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Page 1: indu r- os Word 2003 (1)
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ACKNOWLEDGEMENT

First and foremost, I thank the Lord Almighty for his perpetual showers of blessings, which led to the success of my Organizational Study.

I take this opportunity to express my deep sense of gratitude to all those who have helped me throughout this organizational study. It gives us immense pleasure to acknowledge all those who have rendered encouragement and support for the successful completion of this work.

I would like to convey my heartfelt thanks to Mr Davis (Senior H R Manager, Geojit BNP Paribas) for his guidance and valuable suggestions during the course of my Organizational Study. I make use of this opportunity to express my heartfelt gratitude to Mr. M Balachandran (Vice President, Credits, Geojit BNP Paribas for providing me all facilities for making my Organizational Study a successful one.

It is indeed a pleasure to express my sincere thanks to Mr Sabu M. Nair and Mrs. Smarty Mukundan for giving me proper direction and suggestions. I extend my sincere thanks to Dr P A Mathew, The Dean and Director Fisat Business School.

Finally, I wish to express my wholehearted thanks to my parents, friends and well wishers who extended their help in one way or other in the preparation of my OS report.

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DECLARATION

I hereby declare that this project report entitled Organizational Study ” A

ORGANIZATIONAL STUDY OF GEOJIT BNP PARIBAS FINANCIAL

SERVICES LIMITED” is a record of bona-fide work done by me in

GEOJIT BNP PARIBAS FINANCIAL SERVICES Ltd, KALOOR during

the year “03/06/11 to 03/07/11” under the supervision of Mr. DAVIS PAUL

(SENIOR H R MANAGER), GEOJIT BNP PARIBAS and Mr. SABU M

NAIR( FACULTY) FISAT Business School , and that no part of this report

has formed the basis for award of any degree, diploma, associate ship,

fellowship or any other similar title or recognition in any other institution.

Hormis Nagar 13.07.2011 Indu R

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TABLE OF CONTENTS

Sl. No. CONTENT PAGE NO.

Chapter – 1 STOCK MARKET INDUSTRY 7

1.1 THE GLOBAL SCENARIO 8

1.2 THE INDIAN SCENARIO 9

Chapter – 2 GEOJIT BNP PARIBAS – PROFILE 14

2.1 INTRODUCTION 15

2.2 EVOLUTION OF THE COMPANY 16

2.3 OBJECTIVES OF THE COMPANY 17

2.4 VISION 17

2.5 VALUES AND BELIEFS 18

2.6 PROFILE DETAILES OF GEOJIT 18

2.7 PRODUCTS & SERVICES SUMMARY 19

2.8 MILESTONS 19

2.9 OVERSEAS & JOINT VENTURE 22

2.10 BOARD OF DIRECTORS 23

2.11 MANAGEMENT 24

Chapter-3 FUNCTIONAL DEPARTMENTS OF GEOJIT BNP PARIBAS

36

3.1 ORGANIZATION STRUCTURE 37

3.2 HUMAN RESOURCES DEPARTMENT 40

3.3 OPERATIONS DEPARTMENT 52

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3.4 MARKETING DEPARTMENT 62

3.5 FINANCE DEPARTMENT 68

Chapter-4 SWOT ANALYSIS 78

Chapter -5FINDINGS, SUGGESTIONS & CONCLUSION

82

5.1 FINDINGS 83

5.2 SUGEESTIONS 84

5.3 CONCLUSION 85

6 BIBILIOGRAPHY 86

7 APPENDICES 87

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LIST OF FIGURES/GRPAHS/CHARTS

SL. NO. CONTENTSPAGE

NO.

3.1(a) ORGANIZATIONAL CHART 37

3.2(a) NO.OF OFFICES 42

3.2(b) NO. OF EMPLOYEES 42

3..2(c) HRM DEPARTMENT STRUCTURAL HIERARCHY 43

3.2(d) SALARY STRUCTURE 49

3.3(a) CLEARING DEPARTMENT STRUCTURAL HIERARCHY 55

3.3(b)COMPLIANCE DEPARTMENT STRUCTURAL HIERARCHY

57

3.3(c)COMMODITY DEPARTMENT STRUCTURAL HIERARCHY

59

3.3(d)DEPOSITORY DEPARTMENT STRUCTURAL HIERARCHY

61

3.4(a) DELIVERY BASED VOLUMES 65

3.4(b) INTRA DAY VOLUMES 65

3.4(c)MARKETING DEPARTMENT STRUCTURAL HIERARCHY

67

3.5(a) FINANCE DEPARTMENT STRUCTURAL HIERARCHY 71

3.5(b) NETWORTH GRAPH 72

3.5(c) FINANCIAL SUMMARY TABLE 73

3.5(d) BALANCE SHEET 74

3.5(e) PROFIT & LOSS STATEMENT 75

3.5(f) CASH FLOW STATEMENT 76

3.5(g) RATIOS TABLE 77

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Chapter – 1

STOCK MARKET

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1.1 GLOBAL SCENARIO

The financial sector is in a process of rapid transformation.

Reforms are continuing globally as part of the overall structural reforms aimed

at improving the productivity and efficiency of the economy in the highly

competitive world. The role of an integrated financial infrastructure is to

stimulate and sustain economic growth. The US$ 28 billion Indian financial

sector has grown at around 15 per cent and has displayed stability for the last

several years, even when other markets in the Asian region were facing a crisis.

This stability has come through the resilience that the In-country system and the

finance companies have built over these years. The financial sector has kept

pace with the growing needs of corporate and other borrowers. Banks, capital

market participants and insurers have developed a wide range of products and

services to suit varied customer requirements.

The financial services industry is in a period of transition globally. Regular

market shifts, fierce competition, and technological developments are ushering

in unprecedented changes in the global financial services industry.

Organizations in this highly competitive and increasingly regulated industry will

especially need to focus on making themselves more:

• Adept to face increasing transaction volumes, regulation and the integration of

previously disparate global markets

• Agile at identifying and managing risk

• Optimized in both business & technology, operationally efficient

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1.2 INDIAN SCENARIO

FINANANCIAL SERVICE IN INDIA

In last few years, India has emerged as the one of the most

rapidly growing economies in the world. India has been categorized with

national like Brazil, Russia, and China (BRIC Nations) who are going to the

prime drives of the world economy in the next few decades. Since the time,

India first opened its gates to foreign investment (FDI &FII) there has been a

complete turnaround. Now the traditional Hindu rate of growth is a thing of past

and clocking 8% to 9% GDP growth rate is the common norm. India along with

other Asian power house china makes for the fastest growing nations in the

entire world.

Even if we taking the case of ongoing global recession India has

managed to perform far better than other nations. Right from banking system to

financial regularities, the country has thrived on discipline and out-performance.

The booming Indian economy resulted in widespread growth and arrival of new

industries, the most sparkling phenomenon is in form of financial market of

India.

Financial service in India has taken a giant leap from the days of

standing in the banks queue for several hours for opening a savings account or

trying to get some fixed deposits (FD) done. The financial services have

increased manifold and now people have the choice to choose the most suitably

fits the bill.

There are several services like broking firms, investment

services, financial consulting, evergreen national banks, numerous private

banks, mutual funds, car and home loans, equity market and other banking 9

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services. Services are many and offered by blue chip names of the industry.

Most of the companies in financial segment offer taxation services, project

consultancy services and all the services of wide financial gamut.

Whether it ‘s taking a car loan or booking your favorite house ,

going for pension plan or getting your child insured, numerous attractive

financial services are available at affordable cost. Personal banking services

have acquired an altogether new meaning. Now customers have multiple choices

to choose from. One can find all the financial services on the internet that are

just a call away.

Geojit BNP Paribas today is a leading retail financial services company in India.

Financial service industry is a part of stock market. Financial service industry is

a part of stock market. Financial service industry along with capital has a very

long history in India.

1.2(2) INDIAN STOCK MARKET

The India stock and invest market is mainly divided into 2 parts,

namely the capital market and the money market. The stock market is an

important part of the capital market in the country through which one can carry

out the transaction of capital. It is usually done through the means of direct

financing through the use of security and investment. The investment market can

further be sub divided into the primary and secondary market.

1.2(3) FEATURES OF THE PRIMARY MARKET

In case of the primary market, the listed shares are traded for the

first time which is transferred to the investors from the listed company. In case

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of primary market, the stock issuers and the listed companies make use of the

capital by offering the stocks to the investors. The investors in turn, buy shares

and supply the needed capital. In simple terms, the primary market is a type of

platform where new securities and stocks are deal with. The primary market can

be an ideal source funding for various business enterprises and companies,

public sector units and government organizations. All the organizations can

make the funding by selling new bonds, stocks and other forms of securities.

The buying and selling of the securities are sold to the investors, I am known as

initial public offering (IPO). In the most cases, the dealers who carry out the

process get a sum of money in the form of a commission. The terms and

conditions of the commission are based on the price offering of the securities.

1.2(4) FEATURES OF SECONDARY MARKET

An important part of the Indian stock and investment market is

the secondary market. In simply terms, it is also known as the stock market.

Mainly it is the secondary market. In simple terms, it is also known as the stock

market. Mainly it is a type of continuous market which offer very good platform

for trading and business of securities and stocks. In the most cases, the trading

has to be done through a licensed broker, stock and securities units, security

firms and other financial institutions.

There are two main stock exchanges in India which operate the

bulk of the share and security trading. They are:

BOMBAI STOCK EXCHANGE

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NATIONAL STOCK EXCHANGE

BOMBAY STOCK EXCHANGE

The Bombay Stock Exchange (BSE),also known as the oldest

stock exchanges in Asia and is credited with the operation of the most number of

listed companies in the world. Incepted in the year 1875, it has a listing of more

than 4,700 companies. It is located in Dalal Street area of the city of Mumbai,

the financial capital of India.

The BSE is owned by the Bombay Stock Exchange Limited and

has a market cap amount of around US&1.1 trillion whole the volume of the

stock exchange is around US& 980 billion. The currency type which is dealt in

the BSE is Indian National Rupees (INR). The index on which the stock

exchange operates is the BSE SENSEX, also referred to as sensitive index. The

sensex is popularly known as BSE 30.

To cater the customers, the Bombay Stock Exchange offers a number of

facilities and services. They are:

BSE Investor Services

BSE On-Line (BLOT)

On-Line Surveillance System (BOSS)

BSEWEBX.Com, BSE Online trading site

BSE Trading Institute for various certification programs

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The BSE has also been awarded a number of prestigious awards for its service

towards the economy of India. They are:

The ICAI financial reporting award

The Asia – Pacific HRM employer branding awards

The Golden Peacock Global Corporate Social Responsibility (CSR)

Award

(b) NATIONAL STOCK EXCHANGE

The National Stock Exchange of India, also referred to as NSE is also located

in Mumbai. It is the largest exchange in India in terms of the number of trades

and the daily turnover. The capitalization amount of NSE amounts to Rs 47,

01,923 corers. According to the economist experts, it is expected to become the

largest stock by the end of the year 2009. The key index of the NSE is known as

S&P CNX Nifty and is based on INR. The NSE has around 2799 VAST

terminals covered around 1500 cities.

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Chapter – 2

GEOJIT BNP PARIBAS FINANCIAL SERVICES LTD – PROFILE

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2.1 INTRODUCTION

Geojit BNP Paribas today is a leading retail financial services company in India

with a growing presence in the Middle East. The company rides on its rich

experience in the capital market to offer its clients a wide portfolio of saving and

investment solutions. The gamut of value added products and services offered

ranges from equities and derivatives to Mutual Funds, Life &General Insurance

and third party fixed Deposits. The needs of over 495,000 clients are met via

multichannel services – a countrywide network of over 600 offices, phone

services, dedicated Customer Care and the internet.

Geojit BNP Paribas has membership in, and is listed on, the National

Stock Exchange (NSE) and the Bombay Stock Exchange (BSE). In 2007, global

banking major BNP Paribas joined the company’s other major shareholders –

Mr. George, KSIDC (Kerala State Industrial Development Corporation) and Mr.

Rakesh

Now Geojit BNP Paribas is the pioneer in online trading in India. It is a

public undertaking company that offers a wide range of trading and investment

products and solutions. There are more than 3000 employees in the company at

present playing vital role in the growth of the company.

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2.2 EVOLUTION OF THE COMPANY

It all started in the year 1987 when Mr. C J George and Mr. Ranjit Kanjilal

founded Geogit as a partnership firm. In 1993 Mr. Ranjit Kanjilal retired from

the firm and Geojit became the proprietary concern of Mr. C J George. In 1994,

it became a Public Limited Company named Geojit Securities Ltd. The Kerala

State Industrial Development Corporation Ltd (KSIDCO), in 1995, became a co-

promoter of Geojit by acquiring a 24 % stake in the company, the only instance

in India of a government entity participating in the equity of a stock broking

company. The year 1995 also saw Geojit being listed on the leading regional

stock exchanges. Geojit listed at the Stock Exchange, Mumbai (BSE) in the year

2000.Company’s wholly owned subsidiary, Geojit Commodities Limited,

launched online features trading in agro- commodities, precious metals and

energy futures on multiple commodity exchange in 2003. This was also the year

when the company was renamed as Geojit Financial Service Ltd (GFSL). The

Board consists of Professional directors; including Kerala Government nominee.

With the effect from July 2005, the company is also listed at the National

Stock Exchange (NSE). Company is a charter member of the Financial Planning

Standards Board of India and is one of the largest Depository Participant (DP)

brokers in the country. On 31 December 2007, the company closed its

commodities business and surrendered its membership in the various commodity

exchanges held by Geojit Commodities Ltd. In 2007 the global banking major

BNP Paribas took a stake to become the single largest shareholder.

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Joint Ventures In The Middle East

Barjeel Geojit Securities the joint venture with the AI Saud group in the United

Arab Emirates that is headquartered in Dubai with the branches in Abu Dhabi,

Ras Al Khaimah Sharjah and Muscat.Aloula Geojit Brokerage Company

headquartered in Riyadh with the Al Johar group in Saudi Arabia.Business

partnership with the Bank of Bahrain and Kuwait.

2.3 OBJECTIVES OF THE COMPANY

As a financial services company, Geojit BNP Paribas has always focused on

being ahead of the curve, sustained by its commitment to values such as

transparency, heightened efficiency and better investor relations. To this day, the

company works hard to be the first to make technology-enhanced investment

platforms available to investors while also focusing on increasing awareness on

capital markets and investment methods. Geojit BNP Paribas is also looking at

branch expansion

2.4VISIONThe vision of Geojit is to be leading financial and commodities market

intermediary for individuals and institutional clients from India band overseas.

They continually strive to raise their products and service standards by

intelligent application of technology and processes.

2.5VALUES AND BELIEFS

They understand and respect customer’s needs to consistently deliver total

quality solutions through constant skills up gradation

They believe that the company culture helps to attract and retain the best talents.

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They are committed to achieve profitable progress consistently.

They freely share their investment experience across all ages and strata of

society to encourage wise investment for better future.

2.6More Profile Details of Geojit BNP Paribas

Type Public

Industry Finance

Founded 1987

Headquarters Kochi, Kerala, India

Products Equities, Derivatives, Currency Futures, Internet

Management Services, Custody Accounts, Mutual

Funds, IPOs, Life Insurance, Margin Funding, Loans

Against Margin Funding, Loans against shares etc

Revenue Rs 237 corers

Employees 3500

Website www.geojitbnpparibas.com

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.2.7. PRODUCTS AND SERVICES (summary)

Equities

Derivatives

Currency Future

DP Accounts

Distribution of Mutual Funds

Life insurance

Loans General Insurance & IPOs

Portfolio Management Services

Property Services

Margin Funding

Home loans

Offices

The network of over 500 offices across 300 cities and towns presently covers

Andhra Pradesh, Bihar, Goa, Gujarat, Haryana, Jammu & Kashmir, Karnataka,

Kerala, Madhya Pradesh, New Delhi, Orissa, Punjab, Rajasthan, Tamil Nadu,

Pondicherry, Uttar Pradesh, Uttaranchal, and West Bengal

2.8 Milestones

1986 Membership in Cochin Stock Exchange (CSE)1994 Becomes a

Public Limited Company named Geojit Securities Ltd

1995 Kerala State Industrial Development Corporation Ltd (KSIDC)

acquires 24 percent equity stake

Membership in National Stock Exchange (NSE)19

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Public issue

1996 Launch of Portfolio Management Service with SEBI

REGISTRATION

1997 Depository Participant (DP) under National Securities Depository

Limited

1999 Membership in Bombay Stock Exchange (BSE)

2000 BSE Listing

1st broking firm in India offer online trading facility

Commences Derivative Trading with NSE

Integrates the 1st BANK Payment Gateway in the country for Internet

2001 Becomes India’s first DP to launch depository transaction through

internet trading

2002 1st India to launch an integrated internet trading system for cash &

Derivative segments

2003Geojit Commodities Limited, wholly owned subsidiary , launched

Online Future Trading in agric- commodities, precious metals and in

energy futures on multiple commodity exchanges. National launch for

future trading in Rubber, Pepper, Gold, Wheat and Rice

Company renamed as Geojit Financial Service Ltd

2004 National launch of online future trading in Cardamom

2005 NSE Listing

Geojit Credits a subsidiary, register with RBI as a Non-Banking Financial

Company (NBFC)

National launch of online futures trading in coffee

2006 Charter member of the Financial Planning Standard Board of

India2007 BNP Paribas takes a stake in the company’s equity, making it

the single largest shareholder Establishes Joint Venture in Saudi Arabia to

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serve the Saudi national and the NRI2008 BNP Paribas Securities India

(P) Ltd – a Joint Ventures with BNP Paribas S.A for institutional

clients2009 Launch of online trading in currency Derivatives Consequent

to BNP Paribas becoming the largest stakeholder Geojit Financial

Service Ltd

Launch of Exchange traded UTI Mutual Funds

Subsidiary Companies

Geojit Credits (p) Ltd. Registered with the Reserve Bank of India as a non

banking Finance Company is in the business of providing loans and advances to

clients participating in the Capital and Commodity markets. The company

provides loans against security of shares and Warehouse receipts. The company

does not accept deposits from the public.

Geojit Technologies (P) Ltd is a software company. BNP Paribas has

taken 35% stake in the company. BNP Paribas Personal Investors is

extensively using Geojit Technologies for IT development.

Geojit Financial Distribution (P)Ltd

Geojit Finance Management Service (P) Ltd

Geojit Investment Service Ltd

Sigma systems International FZ LLC

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2.9 Overseas Joint Ventures

Barjeel Geojit Securities, LLC,Dubai is Geojit BNP Paribas joint venture

with the Al Saud Group belonging to Sultan bin Saud Qassemi has diversified

interest in the areas of equity markets, real estate and trading.

Barjeel Geojit is a financial intermediary and the first Indian licensed brokerage

company in UAE.

It has facilities for off-line and trading in the Indian capital market and also in

US, European and International Funds. An associate company, Global Financial

Investments S.A.O.G provides similar services in Oman.

Aloula Geojit Brokerage Company is Geojit BNP Paribas joint venture in Saudi

Arabia with the Al Johar Group. The company enables both the Saudi national

and NRI to invest in the Saudi capital market.

The NRI’s can also invest in the Indian stock market and in Indian mutual funds.

This joint venture makes Geojit BNP Paribas the first Indian stock broking

company to commence domestic retail operations in any foreign retail stock

broker to start domestic retail operations in the Kingdom. The company

executed its first trade on the Saudi Stock Exchange on November 10.

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2.10 BOARD OF DIRECTORS

Name Designation

Mr. C. J George Managing Director

Mr. Satish Menon Director (Operations)

Mr. A. Balkrishnan Chief Technology Officer

Mr. K Venkitesh National Head – Distribution

Mr Martin Zachmeier Director (Planning and Control)

Mrs Jaya Jacob Alexander Chief of Human Resource

Mr A. P. Kurian Non – Executive & Independent

Chairman

Mr C j George Managing Director & Chief

Promoter

Mr.Alkeshkumar Non – Executive & Independent

Director

Mr Mahesh Vyas Non – Executive & Independent

Di Director

Mr Ramanathan Bupathy Non – Executive & Independent

Mr Olivier Le Grand Non- Executive Director

Mr Pierre Roussean Non – Executive Director

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2.11 MANAGEMENT

Name Designation

Mr. C. J. George Managing Director

Mr. Satish Menon Executive Director

Mr. A. Balakrishnan Chief Technology Officer

Mr. Martin Zachmeier Director (Planning and Control)

Mr. Binoy .V.Samuel Chief Financial Officer

Mrs. Jaya Jacob Alexander

Chief of Human Resources

2.12 PRODUCT PROFILE24

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(a)Broking or Trading

Broking industry is one of the fastest growing changing service industries. To a

great extend changes industry is caused and supported by developments in the

communication system.

Changes that took place in this industry over the last 5years where dramatic.

There had shift in the model of trading to one line trading and to internet trading

and shift from world of paper certificates and related difficulties lead to Demat

trading. The greatest change that took place in the industry was phenomenal

change in the concept of stock exchange. The stock exchanges which were

limited to few specific enters got vanished and concept of stock exchange

become “ nowhere but everywhere” through the introduction of X- SAT

connected terminals.

These changes have helped the exchange to perform changes takes its basic

functions of creating liquidity in a much better fashion. When teasing position

place it had the following impacts in the industry.

The number of trade’s volume increased.

The new industry came with confidence and trust of the system.

Immediate transfer and registration of securities

Improvement of the system efficiency and popularity of speculative trading

By the introduction of new registration and regulations, manipulation and

malpractices become controlled and transparency increased

A positive change in the attitude of regularity authorities especially SEBI will

lead to a new initiative and changes in the market.

(b) Depository

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A depository can be compared to a bank. It holds securities, units etc of

investors in electronic form. These are two depositories in India. The National

Securities Depository Limited (NSDL) and central depository Service Limited

(CDSL). An individual who desires to avail the depository brokers or any other

entity eligible as per SEBI Regulations, 1996 can apply to the Depository to

become a Depository Participant. As on 31ST December, 2005 there were 221

Depository participants in India.

Geojit is a depository participant of NSDL. Investors can open demat accounts

with NSDL through Geojit. One can approach the nearest branch of Geojit for

opening an account. Agreement charges along with the Annual Maintenance

charge (AMC) are collected upfront while opening an account. It takes two to

three days to open a demat account. Upon activation of the demat account, a

Welcome letter is sent to the customers along with the Delivery Instruction Slip

book.

The operation carried out at depository section is opening and dematerialization.

For a customer to deal with Geojit he must open the depository account. Along

with filling the application form he must attach substantial proof for address and

photo. These application form along with computer entered data is send to head

office where the client ID (8 DIGITS) is issued. After the issue of client ID and

head office update it, the account become active. Using this account the

customer cash hold his shares and dematerialization can take place only if the

customer has client ID.

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Dematerialization is the process of conversion of physical share certificate into

electronic form. For the purpose demat the customer has to fill an application

which is issued in 3 copies. One copy is retained with the customer next with the

head office and another with the head office and another with the share send to

the company. If the company is convinced then the company will demat and sent

to the broker. If there is mismatch of signature the company will send it back

and ask them to resubmit with bank manager’s attestation. In case of change in

order of the names a transposition form has to be attached.

DP Facility offered by Geojit

1De- materialization

You can convert your physical shares into electronic form by surrendering

the shares for dematerialization at the Geojit branch.

2. Re- materialization

It enables you to convert the dematerialized shares into physical form

3. Repurchase

This facility helps you to submit the units of open ended mutual funds in

case of repurchase.

4. Pledge

You can pledge securities to avail a loan

5. Transfer

You can transfer securities from one demat account to another

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6. IPO’s

In case you have applied for an IPO and receive an allotment then the

securities are transferred directly to your demat account. The sample applies for

bonus and right issues.

7. Commodity demat account

If you are a commodity player, you may need to open a commodity demat

account with Geojit.

8. Speed- e

If you register for speed – e services, then transfer instruction should be

placed online over the internet to pre notified Clearing Members Pool account.

This does away the need to submit a physical delivery instruction slip.

(c) Margin Trading Funding

Geojit financial service Ltd. Offers Margin Trading Funding facility to all

offline customers under the scheme of margin funding approved by SEBI.

Key features of the scheme are as follows.

All securities defined under group 1 of NSE are eligible for margin funding.

No processing fees.

Easy and prompt account opening formalities.

Margin funding of up to 50% of the purchase value.

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Share purchased are credited to customers demat account maintained

specifically for the purpose of margin trading. Bonus and rights are also directly

credited to the customers demat account.

Margin calls are made if there is a fall of 105% in the margin funded

portfolio. Margins can be replenished by cheque or by transferring funds

from normal trading account.

Liquidation if margins can be replenished by cheque or by transferring

funds from normal trading account.

Interest rate is 18% per annum.

No limit on time up to which he can keep the position open

Purchase can be made only against clear funds.

Margin trading is permitted only in NSE

(d) Registration Procedure

Currently customers who have an off line trading account with Geojit

Financial Services can avail the margin trading funding facility. Clients for

margin trading funding scheme are required to complete / provide the

documents charges for opening the margin trading funding account.

a. Margin trading agreement

.b.Separate demat account to be opened for the purpose

C. POA to be issued in favors of Geojit Financial Service Ltd. To operate

the said demat account.

D .Authorization to Geojit’s DP to debit demats account for shares sold.

e. Undertaking that MTFS has been availed of only from one broker.

f. Authorization letter to transfer funds from / to MTF ledger.

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(e) Portfolio Management

Geojit a SEBI registered portfolio manager (Reg. No. INP000000316) offers

discretionary portfolio management services. Geojit has a team of experts

who carefully take investment decisions based on the client’s objectives. The

portfolio management team has a successful track record of more than 10

years in the capital market. The team has access to Geojit’s strong equity

research and fundamental & technical analysis.

(f) Investment Objective

To generate medium to long term capital growth (2-3 years) by identifying

undervalued stocks and those with growth opportunities from a select list of well

researched stocks.

(g) Strategy

Identifying growth stocks from a select a list through extensive research.

(h) Minimum investment

Rs 10lakhs for resident Indians and Rs 25 lakhs for non- resident Indians.

(i) Reports

Portfolio and NAV are communicated bi- weekly via e- mail.

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(j) Risk factors

As the stocks are normally geld for medium to long term the net asset value will

be affected by market volatility.

Performance fee

20% on gain in NAV over and above 12% per annum based on the high

watermark concept charged at the end of the tear or on withdrawal.

(k) Distribution

Geojit undertakes the distribution of variety of financial instruments such as

mutual funds, bonds, life insurance products, fixed deposits etc. The wealth

centre team understands the universe of investment options analyses the risk and

return from these options and recommends investment options to clients to help

them to achieve their financial goals

Geojit has a tie up with all the mutual funds across the country. Geojit offers life

insurance products of the following life insurance companies.

Geojit has tie up with the mutual funds across the country. Geojit offers life

insurance products of the following life insurance companies:

MetLife India Life Insurance Company

LIC of India

ICICI Prudential

For general insurance, Geojit has partnered with the following Bajaj Allianz

Insurance Company

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National Insurance Company Ltd

Geojit also helps its customers in investing in 8%RBI taxable bonds, Capital

gain bonds ( Sec 54 EC bonds). Fixed deposits (KPFC) etc through its tie – up

with the required registrations.

Research

Geojit has a team of experts who track the market and related events very

closely .Sophisticated tools are used for technical analysis research to offer

recommendations. Technical analysis and Geojit Research team brings to table,

information that helps you profit it.

Daily market view

Technical analysis – market, a daily report on market gives

(l) Mutual funds

A mutual fund is trust that pools the savings of a number of investors who share

a common financial goal. The money thus collected is then invested in capital

market instruments such as scares, debentures and other securities. The income

earned through these investments and the capital appreciation realized are shared

by its unit holders in proportion to the number of nits hold by them.

Mutual funds extract the money of people having same investment aims. The

money invested in shares of various sectors according to investment policies.

The dividend will be collected and divided among the investors according to the

proportion of their investment. The investment is made according to experts

opinion and in such a way loss in investment made in one sector is covered by a

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profit on investment made in another sector. The funds whole amount collected

through mutual funds are usually riot invested in the same sector; .

Mutual funds are either open ended or closed ended. Open ended mutual funds

are open for investors and redemption. Closed ended mutual funds are not

redeemable at local market. The mutual fund will be redeemed directly by the

company after a fixed period of time. In case of open ended schemes units can

be sold or purchased at Net Asset Value (NAV) based price on all business days.

Advantage of investing in mutual fund:

a. Professional management

b. Diversification

c. Convenient administration

d. Return potential

e. Low costs

f. Liquidity

g. Transparency

h. Flexibility

i. Choice of schemes

j. Tax benefits

k. Well regulated

(m) Insurance

Geogit works as the corporate agent of LIC, ICICI, AMP Sanmar and MetLife. Insurance are classified into two. They are:

Life insurance

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There are different types of Ife insurance. They are

Term insurance

It covers only the death of a person. It is not a savings policy. The premium will not be returned after the term of insurance.

Trop

If a trope is attached to the policy, the premium will be returned after the term cover. The premium will be higher compared to that of term insurance.

Endowment policy

It is a savings plus death cover policy. The term to the policy may be from 5 years to 30 years. The premium will be provide the insured amount if anything happens to the life of the person before expiry of the policy.

Rider

If a person attaches a rider to his policy, he will get extra amount for which the rider is attached. He will be benefited only if he dies in an accident.

(n)Housing loans

We can avail a housing loan for buying or constructing a home, extending an existing home to undertake improvements and renovations and even to buy a plot of land from Development Authorities.

The documents to be submitted along with the application

For new customers

Common for all applicants

• Allotment letter of the cp-operative society/association of apartment owners.

• Copy of approved drawings of proposed construction/renovation.

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• Detailed cost estimate from architect/ engineer for the property to be constructed renovated.

• If you have been in your present employment or profession for less than a year, mention details of occupation for previous 5 years giving position held, reasons for changes and period of the same.

• Applicable processing fees.• Any other information regarding your repayment capacity that is necessary

and will assist HDFC in appraising the case.

a. Additionally,

If you are employed

• Latest salary slip/ salary certificate showing all details.

• If your job is transferable, permanent address where correspondence relating to the applications can be mailed

• A letter from your employer agreeing to deduct the monthly installments towards repayment of loan from your salary. This will expedite the processing of your loan application.

If you are self employed.

• Balance sheets and profit and loss account of the business or profession along with copies of Individual Income Tax Returns for the last 3 years certified by a chartered accountant.

• A note giving information on the nature of your business/ profession, form of organization, clients, suppliers etc.

1. For existing customers

• Detailed cost estimate from architect/engineer for the property to be constructed or renovated.

• Applicable processing fees.

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Chapter-3

FUNCTIONAL DEPARTMENTS OF GEOJIT BNP PARIBAS FINANCIAL SERVICES LTD

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3.1 ORGANIZATIONAL CHART

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3.1(a) Organizational chart

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3.1 DEPARTMENTS

An organization structure is the one where in it defines us how the job tasks are

formally I divided, grouped, and coordinated. There are six key elements that

managers need to address when they design their organizational structure.

Departmentalization stands one among them. We use the term work

specialization or division of labor to describe the degree to which the tasks in the

organization are subdivided into separate jobs. Once this process is completed

one need to group these jobs together so that common jobs can be coordinated.

The basis by which jobs are grouped together is called departmentalization.

Different departments are usually made in an organization for its smooth functioning. An organization consists mainly four functional, sub systems.

Personnel

Finance

Marketing

Operations/ productions

All these functional subsystems are interwoven by many linkages. They

cannot .function in isolation. A complete integration among all these

departments of an organization is absolutely essential for their effective

functioning and an overall improvement of results

In Geojit Financial Services Ltd., there are our major departments working. They are :-

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1) Human Resource Department:-

Controlling and coordinating Human Resource in the organization.

2) Finance Department:-

For keeping the records of day to day transactions taking place in an organization

3) Operations Department:-

It includes Risk Management and clearing and settlement, compliance,

commodity, branch operations and depository so as to help in proper functioning

of each

Services rendered by the company

4) Marketing Department:-

This department deals with the selling of shares to the customers. The

order for a share is placed through online trading. This department also has the

responsibility of creating awareness about their products among their customers.

A study on departments is made and the various activities of these department,

the hierarchy and functions and duties of each individual are observed. The

observations are

noted in the following pages.

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3.2 HUMAN RESOURCE DEPARTMENT

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3.2(1) IMPORTANCE OF HUMAN FACTOR

Human beings are the assets of the organizations. It is a matter of common

knowledge not every business organizations depends for its effective

functioning not so much on its material or financial resources as on the pool of

able and willing human resources.

M.J Jucius defines Personnel management as" the field of management which

has to do with planning, organizing, controlling various operative activities of

procuring, developing, maintaining and utilizing labour force in order that the

objective and interest for which the company is established are attaining as

effectively and economically as possible and the objective and interest of all

levels of personnel and community are served to the higher degree".

(11)THE FUNCTIONS OF HR DEPARTMENT

Man power planning

Recruitment, selection and placement

Training and development

Employee performance appraisal and management

Workmen Category

Employ Welfare Activity

Disciplinary Proceedings

Statutory obligations(PF ESI &Others

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3.2(a) No. of Offices

3.2(b) No of Employees

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3.2(2) HUMAN RESOURCES AND

ADMINISTRATION

DEPARTMENT

HIERARCHY OF AUTHORITY

43

CHIEF H R

MANAGER HUMAN RESOURCES

ASSISTANT MANAGER

EXECUTIVES

MANAGER HUMAN RESOURCES

ASSISTANT MANAGER

EXECUTIVES

3.2(c) HRM Structural hierarchy

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3.2 (3) DUTIES AND RESPONSIBILITIE

From the departmental structure it is clear that chief HR is ranked as the Head

Of the Department. He does the functioning of controlling and co- ordination of

the department.

The chief HR manages all the administrative and HR operations of the company.

He is assisted directly by a manager Human Resource & a manager

Administration.

The Manager HR does the following functions:-

• Recruitment

• Selection

• Placement

• Training .

• Performance Management

The Manager Administration looks up the following

functions:-

• Liaison with government

• House keeping

• Purchase decisions

• Stationary items

Both these managers are assisted by Assistant Managers who are responsible for :-

• Statutory obligations

• Salary administration44

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• Leave management

Under each Assistant Managers there are two executives each who help them in

doing the above mentioned functions. It is the duty of executives to calculate the

PF, ESI. Gratuity and other Statutory Obligations.

1) RECRUITMENT

Recruitment is the process by which people are attracted to join jobs in anorganization. The vacancies that are generated through H.R. planning are filing

through this step.

Recruitment can be either internal or external. Internal recruitment is

synonymous with promotions or lateral movements within an organization,

where an existing employee is positioned in a different role. The common

sources of external recruitment are:-

1) Public notifications

2) Engaging of consultants or head hunters

3) Drawing upon the company ‘spool of resumes

4) Employment exchange

5) Employee referrals

6) Campus selections

The recruitment procedure taken by Geogit is given below: -

• Identification of vacancies

• Inviting applications45

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• Scrutiny of application

• Written test

• Stage-1 interview

• Stage-2 interview

• Selection of candidates

• Induction

• Placement

There are some preferred criteria for the selection or hiring employees in Geojit.

The candidate should go through the screening and a tough course of

interviewing through various steps. In the case of branches', first the regional

manager will interview the candidate. After that the regional manager and then

officials from the head office will also would like an interactive session with the

candidate. Afterwards the A.G.M will also interview the candidate. The

selection will take place only if all of them are 100% satisfied.

Graduation is a must established criteria for applying for a career in

Geojit .previous experience and extra qualifications related to the post for which

they are applying is considered.

Nowadays Geojit prefer personnel with NCFM (national stock

exchange .certificate in-financial market) +GRADUATION or within six

months from entering the job they need to qualify for NCFM.

2) TRAINING AND DEVELOPMENT

Training and development is a subset of the broader Human Resource

development function. Training and development are H.R.D instruments.

Training is instructions provided for current job, whereas development is a

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broader concept aimed at enhancing the potential of the individual which would

make him competent not just on the job he performs at present, but also makes

him ready for more challenging assignments.

Different factors adopted by Geojit in training are

• Training need identification

• Training schedule

• Identifying training methods &aids

• Training

• Feedback

• Result analysis

The-different training methods adopted by the company are:-

• In-house

• Induction training

• External

• Behavioral

• Technical

• Managerial

• Specific need based

Usually there is on the job training for the new entrants. Especially in fields like

insurance and share trading training is given while working. And there are

targets to achieve for the executives which are definitely very much achievable.

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In the case of induction a new entrant is treated as a new born baby in a family.

This definitely shows the work culture and ethics in Geojit. in the lower level of

hierarchy also the executives are known as junior executive trainees.

(a) Grievance:

For any kind of grievance there is a special department in Geojit which

will take care of it. And also there are websites in which we can register our

complaints.

(b)Working hours:

The working days are from Monday to Friday and half days in Saturdays

and in public holidays offices are not working .the normal working time starts

from 8.30am to 5.30 pm, and in Saturdays it is from 10 to 1.

The reason for 8.30 am start is that as the market opens at 9, it will be very

difficult to get terminals at sharp 9. So if we logged in half an hour early the

rush can be avoided .and it is easy to get terminals.

Salary structure is based up on the hierarchical level as in any other

organisation. And for the employees crisp and perks as per the performances .so

performance appraisal is also part of the hard.

Promotion is strictly on the basis of experience as well as performance. The

promotion order for any new entrant will be like this

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Junior executive trainee

Junior executive

Senior executive

Asst manager

Manager

Regional manager

State head

(c) Leave:

For the trainees there will be one leave in a month if needed, but it is not

recommended and for any executive .there are 12 casual leaves +12 sick leaves

+12 privilege leaves in every calendar year. Privilege leaves can be extended to

next year and we can observe that absenteeism is very low in Geojit.

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3.2(d) Salary Structure

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From the study, it is found that, the employees are highly satisfied by the way, in

which they have been treated. The new vacancies in Geojit are published

through the official website www.geojitbnpparibas.com.

3) WAGES &SALARY ADMINSTRATIQN

Wages and salary administration is the pay roll functions of any organization.

The scope extends from designing the pay structure to calculate the monthly

wage bill and actual payment of cash . The terms 'wage' and 'salary' are

synonyms, though 'wage' is usually associated with blue collar and daily rate

workers, whereas 'salary' is associated with remuneration given to white collar

and permanent staff.

The human resource department also deals with wage and salary administration.

The following duties are done by HR department considering salary

administration in Geogit.

• Salary fixation

• Monthly salary administration

• Increments

• Incentives

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4) EMPLOYEE WELFARE

The major social security and welfare schemes in India are the 'Employees State

Insurance' (E.S.I) and the 'Employees Provident Fund'(P.F). Geojit provides

both P.F and ESI benefits to all its employees. It is the duty of H.R department

to collect proper data regarding employees and calculate the ESI&PF for each

employee working there.

It is according to the ESI Act of 1948 the company calculates its ESI.

Hence

I the employer pays 4.75% of wage and the employee contributes l.'75% of his

wage to the fund.

Under PF calculation the organization pays 12% of wage and deducts

another 12% of from the employees wage. Withdrawal from the provident fund

scheme is allowed after the employee ceases work.

In addition to the ESI and PF Geojit also provides gratuity for those

permanent staff who are eligible for the same.

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3.3 OPERATIONS DEPARTMENT

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3.3(1) OPERATIONS DEPARTMENT

The past few decades have given-emphasis to operations functions mainly

because it is the important subsystem of an organization and is responsible for

customer satisfaction. As this department deals directly with customer

satisfaction the company requires careful policies and procedures to carry out

the activities under the operations department so that the services provided by

them must be of a specific quality.

The operations department of Geojit is again subdivided into five

according to the services they deal with. They are

5) Risk management & clearing and settlement

6) Compliance

7) Commodity

8) Branch operations

9) Depository

A study o each off these subdivision are made their hierarchy, function of each

official and the findings are noted in the coming pages

3.3(2) RISK MANAGEMENT & CLEARING AND

SETTLEMENT

This is one of the subdivisions of the operations department. As stated

earlier the operations departments are subdivided according to the functions they

perform. Hence it is this subdivision of operations department which deals with

the function of management of funds that arise from trading.

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Though buying and selling of shares take place daily in stock exchanges,

settlements of transactions is executed for a specified no: of days after clubbing

daily transactions for the entire period. This is known as settlements cycle. For

example the beginning of a new settlement is on Wednesday of every week in

N.S.E and it ends on next Tuesday.

So it is the duty of this subdivision of the operations department to keep

the records regarding transactions of each customer analyze whether he had

made all the transactions in a proper way or not. It is the duty-of this department

to check whether a person has paid the amount completely, if he had bought any

shares and also to check whether the person is paid completely if he had sold the

shares through Geojit.

The chief manager (Risk and settlement) stands up in the hierarchy of

the department and hence he is the head of the department. He controls and

coordinates all the functions of this subdivision. Risk management of funds (of

company and its branches) is one of the major functions. The chief manager is

assisted by the senior manager (clearing and settlement).

The senior manager (clearing and settlement) deals with the process of

buying and selling of shares and thereby maintaining proper funds. There is an

Asst.Manager under him who checks the B.S.E operations. The Asst.Manager is

assisted by three 'senior executives' further there are executives junior

executives and office assistants to help the top management.

A diagrammatic representation of the hierarchy of this departmental subdivision

is given on next page.

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3.3(3) MANAGEMENT & CLEARNING & SETTLEMENT

55

ASSISTANT MANAGER

SENIOR EXECUTIVE

SENIOR EXECUTIVE

EXECUTIVES

CHIEF MANAGER(RISK)

SENIOR MANAGER(CLEARING & SETTLEMENT)

SENIOR EXECUTIVE

JUNIOR EXECUTIVES

OFFICE ASSISTANTS

3.3(a) Clearing Dep Structural hierarchy

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3.3(4) COMPLIANCE

This sub division operations department deals with the statutory obligations with

Reference to SEBI and the company. The department is responsible for insuring

compliance with:-

• NSE circulars with respect to trading and settlements

• RBI circulars with reference to NRI operations

• Applicable portion of Income Tax Act

This department has got a senior Vice President (compliance)who

stands as the head of the department. He checks all the functioning of the sub

division. He is assisted by 'Chief Manager' compliance. Below him there are

Senior Executives, Executives and Junior Executives.

The hierarchy of this department is given in the next page.

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3.3(5) COMPLAINCE DEPARTMENT

HIERARCHY OF AUTHORITY

57

SENIOR PRESIDENTCOMMODITY

CHIEF MANAGERCOMPLIANCE

SENIOR EXECUTIVE

EXECUTIVE

JUNIOR EXECUTIVE

3.3(b) Compliance Dep Structural hierarchy

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3.3(6) COMMODITIES

Geogit offers commodity derivatives trading in coconut oil, rubber, pepper, gold

and silver. As derivatives trading are control based on any of the above

mentioned commodities, the owner of the contract is entitled to purchase a

specified quantity of asset on a future date at a predetermined price.

There are certain requirements for trading in future and the option segment

through Geogit. The customer will have to register himself as a client with

Geogit, and then he has to sign an agreement and follow some procedures as

stated by the company after being registered as a client the customer can

conduct trade.

It is this sub division of the operations department which deals with the trading

operations of the commodities like rubber, pepper, coconut oil, gold and silver. .

The Chief Manager commodity maintains and checks the commodity trading

operation of all branches.

The Chief Manager has to report to the Senior Vice President (commodity). His

duty is management and administration of the operations department. The Chief

Manager is assisted by two Assistant Managers of which one checks the trading

and other deals with managing risk. The Assistant Managers are reported by

Executives.

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3.3(7) COMMODITY DEPARTMENT

HIERARCHY OF AUTHORITY

59

SENIOR VICEPRESIDENT

COMMODITY

CHIEF MANAGERCOMMODITY

ASSISTANTMANAGER (RISK)

ASSISTANT MANAGER

3.3(c) Commodity Dep Structural hierarchy

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3.3(8) DEPOSITORIES

Geojit serves its customers by acting like a depository institution where the

investors can keep their financial assets such as equities bonds, mutual funds etc

in a dematerialized form and transactions could be effected on it.

Basic service of a depository includes maintenance of accounts of investors ,

dematerialization of shares , settlement of market transaction through the release

and receipt of securities in the investors account, off market transfers, inter

depository transfers, distribution of non-financial benefits from corporate to its

shareholders, nomination facilities, transmission of shares etc.

All the above mentioned functions of a depository are controlled by the sub

division of operations department named Depository. This sub division has got a

chief manager as the head. He controls and co-ordinates all the functions of the

department. He is assisted by a senior manager who is responsible to check the

region wise performance or operation of depository. He has to present the

findings directly to the chief manager who takes the appropriate action. The

senior manager is assisted by a manager an assistant manager and senior

executives in analyzing the region wise operations of the depository. Below

senior executives there are executives who work in each section and assist the

customers in opening the account, in trade and in other similar requirements.

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3.3(9) DEPOSITORY DEPARTMENT

HIERARCHY OF AUTHORITY

61

CHIEF MANAGER

SENIOR MANAGER

MANAGER

ASSISTANT MANAGER

SENIOR EXECUTIVE

JUNIOR EXECUTIVE

SUB STAFF

3.3(d) Commodity Dep Structural hierarchy

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3.4 MARKETING DEPARTMENT

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3.4(1) Introduction

Marketing is a social process by which individual and groups obtain what they

want and what through creating, offering and freely exchanging products and

services of value with others. The essence of marketing is an exchange or a

transaction intended to satisfy human needs and wants through an exchange

process.

Any product or service moves in the market depends upon the marketing efforts

undertaken by the company .It is said that a good marketer can even sell the

worst product available in the market, where as a bad marketer can make a good

product which does not move in the market. Keeping this fact in mind GEOJIT

has incorporated a good marketing department, with highly talented

professionals.

3.4(2) Objectives

Barker and Ashen say "the end of all marketing activities is the satisfaction of

human wants" through the satisfaction of human wants, profits are rewarded to

the business and additional benefit is the inducement of marketing. Now the

time has changed and the objective of marketing is more than security profit.

The following are the main objectives of modern marketing activities.

The main duties and responsibilities of marketing department heads in Geojit are

as follows:-

• Marketing the financial product

• Conduct the stock market awareness program

• To conduct the seminar to public.

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• To conduct short term and long term courses

• Issue new magazines

• To collect sponsorship

• To give motivation for its staff and member

The department which is alert 24/7 is marketing department. Geojit BNP Paribas

marketing department comes with various splendid plans to raise the

organizations

activities and it is now the fourth best in India improving one position to its

previous ranking which was 5th spot .for customers they are coming with lot of

acceptable plans . for example in the month of July if the customers are putting

10,000 Rs in Geojit for their trading the organization will skip the registration

fee ,i.e., 800 normally for them. Strategies like this have certainly improved

their acceptance over the other financial service organizations.

Let us look the marketing mix, i.e., 4p's of marketing in Geojit.

3.4(3) PRODUCTS:

As we all know the product is financial services. The product ranges from

Equities

Derivatives

Currency Futures

DP Accounts

Distribution of Mutual Funds

Life Insurance

Loans General Insurance & IPOs

Portfolio Management Services

Property Services

Margin Funding

Home Loans

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These services are obviously the most profitable ones in present scenario. As the people are working for the full worth of their money Geojit is providing perfect playfield for them.

3.4(4) PRICE:

There price means the service charges for the organization. The slabs are different for different services and below are the table which shows charges in detail.

Brokerage rates applicable w.e.f. December 1, 2006 for Online Retail Trading **

Provided linked demat account is with Geojit BNP Paribas Financial Services Ltd.

3.4(a) Delivery-based Volumes *

Volume *(Rs.) New Brokerage Rage

<10 lacs 0.3%

>10 lac <50 lac 0.25%

>50 lac <1 cr 0.20%

>1 cr <2 cr 0.15%

>2 cr 0.10%

3.4(b) Intra-day Volumes *

Volume *(Rs.) New Brokerage Rage

>2 cr 0.030% (current)

>2 cr <6 cr 0.025%

>6 cr <12 cr 0.020%

>12 cr <15 cr 0.15%

>15 cr 0.010%

3.4(c)F&O Volumes *

Volume *(Rs.) New Brokerage Rage

<9 cr 75 (current)65

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>9cr <18cr 65

3.4(5) PLACE:

There are over 500 offices foe Geojit BNP Paribas and also now they are

operating abroad as joint ventures, i.e., in U.A.E, Saudi. Arabia, Bahrain and

Kuwait.

The head office is situated at Cochin and there is no other place in

Kerala which is more suitable than Cochin .and all the branches are situated in

town areas so that the offices are just a hand away from the customers .every

branches are connected each other and also with the head office through

INTRANET.

3.4(6) PROMOTIONS:

Promotion is mainly through advertisements. The brand image will

obviously do a lot to the course. Apart from that advertisements through

newspapers, magazines, and also through television channels like NDTV,

CNBC etc...And in the case of branches are giving their advertisements through

local cable television and local newspapers .In order to promote various services

there are different attractive plans for different services.

Along with the product mix the good relationship with the clients also helps a lot

for marketing. That is why Geojit has organizations like L.I.C as their major

clients. –

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3.4(7) MARKETING DEPARTMENT

HIERARCHY OF AUTHORITY

67

CHIEF MARKETING OFFICER

REGIONAL MARKETING OFFICER

ASSISTANT MANAGER

EXECUTIVES

3.4(C) MARKETING DEP STRUCTURAL HEIRACHY

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3.5 FINANCE DEPARTMENT

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3.5(1) INTRODUCTION

Finance is the lifeblood of any organization. It deals with both the acquisition as

well as 'allocation of funds. Hence finance department assumes a great role in

this organization. A finance department in an organization is responsible for

maintaining fair and just accounting, working capital management, long term

funding decision making, costing etc.

The finance department provides authorization and control to all other

subsystems to utilize money more effectively through a well designed

mechanism the major functions of a finance department can be grouped as

follows:-

1) Preparation of financial statement

2) Providing sufficient funds to all departments.

3) Cash flows within the firm

4) Cash forecasting and budgeting

5) Analysis of transactions conducted by each branch office

6) Pay in and Pay out

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3.5(2) DUTIES AND RESPONSIBILITIES

Chief financial officer is the head of the finance department the entire financial

operations are controlled and coordinated by C.F.O. The entire reports are

submitted before him and it is his duty to take appropriate steps. He is assisted

by Chief Manager Finance. The general accounts of the company are managed

by the Chief Manager. Preparation of reports and statements also conies under

his duty, matters concerning pay in and pay out are also determined and

analyzed by Chief Finance Manager.

The Chief Manager is assisted by Manager Finance. Below him there are two

assistant managers, four executives and three junior executives. It is the duty of

these people to record and analyze the normal accounts and transactions of a day

and to report it to Chief Manager Finance.

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3.5(3) HIERARCHY OF AUTHORITY

71

CHIEF FINANCIAL OFFICER

CHIEF MARKETING OFFICER

MANAGING OFFICER

ASSISTANT MANAGER

EXECUTIVE

JUNIOR EXECUTIVE

3.5(a) Department structural hierarchy

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3.5(4) NETWORTH

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3.5(b) Net worth graph

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3.5(5) FINANCIAL SUMMARY

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3.5(c) Financial summary table

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3.5(6)BALANCE SHEET

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3.5 (d) Balance sheet table

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3.5(7)PROFIT & LOSS STATEMENT

753.5(e) Profit & Loss Statement table

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3.5(8) CASH FLOW STATEMENTS

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3.5(f) Cash Flow Statement

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3.5(9) RATIOS

Mar ‘10 Mar ‘09 Mar ‘08 Mar ‘07 Mar ‘06

Per share ratios

Adjusted EPS (Rs) 2.58 0.64 2.17 1.02 12.12

Adjusted cash EPS (Rs) 3.09 1.09 2.47 1.24 14.50

Reported EPS (Rs) 2.54 0.64 2.31 1.01 12.12

Reported EPS (Rs) 3.05 1.10 2.60 1.23 14.50

Dividend per share 0.75 0.50 0.70 0.40 4.00

Operating profit per share (Rs) 3.09 0.60 3.05 1.52 20.51

Book value (excl rev res) per share (Rs) 14.08 12.29 11.18 9.67 27.86

Book value (incl rev res) per share (Rs) 14.08 12.29 11.18 9.67 27.86

Net operating income per share (Rs) 11.67 6.31 9.17 5.01 57.29

Free reserves per share (Rs) 12.93 11.14 10.13 8.45 15.08

Profitability ratios

Operating margin (%) 26.44 9.56 33.31 30.22 35.79

Gross profit margin (%) 22.06 2.37 30.07 25.85 31.64

Net profit martin (%) 19.84 9.15 23.72 19.16 21.00

Adjusted cash margin (%) 24.14 15.41 23.35 23.64 25.12

Adjusted return on net worth (%) 18.30 5.21 19.40 10.58 43.51

Reported return on net worth (%) 18.02 5.28 20.64 10.41 43.49

Return on long term funds (%) 26.12 7.67 29.66 15.91 66.58

Leverage ratios

Long term debt / Equity - - - - -

Total debt / equity - - - - -

Owners fund as % of total sources 100.00 100.00 100.00 100.00 100.00

Fixed assets turnover ratio 4.28 2.41 4.90 3.85 3.95

Liquidity ratios

Current ratio 1.53 1.32 1.23 2.09 1.06

Current ratio (inc. st loans) 1.53 1.32 1.23 2.09 1.06

Quick ratio 1.52 1.31 1.23 2.09 1.06

Inventory turnover ratio - - - - -

Payout ratios

Dividend payout ratio (net profit) 34.52 89.68 35.48 32.96 37.63

Dividend payout ratio (cash profit) 28.73 52.82 31.44 27.08 31.46

773.5(g) Ratios Table

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Chapter-4

4.1 SWOT ANALYSIS

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4.1(1) SWOT ANALYSIS

SWOT analysis is a strategic planning method used to evaluate the Strengths,

Weaknesses, Opportunities, and Threats involved in a project or in a business

venture. It involves specifying the objective of the business venture or project

and identifying the internal and external factors that are favorable and

unfavorable to achieve that objective. The technique is credited to Albert

Humphrey, who led a convention at Stanford University in the 1960s and 1970s

using data from Fortune 500 companies.

A SWOT analysis must first start with defining a desired end state or objective.

A SWOT analysis may be incorporated into the strategic planning model.

Strategic Planning, has been the subject of much research

• Strengths: attributes of the person or company that is helpful to achieving the

objective(s).

• Weaknesses: attributes of the person or company those are harmful to

achieving the objective(s).

•Opportunities: external conditions those are helpful to achieving the

objective(s).

• Threats: external conditions which could do damage to the objective(s).

Identification of SWOTs is essential because subsequent steps in the process of

planning for achievement of the selected objective may be derived from the

SWOTs.

First, the decision makers have to determine whether the objective is attainable,

given the SWOTs. If the objective is NOT attainable a different objective must

be selected and the process repeated.

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The SWOT analysis is often used in academia to highlight and identify

strengths, weaknesses, opportunities and threats .It is particularly helpful in

identifying areas for development.

4.1(2) SWOT ANALYSIS OF GEOJIT FINANCIAL

SERVICES LTD

(a)STRENGTH

• One of the highly established firms in broking industry having more than

years of experience.

• Large network having more than 100 branches in major states of India.

• Loyal customer base,

• National presence.

• 100% of business is automated.

(b)WEAKNESS

• Lack of knowledge on the part of investors.

• Lack of awareness about the products provided by Geogit.

(c)OPPORTUNITY

• There are branches in urban and semi-urban areas.

• Regionally concentrated in state where there is a large middle class and high

consumption.

• Separate software division.

• Easy and efficient trading facility.

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• The sustained growth in the economy of the country, the F1I are having a

positive outlook on India.

• This would attract foreign funds from untapped countries exploring

opportunities in Indian market.

This would give a boost to the business opportunities of the company and

others in the field.

(d)THREATS

• Due to the developments on the political and technical fronts.

• The nature of the company's business is cyclical depending upon the business

cycle.

• The company's business flourishes or remains depressed.

•.All the departments are co-ordinate well under the main objective of

maintaining good quality services.

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Chapter -5

5.1 FINDINGS, SUGGESTIONS AND

CONCLUSION

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5.1 FINDINGSFrom the organization study conducted at GEOJIT BNP PARIBAS

FINANCIAL SERVICES LTD, I have found that

MANAGEMENT

• Is very efficient and whole hearted to the well being of the organization

• Is product oriented and its interaction with customer is outstanding

• Very keen in employees welfare.

PROCEDURAL IMPLEMENTATION

• Rules and regulations are strictly followed.

• Time is given prior importance

• Punctuality is one of the main stay of GEOJIT

• Power is decentralized

• Feedback mechanism is bidirectional

STRATEGIC LOCATION

• Head office is at Cochin and very next to COCHIN STOCK

EXCHANGE which is most suitable.

FINANCIAL POSITION

• Company is going through a tough period in terms of financial status.

• Tight competition prevailing

QUALITY

• Customer care and grievance dept contributes a lot to the quality

measure.

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5.2 SUGGESTIONS

Based on the findings, the suggestions I am putting forward are

MANAGEMENT

• Introduction of Management Information System (MIS) will help the

management to act more efficiently.

FINANCIAL POSITION

• Need to work hard and smart to overcome the present crisis.

• Finance resources should be utilized in a better manner

QUALITY

• The company infrastructure can be a little modified

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5.3 CONCLUSION

Geojit is a premier stock broking firm. It provides access to wide range of

shares. Geojit is functions all over the country. The head office is at Cochin. Mr.

C J George and Mr Ranajith M Kanjilal founded GEOJIT FINANCIAL

SERVICES LTD in 1987 as a partnership for doing broking business in Cochin

Stock Exchange. In 1994, the business was taken over by Geojit Financial

Services Ltd, a joint venture between C J George and Kerala State Industrial

Corporation Development Ltd.

There are various types of departments in GEOJIT BNP PARIBAS LTD.

GEOJIT have stock broking business of NSE, BSE, F&O & Commodity. From

the study, it was clear that the departments functioning in the organization are

well co-ordinate and interacts properly with each other which is required for

smooth functioning of the organization. A study was conducted on STRENGTH,

WEAKNESS, OPPORTUNITY AND THREAT of GEOJIT by considering all

the functional areas.. This analysis is made to identify the unique features of

GEOJIT in broking industry in special reference to the service offered.

From all the above study, it can be concluded that GEOJIT is one of the premier

stock broking firm and it will continue the same in its future.

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6 BIBLIOGRAPHY

6.1Books

S Kevin – Security analysis & portfolio management

Punithavathy Pandian - Security analysis & portfolio

management

6.2 Magazines, Journals, Financial Daily

Business line

Dalal Street

Business Standard

6.3 Websites

www.sebi.gov.in

www.geojitbnpparibas.com

www.wikipedia.org

www.businessline.com

www.valuenotes.com

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7 APPENDICES

FIN - Financial

HR - Human Resource

MGR - Manager

SR.V.P - Senior Vice President

Asst - Assistant

Exetv - Executive

J.extv - Junior Executive

OPER - Operating

DIR - Director

REG - Regional

NSE - National Stock Exchange

BSE - Bombay Stock Exchange

DP - Depository Participant

SEBI - Security and Exchange Board of India

ADMIN - Administrations

PMS - Portfolio Management Services

NSDL - National Security Depository Ltd

NMCE - National Multi Commodity Exchange of India

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