offense inconnection with oblaining. ettempUng io obiain. or performing a public (Federal. Siaia or local)Iransaciion or a conlracl under a public transaclion; vioiaiior) of Federal or Siaio entilrusisiatutcs or commission ol embeuiemeni. theft, forgery, bribery, feiairicelion or destruction ofrecords, making false siaiemenis. or receiving sloien prpperiy:

11.3.. are noi presenlly Indicted for otherwise criminally or civilly charged by o governmental anl'ily(Federal. State or local) wlih commission of any of ihe offenioi onumeraied in pareoraph (iifb)of ihls certificeilon: artd '

11.4. have not wUhlna ihroe year period piocodlng ihls application/proposal had one or more publictransactions (Federal. Slate or local) lerminaied for cause or dafauii.

12. Where ihe prospective primary participant is unable to certify to any of Ihe slaicmenis In thiscertification, such prospcciive participant shall attach en explanation to this proposal (coniraci).

LOWER TIER COVERED TRANSACTIONS13. 8y signing ond submitting this lower tier proposal (contract), the prospective lower tier participant, at

defined in 45 CFR Part 78. certifies lo the best of its knowledge ond belief ihal it and iis principals: '13.1. ere noi presently debarr^. suspehded. proposed for debermenl. declared inisligibie. or

voiuniarily excluded from paniopaiien in this transaction by any federal departmeni or agertcy.13.2. where the prospective lower tier participant is unable to certify to any of ihe above, such

prospective participant shall attach an explanation to this proposal (contract).

14. The prospective lower tier panicipant further agrees by submlning ihls proposal (contreci) thai it willinclude ihis OauSje cniided *Certi/icalion Regarding Oebarmenl. Suspension, ineligibiiily. ondVolunta^ Exclusion • Lower Tier Covered Transactions.* without modificoiion In all lower lier covereduansaclions and in all solicitations for lower Oar covered transactions.

Vendor Name^DdToitte ConsuHing LLP

y/r//fOflle ' Norrf^ Gregory Spin©

Tille: M8râgtr^ Director

r - CeniAcaaon RigtrainQ Oebwmeni. Su>p<t\jton V«naor INUOUA/>a Oin«f RatponilbCEry M*n«rt

CUCH»o/i>oro Pigi2ol2 baio //•/r


Exhibit R, OHHS ExhibitsNew Hempehire Oepenment of Health end Human Services

Exhibit G

CERTIFICATION OP COMPLIANCE WITH REQUIREMENTS PgRTAtNtNG TOFEDERAL NONDISCRIMINATION. EQUAL TREATMENT OP FAITH-BASED ORGANIZATIONS AND

WHISTLE8L0WER PROTECTIONS

The Vendor identified In Section 1.3 of the Generei Provisions eprees by slgnoiure of the Cont/ector'erepresentative as identified In Sections i.il and Vi3 of (he General Provisions, lo execute the fotiowlngcehification;

Vondo/ will contpiy, end will require any subgramees or sutircontraclors to comply, with any applicablefederal nondiscrimlnelion requiremenlt. which moy indude:

• the Omnibus Crime Control end Se(o Streets Act of 1966 (42 U.S.C. Section 3789d) which prohlblu. recipients o.t federal funding under this statute from discrimineilng. either in employment practices or In -the delivery of services or benefits, on the basis of rece. color, religion; netionot origin, and sex. The Aclrequires cenain recipients to produce an Equai'Empfoymeni Opportunity Plan; -

• the Juvenile Justice Delinquency Prevention Act of 2002 (42 U.S.C. Section 5672(b)) which adopts byreference, tha civil rtghii obligations of lha Safa Streets Act. Redpiants of federal funding under thisslatute are prohibited from disaimlnating. either in employment practices or In the delivery of services orbenefits, on the basis of race, color, religion, nationei origin, and sex. The Act Includes EqualEmployment Opporlunily Plan requirements;

• the Civi) Rights Act of 1964 (42 U.S.C. Section 2(X)0d. which prohibits recipients of federal fmertcialassistance from discn'minalirtg on the basis of race, edict, or national origin in any program or activity);

• the Rehabilitation Act of 1973 (29 U.S.C. Section 794). which prohibits recipients of Federal financialassisiartce from discriminating on the basis of disability, in regard lo employment and the delivery ofservices or benefils.'ln any program or activity;

• the Americans with OisablUties Act of 1990 (42 U.S.C. Sections 12131-34}. which prohibitsdiscrimination end ensures equal opportunity for persons with disabttitles iri employment. Stale and localgovernment services, public dccommodaiions. commercial facaiiies, and transportation;

• the Education Amendments of 1972 (20 U.S.C. Sections 1661. 1683. 1665-86)! which'prohibitsdiscrimination on the basis of sex in federally assisted education programs:

• the Age Oiscrimlnation Act of 1975 (42 U.S.C. Sections 6106-07); which prohibits discrimination on Ihobasis of age in programs or aciiviUes receiving Federal financial assisiance. it does not includeempioyfTient discrimination:

• 28 C.F.R. pt. 31 (U.S. Oapartmeni ol Justice Regulations - OJJDP Grant Programs); 28 C.F.R. pi. 42(U.S. Department of Justice Regulations - Nondiscrlmination; Equal Employment Opportunity; Policiesand Procedures); Execulfve Order No. 13279 (equal protection of the laws for faith-based and communityorganizeiions): Executive Ordef No. 13559, which provide fundamental principles end policy-makingcfilerie for partnerships with faith-based and neighborhood organizations;

• 28 C.F.R. pt. 38 (U.S. Oeparlmeni of Justice Regulations - Equal Treatment (or Faith-Sesed•Organlzeiidns): and WhisHebiower protections 41 U.S.C. §4712 and The National Defense AuthorizationAcl (NOAA) for Fiscal Year 20(3 (Pub. L. 112-239. enacted January 2. 2013) the Pilot Program forEnhorKemeni of Contract Employee Whislleblower Protections, which protbcis employees againstreprisal for cerloin whistle blowing activlttes in connection with federal grants and contracts.

The certificate set out below is a material ropresentotion of fact upon which reliance is placed when theagency awards the grant. False cenificalion or vioiaiion of lha canificeiion shall be grounds forsuspension of payments, suspension or termination of grants, or government wide suspension ordebarment.

ioiViC

VendcM InDIaltC«itcdan pwel«i#ver#erwie'd«oiTViWh.te* lf*ewedrvei-e«ee»<>prtuaen»

iMifu Pxpe ̂ of 2 Data //>//*


EEhibrtR.DHHS exhibits. . ... ^ .Hsmpshlrb Oopertmont of Health and Human Services

EihlbltG

In the €v<ni a Fcderel 0/ State court or Federal or State adminisuative agency makes a fifxJii>Q ofdisaimination after a due process hearing on the grounds of race, cotoi. religion, national origin, or sexagainst a redpieni of furxJs. the recipieni will forward e copy of ihe finding to the Office for Civil Rights. 10the epptlcabte contracting agency or division wlthm iho Ocpartment of Heallh and Human Services, end(0 the Department of Heaiih arvd Human Services Office of the Ombudsman.

The Vendor Ideniified in Section 1.3 ol the Generel Provisions agrees by slgnoture of the Conifector'srepresemelive as identified in Sections i.n ond t.i2 ot the Ger>efai Provisions, to execute in« foilowtngcodiricallon:

By signing'and submitting mis proposal (contract) tho Vendor agrees lo comply wtih the ptovltior>»indicated ebcve.

I.

Vendor NameiOelojtte Consulting LLP

yA/xrOalo ^ ^ ^ Name:Gf«$fi

Tills: Managing Directorpino

CxhUiGVendor tnlilaii,

r»xv.iwi * rnirairra I9M fiMiiwn 0wewiiwei'V pmeeder*


EihibiiR.OHHS Exhibits ^ . .. ^ .New Hempthlre Oepertmont-of Hoelth and Human Services

Exhibit H

CERTIFICATION REGAROING ENVIRONMENTAL TOBACCO SMOKE

Public Law 103-227. Part C • Enviionmenial Tobacco Smoke, also known as the Pro-ChiWren Act of 1994(Aci). requifes thai smoking not be permitted in any portion of any indoor facillly owned or leased orcontracted for by an entity and used roub'nety or regularly for the provision of health, day caro, education,or library services to children under the age oi t6. if the services ere funded by Federal programa oiiherdirectly or through Stale Of locel governments, by Federal grant, contract, loon, or loan guarenioo. Thelow does not apply to children's aervicei provided in privaie residences, facilities funded solely byMedicere or Medlcoid hindx. end portions of tocillHes used lor Inpoiieni drug or alconol treoimeni. Feilure10 comply with the provisions of the law may result In the Imposition of a 6vil monetary penalty of up toStOOO per day and/or the'imposition ol on edminlsiroiive compiionce order or^ tno respdnslbie oniiiy.

The Vendor identified in Section t.3 o( the General Provisions agrees, by signature of the Coniractor'a "represemativa at ideniiried in Section l.t i and t.t2 ol ihe General Provisions, to execute the followingcertificaiion:

t. By signing and submitting this coniraci. ihe Vendor agrees to make reasonable efforts to comply wimall applicable provisions ol Public Law 103-227. Part C. known es the Pr<yChiidrfln Acl ol 1994.

' Vendor Name: Og^tte Consulting LLP

VA//^ _Oale ^ Name: Gregory Spino

Tida: Managing Olroctor

CrfVoliM-CenjrcaOor^Regofding vtnflor WUsh _ErMrenmsrtsi Tobecco Smoke

cv«»o<in.onj Pipe»o"- One

4


Exhibii R, OHHS ExhibitsNew Hempehire Department of Health and Human Services

Exhibit J

CERTIFICATION REGARDING THE PEDERAL FUNDING ACCOUNTABILITY AND TRANSPARENCYACT tFFATAt COMPLIANCE

The Federel Funding Accountability and Transparervy Aci (FFATA) requires prime awardees of individualFederal grants equal to or greater man S25.000 and awarded on or ofter-Oclober t, 2010. to report ondata related to execuiivo compensation and ossociated first-tier suO-granis o> S25.000 or more, if iheInitial award is below $25,000 bul subsequent grant modifrcations result in a total award equal to or overS2S.OOO. the award is subject to the FFATa re'ponlng requirements, as of the dale of (he award.In accordance with 2 CFR Part >70 (Reporting Subeward end Executive Compensation informeiion). theOepe'nment of HeoUh end Humon Services (OHHS) must report iho roItO>wing information for enysubawerd or contract eword subject to the FFATA reporting requiremertii;1. Nomeofenlily2. Amount of award

y Furtding agency4. NAICS code for contraasrCFOA program number for grants5. Program source6. Award (iile deacrtpt'rwe of the purpose of ihe funding action7. Location of the entity6. Principle piece of performance6. Unique Idenlifier of the entity (DUNS ttf)10. Total compensation arid names of the lop five executives if:

to. 1. More then 80%' of annual gross revertuos ore from ihe Federal government, and thoserevenues are greater than 525M annueHy end

tO.2. Compensation Informetlon is not already available through reporting to Ihe SEC.

pyime gram lecipienis must submit FFATA required data by the end of Ihe monih. plus 30 daySi In whichIhe award or pwe'rd emendment 1$ made.The Vendor identified in Seclion 1.3 of the General Provisions agrees to comply with ihe prov)stor\s ofThe Federal Funding Accouniebiiity and transparency Act, Public Lew 109-262 end Public Law 110-252.end 2.CFR Pen 170 (Reporting Subaward and Executive Compensation Information), arid further agreesto have the Contractor's represenietive. es identified In Sections l.n arid 1.12 of ihe General Provisionsexecute the following Certification:The treiow homed Vendor ogrees to provide needed inlormailon as ouilined above to me nh Oepertmeniof Health and Human Services and to comply with all applicable provisions of the Federal FinancialAccountabiSty and Transparency Act. '

Vendor Name; Oeloitte Consulting LLP '

t/r/rDale' Name: Gregory Spine

Title: Managing Director

EiNM J - CcnihciiioA Reaareino ihe Fedtiai Fi/tdVip ^ Vendoi lAifliltAccouniebillryAnd T»an»parencyAd{FFATA)Compriinee u/rA^

CUOaiVMOri) PiQa i or 2 Dale jJyi *


ExhibHft.OHHSExhbHsNew Hampshire Oopartmcnl of Health end Human Services

Eahlblt J

EfimiA

As the Vendor Identifiod in Section 1.3 of the General Provisions. I certify ihai the responses lo thebelow listed questions ere true and aaureic.

t.' The OUNS number for your entity is: 002S634SS.

2.' In your business or organizetion's preceding completed fiKai yeer. did your business or organization

receive (1) 60 percent or more of your onnusi gross revenue in U.S. fedorai contracts, subcontracts,

loans, grams, sub^gramt, atxiror cooperaiive agreements: and (2) S2S.000.000 or more in annual

gross revenues from U.S. fedtras comrocts. subcontracts, loons, grams, subgrants. and/or

cooperolive agreements?

X NO YES

If ihe answer to 02 above is NO. stop here

If the answer to 02 above is YES. please answer the following:

3. Ooes the public have access to infoirhaiion about (he compensation of the executives in your '

business or organization through periodic reports rued under section 13(e) or 15(d) of the Securiiies

Exchange Aci of 1S34 (i S U.S.C.76m(e). 7do(d)) or section 6t04 of (he tnternai Revenue Code of

' 1986? ' . .

NO YES

It Ihe enswer to 03 above is YES. stop here

If the answer to 03 above is NO. please answer the following;

A. The names and compensation of (he five.most highly compensated officers in your business or 'organization are as follows:

Name:

Name;

Name:

Name:

Name;

.Amount:

Amount:

. Amount:

Amount:

Amount;

EiNoil J - CcnlOcailoo ftegtrding ine Faocrt) FundingAccouniitrlilry And Triniparancy Aa (f FATA)Compdince

P*g«?o<2

4"vendot Inlilih

Ddio V/f// f