ICT for Enterprise and eBusiness Beograd, 18 October 2008 Key challenges in EU–Serbia ICT research collaboration: The future of eGovernment and eBusiness

ICT for Enterprise and eBusiness

Beograd, 18 October 2008

Key challenges in EU–Serbia ICT research collaboration:

The future of eGovernment and eBusiness in Serbia

Dragan Stokic

Agenda

(Introduction)

o State of the Art

o Key developments, future research orientations, and related EU policies

o Workprogramme 2009-2010 (R&D area - ICT for Enterprises and eBusiness):

Objective 1.3. Internet of Things and Enterprise environments

Other

o Two FP7 projects: CuteLoop K-NET

Introduction: About ATB

Name: ATB Institute for Applied Systems Technology Bremen GmbH

Companyestablishing Year: 1991

● 14 projects in 4th Framework programme (1994-1998)● 15 projects in 5th Framework programme (1998 - 2002)● 10 projects in 6th Framework programme (2002 - 2006)● In 7th Framework programme (first 1,5 year – since 2007): 4 running

projects, 4 projects in negotiation

Introduction: ATB’s strategic business areas

System Analysis and Design•Business process reengineering

•Automation of production technology•Optimisation of technical systems

System Analysis and Design•Business process reengineering

•Automation of production technology•Optimisation of technical systems

Software SystemsTechnology

•Development of application-specific software systems•Development of software products

•Selection and introduction of software systems•Training in the methodology of software engineering

Software SystemsTechnology

•Development of application-specific software systems•Development of software products

•Selection and introduction of software systems•Training in the methodology of software engineering

Knowledge Management•Industrial applications of KM approaches

•Knowledge based systems, ontologies and applications for tele-diagnostics and remote maintenance

in complex automation systems •KM tools for identification of the problem reasons

in manufacturing processes and the generation of action plans to eliminate these reasons

Knowledge Management•Industrial applications of KM approaches

•Knowledge based systems, ontologies and applications for tele-diagnostics and remote maintenance

in complex automation systems •KM tools for identification of the problem reasons

in manufacturing processes and the generation of action plans to eliminate these reasons

EnvironmentalTechnology

•Optimisation of recycling processes

EnvironmentalTechnology

•Optimisation of recycling processes

Selected topics:

● Collaborative Working Environments in Industry

● Collaborative Networks

● Integrated enterprise – Networked Devices

● Internet of Things

State-of-the-art

What do we aim to achieve by 2016-2020 in this field?Where do we stand in this field ?

Collaborative Environment

Discovery of group resources

Collaborative Contexts

Digital models of Product/Process

Monitoring/tracing of collaboration among artefacts

. . .

Optimal Team Composition

Current State● Difficulties in collaboration among teams

(geographically dislocated) – especially between shop-floor and other areas

● Problems in collaboration among manufacturing teams and wider communities (consumers)

2016 - 2020● Collaborative artefacts (collaborative devices)

● Collaborative environments everywhere

● Environment supporting collaboration among manufacturing teams and wider communities

● Impact upon creativity and innovation● Closer coordination between demand and supply

sides

● Impact in distribution of work, synchronisation and persistence of workspaces

● Limited productivity

● Constrained collective creativity and collaborative work on innovation

What do we aim to achieve by 2016-2020 in this field?

2016 - 2020

● Collaborative artefacts (collaborative devices)

● Collaborative environments everywhere

● Environment supporting collaboration among manufacturing teams and wider communities

Visions ● No more applications-oriented: only resources in activity

context + direct interaction

● Service-oriented approach

● Infrastructure supporting users in organizing, structuring, securing the work based on a diversity of best practice collaboration patterns

● Pro-active, goal oriented, culture-aware & hybrid environments to help individuals, groups, communities, organizations

● Applies to ALL collaborative spaces, not only work

● Should support social activities and relations

● Future workspace = hybrid (virtual – actual)● Impact upon creativity and innovation

● Closer coordination between demand and supply sides

● Impact in distribution of work, synchronisation and existence of workspaces


Teams (Extended Enterprise + Communities)

Robots Machine People

Middleware (Information)

Virtualisation

Collaboration services

Integration/Orchestration

Process/Activity Support


Visions● No more applications-oriented: only

resources in activity context + direct interaction

● Service-oriented approach

● Infrastructure supporting users in organizing, structuring, securing the work based on a diversity of best practice collaboration patterns

● Pro-active, goal oriented, culture-aware & hybrid environments to help individuals, groups, communities, organizations

● Applies to ALL collaborative spaces, not only work

● Should support social activities and relations

● Future workspace = hybrid (virtual – actual)

=

Collaborative Working Environments in Industry

Topic ChallengesCollaborative work in industry Collaboration models forindustry. Core collaborative services. Tools

for generation of collaborative services.

CWE architecture Emerging reference architecture for application in manufacturing industry.

Information infrastructure for collaboration

Information middleware for collaboration, virtualised resources.

Semantic-based knowledge management for collaborative work

Tools to adapt the ‘same knowledge’ to people with different backgrounds.

Collaborative multi-criteria decision making

Multi-criteria decision making in collaborative environments.

Security and IPR issues Services/tools for CWE in industry, taking into account access capabilities in industrial companies.

Collaborative Working Environments

Relevant EU Projects (FP6):

● CoSpaces - Innovative Collaborative Work Environments for Individuals and Teams in Design and Engineering

● C&R – A Collaborative Platform for Working and Living in Rural Areas

● EcoSpace – eProfessionals Collaboration Space www.ip-

ecospace.org ● InAmI (ATB partner) Innovative Ambient Intelligence Based

Services to Support Life-Cycle Management of Flexible Assembly and Manufacturing Systems

Collaborative Networks

Collaborative networks are appearing in a number of manifestations, including virtual organizations & enterprises, dynamic supply chains, professional virtual communities, etc. what has led to intensive RTD activities on their modelling.

Relavant Project: ECOLEAD (FP6) http://ecolead.vtt.fi/● ECOLEAD addresses the most fundamental and inter-related focus

areas, which form the basis for dynamic and sustainable networked organizations: o VO Breeding Environmentso Dynamic Virtual Organizations and o Professional Virtual Communities.

● The existence of an invisible, low-cost ICT infrastructure is a pre-condition for the establishment of truly dynamic collaborative networks.

Process of transforming communities from Open over Structured to Virtual

Collabarative Networks

Open universe of CI SMEs and RTDs

Virtual Breeding Environment

(VBE)Transfer from „Open“ to

„Structured“

Direct VCN

Establishment

SME-RTD VCN

- VBE Members acquisition- Sharing common principles

- VCN partners selection from the structured set- Fast expertise/resource allocation- Facilitated MSI

- Slow partner search and selection- No trust- No appropriate replacement

VCN Esta

blishment? Business

Opportunity ?

Initialisation of VBE Creation

Integrated enterprise – Networked Devices

Interaction Models

EnterpriseArchitecture Development

Trust,Security,

Privacy

BusinessorientedIntelligentAgents

User Interfaces

Devices, like enhanced RFID based Systems

Busi

ness

Rule

s

PET

Interaction Models


Interaction Models



Trust,Security,

Privacy

Trust,Security,

Privacy



User Interfaces


Busi

ness

Rule

s

PET

● Key Technology:o Mobile technology: RFID, GNSS

o SOA, EDA

o Agents

o …

Integrated enterprise – Networked Devices

● Interactions in business networks is often impossible between the supplier’s supplier and customer’s customer.

● Organisational and technical barriers:

o Complex and dynamic vertical and horizontal network dimensions.

o Self-organisation versus dynamic adjustments of the overall network.

o Evolving requirements (e.g. legislative demands, technology enablers).

o Process disturbances (e.g. deviations, incompatibilities).

o Incompatible platforms, applications, interfaces and data formats.

o Need to ensure privacy of data and trust of anonymous actors.

● Highly distributed networked devices are promising key potentials to enable interaction by a just-in-time information exchange.

Internet of Things

BrowserEmail...InternetPeople connected

eCommerceeBusinessOnline bankingeLearningeGovernmentVideo on demandCommunitiesOnline office…..Internet of ServicesServices connected

Location of objectsObject trackingSensing the worldAmbient intelligenceVirtual worldObject discovery…..Internet of ThingsObjects connected

Ap

plic

atio

ns

on

the

Inte

rnet

1998

Time

2006

The Future of the Internet : ‘Internet of Things’ subgroup, Bled, April, 2008

Internet of Things

o The Future of the Internet goes beyond today's traditional boundaries of the virtual world by being linked to the real world, world of objects and things.

o Link based on RFID tags and sensors embedded in objects that will allow the network to have real-time information on the whereabouts of any object (location, status, etc.)

o Capability to merge information coming from both the physical and the virtual world -> -> new applications and services in a variety of business of residential environments

Internet of Things

The Internet of Things (IoT), enabled by new services connecting the real life to virtual environments, will grow gradually through deployment of new applications (e.g. RFID product tracing, NFC payment devices, e-domestic appliances).

Key issues:

o new services

o interface standardisation and interoperability,

o dynamic configuration capability,

o level of trust

o information security supporting person privacy.

New business models

.

Internet of Things

Deployment barriers:o Architecture and Governance of IoT systems o Event-driven middleware o Scale o Spectrumo Resilience of systems o Sensor networks o “Plug and play” Sensors o Ad-hoc networks o Human computer interaction o Everyone becomes a user

Key developments, future research orientations, and related EU policies

● Cluster of European RFID Projects – CERP● European Future Internet Assembly● Bled Declaration: Towards a European Approach to

the Future Internet ● Internet of Things

● A wide range of research/application projects in Europe have been set up in different application fields. Communication between these projects is an essential requirement for a competitive industry and for a secure, safe and privacy-preserving deployment of RFID in Europe. To promote this exchange of information the "Cluster of European RFID Projects" has been founded in January 2007.

● The objectives of the cluster are: o Facilitate networking of different projects in Europe o Coordinate research activities o Assure coherence of work in Europe o Leverage expertise, talents, and resources and maximize impact o Establish synergies between projects

Cluster of European RFID Projects - CERP

● Projects participating: o ASPIRE, PDFBRIDGE, PDFCASAGRAS, EU-IFM, EURIDICE, INDISPUTABLE KEY, PDFiSURF,

PDFLEAPFROG, PRIME, PDFSMART, PDFSMMART, PDFStoLPaN, PDFSToP, TraSero AMI-4-SME (Ambient Intelligence Technology for Systemic Innovation in Manufactoring SMEs)o CE-RFID (Coordinating European Efforts for Promoting the European RFID Value Chain)o CuteLoop o PDFGRIFS (Global RFID Interoperability Forum for Standards)

● RFID Consultation Website ● http://www.rfid-in-action.eu/cerp

Cluster of European RFID Projects - CERP

http://www.fp7-aspire.eu/

http://www.rfid-in-action.eu/cerp/aspire.pdf

http://www.bridge-project.eu/

http://www.rfid-in-action.eu/cerp/bridge.pdf

http://www.rfidglobal.eu/

http://www.univiu.org/projects/euridice/

http://www.indisputablekey.com/

http://www.rfid-in-action.eu/cerp/indisputable-key.pdf

http://www.isurfproject.eu/

European Future Internet Assembly

•ASPIRE•COIN•CuteLoop•iSURF•CASAGRAS

•P2P NEXT•TA2•2020 3D Media•NAPA-WINE•SEA•ADAMANTIUM

•SAPIR•VICTORY•PetaMedia•CONTENT•4NEM

•P2P NEXT•TA2•2020 3D Media•NAPA-WINE•SEA•ADAMANTIUM

•SAPIR•VICTORY•PetaMedia•CONTENT•4NEM

•TRILOGY•4WARD •EFIPSANS•E3•SENSEI•CHIANTI•PSIRP•N-CRAVE•MOBITHIN•MOMENT•AUTOI•SMOOTH-IT •SOCRATES•ETNA•SENDORA•EURO-NF (NoE)•sISI•EIFFEL•eMOBILITY•MobileWeb2.0

•IRMOS•NEXOF-RA•RESERVOIR •SLA@SOI•SOA4ALL•OPEN•SHAPE•m CIUDAD•PERSIST•SERVFACE•S-CUBE•Service WEB 3.0•NESSI 2010

eMobility - NEM - NESSI - ePosss - ISI

Trust, Security, Privacy

Experimental facilities and test beds

Net

work

A

rchitec

ture

and

Mobili

ty

Conte

nt cr

eatio

n

and d

eliv

ery

Inte

rnet

of “T

hin

gs”

Ser

vice

s A

rchitec

ture

s

•MASTER•TAS3•PRIMELIFE•PRIMELIFE•TECOM•AVANTSSAR•AWISSENET•WOMBAT•PRISM•SWIFT•PICOS•eCRYPT II•FORWARD•THINK-TRUST

•ONELAB•PANLAB•VITAL•…

IPSTPNOESA

Bled Manifesto: Towards a European Approach to the Future Internet Sets the ambitions and opportunities for action at EU level Sets the pace in political terms Sets the key design principles of a network open to innovation and

change Calls on MS to organise their activities on the Future of the Internet Calls on MS to set up the R&D funding required to move Europe

ahead Creates the momentum that will facilitate the mobilisation of the

research constituency Provides the impetus for a coordinated debate on what the Future

Internet is or will be and what the answer of Europe should be Facilitates an understanding of what needs to be done to ensure the

emergence of strong EU playersIt is both a PR document as well as a Political document (Slovenia, France)Two drafts have been produced. Please help us converge to a single documentDr. J. Schwarz da Silva Director Converged Networks and Services

Information Society and Media Directorate General

The Future of the Internet: The "Internet of Things (IoT)" Subgroup

Projects involved:

● ASPIRE - IP

● COIN - IP

● CuteLoop - STP

● iSURF - STP

● CASAGRAS - SA

Meetings at Bled and in Madrid 2008

Objective ICT-2009.1.3: Internet of Things and Enterprise environments

a) Architectures and technologies for an Internet of Thingsb) Integrated business solutionsc) International co-operation and co-ordination

● Funding schemes a), b): IP, STREP; c): CSA ● Indicative budget distribution

o IP/STREP: 35 M€; the objective is to support at least 2 IPso CSA: 2 M€

● ICT Call 5 (2009)

FP7 Next Calls: Challenge 1. Pervasive and Trustworthy Network and Service Infrastructures

a) Architectures and technologies for an Internet of Things

o Architectures and technologies using open protocols, which enable novel Internet-based applications

o Optimised technologies covering distribution of intelligence

o Architectural models


b) Future Internet based Enterprise Systems

o Software platforms supporting highly innovative networked businesses

c) International co-operation and co-ordination

o Strategic visions covering the Internet of Things and/or integrated businesses o RFID: Exchange of best practices from field trials or the deployment of pilot projects as well as

collaborative pre-normative research aiming at global standards, part of the "Lighthouse priority project“).


Expected impact

● Strengthened competitiveness of European businesses in all sectors of the economy through more automated processes, new classes of applications, and more generic and open architectures, and through the support to dynamic and composite business models for the delivery of customisable high added value products or services.

● European leadership in the supply of integrated business solutions exploiting the fast development of RFIDs and smart tags and taking advantage of fusion between the real world and the virtual web-based world.


● Objective ICT-2009.4.2: Technology-enhanced learningo Reinforce the links between individual and organisational learning, and creativity: innovative solutions embedding learning experiences in

organizational processes and practices, through systems embracing talent, knowledge, workflow, collaborative innovation and competency management. Solutions should cover effectiveness of learning content, new forms of collective intelligence

and entail deeper understanding of the role of ICT for creativity, informal learning and collaborations (IP). Research should also address new ways of combining creative, cognitive and computational processes (STREP).

● Objective ICT-2009.4.3: Intelligent information managemento Collaboration and decision support: efficient and dependable problem solving and decision support systems for critical, information-bound domains in which our ability to share and exploit information is

outstripped by the rate of its growth in size and complexity. Intended beneficiaries include organisations with complex business processes and access control policies; scientific communities collaborating on challenging projects and building very large datasets; teams of professional creators working on complex designs or multimedia materials; and web communities with sophisticated cooperation needs. The effectiveness of such solutions will be tested against the requirements of the respective groups or communities.

FP7 Next Calls: Other (1)

● Challenge 2: Cognitive Systems, Interaction, Robotics Objective ICT-2009.2.1: Cognitive Systems and Roboticso New approaches towards endowing robots with advanced perception and action

capabilities,o New ways of designing and implementing complete robotic systemso "Virtual Institutes“


● Objective ICT-2009.6.3: ICT for energy efficiencyo ICT services and software tools enhanced with energy features ICT services and software tools that incorporate parameters for controlling emissions and energy consumption. Examples

include, but are not restricted to: CAD and simulation tools able to assess the full life-cycle energy associated with new products, processes and services before their realisation and including the influence of users' interaction; Enterprise Management Systems

able to implement energy savings and emissions trading across industry boundaries. Definition of patterns, profiles, methods, energy consumption models and their interrelations resulting in building blocks for interoperable services and software tools.

● NMP Call:

o NMP-2009-4.0-5 Innovative and knowledge-based tooling industry (new organisational models, including distributed engineering and manufacturing systems and ad hoc business models, for

shortening time-to-customers, being more cost effective and providing added-value services to the developing holistic and integrated European manufacturing approach)

o Networked production - No topics for the year 2009 -


Projects accepted in the 1st ICT Call in FP7 (summer 2007)

●CuteLoop - Customer in the Loop: Using Networked Devices enabled Intelligence for Proactive Customers Integration as Drivers of Integrated Enterprise

●K-NET– Services for Context Sensitive Enhancing of Knowledge in Networked Enterprises

2 FP7 projects

1st ICT Call 2007: 1.3. ICT in support of the networked enterprise – Target Outcome

● Generic integrated solutions for inter-enterprise interoperability and collaboration in the context of the networked enterprise,

● ICT architectures and platforms for the integrated enterprise to support massively distributed networked devices (e.g., enhanced RFID-based systems)

● Tools and technologies that enable intra-enterprise collaboration and the definition and execution of tasks and workflows for operation across multiple domains

1st ICT Call 2007: 1.3. ICT in support of the networked enterprise - Expected Impact

● Improving the competitiveness of enterprises in Europe by fostering the creation of new networked applications and services capable of interoperation across a wide variety of business domains and organisations of all sizes,

● Reinforcing Europe’s technology and industry strengths in application and business-specific software, service and applications development

CuteLoop project: Basic data

● Acronym: CuteLoop

● Title: Customer in the Loop: Using Networked Devices enabled Intelligence for Proactive Customers Integration as Drivers of Integrated Enterprise

● Grant Agr. No.: FP7-ICT-1-216 420

● Project Officer: Mr. Peter Friess

● Start Date: 01.02.2008

● End Date: 31.01.2011

● Duration: 36 months

● Total budget: 3.614.253 €

● EC funding: 2.495.436,00 €

www.cuteloop.eu

CuteLoop: Strategic Objectives

● Realising an approach for agile coordination in business networks, having customers as key drivers.

● Enabling distributed asynchronous interaction in an integrated enterprise.

● Facilitating exchange of knowledge among Large Enterprises, Small and Medium Enterprises and customers

CuteLoop: Basic Project Focus

● SME type actors, using mobile devices, RFID & GNSS

● Asynchronous interaction

● Loosely coupled actors in complex networks

● Decentralised interaction of peers

● Autonomous and offline realisation of tasks

● Enabling

o to decouple decentralised message routing from subsequent processing,

o decentralised and multi-layer autonomous and asynchronous optimisation of tasks in workflows of loosely coupled actors, not requiring defined organisational hierarchies and decision authorities,

o decentralised approach for communities of Interest and trust,

o innovative interactions among actors(especially with customers)

CuteLoop Working Topics

● Facilitating usage of enhanced RFID-based systems and Global Navigation Satellite Systems.

● Architecture, combining principles from service oriented and event driven architectures.

● Software agents for distributed and asynchronous interaction.

● Secure network of interest and trust, realising novel security services.

● Application scenarios from food chain and construction industry.

Interaction Models


Trust,Security,

Privacy


User Interfaces


Busi

ness

Rule

sPET

Interaction Models


Interaction Models



Trust,Security,

Privacy

Trust,Security,

Privacy



User Interfaces


Busi

ness

Rule

sPET

CuteLoop: Overall Rational

InteractionModels

GenericInteractionServices

Key RTDResults Integration Test &

Assessment

Event-driven Architecture

& SOA

Event-driven Agents

Decentralised Security & Trust

BasicServices

Event-drivenAgents

SecurityServices

Customisation

Construction IndustryApplication Scenario

Food IndustryApplication Scenario

InteractionModels

GenericInteractionServices

Key RTDResults Integration Test &

Assessment

Event-driven Architecture

& SOA

Event-driven Agents

Decentralised Security & Trust

BasicServices

Event-drivenAgents

SecurityServices

Customisation





Pro-ducer

Pro-duce

TraderDistrib.center retail

Box

Box

Quality Info

Pro-duce

Box

Pro-duce

Box

BoxBox Box

Satellite

Tracking/tracing/Monitoring/Quality information flows

AccessPlatform

Services

Boxmanagement

system

CuteLoop: Food Industry Scenario

CuteLoop project: Consortium Overview – Roles and Description

● RTD Partnero ATB, DE Distributed Systems & Agents/ AmI Techn./ Systemic Innovationo Uni Bonn, DE Supply chain management/ Agri-Food/ Interaction models/ ECRo UNINOVA, PT Architectures and Platforms/ Middleware/ Interoperability

● Promotion of ICT Architectures and Standardisationo TheOpenGroup, UK Security/ Enterprise Architectures/ Interoperability/ Standardso ETSI, FR Standards/ Telecommunication/ RFID/ Interoperability/ Protocol

Testing and Competence Centre

● ICT Provider & Service Provider member organisationo Trace, DE SW Vendor/ Massively Distributed Systemso EuroTeleServ, LU Satellite based Services/ GNSS/ service provider member

organisation

● Solution & Technology End-Userso Euro Pool, NL End User/ Provider of RFID enhanced returnable packing for

fresh productso CAPEB, FR French Construction Association for small and

micro construction industry

CuteLoop: Partners

Interaction Models


UNINOVA, TOG, EuroTeleServ, ETSI

UniBonn, ATB, UNINOVA, Trace

ATBEuroTeleServ

ATBTrace

ETSITrust,Security,Privacy


ATB, UniBonn,Trace

TOG, EuroTeleServ,

ETSI Trace

UNINOVA

UNINOVA

Interaction Models



UNINOVA, TOG, EuroTeleServ, ETSI

UniBonn, ATB, UNINOVA, Trace

ATBEuroTeleServ

ATBTrace

ETSITrust,Security,Privacy

Trust,Security,Privacy



ATB, UniBonn,Trace

TOG, EuroTeleServ,

ETSI Trace

UNINOVA

UNINOVA

K-NET project: Basic data

● Acronym: K-NET

● Title: Services for Context SensitiveEnhancing of Knowledge inNetworked Enterprises

● Grant Agr. No.: FP7-ICT-1-215584

● Project Officer: Mr. Manuel Mateo Goyet

● Start Date: 01.12.2007

● End Date: 30.11.2010

● Duration: 36 months

● Total budget: 1 999,4 K€

● EC funding: 1 485,2 K€

http://www.K-NET-fp7.eu

K-NET Rationale

The objective of K-NET is to explore the fundamental problem:

How different services can be used to enhance knowledge and knowledge management (KM)

services to support collaboration and interoperability within a networked enterprise?

K-NET: Key hypothesis

● The context under which the knowledge is collectively generated and managed can be used to enhance this knowledge for its further utilisation within the intra-enterprise collaboration.

● By extracting the context under which the knowledge is generated/used in a network (e.g. goals, teams involved, temporal and spatial aspects), it is possible to enrich this knowledge to be more effectively used within the future work.

K-Net - Services for Context Sensitive Enhancing of Knowledge

Net

wo

rked

Ent

erpr

ise

k n o w l e d g e m o n i t o r i n g

c o n t e x t e x t r a c t i o n

k n o w l e d g er e p o s i t o r y

knowledge

enhancement

k n o w l e d g e s h a r i n g

K-NET: Defining context & monitoring knowledge

● How to define a context model which may optimally support the proposed concept?

● How to effectively get information/knowledge on previous work, i.e. on the process of generation/usage of knowledge, in order to extract a context?

o information from networked devices (e.g. PCs, control systems, RFID)

o observation of work, social interactions

● Monitoring and recording virtual work has to be effectively solved without requiring actors to explicitly document their actions.

K-NET: Enhancing knowledge

● Once the work is effectively monitored and documented, the problem is how to enhance the knowledge generated/used to be useful for future work, i.e. how to re-use this knowledge to solve future problems, taking into account dynamic changes in work conditions.

K-Net conceptual flow

Actual Context

Repository of Previous Collaboration Situations

COLLABORATION SITUATION PACKAGING

ENHANCING KNOWLEDGE AND PRESENTATION

SIMILAR SITUATIONS SEARCH BASED ON ACTUAL CONTEXT

EXTRACTION OF ACTUAL CONTEXT

MONITORING OF KNOWLEDGE BASED

COLLABORATION ACTIVITIES

ONTOLOGY

SERVICES

ONTOLOGY

K-NET partners

N

etw

orke

d E

nter

pris

e

k n o w l e d g e m o n i t o r i n g

c o n t e x t e x t r a c t i o n

k n o w l e d g er e p o s i t o r y

k n o w l e d g e s h a r i n g

ATB and UNINOVA

DERI and ATB

UNINOVA and DERI

MBASOASINAEL

Application scenarios

● Scenario 1: ‘Knowledge Window’ for involvement of customers and employees involvement in systemic product innovation. K-NET services will be directly used in the ‘Knowledge Window’ to ‘on-line’ provide knowledge in a form which is appropriate for re-use as well as to support collaborative provision of ideas by providing ideas generated under ‘similar’ context.

● Scenario 2: Improved service content in Networked Enterprise. K-NET services will be used to monitor activities on problem solving, extract context in which these problems are being solved, and enhance the knowledge to be re-used. Important issues to be addressed are IPR and data protection.

● Scenario 3: Resources sharing in Networked Enterprises. K-NET services will be used to monitor work on re-programming automated lines and solving different problems regarding the workflow when using these lines for various products. K-NET services will extract context under which the machines are used and enrich the knowledge in order to be re-usable in sharing the resources.

Documents

ICT for Enterprise and eBusiness Beograd, 18 October 2008 Key challenges in EU–Serbia ICT research collaboration: The future of eGovernment and eBusiness