Info Pack MVNX vG

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Phone!+64!3!578!2241!!!Mobile!+64!21!072!3938!!!Email!info@pulseNZ.com!

Skype!PulseTelecomNZ!!!!!www.pulsenz.com!Page!2!of!7!

MVNO!/!MVNE!/!MVNA!Telecom!Training!

Information!Pack!!

Thank!you!for!your!interest!!!

Pulse!Telecom!passionately!believes!all!Telco!professionals!should!have!access!to!affordable,!beneficial!and!effective!training!so!they!can!excel!in!their!profession.!!!!We!trust!you!are!as!passionate!as!we!are!about!our!new!telecom!training!solutions!using!the!latest!in!video!technology.!Our!unique!training!service!will!benefit!your!business!with;!!

• Improved!quality,!productivity!&!profitability!!

• Reduced!downtime!and!reVwork!!

• Reduced!reliance!on!expensive!expatriates!and!vendors!!

• Increase!efficiencies!in!processes!resulting!in!financial!gain!!

• Reduced!risk!of!a!network!outage!!

• Reduced!expensive!employee!turnover!!

• Increased!perceived!credibility!&!encourage!brand!loyalty!!

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What!does!Pulse!Telecom!do!differently?!

!As!international!telecom!professionals,!we!understand!the!challenges!associated!with!providing!staff!training.!We!have!created!a!customized!and!affordable!training!program!with!the!following!features:!!!

• Staff!are!kept!inVcountry!and!in!the!workplace,!we!deliver!training!remotely!or!we!come!to!you!!!

• Price!includes!HD!video!with!professional!soundtrack,!professional!voiceover,!transcript!and!all!copyrights!!!

• A!voiceover!in!most!languages!can!be!selected!!!

• Videos!are!customized!to!YOUR!network!avoiding!irrelevant!subject!matter!!!

• All!your!staff!benefit!from!the!training!–!not!just!the!technical!ones!!!

• Pulse!Telecom’s!postVviewing!support!program!ensures!your!staff!are!never!left!with!any!unanswered!questions!

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• The!learning!curve!associated!with!new!technology!is!shallow!and!is!not!kept!for!a!selected!few!!!

• Staff!become!more!productive!and!bring!greater!value!to!the!company!by!being!able!to!work!in!wider!circles!!

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Your!Training!Solution!in!5!Easy!Steps!!!

We!provide!an!endHtoHend!training!solution!in!5!easy!steps,!which!will!

allow!you!to!focus!on!what!matters!most!–!earning!revenue.!

!Step!1! Using!the!subject!matter!table!on!the!next!page!as!a!guide,!you!! provide!us!with!your!training!requirements!!Step!2! We!propose!a!customized!training!solution!free!of!charge!taking!! into!account:!!

• The!departments!within!your!organization!• The!level!of!dependency!on!your!host!network!• Your!strategy!for!expansion!and!growth!• The!current!services!being!offered!to!your!customers!and!!! the!future!services!being!considered!• Any!upcoming!projects!!• The!number!of!telecom!professionals!working!in!each!!

! !! department!and!their!level!of!experience!and!skills!!! !

Step!3!! We!discuss!our!training!solution!with!you,!fine!tuning!it!further!to!! your!requirements!and!tailoring!it!to!your!budget!!Step!4! We!deliver!our!training!services!with!the!assistance!of!advanced!! video!technology.!The!video!content!can!either!be!animated!or!it!! can!be!enhanced!with!a!physical!dimension!using!a!video!camera!!!!Step!5! We!provide!an!ongoing!support!service!to!ensure!your!staff!have!! understood!the!training!and!stay!up!to!date!with!the!latest!! technology!trends!!

We!understand!that!not!everyone!has!the!time!and!resources!to!do!a!training!assessment.!We!can!also!assess!your!training!requirements!for!you.!Please!see!page!5.!!

!Everyone!benefits!from!training!–!not!just!technical!staff.!Our!range!of!subject!matter!is!very!broad!including:!!

• Networks!• Marketing!• Sales!• Customer!Care!!

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Information!about!the!Subject!Matter!!

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11""Evolution"of"Mobile"Networks"""""""""""2G63G64G6GSM6UMTS6LTE6GPRS6EDGE6"HSPA6HSDPA"

12""Core"Networks"Authentication,"Functionality,"""""""""Key"Network"Elements"and"Call"Cases"

13""Lawful"Intercept"&"Monitoring"Stations""""""""

14""Radio"Access"Networks"(RAN)"""""""Functionality"&"Key"Network"Elements"for"2G,"3G"&"4G"

Group"1""Host%Network"

15""Transmission"""""""Fibre6Microwave6Copper6PDH6SDH6IP"

21""Smart"Phone"Retail"Sales"Techniques"

22""Network"Support"for"Smart"Phones"

23""On6going"Smart"Phone"Features"and""""""""Comparisons"

Group"2"Smart%Phones"

24""Smart"Phone"Applications"

31""Functionality"PrePaid,"PostPaid,"Lifecycle,"Charging"""""""""Methodology,"Service"Layer"and"Top"Ups"32""Interconnection"with"other"Network"Elements"IVR,"""""""""SMS6C,"Data"Warehouse,"Customer"Care,"Core"&"UPS"

Group"3"Intelligent%Network%(IN)"

33""Architecture"&"Communications"SSP,"SCP,"SDP,"SMP,""""""""SLE,"VMS,"UPS,"Grounding,"&"Protocols"

41"Customized"Operator"Specific"VAS"Service"Description,""""""""Network"Requirements,"Dimensioning"&"Marketing"42""Voicemail"Service"Layer,"Configuration,"Authentication6""""""""Short"Number"&"Long"Number"43""SMS"and"MMS"Key"Network"Elements,"Load"Balancing,"""""""""Service"Layer,"Configuration,"Licensing"&"SMS"Hubbing"44""Mobile"Money"SMS,"Direct,"WAP,"NFC,"Operator,"Bank,"""""""""""""""P2P"&"International"Remittance"

Group"4"Value%Added%Services%%%%%%%%"

45""Location"Based"VAS"(Enhanced)"Cell"ID,"Cell"Site"Sector,""""""""E6OTD,"TDOA,"GPS6A,"GPS"Platforms"&"Applications"

Group"5"Telecom%Power%System"

51""Power"Rectifiers6Batteries6Generators6UPS"

61""Customer"Care"Network"Environment"IVR,"PABX,""""""""Relationship"with"NOC"&"Host"Network"

62""Customer"Care"Subscriber"Interaction"Complaints""""""""Management,"Trouble"Ticketing"&"Billing"enquiries"

"Group"6"Customer%Care%&%NOC"

63""NOC"OSS6TMN6BSS"

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71""Technical"Project"Management"in"the"Telecom"""""""""Industry"72""Cultural"Awareness"in"International"Team"""""""""Environments"73"Host"Network,"MVNO"&"MVNE"Quality"Acceptance""""""""Procedure"

Group"7"Project%Management,%Procedures%&%Non%Technical%Services"

74""Marketing"Branding,"Social"Media,"Services,"Pricing"

81""Number"Portability"

82""Frequency"Spectrum"Management"

Group"8"Regulatory%Authorities"

83"International"&"National"Roaming"

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Each!subject!matter!is!produced!as!a!module!in!a!video.!The!prices!for!the!modules!start!at!USD1000!per!module!depending!upon!the!amount!purchased.!!!Pulse!Telecom!has!a!spread!payment!scheme!at!zero!interest.!!The!number!of!payments!varies!in!accordance!with!how!many!modules!are!purchased.!!!!

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We!offer!postVviewing!support!either!via!Skype!or!we!can!arrange!classroom!sessions.!This!is!an!opportunity!for!your!staff!to!ask!any!questions!relating!to!the!video.!If!requested,!we!can!also!provide!student!evaluation.!!!!!!!!!!!!!!

Information!about!Pricing!

Information!about!onHgoing!support!!

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1 Please!select!the!areas!of!interest!from!the!table!on!pages!5!&!6!using!the!given!codes!e.g.!34!for!SDH!!

2 Get!in!touch!with!Barbara!or!Henry!at!Pulse!Telecom!and!we’ll!do!the!rest!–!even!if!you!require!training!that!is!not!listed.!

[email protected]!

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[email protected]!

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+64!–!21!–!072!3938!!

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!In!the!meantime,!please!visit!www.pulsenz.com!and!take!a!look!at!our!promotional!video!on!our!homepage.!This!video!was!recorded!at!Wellington!Central!Exchange,!with!thanks!to!Telecom!New!Zealand!and!Chorus!NZ!Ltd.!It!shows!good!examples!of!our!camera!and!animation!work.!!

!We#look#forward#to#working#with#you!#!!

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Info Pack MVNX vG