Ixia PerfectStorm ONE Getting Started Guide

PerfectStorm ONE

Getting Started Guide

Copyright and DisclaimerCopyright © 2018 Ixia. All rights reserved.This publication may not be copied, in whole or in part, without Ixia's consent.Ixia, the Ixia logo, and all Ixia brand names and product names in this document are either trademarks or registered trademarks of Ixia in theUnited States and/or other countries. All other trademarks belong to their respective owners.The information herein is furnished for informational use only, is subject to change by Ixia without notice, and should not be construed as a com-mitment by Ixia. Ixia assumes no responsibility or liability for any errors or inaccuracies contained in this publication.

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Part number 915-2810-02 Rev. B, January 2018

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Part number 915-2810-02 Rev. B, January 2018

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5 | Contacting Ixia


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6

CONTENTS

Contacting Ixia 4About This Guide 8Physical Setup 10Unpack and Connect the Unit 11Management Workstation 12Record Product Information 13PerfectStorm ONE Overview 14Rack Mounting the PerfectStorm ONE 17

IP Addresses 24Virtual Machines and IP Addresses 25Static IP Address Requirements 25IP Address Usage 26IP Address Assignment 26

System Configuration 28Workflow 29Method 1: DHCP-Based Configuration 30Method 2: Static IP Configuration 32Set the System Time 41

PerfectStorm ONE Getting Started Guide

Install Licenses 42Next Steps 45

Ixia Test Applications Support 46Versions Supported 47Starting IxLoad 48Starting BreakingPoint 49Starting IxExplorer 51

Common Administrative Tasks 52Start a Windows Remote Desktop Connection 53Start an SSH Session 54Start a Serial Session 56Reboot the System 58Shut Down the System 60Field Upgrades 62

Troubleshooting 64LED Indicators 65IP Addressing Issues 66Troubleshooting Licensing Issues 67Troubleshooting Other Issues 67

Ixia Technical Support Contacts 68

| 7

About This GuideThis Getting Started Guide provides instructions for the basic set up and configuration of the PerfectStorm™ ONE appliance.

The Third-Party Software License document is included with the download package.

Notes, Cautions, WarningsIcons are used throughout the documentation to draw attention to caution and warning statement, and to highlight information that can help youmake more effective use of your system.

Provides information that needs special attention within text.

Provides information that is needed to avoid potential harm to equipment or the environment.

Provides information needed to prevent certain harm to a person, piece of equipment, or the environment.

PerfectStorm ONE on ixiacom.comThe Ixia PerfectStorm ONE Solution Brief, plus related information, is available from the Ixia website:https://www.ixiacom.com/products/perfectstorm-one

About This Guide | 8

https://www.ixiacom.com/products/perfectstorm-one

Additional informationRefer to the following documents for additional information about the PerfectStorm ONE appliance:

l Ixia Platform Reference Guidel Ixia PerfectStorm ONE Solution Briefl Ixia BreakingPoint PerfectStorm ONE User Guide

9 | About This Guide

10

Physical Setup

This section describes the tasks needed to physically set up the unit for operation.

In this section:

Unpack and Connect the Unit 11Management Workstation 12Record Product Information 13PerfectStorm ONE Overview 14Rack Mounting the PerfectStorm ONE 17

Unpack and Connect the Unit1. Unpack the unit from the shipping container, and verify that you have all the required components.

The PerfectStorm ONE shipping carton contains the following items:l One PerfectStorm ONE appliancel One rack mounting kitl One power cordl One RJ45 to DB232 cablel Ixia standard warranty noticel One PerfectStorm ONE Getting Start Guidel Any optional items that you ordered (such as transceivers and cables)

If any items are missing or damaged, contact Ixia Support. Refer to Ixia Technical Support Contacts on page 68 for contact informationfor each Ixia region.

2. Place the unit in the operating location that you have chosen.

You can operate the appliance as a desktop unit or a rack-mounted chassis. For rack-mount instructions, refer to Rack Mounting the Per-fectStorm ONE on page 17.

3. Before connecting the unit, record the following information from the label on the back of the unit:l Host Name (for example, PS40G-X1234567),l Part number (for example, 941-0028),

(You can record these on the form on page 13.)4. Connect the LAN port on the PerfectStorm ONE to your network.

11 | Physical Setup

5. Using the provided RJ45 to DB232 cable, connect the RS232 port on the PerfectStorm ONE to the workstation that you will use to managethe unit (described inManagement Workstation below).If your workstation does not have a 9-pin serial port, you will need to use a USB to Serial port converter.

6. Connect the power cord (provided in the shipping carton) to a 110V or 220V power source.

7. Apply power.

8. Check the following LED indicators to ensure that your system is operating correctly:l Power LED indicator: Green indicates proper operation.l LAN port LED indicator: Green indicates proper operation.

Management WorkstationYou need a management workstation (such as a laptop computer) to perform the initial system configuration. The workstation requires:

l A 9-pin serial port or a USB-to-Serial converter.l An RJ-45 10/100/1000 Ethernet port.l Terminal emulation software that supports SSH and/or serial connections (PuTTY is a recommended open source option). Configure the ter-

minal software as follows:n Use UTF-8 character set with VT100 terminal (HyperTerminal, PuTTY, TeraTerm, or equivalent).n Select the corresponding COM port number for your serial port (for example, COM1).n Speed: 115200n Data bits: 8n Stop bits: 1n Parity: Nonen Flow Control: None

Physical Setup | 12

Record Product InformationYou can use this page to record the product information required during initial system configuration (and for future reference).

l The Host Name, Part Number, and Windows Product Key are printed on the label on the back of the unit.l The IP addresses are either assigned by the network's DHCP server or statically assigned by a system administrator.

Host Name:

Part Number:

FlixOS IP address:

BreakingPoint IP address:

IxOS IP address:

Windows Product Key:

13 | Physical Setup

PerfectStorm ONE OverviewPerfectStorm ONE is an appliance that supports application and security testing with the Ixia IxLoad and BreakingPoint software products.

Front Panel (10G Unit)The PerfectStorm ONE 10GE 8-port SFP+ front panel:

The 40G unit differs in that it provides two QSFP ports.

Physical Setup | 14

Indicators and Controls

Power LED Indicates the current power state:

n Green: the system is ON and all power supplies are operational.n Off: the system is powered off or one or more power supplies are not operational.

Power button Power button: Power cycles the unit:

n Short press (0.5 to 2 seconds): Graceful system shutdown. Allow up to 30 seconds for the systemto power-down.

n Long press (4 seconds): Force Power Shutdown - immediate.

Serial port Provides attachment to the serial port of a workstation, using the provided RJ45 to DB232 cable.

USB ports Provides attachment of USB devices.

LAN port An RJ-45 10/100/1000-BaseT management port, providing connection to your network.

Application traffic networkports

Provides attachment to devices in your test network. These are the ports that you configure using IxLoador BreakingPoint software.

Application traffic LEDindicators

Provides visual indication of the status of the test ports. Refer to LED Indicators on page 65 for adetailed description.

15 | Physical Setup

PerfectStorm ONE VariantsThere are two PerfectStorm ONE form factors:

8-port 10GE SFP+2-port 40GE QSFP+

The 8-port 10GE SFP+ form factor is available in ten different variants:

l five Standard variants: provides support for IxLoadl five Fusion variants: provides support for both IxLoad and BreakingPoint

The variants are controlled by a hardware license and can be upgraded via a field upgrade (using an activation code). Standard appliances can beupgraded to Fusion appliances.

Refer to Field Upgrades on page 62 for a description of the licensing options.

Physical Setup | 16

Rack Mounting the PerfectStorm ONEThe PerfectStorm ONE is a compact form factor appliance that can be set up as a stand-alone desktop unit or a rack-mounted chassis. This sub-section provides the specifications and instructions for rack mounting the unit:

l Rack Mount Size and Weight belowl Rack Mount Precautions on the facing pagel Rack Mounting Instructions on page 19

Rack Mount Size and WeightThe following table gives the dimensions and wight of the PerfectStorm ONE unit and its rack-mount kit:

PerfectStorm ONE Appliance Rack Mount Kit

Dimensions 17.1 x 13.23 x 3.25 inches 19.0 x 17.15 x 3.46 inches

Weight 21 lbs (9.52 Kg) 4.1 pounds (1.85 Kg)

17 | Physical Setup

Rack Mount PrecautionsBefore installing this unit in a network equipment rack, prepare the site to allow for the following precautions:

Elevated Oper-ating AmbientTemperature:

If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greaterthan room ambient temperature. Therefore, consider installing the equipment in an environment that is compatible with themaximum allowable ambient temperature specified for the appliance (40° C).

Reduced AirFlow:

Install the equipment in a rack so that the amount of air flow required for safe operation of the equipment is not reduced. Donot block the sides of the appliance, and leave approximately 8 inches of space, on either sides of the unit for proper vent-ilation. The air flow clearance should be 8 inches on either sides.

MechanicalLoading:

Mount the appliance so that it is level in the rack and that a hazardous condition is not caused.

Circuit Over-loading:

Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of thecircuits might have on over-current protection and supply wiring. Appropriate consideration of equipment nameplate ratingsshould be used when addressing this concern.

Reliable Earth-ing:

Maintain reliable earthing (grounding) of rack-mounted equipment. Appliance frame should be screwed down to racks toensure proper grounding path. In addition, pay special attention to supply connections other than direct connections to thebranch circuit (such as use of power strips).

Power SupplyCord replace-ment:

Replacement of the power supply cord must of the same type cord and plug configuration that was shipped with the unit.

Physical Setup | 18

Rack Mounting Instructions

1. Remove the four screws (rubber feet) at the bottom of the appliance.

2. Place the PerfectStorm One appliance on the rack mount shelf, aligning the four mounting holes at the bottom of the appliance with themounting holes in the shelf.

19 | Physical Setup

3. Install the four screws supplied with the rack mount shelf, to secure the appliance to the shelf.

Physical Setup | 20

The assembly is now complete, and the appliance is ready to install into the rack.

21 | Physical Setup

4. Insert the other screws and secure the appliance to the rack by tightening the screws.

Physical Setup | 22

23

24

IP Addresses

Configuring and administering the PerfectStorm ONE appliance requires an understanding of the IP addresses used by the system. This sectionprovides an explanation of the IP address requirements, assignment, and usage.

In this section:

Virtual Machines and IP Addresses 25Static IP Address Requirements 25IP Address Usage 26IP Address Assignment 26

Virtual Machines and IP AddressesThe PerfectStorm ONE appliance is designed to supportboth IxLoad and BreakingPoint. To this end, the basic archi-tecture includes a Linux operating system (FlixOS) thathosts two virtual machines: one for IxOS and one for Break-ingPoint.This scheme requires two management IP addresses:

l FlixOS and BreakingPoint are both Linux based, andshare a single address.

l IxOS, which is Windows based, uses a separateaddress.

These addresses can be automatically assigned via DHCP(the default) or statically assigned.

Static IP Address Requirementsl The two management IP addresses must be in the same subnet.l The addresses cannot be on the following subnets (these subnets are reserved for internal chassis/card communications):

10.0.x.x/1610.1.1.x/2410.1.2.x/24

25 | IP Addresses

IP Address UsageThis table describes how the IP addresses are used.

Use the … to … For more information, see …

FlixOSaddress

connect to the BreakingPoint user interface. Starting BreakingPoint on page 49

establish a Remote Desktop Connection to the IxOS system (theVM).

Start a Windows Remote Desktop Connection onpage 53

access the FlixOS Administrative Console, using a serial or SSHconnection.

Start a Serial Session on page 56,Start an SSH Session on page 54

IxOSaddress

add the chassis IP address in the IxLoad Port Tools window. Starting IxLoad on page 48

IP Address AssignmentIP addresses are assigned to the unit in one of two ways:

l DHCP: DHCP is the factory default setting for the assignment of IxOS and FlixOS IP addresses.l Static: You can change the default setting and assign static IP addresses, if desired.

The assignment of IP addresses is described in System Configuration on page 28

IP Addresses | 26

27

28

System Configuration

This section describes the major tasks required to configure a PerfectStorm ONE appliance for operation in your network.

In this section:

Workflow 29Method 1: DHCP-Based Configuration 30Method 2: Static IP Configuration 32Set the System Time 41Install Licenses 42Next Steps 45

WorkflowThe following figure illustrates the workflow required to configure a PerfectStorm ONE appliance.

The topics that describe each of the tasks in the workflow are as follows:

l Method 1: DHCP-Based Configuration on the facing pagel Method 2: Static IP Configuration on page 32

n Configure a FlixOS Static IP Address on page 33n Configure an IxOS Static IP Address on page 38

l Set the System Time on page 41l Install Licenses on page 42

29 | System Configuration

Method 1: DHCP-Based ConfigurationIf your network has a DHCP service available, the PerfectStorm ONE system will automatically attempt to acquire two IP addresses:

l the WebUI address (used by FlixOS and BreakingPoint)l the IxOS address.

In this case, there is no configuration necessary, but you will need to know the IP addresses for other operations.To view the assigned IP addresses:

1. Make sure that your management workstation and the PerfectStorm ONE are connected to the same management switch.

2. Ping the unit's host name.

The host name appears on the label on the back of the unit (as described in Record Product Information on page 13).The ping command will return the IxOS IP address.

3. From the management workstation, start a Remote Desktop Connection session with the IxOS virtual machine, using the IP address thatwas returned by the ping command.In the Windows Security window, provide the following credentials:

l User name: ixial Password: the last part of the host name. For example, if the host name is PS40G-X1234567, the password will be X1234567.

Once you click OK, Remote Desktop Connection establishes the connection and displays the IxOS virtual machine Windows desktop.

If you cannot establish a Remote Desktop Connection to the PerfectStorm ONE system, you can establish a serial connection withthe unit and obtain the addresses from the Administrative Console (as described in Start a Serial Session on page 56).

System Configuration | 30

4. Make note of the WebUI IP address that appears on the right side of the screen. For example:

If your network does not have a DHCP service available, you need to configure static IP addresses, as described in these topics:

l Configure a FlixOS Static IP Address on page 33l Configure an IxOS Static IP Address on page 38


Method 2: Static IP ConfigurationIf you are not using DHCP-based IP addressing, you will need to configure static IP addresses:

l Configure a FlixOS Static IP Address on the next pagel Configure an IxOS Static IP Address on page 38


Configure a FlixOS Static IP AddressYou will use the PerfectStorm ONE Administrative Console to configure the FlixOS Static IP address:

1. Open the serial connection from your terminal emulation application. For example:

The Administrative Console prompts you to log in.2. Enter the following credentials:

l User ID: adminl Password: admin


The Administrative Console presents the main menu.

3. Navigate to menu selection 1 (Set up network) …

… then press Enter.The menu now presents the network options: DHCP and Static IPv4.


4. Select and configure Static IP addressing:

a. Use the down arrow key to move to menu selection 2 (Static IPv4).Notice that DHCP is still selected:

b. Press the space bar to select 2 (Static IPv4),Notice that Static IPv4 is now selected.


c. Press Enter to continue (that is, to select OK and proceed with configuring the static addressing).The Administrative Console presents a form in which you will type the addresses:

d. Type in the IP address, Netmask, and Gateway, using these keys to navigate through the form:arrow keys: to move up and downTab key: to move to the OK or Cancel selections.

For example:

Carefully review the addresses that you have entered before selecting OK. Be sure that these addresses are valid andreachable from your network.


e. Navigate to the OK selection, then press Enter.FlixOS initiates a graceful restart and applies the new addressing. You will see a series of progress messages on the screen.

5. Once the reboot is complete, you can select Q (Quit) from the menu to exit the Administrative Console

At the completion of this procedure, the PerfectStorm ONE FlixOS IP addressing will be as you configured it in the Administrative Console.


Configure an IxOS Static IP AddressOnce you have configured the FlixOS Static IP address, the next task is to configure a static IP address for IxOS.

1. From the management workstation, start a Remote Terminal Connection session with the PerfectStorm ONE.

Use the FlixOS static IP address for this connection (the address that you configured in Configure a FlixOS Static IP Address onpage 33).

2. In the Windows Security window, provide the following credentials:l User name: ixial Password: the last part of the host name. For example, if the host name is PS40G-X1234567, the password will be X1234567.

3. Click OK to initiate the connection.Remote Terminal Connection establishes the connection and displays the current IP addresses on the right side of the screen.

4. Open the Windows Network Sharing Center:a. Click the Windows Start button.

b. Select Control Panel.c. Select Network and Internet.d. Select Network Sharing Center.


5. Configure the static IP address for the IxOS connection:

a. Select Change adapter settings.

All of the available Network Connections will be presented.

b. Right-click Primary Network Connection.

Windows opens a drop-down menu.


c. Click Properties from the menu.

d. Select Internet Protocol Version 4 (TCP/IPv4), then click Properties.Windows opens the Internet Protocol Version 4 (TCP/IPv4) Properties dialog.

e. Select Use the following IP address.f. Enter the static IP address, Subnet mask, and the Default gateway.

g. Click OK6. Configure the DNS Server IP addresses for your network.

7. Click OK to finalize the address assignments.

8. Click OK to exit the Local Area Connection dialog.9. Log off the PerfectStorm ONE (which ends your Remote Terminal Connection session).

10. Reboot the PerfectStorm ONE system:

a. Initiate a serial connection or SSH connection with the PerfectStorm ONE, as described in Start a Serial Session on page 56 andStart an SSH Session on page 54.

b. Initiate a graceful reboot, as described in Reboot the System on page 58.11. Once the reboot is complete, reconnect the terminal session with the IxOS virtual machine, then use ping to verify connectivity to:

l the default gatewayl the DNS serverl the FlixOS static IP address


Set the System TimeIt is important to set the PerfectStorm ONE system time before installing any licenses. Time discrepancies detected by the system will invalidatethe licenses. You use the Administrative Console to set the time:

1. Open a serial connection or an SSH connection from your terminal emulation application.The Administrative Console prompts you to log in.

2. Enter the following credentials:l User ID: adminl Password: admin


3. Navigate to menu selection t (Set system date and time), thenpress Enter.The menu presents the options:

l set the time using NTPl set the time manually

4. Select the option that is appropriate for your network, then pressEnter

5. Follow the prompts to:l either select the predefined NTP servers,l or enter the date and time manually.

6. Press Enter to apply the settings.7. Select Q (Quit) from the menu, then press Enter to exit from the

Administrative Console.


Install LicensesThis topic describes the licensing requirements for the Ixia software applications that use PerfectStorm ONE test ports.

Before Installing LicensesBefore install the licenses, you need to either synchronize the time on the PerfectStorm ONE system (using NTP) or set the system time manually,as described in Set the System Time on the previous page. Time discrepancies detected by the system will invalidate the licenses.

Licensing RequirementsThe following table summarizes the software licensing requirements for the PerfectStorm ONE appliance:

To use … IxOS license is … IxLoad license is … BPS license is …

IxOS mandatory not required not required

IxLoad mandatory mandatory not required

BreakingPoint mandatory not required mandatory

For example, BreakingPoint operation requires installation of an IxOS license and a BreakingPoint license.

IxLoad and IxOS License InstallationYou use the Ixia Licensing Utility (ILU) to install and manage IxOS and IxLoad licenses. (The ILU is automatically installed and run when youinstall licensed Ixia products. It is located on the IxOS virtual machine.)


To install the licenses required by IxOS and IxLoad:

1. Start a Remote Desktop Connection session to thePerfectStorm ONE system, as described in Start aWindows Remote Desktop Connection onpage 53

2. Start the Ixia Licensing Utility (ILU):a. Click the Windows Start button.

b. Select All Programs.c. Select Ixia.d. Select LicenseServerPlus.e. Select Ixia Licensing Utility.

3. Follow the instructions in the License Man-agement User Guide guide to install the licenses.

4. Restart IxServer.The new licenses will take effect when IxServerrestarts.

Refer to the License Management User Guide for moredetailed information.


BreakingPoint Licensing RequirementsThe BreakingPoint license is installed using the BreakingPoint user interface:

1. Start a BreakingPoint session, as described in Starting BreakingPointon page 49.

2. Once the session starts, select Administration from the Control Centermenu:

3. Once the Administration page loads, select Licensing.4. Follow the instructions provided in the BreakingPoint online help to

install the license.

5. Complete the process with a Graceful Restart (as described in Rebootthe System on page 58).

Note that the BreakingPoint software uses IxOS to control thePerfectStorm ONE hardware. Therefore, you need to install the IxOS licensebefore you can configure PerfectStorm ONE ports in a test. Refer to IxLoadand IxOS License Installation on page 42 for instructions.


Next StepsOnce you have completed all of the tasks in this section, your PerfectStorm ONE appliance is ready for use. The recommended next steps are:

l Connect at least one of the test ports to your device under test.l Run a small sample IxLoad or BreakingPoint test to verify successful operation.

Refer to the following topics if you need assistance:

l Troubleshooting on page 64l Ixia Technical Support Contacts on page 68


46

Ixia Test Applications Support

PerfectStorm ONE application traffic ports can be used by the IxLoad and BreakingPoint software applications. This section provides instructionsfor starting each of these applications.

In this section:

Versions Supported 47Starting IxLoad 48Starting BreakingPoint 49Starting IxExplorer 51

Versions SupportedPerfectStorm ONE support is provided in the following Ixia applications, beginning with the indicated software versions:

Version Required:

IxLoad 6.50 EA (or higher)

BreakingPoint 3.3 (or higher)

IxOS (IxExplorer) 6.70 EA (or higher)

FLixOS 1.2.0.23 (or higher)

It is recommended that you periodically check the Ixia compatibility matrix (https://wiki.ixi-acom.com/pages/viewpage.action?title=Compatibility+Matrix&spaceKey=NetworkInfrastructureTestHome) to determine the IxOS,IxLoad, BreakingPoint, and FlixOS versions that are validated for interoperability.

47 | Ixia Test Applications Support

https://wiki.ixiacom.com/pages/viewpage.action?title=Compatibility+Matrix&spaceKey=NetworkInfrastructureTestHome

https://wiki.ixiacom.com/pages/viewpage.action?title=Compatibility+Matrix&spaceKey=NetworkInfrastructureTestHome

Starting IxLoadIxLoad is a client/server application, with the client component installed on a Windows workstation and the server component installed on an Ixiachassis (such as a PerfectStorm ONE).To start IxLoad and assign ports from a PerfectStorm ONE appliance:

1. Log on to an application server or workstation that has the IxLoad application installed.

2. Start IxLoad.

3. Select PerfectStorm ONEports for configuration inthe IxLoad test:

a. Select Ports in thenavigation pane.

b. Click the AddChassis icon (in thePort Tools ribbon).

c. Enter thePerfectStorm ONEhost name or IPaddress.

4. Assign ports from thePerfectStorm ONE systemto the current IxLoad testscenario.

Ixia Test Applications Support | 48

Starting BreakingPointBreakingPoint is a web-based application. To start BreakingPoint :

1. Launch a web browser.

2. Connect to the FlixOS/WebUI IP address. For example:

Ixia Web Apps opens a log in window3. Log on to the Ixia Web Apps page with:

l username: adminl password: admin

4. Click the BreakingPoint icon to start a new session:


5. Select Device Status from the Control Center menu.

BreakingPoint displays the PerfectStorm ONE interface:

6. Select ports, using the instructions provided in the BreakingPoint user documentation.

Ixia Test Applications Support | 50

Starting IxExplorerIxExplorer™ provides a Graphical User Interface (GUI) for managing Ixia test hardware resources. One IxExplorer license is included with eachIxia chassis as part of the standard IxOS operating system. To start IxExplorer:

1. Remote desktop to the IxOS component on the PerfectStorm ONE appliance (as described in Start a Windows Remote Desktop Con-nection on page 53).

2. Ensure that IxServer is running. If it is not, double click the IxServer icon on the desktop to start it, and ensure it loads cleanly without anyfailure reported in the log. Wait for the server log to report “Ready” before continuing.

3. Double-click the IxExplorer icon on the desktop.

4. If prompted for a chassis address, enter the address as localhost:5. Expand the tree to see the available chassis and ports:


52

Common Administrative Tasks

This topic describes, for reference, some of the common tasks that system administrators will perform on the PerfectStorm ONE system.

In this section:

Start a Windows Remote Desktop Connection 53Start an SSH Session 54Start a Serial Session 56Reboot the System 58Shut Down the System 60Field Upgrades 62

Start a Windows Remote Desktop ConnectionTo start a Remote Desktop Connection session to the PerfectStorm ONE system:

1. If you do not know the IxOS IP address, ping the unit's host name.The host name appears on the label on the back of the unit.The ping command will return the IxOS IP address.

2. From the management workstation, start a Remote Desktop Connection session with the IxOS virtual machine, using the IP addressthat was returned by the ping command.In the Windows Security window, provide the following credentials:

l User name: ixial Password: the last part of the host name. For example, if the host name is PS40G-X1234567, the password will be X1234567.

Once you click OK, Remote Desktop Connection establishes the connection and displays the IxOS virtual machine Windows desktop.

If you specify port 3391 in your Remote Desktop Connection session, you will connect to the BreakingPoint virtual machine rather than tothe IxOS virtual machine.

53 | Common Administrative Tasks

Start an SSH SessionYou can access the PerfectStorm ONE Administrative Console using either a serial connection or an SSH session. To start an SSH session:

1. Open an SSH session from your terminal emulation application, specifying:l The FlixOS IP address as the Host Name.l Port 8022.

For example:

Once you open the session, the Administrative Console prompts you to log in.2. Enter the following credentials:


Common Administrative Tasks | 54

The Administrative Console presents the main menu. For example:

Once logged in, you can perform any of the available tasks.


Start a Serial SessionYou can access the PerfectStorm ONE Administrative Console using either a serial connection or an SSH session. To start a serial session:

1. Open the serial connection from your terminal emulation application.For example:

The Administrative Console prompts you to log in.2. Enter the following credentials:



The Administrative Console presents the main menu. For example:

Once logged in, you can perform any of the available tasks.


Reboot the SystemThe Administrative Console provides options for restarting the PerfectStorm ONE, Using the console is the recommended approach for this activ-ity.




3. Select option 4 (Reboot system (graceful)) option:


4. Press Enter to initiate the graceful restart.

PerfectStorm ONE executes an orderly shut down of all processes, then reboots the system. The operation may take several minutes to complete.

The "forced" reboot option should be used only in cases where an abnormal and immediate termination of operations is the only viableoption.


Shut Down the SystemThe Administrative Console provides options for shutting down the PerfectStorm ONE. Using the console is the recommended approach for thisaction.




3. Select option 2 (Halt system (graceful)) option:


4. Press Enter to initiate the graceful shutdown.

PerfectStorm ONE executes an orderly shut down of all processes, then powers-down the system.

The "forced" shutdown option should be used only in cases where an abnormal and immediate termination of operations is the only viableoption.


Field UpgradesPerfectStorm ONE appliances support field upgrades. These upgrades allow you to change the model type, and therefore activate more portsand/or additional interface speeds. For example, you may start with a 2-port 1GE/10GE SFP+ model, and then upgrade it to a 4-port or 8-port1GE/10GE SFP+model.The following table describes the licensing options provided for each of the two PerfectStorm ONE models:

PerfectStorm ONE 10GE 8-port SFP+ Options PerfectStorm ONE 40GE 2-port QSFP+ Options

4-port 1GE SFP+ appliance8-port 1GE SFP+ appliance2-port 1GE/10GE SFP+ appliance4-port 1GE/10GE SFP+ appliance8-port 1GE/10GE SFP+ appliance

2-port 40GE QSFP+ appliancewith support for 8-port 10GE SFP+via fan-out mode

The 10GE 8-port SFP+ unit is available in ten different variants:

l five Standard variants that provide support for IxLoadl five Fusion variants that provide support for both IxLoad and BreakingPoint


Field Upgrade Activation:When you request a field upgrade, you will receive an activationcode from Ixia (via email). The field upgrade is activated usingIxServer:

1. Establish a Remote Terminal Connection with the IxOSvirtual machine on the PerfectStorm ONE system.

2. Start IxServer (if it is no already running).

3. Select Options from the Tools menu.

4. Enter the Activation Code, then click Activate.


64

Troubleshooting

This section provides guidance for interpreting the operational status of your PerfectStorm ONE unit, and troubleshooting issues that may arise.

If you need assistance, contact Ixia Technical Support using the contact information provided in Ixia Technical Support Contacts on page 68.

In this section:

LED Indicators 65IP Addressing Issues 66Troubleshooting Licensing Issues 67Troubleshooting Other Issues 67

LED IndicatorsThe PerfectStorm ONE appliance provides LED indicators that provide a visual presentation of the operational status of the device and its indi-vidual ports.

Test Port LED IndicatorsEach test port on the unit has a set of application traffic LED indicators. The following table describes the purpose and meaning of each indicator:

Indicator Meaning

Link OFF: link is downSolid Green: link is up

Tx OFF: Tx is inactiveSolid Green: Tx is active

Rx/Err OFF: Rx is inactiveBlinking Red: Rx is active with errorsBlinking Green: Rx is active

Power LED IndicatorThe Power LED indicator is located to the left of the Power button. This LED indicates the operational state of the unit:

n Green indicates that the system is ON and all power supplies are operational.n Off indicates that the system is OFF, or one or more power supplies are not operational.

65 | Troubleshooting

LAN Port LED IndicatorThe unit's LAN port has an integrated LED indicator:

n Solid green indicates that the port is operating correctly; blinking green indicates that data is being sent or received.n Amber or red indicates that the port is not operating correctly.

IP Addressing IssuesThe PerfectStorm ONE system requires two management IP addresses:

l the WebUI addressl the IxOS address.

If your network implements a DHCP service, the PerfectStorm ONE IP addresses will automatically be assigned by that service, unless youchoose to assign static IP addresses instead. When assigning static IP addresses, you must observe the following requirements:

l The two management IP addresses must be in the same subnet.l The addresses cannot be on the following subnets:

10.0.x.x/1610.1.1.x/2410.1.2.x/24

These subnets are reserved for internal chassis/card communications.

Failure to observe these requirements will result in connectivity failures.

Troubleshooting | 66

Troubleshooting Licensing IssuesFollowing is a list of licensing issues that can result in operational problems:

l Licensing: An IxOS license is required to run both BreakingPoint and IxLoad.l License invalidation: Time discrepancies between the network and the PerfectStorm ONE system will invalidate the installed licenses. To

avoid this, configure the PerfectStorm ONE to use NTP (or manage the time setting manually, if NTP is not an available to you). Refer toSet the System Time on page 41 for instructions.

Troubleshooting Other IssuesFollowing is a list of other known issues that can result in operational problems:

l L2 switches: Check for intermediate L2 switches that are configured to allow only a single L2 MAC per interface. If a switch so configuredis present in your network, FlixOS will retrieve an IP address.

67 | Troubleshooting

68

Ixia Technical Support Contacts

This topic lists the telephone and email contact information for Ixia Technical Support, for each region.

Region Contacting Technical Support

Corporate Headquarters l email: [email protected] Telephone: +1 818 595 2599

Asia Pacific l email: [email protected] Telephone: +91 80 4939 6410

China l email: [email protected] Telephone: 400 898 0598 (Greater China

Region)l Telephone: +86 10 5732 3932 (Hong

Kong)

EMEA l email: [email protected] Telephone: +40 21 301 5699





Region Contacting Technical Support

India l email: [email protected] Telephone: +91 80 4939 6410

Japan l email: [email protected] Telephone: +81 3 5326 1980

Refer to the Ixia Platform Reference Guide for complete contact information, including addresses and links to additional online resources.

69 | Ixia Technical Support Contacts



70

INDEX

C

contacting Ixia 4

F

field upgrades 62FlixOS, static IP addresses 33front panel 14

I

IP addressesDHCP-assigned 30overview 25static, FlixOS 33static, IxOS 38

Ixia, contacting 4IxOS, static IP addresses 38

L

LED indicators 65license installation 42

R

rack mounting 17reboot 58Remote Desktop Connection, starting 53

S

serial connection, starting 56shutting down 60SSH session, starting 54system configuration 28

T

technical support, contacts 68time, setting system time 41

PerfectStorm ONE Getting Started Guide

V

virtual machines 25

| 71

Ixia Worldwide Headquarters26601 West Agoura RoadCalabasas, California 91302www.ixiacom.com Part number: 915-2810-02 Rev. B, January 2018

Documents

Ixia PerfectStorm ONE Getting Started Guide