HPE Synergy 12Gb SAS Storage User Guide · 2019-01-17 · HPE Synergy 12Gb SAS Storage User Guide Part Number: 789815-004 Published: May 2018 Edition: 4 Abstract This document is

HPE Synergy 12Gb SAS Storage UserGuide

Part Number: 789815-004Published: May 2018Edition: 4

AbstractThis document is for the person who installs, administers, and troubleshoots the HPE Synergy12Gb SAS Connection Module, HPE Synergy D3940 Storage Module, HPE Smart Array P542DRAID Controller, and HPE Smart Array P416ie-m SR Gen10 Controller for the HPE Synergy12000 Frame. Hewlett Packard Enterprise assumes you are qualified in the servicing of computerequipment and trained in recognizing hazards in products with hazardous energy levels.

© Copyright 2016, 2018 Hewlett Packard Enterprise Development LP

NoticesThe information contained herein is subject to change without notice. The only warranties for Hewlett PackardEnterprise products and services are set forth in the express warranty statements accompanying suchproducts and services. Nothing herein should be construed as constituting an additional warranty. HewlettPackard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.

Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use,or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer SoftwareDocumentation, and Technical Data for Commercial Items are licensed to the U.S. Government undervendor's standard commercial license.

Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett PackardEnterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprisewebsite.

Contents

Product overview.........................................................................................6Synergy SAS Storage features............................................................................................................6HPE Synergy 12Gb SAS Connection Module.....................................................................................6

Features....................................................................................................................................6Front panel and LED definitions............................................................................................... 7

HPE Synergy D3940 Storage Module.................................................................................................7Features....................................................................................................................................7Front panel components...........................................................................................................8Front panel and LED definitions............................................................................................... 8Side panel...............................................................................................................................10Device bay numbering............................................................................................................10SmartDrive hot-plug drive LED definitions.............................................................................. 11VRM........................................................................................................................................12

HPE Smart Array controllers............................................................................................................. 13HPE Smart Array P542D RAID Controller..............................................................................13HPE Smart Array P416ie-m Controller................................................................................... 15

Planning......................................................................................................17Performance......................................................................................................................................17Load balancing.................................................................................................................................. 17Wiring diagram.................................................................................................................................. 17Synergy D3940 drive count and performance details........................................................................19Synergy SAS storage solution planning guidelines...........................................................................20Server profile..................................................................................................................................... 21

Local storage configuration options........................................................................................21Server profile mobility............................................................................................................. 22Logical JBOD drive selection..................................................................................................22

Deployment................................................................................................ 23Installing Synergy SAS storage solution components.......................................................................23

12Gb SAS Connection Module installation guidelines............................................................23D3940 Storage Module installation guidelines........................................................................24Installing drives.......................................................................................................................26HPE Smart Array controller installation guidelines................................................................. 27

Configuration..................................................................................................................................... 29Firmware bundle.....................................................................................................................29Logical interconnect groups....................................................................................................30Enclosure group......................................................................................................................33Logical enclosure....................................................................................................................36Check alerts............................................................................................................................37Server profiles.........................................................................................................................41

Inventory............................................................................................................................................50Interconnect............................................................................................................................50Drive enclosure.......................................................................................................................50

Operations..................................................................................................52

Contents 3

Status event notifications...................................................................................................................52Receiving event notifications through HPE OneView GUI......................................................52Receiving event notifications through HPE OneView RESTapi.............................................. 53

Firmware............................................................................................................................................54Updating the firmware.............................................................................................................54

Modifying local storage......................................................................................................................55Expanding local storage......................................................................................................... 55Editing server profile...............................................................................................................56Reducing the number of frames in a logical enclosure without losing D3940 data................ 56Removing a storage module without disturbing servers in a frame........................................57Moving the D3940 Storage Module to a different bay............................................................ 57

Replacing Synergy SAS storage solution components..................................................................... 58Replacing 12Gb SAS Connection Module..............................................................................58Replacing Synergy D3940 Storage Module Enclosure...........................................................59Replacing D3940 I/O adapter................................................................................................. 61

Electrostatic discharge............................................................................. 62Preventing electrostatic discharge.....................................................................................................62Grounding methods to prevent electrostatic discharge..................................................................... 62

Specifications............................................................................................ 63Environmental specifications.............................................................................................................6312Gb SAS Connection Module specifications...................................................................................63D3940 Storage Module specifications...............................................................................................64P542D specifications.........................................................................................................................64P416ie-m specifications.....................................................................................................................65

Documentation and troubleshooting resources for HPE Synergy....... 66Documentation and troubleshooting resources for HPE Synergy..................................................... 66

HPE Synergy documentation..................................................................................................66HPE Synergy troubleshooting resources................................................................................67

HPE Synergy document overview (documentation map)..................................................................68

Acronyms and abbreviations................................................................... 70

Support and other resources................................................................... 72Accessing Hewlett Packard Enterprise Support................................................................................72Accessing updates............................................................................................................................ 72Customer self repair.......................................................................................................................... 73Remote support.................................................................................................................................73Warranty information......................................................................................................................... 73Regulatory information...................................................................................................................... 74Documentation feedback...................................................................................................................74

4 Contents

AcknowledgmentsMicrosoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in theUnited States and/or other countries.

Java™ is a US trademark of Sun Microsystems, Inc.

UNIX® is a registered trademark of The Open Group.

Acknowledgments 5

Product overviewSynergy SAS Storage features

Synergy SAS Storage supports the following types of devices that are designed for use in an HPE Synergy12000 Frame:

• HPE Synergy 12Gb SAS Connection Module

• HPE Synergy D3940 Storage Module

• HPE Smart Array P542D RAID Controller

• HPE Smart Array P416ie-m RAID Controller

HPE Synergy D3940 Storage Module is a 40 SFF drive bay module, and the HPE Synergy 12Gb SASConnection Module is a connection module that allows direct attached storage for up to 10 compute modulesper frame.

Synergy SAS storage is optimized for use as either a direct attached storage array or as software-definedstorage using HPE StoreVirtual VSA or similar solutions.

Storage modules connect to compute modules within a frame through the HPE Synergy 12Gb SASConnection Module. Any number of drive bays in a storage module can be composed with any computemodule for efficient use of available drives. Synergy SAS storage can scale up to 200 SFF drives with fivestorage modules in a single HPE Synergy 12000 Frame. Adding a second I/O adapter and second SASconnection module provides a redundant path to SAS drives inside the storage module, ensuring highavailability.

HPE Synergy 12Gb SAS Connection ModuleThe following components are located in the HPE Synergy 12Gb SAS Connection Module.

Features

• Hot Pluggable connection module for HPE Synergy 12000 Frame

• Dual Domain direct attached SAS architecture supported with HPE Synergy D3940 Storage Modulescontaining two I/O adapters

• 12 internal blade bay ports each containing 4x 12Gb/s SAS links

• Managed with HPE Synergy Composer and HPE OneView version 3.0 or higher

6 Product overview

Front panel and LED definitions

Item LED Status Definition

1 UID Off Normal

Solid blue Being identified

Flashing blue Firmware is beingupdated

2 Health Off Not powered up

Green Healthy

Flashing amber Error, there is a problemwith the module

HPE Synergy D3940 Storage ModuleThe following components are located in the HPE Synergy D3940 Storage Module.

Features

• The HPE Synergy D3940 Storage Module holds up to 40 hot plug SFF drives in a half-height double-widthstorage module designed for HPE Synergy 12000 Frames.

• Additional HPE Synergy D3940 Storage Modules can be added into an existing frame without poweringdown servers that are already in operation.

• Support for 12G and 6G SAS and SATA HDDs and SSDs.

• Simple configuration and setup with HPE Synergy Composer.

• Easy to maintain and troubleshoot with industry standard management tools including HPE System InsightManager.

• Optimized for use with HPE StoreVirtual VSA software to create a robust shared storage environmentinside and across Synergy Frames.

• HPE Synergy D3940 Storage Module supports mixing of different drive types (SAS/SATA, SSD/HDD) in asingle enclosure.

Front panel and LED definitions 7

NOTE: A composed logical drive or logical JBOD can be created using either a SAS SSD, SAS HDD,SATA SSD, or SATA HDD drive type.

• The modular design of the Synergy D3940 Storage Module allows the drive drawer to slide out to servicedrives or I/O adapters without interrupting the operation of other drives in the module.

Front panel components

Item Description

1 Storage module handle

2 Storage module handle release latch

3 Drive drawer handle release latch

4 Drive drawer handle

5 Product information tag

Front panel and LED definitionsThe front panel and LED layout shown in the following illustration is an example. Depending on your specificmodel, the LEDs might be different.

8 Front panel components

Item LED Status Definition

1 Drawer status1 Solid green Drive drawer is closed

Flashing green Drive drawer is open

Flashing amber Thermal warning, closethe drive drawer

2 UID Solid blue One or more drives arebeing located

Flashing blue Firmware flash inprogress

Off No drives are beinglocated

3 Health status Green Normal operation

Flashing amber Degraded condition

Flashing red Critical condition

4 Drive status (in priorityorder)

Solid amber One or more drives failed

Flashing amber One or more drives arepredicted to fail

Flashing green One or more drives arerebuilding or transforming

Solid green One or more drives aremembers of a logicaldrive

Off No drives are configuredby a RAID controller

5 Drawer power Green Storage module is in use,do not remove

Off Storage module is not inuse, safe to remove

Product overview 9

1 The drive drawer must be closed within five minutes after it is opened.

Side panelThe side panel layout shown in the following illustration is an example. Your specific model might be different.

Item Description

1 I/O adapter health LED

2 I/O adapter bay 1

3 I/O adapter bay 2

Device bay numbering

• 40 hot-pluggable small form factor drive bays

◦ For proper air flow, drives must be populated from back to front. Based on the following drivenumbering, begin populating bays 33 through 40, and continue to populate back to front, finishing withbays 1 through 8.

◦ Drive blanks are not required or provided.

• 2 hot-pluggable I/O adapter bays

◦ The first I/O adapter must be installed in I/O adapter bay 1.

◦ I/O adapter blanks are not required or provided.

◦ I/O adapter health status is solid green or solid amber.

10 Side panel

SmartDrive hot-plug drive LED definitions

Item Description Status

1 Locate• Solid blue = The drive is being identified by a host

application.

• Flashing blue = The drive carrier firmware is beingupdated or requires an update.

2 Activity ring LED• Rotating green = Drive activity.

• Off = No drive activity.

Table Continued

SmartDrive hot-plug drive LED definitions 11

Item Description Status

3 Do not remove LED• Solid white = Do not remove the drive. Removing

the drive causes one or more of the logical drives tofail.

• Off = Removing the drive does not cause a logicaldrive to fail.

4 Drive status LED• Solid green = The drive is a member of one or more

logical drives.

• Flashing green = The drive is rebuilding orperforming a RAID migration, strip size migration,capacity expansion, or logical drive extension, or iserasing.

• Flashing amber/green = The drive is a member ofone or more logical drives and predicts the drive willfail.

• Flashing amber = The drive is not configured andpredicts the drive will fail.

• Solid amber = The drive has failed.

• Off = The drive is not configured by a RAIDcontroller.

VRMThe VRM provides power to the D3940 Storage Module drive drawer by converting the 12 V input power tothe local power required by the drives and I/O adapters.

12 VRM

HPE Smart Array controllersThe HPE Smart Array controllers allow connection to SAS or SATA drives in the HPE Synergy D3940.

IMPORTANT: SATA drives are single-domain. Hewlett Packard Enterprise does not recommend SATAdrives with software-define storage such as VMware vSAN or HPE StoreVirtual VSA. In single-domain,a hardware fault could result in a cluster failure.

Depending on your configuration, use the following controllers:

• Gen9 compute modules—HPE Smart Array P542D RAID Controller

• Gen10 compute modules—HPE Smart Array P416ie-m SR Gen10 Controller

HPE Smart Array P542D RAID ControllerThe following components are located in the HPE Smart Array P542D RAID Controller.

Features

• Storage interface (SAS/SATA)

◦ 16 12Gb/s SAS physical links distributed equally across 2x4 internal ports and 2x4 external ports.

◦ 12Gb/s SAS technology delivers up to 1,200 MB/s theoretical bandwidth per physical link.

◦ 6Gb/s SATA technology delivers up to 600 MB/s theoretical bandwidth per physical link for directlyattached SATA drives.

• Host interface uses an 8x PCIe Gen3

HPE Smart Array controllers 13

• Mix-and-match SAS and SATA drives to the same controller. Deploy drive technology to fit the computingenvironment.

• RAID 0, 1, 10, 5, 50, 6, 60, 1 ADM, 10 ADM

• Recovery ROM protects against ROM corruption.

• Capable of supporting legacy and UEFI boot operation. RAID or HBA mode

• HPE SSD Smart Path

• Optional HPE SmartCache

• Optional HPE Secure Encryption

• PCIe Gen3 x8 link

• If there is an unexpected power outage, 2GB FBWC provides read ahead caching and write back cachingwith indefinite write cache data retention.

• The following features require the controller to be manually managed

◦ RAID 50 and 60

◦ Smart cache (requires license).

◦ FBWC (other than default setting)

◦ Stripe Size (other than default setting)

◦ Spare drive

◦ Spare activation modes

◦ Multiple logical drives in a single array

P542D controller ports and connectors

14 P542D controller ports and connectors

Item Description

1 SAS connector, port 4i

2 SAS connector, port 3i

3 Fabric connector

4 PCIe connector

HPE Smart Array P416ie-m ControllerThe following components are located in the HPE Smart Array P416ie-m Controller.

Features

• Host interface uses an 8x PCIe Gen3

• Up to 16 SAS/SATA lanes for internal or external drives

• RAID levels 0, 1, 5, 6, 10, 50, 60, 1 ADM, and 10 ADM

• Mixed mode RAID and HBA pass-through functionality simultaneously

• 12G SAS support

• UEFI and Legacy Boot modes

• Best RAID performance capabilities with large flash-backed write cache

• Smart Array management tools

Security

IMPORTANT: All the features described in this section only apply to the HPE Smart Array P416ie-mController.

Sanitize eraseWhen you sanitize erase a drive, you remove all sensitive information from a physical drive. This includesnon-volatile media, non-volatile cache, bad blocks, and overprovisioned areas. Sanitize erase operationscannot be stopped after starting, and the drive will continue to sanitize after a hot-plug or server reboot.During the sanitize erase operation, the drive is unusable until after the process is complete. After the erasecompletes, the drive will be kept offline to prevent access until re-enabled.

Sanitize erase methods

• Restricted - Using the restricted sanitize method means that until a drive successfully completes thesanitize operation, it will be unusable. If a restricted sanitize operation fails, you are only allowed to startanother sanitize operation, or, if the drive is under warranty, you can return it to HPE.

• Unrestricted - Using the unrestricted sanitize method means that the drive will be recoverable in the casethat the sanitize erase operation fails. User data may still be present on the drive. Not all drives supportunrestricted.

NOTE: These sanitize erase methods satisfy the requirements for the purge action set by the NationalInstitute of Standards and Technology. For more information about the purge action, see "Guidelines forMedia Sanitization" at the U.S. Department of Commerce website https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-88r1.pdf.

HPE Smart Array P416ie-m Controller 15

https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-88r1.pdf

https://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-88r1.pdf

Sanitize overwrite (HDD)Sanitize overwrite fills every physical sector of the drive with a pattern.

This method has the following benefits:

• Removes all sensitive information from the drive

• Once started, the drive will continue to sanitize regardless of resets and power cycles

Sanitize block erase (SSD)Sanitize block erase sets the blocks on the drive to a vendor-specific value, removing all user data.

This method has the following benefits:

• Removes all sensitive information from the drive

• Once started, the drive continues to sanitize regardless of resets and power cycles

P416ie-m controller ports and connectors

2

3

1

Item Description

1 Internal x4 Slim SAS port 4

2 Fabric connector

3 Internal x4 Slim SAS port 3

16 P416ie-m controller ports and connectors

PlanningPerformance

Measuring I/O performance is done from the host operating system. Some tools that measure I/Operformance include the following:

• Windows—PerfMon

• Linux—sar command from systat.

• VMware—vSphere Client disk

Load balancingWhen using a dual domain SAS topology, Smart Array has two paths that it could use to access each SASdrive. During power-up, Smart Array selects an optimal path for each drive during power-up, and then theSmart Array distributes half of the drives to each path. For example, odd bays use path one and even baysuse path two.

Dual domain path selection optimizes performance by allowing the controller to use the additional bandwidthavailable in the secondary drive path.

Wiring diagramBefore planning a frame level layout for your storage and compute modules, it is helpful to understand somebasic principles of how the frame is designed and how the connections are made between compute andstorage modules. D3940 Storage Module may be connected to any HPE Smart Array Controller-equippedcompute module that is installed in the same frame with the following configuration options:

• Redundant pairs of HPE Synergy 12Gb SAS Connection Module

• Nonredundant single HPE Synergy 12Gb SAS Connection Module

As a best practice, Hewlett Packard Enterprise recommends designing your storage fabric for full redundancy;however, nonredundant solutions are supported with the correct configuration. In the following figure, you willsee how the fabric allows for connections to single or dual I/O adapters in each storage module, as well asrouting required in nonredundant connections.

When configured for redundancy two connection modules are configured in the frame residing in ICM bays 1and 4, and each storage module contains a pair of I/O adapters. This redundancy provides dual paths foreach HPE Smart Array controller to be able to connect with any storage module in the frame regardless ofwhere in the frame the storage module is configured. However, when there are configurations where there iseither only a single connection module present or the connection modules and storage modules areconfigured nonredundant, make sure that the storage modules are aligned in the correct module bays to beserviced by the correct connection modules.

A SAS Connection module in ICM bay 1 will provide connection from the primary I/O adapter to any storagemodule in device bays 1-6. For device bays 7-12, ICM bay 1 is routed to the secondary (redundant) I/Oadapter. In a nonredundant storage fabric configuration, the secondary connection would not be active.Likewise, a SAS connection module ICM bay 4 will offer to connect to the primary I/O adapter of a storagemodule any place in device bays 7-12, but will not access the primary I/O adapter in Bays 1-6. If redundancyis not configured if the SAS fabric, it is required that connection modules in ICM 1 will only support storagemodules in device bays 1-6 and connection modules in ICM 4 will only support storage modules in devicebays 7-12, but will not access the primary I/O adapter in Bays 1-6. If redundancy is not configured if the SAS

Planning 17

fabric, it is required that connection modules in ICM 1 will only support storage modules in device bays 1-6and connection modules in ICM 4 will only support storage modules in device bays 7-12.

This routing does not impede compute module access to a storage module regardless of where the storagemodule is located. For example, a compute module in device bay 1 will connect to a storage module in devicebay 11, even in a nonredundant configuration, as long as the connection module is correctly placed in ICM 4to align with the location of the storage module.

Front view HPE Synergy 12000 Frame device bays

18 Planning

Back view HPE Synergy 12000 Frame ICM bays

Synergy D3940 drive count and performance detailsThe drive count and workload details in the following illustration are examples. The drive ratios listed are notfixed ratios and are only examples of an even distribution of drives across available compute modules.

Synergy D3940 drive count and performance details 19

Item Total D3940 drive bays Average Drive Count1 Maximum Performanceper Compute Module2

1 40 SFF drives 4 SFF 200K IOPS

2 80 SFF drives 10 SFF 500K IOPS

3 120 SFF drives 20 SFF 1M IOPS

4 160 SFF drives 40 SFF 1M IOPS

1 Based on full Synergy Frame.2 Assumes that 12G SAS SSD drives are running 4 KB random read workload using a redundant configuration.

Synergy SAS storage solution planning guidelinesWhen planning the installation of components in a frame, the following guidelines must be observed.

• Select up to three D3940 Storage Modules per frame when installing a single HPE Synergy 12Gb SASConnection Module.

• Select up to five D3940 Storage Modules per frame when installing dual HPE Synergy 12Gb SASConnection Modules.

• One SAS I/O adapter is included with every D3940 Storage Module.

• For redundancy and higher performance when using SAS drives, a second I/O adapter and connectionmodule must be added.

• Any compute module connecting to a D3940 Storage Module must have an HPE Smart Array Controllerpopulated in fabric 1, which is mezzanine slot 1 or 4.

NOTE: HPE Synergy graphics Mezzanine Card and HPE Synergy 480 Gen10 PCIe Expansion Moduleare not supported with Synergy SAS Storage because they must occupy Synergy 480 Gen 10 mezzanineslot 1. For GPU support, a Synergy 480 Gen10 Multi-MXM Expansion Module can be used with the SmartArray controller in mezzanine 4.

• If the D3940 Storage Module is configured with two SAS I/O adapters, a second SAS connection moduleis required.

20 Synergy SAS storage solution planning guidelines

• Each Synergy frame that contains at least one HPE Synergy D3940 Storage Module must also contain atleast one connection module.

• There can be no more than two HPE Synergy 12Gb SAS Connection Modules in each frame.

• The HPE Smart Array controller may require a Smart Storage battery to support cache operations (HPE96W Smart Storage Battery with 260mm Cable 782958-B21).

• The Smart Storage battery that is included with the following controllers can be shared with the mezzanineSmart Array controller:

◦ Gen9—P240nr

◦ Gen10—P204i-c SR or P408i-c SR

If there is not a Gen9 P240nr, Gen10 P204i-c SR, or Gen10 P408i-c installed in the frame, a SmartStorage battery kit may be ordered.

• If a premium backplane is used, the Smart Array controller that is cabled to the premium backplane mustbe installed in mezzanine slot 1.

• If a premium backplane and a Synergy 480 Gen10 Multi-MXM Expansion Module are configured, thepremium backplane will only support NVMe drives and does not support the Smart Array controller locatedin mezzanine slot 4.

• One SAS cable option kit is required for each premium backplane the HPE Smart Array controllers use ina compute module:

◦ Gen9 compute models—HPE Smart Array P542D SAS Cable Kit (815173-B21)

◦ Gen10 compute models—HPE Smart Array P416ie-m SR Gen10 SAS Cable Kit (871573-B21)

Server profileA server profile is a set of configuration settings and resources that are allocated to a compute module withinthe Synergy frame.

Local storage configuration optionsCreating a server profile requires the following information:

• Controller mode (RAID or HBA)—The Smart Array Controller can operate as a RAID controller or anHBA. The controller cannot operate in both modes simultaneously.

• Drive count—The number of drives required to create the logical JBOD and logical drive.

• Drive technology—Used to filter the drives located in the D3940 Storage Module to select between SASHDD, SATA HDD, SAS SSD, or SATA SSD.

• Minimum and maximum drive capacity—Used to filter the drives located in the D3940 Storage Moduleto select drives specified by the minimum and maximum drive capacity.

• RAID level (optional)—Used to specify the RAID level of the logical drive. This field does not appearwhen the controller is in HBA mode or when creating logical JBODs.

Server profile 21

Server profile mobilityA server profile can be moved to any compute module within the frame. The logical drive or logical JBODassociated with that server profile will automatically move to the destination compute module.

The following table describes the differences in the controllers for managing the front drives.

Controller Drive location Server profile mobility

P408i-c or S100i Internal Yes—Requires moving internal drives manually.

P416ie-m orP542D

Internal No

P416ie-m orP542D

D3940 Yes

The HPE Synergy 12Gb SAS Connection Module supports D3940 Storage Modules located within the frame.Server profile mobility is limited to a single frame.

Logical JBOD drive selectionHPE OneView creates logical drives and logical JBODs for the server profile using the following driveselection algorithm. After the server profile is created, the drive bay is continuously assigned even whendrives are removed or replaced by cycling through the following steps.

1. Locates a candidate list of unassigned drives that match the server profile input of drive technology anddrive capacity.

2. Attempts to select a contiguous group of candidate drives located within a single HPE Synergy D3940Storage Module.

3. Attempts to select a noncontiguous group of candidate drives located within a single HPE Synergy D3940Storage Module.

4. Attempts to select a noncontiguous group of candidate drives located across multiple HPE Synergy D3940Storage Modules.

22 Server profile mobility

Deployment

Installing Synergy SAS storage solution componentsMinimum requirements for VSAN configurations include the following:

• Smart Array driver—1.0.0.1060

• VMWare kernel— 6.5u1

12Gb SAS Connection Module installation guidelines

• The HPE Synergy 12Gb SAS Connection Module can be hot-installed in an operational frame.

• The HPE Synergy 12Gb SAS Connection Module does not have a power on/off button.

• Power is automatically applied or removed when the module is installed or removed from the frame. Powercan also be applied or removed through HPE OneView.

• For single-domain Fabric one deployments, the connection module must be installed in the followingconfigurations:

◦ If a D3940 Storage Module is installed in compute bays 1-6, the connection module must be installed inICM bay 1.

◦ If a D3940 Storage Module is installed in compute bays 7-12, the connection module must be installedin ICM bay 4.

• For dual-domain Fabric one deployments, the HPE Synergy 12Gb SAS Connection Module must beinstalled in ICM bays 1 and 4.

Installing 12Gb SAS Connection Module

Procedure

1. Open the release lever.

2. Install the HPE Synergy 12Gb SAS Connection Module, and then close the release lever.

Deployment 23

When installed in an operational frame, the module automatically powers up and performs a series ofPower On Self-Tests.

3. Observe the following actions during startup:

• All LEDs might flash amber, blue, off, and then green during the first two seconds while the connectionmodule is powering up.

• The green Health LED remains static when the frame link module powers up the SAS connectionmodule.

• Fans will slowly ramp up (9 minutes maximum) until the connection module firmware boots up.

4. If the Health LED is flashing amber or off, do one of the following:

• To ensure that the connection module is seated properly, remove the module from the frameInterconnect Bay and reinstall it by pressing firmly on the module and the locking latch handle.

• Verify that the frame has enough available power to power on the connection module.

• Verify that the connection module is installed in interconnect bays 1 or 4.

• Check the connection module status in HPE OneView.

D3940 Storage Module installation guidelines

• Installation of the D3940 Storage Module into the frame without drives requires one person.

• Installation of the D3940 Storage Module into the frame with drives requires two people.

• Install the D3940 Storage Module in any two adjoining frame bays.

• Make sure the storage module fits in the available frame bays.

• The drawer power LED will not illuminate green until a compute module containing one or more logicalJBODs that are assigned to the D3940 Storage Module is powered on.

24 D3940 Storage Module installation guidelines

• In single connection module configurations: if the SAS connection module is in ICM1, then the storagemodules are only supported in device bays 1-6.

• If the SAS connection module is in ICM4, then the D3940 Storage Modules are only supported in devicebays 7-12.

Installing D3940 Storage Module

Procedure

1. Prepare the storage module for installation by pressing down on the storage module handle release latch,which opens the storage module handle.

NOTE: The storage module handle arrives packaged in the closed position and must be opened prior toinserting into the frame.

2. Install a storage module by sliding it into the frame. Push the storage module handle to the closed positionuntil it clicks into place.

3. Press the driver drawer release latch and pull out the drawer with the driver drawer release handle.

4. Install a replacement/new drive, and then close the drive drawer.

Installing I/O adapter

Procedure


2. Install the D3940 Storage Module, and then close the release lever.

Installing D3940 Storage Module 25

Installing drivesThe D3940 Storage Module supports up to 40 SFF drives.

IMPORTANT: For proper cooling, drives must be populated from back to front. Bays 33-40 must bepopulated first and bays 1-8 must be populated last. Drive blanks are not required for storage modulesthat are not fully populated.

Procedure

1. Determine the status of the drive from the Hot-plug drive LED definitions.

CAUTION: Do not remove a drive with the Do Not Remove LED illuminated.

2. Back up all compute module data.

3. Press the driver drawer release latch and pull out the drawer with the driver drawer release handle.

IMPORTANT: The D3940 Storage Module must be closed within five minutes. The drawer statusLED blinks amber any time the drawer is open for longer than five minutes. To clear this condition,close the drawer for at least one minute to allow time for the drives to cool off.

26 Installing drives

4. Install a replacement / new drive, and then close the drive drawer.

IMPORTANT: For the new drive to appear in HPE OneView, the compute module must be poweredon for drive bays that are assigned to the logical JBOD.

To replace the drive, reverse the removal procedure.

HPE Smart Array controller installation guidelines

• Make sure that mezzanine cards are installed in server mezzanine slots that map to the selected Synergyframe interconnect bay.

• For the Synergy 480 compute module, it must occupy mezzanine slot 1.

• For the Synergy 660 compute module, it must occupy mezzanine slot 1 or mezzanine slot 4.

IMPORTANT: For more information about the association between the mezzanine bay and theinterconnect bays, see the HPE Synergy 12000 Frame Setup and Installation Guide in the HewlettPackard Enterprise Information Library (http://www.hpe.com/info/synergy-docs). Where you installthe mezzanine card determines where to install the interconnect modules.

Installing Smart Array controller

Procedure

1. Power down the compute module compute module.

2. Remove the compute module.

3. Place the compute module on a flat, level work surface.

4. Remove the access panel.

5. Locate the appropriate mezzanine connector. To locate the connector, see "P542D controller ports andconnectors" or "P416ie-m controller ports and connectors."

6. Remove the front panel/drive cage assembly.

HPE Smart Array controller installation guidelines 27

http://www.hpe.com/info/synergy-docs

7. Remove the mezzanine connector cover, if installed.

8. Install the mezzanine card. Press firmly on the PRESS HERE label above the mezzanine connector toseat the card.

2

2

2

1

9. If you are installing an HPE Smart Array P416ie-m RAID controller with a premium backplane, install androute the HPE SAS Cable for the controller from the premium backplane to the mezzanine card inmezzanine 1.

10. If you are installing an HPE Smart Array P542D Controller with a NVMe-enabled backplane, you mustconnect a SAS cable between the mezzanine card and the backplane.

28 Deployment

11. Install the access panel.

12. Install the compute module.

13. Power up the compute module.

ConfigurationThe components installed in the HPE Synergy 12000 Frame are configured through HPE OneView. For moreinformation, see the HPE OneView User Guide on the Hewlett Packard Enterprise website (http://www.hpe.com/info/synergy-docs).

IMPORTANT: Hewlett Packard Enterprise recommends that you create regular backups, preferablyonce a day and after you make hardware or software configuration changes in the managedenvironment.

Firmware bundleA firmware bundle, also known as an SPP, is a tested update package of firmware, drivers, and utilities.Firmware bundles allow you to update firmware on managed server blades and infrastructure (enclosures andinterconnects).

Creating a firmware bundle

Procedure

1. From the HPE OneView main menu, select the Firmware Bundles option.

Configuration 29



2. Click + Add Firmware Bundle, click Choose file, and then choose a Support Pack for ProLiant (SPP) toupload.

3. Click Start upload.

Logical interconnect groupsA logical interconnect group is a set of logical interconnects that represent the available networks based oninternal networks, uplink sets, and interconnect settings for a set of physical interconnects in a singleenclosure or set of enclosures.

You can have multiple logical interconnect groups per enclosure group.

30 Logical interconnect groups

Creating logical interconnect groups

Procedure

1. From the HPE OneView main menu, select the Logical Interconnect Groups option.

2. Click + Create logical interconnect group .

3. Enter a Name for the logical interconnect group.

4. Select the HPE Synergy 12Gb SAS Connection Moduleas the Interconnect type.

When a Synergy 12Gb SAS Connection Module is selected, the Enclosure count populates, and theInterconnect bay set becomes 1.

5. Click Select interconnects , and then choose an interconnect option for each bay.

Creating logical interconnect groups 31

32 Deployment

6. Click Create to finish, or click Create+ to create additional interconnect groups.

If both bays are set to none, a parameter validation error occurs.

Enclosure groupAn enclosure group is a logical resource that defines a consistent configuration for an enclosure. The networkconnectivity for an enclosure group is defined by the logical interconnect groups associated with theenclosure group. Enclosure groups allow administrators to provision multiple logical enclosures in aconsistent, predictable manner.

Enclosure group 33

Creating an enclosure group

Procedure

1. From the HPE OneView main menu, select Enclosure Groups.

2. Click + Create enclosure group.

3. Specify a unique Name for a new enclosure group.

4. Select an Enclosure count.

5. Choose how IPv4 addresses are managed.

6. Select a Deployment network type option.

7. Select the desired Logical Interconnect group options for each enclosure.

8. Select a Power mode option.

34 Creating an enclosure group

9. Click Create to create the enclosure group, or click Create+ to create multiple enclosure groups.

Deployment 35

If you need assistance with your entries, see the Enclosure Groups screen details section of the HPEOneView help (http://www.hpe.com/info/oneview/docs).

Logical enclosureA logical enclosure represents a logical view of a single enclosure with an enclosure group serving as atemplate. If the intended configuration in the logical enclosure does not match the actual configuration on theenclosure, the logical enclosure becomes inconsistent.

A logical enclosure is automatically created when a c7000 enclosure is added.

You must manually create a logical enclosure for HPE Synergy 12000 Frame enclosures.

Creating a logical enclosure

Procedure

1. From the Frame Link Module main menu, select Logical Enclosures.

2. Click +Create logical enclosure.

36 Logical enclosure

http://www.hpe.com/info/oneview/docs

3. Enter a unique name into the Name field.

4. Select a compatible Enclosure Group option.

5. Select a Firmware baseline option.

6. Click Create to create the enclosure group, or click Create + to create multiple logical enclosures.

Check alertsAlert messages are generated to notify you that some meaningful event occurred and that an action might berequired.

An event describes a single problem or change that occurred on a resource. Each alert includes the followinginformation about the event it reports: severity, state, description, and urgency. You can clear alerts, assignowners to alerts, and add notes to alerts.

While alerts have an active or locked state, they contribute to a resource’s overall displayed status. After youchange their state to Cleared, they no longer affect the displayed status.

DashboardThe charts on the Dashboard provide a visual representation of the general health and status of the applianceand managed resources in your data center. From the Dashboard, you can immediately see resources thatneed your attention. For direct access to resources needing your attention, click the resource name.

Each time you log in to the appliance, the Dashboard is the first screen you see. Select Dashboard fromthe main menu any time you want to see the Dashboard charts.

The Dashboard displays status of the most relevant resources that are associated with assigned user roles. Ifyou are assigned multiple roles, such as Network and Storage roles, the default dashboard displays thecombination of resources that each role would see on the dashboard. You can customizeyour Dashboard display by adding, deleting, and moving resource panels.

Checking alerts through the Dashboard

Procedure

1. From the Frame Link Module main menu, select Dashboard.

Check alerts 37

2. View the status charts for a summary of health status for each resource.

The number displayed next to the resource name indicates the total number of resource instances knownto the appliance. To learn more, click the resource name to display the resource's main screen and viewdetailed health and status information.

On a Status chart, a dark-gray chart slice indicates the number of resources that are not reportinginformation because they are either disabled or are not being managed by the appliance.

3. To filter the view of a resource based on its status, click the status icon.

Adding drive enclosure to the DashboardBy default, the Drive Enclosures cannot be viewed from the Dashboard. To view Drive Enclosure from theDashboard, the option must be manually selected.

Procedure

1. From the HPE OneView main menu, select Dashboard.

38 Deployment

2. Select the icon to the right of the Dashboard screen, and then click Add.

3. From the menu, select Drive Enclosure.

Deployment 39

4. Click Add to add the drive enclosure topic to the Dashboard, or click Add+ to include additional topics tothe Dashboard.

ActivityThe Activity page provides detailed information for each alert generated through HPE OneView.

Checking alerts through the Activity page

Procedure

1. From the HPE OneView main menu, select Activity.

40 Activity

2. View the details of each alert.

Check for errorsCheck the interconnects, drive enclosures, and logical interconnects for errors.

Server profilesA server profile captures key aspects of a server configuration in one place, including firmware levels, BIOSsettings, network connectivity, boot order configuration, local storage, SAN storage, and unique IDs. You canstore this configuration in a server profile template.

Server profiles and server profile templates are one of the features that allow you to provision convergedinfrastructure hardware quickly and consistently according to your best practices.

Store your best practice configuration in a server profile template and then use the server profile template tocreate and deploy server profiles. Server profiles allow your experts to specify a server configuration beforethe server arrives, quickly enabling your administrators to bring a new server under management when theserver hardware is installed.

Drives that are added to a storage module in one frame are not accessible to a compute module in a differentframe through the SAS fabric; rather, a storage module can be shared between frames using StoreVirtualVSA or a similar software-defined storage solution.

HPE OneView does not support RAID volumes that span local and DAS drives.

Check for errors 41

Creating server profiles

Procedure

1. From the HPE OneView main menu, select Server Profiles.

2. Click + Create profile.

3. Supply the requested data for the following panels:

• General

• OS Deployment Settings

• Firmware

• Connections

• SAN storage

• Boot settings

• BIOS settings

• Advanced

4. Under Local Storage, select the icon next to the storage controller mode.

5. Select one of the following:

a. For Gen9 models, see Creating Gen9 server profiles.

b. For Gen10 models, see Creating Gen10 server profiles.

Creating Gen9 server profiles

Procedure

1. Select one of the following local storage modes:

42 Creating server profiles

• Managed manually—Indicates that the storage controller is managed by the user outside of HPEOneView.

• RAID—Indicates HPE OneView configures the storage controller into RAID mode.

• HBA—Indicates HPE OneView manages the controller into HBA mode.

2. If Managed manually or HBA is chosen, click Create Logical JBOD.

a. Supply the following data:

• Name of the logical JBOD

• Number of physical drives

• Minimum drive size

• Maximum drive size

• Drive technology—SAS HDD, SATA HDD, SAS SSD, or SATA SSD

b. Click Create or Create + to create the logical JBOD.

3. If RAID is selected, click Create logical drive.


• Name of the logical drive

• RAID level—0, 1, 1 ADM, 10, 10 ADM, 5, or 6


• Minimum drive size

Deployment 43

• Maximum drive size

• Drive technology—SAS HDD, SATA HDD, SAS SSD, or SATA SSD

b. Click Create or Create + to create the logical drive.

4. Click Create or Create + to create the profile and apply it to the selected server hardware.

44 Deployment

Deployment 45

For more information about configuring the D3940 storage module using HPE OneView, see the HewlettPackard Enterprise website (http://www.hpe.com/info/oneview/docs).

Creating Gen10 server profiles

Procedure

1. For RAID or HBA modes, select, Manage Mezz 1 storage controller.

2. For unmanaged or HBA modes, select Create logical JBOD.


• Name of the logical JBOD


• Select drives using one of the following options:

◦ Drive type

◦ Size and technology

• Drive type—SAS HDD, SATA HDD, SAS SSD, or SATA SSD

• Select yes or no to Erase on delete.

b. Click Create or Create + to create the logical JBOD.

3. For RAID mode, select Create logical drive.


46 Deployment


• Name of the logical drive

• RAID level—0, 1, 1 ADM, 10, 10 ADM, 5, or 6

• Storage location


• Select drives using one of the following options:

◦ Drive type

◦ Size and technology

• Drive type—SAS HDD, SATA HDD, SAS SSD, or SATA SSD

• Accelerator

• Select yes or no to Erase on delete.

b. Click Create or Create + to create the logical drive.

4. Click Create or Create + to create the profile and apply it to the selected server hardware.

Deployment 47

48 Deployment

For more information about configuring the D3940 storage module using HPE OneView, see the HewlettPackard Enterprise website (http://www.hpe.com/info/oneview/docs).

Delete or force delete a server profileYou can delete a server profile that you no longer need. After you delete the server profile, the serverhardware is available for another server profile. Network connectivity is lost on the server if the profile had anetwork configuration in it.

If you are having connectivity issues with a server profile or if a remove action fails for a server profile, youcan forcibly delete it from the appliance.

IMPORTANT: Before deleting a profile with local storage settings, back up any important data.

Logical JBODs and logical drives on mezzanine controllers are deleted when the profile is deleted andtheir data will not be recoverable. It is also recommended that you create a backup of the HPE OneViewappliance before deleting such profiles as a way to recover access to the physical drives if the profile isdeleted accidentally.

IMPORTANT: Deleting a server profile that defines nonpermanent volumes will result in those volumesbeing deleted from the storage system. Consider obtaining a backup of the data on nonpermanentvolumes before deleting the profile.

NOTE: Deleting a server profile with SAN volumes attached can fail if there are communication issues withthe storage system. In such cases, retry deleting the profile or clean up the volumes and related objects fromthe storage system device manager and forcibly delete the profile.

Prerequisites

• Privileges: Infrastructure administrator or Server administrator

• The selected server hardware is powered off

Procedure

1. From the main menu, select Server Profiles.

2. In the master pane, select the server profile you want to delete.

NOTE: To run this action on more than one object, use the Shift or Ctrl keys to select multiple objects inthe master pane.

3. Select Actions > Delete.

4. Optional: Select Force delete server profile.

IMPORTANT: Forcibly deleting a server profile will ignore any errors that might occur. Ignoring errorscan result in the server hardware and interconnects to be in a state that will prohibit future use of theenclosure bay, or cause networking problems if other profiles use the same MAC addresses orWWNs as this profile.

After forcibly deleting a server profile, any server hardware assigned to it will appear asunassigned.

Drive erase does not occur if logical JBODs that have drive erase specified fail to delete.

Delete or force delete a server profile 49


5. Review the confirmation message, and click Yes, delete.

6. Verify in master pane that the profile was deleted.

InventoryInterconnect

You do not add interconnects to the appliance, you add enclosures and the interconnects in them are addedto the appliance automatically.

When you add an enclosure, the interconnects in the enclosure are added if they are members of a logicalinterconnect group of the enclosure group used to add the enclosure. If you remove an enclosure from thedomain, the interconnects are also removed from the domain.

Viewing interconnectsSelect Interconnects from the HPE OneView main menu.

Drive enclosureDrive enclosures are modules that contain a set of drive bays. The module is installed in an enclosure, andprovides composable storage to servers, through configuration in server profiles or server profile templates.

Viewing drive enclosuresSelect Enclosures from the HPE OneView main menu.

50 Inventory

Deployment 51

OperationsStatus event notifications

An alert message informs you that an event occurred that requires your attention.

An alert message is an important troubleshooting tool. It indicates when an event occurred and whichresource reported it. An alert message provides details about the event and suggests a solution.

If a user- or system-initiated action is complete, there is a record for it. If an action is not complete, you cansee which subtasks were completed or are still running and which subtasks are interrupted or stopped.

You can view all activities, filter the activities by several criteria to view only those activities you want to see,or search for a specific activity.

You can assign alerts to the appropriate administrator for their timely resolution. When issues are investigatedand resolved, you can clear them so they no longer require your attention.

You can annotate alert messages to keep a historical record of issues and their resolutions, or you can note adecision that affected the alert resolution.

You can see status event notifications through the HPE OneView GUI, RESTapi, or email.

Receiving event notifications through HPE OneView GUI

Procedure

1. From the HPE OneView main menu, select Settings.

2. Click Notifications, and then click Edit.

52 Operations

3. Enter a Sending email address.

4. Enter a Password if desired.

5. Enable Alert email.

6. Click Add alert email filter, add any desired alert filters, and then click OK.

Receiving event notifications through HPE OneView RESTapiYou can also use the REST API to receive status event notifications.

Receiving event notifications through HPE OneView RESTapi 53

REST API: /rest/alertsFor more information, see the HPE OneView REST API Reference.

FirmwareFirmware is preinstalled on each module in the factory, but an updated firmware version may be madeavailable on a periodic basis. Maintaining current firmware is critical for ongoing support and to ensure thatyour operating environment has the latest solution-level features and functions.

To view the installed firmware version, from the HPE OneView main menu, select either the interconnects ordrive enclosures page. Make note of the installed firmware version on each connection module. The Synergystorage module and connection module allow nondisruptive firmware updates, even in nonredundantconfigurations.

IMPORTANT: When two HPE Synergy 12Gb SAS Connection Modules are installed in a frame, makesure that they are running the same firmware version. If the connection modules are not on the sameversion, an alert appears in HPE OneView. To clear the alert, follow the steps in the Updating thefirmware section.

Updating the firmwareHPE OneView supports flashing the SAS connection module and D3940 storage module from both theLogical Enclosure and Logical Interconnect page. From the Logical Enclosure page, all devices in the frameare updated. From the Logical Interconnect page, only the device selected is updated.

The following procedure details updating firmware from the Logical Enclosure page and will update all devicesin the frame.

Procedure

1. From the HPE OneView main menu, select the Logical Enclosures option.

2. Click Actions, and then select the Update firmware option.

3. Select one of the two available firmware update options:

a. Orchestrated—Selected by default and is recommended to enable a fully nondisruptive firmwareupdate.

54 Firmware

IMPORTANT: An orchestrated firmware update requires that the current firmware and the newfirmware are compatible for a nondisruptive update. If the Orchestrated firmware update fails,HPE OneView advises that the Orchestrated firmware update was not complete and that aParallel firmware update is required. If the firmware update fails, the installed firmware will notchange, and functionality of the storage module and connection module will continueuninterrupted.

b. Parallel— A Parallel firmware update requires that the storage module and all connected computemodules be powered down to update the firmware.

4. Select a Firmware baseline option.

5. Select a shared infrastructure option in the Update firmware for field.

6. Select a Logical interconnect activation option.

7. Click OK.

Modifying local storage

Expanding local storageLocal storage can be expanded by adding new logical JBODs or logical drives, depending on how the localstorage is configured within the HPE OneView server profile. You cannot edit an existing logical drive orlogical JBOD. You can add a new logical JBOD or logical drive to the server profile, but the compute modulemust be powered off.

There are three ways to expand local storage:

• Manually managed

• HBA

• RAID

Expanding local storage also includes adding drives to the storage module when there are empty bays. Extrastorage modules can also be added to an existing HPE Synergy 12000 Frame without powering off theexisting compute modules.

IMPORTANT:

• Drives added to the storage module are not automatically zoned to compute module and remainunassigned until added to a server profile.

• Drives are detected automatically in the Composer.

Manually managedA user can manually manage expanding local storage by doing the following:

Modifying local storage 55

• Adding additional logical JBODs.

• Using a local HPSSA tool to perform an array expansion and logical drive extension of existing logicaldrives. Doing this will increase the number of member disks and extend the logical drive to utilize thecapacity of the larger array.

HBAAdd additional logical JBODs in HBA mode.

RAIDHPE OneView does not support expanding an existing logical drive. The following options detail how to useHPE OneView to either add more logical drives or modify existing logical drives.

A user can expand local storage using the RAID mode by doing one of the following:

• Adding more logical drives.

• Deleting an existing logical drive and creating a larger logical drive.

CAUTION: This action will delete data from the existing logical drive. Back up and restore the drivedata prior to performing this operation.

Editing server profile

IMPORTANT: The server must be offline and powered down before editing a server profile.

Reducing the number of frames in a logical enclosure without losing D3940data.

HPE OneView supports the ability to grow the number of frames in the logical enclosure by using existingfeatures documented within HPE OneView. However, in order to reduce the number of frames, you mustcomplete the following steps in order to delete an old logical enclosure and then create a new logicalenclosure without losing data.

Data is deleted in one of the two following ways:

• Creating a new logical JBOD.

• Deleting a server profile. Data will only be deleted in this instance if erase on delete was previouslyselected when the server profile was created. For more information, see Creating Gen10 server profiles.

Procedure

1. Label the old drive positions.

2. Record which drives were assigned to each server in HPE OneView.

3. Power down the servers.

4. Remove all drives from the D3940.

56 HBA

5. Delete the HPE OneView logical enclosure.

6. Insert spare drives into the D3940.

The spare drives must be the same drive type as the drives removed in step 4.

7. In HPE OneView, create a new logical enclosure and new server profiles, which includes new logicalJBODs.

NOTE: For more information, see Logical JBOD drive selection.

8. Verify the drives that are assigned by the logical JBOD match the drive assignments recorded in step 2.

9. Power down the server.

10. Remove the spare drives.

11. Insert the drives that were removed in step 4.

Make sure that the drives are inserted in their original drive positions.

Removing a storage module without disturbing servers in a frameRemove a storage module from a frame while keeping the nonstorage compute modules and serverspowered up and running.

Procedure

1. In HPE OneView, edit or delete all server profiles that contain the logical JBODs.

2. Edit the enclosure group by doing the following:

a. Delete the SAS logical interconnect group.

b. Edit the existing logical enclosure from the group.

3. Remove the storage module.

Moving the D3940 Storage Module to a different bay

Prerequisites

Hewlett Packard Enterprise supports moving the D3940 Storage Module to a different bay within the Synergyframe. Before moving the storage module, all logical drives exposed to the Smart Array and located in themezzanine slot must be in the OK state. If any logical drives are degraded or failed, you must repair thelogical drive and wait for the drive rebuild to complete.

Procedure

1. Remove the D3940 Storage Module.

2. Install the D3940 Storage Module into the new bay in the Synergy frame.

3. Access the HPE OneView storage enclosure page to ensure that the refresh completes and all the alertsclear.

This process may take several minutes to complete.

Removing a storage module without disturbing servers in a frame 57

4. Power on the compute modules.

5. Access HPE OneView and make sure that the server profiles are OK.

Replacing Synergy SAS storage solution componentsReplacing 12Gb SAS Connection Module

Removing the failed 12Gb SAS Connection Module

Procedure


2. Remove the failed module from the frame interconnect bay.

Installing the replacement 12Gb SAS Connection Module

CAUTION: Removing a module can significantly change air flow within the operating frame. Each framebay must be populated with a module or blanking panel for the frame to cool properly. Remove amodule or blanking panel from a frame bay only when a new module is available to install in that bay.

CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautionsbefore beginning any installation, removal, or replacement procedure. Improper grounding can causeelectrostatic discharge.

To install the replacement SAS connection module, see "Installing 12Gb SAS Connection Module."

Verifying proper operationCheck the following to verify that the module is working properly:

58 Replacing Synergy SAS storage solution components

• LEDs—See Front panel and LED definitions and check for healthy LED patterns.

• HPE OneView—View system information, status alerts, device information, and confirm that the devicestatus is Normal. For more information, see the HPE OneView user guide, available on the HewlettPackard Enterprise website(http://www.hpe.com/info/synergy-docs).

Replacing Synergy D3940 Storage Module Enclosure

Powering down the D3940 Storage ModuleTo disable the power LED, you must power down all the assigned compute modules or delete the assignedserver profiles. Actions within HPE OneView allow you to power down the D3940 Storage Module.

Removing the D3940 Storage Module

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internalsystem components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the D3940 Storage Modulebefore beginning any installation procedure. Improper grounding can cause ESD.

Procedure

1. Power down the D3940 Storage Module.

2. Identify the proper D3940 Storage Module.

Verify that the drawer power LED on the front of the storage module is off.

3. Label the drive bay locations for each drive.

4. Remove all the drives.

IMPORTANT: The replacement D3940 Storage Module must not contain drives.

5. Press the storage module handle release latch, and then pull out the storage module with the storagemodule handle.

Replacing Synergy D3940 Storage Module Enclosure 59


6. Place the D3940 Storage Module on a flat, level work surface.

7. Access HPE OneView and accept the D3940 Storage Module.

IMPORTANT: HPE OneView remembers missing drive enclosures that contain one or more logicalJBODs. To clear this condition, delete all the server profiles that use the missing drive enclosure.

a. From the HPE OneView dashboard, select logical interconnects.

b. From logical interconnects, select the SAS logical interconnect.

c. View the alerts.

d. Select the missing drive enclosure alert.

e. Select the action to replace the missing drive enclosure.

f. From the replace missing drive enclosure pop-up screen, select the replacement D3940.

g. Click Yes, replace.

h. Monitor the task progress to verify that it has completed.

8. Add all the drives back into the same drive bay locations.

9. Power up the servers.

Installing the replacement D3940 Storage ModuleTo install the replacement storage module, see "Installing D3940 Storage Module."

The drawer power LED will not illuminate green until a compute module containing one or more logicalJBODs that are assigned to the D3940 Storage Module is powered on.


60 Installing the replacement D3940 Storage Module


• HPE OneView—View system information, status alerts, device information, and confirm that the devicestatus is Normal. For more information, see the HPE OneView user guide, available on the HewlettPackard Enterprise website (http://www.hpe.com/info/synergy-docs).

Replacing D3940 I/O adapter

Removing the failed D3940 I/O adapter

Procedure


2. Remove the failed module from the frame interconnect bay.

Installing the replacement D3940 I/O adapterTo install the replacement I/O adapter, see "Installing I/O adapter."



• HPE OneView—View system information, status alerts, device information, and confirm that the devicestatus is Normal. For more information, see the HPE OneView user guide, available on the HewlettPackard Enterprise website (http://www.hpe.com/info/synergy-docs).

Replacing D3940 I/O adapter 61



Electrostatic dischargePreventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you must follow when setting up the system orhandling parts. A discharge of static electricity from a finger or other conductor may damage system boards orother static-sensitive devices. This type of damage may reduce the life expectancy of the device.

To prevent electrostatic damage:

• Avoid hand contact by transporting and storing products in static-safe containers.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.

• Place parts on a grounded surface before removing them from their containers.

• Avoid touching pins, leads, or circuitry.

• Always be properly grounded when touching a static-sensitive component or assembly.

Grounding methods to prevent electrostatic dischargeSeveral methods are used for grounding. Use one or more of the following methods when handling orinstalling electrostatic-sensitive parts:

• Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist strapsare flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To provideproper ground, wear the strap snug against the skin.

• Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet whenstanding on conductive floors or dissipating floor mats.

• Use conductive field service tools.

• Use a portable field service kit with a folding static-dissipating work mat.

If you do not have any of the suggested equipment for proper grounding, have an authorized reseller installthe part.

For more information on static electricity or assistance with product installation, contact an authorized reseller.

62 Electrostatic discharge

SpecificationsEnvironmental specifications

Specification Value

Temperature range1

Operating 10°C to 35°C (50°F to 95°F)

Non-operating -30°C to 60°C (-22°F to 140°F)

Short-term -5°C to 50°C (23°F to 122°F)

Wet bulb temperature

Operating 28ºC (82.4ºF)

Nonoperating 38.7ºC (101.7ºF)

Relative humidity (noncondensing)2

Operating 10% to 90%

Nonoperating 5% to 95%

Power requirement

Minimum 26 Watts (minimum with dual I/O adapters)

Maximum 500 Watts

1 All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per 1000 ft) to 3048 m(10,000 ft) is applicable. No direct sunlight allowed. Upper operating limit is 3,048 m (10,000 ft) or 70 Kpa/10.1 psia.Upper nonoperating limit is 9,144 m (30,000 ft) or 30.3 KPa/4.4 psia.

2 Storage maximum humidity of 90% is based on a maximum temperature of 45°C (113°F). Altitude maximum for storagecorresponds to a pressure minimum of 70 KPa.

12Gb SAS Connection Module specificationsSpecification Value

Communications• HPE OneView GUI

• HPE OneView Rest API

• HPE OneView interconnect serial console

Data path 12Gb/s SAS x4 to 12 device bays

Height 2.79 cm (1.1 in)

Depth 26.80 cm (10.55 in)

Width 19.25 cm (7.58 in)

Weight (maximum) 2.31 kg (5.10 lb)

Specifications 63

D3940 Storage Module specificationsSpecification Value

Data path 12Gb/s SAS x8 to 2 interconnect bays

Drive type• SAS SSD

• SAS HDD

• SATA SSD

• SATA HDD

Drive form factor SFF SmartDrive

Height 21.59 cm (8.5 in)

Depth 60.96 cm (24 in)

Width 12.7 cm (5 in)

Weight (maximum) 21.3 kg (47.0 lb)1

Weight (no drives installed) 10.0 kg (22.0 lb)

1 Approximate maximum weight. Specific maximum weight depends on the SFF drive manufacturer.

P542D specificationsThe P542D is for use only in Gen9 compute modules.

Feature Description

Controller

Board type Mezzanine form factor

Dimensions, cm 11.25cm x 12.42cm x 3.50cm

Dimensions, in 4.43in x 4.89in x 1.38in

I/O connection to the system board x8 PCIe Gen3

Maximum power required (approximate) 15 W

Internal SAS connector life expectancy 250 connect/disconnect cycles

Backup power 96 W HPE Smart Storage Battery

Drives

Supported drive types1

• 6 Gb/s SAS

• 6 Gb/s SATA

• 12 Gb/s SAS

Maximum number of logical drives 64

Table Continued

64 D3940 Storage Module specifications

Feature Description

Maximum number of physical drives Up to 71 external drives and 8 internal drives percontroller

RAID levels RAID 0, 1, 10, 5, 50, 6, 60, 1 ADM, 10 ADM

Environmental

Temperature range Operating, 10° to 55°C (50° to 131°F) Storage, -30°to 60°C (-22° to 140°F)

Relative humidity (noncondensing) Operating, 10% to 90% Storage, 5% to 90%

1 Not all servers support all drive types. For more information, see the server QuickSpecs on the Hewlett PackardEnterprise website (http://www.hpe.com/info/qs).

P416ie-m specificationsThe P416ie-m is for use only in Gen10 compute modules.

Feature Description

Controller

Board type Mezzanine form factor

Dimensions, cm 11.25cm x 12.42cm x 3.50cm

Dimensions, in 4.43in x 4.89in x 1.38in

I/O connection to the system board x8 PCIe Gen3

Maximum power required(approximate)

15 W

Internal SAS connector lifeexpectancy

250 connect/disconnect cycles

Backup power 96 W HPE Smart Storage Battery

Drives

Supported drive types1

• 6 Gb/s SATA

• 12 Gb/s SAS

Maximum number of logical drives 64

Maximum number of physicaldrives

Up to 238 drives per controller

RAID levels RAID 0, 1, 5, 6, 10, 50, 60, 1 ADM, 10 ADM

Environmental

Temperature range Operating, 10° to 55°C (50° to 131°F) Storage, -30° to 60°C (-22° to140°F)

Relative humidity (noncondensing) Operating, 10% to 90% Storage, 5% to 90%

1 Not all servers support all drive types. For more information, see the server QuickSpecs on the Hewlett PackardEnterprise website (http://www.hpe.com/info/qs).

P416ie-m specifications 65

http://www.hpe.com/info/qs


Documentation and troubleshooting resourcesfor HPE SynergyDocumentation and troubleshooting resources for HPESynergy

HPE Synergy documentationThe Hewlett Packard Enterprise Information Library (www.hpe.com/info/synergy-docs) is a task-basedrepository. It includes installation instructions, user guides, maintenance and service guides, best practices,and links to additional resources. Use this website to obtain the latest documentation, including:

• Learning about HPE Synergy technology

• Installing and cabling HPE Synergy

• Updating the HPE Synergy components

• Using and managing HPE Synergy

• Troubleshooting HPE Synergy

HPE Synergy Configuration and Compatibility GuideThe HPE Synergy Configuration and Compatibility Guide is in the Hewlett Packard Enterprise InformationLibrary (www.hpe.com/info/synergy-docs). It provides an overview of HPE Synergy management and fabricarchitecture, detailed hardware component identification and configuration, and cabling examples.

HPE Synergy Frame Link Module User GuideThe HPE Synergy Frame Link Module User Guide is in the Hewlett Packard Enterprise Information Library(www.hpe.com/info/synergy-docs). It outlines frame link module management, configuration, and security.

HPE OneView User Guide for HPE SynergyThe HPE OneView User Guide for HPE Synergy is in the Hewlett Packard Enterprise Information Library(www.hpe.com/info/synergy-docs). It describes resource features, planning tasks, configuration quick starttasks, navigational tools for the graphical user interface, and more support and reference information for HPEOneView.

HPE OneView Global DashboardThe HPE OneView Global Dashboard provides a unified view of health, alerting, and key resources managedby HPE OneView across multiple platforms and data center sites. The HPE OneView Global Dashboard UserGuide is in the Hewlett Packard Enterprise Information Library (www.hpe.com/info/synergy-docs). Itprovides instructions for installing, configuring, navigating, and troubleshooting the HPE OneView GlobalDashboard.

HPE Synergy Image Streamer User GuideThe HPE Synergy Image Streamer User Guide is in the Hewlett Packard Enterprise Information Library(www.hpe.com/info/synergy-docs). It describes the OS deployment process using Image Streamer,

66 Documentation and troubleshooting resources for HPE Synergy






https://www.hpe.com/info/synergy-docs

features of Image Streamer, and purpose and life cycle of Image Streamer artifacts. It also includesauthentication, authorization, and troubleshooting information for Image Streamer.

HPE Synergy Image Streamer GitHubThe HPE Synergy Image Streamer GitHub repository (github.com/HewlettPackard) contains sampleartifacts and documentation on how to use the sample artifacts. It also contains technical white papersexplaining deployment steps that can be performed using Image Streamer.

HPE Synergy Software Overview GuideThe HPE Synergy Software Overview Guide is in the Hewlett Packard Enterprise Information Library(www.hpe.com/info/synergy-docs). It provides detailed references and overviews of the various softwareand configuration utilities to support HPE Synergy. The guide is task-based and covers the documentationand resources for all supported software and configuration utilities available for:

• HPE Synergy setup and configuration

• OS deployment

• Firmware updates

• Troubleshooting

• Remote support

HPE Synergy Firmware Update OverviewThe HPE Synergy Firmware Update Overview is in the Hewlett Packard Enterprise Information Library(www.hpe.com/info/synergy-docs). It provides information on how to update the firmware for HPE Synergy.

Best Practices for HPE Synergy Firmware and Driver UpdatesThe Best Practices for HPE Synergy Firmware and Driver Updates is in the Hewlett Packard EnterpriseInformation Library (www.hpe.com/info/synergy-docs). It provides information on recommended bestpractices to update firmware and drivers through HPE Synergy Composer, which is powered by HPEOneView.

HPE OneView Support Matrix for HPE SynergyThe HPE OneView Support Matrix for HPE Synergy is in the Hewlett Packard Enterprise Information Library(www.hpe.com/info/synergy-docs). It maintains the latest software and firmware requirements, supportedhardware, and configuration maximums for HPE OneView.

HPE Synergy Image Streamer Support MatrixThe HPE Synergy Image Streamer Support Matrix is in the Hewlett Packard Enterprise Information Library(www.hpe.com/info/synergy-docs). It maintains the latest software and firmware requirements, supportedhardware, and configuration maximums for HPE Synergy Image Streamer.

HPE Synergy GlossaryThe HPE Synergy Glossary, in the Hewlett Packard Enterprise Information Library (www.hpe.com/info/synergy-docs), defines common terminology associated with HPE Synergy.

HPE Synergy troubleshooting resourcesHPE Synergy troubleshooting resources are available within HPE OneView and in the Hewlett PackardEnterprise Information Library (www.hpe.com/info/synergy-docs).

HPE Synergy Image Streamer GitHub 67

https://github.com/HewlettPackard/









Troubleshooting within HPE OneViewHPE OneView graphical user interface includes alert notifications and options for troubleshooting within HPEOneView. The UI provides multiple views of HPE Synergy components, including colored icons to indicateresource status and potential problem resolution in messages.

You can also use the Enclosure view and Map view to quickly see the status of all discovered HPE Synergyhardware.

HPE Synergy Troubleshooting GuideThe HPE Synergy Troubleshooting Guide is in the Hewlett Packard Enterprise Information Library(www.hpe.com/info/synergy-docs). It provides information for resolving common problems and courses ofaction for fault isolation and identification, issue resolution, and maintenance for both HPE Synergy hardwareand software components.

Error Message Guide for HPE ProLiant Gen10 servers and HPE SynergyThe Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy is in the Hewlett PackardEnterprise Information Library (www.hpe.com/info/synergy-docs). It provides information for resolvingcommon problems associated with specific error messages received for both HPE Synergy hardware andsoftware components.

HPE OneView Help and HPE OneView API ReferenceThe HPE OneView Help and the HPE OneView API Reference are readily accessible, embedded online helpavailable within the HPE OneView user interface. These help files include “Learn more” links to commonissues, as well as procedures and examples to troubleshoot issues within HPE Synergy.

The help files are also available in the Hewlett Packard Enterprise Information Library (www.hpe.com/info/synergy-docs).

HPE Synergy QuickSpecsHPE Synergy has system specifications as well as individual product and component specifications. Forcomplete specification information, see the HPE Synergy and individual HPE Synergy product QuickSpecs onthe Hewlett Packard Enterprise website (www.hpe.com/info/qs).

HPE Synergy document overview (documentation map)www.hpe.com/info/synergy-docs

68 Troubleshooting within HPE OneView







Planning

• HPE Synergy 12000 Frame Site PlanningGuide

• HPE Synergy Configuration andCompatibility Guide

• HPE OneView Support Matrix for HPESynergy

• HPE Synergy Image Streamer SupportMatrix

• Setup Overview for HPE Synergy

• HPE Synergy Software Overview Guide

Installing hardware

• HPE Synergy Start Here Poster (includedwith frame)

• HPE Synergy 12000 Frame Setup andInstallation Guide

• Rack Rails Installation Instructions for theHPE Synergy 12000 Frame (included withframe)

• HPE Synergy 12000 Frame Rack Template(included with frame)

• Hood labels

• User guides

• HPE Synergy Cabling Interactive Guide

• HPE OneView Help for HPE Synergy —Hardware setup

Configuring for managing and monitoring

• HPE OneView Help for HPE Synergy

• HPE OneView User Guide for HPE Synergy

• HPE OneView API Reference for HPESynergy

• HPE OneView REST API Scripting Help forHPE Synergy

• User Guides

Managing


• HPE Synergy Image Streamer Help

• HPE Synergy Image Streamer User Guide

• HPE Synergy Image Streamer API Reference

• HPE Synergy Image Streamer deployment workflow

• HPE Synergy Frame Link Module User Guide

Monitoring


• HPE OneView Global Dashboard User Guide

Maintaining

• Product maintenance and service guides

• Best Practices for HPE Synergy Firmware and DriverUpdates

• HPE OneView Help for HPE Synergy


• HPE Synergy Appliances Maintenance and ServiceGuide for HPE Synergy Composer and HPE SynergyImage Streamer

Troubleshooting

• HPE OneView alert details

• HPE Synergy Troubleshooting Guide

• Error Message Guide for HPE ProLiant Gen10 serversand HPE Synergy

• Integrated Management Log Messages andTroubleshooting Guide for HPE ProLiant Gen10 andHPE Synergy

• HPE OneView API Reference for HPE Synergy

• HPE Synergy Image Streamer API Reference

Documentation and troubleshooting resources for HPE Synergy 69

Acronyms and abbreviationsADM

Advanced Data Mirroring

API

application program interface

DAS

direct attached storage

ESD

electrostatic discharge

FBWC

flash-backed write cache

HBA

host bus adapter

ICM

interconnect module

JBOD

just a bunch of drives

NVMe

non-volatile memory express

PCIe

Peripheral Component Interconnect Express

REST

representational state transfer

SAS

serial attached SCSI

SATA

serial ATA

SFF

small form factor

SPP

Service Pack for ProLiant

SSD

solid-state device

UEFI

Unified Extensible Firmware Interface

UID

70 Acronyms and abbreviations

unit identification

VRM

voltage regulator module

VSA

virtual storage appliance

Acronyms and abbreviations 71

Support and other resources

Accessing Hewlett Packard Enterprise Support• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:

http://www.hpe.com/assistance

• To access documentation and support services, go to the Hewlett Packard Enterprise Support Centerwebsite:

http://www.hpe.com/support/hpesc

Information to collect

• Technical support registration number (if applicable)

• Product name, model or version, and serial number

• Operating system name and version

• Firmware version

• Error messages

• Product-specific reports and logs

• Add-on products or components

• Third-party products or components

Accessing updates• Some software products provide a mechanism for accessing software updates through the product

interface. Review your product documentation to identify the recommended software update method.

• To download product updates:

Hewlett Packard Enterprise Support Centerwww.hpe.com/support/hpesc

Hewlett Packard Enterprise Support Center: Software downloadswww.hpe.com/support/downloads

Software Depotwww.hpe.com/support/softwaredepot

• To subscribe to eNewsletters and alerts:

www.hpe.com/support/e-updates

• To view and update your entitlements, and to link your contracts and warranties with your profile, go to theHewlett Packard Enterprise Support Center More Information on Access to Support Materials page:

www.hpe.com/support/AccessToSupportMaterials

72 Support and other resources

http://www.hpe.com/assistance



http://www.hpe.com/support/downloads

http://www.hpe.com/support/softwaredepot

http://www.hpe.com/support/e-updates

http://www.hpe.com/support/AccessToSupportMaterials

IMPORTANT: Access to some updates might require product entitlement when accessed through theHewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevantentitlements.

Customer self repairHewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSRpart needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider willdetermine whether a repair can be accomplished by CSR.

For more information about CSR, contact your local service provider or go to the CSR website:

http://www.hpe.com/support/selfrepair

Remote supportRemote support is available with supported devices as part of your warranty or contractual supportagreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware eventnotifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on yourproduct's service level. Hewlett Packard Enterprise strongly recommends that you register your device forremote support.

If your product includes additional remote support details, use search to locate that information.

Remote support and Proactive Care informationHPE Get Connected

www.hpe.com/services/getconnectedHPE Proactive Care services

www.hpe.com/services/proactivecareHPE Proactive Care service: Supported products list

www.hpe.com/services/proactivecaresupportedproductsHPE Proactive Care advanced service: Supported products list

www.hpe.com/services/proactivecareadvancedsupportedproducts

Proactive Care customer informationProactive Care central

www.hpe.com/services/proactivecarecentralProactive Care service activation

www.hpe.com/services/proactivecarecentralgetstarted

Warranty informationTo view the warranty for your product or to view the Safety and Compliance Information for Server, Storage,Power, Networking, and Rack Products reference document, go to the Enterprise Safety and Compliancewebsite:

www.hpe.com/support/Safety-Compliance-EnterpriseProducts

Additional warranty informationHPE ProLiant and x86 Servers and Options

www.hpe.com/support/ProLiantServers-Warranties

Customer self repair 73

http://www.hpe.com/support/selfrepair

http://www.hpe.com/services/getconnected

http://www.hpe.com/services/proactivecare

http://www.hpe.com/services/proactivecaresupportedproducts

http://www.hpe.com/services/proactivecareadvancedsupportedproducts

http://www.hpe.com/services/proactivecarecentral

http://www.hpe.com/services/proactivecarecentralgetstarted

http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts

http://www.hpe.com/support/ProLiantServers-Warranties

HPE Enterprise Serverswww.hpe.com/support/EnterpriseServers-Warranties

HPE Storage Productswww.hpe.com/support/Storage-Warranties

HPE Networking Productswww.hpe.com/support/Networking-Warranties

Regulatory informationTo view the regulatory information for your product, view the Safety and Compliance Information for Server,Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center:

www.hpe.com/support/Safety-Compliance-EnterpriseProducts

Additional regulatory information

Hewlett Packard Enterprise is committed to providing our customers with information about the chemicalsubstances in our products as needed to comply with legal requirements such as REACH (Regulation EC No1907/2006 of the European Parliament and the Council). A chemical information report for this product can befound at:

www.hpe.com/info/reach

For Hewlett Packard Enterprise product environmental and safety information and compliance data, includingRoHS and REACH, see:

www.hpe.com/info/ecodata

For Hewlett Packard Enterprise environmental information, including company programs, product recycling,and energy efficiency, see:

www.hpe.com/info/environment

Documentation feedbackHewlett Packard Enterprise is committed to providing documentation that meets your needs. To help usimprove the documentation, send any errors, suggestions, or comments to Documentation Feedback([email protected]). When submitting your feedback, include the document title, part number, edition,and publication date located on the front cover of the document. For online help content, include the productname, product version, help edition, and publication date located on the legal notices page.

74 Regulatory information

http://www.hpe.com/support/EnterpriseServers-Warranties

http://www.hpe.com/support/Storage-Warranties

http://www.hpe.com/support/Networking-Warranties

http://www.hpe.com/support/Safety-Compliance-EnterpriseProducts

http://www.hpe.com/info/reach

http://www.hpe.com/info/ecodata

http://www.hpe.com/info/environment

mailto:[email protected]

Documents

HPE Synergy 12Gb SAS Storage User Guide · 2019-01-17 · HPE Synergy 12Gb SAS Storage User Guide Part Number: 789815-004 Published: May 2018 Edition: 4 Abstract This document is