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Infinite Technology & Solutions (i-TS) Our objective is to help you achieve your business vision

ITS PROFILE-2014

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Page 1: ITS PROFILE-2014

Infinite Technology & Solutions (i-TS)

Our objective

is to help you

achieve your

business vision

Page 2: ITS PROFILE-2014

OUR VISION

OUR

SERVICES

Our vision is to recognize customers’ requirements for

excellence & provide them with innovative products and

services with trust & integrity to build a successful

business.

infinite Technology & Solutions (i-TS) is incorporated in

Middle East & India. Since inception i-TS has a strong focus on the

Financial, Trading, Service & Manufacturing Industries. Having

gained proven expertise in various business and versatile

technology areas, i-TS has assisted companies for better business

performance by implementing the industry best practices being

followed all over the world.

We are a truly specialist information technology service provider.

Operating across the Globe we provide tailored information

technology consultancy solutions to a diverse client based ranging

from multinational vendors through to industry. Established, we

have built a core team of functional and technical specialists who

can help and advice any organization looking to strengthen its

business.

Our identical existence with unique and definite solution approach

keeps us different than others. Our recommendations are proved to

be the best breed of the solutions. Our professional services help

the companies to enhance and stream line their business process by

utilizing the industries best practices in the world.

Our approach guaranties the client process excellence, cost

reduction, refined polices and optimal utilization of resources. Our

team includes highly experienced professionals who are dedicated

and focused to create highly influential solutions for our

customers.

Introduction

Who we are?

ERP Consulting

System Integration

IT Consulting & Outsourcing

HR Consulting

IT Infrastructure

Business Process Consulting

ICT Solutions

infinite Technology & Solutions (i-TS)

Page 3: ITS PROFILE-2014

i-TS has unique blend of

professional strength assisting

different industrial segments to

achieve their business goals, some of

the segments include following but

not limited to Oil & Gas Sector,

Pharmaceuticals, Health Care,

Manufacturing & Trading, Financial

Institutions, Service Industry, Real

Estate.

When needed, we have access to

talented pool of resources across

verticals.

Our offerings span across business

and technology consulting, product

re-engineering, maintenance and

business process outsourcing.

WHAT MAKES US DIFFERENT

OBJECTIVE IS HELP

ACHIEVE

OUR

TO

YOU

Our approach to the solution design is

unique and definite

Our Professional services assist the

companies to enhance and stream line

their business processes utilizing

proven industrial best practices.

Our recommendations are proven to

be the best breed of the solutions.

Our methodology ensures process

excellence, cost reduction, refined

policies, and optimal utilization of

resources.

YOUR

BUSINESS VISION

OUR STRENGTHS

Infinite Technology & Solutions

Page 4: ITS PROFILE-2014

Our Viewpoints & Principles

Principles which drive us to our committed vision:

At infinite Technology & Solutions Customer

success comes first. Clients are not only our

valued customers but also true partners. i-TS

strive to exceed customer expectations.

CUSTOMER

SUCCESS

INTEGRITY &

TRANSPERANCY We operate with the conviction of high value on

trust, integrity and open communication.

TRUST @

i-TS

We focus on conformance of quality of service and

fairness in transactions; thereby earn customer

trust and respect.

QUEST TO

BRILLIANCE

Perseverance to improve our customer services to

be the best in the market.

Page 5: ITS PROFILE-2014

Services Description

ERP Consulting

Oracle ERP Implementation

Upgradation of Oracle E-Business Suite

Post Implementation Support Services

Independent Post Implementation Audit & Health check of systems

ERP Customized User trainings of Oracle E-Business Suite (Functional & Technical)

Customization ( Any custom reports & forms developments and interfaces)

24 X 7 Support of Functional, Technical & DBA services (With SLA)

Application Migrations to the higher version

Systems Integration Integration of any legacy system with Oracle E-Business Suite

IT Consulting & Outsourcing

IT Strategy & Architecture

IT Security & Infrastructure Services

Information Technology Outsourcing

Business Process Consulting

Feasibility Studies

Business Process Re-Engineering

Work Instructions Process Development

HR Consulting

Recruitment of skilled professionals in IT & Other Sectors

Offshore support of professional services

Development of KPIs & Process Development

Our Products & Services

Page 6: ITS PROFILE-2014

WEB

DEVELOPMENT

MICROSOFT

ORACLE We provide user experience, communication strategy and design

and development services for businesses who would like to re-

imagine the way of automating their business transactions,

information management and communications by exploiting the

possibilities of technology and new trends.

Application Services

Be it Financials, Human Capital Management, Supply Chain

Management, Planning & Budgeting, Manufacturing, Operations,

CRM, Sales & Distributions ITS has unique blend of professional

strength assisting deferent industrial segments to achieve business

goals using diverse ERP Applications.

Enterprise Solutions

Solutions to improve internal collaboration throughout the corporate

network, by implementing Microsoft based simple but effective

measures to turn individual knowledge into organizational knowledge.

A business management solution that integrates all facets of Planning,

Finance, Materials, Sales, Marketing, Manufacturing, Human Resources

etc., enabling companies to manage their business and grow to new

levels of success

Our Business Value Realization Approach for Oracle can help

organizations assess how more value can be achieved from their oracle

system faster and more cost effectively.

We provide user experience, communication strategy and design and

development services for businesses who would like to re-imagine the

way of automating their business transactions, information

management and communications by exploiting the possibilities of

technology and new trends.

Page 7: ITS PROFILE-2014

Our range of services is designed to protect the interests of our

principals and includes independent, impartial and confidential

certification.

Our consultants are well qualified & experienced set of professionals

who have worked on multiple segments of industries (e.g. Oil and Gas

Sector, Public Sectors, Health Care, Manufacturing and Trading,

Financial institutions and Service industry).

Oracle ERP

Database

Fusion Middle

Ware

Application

Oracle Implementation (R11i / R12)

We provide Oracle Implementation services or you can

opt us for being implementation partners. Our offerings

include services in Pre-Implementation (Feasibility

Study), implementation and post implementation

services.

Upgrades

Upgrade services includes your Application,

Database, Technology & Infrastructure with

minimum downtime.

Support Services (R11i/R12i)

Our dedicated support services are available 24

hours a day, 7 days a week. One of our most in

demand offerings, we offer any kind of support

that you may require at any point in time

maintaining your applications.

Post Implementation Audit

• We have highly skilled consultants specialized

on conducting Post Implementation Audits

• We assist clients in fine tuning their current

implemented solutions

• We assist Clients in ascertaining the degree of

success of their implemented solutions

• We assist the client to draw the road map to

improve future project work and solutions.

ERP Corporate Trainings

We conduct E-Business Suite Customized

Functional and Techncial Trainings.

Customization & Integrations

Our services span across any customizations within

Oracle E-Business Suite and integration of Oracle

with any legacy system.

Page 8: ITS PROFILE-2014

IT Consulting Services

Feasibility Study

• i-TS performs Technology, Operational and Resource feasibility study

• i-TS will carry out Technological feasibility to evaluate whether the organization has the

capability, in terms of software, hardware and expertise to achieve their goal

• Our feasibility report contains the following:

• A brief description of the business processes

• Evaluation and validation of the business processes

• The best possible solutions to the problems

Business Process

design

• i-TS has industrial best practices business processes database

• i-TS brings wealth of experience in conducting the exercises of business process design

• i-TS insures that the designed business process of your organization can easily be adopted by any of the

IT system

Work instruction

manual designs

(WIM)

• i-TS will bring industry specific expertise in designing and development of WIM

• i-TS will follow their Standard RED -”C” (Review, Evaluate, Develop & Comply) Methodology

• i-TS will Review & Evaluate your current standard operational procedures and manuals

• Based on review & evaluation, i-TS will document best suitable operating procedures

• i-TS will follow up on compliance of the documented procedures

IT Balance Score

Cards Design &

Development

• i-TS follows industry best practices to design balance score card

• i-TS assists it’s client to identify set the required KPIs

• The set KPIs will evaluate the performance of employees, department, business units and

organization

• i-TS will assists the client to set its initiatives and measures for the performance evaluation of

the client organization

Page 9: ITS PROFILE-2014

IT Out Sourcing

With Infinite Technology & Solutions (i-TS) organizations can focus on their competencies

instead of their IT infrastructure. i-TS allows business executives to retain control over IT

Strategies while reducing operating costs and risk without compromising service delivery to end

users.

We build lasting partnerships based on trust and transparency. Our service delivery approach is

rooted in operational excellence, and our management model puts accountability and

leadership first.

Full range of services covering the entire IT Delivery Chain:

Oracle Functional Consultants (Finance, SCM, HCM)

Oracle Technical Consultant

Oracle BI Consultants

Oracle Hyperion Planning and Budget Consultants

System Administrators

Database and Business Applications Administrators

Information Security Staff

System Architects

IT project managers

Helpdesk Support Staff

Page 10: ITS PROFILE-2014

IT Out Sourcing

Possible contracts

Full time onsite, standard and individual schedule

Service during weekends and holidays

Stand-in staff during your staff members’ leave, training or absence

Subscription services: remote consulting by phone, remote administration, guaranteed

arrival of the service staff to the customer’s office

Incident-based service (on demand)

Benefits

Outsourcing of routine IT tasks to ITS professionals will help the customer to ensure sustained IT

operation, delivering the following benefits:

In-house headcount reduction

Reduced cost of searching for, selecting and adapting staff with required skills

Reduced risks of recruiting and retaining staff

Optimized workload of skilled in-house staff and the possibility of selecting a professional

with the required skill set for the required engagement format

Decreased total cost of ownership and transparent financial aspects of resource planning

Page 11: ITS PROFILE-2014

IT Infrastructure Services

Today’s business environment makes it imperative that the dynamic infrastructure requirements

align with your business needs. ITS’ IT Infrastructure Services (IS) | Infrastructure Management

Services (IMS) deliver end-to-end, effective and reliable solutions that can transform your business

operations.

We offer end-to-end infrastructure solutions and managed services to empower your business:

Managed End User Services

Managed Platform Services

Managed Network Services

Managed Security Services

Page 12: ITS PROFILE-2014

i-TS constantly deliver its project successfully with the business benefits you need through its

unique approach.

To better meet customer expectations, improve the quality and delivery of service i-TS has

developed a new framework for all the projects. This methodology provide its consultants with

consistent process and supporting documents for planning, executing and tracking all the projects.

Our methodology has 5 phases and sub-phases, each phase will have its own supporting document

to help with planning, scoping and closing.

By following proper methodology, i-TS ensures that the projects are being executed as per the

best practices.

Following are the key techniques i-TS follows for its each project irrespective of the client.

Our Methodology

Page 13: ITS PROFILE-2014

Our Leadership

infinite Technology & Solutions (i-TS) is the transformation of leaders’ collective experience of more than 45 years who have worked across the verticals in the middle east in delivery management & project management in multiple domains. While the number of experience in the Information Technology is certainly an important aspect, we believe that the quality and intensity of collective experience is far greater to the company’s success.

Our management team comprises of individuals who have diversified, substantial collective experience in information technology and business management.

(i-TS) is established with the focus of on Middle East & Africa with innovative and flexible delivery models (on-site and offshore).

Together with our entire staff, we stand ready to help any organization with any challenge or opportunity at any time

Page 14: ITS PROFILE-2014

Infinite Technology & Solutions has well qualified & experienced set of professionals who have worked on

multiple segments of industries (e.g. Public Sectors, Health Care, Manufacturing and Trading, Financial

institutions and Service industry)

S.NO

Verticals

Organization

1 Trading & Service United Technical Services, Darwish Bin Ahmed & Sons.

2 Pharmaceuticals Gentex

3 Health Care ICLDC

4 Finance GFH, Bahrain

5 Construction & Real Estate Saif Bin Darwish

6 Government (Public Sector) ADFCA, EAA, ENEC, MUSANADA, ADFSC

Clients

S.NO

Client

1 ADNOC Distributions

2 Injazat Data Systems

3 Al Rowad IT Solutions

Projects in Negotiation Stage:

S.NO

Client

1 Abu Dhabi Terminals

3 Imperial College London Diabetic Center

4 Bin Murshed Holding (Concluded Oracle E-Business

Suite Implementation Feasibility Study)

5 Abu Dhabi Islamic Bank

Our Resource Experience in Multi Verticals

Page 15: ITS PROFILE-2014

Our Assurances

• We assure the safety, security and confidentiality of it’s clients assets and information

• We assure the quality of the consultants is best among the IT industries

• We keep our top down and bottom up communications transparent with our consultant

& clients

• We closely follow up with our consultant and client administration in order to achieve

the set goal.

• Our enhanced project practices aligned with industry best project management

processes assures planned, measurable, scalable, and reliable delivery of the project to

our clients.

Page 16: ITS PROFILE-2014

Contact Us

Phone: +971 2-6220056

Fax: +9712-6220054

Email: [email protected]

PO Box: 3494, Abu Dhabi - UAE

Success Delivered. ERP Consulting

IT Outsourcing

Business Process Design

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