SIS DBS Parts Integrator

How Do I setup and use

Contents - Links SIS Web - Downloads Network SIS Downloads Network SIS SIS.cer Import Network SIS Certificate Installation Network SIS Server Name Mismatch SIS DVD Integration Files Integration Preferences Stop Integration Switch SIS Integration Process More Help and Troubleshooting

Information

SIS Web Setup - DownloadsFor integration to work, two files need to be downloaded from SIS Web. Click on the Downloads link from the Main Menu of SIS Web.

Parts Integrator Install File

A Single file may be downloaded to setup parts integrator in SISWeb and Network SIS. Download the file and run the executable to install parts integrator. The additional info link provides access to the individual files needed for parts integrator.

Network SIS Setup Integration Software Individual Downloads

Find the Integration Software Title and click on the Additional Info link in the Addition Information column.

SIS Web Setup Integration Software - Downloads Read all information on the page. Click the sisjwapi.exe link to begin the download and installation

process. Note: If the targeted workstation is running Window NToperating system, make sure Service Pack 6A or greater is installed before installing the SISJWAPI.exe.

Follow the instructions to determine if you need to download the java plug-in.If installation is necessary, click on the jplugin link to begin the download and installation process.

See the end of this document for troubleshooting information.

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Network SIS Setup - DownloadsFor integration to work, four files need to be downloaded from Network SIS. Click on the Downloads link from the Main Menu of Network SIS.

Parts Integrator Install File

A Single file may be downloaded to setup parts integrator in SISWeb and Network SIS. Download the file and run the executable to install parts integrator. The additional info link provides access to the individual files needed for parts integrator.

Network SIS Setup Integration Software Individual Downloads

Find the Integration Software Title and click on the Additional Info link in the Addition Information column.

Read all information on the page. Click the sisjwapi.exe link to begin the download and installation

process. Note: If the targeted workstation is running Window NToperating system, make sure Service Pack 6A or greater is installed before installing the SISJWAPI.exe.

Network SIS Setup Integration Software Individual Downloads

Follow the instructions to determine if you need to download the java plug-in.If installation is necessary, click on the jplugin link to begin the download and installation process.

See the end of this document for troubleshooting information.

Network SIS Setup Downloads - - CertificatesFind the SIS Certificate Title and click on the Additional Info link in the Addition Information column.

Read the additional information. Save the certificate file to the hard drive - left click with the mouse and select Save. Note where you save the SIS.cer file.

Network SIS Setup Certificate Import

1.Double click the SIS.cer file.

2. Select Install Certificate.

Network SIS Setup Certificate Import

3. Select Next.

4. Select Automatically select the certificate store based on the certificate type. Select Next.

Network SIS Setup SIS.cer Import

5. Select Finish.

Network SIS Setup SIS.cer Import

6. Select OK.

7. Select OK to exit SIS.cer import.

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Security Alert When First Accessing SIS Network

This dialog may be displayed when you first access or SIS Network if the IE option Warn if changing betweensecure and not secure mode is selected. Selecting thecheckbox on this dialog will eliminate future warnings.

This dialog will be displayed when accessing SIS DVD or SIS Network to verify the HTTPS certificate. This dialog will always contain the warning that the name on the security certificate does not match the name of the site (even after the certificate has been installed). You must select yes to access SIS. This is for Java Version 1.31. Refer to the Java 1.42 section for that alert.

Network SIS Setup Downloads - CertificatesFind the SISCertificateInstall.exe Title and click on the Additional Info link in the Addition Information column.

Read the additional information. Save the certificate installer file to the hard drive - left click with the mouse and select Save. Note where you save the certificate installer file.

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Network SIS Setup Certificate Installation

Double Click the SISCertificateinstall.exe file to begin installation.

1. Select OK.

Network SIS Setup Certificate Installation

2. Select Next.

3. Select Finish.

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Java Plug-in 1.3.1_10 Permissions Dialog

This dialog is displayed when using the 1.3.1_08 plug-in requesting permissions to run the SIS integration applet. Select grant always to prevent this window from appearing in the future.

Java Plug-in 1.4.2_04 Permissions Dialog. Java 1.5 is compatible with 2005B Network SIS

This dialog is displayed when using the 1.4.2_04 plug-in requesting permissions to run the SIS integration applet to warn the user that the hostname on the certificate does not match the name on the certificate. Select yes to continue.

This dialog is displayed when using the 1.4.2_04 plug-in requesting permissions to run the SIS integration applet. Select always to continue.

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SIS DVD Files The integration files are installed automatically during installation of SIS DVD.

sisjwapi.exe and Java 1.3 are installed automatically if necessary, follow the directions below to find out what version of Java is installed. SA requires 1.3 and is not affected by the SIS DVD integration software install.

Java Plug-in

The Java plug-in enables SIS to communicate with the external application (i.e. DBS, DBSi, Service Advisor). For integration, it is necessary to have a Java plug-in. If you already have version 1.3 or higher, you do not need to proceed.

Perform the following steps to determine what version of the Java plug-in that is currently installed:

1. Click on the Start button on the Windows taskbar.

2. Go to the Settings menu option.

3. Go to the Control Panel Option.

4. Click the Add/Remove Programs menu option.

5. Scroll through the list of currently installed programs. If the Java 2 Runtime Environment or Java plug-in program is listed and the version number is greater than or equal to version 1.3 you do not need to install the Java plug-in. If a version prior to 1.3 is installed, neither of these programs is listed or you need a different version you will need to install the Java plug-in.

If you need the Java plug-in, navigate to the following URL to retrieve an appropriate plug-in: http://jplugin.cat.com

If sisjwapi.exe is needed, go to the SIS Web main menu and select downloads. Then select the integration software listing and select Additional information.

SIS DVD, SIS Web and Network SIS PreferencesAfter integration files have been installed, they have to be started before integration will work. Click on the Preferences link on the bottom left hand side of the SIS Main Menu to set integration startup options.

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Setup - PreferencesScroll down to the Integration Preferences part of the page. There are three options

for staring integration. 1. Auto- Choosing this option will start and stop integration automatically when the

user starts and stops SIS Web.2. Prompt- Choosing this option will cause a prompt to be displayed (Graphic 2)

each time the user starts SIS Web. 3. Do Not Start- Choosing this option will allow the user to start integration manually

when integration is desired. Click on the Start Now link to start integration manually.

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Graphic 1

Stop Integration Switch to different SIS Access.1. If it is necessary to switch SIS access methods after

integration has been started, close all open browser windows.2. Start the desired method of SIS and start integration.

Icon will look different dependant upon the version of Java running.

Java 1.3 Icon

Java 1.4 Icon

Java icon in the system tray. Be sure it disappears before opening another SIS access method and starting integration.

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Integration Process After SIS is started, Start DBS; enter DBS page CRTSHPRQ (for parts

counter sales the DBS page would be CRTCTRSL). Press CF5 to produce a shop req. Before attempting integration be sure that:

SIS Web has been launched. the integration software has been downloaded and is started. only one version of SIS is running (make sure only SIS Web is running and

not SIS DVD or SIS Network as well).

Integration Process Input "Delivery Loc" & "Instructions" Verify "Store" (should be store where order is coming from, this could change for

field tech) Input "Ordered By" field (should be tech's 4 digit ID, this will allow analysis of

ordering and returns by technician) Press CF6 for Parts Entry/Review

Integration ProcessPress CF2 for Parts Integrator

Integration Process Type in the Serial Number if desired. (Serial number will be passed to

SIS Web.) Press 1 "Process Parts List in SIS" to access SIS Web.

Integration ProcessSelect the link for the desired component. Select the Part Identification link. Select the link for the desired group to view the parts consist list.

Integration Process Select the parts needed by clicking in the Qty box. After selecting all of your parts, click the Add to Parts List button. Click on the View Parts List button.

Integration Process Confirm the parts list is correct. Click the Process List button to send the parts to DBS.

Integration Process Once the Process List button has been selected, you will be asked if you want

to continue working in SIS. Click "Yes" to return to the parts list page in SIS Web. A Return button will be

available to return to DBS. Click "No" to return to DBS; the parts will be shown on the Parts Entry & Review

Screen.

Integration Process Press CF7 to finish the document.

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Troubleshooting Information You cannot open SIS Network with integration and then switch over to

SIS Web directly in the same browser to perform integration. Thesame is true for SIS DVD and SIS Network or SIS Web.

Minimize/Maximize functionality does not work correctly within NACD Infocast

The integration applet will not work with the 1.5.x version of the Java plug-in

Non-engine/non-machine arrangement numbers passed from DBS to SIS will cause the no equipment configurations page to be displayed in SIS.

Do Not Run SIS in the same browser session as Service Advisor when the default Java plug-in is different than that required by Service Advisor

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Troubleshooting Information Check for newer versions of stored pages should be set to

check on every visit to the page. Go to Tools in the Internet Explorer menu bar. Select Internet Options, General Tab, Settings on the Temporary Internet Files section.

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Troubleshooting Information

A SIS user may see the caution window above if SIS and DBS experience a time out of 1 second or more while the list is processing. Select OK to continue. The integration process should have completed successfully and the user can ignore the caution.

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More Help Information Webex Recording of Using the Parts integrator is located on the

KN at https://kn.cat.com/know.cfm?id=110703 KN Training Material Folder (Expand to view all articles:

https://kn.cat.com/cat.cfm?id=5090&ke=1#currentKE

More Help Information For more information on parts lists,

preferences, integration, or any other topic, please see the SIS Web Online User's Guide. Access it from the Help link on the bottom left hand

of the SIS Web Main Menu.

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SIS DBS Parts IntegratorSIS Web Setup - DownloadsParts Integrator Install FileNetwork SIS Setup Integration Software Individual DownloadsSIS Web Setup Integration Software - DownloadsNetwork SIS Setup - DownloadsParts Integrator Install FileNetwork SIS Setup Integration Software Individual DownloadsNetwork SIS Setup Integration Software Individual DownloadsNetwork SIS Setup Downloads - - CertificatesNetwork SIS Setup Downloads - CertificatesNetwork SIS Setup Certificate InstallationSIS DVD Files The integration files are installed automatically during installation of SIS DVD.SIS DVD, SIS Web and Network SIS PreferencesSetup - PreferencesStop Integration Switch to different SIS Access.Integration ProcessIntegration ProcessIntegration ProcessIntegration ProcessIntegration ProcessIntegration ProcessIntegration ProcessIntegration ProcessIntegration ProcessTroubleshooting InformationTroubleshooting InformationTroubleshooting InformationMore Help InformationMore Help Information