idealistic partnership with FIGIEFA

22.05.2014, Belgrade

Car & Truck

iamconferencesee

www.iamconferencesee.com

As the opening speaker for the 1st SEE Independent Aftermarket Conference, Mr.Karsten Schüßler Bilstein, Managing Director of the bilstein group, view’s the event as a unique opportunity for the gathering of regional players, associations and federations in the SEE region.

It should be the goal of all participants to exchange information, consider trends, debate critical issues and share subjects of mutual interest to create efficiencies, improve processes, provide new sales opportunities and bring competitive advantages to businesses in the IAM.

Recent years have seen South East Europe experience significant changes.

With a view to the future, the time is now right to bring together Europe’s aftermarket Elite to discuss and exchange new business models, trends and opportunities that exist in the sector.

The region’s 1st Independent Aftermarket Conference for South East Europe has been jointly organised by some of Europe’s most significant automotive aftermarket organisations to take place in Belgrade on Thursday 22nd May 2014.

The aim of the conference is to create a platform to provide quality information and sector knowledge on two of the most important topics for the region:

1. International and national federations as well as trade groups, with the focus on encouragingnational networking and cooperation.

2. Current and future trends in the independent aftermarket, with the objective to enable participants to meet the challenges in their businesses and prepare for the future.

idealistic partnership with FIGIEFA

One of the markets leading experts Mr. Hartmut Röhl president of FIGIEFA (International federation and political representative in Brussels of the independent automotive aftermarket distributors), will play an active role in the conference sharing his thoughts with participants and considers this the beginning of a traditional event for the IAM calendar for South East Europe.

Mr. Röhl believes the conference will stimulate regional players to support and defend the rights of the IAM and achieve a more stable cooperative environment for future developments.

International and national federations and trade groups

Current and future trends on the IAM

Registration And Morning Coffee

Karsten Schüßler-Bilstein, MD, Ferdinand Bilstein GmbH + Co.-Welcoming section-Why do we need national associations and cooperations

Hartmut RöhlPresident GVA (German Automotive Association) & FIGIEFA (International Federation of Automotive Aftermarket Distributors) - Opportunities for the IAM (organization and tasks of both institutions);- Benefits of country associations

Interactive panel discussion International and national federations and trade groups

Moderator: Helmut Wolk, Wolk After Sales Experts

Participants: - Hartmut Röhl; President, GVA & FIGIEFA- Nico Muyldermans, AD International cvba- Dan CÎMPEAN, FIGIEFA Romania- Fotios Katsardis, TEMOT International Autoparts GmbH- Andrej Štih, GROUPAUTO Adria- Tomáš Kaštil, Inter Cars South International Group

Coffee break & Networking

Helmut Wolk CEO, Wolk After Sales Experts Future Aftermarket challenges (Internet trade); Facts and Trends in the European Aftermarket

Philipp Hess, MD, Hess Group and Technical Advisor of GVA e.V. The influence of Telematics on the automotive aftermarket

Lunch break

Markus Frömgen Director, Consulting group BBE AutomotiveFacts and Trends in the IAM Truck business

Fotios Katsardis President & CEO, TEMOT International Autoparts GmbHStrategic perspectives for WD and suppliers

Coffee break & Networking

Mitja Bartsch, Head of Workshop Concept, Motoo Independent Aftermarket Service

Helmut Wolk, Hartmut Röhl and Ulrich Wiedemuth Open Discussion

End of the Independent Aftermarket Conference

Gala dinner

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up to 18:00

21:00 up to 01:00

16:00

10:30

President, GVA (German Automotive Association) & FIGIEFA (International Federation of Automotive Aftermarket Distributors)

Hartmut Röhl

10:30

Opportunities for the IAM; Benefits of country associationsMr. Hartmut Röhl, President of GVA (German Automotive Association) & FIGIEFA (International Federation of Automotive Aftermarket Distributors) as well as spokesman for AFCAR, the “Alliance for the Freedom of Car Repair” will centre his delivery on current opportunities for the IAM. His focus will be on the benefits federations can bring, covering the organisation and tasks of the institutes of both FIGIEFA & GVA. Special emphasis will be placed on the “Right to Repair Principle” and the new Block Exemption Regulation.

President, GVA (German Automotive Association) & FIGIEFA (International Federation of Automotive Aftermarket Distributors)

Hartmut Röhl

11:15

Interactive panel discussion

AD International cvba

Nico Muyldermans

Inter Cars South International Group,CEO

Tomáš Kaštil

GVA & FIGIEFA, President

Hartmut Röhl

FIGIEvFA Romania

Dan CÎMPEAN

TEMOT International Autoparts GmbH

Fotios Katsardis

GROUPAUTO Adria

Andrej Štih

idealistic partnership with FIGIEFA

Moderator: Helmut Wolk, CEO, Wolk aftersales Germany

International and national federations and trade groups

13:15

The influence of Telematics on the automotive aftermarketPhilipp Hess is Managing Director at Hans Hess Autoteile GmbHmanaging, Easy Auto Service GmbH, Hans Hess Industrietechnik GmbH and also holds a Business Development position at Motair Turbolader GmbH.Mr. Hess will focus more on ‘Modern technologies in the service of IAM’ with attention to the Influence of Telematics as a huge threat and an opportunity for the Independent Automotive Aftermarket. He will be speaking about:- How eCall will help the OEMs to gain market shares, - Why intermediaries will steer the car driver into their service networks and- How onboard internet can help the IAM

MD, Hess Group and Technical Advisor of GVA e.V.

Philipp Hess

12:15 Coffee Break and Networking

12:30

Future Aftermarket challenges (Internet trade);Facts and Trend in the European AftermarketHelmut Wolk is CEO of the Wolk After Sales Expert, German neutral consulting service network specialized in consulting the automotive aftermarket in Europe. With more then 40 international after sales experts and more then 30 years of experience in developing profitable, viable and secure solutions Wolk creates forward-looking unique strategies for European big IAM players. Wolk aftermarket intelligence will bring us exclusive market experience for future oriented concepts and focus more on facts and trends on the IAM market based on the specific aftermarket databases.He will speak more about:-Facts and future trends as well as challenges on the IAM-Decreasing gross margins: 1. Increasing costs of service support 2. Car manufacturers discover IAM garages 3. After sales goes online-Routes to the aftermarket 2020

CEO, Wolk aftersales Germany

Helmut Wolk

idealistic partnership with FIGIEFA

14:45

Facts and Trends in the IAM Truck businessMarkus Frömgen has more than 20 years of experience in the international automotive market, particularly inthe data business.

From February 2014, he is Director of Strategy consulting and Project management at the Cologne automotive consultant BBE Automotive and his international orientation of the after-sales portfolio and the automotive business field continue to accelerate. The 48-year-old was previously long time vice president and Managing Director at consulting firm RL Polk Europe and CEO of RL Polk Germany GmbH.

Mr. Frömgen will introduce us to the topic ’Facts and Trends in the IAM Truck business’.

Director BBE Automotive

Markus Frömgen

13:45 Lunch Break

15:20

Strategic perspectives for WD and suppliersFotios Katsardis (MA, MBA) is since 2005 the President and CEO of Temot International, a leading global strategic organization consisting of 42 Warehouse Distributors operating in more than 50 countries all over Europe, Africa, Asia and The Americas. Before Temot International, he gathered professional experience working 12 years for Robert Bosch as well as in the construction´s machinery and lubricants industry.

The subject of his intervention is focusing on the challenges of the Automotive Aftermarket from the perspective of the Warehouse Distributors. Particular reference is given to the requirements of the workshops to serve and repair efficiently and properly as well as to the solutions that a warehouse distributor should offer in order to be able to cope with the market demands. Within the very same context the relevance and the role of a modern supplier is also examined and evaluated especially in association with to the ever increasing complex structures of the modern supply chain and the new emerging distribution forms and channels.

President & CEO, TEMOT International Autoparts GmbH

Fotios Katsardis

idealistic partnership with FIGIEFA

16:15

Independent Aftermarket ServiceBorn and raised in Berlin, Mitja Bartsch is a Workshop Concept Expert with more than decade of experience focused on this specific automotive area.The position Head of workshop concepts (MOTOO, Auto-Sofort-Service) and customer training at Hans Hess Autoteile GmbH, has been Mitja’s responsibility since 2009.During his successful career, Mitja spent 6 years at Schaeffler group working as Workshop concept manager for AUTOMEISTER and Luk Meisterservice.

At the conference, he will try to bring us closer to the topic “Workshop concepts as a tool for the spare-part wholesaler” covering issues such as:- the necessity for workshop concept - right development process - adequate control system

Head of Workshop Concept, MOTOO

Mitja Bartsch

16:00 Coffee Break & Networking

idealistic partnership with FIGIEFA

16:45

Interactive panel discussion

Current and future trends on the IAM

General Sales director, Ferdinand Bilstein GmbH + Co.

Ulrich Wiedemuth

CEO, Wolk After Sales Experts

Helmut Wolk

President ,GVA & FIGIEFA

Hartmut Röhl

Three ways to registerregister@iamconferencesee.com

www.iamconferencesee.com

+381 11 86 52 874

CALL+381 11 86 52 874

for more information

iamconferencesee

Date:22.05.2014

Address:Bulevar Kralja Aleksandra 69 Belgrade 11000Serbia Hotel Metropol PalaceIvo Andrić Ballroom A&B

Participation fee199€ + VAT

Reduced registration fee 159€ + VAT when booking until 10th of April 2014

Other participants from the same company receive a discount of 10%.

The price includes: conference documents, Lunch, beverages and Gala dinner.

A confirmation letter and invoice will be sent upon receipt of your registration.

Please note that full payment must bereceived prior to the event (not later than 48 hours before the event).

Entry to the event may be refused if payment in full isnot received.

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