Andrea Jamie Cox1616 Pittman Street, Mount Airy NC 27030

Home: 336.719.6586 - Cell: 336.465.1177 - ajamiecox13@yahoo.com

SummaryEnthusiastic Operations Manager, with extensive experience leading cross functional teams. Employs direct, plainspoken communication style to engage team members at multiple levels, maximizing their input for most sustainable solution.

HighlightsProcess re-engineering Troubleshooting and creative problem solvingConsensus building skills Understanding at macro and micro levelDrive resolution Effective Communicator

ExperienceDirector Product Operations and DevelopmentAugust 2011 to CurrentRenfro Corporation - Mount Airy, NC

Monitored team progress and enforced deadlines to execute the development of 60-80 program initiatives perseason to support $450 million annual sales revenue for brands including Fruit of the Loom, Russell, NewBalance, Dr. Scholl's, and Walmart, Target, Kohl's, Sears Private LabelActed as Lead Process Consultant on PLM Implementation ProjectLaunched corporate development and production timing and action calendars by building consensus with crossfunctional team (Sales, Design, Marketing, Merchandising, Product Development, Planning, Distribution) usingPLM platformIdentified inefficiencies and implemented process improvements to decrease New Product Set-Up Time by 30% Facilitated Development Sample Committee involving corporate cross functional team and Chinese JointVenture to reduce sample lead time while increasing sample qualityDrafted action plans and led weekly update meetings with senior management regarding production relocation of750 retail SKU's to facilities in China and India due to plant closure in MexicoManaged Sourced Cost Approval process and traveled to China in interim capacity in absence of Vice Presidentof Sourcing

Product Operations ManagerDecember 2009 to August 2011Renfro Corporation - Mount Airy, NC

Mentored, trained, and coached 27 direct reportsPrioritized day to day tasks of team to meet key business objectivesPartnered with Planning, Marketing, and Merchandising Departments to establish key milestones to addressdelays in new product set-ups for manufacturing

Planning ManagerAugust 2007 to December 2009Renfro Corporation - Mount Airy, NC

Purchased consumer goods directly from factories to support sales forecasts for Kohl's, JC Penny, Foot Locker,and Target accountsCommunicated daily with factories in China, India, US, Pakistan, and Korea, resolving issues to ensure on timeshippingEvaluated and analyzed POS, order patterns, and seasonal account data to make purchasing decisions tomaximize customer fill rates while minimizing on hand inventory

Printing Department Manager, Stratford Road FacilityFebruary 2004 to August 2007Hanesbrands Incorporated - Winston-Salem, NC

Managed 4 shift supervisors, 1 technician, and 36 hourly associates to develop 200-250 prints per year andproduce approximately 100,000 pounds weekly

Lead SMED (Single Minute Exchange of Dyes) Event to reduce machine changeovers 50% resulting inincreased manufacturing flexibility and capacityImplemented Kanban card system to improve service to customer and increase flexibilityReduced chemical cost by 25% after usage analysis and purchase of automated chemical mixing systemCollaborated with Industrial Engineering to develop automated scheduling tool based on customerneed, improving on time shipments

Printing Department Process Improvement AdvisorSeptember 2002 to January 2004Hanesbrands Incorporated - Winston-Salem, NC

Implemented process to improve strike-off process efficiencyPartnered with Merchandising to coordinate new print pattern development including color matching, screenengraving, and strike-off executionCreated and maintained department color formulas, machine set-ups, and print standardsAnalyzed and improved training methods, operating procedures, and planning to improve department's productionand quality

Narrow Fabrics Finishing Department Project LeaderAugust 1999 to November 2000Hanesbrands Incorporated - Asheboro, NC

Lead start-up of Narrow Fabrics Finishing Department including machine installation, job descriptiondevelopment, and initial proceduresResearched disperse dyes and continuous dyeing process in absence of resident expert to make necessaryimprovements to processAttended color class by X-Rite to understand science of color

Operations Management Trainee, Asheboro FacilityJune 1999 to August 2002Hanesbrands Incorporated - Asheboro, NC

Facilitated associate driven Hole Reduction TaskforceSupervisory assignments included Knitting, Bleach/Finish, Cutting, and Narrow Fabrics Departments

EducationSix Sigma Green Belt, 2007Villanova University – Online

MBA: Business, 2005Wake Forest University - Winston-Salem, NC, USA

Bachelor of Science: Textile Management & Textile Technology, 1999North Carolina State University - Raleigh, NC, USA