HRM 326 Final Exam All Possible Questionshttp://hwminute.com/downloads/hrm-326-final-exam-all-possible-questions/

1. Business strategy influences how the company uses all of the following capitals EXCEPT:a. Physical capitalb. Financial capitalc. Human capitald. Internal capital2. To use _________ to gain a competitive advantage requires linking the companys human resources practices (such as training and development) to the business strategy.a. Virtual capitalb. Human capitalc. Financial capitald. Physical capital3. This provides employees with immediate access to information, advice, and guidance.a. Diversification of the learning portfoliob. Improved customer servicec. Creating a sharing knowledged. Electronic performance support systems (EPSS)4. Centralized training means that training and development programs, resources, and professionals are primarily housed in one location and decisions about training investment, programs, and delivery methods are made from inter-related departments.a. Trueb. False5. Research suggests that the company satisfaction with the outsourcing of training and development depends on company-supplier trust and the specificity of the contract.a. Trueb. False6. An organizational analysis involves determining the appropriateness of training, based on all the following parameters, EXCEPT:a. The companys business strategyb. The resources available for trainingc. Support by managers and peers for training activitiesd. The competitions market standing7. A mid-level manager questioning aspects such as who should be trained is involved with which variable of needs assessment?a. Organizational analysisb. Task analysisc. Person analysisd. Feedback analysis8. The following are all advantages associated with online technology (software) method of needs assessment EXCEPT:a. Objectivenessb. Can explore unanticipated issues that may surfacec. Requires limited human involvementd. Minimizes interruption of work9. With respect to person analysis, a major pressure point for training is poor or substandard rewards system:a. Trueb. False10. Trainees need to understand what specifically they are expected to learn in the training program.a. Trueb. False11. Regardless of the training methods, all of the following are some of the conditions which must be present for learning to occur, EXCEPT:a. Providing opportunities for trainees to practice and receive feedbackb. Conducting guest lectures and involving established trainersc. Identifying any prerequisites that trainees need to successfully complete the programd. Allowing trainees to learn through observation and experience.12. This includes specialized knowledge that employees need in their jobs.a. Intellectual skillsb. Attitudesc. Verbal informationd. Motor skills13. This relates to the learners decision regarding what information to attend, how to remember and how to solve programsa. Cognitive strategiesb. Intellectual skillsc. Attitudesd. Verbal information14. Pedagogy gives the instructor major responsibility for making decisions about learning content, method, and evaluationa. Trueb. False15. Seating arrangement at the training site should be based on an understanding of the desired type of trainee interaction and trainee-trainer interaction.a. Trueb. False16. ______ refers to the collection of information including what, when, how, and from whom that will be used to determine the effectiveness of the training program.a. Training effectivenessb. Training outcomesc. Evaluation designd. Training evaluation17. What provides a way to understand the investments that training produces and provides information needed to improve training?a. Evaluative designb. Training evaluationc. Training effectivenessd. Training criteria18. _______ can be used as a dress rehearsal to show the program to managers, trainees, and customers.a. Evaluative trainingb. Summative evaluationc. Formative evaluationd. Pilot testing19. Identify the third level outcome amongst the following Kirkpatricks four-level framework for categorizing training outcomes.a. Resultsb. Behaviorc. Learningd. Reactions20. Skill-based outcomes include acquisition or learning of skills and use of skills on the jobs.a. Trueb. False21. All of the following are the most frequently used training techniques EXCEPT:a. Computer-based games and simulationsb. Instructor-led classroomsc. Workgroups and manualsd. Role plays22. The following are all advantages of using videos as a component of training EXCEPT:a. Trainers can review, slow down, or speed up the lessonb. Trainers can watch the video multiple times if they have access to it during and after the training session.c. Trainees are provided with consistent instructiond. The dramatic theme of the video enhances the important learning points23. In case studies, trainees are required to analyze and critique the actions taken, indicating the appropriate actions and suggesting what might have been done differentlya. Trueb. False24. Meaningfulness of business games are enhanced if they are imaginativea. Trueb. False25. Vicarious reinforcement occurs when a trainee sees a model being reinforced for using certain behaviors.a. Trueb. False26. This typically involves videoconferencing and/or computers for the delivery of instructions from a trainer to trainees who are different locations.a. Web-based trainingb. Distance learningc. E-learning supportd. Blended learning simulations27. Which one of the following is NOT an advantage of e-learning?a. Supports the companys business strategy and objectivesb. Training can be delivered to geographically dispersed employeesc. It can link learners to other content, experts, and peers.d. Provides ample proof concerning return on investment.28. Online learning allows more employees to gain access to these types of programs in a quicker time period than if face-to-face instruction is used.a. Trueb. False29. Simply providing learning control ensures that trainees will use all the features provided by online learning.a. Trueb. False30. Which of the following is evidence supporting the assertion that companies are investing in more training?a. Higher net sales per employeeb. Higher gross profits per employeec. Higher ratios of market to book valued. Both A & Be. All of the above31. Learning is defined asa. a temporary change in cognition that results from experience and may influence behavior.b. a relatively permanent change in understanding and thinking that results from experience and directly influences behavior.c. a relatively permanent change in understanding and thinking that models behavior.d. a temporary change in understanding and thinking.32. According to the text, _____ provides the opportunity for learning and _____ is a result of the learning.a. education; trainingb. development; trainingc. training; developmentd. education; developmente. none of the above33. To understand a managers development needs, you must first understand _____.a. the strategic direction of the organizationb. the technology of the managers unitc. the managers unit structure in relation to the rest of the organizationd. both B& Ce. all of the above34. Which of the following is not an advantage to using externally based training programs for mangers?a. Exposes managers to current thinking and theory in the management areab. Quality of instruction is superiorc. Allows an interchange of ideas among managers from different organizationsd. Costs less per person for the training35. Which of the following statements about corporate universities is not true?a. Their numbers are increasingb. Able to control what is taught to fit company needsc. Is much less expensived. Only viable for large organizations