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INCREASE YOUR PRODUCTIVITY WITH CONTINUOUS IMPROVEMENTLEAN MANAGEMENT WITH SGS PRODUCTIVITY SOLUTIONS

SGS PRODUCTIVITY

BE THE BENCHMARKBE THE BENCHMARK

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BRINGING VALUE TO YOUR ORGANIZATION

Our services bring value to various parts of your organization in the form of compliance, intelligence, development, assurance, transparency and performance. These value drivers are accomplished by our various services including Certification, Data Analytics, Training, Technical Consulting, Supply Chain Transparency, and 2nd Party Audits.

Key Data Output

COMPLIANCEPRODUCT QUALITY & CONSUMER SAFETY

Product Output Efficiency

TRANSPARENCYSUPPLIER COMPLIANCE & SUPPLY CHAIN VISIBILITY

Supplier Compliance Rate

PERFORMANCEPROCESS EFFICIENCY & STRATEGIC PROCUREMENT

Cost Savings

DEVELOPMENTEMPLOYEE RETENTION & COMPETENCY

Employee Related Errors

ASSURANCEENVIRONMENTAL SUSTAINABILITY & SOCIAL RESPONSIBILITY

CO2 Emissions

OUR TRANSFORMATIONAL SOLUTIONSEstablished in 1878, SGS transformed grain trading in Europe by offering innovative agricultural inspection services. From our beginnings, as a grain inspection house, we have steadily grown into our role as the testing, inspection and certification industry leader. We have done this through continual improvement and innovation, resulting in risk reduction and improved productivity. Through time, we have continued our mission to provide assurance to our customers, with our promise of “When You Need to Be Sure.”

Over the years, we have built on that message and created a suite of solutions to meet the evolving needs of our clients, ensuring relevant and effective results. Our industry experts and vast global network allow us to provide a service unlike anyone else, while still ensuring a hands-on, personalized approach.

Our Certification and Business Enhancement division offers a variety of solutions in Certification, data analytics powered by our BE Engine, and professional services to enhance business performance, which we refer to as Business Enhancement. Some of these services include Training, 2nd Party Audits, Supplier Risk Management, and Technical Consulting. Today, SGS uses these services to help customers BE THE BENCHMARK.

PERF

ORM

ANCE

COMPLIANCE

DEVELOPMEN

T

ASSURANCE

TRANSPARENCY

Solutions including ISO and regulatory standards, improving business processes and reducing risk

Professional training, providing innovative learning and development solutions, covering multiple areas and industries, tailored to meet your needs

We bring in our expertise in operational, management and supply

chain consulting to develop truly unique continuous improvement

experiences that create economicvalue and drive sustainable growth

Solutions providing an independent set of metrics, as well as various

regulatory and social audits to monitor the performance and sustainability of

your organization and partners

Our Supplier Risk Management (SRM)solution provides client with transparency across their entire supply chain, reducing

risk and increasing customer trust

CERTIFICATION BE ENGINE

BU

SINESS EN

HANCEMENT

INTELLIGENCE

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BLACK BELT

Become an expert at implementing Lean Six Sigma project. This level of certification focused on:

• Strategy & Project Management

• Change management

• Information management & analysis

GREEN BELT

Become a specialist at implementing Lean Six Sigma projects. This level of certification focuses on:

• Project management

• Information management & analysis

LEAN SIX SIGMA CERTIFICATIONThe application of Lean Six Sigma allows quality and efficiency improvements to be effectively realized. The focus of Lean is about speed, efficiency and taking waste out of a process. Six Sigma focuses on effectiveness and removal of errors.

The Lean Six Sigma Certification certifies that our clients have the knowledge, skills, competence and experience to implement Lean Management & Six Sigma methodologies. This certification provides an element of trust to organizations, institutions and companies on the competencies defined in the ISO 18404:2017 standard. It also provides an independent guarantee that validates the possession of the powers established in said standard. Therefore, it creates a competitive advantage in the labor market.

ACHIEVING THE CERTIFICATION

LEVELS OF LEAN SIX SIGMA CERTIFICATION

APPEAR IN SGS PUBLIC CERTIFICATION REGISTRY

ATTEND TRAINING &RECEIVE PARTICIPATION

CERTIFICATE

COMPLETE & PRESENT FINAL PROJECT

RECEIVECERTIFICATION

COMPLETE &PASS EXAM

THE PROCESS

SGS PRODUCTIVITY SOLUTIONS Our mission is to help our clients improve their productivity, quality and delivery times by optimizing your processes and involving your staff, through the creation of a personalized and sustainable system of continuous improvement.

LEAN SIX SIGMA CERTIFICATION

Ensure you hold the training, knowledge and skills to implement lean management and six sigma principles.

INNOVATION AND DEVELOPMENT

Develop products and services in an agile and efficient way.

LOGISTICS AND SUPPLY CHAIN

Optimize your entire supply chain by applying our Lean Logistics methodology.

LEADERSHIP AND PEOPLE DEVELOPMENT

Equip leaders with the tools and skills necessary to maximize productivity and employee morale.

STRATEGY

Understand the lean strategy methodology that ensures the effective deployment and execution of your strategy.

SALES AND MARKETING

Develop and execute a customer centric strategy and enhance your commercial teams.

QUALITY

Optimize quality in all processes, from design of the product or service to client delivery.

IT, DIGITIZATION AND INDUSTRY 4.0

Ensures the continuous improvement of results and that allows you to face the future 4.0 with confidence.

LEAN OPERATIONS

Based on eliminating waste and optimizing the added value of products in factories.

ADMINISTRATION AND FINANCE

Increase administrative productivity and create a more efficient office environment.

PROCUREMENT

Ensure competitive advantage and reduce costs through our Lean Procurement methodology.

PRIVATE EQUITY

Reduce risks and maximize your investment throughout every step of the buying process.

TRAININGIMPROVEMENT PLAN PILOT EXTENSION

IMPLEMENTATION STEPS

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LEAN OPERATIONSLean Operations is a methodology that focuses on minimizing waste within manufacturing/service systems while simultaneously maximizing productivity. Waste is seen as anything that customers do not believe adds value and are not willing to pay for.

SGS Productivity offers years of experience in delivering performance driven results from implementing Lean Manufacturing/services methodologies. Over the years we have partnered with clients on over 700 projects to adapt the Lean Manufacturing/services methodology across 15 sectors.

CLIENT BENEFITS

�Reduced costs

�Improve product/service quality

�Improve employee involvement

�Reduce inventory & logistics delays

HOSHIN WORKSHOP FOR LINE PRODUCTIVITY

IMPROVEMENT

IMPROVEMENT IDEA SYSTEMS

PROBLEM SOLVING METHODOLOGY

IMPROVED FLEXIBILITY OF PRODUCTION LINES

IMPROVEMENT OF MACHINE MAINTENANCE

DISPLAY OFINDICATORS & OBJECTIVES

OPTIMIZATION OFORGANIZATIONAL CHARTS

PRODUCTION PLANNING SYSTEMS

REDESIGN OFPRODUCTION PLANTS

VALUE STREAM MAPPING

5S WORKSHOP

METHODOLOGY

CLIENT BENEFITS

�Clear & defined strategy

�Deployment of the strategy throughout the organization

�Effective strategy execution

DEFINITION AND STRATEGIC ALIGNMENT

STRATEGICDEPLOYMENT

STRATEGICEXECUTION

STRATEGIC COMMUNICATION SYSTEM

METHODOLOGY

STRATEGYA lean strategy is about gaining a competitive edge by offering better quality products at competitive prices and making a sustainable profit by eliminating waste. This can be achieved through the engagement of employees and ensuring they are working in an efficient and collaborative manner. Our Lean Strategy methodology ensures the correct definition, deployment and execution of our clients’ strategic initiatives.

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QUALITYToday “Quality” in a manufacturing/service organization can have multiple meanings; like Quality Management Systems for example. With the focus in manufacturing/service turning from Quality to Lean, the traditional concept of quality has changed.

Quality is still needed in every manufacturing/service environment, ensuring the safety and dependability of your products and services. This is key in maintaining customer loyalty and trust.

SGS Productivity Quality solutions will help ensure that the right processes and related KPI’s are in place, as well as tying in the quality principles into the overall Lean Management system.

CLIENT BENEFITS

�Improved product/services quality

�Maximize customer satisfaction

�Improved supplier compliance

�Improved employee involvement

IMPLEMENTATION OF THE 7 BASIC QUALITY TOOLS

QUALITY, ENSURING SUPPORT FOR ALL

FUNCTIONS

STRUCTURED MANAGEMENT

SYSTEM

6 SIGMA & DMAIC PROCESS

ADVANCED QUALITY PLANNING

CHANGE MANAGEMENT

STUDIES OF CAPACITY & STABILITY OF PROCESSES

MEASUREMENT SYSTEMS ANALYSIS

CONTROL PLANS

IMPLEMENTATION OF QUALITY BASICS IN OPERATIONS

PROBLEM SOLVING PROCESSES

METHODOLOGY

CUSTOMER JOURNEY MAPPING

MODAL ANALYSIS OF FAILURES & EFFECTS

DISPLAY OF KPI'S INDICATORS &

OBJECTIVES

LOGISTICS AND SUPPLY CHAINHaving an efficient and agile supply chain is a key success feature in current globalized markets. The correct coordination of all logistics, both internal and external, is necessary to ensure optimal customer service. Our Logistics and Supply Chain solution helps our customers optimize their entire supply chain by applying our Lean Logistics methodology.

CLIENT BENEFITS

�Reduced costs

�Shorten delivery times

�Improve agility & flexibility

�Improve employee involvement

�Reduce inventory & logistics delays

HOSHIN LOGISTICS WORKSHOP TO

IMPROVE PRODUCTIVITY

DISPLAY OF KPI'S INDICATORS & OBJECTIVES

SGA_WMS STRUCTURED WAREHOUSE

MANAGEMENT SYSTEM

ORGANIZATION DEVELOPMENT

IN LOGISTICS AREAS

DEMAND MANAGEMENT & RESOURCE PLANNING

ANALYSIS OF THE SUPPLY CHAIN SUPPLY LOGISTICS WAREHOUSE DESIGN

& INVENTORY RELIABILITY

METHODOLOGY

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INNOVATION AND DEVELOPMENTProduct life cycles are becoming shorter, with delivery and production times constantly reducing. In this environment, it is necessary to be have an efficient product development process. Innovation and development of new products and services is key to ensuring long-term success. Using our Lean and Agile methodology we help our clients reduce development times, increase the quality of products and services, and reduce development costs.

CLIENT BENEFITS

�Reduce development costs

�Shorten time to market

�Successful product launch plans

�Define & deploy an effective product strategy

STRATEGIC PRODUCT PLAN

OFFICE OF PROJECT MANAGEMENT & DIAGNOSIS OF INNOVATION

& DEVELOPMENT

DISPLAY OF KPI'S INDICATORS & OBJECTIVES

IMPLEMENTATION OF THE 7 BASIC QUALITY TOOLS

STRUCTURED MANAGEMENT SYSTEM

DEVELOPMENT OF THE ORGANIZATION IN THE

QUALITY AREA

PROJECT PLANNING & CONTROL

DISPLAY OF KPI'S INDICATORS & OBJECTIVES

LEAN START-UP METHODOLOGY

LEAN PRODUCT & PROCESS DEVELOPMENT METHODOLOGY

SCRUM METHODOLOGY

ORGANIZATION FOCUSED ON INNOVATION

METHODOLOGY

PROCUREMENTFor most organizations, a large part of spending costs is related to the acquisition of products or services. The way companies are buying is changing. Strategies, processes, tools, and supplier sourcing continues to evolve. Achieving an effective purchasing strategy can help reduce unnecessary costs and simplify the supplier onboarding process. Our purchasing and procurement solutions ensure this competitive advantage by implementing the Lean Purchase methodology.

CLIENT BENEFITS

�Reduced purchasing costs

�Define and deploy an effective purchasing strategy

�Improve supplier involvement and productivity

�Encourage continuous improvement

NEGOTIATION TECHNIQUESSTRUCTURED PURCHASE MANAGEMENT SYSTEM

PLANNING, ANALYSIS AND STRATEGIC DEFINITION OF PURCHASING AND SUPPLY

STRATEGIC & OPERATIONAL MAKE OR BUY

SELECTION PROCESS OF THE BEST SUPPLY OPTION

VALUE ANALYSIS & VALUE ENGINEERING

DISPLAY OF KPI'SINDICATORS & OBJECTIVES DIAGNOSIS OF PURCHASES

& SUPPLY CHAIN

METHODOLOGY

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CLIENT BENEFITS

�Reduce costs & generate savings

�Improve the quality of processes

�Improve employee involvement

�Reduce response times

5S WORKSHOPIMPROVEMENT IDEA SYSTEMS

PROBLEM SOLVING METHODOLOGY

PLANNING SYSTEM

STRUCTUREDMANAGEMENT SYSTEM

HOSHIN PRODUCTIVITY IMPROVEMENT WORKSHOP

VALUE STREAM MAPPING

DISPLAY OF INDICATORS & OBJECTIVES

METHODOLOGY

ADMINISTRATION AND FINANCEExperience has shown that the improvement of processes and services in administrative functions brings great value. Without working more or adding new resources, a highly productive organization is achieved with significant improvements in administrative and financial processes.

The balance of any Lean business is to cut down on waste while still continuing to grow the bottom line, and this goal is no different in the administrative setting. By introducing these principles into your administrative and financial processes, clients will tackle the root causes of waste at an enterprise, organizational and even departmental level. SGS Productivity offers a Lean Office solution which has shown to save time and money by establishing these processes. On average, our services have been shown to improve administrative processes by 10%.

SALES AND MARKETINGThe basis for defining a sales and marketing strategy is to have a profound understanding of who your customers are, what their needs are and how you can meet them. To ensure success organizations must deploy a fully defined strategy, a commercial management system that maximizes the focus and motivation of the entire team, the optimization of marketing and commercial processes, and continually educate yourself and your team on new trends and methods. Our Lean Methodology utilizes a customer centric approach to achieving optimal results.

CLIENT BENEFITS

�Increase sales & commercial margin

�Increase commercial productivity

�Deploy a successful strategy

�Optimized marketing campaigns

KPI'S INDICATOR CONTROL SYSTEM

THROUGHOUT THE COMPANYAGILE

COMMUNICATION SYSTEMLEADERSHIP FOR THE

MANAGEMENT PROCESS

STRATEGIC DEPLOYMENTAPPLICATION OF LEAN

TOOLS TO IMPROVE BUSINESS PROCESSES

COMMUNICATION SYSTEM STRUCTURED FOR ALL LEVELS OPTIMIZED

ORGANIZATIONAL CHART

METHODOLOGY

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CLIENT BENEFITS

�Management buy-in

�Structured and aligned organization

�Cost saving

�Waste elimination

�Quality improvement

AGILE MANAGEMENT SYSTEM FOR COMPLEX PROJECTS

VALUE STREAM MAPPINGPROCESS REENGINEERINGDEFINITION, DEPLOYMENT & STRATEGIC EXECUTION

METHODOLOGY

IT, DIGITALIZATION AND INDUSTRY 4.0Industries are undergoing a digital transformation that has changed how organizations interact with their customers. To succeed in this era, companies need immediacy in decision making, efficient operations, standardization and automation of processes and effective project management.

At SGS Productivity we help you implement a Lean Management System that ensures the continuous improvement of results that allows you to face the future 4.0 with confidence. We give support in the digitization of operational and management processes. We achieve this for our clients by undergoing a strategic diagnosis of the organization and implementing a management system that guarantees business success. Our team will also identify the best tools to optimize your processes, implement agile project management and finally train your personnel on the implemented principles.

CLIENT BENEFITS

�Build leadership skills

�Create cohesive and productive teams

�Improve employee morale

�Employee commitment to strategy execution

I DO, WE DO, YOU DO WORKSHOP

METHODOLOGY

TRAININGSKILL DEVELOPMENT

KAIZEN SPIRIT

LEADERSHIP AND PEOPLE DEVELOPMENT

Delivering long lasting and impactful change within a Lean organization requires leadership and cultural barriers to be overcome. People can be the fundamental competitive difference if trained correctly. The key to achieving sustainable lean transformation is aligning leadership, culture and knowhow within an organization.

SGS Productivity is dedicated to equipping all key personnel in charge of leading teams with the personal and managerial skills necessary to succeed and promote productivity. We help our clients develop leaders from within their company. Our approach consists of proven Lean Leadership coaching that provide leaders with the skills needed to drive change.

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TRAINING SGS Productivity offers a variety of curriculums to help clients optimize their organizations. Using a combination of real life case studies and classroom learning, students take a hands on approach to our Lean Management methodologies and how they can be applied across any business. Classes are also available online.

Our portfolio of courses have been specifically curated to meet the industry and market demands that our clients will need to meet to obtain a competitive advantage. From Lean Management to Leadership Training, SGS Productivity can offer the expertise needed to successfully learn and retain this important information.

LEAN MANAGEMENT SCHOOL

Strategic implementation & lean office

SCHOOL OF ADVANCED QUALITY MANAGEMENT

Quality development in development & operations

LEAN MANUFACTURING SCHOOL

Excellence in operations

PROCUREMENT & NEGOTIATION

Total cost reduction & negotiation techniques

LEAN LOGISTICS & SUPPLY CHAIN SCHOOL

Supply chain optimization

LEAN MAINTENANCE SCHOOL

Improving the reliability of facilities

AGILE SCHOOL OF PROJECT MANAGEMENT

Team building & project management

LEADERSHIP SCHOOL

Principles & skills for leadership

CLIENT BENEFITS

�Convenient scheduling

�Mix methodology learning

�Hands on experience

�Classroom environment for team building

�Experienced instructor

SGS PRODUCTIVITY SCHOOLS

TRA

ININ

G

LEAN MANUFACTURING

LEADERSHIP MAINTENANCEAGILE PROJECT MANAGEMENT

LOGISTICS & SUPPLY CHAIN

QUALITYSTRATEGY PURCHASING

CLIENT BENEFITS

�Increase EBITDA

�Increase ROI and process efficiency

�Improvement of working capital

�Supply chain improvements

COMMUNICATION SYSTEM STRUCTURED AT ALL LEVELS

OPTIMIZED ORGANIZATIONAL CHART

KPI’S INDICATOR CONTROL SYSTEM THROUGHOUT

THE COMPANY

PROCESS REENGINEERING VALUE STREAM MAPPING AGILE MANAGEMENT SYSTEM FOR COMPLEX PROJECTS

DEFINITION, DEPLOYMENT & STRATEGIC EXECUTION

METHODOLOGY

PRIVATE EQUITYSGS Productivity provides Operational and Management Due Diligence to buyers before making a purchase decision. The objective is to analyze the company in detail and identify any risks. Our methodology can also identify existing potential for improvement and synergies that can be implemented once the acquisition is complete.

By working with us, our clients have been able to reduce unnecessary investment costs, implement continuous improvement, and proactively identify future risks that might be absorbed once the purchase has been finalized.

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SGS PRODUCTIVITY GLOBAL FOOTPRINT

LATIN AMERICA

FRANCE

PORTUGAL

ITALYSPAIN

OUR BUSINESS VALUES

COMMITTED TO RESULTS

We generate savings. We achieve what we say we are going to do and we get what we say we are going to get.

GOING DOWN TO THE GROUND WITH A GLOBAL SYSTEM

The Lean Management System is a working method that can achieve tangible economic and operational success.

PURSUING EXCELLENCE

We understand our clients’ company as if it were our own. Helping to achieve business excellence is our mission.

THE PEOPLE, FIRST

Every improvement action begins and ends with people. We have a team of continuous improvement experts with extensive experience and dedication to service.

ABOUT SGS PRODUCTIVITYSGS Productivity currently provides operational and manufacturing training and capacity building services to over 500 companies in Spain, Italy, France, Portugal and Latin America, and has successfully completed more than 1,500 projects in a wide variety of industries and sectors.

SGS Productivity’s mission is to help our customers improve their productivity, quality and delivery times by optimizing their processes and involving their staff through the creation of a personalized and sustainable system of continuous improvement. By providing a variety of training and solutions focused on improving the process efficiency and strategic effectiveness of organizations, SGS Productivity has become the go-to partner for companies worldwide who wish to positively impact their bottom line while reducing inefficiencies and motivating their workforce.

FOR MORE INFORMATION:

SGS Productivity Tel: (+34) 697 151 479Email:Website:

WWW.SGS.COM

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