Upload
vudang
View
222
Download
2
Embed Size (px)
Citation preview
TOYOTA MOTOR SALES, USA, INC.
“HOW TO USE TAULIA”
USER GUIDE
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 1 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
1
SOP Author Marc Steinfeld SOP Reviewer
HOW TO USE TAULIA’S TOYOTA BUSINESS EXCHANGE PORTAL
1. Purpose
Toyota has committed to provide early access to receivables in support of the White House conference to support access to cash for business. As a result and in conjunction with the One Toyota initiative, Toyota partnered with Taulia to implement a new supplier network in North America. The Toyota Business Exchange portal will save time and resources, not only for suppliers, but for Toyota as well. By using the portal, suppliers can improve their invoicing processes with Toyota, choose their payment terms, and opt for early payment of their invoices. Overall, this will reduce costs for both the supplier and Toyota. The purpose of this document is to provide instructions on how to use Taulia’s sponsored Toyota Business Exchange portal.
2. Scope
The scope of this document (“SOP”) impacts the below stakeholders:
Toyota Suppliers
3. Procedure Process Flow
Overview of the process flow for Supplier activity
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 2 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
2
SOP Author Marc Steinfeld SOP Reviewer
PROCESS FLOWCHART (Click triangle to expand)
Toyota Business Exchange Flowchart
CAS
H
PLAN
NER
CR
EATE
IN
VOIC
ESM
Y IN
VOIC
ESM
Y PA
YMEN
TSEA
RLY
PA
YMEN
TM
Y PO
’S
When a new PO is created, an email is sent to the user
Log into the Toyota Business Exchange hosted
by Taulia
Click on the “MY PO’s” Quick
Access link or “My Purchase Orders”
ribbon
You can create an invoice using the process above if you are viewing
the PO
Without viewing the PO, click the “Create Invoice” Quick Link or the “Invoice” ribbon
The most recent PO’s will appear.If the PO does not
appear, search for the PO
To view invoice status, click on “My Invoices”
Quick Link or the “Invoice” ribbon
The most recent invoices will
appear. If it does not appear, search
for the invoice
The “Status” field will show the
invoice’s status
When a payment is made, an email
is sent to the Requestor
The most recent payments will
appear. If it does not appear, search
for the payment
For Net 45 Suppliers, the Early Payment
Option is available
Suppliers will receive an email if there is an Early Payment Option
The Home page will show Early
Payment invoices or select the “My Invoices” ribbon
Allows Supplier to analyze Early
Payment Requests to manage cashflow
The most recent PO’s will appear.If the PO does not
appear, search for the PO
If you want to view the PO, click on the PO number
Create an invoice by clicking “Create
Invoice” under Actions
When viewing the PO, you can
create an invoice by clicking “Create
Invoice”
Create an invoice by clicking “Create
Invoice” under Actions
Complete the invoice information (Invoice #, Dates,
Quantity, Item Tax)
Add Tax, Shipping, Handling, Misc or any attachments
as necessary
Delete any line items you are not
invoicingSubmit and
confirm Invoice
If the invoice was rejected by
Toyota, an email will be sent to the
Requestor.
The Requestor can hover over the Rejected status to
find out why
To view invoice status, click on “My Payments” Quick Link or the
“Payments” ribbon
View payment details by clicking
the “Payment Ref” # or download it under Actions
View the Invoice by clicking on the invoice number, if
necessary
Click on the invoice and
choose “Pay Me Early”
Select the payment date you
want and click “Submit”
There is an option to select an Early Payment for all
future invoices, if desired
To use, click on “Cash Planner” Quick Link or the “Cash Planner”
ribbon
Choose amount of cash desired and date desired. Run “Cash Planner”
The system will select the
available invoices that will meet the
requirements
Make any changes, as
desired to choose other invoices
Review the Summary
Select “Pay Me Early” and confirm
request
4. Prerequisites
• To complete the task, the supplier must have been activated on the Taulia Supplier Network.
HOW TO ACTIVATE ON THE TAULIA SUPPLIER NETWORK (Click triangle to expand) • An email will be sent from Toyota inviting your to activate your account.
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 3 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
3
SOP Author Marc Steinfeld SOP Reviewer
• Your Activation Code should be filled out by the system. Click “Continue”
• Complete the profile information and establish a password. Click “Activate Your Account”
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 4 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
4
SOP Author Marc Steinfeld SOP Reviewer
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 5 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
5
SOP Author Marc Steinfeld SOP Reviewer
• You are now active. You will receive an email confirming your enrollment.
• If you merged the Toyota profile with your existing Taulia profile, you will receive a confirmation.
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 6 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
6
SOP Author Marc Steinfeld SOP Reviewer
• If your company has not been activated, please contact the Toyota Business Exchange at [email protected]
• If your company has been activated, then please contact your company’s representative (typically the Accounts Receivable Manager) as they can add users to the portal under “Settings” the “User Manager” on the Home page.
• From here, the administrator can add as many users as required. In the Create New User
screen, add the new user Email, First Name, Last Name and choose Role (see list of roles below this page). Click “Create User”
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 7 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
7
SOP Author Marc Steinfeld SOP Reviewer
The table below lists the rights associated with each user role:
• An email will be sent to the new user inviting them to enroll in the portal. Note - If you need to Resend Invite, Deactivate User or Reactivate User you can do so under the
Actions column by selecting . Please note that you can only delete a user if the status is showing "Pending Setup by User".
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 8 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
8
SOP Author Marc Steinfeld SOP Reviewer
Remember: - If the current account administrator is not active, please contact Taulia Support at
- Users cannot be deleted. They can only be deactivated by the Administrator.
- Each user will need to manage their own email notifications under Settings > My Email Settings.
5. Responsibilities
The primary responsibility of the Toyota Business Exchange is the AP Department. The main Point of Contact for TMS, TMNA, TFS or TLS related Taulia questions is [email protected]. For TEMA related Taulia questions contact [email protected]. For Taulia related questions contact [email protected].
6. Procedure
The steps below can be performed for the following Taulia processes:
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 9 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
9
SOP Author Marc Steinfeld SOP Reviewer
• Log into the Toyota Business Exchange supported by Taulia.
• When the user logs on they have a number of options either by clicking the Quick Access icon or choosing one of the tabs on top ribbon:
o My POs – Review POs o Create Invoices – Create Invoices from POs o My Invoice – View Invoice Status o My Payments – View Payments o Cash Planner (for suppliers with terms of Net 45) – Manage Cash Flow
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 10 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
10
SOP Author Marc Steinfeld SOP Reviewer
MY PO’S -‐ TO VIEW PURCHASE ORDERS (Click triangle to expand) • When a new PO is issued an email is sent to the users:
• There are several ways to view your Purchase Orders: - From the Homepage, select the "My POs" Quick Link - From any location, select "Purchase Orders” then “My Purchase Orders" on the
ribbon at the top
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 11 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
11
SOP Author Marc Steinfeld SOP Reviewer
• The most recent purchase orders will appear.
• If the Purchase Order you want is not visible, search for the Purchase Order by entering the PO Number and PO Status (if you want a specific status from the dropdown menu) and click Find Purchase Order
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 12 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
12
SOP Author Marc Steinfeld SOP Reviewer
• When you locate the purchase order, you have several options:
a) You can create an invoice by clicking the symbol under Actions then Create Invoice
o An invoice form will appear. See the “Create Invoice – To create an Invoice from a Purchase Order” section for details on how to complete the invoice. An invoice may only be created against a single PO.
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 13 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
13
SOP Author Marc Steinfeld SOP Reviewer
b) You can view the Purchase Order by clicking on the Purchase Order number
• A system generated version of the invoice will appear. This is not the official Purchase Order, but a representative version.
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 14 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
14
SOP Author Marc Steinfeld SOP Reviewer
• You can either create an invoice by clicking Create Invoice or download a copy of the invoice by clicking View PO. See the “Create Invoice – To create an Invoice from a Purchase Order” section for details on how to complete the invoice.
o The PO can be downloaded into various formats. Choose the format you want and click Download
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 15 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
15
SOP Author Marc Steinfeld SOP Reviewer
CREATE INVOICE -‐ TO CREATE AN INVOICE FROM A PURCHASE ORDER (Click to expand) • There are several ways to create an invoice from a Purchase Order: - From the Homepage, select the "Create Invoice" Quick Link - From any location, select "Invoices” then “Create Invoices" on the ribbon at the top
• If the Purchase Order is not visible, search for the Purchase Order by entering PO Number in the Create Invoice screen and click Find Purchase Order
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 16 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
16
SOP Author Marc Steinfeld SOP Reviewer
• If the Purchase Order is visible, click Create Invoice. An invoice may only be created against a single PO.
• A partially completed invoice will appear. The supplier should fill out the invoice information as indicated below.
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 17 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
17
SOP Author Marc Steinfeld SOP Reviewer
• INVOICE INFORMATION - Fill out invoice creation fields: - Add Invoice Number (mandatory) DO NOT use special characters or spaces - Add Invoice Date (mandatory) - Add Supply Date (not mandatory) - Currency (system populated based on PO) - Purchase Order (click on link to bring up a version of the PO) - Payment Terms (system populated based on PO) - Payment Due Date (system populated based on terms) - Add Requester (name of the Toyota business contact - not available on PO-based
invoices) - PO Revision Number (not mandatory – will auto populate if PO revised) - Customer Tax ID / Tax Type (not mandatory)
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 18 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
18
SOP Author Marc Steinfeld SOP Reviewer
• LINE ITEMS - Fill in the line item details for the invoice. Note that you cannot invoice PO line items with zero value. Select the "X" to remove the line item.
- Description (automatically pulled from the PO) - Unit (automatically pulled from the PO) - Edit Quantity (edit the Quantity that you are invoicing, if needed) NOTE: Negative
amounts are not allowed. You must create a Credit Note for credits. When creating a Credit Note, the amounts will still be positive numbers, but will act as credits when applied.
- Unit Price (not editable, you will invoice the line amount using the Quantity field) - Add Tax (can be added on a per-line basis either by percentage or amount) - Add State (for each line where tax was added, the state must be completed)
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 19 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
19
SOP Author Marc Steinfeld SOP Reviewer
• Additional Items: - Add any Additional Items, such as Misc, Shipping or Handling charges (if applicable) by
selecting the item in the dropdown box and click Add.
- Enter the Amount (if adding Misc, Shipping, Handling). - Change Tax Type to Other - Add Tax amount by either a specific dollar amount or percentage (if applicable) - Add a Comment (special instructions, if any), - Click Upload Attachment to upload any supporting documentation (if required).
Acceptable formats are: PDF, TIFF, DOC/DOCX, XLS/XLSX, MSG, RTF, HTM, and JPG.
• Those suppliers who selected the “Net 45” terms will have a Pay Me Early Option box. If the supplier would like the invoice paid as soon as it is approved, they can click the “Yes, I want to be paid early for this invoice…” box. This will only apply to this one invoice.
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 20 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
20
SOP Author Marc Steinfeld SOP Reviewer
• Once the invoice has been completed, click Submit Invoice.
• A pop-up will appear to confirm submission of the invoice. Click Submit this Invoice.
• Once submitted, a confirmation will appear showing the invoice was submitted successfully.
• If you determine that you made a mistake, you have 30 seconds to click Undo Submission which will take you back to the invoice. Correct the error and re-submit.
• The invoice will be routed to Toyota to be approved. Once approved, they invoice will pay in accordance with the payment terms that have been established.
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 21 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
21
SOP Author Marc Steinfeld SOP Reviewer
MY INVOICES -‐ TO REVIEW STATUS OF MY INVOICES (Click triangle to expand) • There are two ways to review your invoices: - From the Homepage, select the "My Invoices" Quick Link - From any location, select "Invoices” then “My Invoices" on the ribbon at the top
• To locate the invoice, enter the invoice number in the Invoice Number field and click Search
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 22 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
22
SOP Author Marc Steinfeld SOP Reviewer
• When you find the invoice, the Status field will provide information on the status.
Below are the possible invoice statuses:
• Submitting - an invoice is in the submission process to Toyota
• In process – means the invoice is in the review process and needs to be approved by Toyota
• Approved - the invoice has been approved and is ready for payment based on the due date and payment terms.
• Paid - the invoice has been paid. The payment reference is linked
• Rejected – the invoice has been permanently rejected and will need to be resubmitted. If you hover over the word “Rejected”, the reason for the rejection will appear.
• Draft - the invoice was created, but NOT submitted
• Early Payment Available - the invoice is approved for payment and is eligible to be paid early in exchange for a discount
• Void - the invoice has been voided in your customer's AP system and must be resubmitted.
• Ready For Payment –
• On Hold – Payment hasn’t paid and company has a dispute and will not pay.
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 23 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
23
SOP Author Marc Steinfeld SOP Reviewer
• When an invoice is rejected, the user will receive an email
MY PAYMENTS – TO VIEW PAYMENTS THAT HAVE BEEN MADE (Click to expand) • When a payment is made an email will be sent to the user:
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 24 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
24
SOP Author Marc Steinfeld SOP Reviewer
• There are two ways a supplier can review the payments that have been made to them: - From the Homepage, select the "My Payments" Quick Link - From any location, select "Payments” on the ribbon at the top
• The application will bring up the recent payments that were made. It will show the Payment Reference number, Pay Date, Payment Method, Check Number, Discount Amount and Payment Amount.
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 25 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
25
SOP Author Marc Steinfeld SOP Reviewer
• To locate a specific payments enter the Payment Reference number or Invoice Number and click Search.
• Details about the payment can be viewed in two ways:
a) Click the symbol under Actions then Download
o The payment detail can be downloaded into various formats. Choose the format you want and click Download
b) Click on the Payment Reference number
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 26 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
26
SOP Author Marc Steinfeld SOP Reviewer
• The payment detail will show all of the invoices that were included in the payment.
• To review the invoice, click on the Invoice number
• A copy of the invoice will appear.
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 27 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
27
SOP Author Marc Steinfeld SOP Reviewer
• Click on Detailed Status for more information.
EARLY PAYMENT OPTION (FOR NET 45 SUPPLIERS) (Click triangle to expand) For most payment terms, an approved invoice will be paid ASAP. The exception is with the Net 45 suppliers. Fortunately, those suppliers who choose the Net 45 terms will still have the ability to opt for an early payment option in exchange for a pro-rated discount. • When an Early Payment Option is available, the user will receive an email notification:
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 28 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
28
SOP Author Marc Steinfeld SOP Reviewer
• There are three ways to select an early payment: a) Early Payment offers will appear when the user logs in. From the Homepage, select the
"My Offers" on an approved invoice.
b) From My Invoices, select "Pay Me Early”
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 29 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
29
SOP Author Marc Steinfeld SOP Reviewer
c) Click on any invoice and choose "Pay Me Early” at the top.
• Select the date you want to get paid from the calendar. The calendar will block out the unavailable days or days when the payment cycle is not run. The discount rate and amount will be shown when you select the date. The date you select is the payment release date, NOT the day the payment arrives in your bank account. Click Submit.
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 30 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
30
SOP Author Marc Steinfeld SOP Reviewer
• Once the early payment option is invoked for an invoice, the system will ask if you want to Enable Cashflow and get paid early on all future invoices.
• Once submitted, the user will receive an email:
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 31 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
31
SOP Author Marc Steinfeld SOP Reviewer
• You can enable or disable CashFlow at any time by following the steps below:
- From the homepage, go to Settings then Profile - Scroll to the bottom of the page - Change CashFlow - Automatically Accept Early Payments to Enabled or Disabled
- Select Save Profile to your changes • You can also use the Cash Planner function to select multiple invoices for early payment
to help with Cash Flow. See “CASH PLANNER – ‘What If’ Scenarios to Manage Cash Flow” for instructions.
CASH PLANNER – ‘WHAT IF’ SCENARIOS TO MANAGE CASH FLOW (Click to
expand) • Use the Cash Planner to analyze early request scenarios to manage cashflow and request a
bulk amount of approved invoices for early payment!
• There are two ways to access the Cash Planner: - From the Homepage, select the "Cash Planner" Quick Link - From any location, select "Cash Planner” on the ribbon at the top
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 32 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
32
SOP Author Marc Steinfeld SOP Reviewer
• Fill in the following details
- When do you want the cash? Pick an available payment date. (This is the date the money will be in your account if you are on ACH or the date the check will be issued if not on ACH.)
- How much do you need? Enter amount needed - Exclude invoices already due by the selected date? Select to exclude invoices due by
the date you selected
• Click Run Cash Planner • The Cash Planner query will display a search result of up to 750 invoices containing Early
Payment offers. The amount of invoices in the search results depends on how many invoices are available for early payment on the date you selected.
• The system will select a group of invoices that comes closest to the amount you selected. You
can choose to select other invoices you want to get paid early on by selecting or unselecting the box.
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 33 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
33
SOP Author Marc Steinfeld SOP Reviewer
• The Summary will show you the total and early payment information.
• Review the early payment Summary and if everything is acceptable, click "Pay Me Early"
• Select "Yes, send request" to confirm submission.
Accounts Payable Department TMS Accounting Division
SOP #
Revision #
Implementation Date 5/2/16
Page # 34 of 30 Last Reviewed/Update Date SOP Owner Toyota Business Exchange Approval:
34
SOP Author Marc Steinfeld SOP Reviewer
7. Definitions
1. PO – Purchase Orders – An approval by Toyota for the Supplier to provide goods or services.
2. Invoice – A bill to Toyota for the goods or services provided by the Supplier. 3. Net 45 Suppliers – Toyota offers various payment terms. Net 45 Suppliers are those
vendors who have chosen the payment terms of Net 45 (meaning Toyota will pay the Supplier the full invoice amount in 45 days.)
4. Early Payment Discount – Suppliers agree to be paid early on an invoice in exchange for a discount.