22
TRAINING FOR PARTICIPATION IN THE INTERIM MANAGING ENTITY June 2015

IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

  • Upload
    others

  • View
    0

  • Download
    0

Embed Size (px)

Citation preview

Page 1: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

TRAINING FOR PARTICIPATION

IN THE INTERIM MANAGING

ENTITY

June 2015

Page 2: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Introduction

• In January 2015, the Department of Human

Services (DHS) announced that it would be

contracting with University Behavioral

HealthCare (UBHC) on the implementation

of the Interim Managing Entity (IME) for

addiction services.

2

Page 3: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Introduction

• The IME has been designed to provide:

• 24/7 availability for callers

• screening

• referral using the UBHC Service Capacity Management

System (SCMS)

• care coordination to assist individuals to enter care and

move through the continuum

• utilization management activities which include

authorizing and monitoring levels and duration of care

• outlier management

• some network management activities

3

Page 4: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Introduction

• UBHC will be screening for NJ

FamilyCare/Medicaid and DMHAS consumer

financial eligibility

• UBHC will be verifying NJFamilyCare consumer

enrollment

4

Page 5: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Scope - Rates

• State Fiscal Year 2016 (July 2015) interim rate change for some services

• Rates were published on June 3, 2015 through a communication to all providers

• Rates can be found online at: http://www.state.nj.us/humanservices/dmhas/initiatives/managed/

• Other substance abuse treatment rates to remain the same

• Rate changes resulting from the Myers & Stauffer rate study are not included in this interim step

5

Page 6: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Person seeks addictions treatment

Call IME at 844-276-2777

Walks in/calls a licensed agency

Screening Screening No need for

assessment

Other actions

Refer to insurance company Refer to insurance company or appropriate treatment provider

Assessment authorized

Private insurance or self pay

Private insurance or self pay

Choice of provider and referral with warm handoff if possible or NJSAMS if no warm handoff is possible

Assessment not authorized

Assessment authorized

Agency completes assessment

IME Reviews & Makes Tx

Authorization Decision

Authorization Approved

IME Continuing

Care Review

Appeal Process

Authorization denied at requested

LOC

Treatment provided

Demographics Demographics

Income and Program Eligibility

Income and Program Eligibility

Assessment needed

IME facilitates to another level of care

Care Coordination

Request authorization

in NJSAMS State Only

Approved Denied

IME & Providers IME Providers

Contact IME

Care Coordination Contact IME for Continuing care

Phase I July 1, 2015

Phase II January, 2016

Page 7: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Phase I

• The IME will launch in Phases

• In July 2015, DMHAS, NJ FamilyCare/Medicaid, and UBHC

are launching Phase I, which will include:

• 24/7 availability for callers

• screening

• referral including the use of the UBHC Service Capacity

Management System (SCMS)

• care coordination

• limited utilization management activities

• requirement for prior authorizations of consumer assessments for

state and federal block grant funds

7

Page 8: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Phase I

• Phase I will introduce changes to NJSAMS • Changes in the DASIE

• Addition of screening tools

• Notes capability throughout the system

• Mandatory DSM module

• NJSAMS changes were developed by DMHAS and tested by providers from the NJ PAC and UBHC staff

• This afternoon will include a demonstration of all NJSAMS changes that will be in effect on July 1, 2015

• This afternoon will include a demo of the Service Capacity Management System (SCMS)

8

Page 9: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Phase II

•Phase II will launch in January 2016

•The IME will use ASAM and DSM criteria

to approve addiction treatment

placements and continuing care stays for

individuals being served through IME

managed state initiatives and Medicaid

members and covered services

•The specifics of Phase II will be available

for stakeholders in the fall of 2015

9

Page 10: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Scope - Covered Initiatives

10

MANAGED BY THE IME NOT MANAGED BY THE IME

NJ FamilyCare (Medicaid) Child Welfare/Department of Children and

Families programs

Driving Under the Influence (DUII)

County funds

Medication Assisted Treatment

Initiative (MATI)

Department of Corrections Mutual Agreement

Program (DOC-MAP)

South Jersey Initiative (SJI) Drug Court/Administrative Office of the Courts

Substance Abuse Prevention and

Treatment Block Grant

Prevention services

Recovery Centers

Recovery and Rebuilding Initiative (RRI)

Screening, Brief Intervention, Referral to

Treatment (SBIRT)

State Parole Board Mutual Agreement Program

(SPB- MAP)

Substance Abuse Initiative (SAI)/Division of Family

Development

Page 11: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Assessment Process

Medicaid

• Does not require prior

authorization for

assessment

State Funded

• Does require IME prior

authorization for

assessment

11

Page 12: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Fact Sheets

• Screening by the Call Center (1-844-276-2777)

• Screening by Provider

• Prior Authorization for Assessment – State Funded Only

• Care Coordination

• Care Coordination – Follow Up on Detox Admissions

• Continuation of Stay/Extension Requests – Phase I (State

Funded Only)

• Reconsideration of IME Denial of Extension Request – Phase I

• Outlier Case Management – Phase I

• How/When to Update the IME Service Capacity Management

System (SCMS)

• Affiliation Agreements

12

Page 13: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Screening by the Call Center

(1-844-276-2777)

• IME Call Center personnel answers calls

from individuals, providers of care and

others who are calling about access to

substance use disorder services.

13

Page 14: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Screening by Provider

•Ensure all individuals are screened for risk

and referred appropriately.

•This is the entry point to substance use

disorders treatment services for adult

individuals who do not require emergency

services.

14

Page 15: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Prior Authorization for Assessment – State

Funded Only

•The IME staff will issue prior authorizations,

state funded assessments in Phase I

beginning July 1, 2015.

•There are two pathways for issuing an

authorization assessment:

1. Individual is screened by IME

2. Individual is screened by provider

15

Page 16: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Care Coordination

• IME, and when appropriate, in collaboration

with providers of care, will provide

supportive services to individuals who

experience barriers to access to care.

16

Page 17: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Care Coordination – Follow Up on

Detox Admissions

•Follow up on detox admissions to assist

client to move to the next level of care.

17

Page 18: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Continuation of Stay/Extension Requests

– Phase I (State Funded Only) • When provider assesses a client currently in

state funded treatment as in need of continuing

treatment beyond the prior authorized length of

stay (LOS), the provider may submit a Request

for an Extension of Care (Continuing Care) with

supporting documents (LOCI, DSM or ICD10

Diagnoses and statement of Impairment of

Function) to establish clinical necessity for

continuing care and appropriateness of the level

of care (LOC) via NJSAMS to IME.

18

Page 19: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Reconsideration of IME Denial of

Extension Request – Phase I

•When IME staff issues an initial Denial of

Authorization, provider may elect to submit

to the IME a Request for Review of Denial

Form.

19

Page 20: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Outlier Case Management – Phase I

•Current data indicates that addiction

services provided to individuals often result

in length of stays (LOS) or courses of

treatment that are outside of standard

practice.

•These are identified as outliers.

• IME will identify and review outlier cases.

20

Page 21: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

How/When to Update the IME Service

Capacity Management System (SCMS)

•This system is designed to inform IME staff

daily of the treatment openings and

capacity available at each network provider

location so that referral effectiveness is

assured on a daily basis.

21

Page 22: IME Provider Training - New Jersey · 6/3/2015  · IME Continuing Care Review Appeal Process Authorization denied at requested LOC provided Demographics Demographics Income and Program

Affiliation Agreements

• The Affiliation Agreement memorializes the working relationship between DHS/DMHAS, UBHC and New Jersey addiction network providers.

• In order to comply with state and federal confidentiality regulations and to enable providers to interact with the IME for referrals and authorizations, every State funded addictions provider is required to execute an Affiliation Agreement

• Three (3) signed originals of the Affiliation Agreement must be returned to DMHAS to the attention of Dona Sinton no later than June 30, 2015.

• They will then be fully executed and one (1) original will be returned to the agency.

• It is imperative that the Affiliation Agreement be returned by this date for the agency to receive a password for the SCMS and thus be able to receive any referrals from the IME

22