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Online Invoice Portal
Invoices and Payments at a glance
The HRS GROUP Online Invoice Portal
Online Invoice Portal - Invoices and Payments at a glance © All rights reserved.
• Your HRS commission overview
• Manage, check and pay – all directly and easily online
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1) The HRS GROUP Invoice Portal at a glance
2) How to start
3) How to enter/change a password
4) How to receive the monthly invoice
5) How to check the invoice
6) How to search for a reservation/invoice
7) How to pay the invoice
8) How to see the invoice details (as PDF)
9) How to add new users and delete old user
Online Invoice Portal - Invoices and Payments at a glance © All rights reserved.
Detailed instructions
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1) The HRS GROUP Online Invoice Portal at aglance
Online Invoice Portal - Invoices and Payments at a glance © All rights reserved.
Useful features at a glance
• Manage the invoice and check if all data are
accurate
• If you need to make any amendments to the
invoice you may proceed directly online within
the given period of 7 days
• Pay the invoice right away online, either via
SEPA or with your credit card
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Online Invoice Portal - Invoices and Payments at a glance © All rights reserved.
• We have sent out the invitation to the HRS GROUP
Online Invoice Portal via email
• Please register with your preferred email address and
selected password
• If you have to handle several hotels, every email
address has to be registered once
2) How to start
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3) How to enter/change the password
Online Invoice Portal - Invoices and Payments at a glance © All rights reserved.
• You may assign a new password by using your HRS hotel number and registered email
address
• If the entered email address does not match just click the link „Need help?“ to show all
available registered email address (encrypted)
• An email to reset the password will be sent to the properly completed email address
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4) How to receive the monthly invoice
Online Invoice Portal - Invoices and Payments at a glance © All rights reserved.
• Once a new invoice is available in the HRS GROUP Online Invoice Portal you will receive an email alert to
your registered email address
• Upon receipt of this message you have 7 days to check and, if neccesary, to amend the invoice
• Any correction to the invoice has to be done directly online (see “How to check the invoice”)
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5) How to check the invoice
Online Invoice Portal - Invoices and Payments at a glance © All rights reserved.
• Go to the appropriate invoice
• Click on „Revise“ in the drop down menu of the mentioned
invoice (1)
• Search for the adequate booking reference
• Please choose „Details“ to modify or „Cancel booking“ (2)
• Click on „Save“. The status of the booking shows „Changed“ (3)
• After completing your corrections click „Submit changes“ to
complete the process (4)
• In the overview the status of the invoice changed to
„correction submitted“
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6) How to search for a booking/invoice
Online Invoice Portal - Invoices and Payments at a glance © All rights reserved.
• Please use the search feature of your browser: With the key combination CTRL+F you may search for
the booking number, the guest or company name as well as the arrival and departure date in the
invoice overview (1)
• The search window - depending on the browser - opens top right or bottom left (2)
• The feature „History“ will provide all invoices for the last and the current calendar year (3)
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7) How to pay the invoice
Online Invoice Portal - Invoices and Payments at a glance © All rights reserved.
• Click on „Pay“ next to the outstanding balance
• In the next window you will see all open positions at a glance where you may choose if you want
to pay all invoices or just selected ones
• Click on „Next“
• Select one of the given payment methods and click on „Next“ (Germany and EU - SEPA or credit
card payment, outside the EU only credit card payment possible)
• Check your entries again and choose „pay now“
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8) How to see the invoice details (as PDF)
Online Invoice Portal - Invoices and Payments at a glance © All rights reserved.
• Click PDF to download a copy of your invoice (1)
• Click on „Revise“ or „Details“ to see and edit the booking data (2)
• The remaining deadline for correction is mentioned (3)
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9) How to add new users and
delete old users
Online Invoice Portal - Invoices and Payments at a glance © All rights reserved.
• Click on Manage Users (1)
• Click on „Add“ and enter the email address of the new user and
the visibility date and go to „Invite“ (2)
• The new user will receive an invitaition to register for the HRS
GROUP Online Invoice Portal
• To delete users please click on „Delete“ in front of the desired
user (3)
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