Reality Checks - the results

Issue 7 Winter 2011 / 2012

Inside this issue...

Round-up of 2011

Waste not, want not...

New to the teamCan you guess what it is yet?

Imtech principal sponsors of British Water’s International Programme

Message from Bruno Speed

elcome to the first

issue of ImtechFlow

in 2012. With the

year already well underway this

issue of ImtechFlow takes a brief

look back at 2011 and some of

the achievements we have had

(pages four and five). It is also

an opportunity to look forward

to the year ahead of us and the

exciting challenges that we face.

There are a number of areas that are important to us over the next

12 months. In addition to further developing our relationships with

our existing client base, following the successful completion of our

Anaerobic Digestion scheme at Biffa last year, we will be focusing

our attention on becoming a recognised player within the Waste and

Energy sectors.

We are also exploring a number of overseas opportunities, both on

our own and with some key partners, including other companies

within the Imtech Group. As part of our commitment to overseas

development, we have become the principal sponsor for British

Water’s International Programme. This 12-month sponsorship

opportunity raises our profile within the global market place,

positioning Imtech as a champion for the UK water and wastewater

industry, through our co-branding with British Water.

Our Client and Partner Reality Checks took place again towards the

end of last summer and on page three we have included some of the

key results and findings from the exercise. I would like to extend a

big ‘thank you’ to all of you who took part in the survey as it is this

feedback that helps us to continue to grow and develop as a

business.

Page six includes a short update on some of our ongoing work and

on page seven Stewart Bell, Imtech Technical Manager looks at some

of our work in the clean water sector. Finally, the back page looks at

some of the other areas of our business, and includes a H&S and

sustainability update, people news and some key diary dates.

I hope that you find the newsletter interesting and I would welcome

any comments or feedback at bruno.speed@imtech.co.uk on how we

can improve our newsletter for you.

Kind regards

Bruno

Bruno Speed

Imtech Process Managing Director

W

For further information on Imtech Process please contact

Duncan Wildgoose on 01543 496600 or by

email - duncan.wildgoose@imtech.co.uk

Imtech Process Ltd

Imtech House, 5 Newlands Court, Attwood Road, Burntwood,

Staffordshire WS7 3GF Tel 01543 496600

For editorial enquiries, please contact Clara Hughes on

07702 736763 or by email - clara.hughes@zebra-comms.co.uk.

Contact

News in BriefImtech Process scoops top industry awards in 2011

Tamesis enters Thames Water’s AMP 5 Excellence in Health and Safety Awards

2012 exhibitions booked for Imtech - ADBA (July) and RWM (September)

What you think about us...Client and Partner Reality Checks 2011To enable us to continue to improve and ensure that the

services we provide meet your needs, it is important that we

understand your priorities and how we meet them.

Throughout the late summer and early autumn of 2011 we

carried out our annual external survey with our key clients and

partners. The results of these are helping us shape our business

and how we work with you. We would like to thank all those

who took the time to complete the survey and we appreciate

the honesty and candour with which you responded. We have

taken the comments on board to help us move forward.

The survey is carried out by an independent external consultant

and overall, we were pleased with the results. The scores and

comments show that we have improved year-on-year, but there

are areas which we want to address to ensure that we continue

to improve.

We would like to share some of the key highlights with you.

The following results are based on 39% partner responses, 58%

client responses and 3% other.

Health and safety is of primary importance to everything we do

and it was reassuring to find that the perception of Imtech was

that our Health and Safety performance was 100% same or

better than our competitors.

The quality of our solutions achieved 97% same or better than

our competitors, with 56% recognising our solutions as better.

We aim to ‘get it right first time’ and 91% result suggested that

we do. However, we are realistic enough to realise sometimes

things go wrong and when they do we have to ‘learn from our

mistakes’ – again, 91% result shows that we do. (figures based

on same or better than our competitors).

It is important to us that we identify the best-fit solution for

our clients, and this often means coming up with innovative

solutions. We achieved a 94% same or better response to the

question about Innovation, with a 66% of respondents

recognising Imtech as better than our competitors.

Developing our relationship with our clients and partners is

important to us and we were delighted with the 100% ‘same or

better than our competitors’ response to this.

Of course the survey also identified areas for improvements and

over the next 12 months we will be concentrating on these, in

particular around the areas identified as the most important to

customers and partners – Trust, Safety, Commitment, People,

Value for Money.

Imtech worked with Dŵr Cymru Welsh Water and partners on the Cardiff and Afan AD schemes, which now provide approximately

4.5 MW renewable power generation continuously. These two schemes alone will process 50,000 tDS/y using Cambi thermal hydrolysis

plants and new digesters. And, the carbon savings at Cardiff and Afan is the equivalent to the benefit of a forest of five million trees.

Scheme success2011 was an exciting year for Imtech. We completed some

major schemes including the largest Food Waste Anaerobic

Digestion plant in the UK for Biffa and two award winning

Advanced Digestion schemes at Cardiff and Afan for Dŵr

Cymru Welsh Water.

Biffa’s new facility at Cannock, Staffordshire is the biggest in

the UK and will process up to 120,000 tonnes of food waste

from homes and businesses each year, producing enough

energy to power 6000 homes.

Round-up of the yearImtech, as part of GTM (Galliford Try Imtech) JV working for

Anglian Water Special Projects, accelerated its programme

to deliver four new CHP units across four sites to ensure the

water company achieved ROCs accreditation. Working within

an extremely tight programme, the four units were procured

and installed at Basildon, Cliff Quay, Colchester and Cambridge

within less than a year. This was achieved before the 31 March

ROCs deadline and ahead of the planned Advanced Digestion

schemes, which are programmed for later in the AMP. This

achievement ensured that Anglian Water and its customers

benefit from the one ROC accreditation and a potential of

approximately £750,000 a year for the next 20 years in

additional revenue.

Biffa’s new facility at Cannock, Staffordshire

Cardiff and Afan AD Schemes

Anglian Water’s AMP5 CHP schemes

Award SuccessImtech was delighted to achieve Investors in People (IIP) accreditation in 2011 and we were also successfully shortlisted for some of the

industry’s leading awards including Water Industry Achievement Awards, Construction News Quality Awards, Construction Marketing

Awards and the Utility Industry Achievement Awards. The following table highlights our successes both within the industry awards and

also our customer’s awards.

Conference and ExhibitionsImtech also exhibited at a number of conferences and exhibitions in 2011. These included:

• Anaerobic Digestion and Biogas Association (ADBA) at the NEC, Birmingham in July

• Renewable Waste Management (RWM) at the NEC, Birmingham in September

• Biosolids Conference at the Royal Armouries, Leeds in November

• YouGov’s Carbon Reduction Conference at The Brewery, London in November

As one of the leading companies working with Advanced Digestion, Imtech was also invited to present papers at the ADBA and Biosolids

conferences, sharing some of the learning from our work with Dŵr Cymru Welsh Water and Anglian Water in this field.

Awards Category Entry Achievement

Dŵr Cymru Welsh Water’s AMA Awards Team of the Year Cardiff AD Design Team Won

Water Industry Achievement Awards Carbon Reduction of the Year Cardiff and Afan Won

Thames Water H&S Excellence Awards Excellence in Health & Safety Performance Tamesis - Crossness and Beckton

Won

RoSPA Health and Safety Health and Safetyat Imtech Process

Gold

BCE Environmental Management Cardiff and Afan Won

DCWW Health and Safety Excellence Awards Occupational Health and Safety Be-SHARP programme Won

Anglian Water’s ‘We Love What You Do’ Frontier Performance GTM at Great Billing Won

Construction News Awards Environmental Project Cardiff and Afan Won

British Construction Industry Best Practise Award Great Billing Biosolids Won

Institute of Water Wales Innovation Awards Capital Delivery Cardiff and Afan Won

Construction Marketing Awards Internal Communications HR/Comms team Won

Round-up of the year

Market Harborough and Thetford, which are nearly completed

and two clean water schemes at Elsham and Lincoln. The

technical article on page seven looks at this in more detail.

At Thames Water great progress is being made at Crossness

STW and we anticipate turning flows into the new works by the

end of 2012 with a completion by December 2013. At Beckton

STW 90% of all equipment has now been ordered with the

completion of this scheme due by March 2014. Imtech is also

the framework contractor for Veolia Water and

forthcoming schemes include Clandon WTW, a number of

projects at Egham WTW and four UV schemes at Northmoor,

Hare Street, Chartridge and Chesham.

Work is progressing well across all our major frameworks and in

Dŵr Cymru Welsh Water the teams are now flat out ensuring

we deliver all the outputs required by the end of March 2012.

During 2012 we will be completing the Five Fords Sludge and

Habitat scheme in North Wales and starting the Construction

phase of the Swansea WwTW MBBR Project in South Wales.

We are currently looking at 30 live projects at various stages of

completion from costing and design to construction, with a

further 26 projects at feasibility stages or awaiting approvals.

In Northumbrian Water the AD scheme at Howdon is

progressing well, with the construction of the three new

digesters complete. The majority of excavations and

groundworks are also complete and the steel frames for the

above ground buildings have gone up.

There are a number of major schemes ongoing with Anglian

Water, including Biosolids schemes at Basildon and Cliff Quay

(Ipswich). There are two Regional Sludge Transfer Centres at

Schemes Update

new settlement tank scrapers, improved flow control, ferric

dosing, new anoxic tank, improved aeration and control. This

work will ensure compliance with the new effluent consent

which requires improved nitrification and phosphate removal.

The new sludge treatment plant will provide improved

sustainable sludge treatment in North Wales and includes

imported sludge reception, sludge thickening, and two 4000 m³

anaerobic digesters, which have been designed to process up to

12,000 tonnes of sewage sludge per year. Digester gas will be

collected and used by two 650KW high efficiency CHP units, to

provide all process heating requirements and sufficient

renewable power to move the whole works toward power

self-sufficient service with savings in carbon footprint and

operating costs. Treated sludge will be dewatered and recycled

to local farmland with high fertiliser value.

Imtech encourages innovation

With the fast-paced requirements of feasibility and cost

estimating – combined with the escalating cost of electrical

engineering in the marketplace – a need was identified for a

software package that could rapidly produce accurate design

deliverables, together with supporting documentation and

accurate costing estimates.

Based on these requirements, Imtech’s Design Manager, Martin

Davies, designed and developed a software package that

automatically produces electrical design documentation,

including data sheets and fully annotated single line diagrams,

from a basic set of plant input schedules.

The Cost Estimating and Electrical Design (CEED) software

package utilises bespoke software written in Visual Basic

programming language using Microsoft Excel, Word and Visio

as the operating platform. Adaptable to any Water client’s

specifications, the software has been independently verified by

Imtech Engineers from the Dŵr Cymru Welsh Water’s Design

office.

Commented Martin Davies, designer of the software: “The

CEED software can easily be adapted across the entire Imtech

Process business and it has been estimated that it will make a

saving of as much as £1 million per year in reduced resource

requirements”.

Managing director, Bruno Speed added: “This initiative is a

great example of making best use of available software

technology and adapting it to suit specific business

requirements. We are delighted that Martin used his industry

knowledge and experience to develop something that will be

beneficial to all our clients.”

Innovation / SustainabilityBenefits of CEED

• Rapid production of feasibility design information, with

accurate cost estimates for many options per project. This

has led to the efficient selection of the best option for the

detailed design and procurement phase of the projects

• Accurate electrical design information, schedules, MCC

WIMES data sheets and drawings can be produced

quickly and efficiently and can be used for both client

approval and also for obtaining accurate tenders from the

marketplace, prior to order placement

• CEED eliminates the possibility of errors in calculations and

CAD copying errors, leading to an improvement in quality

of design production

• CEED also enables a reduction in electrical engineering

resource and the removal of the requirement for CAD

resource for the production of Single Line Diagrams and

MCC General Arrangement drawings

• The efficient production of the MCC General Arrangement

drawings enables information relating to the required civil

footprint and MCC floor loading, to be passed early in the

feasibility design phase to the civil partners

• The system short circuit analysis caters to the connection

of power transformers and generator sets in parallel and

enables the correct MCC bus-bar fault rating to be

specified at the feasibility stage.

Five Fords: Sludge digestion and waste water improvement project nears completion

Dŵr Cymru Welsh Water has invested £23 million at its Five

Fords Wastewater Treatment Works, the largest plant in North

Wales. The project includes improvements to waste water

treatment as part of the Habitat quality improvement

programme and a new anaerobic digestion plant which forms

part of the AMP 5 Sludge Strategy.

The project has been delivered in partnership with Costain who

was responsible for the design and construction of the Civils

and Imtech who was responsible for process, mechanical and

electrical design and construction. Construction is now nearing

completion, with testing, process commissioning and

performance testing to be carried out over the next few months

with renewable power generation to commence in April.

The waste water treatment plant improvements include

improved screening, grit removal, storm water management,

People NewsHealth and Safety Update

Health and Safety remains the key focus

of everything we do in 2012. To drive this

approach David Nicholas has been

appointed as the Imtech Process Health

and Safety Manager. David will be

responsible for working with the team to

ensure an ongoing focus on Health and

Safety.

People NewsJanuary 2012 has seen 34 new starters join Imtech, in various

roles across the business. It is extremely reassuring that in this

difficult economic climate we are actively recruiting new

members of the Imtech team. With such an influx of new

starters, we held a special group induction at Cannock in

January.

Two of our recent new starters include Gavin Lawrenson and

Robin Smith, who have joined Imtech to help develop our

business within the Waste and Energy sectors. Gavin’s role at

Imtech is Waste and Energy Business Development Manager,

while Robin becomes Waste and Energy Senior Project

Manager. Both new arrivals are keen to make their mark and

are looking forward to the opportunities and challenges that

lie ahead.

It WorksImtech is committed to continuous improvement and in 2011,

the Imtech Group developed and introduced new values across

the group. The new values – ‘IT WORKS’ builds upon and

strengthens the values already held by Imtech.

Vision, Mission and Values

Inspire, develop and reward our people to secure outstanding performance Provide opportunities for

development and growth

Understand fully the needs of our customers

Build excellent relationshipsBe responsive and deliver what we promise through:

� Engineering - right fi rst time� Technical Innovation� Excellent Delivery� Experience & Continuous Improvement

Customers

Build positive relationships Achieve mutual success - a joint commitment to excellenceUtilise fully the unique capabilities

of our partners

Partners

Staff

Establish long term relationshipConduct business in a fair and reasonable manner

Supply Chain

Deliver sustainable growth and targeted market shareSecure acceptable profi tability

Shareholders

Implement high standards of health and safety

Pro-actively protect the environment through

sustainable solutionsConduct our business honestly and with integrity

Community

“To be the fi rst choice engineering and delivery partner for the water, waste and energy industries”

say it, do it

knowledge

robust

open

working Hard

trust

Identity

Our vision will be achieved through

inspired relationships between:

DIARY DATES29 March Water Industry Achievement Awards - ICC, Birmingham

17 - 18 MayInstitute of Water Annual Conference 2012, Royal Society, London

18 MayInstitute of Water Innovation Awards, London

4 - 5 JulyUK AD and Biogas 2012 - NEC, Birmingham

10 July Construction news Awards - Grosvenor House, London

11 - 13 SeptemberRWM 2012 - NEC, Birmingham

Robin Smith and Gavin Lawerson

www.imtech.co.uk