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QMS 004, EM 016

IQC Introduction

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Page 1: IQC Introduction

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Page 2: IQC Introduction

IQC is managed by a group of professionals having wide experience in Quality Assurance, Quality Control and Management System certification viz., Quality Management System, Environmental Management Systems, Occupational Health Safety, AS/NZS 4801, Food Safety, HACCP, GMP, GHP, ISO 10002, ISO 13485, ISO 30000 & BC Kosher Certification with a commitment to provide non-discriminatory, integrated, independent and impartial services to customers.

IQC has implemented a documented management system, meeting the requirements of ISO / IEC 17021 and ISO 22003 for providing 3rd party management system certification services.

Profile

IQC maintains customer focus, service credibility and provide independent, impartial, dynamic, value added and cost effective management system certification services.

IQC major thrust is to provide accredited certification in more countries through a global network of group offices and regional partnership agreements utilizing local resources.

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IQC is committed to be a leader in providing value added, independent and impartial Management System Certification Services, maintaining customer focus during all phases of planning and service delivery with emphasis on continual improvement and enhance the service credibility for global recognition, customer loyalty and sustainable performance.

Mission

IQC is committed to administer non-discriminatory policy in service delivery, risk based approach to certification and demonstrate independence, integrity and Impartiality by planned and effective management of conflict of interest during all phases of certification process service delivery.

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Vision

• Effective corrective actions for audit observations, customer complaints and feedback from interested parties

• Effective management of impartiality during implementation of the certification process to ensure objectivity and enhance credibility of certification services

• Maintain competent personnel and assign competent resources

• Compliance to statutory, regulatory and legal requirements

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• Continual Improvement in certification service delivery process

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CORE VALUES

• Self managed and efficient operations

• Share good practices

• Encourage innovation and support creativity

• High performance team culture

• No discrimination among interested parties

• Positive leadership behavior

• Confidentiality

• Accountability

• Acting in Ethical manner & respect for others

People

Technology Process

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• Honesty and Transparency

• Succession Planning

• Respect for principles and good behaviour

Page 6: IQC Introduction

AccreditationThe National Accreditation Board for Certification Bodies undertakes assessment and accreditation of Certification Bodies applying for accreditation as per the Board's criteria in line with international standards and guidelines.

NABCB represents the interests of the Indian industry at International forums through membership and active participation with the objective of becoming a signatory to multilateral and mutually recognition agreements with other countries.

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AccreditationJAS-ANZ is the government-appointed accreditation body of Australia and New Zealand responsible for providing accreditation of conformity assessment bodies (CABs) in the fields of certification and inspection. Accreditation by JAS-ANZ demonstrates the competence and independence of CABs.

NABC & JAS - ANZ is a member of the IAF MLA & PAC MLA for Quality Management Systems, Environmental Management Systems and Food Safety Management Systems. IAF-MLA membership provides equal status to all accreditation bodies and global recognition to management system certificate issued by certification bodies accredited by any signatory of IAF-MLA.

Certificate of compliance issued by IQC will contain NABCB and or JAS-ANZ logo to give the traceability for international recognition.

Refer www.qcin.org/nabcb and www.jas-anz.com.au for more details about NABCB & JAS ANZ.

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1. CertificationsServices

Certification is a process to give credibility to the organization management system and global recognition. Certification process is carried out using contractual standards, accreditation guidelines and industrial practice. Certification provides the confidence to the interested parties that the organization has a defined policy, objectives, adequate management systems implemented effectively and capability to efficiently meet the contractual requirements and enhance customer satisfaction.

The purpose of accredited certificate is to give credibility and confidence that the certification body has the necessary competence to plan and conduct the audit and issue certificate of compliance.

• ISO 9001 - QMS

• ISO 14001 – EMS

• BS OHSAS 18001 – Occupational Health Safety

• ISO 22000 – FSMS

• AS / NZS 4801

• B.C.Kosher• GMP & GHP• HACCP• ISO 10002• ISO 13485

• ISO 30000

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• ISO 27001 - ISMS

• ISO 20000 - ItSMS • ISO 31000

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Services2. Audit Services

Audit is carried out to verify compliance to the planned arrangements. The arrangements may be based on statutory, customer and project specific requirements. IQC has competent resources to conduct audits on behalf of clients planning to enhance confidence on their capability to deliver the products meeting applicable requirements.

Audit is based on the requirement specified by the customer. Audit can be technical audit to demonstrate capability to meet the specified requirements, project audit to evaluate the compliance to project specified requirements or audit to evaluate implementation of a specified standard. Audit provides inputs for improvement programme, adequacy of resources and customer satisfaction.

Audits are of different types viz.,• System Audit (Management System audits, functional systems i.e., Production, Quality, Maintenance etc)

• Project Audit

• Technical Audit (Process & Product)

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Page 10: IQC Introduction

Services3. Training

IQC provides OPEN HOUSE training on Management System for the benefit of its customer to share the knowledge. These trainings are provided with the vision of enhancing awareness within the organizations to effectively implement the management systems and improve performance.

IQC is an affiliate of IQCS Certification, Singapore with Accredited Auditor Training Organization License number – A09422, for conducting IRCA approved lead auditor training courses for Quality, Environmental and Health & Safety Management Systems in Australia, Bangladesh, India, Middle East – GCC Countries and Yemen.

IRCA approved courses are as below:• ISO 9001 QMS Auditor/Lead Auditor Training - A18021

• ISO 14001 EMS Auditor Conversion Training - A12654

• BS OHSAS 18001 Auditor Conversion Training - A16834

• ISO 9001:2015 Auditor Transition Training course - A17925

• ISO 14001:2015 Auditor Transition Training course - A14150

• ISO 9001:2015 Auditor / Lead Auditor Training – A18126

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Certifications

Audit Services

Training

Services3. Training

Apart from IRCA approved Lead Auditor courses, IQC conducts Awareness and Internal Auditor programs in Quality, Environmental, Occupational Health & Safety, Food Safety, ISO / TS 16949, HACCP, ISO 30000, ISO 27000, ISO / IEC 17025 Management systems which is of OPEN HOUSE type without any conflict of interest. IQC also conducts trainings on QA & QC related topics, HR and soft skills. In-house trainings are also conducted based on client requirement.

Sector approval by NABCB & JAS ANZ:

JAS ANZ:-

• www.qcin.org/nabcb/accreditation

NABCB:-

• www.jas-anz.org/accredited-bodies/all

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Page 12: IQC Introduction

Major clientsINDIA

• MTRDC – A DRDO Laboratory

• Karnataka State Police Housing Corporation

• KSPCB – Central Environmental Laboratory

• Airport Authority of India

• Janani Homes

• Triveni Group

• Flavors India

• Patabi Enterprises

• Indira Foods

• Hangyo Ice creams

• Dolphin offshore Enterprises

• Mercury Marine

• Shalimar Wires

• State Bank of Travancore, Syndicate Bank & State Bank of Mysore

• Avon FHS

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Major clientsINDIA

• Remedy Health Care

• Abe Value Point Academy

• C.P.Kukreja

• Ansal Buildwell

• Zenith Builders

• Agni Power

• CST Valinox

• CDA – The Controller of Defence Accounts (Airforce)

• South Central Railway

• DGQA_QAE (Naval)

• New Mangalore Port Trust

• Supreme Non-woven products

• United Breweries

• Karpara Projects

• DHBVN

• Frespo Products

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Major clientsInternational

• Ansari Engineering Services LLC

• SASCO

• Stream Industrial Engineering

• Dallas Glass

• Hayel Saeed Anam Group (HSA)

natco, metco, Alalam Industrial Co., YCFMS, NCC, YCGSI, NCSPI, UIC, YCPMI, NADFood, GenPack

• SAM Medical Corporation

• Sohar Ashapura Chemicals LLC

• OICC

• OOSC Coatings

• Saybolt

• Trade Links

• Dolphin Products

• SDC – Skill Development Centre

• National Co. for Maize Products

• Al Eman for Synthetic Fibre

• Horus Fruits

• Kiwanco

• Sun for Export & Import

• ENT Clinic

• Middle East Printing & Packaging

• United Industrial Co. for Metals

• Abu Hatim

• Bhutan Ferro Alloys

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IQC Advantage

• Wealth of knowledge and vision to develop knowledge partnership

• Approved by Quality Council of India for the reimbursement scheme for small scale industries

• Coordinating offices all over India

• Auditors with wide range of industrial background to share the knowledge for the benefit of interested parties

• Value added audits for performance improvement of the organization

• Cost-effective and value added certification services

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Page 16: IQC Introduction

IQC offices

Corporate office:- Bangalore, INDIA

Liaison offices:-

Ambala, Baroda, Cochin, Daman, Hyderabad, Kolkata, Salem

International Presence:-

GCC Countries (Oman, UAE, Qatar, Kuwait, Bahrain), Yemen & Bhutan

International offices:-Australia, Bangladesh, Egypt, Malaysia and Romania

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Corporate OfficePlatinum City, G/13/03, Site #02, Next to CMTI,

HMT Road, Yeshwanthpur Post, Bangalore - 560022. INDIA.

Phone: +91-80-41172752, 41277353Fax: +91-80-41280347

E-mail: [email protected]

Mr. A. Udaya Shankar, MD | Lead Auditor & Tutor | email – [email protected] Mr. Anil Kumar, GM |Lead Auditor & Tutor |Cell – 91.9845013323

email – [email protected]

Contact information

Integrated Quality Certification Pvt Ltd.

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END

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