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Project Project MahitiMahiti MitraMitra
PROJECTPROJECT
BACKGROUNDBACKGROUND
KutchKutch NavNav NirmanNirman AbhiyanAbhiyanAbhiyan: A network of 30
rural development NGOs
Governing Body Steering Committee
Setu Coverage: 380 villages Abhiyan Coverage: 450 villages
Creation Role
� Hunnarshala : Alternative Building technologies & Innovations
� Khamir : Craft Resource Centre
� Setu : Bridge role as a community facilitating Centre
� K-Link : ICT Program
� Eco-Tourism Cell
Servicing Role Collaborative Role
� Finance Management System
� Human Resource Support
� Training & Capacity Building of Staff
� Capacity Building of Rural Youth
� Information Management & Documentation
� Organizational Development service
� Fund Liason and Management
� Policy Advocacy
� Relief, Reconstruction & rehabilitation in disaster
� Drought Proofing Program
KK--Link Link (ICT Support Cell(ICT Support Cell))
SETUSETU
AbhiyanAbhiyan Geographical coverage Geographical coverage
• Largest District with 45,652 Sq km•Excluding Rann 22,369 Sq km•Population 15,26,321•Density : 28•No of Taluka : 10•No of Villages : 951•No. of Panchayats : 613•Literacy : 52.75 %•Sex ratio : 914
THEME OF PROJECT:THEME OF PROJECT: Grassroots eGrassroots e--Self GovernanceSelf Governance
TIME DURATION TO IMPLEMENT THE PROJECT:TIME DURATION TO IMPLEMENT THE PROJECT: Two Years Two Years
TARGET POPULATION:TARGET POPULATION: Primarily Panchayat Primarily Panchayat RajRaj Institution, Panchayat body and Institution, Panchayat body and
GramGram--SabhaSabha addressing various groups including women, farmers and people addressing various groups including women, farmers and people
engaged in traditional livelihoods etc.engaged in traditional livelihoods etc.
Objectives :Objectives :�� Enhancing the efficiencyEnhancing the efficiency and and transparencytransparency of local selfof local self--
governancegovernance
�� Enable Enable informed decisioninformed decision--makingmaking in local selfin local self--governance & governance & development through better understanding of their rights and development through better understanding of their rights and responsibilities responsibilities
�� Provide Provide digital networkingdigital networking and to facilitate two way communication and to facilitate two way communication between remote areas between remote areas PRIsPRIs and and JillaJilla Panchayat (JP)Panchayat (JP)
�� Develop capabilities for better Develop capabilities for better development planningdevelopment planning
�� Build capacities of local communities to become Build capacities of local communities to become meaningful meaningful partnerspartners in ein e-- self governance initiativesself governance initiatives
Project Outline :Project Outline :
Setu
Info. Manager
TeamLeader
ProjectCo-ord.
GramPrerak
Info.Co-ord.
PanchayatCo-ord.
EducationCo-ord.
HealthCo-ord.
NRMCo-ord.
AgricultureEng.
S/W Devloper
Network & System
Adm.
GeomaticOperator
Govt. LiasonOfficer
Mahiti-Mitra Center
ICT Project Mgr.
K-Link
CommunityOrganiser
ABHIYAN
Operator
Subje
ct S
up
po
rt Gro
up
Com
m. S
upport G
roup
Tech S
upport G
roup
SRSC
PROJECT PROJECT
STATUSSTATUS
- STATUS UPTO DEC’07 -
�COVERAGE TALUKA : 8
�TOTAL REVENUE : INR 3,04,345/-�TOTAL USER : 32,252.
� PAID USER : 16,156 (50.15 %)� UNPAID USER : 16,058 (49.85 %)
OUTPUTOUTPUT
ACHIEVEDACHIEVED
Contributed to comprehensive development of villages in Kutchdistrict by empowering the
existing self governance mechanisms
Improved governance Improved socio economic status
Improved awareness of Disaster
Improved Information access and awareness of rights of citizen
Improved health/education & water sanitation status
Improved health/education & water sanitation status
Improved access & usePHC/CHC/SC Services
Improved quality of education
Improved knowledge of computer education
Improved access to specialized Health Care
Improved knowledge of Health(TB/Malaria/HIV/AIDS)
BACK
Improved knowledge of Health (TB/Malaria/HIV/AIDS)
95
500
410
73
0
100
200
300
400
500
600
IEC material
prepared/mobilized Health
Health Worker Attended
Tele Health Sessions
TA
RG
ET
v/s
AC
TU
AL
Every month 2-3 sessions are conducted from Apollo hospital, A’bad on various subjects.
BACK
CD show on malaria prevention.
Improved access & use PHC/CHC/SC Services
250 250249
271
235
240
245
250
255
260
265
270
275
persons accessed
information on Primary
health services
person access health
related schemes
TA
RG
ET
v/s
AC
TU
AL
Awareness program on
Health related scheme at
Khambhara Mahiti-Mitra
BACK
BACK
Improved access to specialized Health Care
300
217
0
50
100
150
200
250
300
350
cases taken up through Tele medicine
TA
RG
ET
v/s
AC
TU
AL
� Tele-Medicine :
� Pulmonology
� Dermatology
� Ophthalmology
Improved quality of education
40
1000
30
914
0
200
400
600
800
1000
1200
IEC Primary education
materials prepared/
mobilized
children/ youngsters
accessed career
guidance
TA
RG
ET
v/s
AC
TU
AL
BACK
Tele-Education
Multimedia Education
persons enrolled in computer education
600
607
596
598
600
602
604
606
608
persons enrolled in computer education
TA
RG
ET
v/s
AC
TU
AL
BACK
Computer Education
Improved governance
Improved transparency and
access of records
Improved knowledge of
PRIs & its functions
BACK
Improved knowledge of PRIs & its functions
45
100
34
118
0
20
40
60
80
100
120
140
panchayats computerize
their functions
IEC materials prepared/
mobilized
TA
RG
ET
v/s
AC
TU
AL
BACK
Newsletter
Improved transparency and access of records
90
111
0
20
40
60
80
100
120
panchayat use Mahiti-Mitra for
certificates issued
BACK
Workshop with TalatiDemostrating use of ICT
Coordination with Talati@ Khawda MMFor certification.
Improved socio economic status
Improved access to livelihood based
info for Advisory services
BACK
Improved access to livelihood based
info for Advisory services
250
625
500
35
230
723
489
29
0
100
200
300
400
500
600
700
800
Cases refereed
to concerned
experts/ depts
persons applied
for schemes
persons
accessed legal
support
IEC materials
prepared and
mobilized
TA
RG
ET
v/s
AC
TU
AL
� Linkage with Experts :� Tele-Agri� Tele-Legal
� Tele-Animal Husbandry� Tele-Vocational Training
Legal Educational Portal
BACK
Improved Information access and awareness of rights of citizen
Improved accountable elected representatives and Improved
communication between govt. and public
BACK
Improved accountable elected representatives and
Improved communication between govt. and public
354
925
501
813
0
100
200
300
400
500
600
700
800
900
1000
IEC material
prepared /
mobilized
ICT applications
developed
persons have
accessed
information
TA
RG
ET
v/s
AC
TU
AL
Govt. Scheme Portal
BACK
Improved awareness of Disaster
Improved knowledge on disaster and Skills for
disaster handling system
BACK
Improved knowledge on disaster and Skills for disaster
handling system
25
13
0
5
10
15
20
25
30
IEC material prepared
TA
RG
ET
v/s
AC
TU
AL
Tele Consultation on
Disaster Mitigation
BACK
OUTCOMEOUTCOME
ACHIEVEDACHIEVED
Outcome AchievedOutcome Achieved
Panchayats used centre to support
their financial and administrative compliance
Growth rate of G2C services
Panchayats translated plans
(resource mapping)
into development action
Gramsabha Members benefited
through livelihood and
focused schemes
Panchayats use centres to
communicate to district level
panchayat and government officials
Panchayats use centres for services and information
No. of Panchayat Covered by MM : 157No. of Panchayat Covered by MM : 157
No. of Panchayat benefited : 105.No. of Panchayat benefited : 105.
No. of Transactions : 940.No. of Transactions : 940.
OUTCOME ACHIEVED : OUTCOME ACHIEVED : 67 %67 %
BACK
Panchayats use centres for
services and information
No. of Panchayat Covered by MM : 157No. of Panchayat Covered by MM : 157
No. of Panchayat benefited : 66.No. of Panchayat benefited : 66.
No. of Transactions : 175.No. of Transactions : 175.
Panchayats use centres to communicate
to district level panchayat and
government officials
BACK
OUTCOME ACHIEVED : OUTCOME ACHIEVED : 42%42%
No. of Panchayat Covered by MM : 157No. of Panchayat Covered by MM : 157
No. of Panchayat Implemented Plan : 72.No. of Panchayat Implemented Plan : 72.
No. of Plan Implemented : 80.No. of Plan Implemented : 80.
OUTCOME ACHIEVED OUTCOME ACHIEVED
46 %46 %
Planned & Development action activity :Planned & Development action activity :
–– Property Assessment (4)Property Assessment (4)
–– Health Camp (17)Health Camp (17)
–– NRM (21)NRM (21)
–– Health Mapping (3)Health Mapping (3)
–– Computerization (35)Computerization (35)
BACK
Panchayats translated plans
(resource mapping) into development action
No. of GM accessed information on Govt. Dept. : 3618No. of GM accessed information on Govt. Dept. : 3618
No. of GM accessed govt. Scheme Form : 3252No. of GM accessed govt. Scheme Form : 3252
No. of GM accessed govt. Scheme related info : 89No. of GM accessed govt. Scheme related info : 89
No. of GM accessed nonNo. of GM accessed non--govtgovt. Scheme related info : 58. Scheme related info : 58
No. of GM got Handicap entitlement : 113No. of GM got Handicap entitlement : 113
No. of GM facilitated ration card : 74No. of GM facilitated ration card : 74
OUTCOME ACHIEVED : OUTCOME ACHIEVED :
22 % transactions are govt. 22 % transactions are govt.
scheme & social welfare scheme & social welfare
related.related.BACK
Gramsabha Members benefited
through livelihood and focused scheme
No. of Panchayat Covered by MM : 157No. of Panchayat Covered by MM : 157
No. of Panchayat benefited : 36.No. of Panchayat benefited : 36.
No. of Transactions : 65.No. of Transactions : 65.
OUTCOME ACHIEVED : OUTCOME ACHIEVED : 23 %23 %
BACK
Panchayats used centre to support their
financial and administrative compliance
65
40
31
22
35
60
69
78
0
10
20
30
40
50
60
70
80
90
2005 2006 2007 2008
YEAR
% O
F U
SE
R Creating & Enabling EnvironmentGovernance & Development
BACK
Growth rate of G2C services
Replication of ConceptReplication of Concept
3 3 MahitiMahiti MitraMitra inaugurated within district :inaugurated within district :VRTIVRTI--SETU : 2SETU : 2 (Funded by : (Funded by : Care,IndiaCare,India))
KMVS : 1KMVS : 1 (Funded by : NASSCOM Foundation)(Funded by : NASSCOM Foundation)
10 Centers are functioning at 10 Centers are functioning at
PANCHMAHAL district of Gujarat.PANCHMAHAL district of Gujarat.
Plan for Scaling upPlan for Scaling up……..Enabling other organization members.Enabling other organization members.
Replicating role models from other projectsReplicating role models from other projects
Introduce Initiatives.Introduce Initiatives.–– Develop a Develop a cadre of rural cadre of rural parapara––IT professionals.IT professionals.
–– mobile based informationmobile based information dissemination.dissemination.
–– Develop and integrate content with applications for Develop and integrate content with applications for specific sectors.specific sectors.
TechnicalTechnical up gradationup gradation ::–– Multimedia Educational content.Multimedia Educational content.
–– Good bandwidth network connectivity.Good bandwidth network connectivity.
–– Equipment up gradation.Equipment up gradation.
SustainabilitySustainability
Not financially selfNot financially self--sustainable without compromising on sustainable without compromising on its development goals.its development goals.
MMsMMs will continue with a combination of grants and its will continue with a combination of grants and its own revenues for a yearown revenues for a year
During this year, plan for creating a publicDuring this year, plan for creating a public--private private sponsorship for each sponsorship for each mahitimahiti mitramitra will be developed for will be developed for long termlong term
Integrating with CSCs Integrating with CSCs –– as ICT support for cluster of as ICT support for cluster of CSCs. CSCs should be clients of MM ideally CSCs. CSCs should be clients of MM ideally –– but this but this requires planning and mandate from Government. requires planning and mandate from Government.
More revenue generating services will be developed and More revenue generating services will be developed and added for increasing the revenue generation of added for increasing the revenue generation of MMsMMs
PROBLEMS ENCOUNTEREDPROBLEMS ENCOUNTERED
Need for information established amongst community. Need for information established amongst community. However, need and use of information However, need and use of information technologytechnology by by community still to become active. community still to become active.
Specific strategy for encouraging women users being Specific strategy for encouraging women users being developed.developed.
Specific strategy for encouraging more senior citizen as user Specific strategy for encouraging more senior citizen as user needs to be developed.needs to be developed.
Network connectivity is still not at its satisfactory level. Network connectivity is still not at its satisfactory level. Wireless connectivity like WIWireless connectivity like WI--FI experimented but it requires FI experimented but it requires more resources to implement through out the district.more resources to implement through out the district.
Lack of computer literacy is a big issue not only at rural remotLack of computer literacy is a big issue not only at rural remote e center but also at district Admin.center but also at district Admin.
The real Problem is not having adequate and sufficient The real Problem is not having adequate and sufficient computerized data in public domain at district Admin.computerized data in public domain at district Admin.
Higher rate of IT staff turn out.Higher rate of IT staff turn out.
Maintaining regular, consistent up gradation of knowledge, Maintaining regular, consistent up gradation of knowledge, skills and perspective amongst skills and perspective amongst SetuSetu information coordinators information coordinators and and MahitiMahiti--MitraMitra operator is a challenge. operator is a challenge.
LESSONS LEARNTLESSONS LEARNTBy Easing complexity in technology we can get the high response By Easing complexity in technology we can get the high response in terms of in terms of community participants.community participants.
Highest level diffusion such that the citizens demand for more gHighest level diffusion such that the citizens demand for more government overnment services online which motivates the government to implement thesservices online which motivates the government to implement these services.e services.
How does the staff at the community center behave with the ruralHow does the staff at the community center behave with the rural citizens is a citizens is a key issue even if we are not able to satisfy their need.key issue even if we are not able to satisfy their need.
Compatibility of the new services introduced with the existing sCompatibility of the new services introduced with the existing social and ocial and cultural norms is always taken care of.cultural norms is always taken care of.
Rural people are more comfortable with the local operator.Rural people are more comfortable with the local operator.
Women are more comfortable with lady operator.Women are more comfortable with lady operator.
Only Socially sensitive technologists can enable better IT ConteOnly Socially sensitive technologists can enable better IT Content.nt.
Not enough awareness amongst Panchayats on potential of application in improving the Governance is established. Once that is achieved then proactive ness by Panchayats will increase.
Thanks !Thanks !
