JAMES M. GILBERTTel. 630-430-1950

jjm.gilbert@ymail.comwww.linkedin.com/in/jimgilbert2

SIGNIFICANT ACCOMPLISHMENTS

Increased sales revenue by 50% in less than eighteen (18) months. (Office Products). Reached national sales team annual sales budget before June 1st two years in a row. (Office

Products). Doubled national account sales activity In Illinois, Iowa, Kansas, Missouri, Ohio, Indiana,

Connecticut, Massachusetts and New York. (Office Products). Increased sales revenues 150% for the Chicago office and Midwest Region. (Office Products). Wrote the draft bills and lobbied to passage two Illinois State laws that changed the manner in which

debts owed to the Illinois courts are collected resulting in a 60% market share of that business for my employer. (Law Firm)

Obtained the Largest Court in World (Cook County Circuit Court) as my employer’s first court client. (Law Firm)

Twice acquired over $1 billion in account placements owed by 500,000+ individuals. (Separately for One Debt Collection Firm and One Law Firm)

Obtained multiple Special Assistant States Attorney and Special Assistant Attorney General Appointments for my employer. (Law Firm)

Controlled a 10% share of the acute care hospital office products market. Ten-(10) time President Club winner for outstanding sales performance. (Office Products)

EMPLOYMENT HISTORY

President (Owner) 2009 to PresentJMG Revenue, Inc., Aurora, IL

Authored business plans and analytics which attracted investor funding for my clients. Wrote winning RFP, RFI and RFQ responses for clients. Negotiated strategic alliances to enable my client to become cash flow positive through sub-

contracting. Create “best of breed” sales collaterals, webinars, press releases and Investor relations materials. Assembled an exhaustive body of legal research on judgment execution practices within individual

states.

Director, Government & Institutional Affairs 2004-2009Harris & Harris, Ltd, Chicago, IL

Wrote the draft bill and lobbied to passage Illinois Public Act 93-0693 permitting the collection of delinquent court fines, fees, orders of restitution, and judgment orders of forfeiture with the delinquent obligor bearing all costs of collection.

Authored the draft bill and lobbied to passage Illinois Public Act 95-0514 permitting municipalities to shift all costs of collection to delinquent obligors.

Lobbied the Illinois Governor's office and prevented a planned gubernatorial veto of 95-0514. Obtained the Largest Court in World (Cook County Circuit Court) as the firm's first court client. Secured the Departments of Revenue in three separate states as clients. Developed Illinois counties with combined populations of 8 million as clients. Expanded the client base from a single Illinois municipality to cities and counties in seven states. Acquired a portfolio of $1.2 billion in account placements and 500,000+ debtors. Obtained a GSA contract under the FMS (Financial Management Services) schedule. Secured Special Assistant States Attorney status for my employer in four Illinois counties and

Assistant Attorney General Status in three states.

James M. Gilbert Resume pg. 1

Recruited and managed outside counsel for lobbying activities and out-of-state litigation. Managed one (1) direct report.

Vice-President, Government Relations 2003-2004Municipal Services Bureau, Austin, TX

Acquired Wisconsin and Connecticut as clients, along with major Illinois municipalities. Obtained statewide special interest group support for a legislative effort aimed at holding

criminals financially responsible for the payment of their fines and fees. Initiated and led successful legislative conferences with the Illinois Administrative Office of the

Courts and State’s Attorney’s Association that reformed the collection of criminal fines. Conducted a successful lobbying campaign without outside lobbyists by securing the support of

statewide stakeholders. (State's Attorneys, Court Clerks, Sheriff's, Municipal Associations)

Vice-President, Sales and Marketing 1999-2003 American Recovery Systems, Mt. Prospect, IL

Increased sales revenue by 50% in less than eighteen (18) months. Acquired a 5-year, 8-figure, BPO medical coding engagement with the NYC Fire Department. Assisted NYC Fire Department in complying with its HHS corporate integrity agreement. Program management of FDNY SQL application, system integration and medical staffing projects. Oversight of FDNY project professional medical staff. (Physicians, RN's, LPN's and coders) Coordination of FDNY project database architects and software developers. Authored winning bid responses that acquired NYC Fire Department, AT&T, Bank One, Chase

Bank, GE Capital, USAA, Citibank and HSBC as clients. Managed Regulatory Compliance with state collection agency license requirements, PCI (Payment

Card Industry) and Fair Trade Commission (FTC) data security requirements. (Now Red Flag Rules) Coordinated Operational Compliance with the Fair Credit Reporting Act (FCRA), Fair Debt

Collection Practices Act (FDCPA) and Graham-Leach-Bliley Act (GLBA) Federal regulations. Recruitment and oversight of lobbyists and CPA’s (medical revenue cycle specialists). Managed two (2) direct reports, 34 indirect.

Regional Marketing Director 1997-1999Collecto, Inc., Norwell, Ma

Acquired and managed new seven and eight-figure client relationships for a 32-person branch office while maintaining legacy client relationships.

Sold eight-figure market segments in education and auto deficiency debt.

President (Owner) 1995-1996Milestone Marketing, Lisle, IL

E-commerce (EDI, ERP, SCM, Web) focused business consulting firm

Regional Vice President 1994-1995Corporate Express, Broomfield, Co

Reached national sales team annual sales budget before June 1st two years in a row. Created successful national-account sales program for two regions of a then $1.5 billion corporation. Obtained Fortune 500 and name-recognition institutional clients in my regions by fostering a

consultative, outsourcing business approach among my teams. The consultative sales process was supported through systems integration of proprietary SCM, ERP, EDI and web commerce applications with client platforms and applications.

Program Management of multiple national account client implementations. Project management of proprietary Oracle ERP and SCM application launches for UPS, Principal

Financial and Progressive Insurance.

James M. Gilbert Resume pg. 2

Thought leadership of the national account consultative business process sales process. Developed continuous process improvement (KPI) measurements and strategies on behalf of the

AlliedSignal and United Technologies clients in order to conform to their Lean Six Sigma requirements.

Doubled national account sales activity In Illinois, Iowa, Kansas, Missouri, Ohio, Indiana, Connecticut, Massachusetts and New York.

Managed three (3) direct reports, Forty (40) + indirect.

National Sales Manager 1993-1994New Jersey Office Supply Division of Corporate Express, Whippany, NJ

Increased sales revenues 150% for the Chicago office and Midwest Region. Performed market analyses of the top 100 MSA's for use in formulating a national business

acquisition strategy. Steered adoption of a promotional products program, a key component of the company's

oversubscribed IPO. 4) Co-managed eight (8) direct reports.

National Account Manager 1992 & PriorPublix Office Supplies, Chicago, IL (now Staples)

Controlled 9% of company business while working for a $100 million firm with a sales staff of 90+. Commanded a 10% share of the national hospital office products market through e-commerce SCM,

EDI, ERP and systems integration relationships with the dominant medical product distributors. Accomplished a 5-year growth pattern of 100+ customers per year for affiliated companies in

Pittsburgh, Washington, DC, St. Louis, Dallas and Los Angeles. Conceived and managed a national independent office products dealer network to serve 3000+

personal customers in geographic areas not served by my employer or its affiliated companies including international clients in Great Britain and France.

Awarded President's Club membership ten (10) times for outstanding sales performance. Winner of 4 premium travel awards (England, Ireland, Spain and Hawaii) for exceptional sales

performance beyond President Club criteria. Served on the Strategic Planning Committee that successfully championed for ISO 9001 and SAS-

70 certifications and implementation of third party "cross-dock" (what Amazon does) order fulfillment nationwide.

Sold six-figures of promotional product merchandise within weeks of the company's introduction. Project manager for the integration of the Health System Network (Hospital Supply Chain

Management System) with my employer’s order fulfillment and information management system.

AREAS OF PROFESSIONAL COMPETENCE

Rainmaking (Strategic Client Acquisition) Project, Project Office and Program Mgmt.Government, Legislative & Regulatory Affairs Law Enforcement & the CourtsPublic Procurement, Bids, RFQ, RFI and RFPs Contract Negotiation and AdministrationPublic Speaking and Public Affairs Management Regulatory ComplianceQuality Assurance Risk Management

SOFTWARE PROFICIENCY

Salesforce, Maximizer, and Sugar Microsoft Word, PowerPoint, Excel, Access, Visio, Project Professional, PublisherAdobe Acrobat (Full Version)

James M. Gilbert Resume pg. 3

Libre Open Office Suite (Word Processor, Spreadsheet and Presentation)

HIGHER EDUCATION

Mundelein College of Loyola University St. Mary's University of MinnesotaChicago, IL Winona, MNEnglish/Communications English/CommunicationsYears attended: 2 Phi Mu Alpha National Honor Society

Years attended: 2

CONTINUING PROFESSIONAL EDUCATION

Professional Selling Skills 3M Professional Development Sales SeminarElmhurst College, IL Sponsor, Publix Office Products

Dennison National Professional Sales Seminar ITIL V3.0 FoundationsSponsor, Publix Office Products Micro-Train, Lombard, IL

Certificate

PMP Project Management Certificate Training Microsoft Project Professional, Level IMicro-Train, Lombard, IL Micro-Train, Lombard, ILCertificate Certificate

Microsoft Project Professional, Level II Six Sigma Green Belt TrainingMicro-Train, Lombard, IL Chicago Deming Association Six Sigma Certificate Master's Program, Naperville, IL

Certificate

PROFESSIONAL MEMBERSHIPSPMI (Project Management Institute)NACM (National Association for Court Management-past member)HFMA (Healthcare Financial Management Association-past member)GFOA (Government Finance Officers Association-past member)

James M. Gilbert Resume pg. 4