HS210 Medical Office Management

Unit 1 Seminar

Unit 1 Seminar …

• Review of Syllabus and Expectations

• Unit 1 Review (Chapter 3)• Questions

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History

• The first medical assistants were probably neighbors lending a helping hand.

• The need for both administrative skills and clinical skills emerged as record keeping and other business details became more vital in physician offices.

• Schools began offering training programs in the late 1940s.

• Medical assistant organizations began developing in 1950, and certifying examinations followed soon after.

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Duties

• Administrative medical assisting duties.

• Clinical medical assisting duties.

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• Taking medical histories • Explaining treatment procedures to patients • Preparing patients for examination • Assisting the physician during the examination • Collecting and preparing laboratory specimens • Performing basic laboratory tests • Instructing patients about medication and

special diets

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Clinical Duties

• Preparing and administering medications as directed by a physician

• Authorizing prescription refills as directed • Drawing blood • Taking electrocardiograms • Removing sutures and changing dressings • Other duties allowed by state regulation and

under physician direction

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Clinical Duties

• Using computer applications • Answering telephones • Greeting patients • Updating and filing patient medical records • Coding and filling out insurance forms • Scheduling appointments • Arranging for hospital admissions and laboratory

services • Handling correspondence, billing, and bookkeeping • Other duties allowed by state regulation and under

physician direction04/21/23 7

Administrative Duties

Medical assistants are found in:• physicians’ offices• chiropractors’ offices• podiatrists’ offices• hospitals• surgery centers• freestanding emergency centers

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Why is “professionalism” important for the medical assistant?

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Professionalism

Medical Office Manager

• Scheduling: Medical office managers are responsible for the schedules of physicians in the medical practice. This involves looking over any appointments scheduled by other members of the office team and checking for any potential timing conflicts.

• Finances: The medical office manager often oversees the financial operations of the practice by making deposits, reconciling account information and paying bills.

• Facilities: Medical office managers help arrange regular cleaning staff as well as routine and emergency maintenance visits for the building's facilities. They also order necessary medical and office supplies for the practice.

• Billing: Medical office managers oversee the billing efforts of the practice, either by supervising medical billers or performing the functions on their own. Medical billing involves submitting claims to insurance companies, processing the company's response, and submitting billing statements to patients for any unpaid balances.

• Supervision: Medical Office managers supervise other members of the practice's staff, such as receptionists, medical billers, transcriptionists and medical assistants. This supervision often involves hiring, training, coaching, delegating, disciplining and assessing performance.

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Continuing Education

The professional medical assistant must continually learn about the medical profession and the newest trends and information that affect the medical assistant profession.

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Continuing Education

• Reading literature related to the area in which the medical assistant is employed

• Attending educational seminars• Attending meetings and conventions for

medical assistants• Taking advantage of CEUs

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Projections data from the National Employment Matrix

Occupational Title SOC Code Employment 2006 Projected Employment 2016

Change 2006 - 2016

Number Percent

Medical Assistants 31-9092 417,000 565,000 148,000 35

Occupational Title SOC Code Employment 2008 Projected Employment 2018

Change 2008 - 2018

Number Percent

Medical assistants 31-9092 483,600 647,500 163,900 34

04/21/23 13Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2008-09 Edition, Medical Assistants, on the Internet at http://www.bls.gov/oco/ocos164.htm (visited April 12, 2009 and January 1, 2011).

American Association of Medical Assistants

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LOCAL CHAPTERS

Alaska Society of Medical Assistants: http://www.alaskamedicalassistants.org

Michigan Society of Medical Assistants:http://www.MSMAonline.org

Ohio Society of Medical Assistants: http://www.ossma.org

Arkansas Society of Medical Assistants:http://arsma.org

Minnesota Society of Medical Assistants:http://www.mnsma.org

Pennsylvania Society of Medical Assistants:http://www.pasociety-cma.org

Connecticut Society of Medical Assistants:http://www.ctsma.org/

Minnesota Society of Medical Assistants:http://www.mnsma.org

South Carolina Society of Medical Assistants:http://www.scsma.org

Florida Society of Medical Assistants: http://www.fsmaonline.org/

Nebraska Society of Medical Assistants:http://nsmaonline.org

South Dakota Society of Medical Assistants: http://www.sdsma.net

Illinois Society of Medical Assistants:http://www.ilsocmedasst.org

New Hampshire State Society of Medical Assistants:http://www.nhsma.com

Tennessee Society of Medical Assistants: http://www.TNSMA.org/

Indiana Society of Medical Assistants:http://www.insocmedasst.org/

New Jersey State Society of Medical Assistants:http://www.njma.org/

Texas Society of Medical Assistants:http://www.tsma-tx.org

Iowa Society of Medical Assistants:http://www.iowasma.org

New Mexico Society of Medical Assistants: http://nmsma.netfirms.com/

Virginia Society of Medical Assistants:http://www.virginiasocietyofmedicalassistants.org

Maryland Society of Medical Assistants:http://www.msma-online.org

New York State Society of Medical Assistants:http://www.nysmedassist.org

Washington State Society of Medical Assistants:http://www.wssma.org

Massachusetts Society of Medical Assistants: http://www.medicalassistant.org/

North Carolina Society of Medical Assistants:http://members.aol.com/nccmas/ncsma.html

Wisconsin Society of Medical Assistants: http://www.wsma.net

Unit 1 Seminar

Good Night!

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