Pump AlertRemotely monitor & control your pumps

Engineered for life

Pumps need attentionAt ITT Water & Wastewater we are continually striving to find ways to improve our customer experience. With so many of our products installed in remote locations we have identified a need for a simple service solution. To this end we have developed new systems for customers to remotely monitor and control their equipment.

Combining these new system controls with our service contracts ensures the on-going quality and life of your pump whilst weekly electronic preventative checks increase the pumps operational effectiveness.

Fault finding made simpleIf your pump control senses a fault it will immediately send a signal via the in-built phone.

Service Levels available are:

Option 1. A text message or e-mail to your designated engineer or recipient. Multiple recipients can be activated to receive the alert.

Benefits at a glanceMinimised downtime and operational fees

Remove the worry and increase operational effectiveness

Reduced risk of pollution or Flooding incident

Monitoring and repair 365 days a year 24 hours a day

This can be fitted to any brand of pump, not just Flygt

Option 3. We recieve all signals and carry out any necessary work meaning your pump can be repaired in the fastest possible time*.

*Work carried out to a pre-agreed spend level to ensure your costs are controlled.

Link one of the above options with a ‘plus’ service contract or fixed price repair for price certainty.

Option 2. A signal from the control device sent to our customer care centre tells us to call your designated person with a request to visit the premises after having interrogated the pump on-line. You will be given the option and a quote for us to attend your pump.

Peace of mind optionsWhen you purchase this system, you not only buy the equipment but you get piece of mind as standard.

Service level Options

Fixed Price Flygt Pump Repair - Shorter downtime, No surprises

An easy way to order service that gets your equipment up and running faster with no nasty financial surprises.

Our fixed price repair option helps you to budget effectively by outlining potential service costs from the outset. We can help you to optimise your business by helping to minimise your downtime.

As market leaders we are so confident in our products and services that we offer a 12 months comprehensive warranty on the complete pump, not just the repair.

We also service all makes of pumps at competitive prices, we do not restrict our services to Flygt products.

What to do next...

For further information contact us on 0845 7078012 or e-mail service-flygt@itt.com where our Professional Customer Care Agents are waiting to take your call.

Fixed Price service offers these primary advantages

Simple ordering – one telephone call

Quicker repair – less downtime

Budgeted costs – no surprises

Trouble free operation

Bronze* BronzePlus* Silver* SilverPlus* Gold* GoldPlus*

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Annual Service Visit

Weekly electronic preventative maintenance checks

Preferential call out response time

Product completely protected - parts and labour covered

Impeller and wear ring coveredfor replacement/repair**

24/7 remote pump monitoring, sending an alarm if a fault occurs

Your first reactive attendance FREE

All reactive attendances*

Interact supervised system

Discounted rental replacement in the event of breakdown

Fixed price pump repair

Fault Finding Options 1 to 3 please choose one option (see opposite)

Service centre location.

ITT Water & WastewaterColwickNottinghamNG4 2AN

Tel. 0115 940 0111Fax. 0115 940 0444

www.flygt.co.uk

Service centresOur nationwide network ofservice centres all haveservice facilities andqualified personnel toprovide you with a superbon-site service. In anemergency, pumps,pipework and skilled staffcan be on site and workingwithin hours.

Performance testingAt our Nottingham workswe have extremelysophisticated facilities, totest the performance ofpumps and generalequipment. You can comeand see how we do it, ifyou so wish.

Flygt design serviceAlso at Nottingham, weoffer system engineeringsupport staffed by talentedand experienced engineers.This exists to provide adesign service for pumpingstations, large pumpinstallations and completepumping systems.