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ICTD Review WorkshopICTD Review WorkshopMarch 26March 26--27, 200827, 2008
Agenda ItemsAgenda Items
�� Status of ICTD Project Status of ICTD Project
�� Status of Pilot initiatives Status of Pilot initiatives
�� Documentation ActivitiesDocumentation Activities
�� Financial Utilization Financial Utilization
�� MidMid--term evaluationterm evaluation
�� EndEnd--term evaluationterm evaluation
Project StatusProject Status
Pilot InitiativesPilot Initiatives
Andhra PradeshAndhra PradeshCGGCGGee--JusticeJustice1111
AshwiniAshwini
Village Information SystemVillage Information System
Mahiti MitraMahiti Mitra
DRISTIDRISTI
Mahiti ManthanaMahiti Manthana
ee--ProcurementProcurement
EE--KrishiKrishi
ii--Community Service CentersCommunity Service Centers
Enterprise Development ServiceEnterprise Development Service
Support of i4d magazineSupport of i4d magazine
Project NameProject Name
Byrraju FoundationByrraju Foundation
GILGIL
AbhiyanAbhiyan
WBSRDAWBSRDA
IT for ChangeIT for Change
DPAR, GoKDPAR, GoK
KSITMKSITM
Dept. of IT, GoHPDept. of IT, GoHP
Dev AlternativesDev Alternatives
CSDMSCSDMS
OrganizationOrganization
Andhra PradeshAndhra Pradesh1010
KarnatakaKarnataka66
West BengalWest Bengal77
GujaratGujarat88
GujaratGujarat99
KarnatakaKarnataka55
KeralaKerala44
Himachal PradeshHimachal Pradesh33
UP/MPUP/MP22
All IndiaAll India11
StateStateS. NoS. No
i4D Magazinei4D Magazine
Funds provided for 3 years (2005Funds provided for 3 years (2005--07) 07)
Printing and publishing magazinePrinting and publishing magazine
Content developed by NISG for ICTD Content developed by NISG for ICTD
newsletternewsletter
CSDMS request for funding support to be CSDMS request for funding support to be
extended for 2008extended for 2008
Knowledge Dissemination
EDSS EDSS –– UP & MPUP & MP
Implemented by Development Alternatives (DA)Implemented by Development Alternatives (DA)
Piloted in Bundhelkhand cluster (UP & MP)Piloted in Bundhelkhand cluster (UP & MP)
Packages development completed Packages development completed
Entrepreneurship training in progressEntrepreneurship training in progress
481 persons have been trained so far481 persons have been trained so far
96 enterprises set up 96 enterprises set up –– 145 jobs created 145 jobs created
Rural Livelihoods
EDSS EDSS –– UP & MPUP & MP
Issues affecting project implementationIssues affecting project implementation
Training volumes is an area of concernTraining volumes is an area of concern
Program has a user feeProgram has a user fee
Trainees selected based on passing eligibility criteria of crediTrainees selected based on passing eligibility criteria of credit t
institutionsinstitutions
Financial linkages with banks is a weak areaFinancial linkages with banks is a weak area
Loan Conversion rate lowLoan Conversion rate low
Number of jobs created is not high Number of jobs created is not high
Small enterprises such as Small enterprises such as kiranakirana shops, cycle store etc.shops, cycle store etc.
Family run enterprisesFamily run enterprises
Expansion of existing enterprisesExpansion of existing enterprises
Rural Livelihoods
iCoSCiCoSC-- Himachal PradeshHimachal Pradesh
Implemented by Dept. of IT, Govt. of HPImplemented by Dept. of IT, Govt. of HP
G2C services across 17 iG2C services across 17 i--CoSC centers in Shimla CoSC centers in Shimla
districtdistrict
Over 50 services across 27 departments are made Over 50 services across 27 departments are made
available for access to citizensavailable for access to citizens
Efforts on to provide integrated face of government to Efforts on to provide integrated face of government to
citizenscitizens
Integrated Services
iCoSCiCoSC-- Himachal PradeshHimachal Pradesh
Progress in last 3 monthsProgress in last 3 months
SugamSugam Billing application with common receiptsBilling application with common receipts
HIMSWAN connectivity provided in 15 centersHIMSWAN connectivity provided in 15 centers
Application Integration Framework to integrate legacy Application Integration Framework to integrate legacy
applicationsapplications
Project IssuesProject Issues
Project expenditure pace needs to be improvedProject expenditure pace needs to be improved
Centers need to be upgraded with infrastructureCenters need to be upgraded with infrastructure
Implementation of workflow for application needs to be Implementation of workflow for application needs to be
focused on focused on
Integrated Services
EE--Krishi Krishi –– KeralaKerala
Implemented by Kerala State IT MissionImplemented by Kerala State IT Mission
To utilize Akshaya To utilize Akshaya CentresCentres as delivery points for as delivery points for
Agriculture services Agriculture services
Platform provided forPlatform provided for
Marketing of agriculture produceMarketing of agriculture produce
Agriculture advisory servicesAgriculture advisory services
Soil testingSoil testing
Rural Livelihoods
EE--Krishi Krishi –– KeralaKerala
Project Strengths Project Strengths
Farmer side linkages are strongFarmer side linkages are strong
Farm advisory services, Farm advisory services, BhoomiBhoomi clubs helpfulclubs helpful
50,000 farmers registered50,000 farmers registered
Weak on inputs and marketing linkagesWeak on inputs and marketing linkages
Very few transactions are trackedVery few transactions are tracked
Input service providers inadequateInput service providers inadequate
Institutional buyers inadequateInstitutional buyers inadequate
Rural Livelihoods
ee--Procurement Procurement –– KarnatakaKarnataka
Being implemented by Govt. of Karnataka Being implemented by Govt. of Karnataka
StateState--wide endwide end--toto--end eend e--Procurement systemProcurement system
Implemented on a PPP modelImplemented on a PPP model
Funds provided only for design, development and Funds provided only for design, development and
change managementchange management
EE--Procurement cell set upProcurement cell set up
Governance
ee--Procurement Procurement –– KarnatakaKarnataka
Project StatusProject Status
Launched on a lowLaunched on a low--key basis in Nov 2007key basis in Nov 2007
Formal approval of modules by Working GroupFormal approval of modules by Working Group
10 tenders of 3 departments through system10 tenders of 3 departments through system
Training of govt. officials & contractors ongoingTraining of govt. officials & contractors ongoing
Project IssuesProject Issues
Project expenditure needs to improveProject expenditure needs to improve
Initial teething problems with new departments Initial teething problems with new departments
being added to system being added to system
Governance
Mahiti Manthana Mahiti Manthana –– KarnatakaKarnataka
Implemented by IT for Change (NGO) in 3 Talukas of Implemented by IT for Change (NGO) in 3 Talukas of
Mysore district, KarnatakaMysore district, Karnataka
MultiMulti--pronged strategy using pronged strategy using telecenterstelecenters, radio, video , radio, video
TelecentersTelecenters established established
Radio programs through Radio programs through KeluKelu SakhiSakhi
Radio & Video programs discussed at Radio & Video programs discussed at SanghaSangha shaleshale
Popularity of Popularity of KeluKelu SakhiSakhi increasing increasing
Calls being received from other districtsCalls being received from other districts
MahilaMahila SamakhyaSamakhya from other districts showing interestfrom other districts showing interest
Women Empowerment
Mahiti Manthana Mahiti Manthana –– KarnatakaKarnataka
Project IssuesProject Issues
Operators (Operators (SakhisSakhis) leaving NMK) leaving NMK
Process training starts all over again slowing down projectProcess training starts all over again slowing down project
Replicability is a issueReplicability is a issue
A lot of time taken for intensive training of A lot of time taken for intensive training of sakhissakhis
Process needs to be put in place that other agencies can Process needs to be put in place that other agencies can
use use
Full transfer of radio and video program to Full transfer of radio and video program to
community is a challengecommunity is a challenge
Women Empowerment
DRISTIDRISTI--West BengalWest Bengal
Implemented by Implemented by WBSRDA in WBSRDA in BurdwanBurdwan districtdistrict
IT based solution for all major functions of PanchayatIT based solution for all major functions of Panchayat
Financial ManagementFinancial Management
MicroMicro--planning planning
Capacity Building of Capacity Building of PRIsPRIs
Governance – Empowering Local Bodies
DRISTIDRISTI--West BengalWest Bengal
GPMS application GPMS application
166 GPs in 166 GPs in BurdwanBurdwan districtdistrict
800 GPs all over WB800 GPs all over WB
IFMAS installed at IFMAS installed at
31 Panchayat 31 Panchayat SamitisSamitis in in BurdwanBurdwan districtdistrict
186 GPs all over WB186 GPs all over WB
Communication software installed in 7 GPs and 10 PSCommunication software installed in 7 GPs and 10 PS’’
GIS application has been installed at 1 PSGIS application has been installed at 1 PS
Expected to be done in 3 more by month endExpected to be done in 3 more by month end
Governance – Empowering Local Bodies
DRISTIDRISTI--West BengalWest Bengal
MobileMobile--govtgovt services being exploredservices being explored
Inaccessible districtsInaccessible districts
Project IssuesProject Issues
GIS not yet fully operationalGIS not yet fully operational
Communication software installed and working in only 7 GPsCommunication software installed and working in only 7 GPs. .
Governance – Empowering Local Bodies
Mahiti Mitra Mahiti Mitra –– GujaratGujarat
20 Mahiti Mitra centers (3 with partner 20 Mahiti Mitra centers (3 with partner
agencies) set up across 380 village clustersagencies) set up across 380 village clusters
Lessons learntLessons learnt
Organization must have a strong development Organization must have a strong development
base in the regionbase in the region
Need to factor in different sections of community Need to factor in different sections of community
and work closely with themand work closely with them
Support Support panchayatpanchayat institutions in their functioninginstitutions in their functioning
Governance
Mahiti Mitra Mahiti Mitra –– GujaratGujarat
Current limitationsCurrent limitations
Backend integration with government process Backend integration with government process
Financial sustainabilityFinancial sustainability
Linkages/Integration with planned eLinkages/Integration with planned e--Gram / CSCGram / CSC
Scaling up planScaling up plan
Support KSupport K--Link to enable more centers through other Link to enable more centers through other
partnerspartners
Governance
Village Information System Village Information System -- GujaratGujarat
Implemented by Gujarat Informatics LimitedImplemented by Gujarat Informatics Limited
Establish rural kiosks in 100 villages of 5 talukas from 2 Establish rural kiosks in 100 villages of 5 talukas from 2
districts (districts (MehsanaMehsana and and PatanPatan))
Integrated with Integrated with eGrameGram project and CSCproject and CSC
GSWAN, GSWAN, AirtelAirtel & wireless connectivity to take ICT to & wireless connectivity to take ICT to
villagesvillages
Integrated Services
Village Information System Village Information System -- GujaratGujarat
Current StatusCurrent Status
Linking of project with Linking of project with eGrameGram project project
Mix of online and offline services offeredMix of online and offline services offered
Video conferencing startedVideo conferencing started
Project IssuesProject Issues
Project expenditure is a concernProject expenditure is a concern
Budget revision necessaryBudget revision necessary
Integrated Services
Ashwini Ashwini –– Andhra PradeshAndhra Pradesh
Implemented by Byrraju Foundation (NGO)Implemented by Byrraju Foundation (NGO)
AshwiniAshwini centers in 32 villages of West & East centers in 32 villages of West & East GodavariGodavari
districts of APdistricts of AP
Provide Virtual delivery of quality services in Health, Provide Virtual delivery of quality services in Health,
Education, Agriculture, Health, Livelihoods etc.Education, Agriculture, Health, Livelihoods etc.
2000 patients used Tele2000 patients used Tele--ECG program in Dec 2007ECG program in Dec 2007
Gram IT using Gram IT using AshwiniAshwini connectivity connectivity
Integrated Services/Rural Livelihoods
Ashwini Ashwini –– Andhra PradeshAndhra Pradesh
Project centers established and runningProject centers established and running
Working on sustainability optionsWorking on sustainability options
Loading need to be improvedLoading need to be improved
Linkages to be established with external agenciesLinkages to be established with external agencies
IBM, CDAC, ISRO, Narayana IBM, CDAC, ISRO, Narayana HridayalayaHridayalaya etc.etc.
Effective usage of network set up needs to be Effective usage of network set up needs to be
exploredexplored
Integrated Services/Rural Livelihoods
EE--Justice Justice –– Andhra PradeshAndhra Pradesh
Implemented by Center for Good Governance to Implemented by Center for Good Governance to
provide access to justice through provide access to justice through ICTsICTs
45 laws simplified into local language (Telugu)45 laws simplified into local language (Telugu)
All 8 kiosks operational in Krishna and Mahbubnagar All 8 kiosks operational in Krishna and Mahbubnagar
districts in APdistricts in AP
Governance – Access to Justice
EE--Justice Justice –– Andhra PradeshAndhra Pradesh
Project IssuesProject Issues
Financial and longFinancial and long--term sustainability is a issueterm sustainability is a issue
Not viable as a standalone serviceNot viable as a standalone service
Citizens approach expecting justice Citizens approach expecting justice
Citizens approach for legal queries rather than to register Citizens approach for legal queries rather than to register
casecase
Citizens hesitant to take recourse to legal options against Citizens hesitant to take recourse to legal options against
family membersfamily members
LSA needs to take up ownership for sustainabilityLSA needs to take up ownership for sustainability
Governance – Access to Justice
EE--Justice Justice –– Andhra PradeshAndhra Pradesh
IssuesIssues
Focus needs to be placed on Awareness buildingFocus needs to be placed on Awareness building
Citizens expect justice to be delivered at centersCitizens expect justice to be delivered at centers
Sustainability of kiosks after project completionSustainability of kiosks after project completion
Possible linkages with ePossible linkages with e--Seva, LSA, Seva, LSA, RajIVRajIV
Governance – Access to Justice
Documentation ActivitiesDocumentation Activities
Case StudiesCase Studies
Asmita M J.Asmita M J.
Datamation Datamation
Research Research
AnalystAnalyst
ICRISATICRISAT
IT for ChangeIT for Change
AgencyAgency
Draft report Draft report
submittedsubmitted
Gender Analysis Framework for Gender Analysis Framework for
the ICTD Projectthe ICTD Project
CompletedCompletedStudy of issues and challenges Study of issues and challenges
of existing information kiosksof existing information kiosks
PendingPendingICT for AgricultureICT for Agriculture
CompletedCompletedOperationalizingOperationalizing Gender Gender
Sensitivity, Inclusion and Sensitivity, Inclusion and
Empowerment in ICT for Empowerment in ICT for
Development projects in IndiaDevelopment projects in India
StatusStatusTitleTitle
Documentation ActivitiesDocumentation Activities
� Video Documentation
� Five films commissioned
• Flagship film for the ICTD Project
• 1 film on each theme (total 4)
� First rushes of 4 films submitted to NISG
� Films to be finalized by mid-April
� Proposal to develop film on each project at additional cost
� Proposal to publish ICTD Coffee Table Book
� Professional agency to be engaged
MidMid--Term EvaluationTerm Evaluation
MidMid--Term ReviewTerm Review
Conducted by 2 independent consultantsConducted by 2 independent consultants
Salient featuresSalient features
Appreciative of all project initiativesAppreciative of all project initiatives
Improving governance, citizen services Improving governance, citizen services
Usage of RBM has been a very good monitoring initiative Usage of RBM has been a very good monitoring initiative
Regular review workshops in project sites has been a useful Regular review workshops in project sites has been a useful
learning platformlearning platform
Highlighted project Highlighted project learningslearnings and issuesand issues
MidMid--Term ReviewTerm Review
Highlights of LearningsHighlights of Learnings
Information and development orientation required for ICTD Information and development orientation required for ICTD
initiatives to thriveinitiatives to thrive
Need to align with government entrepreneurship programsNeed to align with government entrepreneurship programs
SLAsSLAs important for maintaining service quality important for maintaining service quality
Data collection, regular updation and coordination necessary Data collection, regular updation and coordination necessary
for development planningfor development planning
ICTsICTs have been used as an effective tool for RTIhave been used as an effective tool for RTI
EndEnd--Term EvaluationTerm Evaluation
End Term EvaluationEnd Term Evaluation
End term evaluation exercise being conducted by ATIEnd term evaluation exercise being conducted by ATI
EE--Government Assessment FrameworkGovernment Assessment Framework
Results Based ManagementResults Based Management
Evaluation results will form basis for Evaluation results will form basis for
Release of last installment (10%) of fundsRelease of last installment (10%) of funds
Replication / Support of projectsReplication / Support of projects
Replication/Scaling upReplication/Scaling up
Criteria for further support from ICTD Criteria for further support from ICTD
Value of project to stakeholdersValue of project to stakeholders
Holistic project implementationHolistic project implementation
Lessons learnt from success and failureLessons learnt from success and failure
Corrective steps taken Corrective steps taken
Demonstrated level of sustainabilityDemonstrated level of sustainability
SustainabilitySustainability
Institutional FrameworkInstitutional Framework
CostCost--Effectiveness Effectiveness
ReplicabilityReplicability
TechnologicialTechnologicial innovationinnovation
Standardized processesStandardized processes
Evolution of project from conceptualization to implementationEvolution of project from conceptualization to implementation
Funds availability and proponentFunds availability and proponent’’s initiative in scaling ups initiative in scaling up
