Hermaniak Response Rate for Mar 08 2013

Embed Size (px)

Citation preview

  • 7/29/2019 Hermaniak Response Rate for Mar 08 2013

    1/5

    HermanCouwenberghHermaniak

    Repliessentfromotherprofilessuchasadedicatedsupport

    profilearenotincludedinthesecalculations.

    R E S P O N S E R A T E 7 7 %

    PERCENTILERANKING

    AVG.RESPONSETIME

    100TH 7 MIN

    88R E P L I E S S E N T

    114E S T I M A T E D I N B O U N D

    Viewingdatafor@Hermaniak

  • 7/29/2019 Hermaniak Response Rate for Mar 08 2013

    2/5

    yourankinthe

    100thPERCENTILE

    forResponseRate

    RESPONSETIME&RESPONSERATE BYPERCENTILE

    Mar08,2013

    RATES&TIMES,BYINDUSTRY

    TOPINDUSTRIES

    B A N K I N G / F I N A N C E 1 9 H R 4 2 %

    E D U C A T I O N 1 8 H R 3 6 %

    H O S P I T A L I T Y 1 6 H R 3 0 %

  • 7/29/2019 Hermaniak Response Rate for Mar 08 2013

    3/5

    M A N U F A C T U R I N G 2 0 H R 3 7 %

    N O N - P R O F I T 1 7 H R 2 9 %

    P R O F E S S I O N A L S E R V I C E S 2 0 H R 3 5 %

    R E T A I L 2 0 H R 3 6 %

    T E C H N O L O G Y 1 7 H R 3 9 %

    T R AV E L / T O U R I S M 1 8 H R 3 9 %

    TOPINDUSTRIES

    RATES&TIMES,BYMESSAGEVOLUME

    INCOMINGMESSAGESPERMONTH

    0 - 2 4 M E S S A G E S 2 2 H R 5 6 %

    2 5 - 4 9 M E S S A G E S 2 2 H R 3 8 %

    5 0 - 9 9 M E S S A G E S 2 0 H R 3 2 %

    1 0 0 - 2 2 4 M E S S A G E S Similartoyou 1 8 H R 2 9 %

    2 2 5 - 4 4 9 M E S S A G E S 1 5 H R 2 5 %

  • 7/29/2019 Hermaniak Response Rate for Mar 08 2013

    4/5

    4 5 0 - 5 5 9 M E S S A G E S 1 3 H R 2 5 %

    6 0 0 - 9 9 9 M E S S A G E S 1 0 H R 2 1 %

    1 K - 1 4 9 9 M E S S A G E S 1 0 H R 1 9 %

    1 5 0 0 - 2 4 9 9 M E S S A G E S 9 H R 1 8 %

    2 5 0 0 - 4 9 9 9 M E S S A G E S 7 H R 1 4 %

    5 K - 9 9 9 9 M E S S A G E S 5 H R 9 %

    1 0 K + M E S S A G E S 9 4 M I N 6 %

    INCOMINGMESSAGESPERMONTH

    RATES&TIMES,BYAUDIENCESIZE

    FOLLOWERCOUNTS

    0 - 4 9 9 F O L L O W E R S 1 9 H R 5 2 %

    5 0 0 - 1 9 9 9 F O L L O W E R S 2 0 H R 3 7 %

    2 K - 6 9 9 9 F O L L O W E R S Similartoyou

    1 9 H R 3 0 %

    7 K - 2 4 9 9 9 F O L L O W E R S 1 6 H R 2 3 %

    2 5 K + F O L L O W E R S 1 1 H R 1 3 %

  • 7/29/2019 Hermaniak Response Rate for Mar 08 2013

    5/5

    APowerfulPlatformforSocialBusiness.

    Socialmediahasforeverchangedcommunicationbetweenbrandsandtheircustomers.Ourmission

    atSproutSocialistobuildtoolsthathelpfosterandempowerthisevolutionanditstartswiththe

    freereportyoujustviewed.

    Socialchannelspresentbrandswithunprecedentedopportunitiesforvisibility,accessibility,

    efficiencyandgrowth.Inreturn,yourcustomersexpectabalancedvalueexchangethrough

    responsivenessandcare.

    Hopefullyyoufindthisreporthelpfulinmeasuringyourownsocialeffortsandinsettingyourown

    objectivesandstrategies.IinviteyoutoexploremoreofSproutsfeatureswithafree30-daytrial

    andtosharethesetoolswithothers.

    Rememberto#BePresent,

    JustynHoward

    Co-Founder&CEO

    SproutSocial,Inc