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IHM Inteco Hotelmanagement Company
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What’s your philosophy? do you have one? is there a profile, a core expertise? are the employees, the management being trained? and in Which fields? When Was the last training session? What is the main sports offer? is there a special attraction? hoW about the gastronomy? is it diversified? does it include regional specialities? does the spa set standards? or is it standard? What is the degree of capacity utilisation? are you Working to capacity? and What is the objective? hoW about room occupancy? are there too many, too feW single rooms, suites? hoW do you react to the current health regulations? When Was the last renovation? including the details? should We devel- op and operate, lease or manage? What’s your philosophy? do you have one? is there a pro file, a core expertise? are the employees, the management being trained? and in Which fields? When Was the last training session? What is the main sports offer? is there a special attraction? hoW about the gastronomy? is it diversified? does it in- clude regional specialities? does the spa set standards? or is it standard? What is the degree of capacity utili- sation? are you Working to capacity? and What is the objective? hoW about room occupancy? are there too many, too feW single rooms, suites? hoW do you react to the current health regulations? When Was the last renova- tion? including the details? should We develop and operate, lease or manage? What’s your philosophy? do you have one? is there a profile, a core expertise? are the employees, the management being trained? and in Which fields? When Was the last training session? What is the main sports offer? is there a special attraction? hoW about the gastronomy? is it diversified? does it include regional specialities? does the spa set standards? or is it standard? What is the degree of capacity utilisation? are you Working to capacity? and What is the objective? hoW about room occupancy? are there too many, too feW single rooms, suites? hoW do you react to the current health regulations? When Was the last renovation? including the details? should We develop and operate, lease or manage? What’s your philosophy? do you have one? is there a profile, a core expertise? are the employees, the management being trained? and in Which fields? When Was the last training session? What is the main sports of-fer? is there a special attraction? hoW about the gastronomy? is it diversified? does it include regional special-ities? does the spa set standards? or is it standard? What is the degree of capacity utilisation? are you Working to capacity? and What is the objective? hoW about room occupancy? are there too many, too feW single rooms, suites? hoW do you react to the current health regulations? When Was the last renovation? including the de-tails? should We develop and operate, lease or manage? What’s your philosophy? do you have one? is there a profile, a core expertise? are the employees, the management being trained? and in Which fields? When Was the last training session? What is the main sports offer? is there a special attraction? hoW about the gastronomy?
even good hotels can become better.
do you have any questions?We alWays do.
We are asking these questions not for the sake of asking or because we are prying.
We are looking to get right to the bot-tom of things – you are dealing with a skilled question-and-answer team.
But we don’t just ask – we develop and operate. Beyond that, we man-age and lease interesting objects.
Chief Executive Officer
ULRICH DREWITZ
ARE THERE BAD QUESTIONS? OR EVEN TABOOS? “We search for answers in order to develop ourselves. Daily. We are striving to improve, to be better, as we have great ambi-tions. In philosophy, position, finances, cooperation, network-ing, management, consulting and training.
Together with you, maybe?”
Ulrich Drewitz
SPECIALISATIONS
Since 03 / 08Chief Executive Officer | Inteco Hotelmanagement GmbH, Golfplatz Eichenheim GmbH / Kitzbühel▪ Development and design of the new clubhouse▪ Project development for Grand Tirolia Resort▪ Implementation of the hotel with 82 rooms – suites, spa, gastronomy and conferences
PROFESSIONAL CAREER
03 / 06 – 02 / 08 General Manager | Grand Spa Resort A-Rosa / Kitzbühel
12 / 02 – 03 / 06General Manager | Dorint Sofitel Seefeld / Austria
08 / 98 – 11 / 02General Manager & Area Manager | Dorint Hotel Sylt▪ Responsible for 5 hotels with 350 employees.▪ Marketing, controlling, budget responsibilities and reorgan- isational tasks in individual hotels.▪ In this position as Area Manager / Küste of Dorint AG, all the hotels were repositioned and endowed with a clear profile.▪ Significant aspects of these profiles were: the subject “Spa and Health” in connection with the expec- tations of a premium holiday hotel. The general principle and strategic implementation were developed together with the executives and employees of the individual hotels.
12 / 88 – 07 / 98General Manager | Dorint Hotel Sylt
09 / 87 – 11 / 88Assistant to the General Manager | Dorint Hotel Bad Neuenahr / Rhine
01 / 81 – 08 / 87General Manager | Dorint Ferienpark Daun / Eifel
Since 1981 Leading positions within the field of resorts
MEMBERSHIPS
Since 1990Hotel Directors Association
04 / 97 – 12 / 02Chairman of DeHoGa Sylt
[email protected] [email protected]
Director Marketing & PR
GABRIELE TRINKER Director of Administration
CHRISTIANE KLOTZ
GABRIELE TRINKER“It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is the most adaptable to change.”Charles Robert Darwin, 1809 – 1882
CHRISTIANE KLOTZ“If you intend to reinvent your-self, do so every day.” Confucius
PATRIC NEESER“Only if you know the goal, you will find the way.”Lao-Tze, 600 B.C.
Director Operations
PATRIC NEESER
Patric Neeser
SPECIALISATIONS
Since 03 / 08 Director Operations | Inteco Hotelmanagement GmbH, Grand Tirolia Golf & Ski Resort / Kitzbühel▪ Development and design of the new clubhouse▪ Project development for Grand Tirolia Resort with golf bistro, gourmet restaurant and banquets▪ Implementation of gastronomy in the hotel with 82 rooms – suites, spa, restaurants and conferences
PROFESSIONAL CAREER
03 / 07 – 02 / 08 Director of Gastronomy, Assistant Resort Manager | A-Rosa Bad Saarow
10 / 03 – 02 / 07 Director of Gastronomy, Assistant Hotel Director |Steigenberger Hotel Sonne / Rostock
01 / 03 – 09 / 03 Restaurant Director | Hotel Louis C. Jacob / Hamburg
08 / 00 – 12 / 02 Assistant Manager F&B | Hotel Louis C. Jacob / Hamburg
08 / 99 – 07 / 00 Chef de Rang | Hotel Louis C. Jacob / Hamburg
09 / 98 – 07 / 99 Chef de Rang, Commis Sommelier | Hotel Traube Tonbach /Baiersbronn
Gabriele triNker
SPECIALISATIONS
Since 03 / 08 Director Marketing & PR | Inteco Hotelmanagement GmbH, Grand Tirolia Golf & Ski Resort / Kitzbühel▪ Product development▪ Benchmarking▪ CI/CD development▪ Pre-opening preparation▪ Brand and business development▪ Development of price and yield management▪ Organisation of press relations▪ Cooperations, media planning
PROFESSIONAL CAREER
08 / 05 – 02 / 08 Director Marketing & PR | Grand Spa Resort A-Rosa / Kitzbühel
06 – 07 Business School St. GallenGraduated with a degree in Strategic Marketing
Nine years of experience abroad in resort hotel industry
christiaNe klotz
SPECIALISATIONS
Since 03 / 08Director of Administration | Inteco Hotelmanagement GmbH, Grand Tirolia Golf & Ski Resort / Kitzbühel▪ Coordination of integrative budget position▪ Consolidation and reporting▪ Preparation of budget balance sheets, profit and loss accounts as well as cash flows for internal and external evaluations▪ Management of ongoing accounting according to UG B and USoALI▪ Preparation of annual preliminary balance sheets▪ Preparation and implementation of standards▪ Introduction and development of the balanced scorecard
PROFESSIONAL CAREER
05 / 03 – 07 / 08 Accounting and Finances | Zima Objektmanagement GmbH / Innsbruck
1995 – 2002 Operation | JJA Hotelmanagement GmbH Hotel Amarante / Vienna
OUR GOALS AND OUR OFFER | Vision | Mission | Leitmotif | Values | Strategy | Goals | Budget | Controlling up to pre-opening | Full service for hotel, gastronomy and sports facility development | Leadership | Operating and managing | Supporting and assisting | F our stars plus and five stars | In central Europe | Analysis | Philosophy and Focus | Training of emp loyees in Kitzbühel | Assuring quality standards.
WHAT’S YOUR PHILOSOPHY, YOUR FOCUS? DO YOU HAVE ONE?
ARE THE EMPLOYEES BEING TRAINED? AND IN WHICH FIELDS?
DOES THE SPA SET STAND-ARDS? OR IS IT STANDARD?
THE GOOD ANSWER TO THIS:
We are the professional, com- petent and engaging partner for support and assistance, bringing businesses sustained, commercial success.
The mission is the resulting assignment. The leitmotif helps us define this job, to implement it and to achieve our goals.
Values will consequently describe the rules of the game which must be followed in order to facilitate the successful preparation of a strategic paper with the involved depart-ments.
The goals of the respective divisions are then derived from this strategy.
Furthermore we will support you in the preparation of a bud- get. And the monitoring of all activities. If need be, we also provide help with the preparation of alternative measures.
OUR CRITERIA
In the leasing of projects we have specific guidelines.▪ It should be five-star▪ It should be located in prominent, well-known destinations in central Europe▪ A maximum of 100 rooms in size and always with a main sports attraction such as golf, skiing or sailing▪ A unique gastronomy is important to us – from snack bar to gourmet restaurant▪ A spa suited to the region, as well as the philosophy and focus of the hotel▪ Especially for this, we train management employees in Kitzbühel
Our ideas when it comes to operating and managing projects are also very distinctive.▪ We are interested in holiday objects in central Europe with at least four stars▪ Holiday objects with more than 50 rooms▪ The building should be in a freshly renovated and refur- bished state or the renovation and refurbishment should take place upon our joining of the project ▪ To ensure our quality standards, the employees are trained by us or institutions recommended by us
OUR PRINCIPLES
We do not want to bore you with lengthy philosophies. But we do have principles, a thought-out approach. And surely you will want to know who you are dealing with - at least we hope so. Therefore we will describe our complex services clearly and concisely.
Commitment is also one of our principles.But enough with the prefaces:As part of our full service in all areas, we lease and operate tourism operations (hotels, gastronomy and sports facilities). And we do so from development to management.
SUPPORT AND ASSISTANCE
In our opinion, support and assistance can only take place in three stages, since we do not want to force prefabricated systems, concepts or even recipes on you. Instead we want to work with you to prepare solutions that are tailor-made for you and your requirements.
But this may take some time.Which we should invest at the beginning. Together.▪ A first consultation in order to get to know the decision- makers and the corporate structure is the first step toward determining the action, the expectations of the client – that is, maybe yours – and the understanding of a typical day. This allows us to make an individual offer: Expenses – Costs – Benefits.
▪ Then - if awarded the contract – we pursue a very struc- tured approach: stocktaking, collecting all project-relevant data, evaluation and analysis. With this we develop alter- natives within a realistic time frame.
▪ But we do not only help with concepts, the theory, but also with implementation in these areas: gastronomy, kitchen, accommodation, events, IT, marketing, human resources, sports and assistance with the pre-opening.
COMPLETE SOLUTIONS FOR NEW DEVELOPMENT
Fundamentally, we follow a holistic approach. Everything is mutually dependent and only really good together. That is why it is sometimes commendable to start at the very begin-ning, from zero. And to strive for perfection. Now a few thoughts on that.
Visions should convey to us and to our surroundings, the employees and guests, a means of orientation regarding the focus of our company or even the entire venture.
OUR GOALS AND OUR OFFER | Vision | Mission | Leitmotif | Values | Strategy | Goals | Budget | Controlling up to pre-opening | Full service for hotel, gastronomy and sports facility development | Leadership | Operating and managing | Supporting and assisting | F our stars plus and five stars | In central Europe | Analysis | Philosophy and Focus | Training of emp loyees in Kitzbühel | Assuring quality standards.
IHM IN SUMMARY
At prominent, well-known, primarily tourist locations, Inteco Hotel- management operates, leases and manages businesses for the sus-tained success of four-star-plus and five-star holiday hotels.
IHM is the competent partner in the preparation of leitmotifs, strat-egies and goals, from the budget to controlling.
Core expertise for hotels of up to 100 rooms. In central Europe.
And we don’t just talk about it, train and assist – we are also glad to show you this in our own hotels.
You are cordially invited to visit us. Personally. Then we can answer all your questions individually.
Inteco Hotelmanagement GmbHEichenheim 8 – 9 | 6370 Kitzbühel | Austria
PHONE +43 (0)5356 – 733 34FAX +43 (0)5356 – 666 15 892EMAIL gtr @ intecohotel.comWEB www.intecohotel.com
CHIEF EXECUTIVE OFFICERUlrich Heinz Werner Drewitz