Intake and Referral
Position Description
Position Title:
HR Administrator
Reports To:
HR Consultant
Effective Date:
September 2017
Responsible For:
N/A
Budget:
N/A
Organisational Context
Vicdeaf connects people to the life they want to lead through ensuring better access, inclusion and equal opportunity.
Vicdeaf is a progressive community business and a leader in services to people who are Deaf, hard of hearing or who experience barriers to participation.
Established in 1884, our commitment is to ensure that our clients and community are able to enjoy the benefits of being able to participate and contribute across all areas of life, including through economic, cultural, social and civic involvement.
Primary Purpose of Role
The Human Resources Administrator will be responsible for providing administrative support to the People and Culture team. This will involve the coordination of end to end recruitment, managing the induction program, maintaining and updating employee files, responding to HR queries and the following up compliance checks.
Vicdeaf Values and Vision
Respectful
We respect our people, culture, community and history
We are kind and considerate in our dealings with people
We behave in fair and ethical ways
Inclusive
We welcome and engage with people from all backgrounds
We reduce barriers and attitudes that discriminate
We are accessible
We strive for equality
Adaptable
We embrace and drive change for our clients and communities
We are open and flexible to changing needs
We adapt to meet and overcome new challenges
Diverse
We believe our diversity is our strength
Our perspectives drive our organisation
We value different perspectives and cultures
We are culturally and socially aware
Progressive
We are forward-thinking
We are in touch with the needs and future needs of the communities
We look for ways to improve the lives of our clients and communities
Vision
Our clients and our community live in an accessible, inclusive society with
equal opportunity in all areas of life
Core Strategic Requirements (applicable to all roles)
Positive Working Relationships
Cultural and Linguistic Diversity
Personal Accountability
Innovation/Quality/Continuous Improvement
Support other team members
Share knowledge and information
Build relationships with other teams
Positive approach to conflict resolution
Take an active role in creating a safe and healthy work environment
Auslan skills/willingness to learn Auslan
Flexible and adaptable communication
Be aware of and adapt to cultural & linguistic diversity
Adherence to policies/standards/procedures
Compliance with health, safety and wellbeing requirements
Undertake continuing professional development
Participate in training and personal development activities
Creative and innovative approach to work
Suggest & make changes to improve services
Evaluate own work to ensure effective service delivery
Be proactive in identifying service gaps
Be open and responsive to feedback
Key Outcomes to be achieved
1. Outcome: Contribute to the achievement of Vicdeafs strategic objectives
Ensure that role outcomes/results are aligned with organisational strategy, integrated with other services and meet client needs
Performance Indicators
Work in a flexible and adaptable way to ensure resourceful and efficient service delivery
Understand and promote Vicdeafs services
Consistently provide services that meet client and regulatory requirements
2. Outcome: On Boarding - Recruitment, Induction and Employment Administration
Assist with the recruitment, induction and employment of new staff
Indicative time
40%
Performance Indicators
Job advertisements are created and posted to relevant channels
Interviews are organised and interview documentation prepared
Induction sessions are arranged and room and materials prepared
New contracts and contract amendments are created and collected from staff
Organisational compliance checks are recorded and followed up in a timely manner and/or before expiry date
Personal responsibility is taken for continuous improvement and quality of HR activities
Problems are solved in work activities and participation takes place in wider problem identification and resolution
3. Outcome: Health and Well-Being Administration
Provide administrative support to the management of Health and Well-Being Programs and activities
Indicative time
20%
Performance Indicators
Annual flu vaccinations are organised
Ergomanic assessments are organised upon request
Completion of compulsory e-learning programs for new staff (bullying and harassment and OH&S) are recorded and followed up
OHS, First Aiders, Fire Wardens lists and training are updated and distributed
EAF Applications are processed in a timely manner
OHS meetings are arranged for the year
Staff Service Awards are organised at an ongoing basis
Provide support with the addministration of the annual Employee Engagement Survey
4. Outcome: Management of HR E-mail, Employee Files and Staff Communication Hub
Provide administrative support in the management of e-mail accounts, employee files and staff communication hub
Indicative time
30%
Performance Indicators
HR e-mail accounts are managed, and e-mail enquries are redirected or responded to
New employee files are created and maintainend
First Hand website is monitored and updated regularly
All employment paperwork are photocopied, scanned and filled in employee files
5. Outcome: Assistance with HR initiatives as a result of Business Plan and Employee Engagement Survey
Engage in the administration of organisational wide HR initiatives
Indicative time
10%
Performance Indicators
Assist the team with the roll-out of HR projects
Provide additional administrative support as required
Knowledge, Skills & Experience (critical for successful performance in the role)
2 years' experience in administration, preferably HR
Competent computer skills i.e. Word, Excel, Outlook
Commitment to a high level of customer service
Willingness to be flexible and adaptable (resilience)
Well-developed written and verbal communication skills
Ability to exercise confidentiality, tact and discretion
Ability to show cultural sensitivity and work effectivley with a diverse range of people
Auslan skills or willingness to learn and to use visual communication
Qualifications / Certifications / Memberships (essential to the role)
Relevant qualification
Travel Frequency (Regular, Infrequent, Rare)
Rare
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